bsb june 2013

Waterborne/Low-VOC » OEM Guidelines » Welder Technology

June 2013//Vol. 32 No. 6 www.bodyshopbusiness.com

QuickGuideReferenceA comprehensive listing of manufacturers with Web pres-

ences that offer services for the collision repair industry.Pg. 74

Seven tips to improve this important performance metric.

Circle 1 for Reader Service

InsideJuneJune 2013 Vol. 32 No. 6

Member, BPA Worldwide

BODYSHOP BUSINESS (ISSN 0730-7241) (June 2013, Volume 32, Number 6):Published monthly by Babcox Media, Inc., 3550 Embassy Parkway, Akron, OH 44333U.S.A. Phone (330) 670-1234, FAX (330) 670-0874. Copyright 2013 Babcox Media,Inc. All Rights Reserved. Periodical postage paid at Akron, OH 44333 and additionalmailing offices. POSTMASTER: Send address changes to BODYSHOP BUSINESS,P.O. Box 13260, Akron, OH 44334-3912.

Guess the Car ....................................................................................4Detours ..........................................................................................10Industry Update ..............................................................................12Technology Focus ............................................................................26NASCAR Performance ......................................................................30Product Showcase............................................................................99The Shop ......................................................................................104

7 Keys to Better Cycle TimeTips for improving one of the most important metrics bywhich shop performance is measured.

34

46FEATURESTECHNICAL

The Two StepA little known maneuver called the “two step” can help high-volume painters save time and energy.

48 TECHNICAL

Do You Duplicate OE...Or Not?Duplicating what the OE did during assembly is sometimesnot the OE-recommended repair procedure.

57 SPECIAL WATERBORNE SECTION

It’s a Waterborne/Low-VOC WorldMore and more shops are switching to waterborne/low-VOCpaint, and there are many reasons why.

68

1420

SHOP TALK

Editor’s NotesBad drivers keep the collision industry in good hands.

Publisher’s PerspectiveWhat scares you more, driverless cars or telematics?

Clark’s CornerMaster parts for better cycle time.

Web Presence ManagementSign up for free online workshops on websites and social media!

DEPARTMENTS

ON THE COVER

Paint—it’s what youdo.It’s all we do.

See our ad on page 69

Doing Their Part ..............................................................................58Beating the Heat..............................................................................66No Going Back ................................................................................70

QuickGuideReferencepg. 74

Guessthe Car

4 June 2013 | BodyShop BusinessCircle 4 for Reader Service

What vehicle MODEL does this picture

represent? Fax your guess to (330)

670-0874. Include name, title, shop

name, city, state and phone number.

Or submit your guess with our

online contest form by visiting

bodyshopbusiness.com/guessthecar.

The winner will be randomly selected

from correct entries and awarded $50.

Entries must be received by June 28.

*Only one winner will be selected. Chancesof winning are dependent upon the numberof correct entries received. Employees ofBabcox, industry manufacturers and BSBadvertisers are not eligible to enter.

Reader Contest! Win $50!

#123

Three Buttes = (Mazda) Tribute

Roo-tan = (Volkswagen) Routan

#121 WINNER!

#122

SOLVED!

See the July issue for winner of

Guess the Car #122.

Melissa Wauer, general manager,

Speed & Floyd’s Collision Repair,

Moline, Ill.

I want to catch some rays.

It’s a good thing not everyone driveslike me, otherwise there might not be aneed for the collision industry. I use myindicator. Always. I would put it on evenif I was on an endless, desolate deserthighway with my only company beingthe buzzards circling overhead. Ialways...ALWAYS...wear my seatbelt. Ieven wear it if I’m simply getting back inthe car to move it across a parking lot. Igo the speed limit or a little higher. If thespeed limit is 65, I go 65 to 70. Period.And I never...NEVER...tailgate. Tailgatingscares the tar out of me. I always make

sure there’s at least four carlengths between me

and the person I’mbehind.

With all this talkof collision avoid-ance systems andcomputer-driven

cars in thefuture, it

occurred to me the other day that, at leastin the present day, the collision industryis in good hands. Every day, when Imake my perilous 66-mile roundtripdrive to work, I sit back and watch potential disasters unfold before me.

My main route, Interstate 77, is twolanes for a good way, and that’s a recipefor disaster. Slow people who get in thefast line get the fast people mad, who endup tailgating or wrecklessly swervingaround them. Note to fast people: I seeyou in my rearview mirror barrelingtoward me at 90 miles per hour. I will getover...if you let me. But you don’t. Youassume I’m a daydreamer and will stayput. So I put my turn signal on to moveto the right, and then we almost collidebecause you moved over too.

The most common offense I see? Tail-gating. The second? Speeding. The thirdis probably failure to use a turn signal.Ever see the two-lane crossover? Some-one swerving across two lanes with noindicator? Gotta love that, especiallywhen they do it right in front of youbecause they forgot about their exit.

How about do what I do and take yourmedicine and get off at the next exit?

Yeah, there are fewer collisionsthese days. But there are plentyof numbskulls on the road who will continue to bring you work.

