bsbcmm401a make a presentation

7/21/2019 BSBCMM401A Make a Presentation

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BSBCMM401A-----MAKE A PRESENTATION

This Task requires you to prepare 2 presentations and deliver it to your Assessor

and training group. You need to follow below mentioned guidelines:

Presentations need to be prepared on any organisation and its business.

Presentations should be between 7 !" minutes in length.

Presentation should be designed on PowerPoint with around !# slides.

You $an $hoose any 2 topi$s from the following list:

!. %&' management system

2. (mportan$e of $ommuni$ation in the organisation

). *ifferent leadership styles

+. %ork priorities and Time management

#. (mportan$e of ,ontinuous (mprovement in the organisation

-. 'ustainability a$tivities of the organisation

!. Prepare a Presentation

1.1.What is your presentation approach and intended outcomes?

Answer

!. Presentation approach topic 1--- to give details about %&'

management system to various stakeholders to make awareness

about and improvement in $urrent health and safety rules

Intended outcomes----to eplain about %&' management system and

benefit of its implementation in the $urrent working system leading to

organi/ational improvement and image enhan$ement leading to

in$reased business profit

2. Presentation approach topic 2--- oral presentation about

$ommuni$ation and its (mportan$e in the organisation using visual

aids

Intended outcomes----- to in$rease the understanding among all

stakeholders about various $ommuni$ation te$hniques and their

(mportan$e in the organisation for employee development leading to

performan$e enhan$ement 0 quality work and produ$t1servi$es in

organisation for future business growth.

1 SATWANT SINGH BATH


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1.2.Identify characteristics of the audiences and discuss suitable

presentation strategies format and deli!ery methods you will use.

AnswerIn order to match the target audience location resources and

personnel needed there are !arious presentation format and deli!ery methods

that can be utili"ed when ma#ing a presentation such as---

Advertising $opy

Audio

*ire$t marketing $opy

(ndividual presentation

Publi$ relations $opy

'$ripts

'toryboards

Team presentation

erbal presentation

ideo

isuals

$haracteristics that could ma#e up a target audience%

Age ,ultural and language ba$kground

3du$ational ba$kground or general knowledge

4ender

5anguage0 litera$y and numera$y needs

Physi$al ability

Previous eperien$e of the topi$

(t important to adapt the delivery of your presentation to suit the target

audien$e 'o that they desired out$ome is rea$hed0 key $on$epts and ideas

are understood by audien$e and parti$ipants needs and preferen$es are met.

&ormat

%hen preparing your detailed notes you should:

type the notes in large letters 6but not all $apitals as this $an be very

hard to read use double spa$ing

type only on the top half of ea$h sheet of paper.



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&'A()*'+ ,& A '(AI' P*'+'/(A(I,/ PA/

W'$,0'

%el$ome the audien$e 8ollow proto$ol su$h as introdu$ing spe$ial guests

(ntrodu$e yourself and your $olleagues or assistants

I/(*,)$(I,/(nterest: 4rab their interest1attention

9eed: 3stablish a need1desire to know more

Topi$: e $lear about the topi$1s

;elevant: e$tive: ,larify the ob>e$tive

,

?@Pa$kage in $hunks

?flow logi$ally from simple to $omple?en$ourage a$tive parti$ipation by all

?a$tivities at regular intervals eg 2" minutes

?allow for pra$tise

?en$ourage positive feedba$k

?provide motivation

?show timeframe

?pose BthoughtCfullD questions and possible solutions

?appeal to the senses eg audio1visual0 smell0 tou$h0 feel

?assess1evaluate required out$omes

?en$ourage $onfiden$e to transfer skills

$,/$)+I,/

;elate ba$k to ob>e$tives

(nvolve all parti$ipants

erify parti$ipants understanding

3plain the key points

Terminate the session with a definite ending

(ntrodu$e the net sessions topi$9ever be rushed

4ive feedba$k

1.3.What presentation aids material and techni4ues will you use toenhance audience understanding of #ey concepts and central ideas?

Answer---+trategies and techni4ues-----%hen designing your presentationplan0 $onsider whi$h strategies will be the most appropriate to a$hieve the

purpose of the session. ,onsider also0 whi$h strategies will be the mostappropriate for this audien$e in this venue. 8or eample:?,ase 'tudies



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?*emonstrations

?Audien$e *is$ussion

?'mall 4roup

?=ral Presentations

?;ole Plays

?Ese of Animation (n 'lideshows

(o &urther 'nhance A Presentation ou $an )se (echni4ues +uch As%

5ive A$tion


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undertake a safety ha/ard risk assessment of the venue and its $ontent and

make arrangement to manage any identified risks

produ$e name tags and other resour$es su$h as handouts or pamphlets

make arrangements to $ater for audien$e members who have spe$ial needs

learn how to use new pie$es of equipment where ne$essary

$larify if the organisation has poli$ies or pro$edures to follow su$h as signing in

$larify details of any spe$ial guests and $orre$t proto$ols to follow and

+upport +taff may be instrumental in other areas also such as assisting in%

? resear$hing the topi$

? preparing All visual aids in a timely manner? taking part in the presentation0

Audien$e


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A number of evaluation worksheets are available from a range of sour$es

in$luding the internet or books. You $an adapt templates and ideas to suit

your own purposes.

