bsi seminar on green deal presenta… · and canada . 2004 . acquired kpmg holland . 2006 ....
TRANSCRIPT
Copyright © 2012 BSI. All rights reserved.
BSI Seminar
on Green Deal
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Morning agenda
01/10/2012
Activity
Welcome and introduction to BSI
Introduction to the Green Deal
How to get involved in the Green Deal
Coffee
Presentation from NES
Question for the expert panel
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Introduction to BSI
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Who is BSI?
A global independent business services organization operating in 110 countries
Established in 1901 and incorporated by Royal Charter in 1929
The world’s first national standards body and is the national standards body for the UK
Provides assessment and type examination of processes and products against standards and issues reports and related certification.
2,500 experts
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History
1900 2011
1991
BSI Inc opens in USA
1946
Founder member of ISO
1929
Granted Royal Charter
1901
Engineering Standards Committee founded in London
1903
Kitemark introduced First Standards BS 1 published
1931
Renamed BSI
1995
Established JV in Asia Pacific
2002 Acquired KPMG Quality in US and Canada
2004
Acquired KPMG Holland
2006 Acquired NIS ZERT, Germany Entropy International, UK Benchmark Pty, Australia
1959
First laboratories opened
1964 Founder Member of CEN & CENELEC
2009/10
Acquired SCSD / FADV, USA Certification Institute, Italy EUROCAT, Germany GLCS, UK
Founded by industry for industry
International standards leadership
Global service expansion and acquisition
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Global Presence
Worldwide Offices
London
Singapore
Washington
Beijing
New Delhi
Mexico City
Sao Paulo Sydney
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What we do?
We support organizations to: Improve their quality and performance Manage their liability Protect their reputations Increase stakeholder confidence Win new and retain existing business Be more sustainable
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The Green Deal, what is it?
Mike Inman ~ Green Deal Product Technical Manager
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What is the Green Deal? The Green Deal was introduced by the current coalition government after successive governments planned a mechanism by which UK could meet the difficult carbon emissions target of 2050.
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The Green Deal is a multifaceted scheme owned by DECC that compliments the many activities being employed to reduce the carbon emissions presented by the Road and Air Transport industries.
What is the Green Deal?
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The Green Deal evolved because a staggering 35% ~ 40% of UK’s total carbon emissions come from properties.
Why do we have the Green Deal?
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• The aim of the Green Deal is to reduce the carbon emissions coming from UK properties to zero by 2050.
• A second and third stated aims are to:
• Improve the aging housing stock in UK; and • Increase employment opportunities in the UK construction
and technology industry.
What will the Green Deal do?
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The Green Deal performed by 5 entities: • Customers; • Advice Organizations; • Installation Organisations; • Green Deal Providers; and • Green Deal Certification Bodies.
What is the Green Deal mechanism?
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Can anyone name any other Green Deal entity? • Department for Energy and Climate Change (DECC) • Gemserv, the Oversight and Registration Body (ORB) • Landmark • United Kingdom Accreditation Service (UKAS) • EEM Manufacturers and • Green Deal Ombudsman
What is the Green Deal mechanism?
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• DECC owns the Green Deal which is overseen by Gemserv and Certification Bodies are Accredited by UKAS.
• DECC licenses the Green Deal Logo.
• Gemserv provides the Registers and facilitate meetings, understanding and decisions.
• Accredited Certification Bodies certify Organisations.
The governance of the Green Deal
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• The target of Zero carbon emissions from UK properties by 2050 is both a serious and difficult target.
• For UK to reduce it total carbon emissions by 80% between
now and 2050, carbon emissions from properties equating to 35% ~ 40% have to be eradicated.
Reasons for the Green Deal
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• For UK to reduce it total carbon emissions by 80% will not be cheap or easy.
• The Green Deal is complimented by the Energy Companies
Obligations (ECO) which will give a less financially able markets access to Energy Efficient Measures.
Green Deal and ECO
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The delivery mechanism for the Green Deal has been designed to: • Improve customer service in the retrofit construction
industry; and • Insure an impeccable level of service to reduce complaints. All Green Deal stakeholders are expected to protect the integrity of the Green Deal.
Green Deal Delivery
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The delivery mechanism for the Green Deal checks and balances. • Advisors check what EEM the property needs • Surveyors check the GDAR is achievable • Installer install the EEM accurately and • Green Deal Providers are responsible for customers
Green Deal Delivery
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• Certification Bodies certify Organisation. • Sole Traders are not excluded as long as they behave in the
main, like organisations. • Organizations ensure they pick competent people / teams to
complete the Instalation jobs.
Green Deal Organisations
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The Green Deal Advice Organisations
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Green Deal Installation Organisations
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The language of the Green Deal • The Green Deal language within the Specification and PAS
2030:2012 is sometimes misunderstood.
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Achieving Certification To operate within the Green Deal
Mike Inman ~ Green Deal Product Technical Manager
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How can you operate within the Green Deal? Advisors and Installers are essentially operatives working for a Certified Organisation.
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How can you operate within the Green Deal? • Green Deal Installer Organisations employ Installers
operatives and Surveyors. • Green Deal Advice Organisations employ Advisor operatives.
• Green Deal Products have to be correctly Marked or
Approved.
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Green Deal Products
• Have to be CE Marked.
• A System has to be Certified by an Accredited Certification Body.
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What is required to achieve certification?
Well it is the same for Green Deal Installer Organizations as it is for Green Deal Advisor Organizations.
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What is required to achieve certification?
Organisations shall employ: Competent People; and Effective Management Systems.
+
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What is required to achieve certification?