Editor’sNotes Publisher

S. Scott Shriber, ext. 229 [email protected]

EditorJason Stahl, ext. 226 [email protected]

Associate EditorGina Kuzmick, ext. 244 [email protected]

Contributing EditorsCharlie Barone, Mitch Becker,Mark Clark, Mark Claypool,Erica Eversman, Tom Ferry,Curt Harler, John D. LymanSr., Hank Nunn

Graphic DesignerLisa DiPaolo, ext. [email protected]

Advertising ServicesKelly McAleese, ext. [email protected]

Director of CirculationPat Robinson, ext. [email protected]

Director of eMedia & Audience DevelopmentBrad Mitchell, ext. [email protected]

Subscription ServicesEllen Mays, ext. [email protected]

Tel: (330) 670-1234Fax: (330) 670-0874Website: bodyshopbusiness.com

Corporate

Bill Babcox, PresidentGregory Cira, Vice President,

Chief Financial OfficerJeff Stankard, Vice PresidentBeth Scheetz, Controller

A limited number of complimentary subscrip-tions are available to those who qualify. Call(330) 670-1234, ext. 288, or fax us at (330) 670-5335. Paid subscriptions are available for non-qualified subscribers at: U.S.: $69 for one year.Canada/Mexico: $89 for one year. Canadian ratesinclude GST. Ohio residents add current countysales tax. Other foreign rates/via air mail: $129for one year. Payable in advance in U.S. funds.Mail payment to BodyShop Business, P.O. Box75692, Cleveland, OH 44101-4755. VISA, MasterCard or American Express accepted.

Idon’t know if you knew this, but I’m the safest driver in the world. I know, every-one thinks they’re the best driver. But not everyone can be right, right? Some peo-ple’s version of “good” might be going 80 miles per hour to keep the flow goingand not be one of the stones (those who drive under the speed limit) who every-

one else flows around. But 80 is reckless if you ask me.

We’re in Good Hands

Jason Stahl, Editor

Email comments to [email protected]

Which One of These Scares You More?

The other image below the Google car on thesurface would appear to be rather harmless – just asimple little device that plugs into the OBD II portand either records data or transmits it to a centrallocation that records and accumulates it from other

vehicles motoring around our road-ways. Not very scary at all, right?

Wrong! This little device will beat the center of one of the largestcontroversies the automotive mar-ket has ever experienced. Here’sthe really scary part: The debateover this device and many of ourown futures will be decided inWashington with us having little or

no control over it. That, to me, is veryunsettling. Let me explain.

Telematics devicesare currently show-

ing up in vehiclesand are beingused by insur-ance companiesto offer dis-counts to safedrivers.Seems prettysafe. Butwhat aboutall the otherdata thatcould be ac-cessed by adevice like

this? This data could be used forrepair purposes and actually bea great tool to service customersand help us repair damaged ve-hicles. In the future, this datawill have tremendous value,and many will want/need to gettheir hands on it.

That’s where the rub comes. Itseems that many people todaybelieve they own that data. In-surers say they own it, automakers believe theyown it and the aftermarket believes that it shouldhave access to it.

Actually, it’s recording information owned bydrivers just like you and me. I say it belongs to thevehicle owner. Of course, everyone should havethe ability to access that data, but only after the ve-hicle owner decides where he or she wants it to go.

“Right to Repair” is an important issue to the aftermarket. Many have fought a long and arduousbattle to ensure that all can access the necessary in-formation to repair vehicles – and the battle is notover yet. Consumer rights to telematics data willnot be any easier. As members of the automotiverepair industry, the collision repair segment needsto be sure we’re being heard on this issue.

Stand up and be heard on this issue. Our futuredepends on it. BSB

Publisher’sPerspective

S. Scott Shriber, Publisher

Email comments to [email protected]

The image on the right is probably familiar to all of us. It’s the Google car. Aston-ishingly, it has logged more than 500,000 miles without an incident. Did I men-tion it has no driver? I know that most of you are familiar with this project.Some of you find it scary. Some even think it will be the end of our industry. I,

on the other hand, am not buying into the frenzy. I look at the Google car as being reallycool and just another sign of progress in the automotive industry. I’ve seen a lot of thisprogress in my time, and I’m confident it will continue.

DetoursA Booth of a Different Color

Collision repair education is, in andof itself, a hands-on learning expe-rience. But Kerry Coggins andMatt Pach of the Van Buren Tech-

nology Center in Lawrence, Mich., tookthat concept to the next level, allowingtheir students to fix up a piece of theschool’s equipment — a 19-year-old Garmat spraybooth.

Coggins, the school’s collision repair pro-gram instructor, says that an in-class as-signment of painting the inside of thebooth soon turned into a full-fledgedmakeover initiative.

“The booth is going on about 20 years old,and it just wasn’t looking good,” he said.

Originally, Coggins and his students hadplanned to redo the inside of the booth andpaint the outside white. But he wanted toget more creative than that. He had his stu-dents brainstorm some ideas for their cus-tom spraybooth design, then selected thebest idea as the booth’s current look.

“Coming up with the design was kind ofa collaboration,” he said. “We had aboutthree or four ideas in mind, and then set-tled on the design that we currently have.”

The newly painted spraybooth features awaving American flagdown the side, while thefront is designed to looklike a stone wall withwooden doors. The stu-dents used PPG paint,and it took about threeweeks to completelycraft the new design.Coggins says it wasworth it.

“It was a good projectfor the students,” hesaid. “They now take alot of pride and owner-ship of the job they’vedone, so I think that kindof motivates the studentsin the program becausethey look at it and say‘Yeah, we did that.’” BSB

10 June 2013 | BodyShop Business

By Gina Kuzmick

Matt Pach (left) and KerryCoggins spearheaded thespraybooth makeover.

Pro Spot International Inc. held a grand opening of its newheadquarters in Carlsbad, Calif., on May 7. Guests were treatedto a tour of the new building, food, drink and entertainment,and a presentation by Toyota on advanced metals in vehiclesand recommended repair procedures. Below center, Pro Spot

President Ron Olssonaddresses the guests.