Toastmaster and Toastmistress associationsare another avenue to pursue.

These organi/ations offer pra$ti$al and en>oyable ways to develop presentation

skills. Taking a selfCevaluative approa$h will give you the opportunity toenhan$e your professional and personal development0 and youre sure to

have some unepe$ted fun too. You might find it useful to keep a @treasure

file of what worked well and a @get better soon file for areas in areas that

you want to improve.

2. *eliver a Presentation

(A+< 2% 'I='* A P*'+'/(A(I,/

Assessor ,he$klist

'tudent 9ame

'tudent (*



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'ummaries key $on$epts and ideas at

strategi$ points to fa$ilitate parti$ipant

understanding

satisfa$tory Ensatisfa$tory

'eek and dis$uss rea$tions of the

presentation from parti$ipants or from

key personnel involved in the

presentation

Ensatisfa$tory satisfa$tory

,ulturally appropriate $ommuni$ationskills to relate to people from diverse

ba$kgrounds and people with diverse



Presentation !

Topi$:

Presentation 2

Topi$:

Performan$e ,riteria F ;equired 'kills 'atisfa$tory Ensatisfa$tory 'atisfa$tory Ensatisfa$tory

3plain and dis$uss desired out$omes

of the presentation with the audien$e


Ese presentation aids0 materials and

eamples to support audien$e

understanding of key $on$epts and

$entral ideas

'atisfa$tory Ensatisfa$tory

ust the

presentation to meet parti$ipant needs

and preferen$es



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abilities

8a$ilitation and presentation skills to

$ommuni$ate $entral ideas of a

message in an informative andengaging manner0 and to utili/e

verbal and nonCverbal te$hniques to

sustain parti$ipant engagement

satisfa$tory satisfa$tory

Planning0 organi/ing and self

management skills


3. *e!iew a Presentation

3.1.6ow you will implement the techni4ues identified in 1.; to re!iew the

effecti!eness of the presentation?

Answer--There are many tools to help you evaluate the effe$tiveness of your

presentation. You $an develop your own or sele$t templates from a range of sour$es

in$luding the internet0 $olleagues0 books and publi$ations and organisational spe$ifi$

do$uments.

'!aluation techni4ues are also !aried and may include%

Audien$e evaluation worksheets. These $ould be designed to en$ourage

parti$ipants to @rate parti$ular aspe$ts of the presentation from poor to e$ellent.

'elfCevaluation report or refle$tions. =ften a presenter will write down their

thoughts immediately following the session whilst their feelings are still fresh in

their mind.

'elfCassessment $he$klist. This may be as simple as asking yourself B*id you...D

for ea$h segment or aspe$t of the presentation. ideo your performan$e. ideoing may be initially $onfronting but it $an be

etremely benefi$ial as you $an ob>e$tively wat$h your performan$e and the

rea$tions of your audien$e. You have the benefit of @hindsight to help make the

net presentation mu$h better.

A$tion resear$h. This is a type of informal0 qualitative0 interpretive0 refle$tive and

eperimental methodology where parti$ipants $ollaborate in order to bring about

positive $hange.

,riti$al friends0 peers0 $olleagues or family members. Their input $an be

instrumental in supporting you in your endeavours and at the same time0 help

you to improve.



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8o$us group interviews. These is an unstru$tured group interview te$hnique

where generally G to !2 people are brought together0 under the guidan$e of a

trained interviewer0 to fo$us on a spe$ifi$ $on$ept0 produ$t0 or sub>e$t. The group

dynami$s generate ideas and provide insights into audien$e rea$tions and

per$eptions.

=neConCone interviews with parti$ipants and other personnel involved in the

presentation. You speak with your audien$e members and ask for their $riti$al

but positive feedba$k as a means of improving the presentation for the net

audien$e.

3valuation te$hniques should steer $lear of sub>e$tive and negative $riti$ism of the

presenter. ;ather they should be designed to allow positive feedba$k for

improvement. 9oCone wants to be >udged negatively so we should always be $areful

in our feedba$k. 5ikewise0 audien$e evaluation worksheets should also be designed

to enable positive $riti$al feedba$k not personal insults. Aligned with this is that

feedba$k should fo$us on the presentation and not be an opportunity to ridi$ule oratta$k the person.

When designing or adapting e!aluation >tools and techni4ues the following

criteria should be specified%

(s the venue appropriate

%as the purpose $ommuni$ated

%as there suffi$ient information delivered

*id the presenter ehibit personal $onfiden$e

*id the presenter have suffi$ient knowledge of the topi$

%as the language appropriate

*id the presenter have adequate eye $onta$t with all the audien$e

*id the presenter pro>e$t their voi$e suitably

%as timing appropriate

%as there a logi$al flow of points

*id the presenter establish a rapport with the audien$e

%ere there diffi$ult audien$e members and if so0 were they handled

appropriately

%ere the audio visual te$hnologies utilised

%as the audien$e engaged throughout the presentation %as there a ba$kup plan and was there a need to use this plan

3.2.6ow will you utili"e feedbac# from the audience or from #ey

personnel in!ol!ed in the presentation to bring changes to central

ideas?