Advisors Operatives
rdSAP 9.91 EPC DEA
Occupancy Assessment + =
Green Deal Advisor Operative
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What is required to achieve certification?
+ =
Installer Operatives
Minimum Technical Competence
Customer Service
Green Deal Installer Operative
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What is required to achieve certification?
Meeting the Specification for Organisation providing the Green Deal Advice Service and the Code of Practice
Advisors Organisation
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What is required to achieve certification?
Specification Clause 4, 5 & 6
4. Eligibility Criteria 5. Requirements for the Management and Monitoring of the
Green Deal Advice Service 6. Operational Procedures
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What is required to achieve certification?
Meeting PAS 2030:2012 and the Code of Practice
Installer Organization
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What is required to achieve certification?
PAS 2030:2012 Clause 4, 5, 6 & 7
4. Installation Process
5. Installation Process Management
6. Service Provision
7. Claims of Conformity
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The Enduring Myth
Many technical trainers and technical academies have been know to say that Installers that attend and successfully complete their technical training will be, on exit, a Green Deal Installer.
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Examples of Management Systems 1. ISO 9001:2008
2. ISO 14001:2004
3. ISO 27001:2005
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Process Approach and PDCA
The Plan-Do-Check-Act (PDCA) methodology applies to all processes
Your Process
PLAN DO
CHECK ACT
Continual Improvement
• Activities • Controls • Documentation • Resources • Objectives
• Analyze / review • Decide / change • Improve effectiveness
Deploy & conform with plan
Measure & monitor for conformity & effectiveness
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Fundamentals of a Green Deal Management System
A Green Deal Management System must satisfy the four sources of requirements:
• The Standard;
• The Customer;
• Internal; and
• Statutory and Regulatory Agencies.
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Fundamentals of a Green Deal Management System
• Customers want products or services that meet their requirements
• Requirements may be expressed as specifications
• Requirements change and technology advances
• Organizations should continually improve the effectiveness of their quality system
• MS requires defined processes that are under control
• Provides confidence that products or services meet requirements
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Implementation You can do this alone. You need to establish, maintain, provide and / or control: management commitment; stakeholder participation and buy in; training; and a monitoring mechanism.
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A Green Deal Management System in Practice
• Requires internal audits • Verifies effective process
management • Ensures organization is fully in
control of its activities • Fosters customer confidence
• Allows engaged certification bodies to provide certificates of conformity
• Provides, via certification, the credibility of an independent assessment
• Provides a lean system that adds value
A Management System states what must be done; a properly documented MS describes how required processes are to be done.
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The Green Deal Intricacies • Sub-Contracting
• Surveys
• Method Statements
• Transfer of information to and from the Customer
• Complaints
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Maintaining Certification
• Receiving the certificate is not the end, it is an important and valuable milestone.
• Your management system must be maintained.
• You have embarked on an ongoing process of optimizing your business outcomes across the organization.
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How BSI Can Help
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CE marking • Notified body services for all activity in Construction Products Regulation • BSI is a Notified Body for 18 EU Directives including CPD • Verification of Conformity
Kitemark® certification • c 400 Kitemark schemes including fire, construction, electrical • New schemes in services sectors including Energy Reduction Verification,
vehicle body repair and garage services • c 2,500 Kitemark licence holders
Product testing • Testing in R&D stage to a manufacturer’s specification as well as British,
European and international standards
BSI – Product and service certification
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Kitemark®: The Benefits? > 72% consumer recognition
BUSINESS
Stand out from competitors
Access to new business and
tenders
Enhanced reputation
among staff, suppliers,
creditors and industry
SPECIFIER
Shows best practice
Demonstrates
quality and reliability
Demonstrates
due diligence/duty
of care
Helps achieve best value
CONSUMER
Trust, quality and confidence
in product safety
Independent
validation
Reassurance of money well
spent
Makes choosing
products easier
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BSI – Systems certification
A global market leader
• Leading global certification body with over 70,000 certified locations and clients in over 147 countries
• Market Leader in UK and USA
• No 1 in Japan for Information Security Quality
• Quality ISO 9001 • Automotive ISO/TS 16949 • Aerospace AS9100 • Telecoms TL 9000 • IT Service Management
ISO/IEC 20000 • Medical Devices ISO 13485 • Customer Satisfaction ISO 10002 • Integrated Management PAS 99
Risk • Health & Safety OHSAS 18001 • Information Security
ISO/IEC 27001 • Business Continuity BS 25999 • Food Safety
- ISO 22000 - PAS 220 - Codex HACCP
• Consumer Products - BRC Consumer Products
Sustainability • Environment ISO 14001 • Energy EN 16001 and ISO 50001 • Greenhouse Gas Emissions
Verification • Carbon Footprint Verification • Carbon Offset Validation &
Verification • Social Responsibility
- SA8000 • Sustainability Report Assurance
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BSI – Training
Management system standards – awareness of the requirements of management system standards, their use, techniques for implementation and auditing against the standard
Regulatory approval – the processes and procedures for gaining the multiple, international, regulatory approvals for products
Business improvement – business process improvement techniques and their relation to standards, including Six Sigma, auditing skills, Structured Problem Solving and Failure Mode, and Effects Analysis
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Why choose BSI?
• Providing BSI certification solutions to enable you to deliver and sell more of your services and products
• Reduce your risk by partnering with BSI
• BSI is Professional, has Integrity and is Independent
• High consumer recognition
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BSI Sustainability Seminars
Free Seminars
Hear from experts about the latest issues surrounding sustainability – environmental and energy management
23 October – BSI Milton Keynes 26 October – BSI Chiswick Start at 9am and conclude with a networking lunch
Reserve your place today – talk to one of the BSI team