More than 200collision repair-ers from acrossthe Southeast

showed up for the inaugu-ral Southern Auto RepairIndustry Conference andExpo, co-hosted by the Al-abama Automotive RepairIndustry Society of Excel-lence (ALARISE) and theMississippi Collision Re-pair Association. The eventwas held April 26-27 at the

Beau Rivage Casino andHotel in Biloxi, Miss.

The event kicked offwith a reception and exhi-bition Friday night withmore than 18 vendors.

On Saturday morning,breakout sessions for ven-dors and collision shopowners and managers be-gan. While the vendors fo-cused on marketingstrategies, the shops heardpresentations by Tony

IndustryUpdate


Inaugural Southern AutoRepair Industry Conferenceand Expo a Hit

Society of Collision Repair Specialists Executive Director AaronSchulenburg (right) talks with attendee John Mosley.

Circle 120 for Reader Service »

Pro Spot Holds Grand Opening of New Headquarters in Carlsbad, Calif.

Nethery, business develop-ment manager for Color-match, and Mike Ganske,PPG regional business development manager.

Increasing Profit » Neth-ery’s presentation focusedon increasing the shop’sbottom line by recognizingthat the insignificant can besignificant when severaloperations and parts thatare typically overlooked orskipped are added to therepair estimate and finalbill. Something as minor asa half hour here and two-tenths there can producesurprisingly large amounts

of profit, not sales, whenproperly documented, saidNethery. Clips, bulbs, seamsealer and many otherparts frequently dismissedas unimportant can alsofatten the bottom line im-pressively.

Ganske’s segment wastitled, “Leading Change2013,” and offered statisti-cal evidence to support theneed to recognize thechanges in the collision re-pair industry and variousmethods to keep a shop upto date and competitive.

According to Ganske,the industry is currently$16 billion over capacity,

meaning there are toomany shops competing forthe same dollar, which willlead to even more shopsleaving the marketplace inthe near future. Assumingeach shop has average an-nual sales of $1 million,this would mean that16,000 shops would haveto go away in order forshops to maintain thoseaverage sales and remainviable. Factoring in theemerging collision avoid-ance systems newer vehi-cles will be equipped with,and there will be even lesswork to go around.

»| Industry Update |«

www.bodyshopbusiness.com 13

State Farm has announced that it plans

to embark on an initial phase to roll out

electronic parts ordering to Select Serv-

ice repairers starting in May 2013 and con-

tinuing into 2014. The initial phase will

include major metropolitan areas in Texas,

Colorado, New Mexico and Arizona.

State Farm recently sent this email to

shops in the market areas where the insurer

was piloting its PartsTrader program:

“Your participation and feedback through-

out the pilot has been valuable and we appre-

ciate your contributions to the development of

this program. We are aware that implement-

ing new processes or workflows like this rep-

resents change for you, and we appreciate

your business relationship with State Farm.

“As part of our ongoing efforts to provide

you with information about the Select Serv-

ice program, I would like to inform you

about our plans to roll out electronic parts

ordering to Select Service repairers. The

initial phase will include major metropoli-

tan areas in Arizona, Colorado, New Mexico

and Texas. Rollout will start in May and

continue into 2014.

“An application change that may impact

some of your suppliers relates to the elimi-

nation of the fax-only option. This will be

effective when the initial markets go live in

August. If any of your suppliers are partici-

pating as fax-only, we recommend you con-

tact them about participating.

“As one of the pilot market areas, your

continued use of the application remains a

requirement under provision 4.f. of the

Select Service agreement.”

The Society of Collision Repair Specialists

(SCRS) claims another version of the email

that didn’t include the change to eliminate

the fax-only option went to other Select

Service repair facilities around the country.

“To be clear, PartsTrader offered a ‘fax-

only’ option. State Farm, not PartsTrader, is

now advising that suppliers and shops are

not allowed to use that option presented by

the technology company offering the serv-

ice,” said Aaron Schulenburg, executive

director of SCRS. “Did State Farm just

change the rules of the program? State

Farm has said all along that you can use any

supplier you want; but based on their deci-

sion above, is this an indication that they can

change their mind at a future date and

instruct both what system to use, and how

they expect you to use it?”

State Farm to Begin Official Rollout

of PartsTrader in Southwest

SCRS Says Insurer-Mandated Parts ProgramsStill Not Showing BenefitsThe Society of Collision Re-pair Specialists (SCRS) isstating that neither StateFarm nor PartsTrader hasprovided a “well-construct-ed explanation” of howtheir parts procurementprogram provides benefitsto collision repairers morethan one year after man-dating the use of the pro-gram in certain U.S. cities.

“While PartsTrader hasmade various software up-dates to address the plenti-ful concerns expressed bytheir end users, correctingand enhancing software is-sues is a necessary functionof being in a technologybusiness, and the industrystill expects that technolo-gy companies should beable to provide a better val-ue proposition for why weshould be using their prod-uct than, ‘Because we gotthe insurance company totell you to’,” said SCRSChairman Ron Reichen.“Perhaps the best questionto ask PartsTrader and oth-er companies similarly po-sitioning their productsthrough insurer-mandatedprograms is, ‘If your plat-forms can benefit the mar-ket enough, could orwould they grow organi-cally without insurer influ-ence over the end user?’”

Other similarly mandat-ed programs have begunto receive more attentionas well, as insurers in-volved continue to requirethe use of programs de-spite what SCRS states is arecognition that there is“growing frustration from

Continued on pg. 98

Continued on pg. 98

« Circle 121 for Reader Service

Certainly one of the top buzzwordsin our industry these days is “cycletime.” Every insurance companywants to get its insureds back

in their repaired vehicles as soonas possible, not so much be-cause of the rental carcosts (although they aresubstantial) but mostlybecause the autoproperty and casual-ty insurance businessis very competitive.Every day the cus-tomer is out of theirown car increases thechance that they’ll be-come unhappy enoughto switch carriers. As weall know by now, switchingcarriers is really easy. Fifteen min-utes can save you 15 percent. All you haveto do is click.