Answer---

(n order to provide the most effe$tive presentations0 the feedba$k from audien$e

members should be gathered and used as a $ontinuous improvement strategy for



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future sessions. Parti$ipant evaluations vary from one organisation to another

howeverH the one that you sele$t should adequately @$apture the main elements of a

presentation. 3valuations should identify presenter obvious @tenden$ies and

measure the effe$tiveness of the presentation. Two eamples of presentation

evaluation @tools are shown on the following pages.

':ample 1 en$ourages ea$h parti$ipant to rate different elements of the

presentation. 9ote that there is also an opportunity for audien$e members to

elaborate or $omment on $ertain aspe$ts of the presentation.

':ample 2on the other hand is an etra$t of a self assessment $he$klist.

The two evaluation eamples are not ne$essarily good or bad but they do provide

@food for thought. Epon analysis0 tools su$h as these enable the presenter to identify

both strong and weak parts of the presentation and enable the presenter to

implement appropriate improvement strategies.

The simultaneous use of both these two evaluation tools also enables the presenter

to identify if how they per$eive themself is different to how their audien$e per$eive

them. This is a very $ommon per$eption bias issue. 'ome presenters will always

underrate their performan$e whist others will always overrate it. (dentifying the

issues where differen$es of per$eption eist between the presenter and audien$e

$an provide valuable and often surprising feedba$k to the presenter. (t is therefore

re$ommended that a presenter use both types of evaluation tools.

An issue to always keep in mind when seeking and evaluating audien$e feedba$k is

that different members of the audien$e may have different personal eperien$es with

presentations. 'omeone who has been to many presentations or who frequently

makes presentations may provide different feedba$k to someone who has never

seen a presentation or made one themself. (ndividuals $an also vary in what

appeals to them e.g. some may love lots of visual aids and others want the minimum

possible amount. These fa$tors $an sometimes help eplain why individual feedba$k

may differ quite signifi$antly for the same presentation. You will have your own

preferen$es and style but you $an try to $ater to as wide a range of audien$e needs

as possible. ;emember however0 you $ant be all things to all peopleH use relevant

feedba$k and keep trying to do your best.

5. +hort Answer @uestions answer 4uestions



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5.1What are the !arious data collection methods that can be used to

support re!iew of presentations?

Answer--- various data $olle$tion methods that $an be used to support review of

Presentations areCC

a$tion resear$h $riti$al friends

fo$us group interviews

oneConCone interviews with parti$ipants and other personnel involve in the

presentation

written feedba$k provided by parti$ipants

&ave your a$tual presentation videoed and then $riti$ally review it.

5.2Why there is a need to ha!e #nowledge of #ey pro!isions of rele!ant

legislation from all forms of go!ernment that may affect aspects of

business operations such as%

anti-discrimination legislation

ethical principles

codes of practice

pri!acy laws

en!ironmental issues

occupational health and safety

AnswerCCC %e all know that legislation has an effe$t on our business. This

be$omes very evident even as a business is >ust starting to be formed. As the

business grows0 more laws are passed and other laws that affe$t businesses based

on their si/e $ome into play. 'ome laws help businessH some provide $hallenges0

while others $an be antiCbusiness.

=ne of the most important attributes for business su$$ess is the distinguishing

quality of pra$ti$ing admirable business ethi$s. usiness ethi$s0 pra$ti$ed throughout

the deepest layers of a $ompany0 be$ome the heart and soul of the $ompanyIs

$ulture and $an mean the differen$e between su$$ess and failure.

;e$ogni/ing the signifi$an$e of business ethi$s as a tool for a$hieving your desired

out$ome is only the beginning. A small business that instils a deepCseated theme of

business ethi$s within its strategies and poli$ies will be evident among $ustomers. (ts

overall influen$e will lead to a profitable0 su$$essful $ompany.



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5.3 iscuss !arious principles of effecti!e communication

Answer principles of effecti!e communication are--

Jnow your audien$e.

Jnow your purpose.

Jnow your topi$.

Anti$ipate ob>e$tions.

Present a rounded pi$ture.

A$hieve $redibility with your audien$e.

8ollow through on what you say.

,ommuni$ate a little at a time.

Present information in several ways.

*evelop a pra$ti$al0 useful way to get feedba$k.

Ese multiple $ommuni$ation te$hniques.

5.5ist down presentation aids and materials a!ailable to support

presentations.

Answer presentation aids and materials available to supportPresentationsCCCCCCC

$omputer simulations and presentations in$luding PowerPoint slide shows

and @flash shows

diagrams0 $harts and posters

models

overhead pro>e$tor

paperCbased materials su$h as audien$e @handouts0 or @but$hers paper

video and audio re$ordings

whiteboard or @smart boards


bsbcmm401a make a presentation

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