A Critical Issue » Over my long tenure inthe industry, the time any vehicle spendsundergoing repair has remained a criticalissue for the body shop as well as the insur-ance carrier and the vehicle owner. Whetherit’s called production output, throughput orcycle time, shorter times are better.

My universal consumer, Mrs. Smith,pays about $100 per month to insure hercar. She has a collision claim about everyseven years. The insurance company’s fi-nancial health depends on Mrs. Smithsending $100 to them every month. If hercar is out of her control and under repairfor 10 to 13 days, she is inconvenienced,worried and susceptible to another insur-ance company’s advertising. If it takes too

long to get her car back, she’ll be sendingher $100 to another carrier.

I really believe the insurance industry isfirst and foremost concerned with a safe

repair of Mrs. Smith’s car. “Pre-accident condition” aren’t

just words in a contract. Once a safe repair is

accomplished, the in-surance company isconcerned with theirdollar cost and thedowntime. An autoaccident often resultsin both a medical and

a property claimagainst the carrier. Med-

ical costs seem to spiralupward every month in

spite of numerous efforts tobring them under control. In addi-

tion, physical injuries are hard to predict. Isthat a $1,500 broken arm or a $15,000 brokenarm? It looks to me like the insurance folksare concentrating on repair costs as an easiernumber to benchmark. Never forget that theinsurance industry has the best data aboutcollision repair anywhere. They’re the onespaying the costs of thousands of auto bodyrepairs every day. Their numbers are collatedby buildings full of actuaries, and they have benchmarks for every possible cost of collision repair.

You’re the Only One » You have no doubtbeen the recipient of the famous “Yourshop is the only one that charges for that”assault by the local adjuster. My 43 years in our industry suggest that conflict is often a local issue between that shop and that adjuster.


Clark’sCorner By Mark Clark

Master Parts for Better Cycle Time

9 15

10

1112

13

14

Cycle Time

At the home office level, the in-surance company has staggering-ly accurate statistics on everyaspect of collision repair, includ-ing how many new, used or after-market parts are employed, whatpercentage of the repair is paintand material, what percentage ofthe labor is metal, structural, re-finish or sublet and any othercompilation possible. After hun-dreds of thousands of repairs,they have some voluminous andnarrow number ranges. These arethe benchmarks that make up theDRP score sheets. If your shopproduces repairs that consistentlyfall outside insurers’ extensiverange of benchmarks, you’ll be downgraded.

One number that frustrateseveryone involved is the downtimeit takes to complete the repair and

return the vehicle to Mrs. Smith. Ithink that the average repair(around $2,000) could be complet-ed by the average tech (100 percentproduction efficiency) in threedays. And yet statistics suggestthat the average collision repair isout of Mrs. Smith’s control for between 10 and 13 days. No won-der the insurance company and Mrs. Smith are anxious about the process.

Parts Management » My opin-ion (you can argue that I’mwrong, but you can’t argue thatit’s my opinion!) is that the singlebiggest impediment to productivecollision repair is poor crash partsmanagement. Beginning therepair without having all thereplacement parts unwrapped,inspected for damage and

checked against the repair orderis a recipe for delay. Not onlydoes this slow the repair of Mrs.Smith’s car, it causes the techs todemand another work stall andthe shop to buy a second or thirdframe machine. How so? The techbegins repair and disassemblyonly to discover (after huntingaround in the cardboard-wrappedhaystack of crash parts in theback of the shop) that the neededparts are not there. Those missingparts must be ordered andreceived, and sometimes a sup-plement filed and approved, bythe insurance company.

In the meantime, the tech insiststhat he be able to continue work-ing and begins on another vehicle,only to discover that one is miss-ing key repair parts as well. Nowwith three work stalls assigned to

»| Clark’s Corner |«


one tech, his productivity (flaghours to contact hours) is high,but by splitting work among threerepairs, his cycle time on each re-pair is slowed to a crawl. Havingwritten about structural repairracks and benches several timesfor BodyShop Business, I thinkmany shops purchased a secondor third frame machine becausetoo often, a car clamped down onthe first one rendered it unusablewhile the missing parts were or-dered and shipped. Can the solu-tion be simpler than buying yetanother $50,000 frame machine or three work stalls per tech? I think so.

The most productive shops Iknow all use parts carts and neverbegin work until all ordered com-ponents are on hand, unpackagedand hanging on the carts ready to

go. There will still be plenty of delays when hidden damage is un-covered during repair and whollyunforeseen parts must be acquired,but the “A” shops don’t start untilthe right tech and the right partsare in place. I advocate using atleast one R & R parts cart and atleast one R & I cart to make thetechnician most efficient. Cycletime remains a moving target; thesame uncontrollable variables thatfrustrate the insurance companyfrustrate the body shop, too. It wasa $2,000 hit, but was it hit in thefront, the rear or the side? Or did atree fall on it? Or did a waywarddeer bounce off it? Nice guys thatall your shop’s techs are, some ofthem are faster than others. Match-ing the right tech to the repair iswhy scheduling collision work isso difficult.

On a Roll » Back in 1970, fewshops used wheeled parts carts; thebest players had an organizedparts storage room with clearlymarked stalls for each RO’s repairparts. But it’s much faster to beable to hang the parts on a cart androll it right to the work stall.

Improve your shop’s cycle timeby doing a better job with yourcrash parts. Mrs. Smith, the insur-ance company and your techni-cians will all be happier withshorter cycle times! BSB

Mark R. Clark is theowner of ProfessionalPBE Systems in Water-loo, Iowa; he is a well-known industry speakerand consultant. He is cel-

ebrating his 25th year as a contributingeditor to BodyShop Business.

»| Clark’s Corner |«


Web PresenceManagement

Join Us for Free Online Workshops!

Having a presence online has onepurpose: to bring potential cus-tomers to your door.

If your business is going to have an on-line presence, it’s not enough to just havea website or a Facebook, Google+ or Twit-ter page. Your online presence needs to betruly effective and bring you prospects.Your website needs to be searchable forpeople looking online for the services youprovide. And, most importantly, your on-line presence needs to convert visitorsinto paying customers.

Learn all this and more through twofree online workshops hosted by Body-Shop Business and conducted by me! Iwould like to personally invite you to at-tend one or both of these online workshops.

The first is Website Essentials, an ac-tion-packed hour of all the things yourwebsite needs in order to best serve youand your business. The second is Effec-tive Social Media Management, every-thing you should know about social

media for your business and why it’scrucial to effectively participate in it.Here are details on what I’ll go over ineach workshop:

Website Essentials » In this one-hourworkshop, we’ll cover:

�A foundational understanding of thepurpose of having a website.

�The importance of having an effectivedesign that stands a great chance of hav-ing the visitor stay on the site longenough for them to do something youwant them to do.

�Having “Calls to Action” on thehomepage that get visitors to pick up thephone to call you, fill out contact/esti-mate forms or find your location(s) anddrive to your shop.

�Why having a mobile version of yourwebsite is more important today thanever. Mobile websites (“Going MobileWith Your Website,” August 2012 issue ofBodyShop Business), are special versions ofa website that are optimized for a smart-phone’s smaller screen. We’ll cover whatthese should look like and how it’s allabout effective “Calls to Action” on thesemobile versions of a site.

�Search Engine Optimization (SEO).This is where the rubber hits the road.SEO is the science of getting your site torank as highly as possible. Lots of devel-opers say they will optimize your site, butdevelopers are a dime a dozen. True Webpresence managers have taken the signifi-cant time required to truly learn the sci-ence of SEO.

�Corporate espionage: how your com-petitors are doing online and how to beatthem at this game.

By Mark Claypool


Social Media Management » Inthis one-hour workshop, we’llcover:

�Why participating in social media for your business is crucial today

�Setting up your accounts forsuccess, Facebook, Google+ andTwitter

�Promoting your social media,gaining “Likes,” “Circles of Fans,”“+1’s” and “Followers.”

�Killer content that engagesyour audience in the conversation.Just posting “car stuff” and “Hopeeveryone has a nice Monday!”doesn’t cut it. Nobody cares. Samefor posting constantadvertising/promotions. You’vegot to post things that your audi-ence will find fun, things that willdraw them in and elicit some re-sponses. If you get 6 percent of

your audience engaged, that’s con-sidered a success. Sounds easy, butit isn’t. Engagement means credi-bility, and that’s getting noticed bysearch engines.

�The importance of effectivelyparticipating in Google+ on Googlesearch rankings.

� How frequently should youpost? How much time per weekis likely required to do this cor-rectly on Facebook, Google+ andTwitter?

�Social media marketing, i.e.pay-per-click advertising. How toeffectively use social media adver-tising to reach more people and en-gage them in conversations youhave started.

�A quick intro to LinkedIn. See“Link Up on LinkedIn” in the May2013 issue of BodyShop Business formore information.

»|Web Presence |«


Hey look, it’s me! I personally will beconducting the free online workshops, soget ready for some great information!

Schedule » We’ve made six differ-ent dates and times available foreach of these two free online work-shops. Choose the date and timethat works best for you and go to:www.optimaautomotive.com/online-workshops.

Website Essentials Workshop Wednesday, June 26, 10 a.m. Central

Thursday, June 27, 3 p.m. Central

Friday, June 28, 12 Central

Tuesday, July 9, 4 p.m. Central

Wednesday, July 10, 9 a.m. Central

Thursday, July 11, 1 p.m. Central

Effective Social Media Management Workshop Wednesday, June 26, 2 p.m. Central

Thursday, June 27, 10 a.m. Central

Friday, June 28, 9 a.m. Central

Tuesday, July 9, 11 a.m. Central

Wednesday, July 10, 3 p.m. Central

Thursday, July 11, 4 p.m. Central

Signing Up » It’s easy to sign upfor these online workshops. Sim-ply go to www.optimaautomotive.com/online-workshops, find theworkshop you would like to par-ticipate in, choose the date andtime you prefer and fill out thesign up form. Space is limited foreach time slot, so act quickly.Additional workshops may bescheduled at other dates andtimes should demand be greatenough.

Questions? Email us at [email protected]. I look for-ward to seeing you online! BSB

BSB Contribut-ing Editor MarkClaypool has morethan 30 years ofexperience in thefields of work-force develop-ment, business/education part-nerships, ap-

prenticeships and Web presencemanagement. He is the CEO of Op-tima Automotive (www. optimaauto-motive.com), which provides websitedesign, development, search engine op-timization (SEO) services and socialmedia management services. Clay-pool’s work history includes stints atMetro Paint Supplies, VeriFacts Automotive, the National Auto BodyCouncil (NABC), the I-CAR Educa-tion Foundation and SkillsUSA. Heis the founder of Mentors At Workand co-founder of the Collision Indus-try Foundation. He served, on a vol-unteer basis, as the SkillsUSA WorldTeam Leader for the WorldSkillsChampionships from 2003 to 2011.

»|Web Presence |«


Test/Specify Metal Type and ThicknessWith today’s inverters, having ample power and tippressure is no longer much of an issue. Touch screens,USB ports, weld history logs and auto detecting/autosetting “smart” modes have become standard features on upper end machines. This is the case with theCompuSpot 900, which allows the operator to test orspecify the metal type and thickness of each individualpiece in the assembly rather than assume that all piecesare exactly the same. The 850 and 900 “assisted” modeswith 120 factory pre-sets offer that same capability. Thequality and performance of the CompuSpot cooling system is alsooutstanding.

TechnologyFocusWelders


Microprocessor-BasedDigital Controls Tite-Spot Welders, Inc. hasbeen making spot weldingequipment for the body shopindustry and industrial cus-tomers for more than 30years. It counts General Mo-tors and Toyota Motor CarCompany of North Americaas part of its customer base.All of its welders are completely manufactured in Mil-waukee, Wis. They have microprocessor-based digitalcontrols, water-cooled transformers, welding cablesand welding tools for high-production applications.For typical body shop applications, compressed aircooling for the tools is standard.

Be SmartPro Spot International, Inc.’s SMART i5

spot welder includes: auto mode,which automatically measures,senses and welds any type of steelregardless of thickness, materialor coating; a high-resolution colortouch screen that makes runningthe i5 both easy and intuitive;and Pro Spot’s signature double

acting gun, which spreads thewelding tips in a single hydraulic

action at the push of a button.

Aluminum Welder Specifically Designed for Collision RepairThe Cebora Inverter Double-Pulse MIG welder model No. 301 has the most OEM approvals,and is the only Aluminum Pulse MIG welder on the market specifically designed for collisionrepair. A Push-Pull welding gun is available for aluminum welding, and it minimizes wirefeeding problems. A built-in Up/Down switch on the Push-Pull gun allows for easy control ofthe welding current as you weld without stopping. The welder is easy to set up and operate as itis supplied with a library of welding programs for aluminum as well as for MIG brazing and steel.

Greater Mass to Address Heat IssuesEach model of Lincoln Electric’s POWER MIG wirefeeder/welders is equipped with Magnum PRO guns,which feature Magnum PRO Copper Plus contact tips withgreater mass than many competitive models to addressheat issues and Anti-Seize threads on tips and diffusers toaid heat dissipation and reduce part-to-part seizing. Manyof the gun models share these expendable tips, nozzles anddiffusers, allowing a shop with multiple welders to reducetheir expendable gun parts inventory.

»|Technology Focus |«




Intelligent ControlThe Elektron MultispotMI-100control and MI-

100control T use Intelligent Controltechnology to enabletechnicians to achievespot weld qualitycomparable to originalproduction welds, even

on today’s sophisticatedhigh-strength steels like

Boron, USIBOR, TRIP,TWIP and XIP. These

resistance spot welders check theweld parameters 1,000 times per sec-

ond and adjust for changes in materials, thickness,adhesives, debris, heat and other factors to ensure agood weld. Automatic readjustment of welding param-eters ensures uniform quality from the first spot weld tothe last one. The control software also offers users theability to run OEM-specific welding programs.

No Technician Input RequiredThe Car-O-Liner CTR12000 squeeze type resistance spotwelder is completely automatic, detecting metal type,thickness, weld bonding and other unique situationswith no technician input required. The welder automat-ically establishes the proper settings, and the advanced

quality control system monitors andadjusts the welder to ensure the out-come, producing factory-like weldsin half the time of MIG welding. Automatic adjustment results in con-tinuous welding, moving seamlesslybetween two, three or four or morelayers of metal without changing set-ting or tips. The result is faster through-put for your shop, which leads togreater profits in your pocket.

Track Talk

One of the biggest storylinesthis season just might be theiconic No. 43 car’s resurgencein the NASCAR spotlight.

Behind the wheel of thelegendary car that often stillsports the famous Petty Blueshade, driver Aric Almirola cur-rently finds himself in the top-10 in NASCAR Sprint CupSeries standings and is emerg-ing as a real Chase contender.

Besides having a Hall ofFame team owner in RichardPetty and an experienced crewchief in Todd Parrott, Almirolahas yet another advantageevery time he wheels the 43down pit road – an award-winning pit crew.

The No. 43 SmithfieldFord over-the-wall crew hasbeen named the Quarter OneMechanix Wear Most ValuablePit Crew – an honor deter-mined by a vote of eachNASCAR Sprint Cup Series

crew chief given quarterly totop-performing pit crews.

“It’s just awesome,” saidrear tire changer DwayneOgles. “Just the history of the43 car in itself and us kind ofbeing the underdogs, it’s prettycool to bring the 43 back.Everybody’s looking at us andit’s cool for the spotlight to beback on the 43 team.”

The No. 43 crew’s preciseperformance this season hashelped to cement Almirola’ssolid start to the 2013 cam-paign. According to Ogles,being recognized by peers fortheir accomplishments is ahuge honor for the entire team.

“It means a lot to me andto all of the guys,” said Ogles, anine-year pit road veteran whohails from Hoover, Ala.“Working out, practicing,building the cars in the shop –there’s a lot that goes into it.We put in a lot of long hours,

so it’s nice to see the perform-ance and results showing.”

In addition to Ogles, the43 over-the-wall crew consistsof: Joe Karasinski (gas man),Jeremy Neeley (jackman), GregDonlin (front tire changer),Lance Hanna (front tire carrier)and Eric Wallace (rear tire carrier). Andrew Carter is theteam’s pit crew coach.

“I can remember as a kidwatching Richard Petty racethe 43 car,” reminisced coachCarter, who trains both theNo. 43 and No. 9 RichardPetty Motorsports pit crews.“He [Petty] was one of myfavorite drivers, so getting towork with these guys every dayis pretty special.”

Carter puts the crewthrough pit stop practice threedays a week and a gruelingweight training regimen fourdays per week.

“We push these guys prettyhard,” said Carter. “Betweenworking on the cars, findingtime to get to practice, and thengoing to the gym and pushingthemselves even harder, theydo a great job at it. The results

have shown on the track.” The Carter-coached No.

43 six-member team canchange four tires, add fuel andmake adjustments in as little as11 or 12 seconds, thanks to rig-orous training and technologi-cal advances by companies like Mechanix Wear, who supply 20 to 25 products from gloves to kneepads to NASCAR pit crewmen.

Carter also maintains hav-ing a primary sponsor likeSmithfield reaps its own com-petitive benefits, too.

“It always helps to be‘fueled by bacon’ when you’regoing over-the-wall,” quipsCarter. “That extra protein real-ly helps give the guys that extraboost to perform at their best.”

Benefitting from best-in-class gloves, bacon and somegood old-fashioned blood,sweat and tears, Ogles andcompany wouldn’t have it anyother way.

“All the hard work paysoff,” added Ogles. “It’s worthevery bit of it.”

The No. 43 crew has won the Quarter One Mechanix Wear Most Valuable

Pit Crew Award – the highest honor for pit crews in the NASCAR Sprint

Cup Series. (Photo credit: Getty Images)

NASCAR Spotlight Shines on Iconic Car, Fast Crew

By: Kimberly Hyde, NASCARRear tire changer Dwayne Ogles says having the spotlight back on the

legendary No. 43 car is pretty cool. (Photo credit: Getty Images)

Follow NASCAR Performance on Twitter and Facebookwww.twitter.com/NASCARauto ■ www.facebook.com/NASCARPerformance

When a body shop ownerhears “sprayed-on bed-liners,” he might think,“Nothing new there.”

And he would be right, becausethey’ve been around for quite sometime. But there is something new,says Jeff Powell of Spray-Liningand Coatings: that certain sprayed-on coatings jobs have traditionallynever been done by body shops.

“We need to open the eyes of theaverage shop and let them knowthis product is not just for thingsthat roll, float or fly,” Powell says.“It’s used on items like stereo speak-ers now, but the technology is notnew. Top quality ‘anti-stick’ on plowdiscs, shears that would normallyrust, grain chutes, grain bins, hop-pers, dump trucks or skid loadersare variations of polyurea.”

To illustrate another example,Powell says imagine you’re at aDisney World water park and noticethe surface is different. You touchit and realize it’s some form of ad-hesive with chopped up tires. Well,it is. This recycled rubber was al-ways shot out of a low-pressuregun and rolled flat. It’s the idealwater-drain.

How does Spray-Lining and Coat-ings stand out from the competition?First, they’re not an investment

group targeting one solution todrop-in bedliners. Unlike bedlinerbrands, they’re a coatings manu-facturer. Spray-Linings is free ofisocyanates, which are volatile car-cinogens that require respirators.They use recycled polymers fromplastics and airplane tires whichbecome high quality liquids at lowercosts (and using zero petro helpsthe environment).

Second, the applicator can decidehow soft and rubbery or hard andstiff the coating should be. Stiffermixtures are usually for slides,chutes, hoppers and dump trucks.If the goal is to slip-proof something,the choice is a mostly flexible andsoft mixture for walkways, steps,stages, livestock trailers or animalholding areas. The recycled powdersare bigger grains for rough itemslike a dairy barn floor or horse trail-er, very fine for chutes, dumps andhoppers or exacting combinationsfor perfect profiles. For the averagetruck bed, it’s usually a low-profileorange peel.

Spray-Lining and Coatings has adifferent take on marketing, too.When you become a dealer, theybuild you a customized website de-signed to target the customers youwant – whether they’re pickup truckowners, truck dealers, truck builders,

welding shops, farmers or water-scape contracting.

The Spray-Lining dealer locatorbrings your quote requests, confer-encing calls immediately with youas the dealer to answer or schedulejobs. The zone for each dealer is atleast 400,000 people. Given thatmetric, Nevada only has two dealerswhile Illinois has seven.

The training Spray-Lining offersis the most comprehensive in theindustry and is included in thedealer cost. The first step is certifi-cation, which means that the dealercan apply any texture, color or pro-file vertically. The training is in-cluded in the dealership for thefirst two years at no cost. and in-cludes on-site help to tool up andprepare for big jobs with loanerequipment as required.

“This is a solution for the guywho wants to stay in the collisionbusiness but is frustrated and can’tget or process enough DRPs, or forthose not willing to deal with DRPs,”says Powell. “Although not inten-tional, a high percent of Spray-Lin-ing shops sold out or droppedcollision altogether.”

Billy Simmons of Bottom LineCoatings in Houston, Texas, saysit’s Spray-Lining’s size and rela-tionship with their customers thatputs them above their competitors.

“Their small size is good for asmall businessman who needs toget on the phone or email and getanswers to issues that happen on adaily basis,” Simmons says. “Buyingmore is not always the answer.When I needed more polyurea, my[Spray-Linings] rep told me to goahead and get a direct order fromtheir raw material supplier becauseI was getting enough drum setswhere they said it would better forme to go direct. They could havecapitalized on that, but they didn’t,and the reason is because we’reworking together like partners.” �

See Additional Opportunities OnPg. 72.

ADVERTORIAL

Think Outside the Box


(Left) Clear spray-on bras are easier to do than films. (Right) Soft, sanitary slip-proofing isthe perfect surface for kennels.

COVER STORY

By Hank Nunn

In today’s collision repair industry,reducing repair cycle time is every-one’s goal. And it should be! CSIscores depend on shortening repair

times. Insurance relationships and DRPstatus have cycle time components aswell. More importantly, a collision re-pair shop with low repair cycle timeis much more profitable than one thatrepairs vehicles in a conventional man-ner. Simply stated, if you can reducecycle time, you’ll make more money!

So what are the “secrets” of reducingrepair cycle time? Is “lean” the secret?Is it “5S” or “Six Sigma?” Well…maybe.

Most of the secrets are simply com-mon sense ways to avoid doing any-thing more than once. How manytimes do we have to input estimateinformation? How many times do weorder, reorder and handle parts? Howfrequently do vehicles have to movewithin the facility? Do we frequentlyhave to move vehicles into, out of,then back into the paint shop again?

How much time do technicians spend walking, looking for something or someone?

The secret is to do everything wedo to a vehicle only one time.

Secret #1: Measure to Manage »It is frequently said, “To manage some-thing, you must measure it.” Cycletime can be measured! Most comput-erized management systems have repair cycle time measurement capa-bilities. You can measure “sub-cycletimes,” or components of overall cycletime, if sufficient and accurate infor-mation is fed into the system. Timessuch as drop-off to estimate completionstime, parts order to received time andbooth cycle time are sub-cycle times.Improve a sub-cycle time, and overallcycle time should also improve.

Remember, if the dates being loadedinto your management system aren’taccurate, the cycle time data generatedby the system isn’t accurate.

Keys

Cycle time is one of the most important metrics bywhich shop performance is measured. Here are sevenways you can improve this all-important number andbe the leader in your market.


Better to

Cycle Time

COVER STORY » Cycle Time


No management system? Cycle timemay be tracked on an Excel spread-sheet. Work with your accountant orsomeone who is familiar with Excelto build a measurement tool.

Many insurance companies are usingrental car days to measure your cycletime. If you’re working with one ofthose carriers, verify that the reportsgenerated by the rental car companyare accurate. Estimators should checkthe rental car company cycle timereport daily to ensure accuracy. Shopshave reported significant reduction inreported cycle time as a result of check-ing those reports on a daily basis.

Secret #2: Schedule » Scheduleeverything – from estimates to drop-off to delivery. One of the basic tenetsof “lean” is to level the workload,which is done through scheduling.Avoid having an office full of cus-tomers waiting for estimates by sched-uling as many as possible. Avoid theFriday afternoon delivery chaos byscheduling deliveries.

Since almost every vehicle goesthrough the spraybooth, many find itbest to drive the entire facility byscheduling the booth. If you can rea-sonably get five vehicles through yourbooth in one day, schedule five vehiclesper day. It’s just common sense! Butwe still see shops schedule everythingin on Monday, praying that they willall go on Friday. That “pack ‘em inand piss ‘em off” mentality has noplace in a low cycle time facility!

Under the “schedule” category, es-timators should schedule their day.Every day, each estimator should re-view the status of their vehicles, prefer-ably through a “release” meeting. Next,the estimator should physically confirmthe status of their vehicles. Finally,the estimator should call all of theircustomers with updates and scheduledelivery times for the vehicles goingthat day.

Those who have done this report adrastic reduction in the number of incoming customer status calls, increased CSI and a reduction in work-load and stress.

Paint parts off the car. This falls intothe schedule area as it’s useful whenthe metal shop is buried and the paintshop is waiting. Let’s say you’re simplyreplacing a fender and bumper, blend-ing the hood and door. De-trim thehood and door, and leave the damagedfender and bumper on the car. Prepthe door and hood for blending, prep

the new fender and bumper. Roll allof them into the booth and paint thewrecked car, blending the blend panelsand painting the bumper and fender,inside and out. Many have found suc-cess with this concept.

Schedule detail work as well. Thedetail bays are usually full on Fridayafternoon, so detail vehicles when they

arrive at the shop. That way, whenthe vehicle is complete, all that isusually required is a quick wash anddust. Estimating and working on aclean car improves accuracy and qualityas well.

Secret #3: Blueprint » The goal:eliminate supplements. Remember,the “secret” is to do everything once.Supplements are an indication ofmaking a mistake on the initial dam-age evaluation. We, or they, missedsomething. With supplement ratiosin the 60 to 70 percent range, a lot isgetting missed!

Once again, the “secret” is commonsense. Create a system in which everyvehicle is dismantled 100 percent priorto finalizing the damage evaluation.One hundred percent means that every-thing that will be removed for repairis removed, before the beginning ofthe repair.

One shop manager says, “Break allof the clips that are going to break, be-fore you start the repair!” Once they’reall broken, they can be itemized onthe damage evaluation as well as allof the R&I, weld burn damage, fluids,adhesives and everything else we usu-ally forget or just group together asone line on an estimate.

Just like most activities in a bodyshop, spending a little more time atthe beginning of the process makesthe rest of the process go quicker.

Creating a solid blueprint processreduces the need for supplements, in-creases compensation for non-includeditems, increases parts order accuracyand reduces repair cycle time. It’s im-portant to involve your team in thedevelopment of the blueprint process.

Avoid the tendency to “go back tothe way we used to do it” by intro-ducing the concept, then discipliningthe technicians and estimators to followthe new process. Always look for feed-back for ways to improve your process,but do not allow people to revert tothe comfortable ways of old! It takes28 days to change a habit. Implementthe process, then hold everyone ac-countable to maintain the new process.



Secret #4: Parts Handling » Partsordering and receiving processes area primary cause of cycle time delay.Parts problems are frequently theroot cause of those calls to customersexplaining that their car isn’t readyas promised.

Developing a good blueprint processis the first step in improved parts han-dling. Parts taken off the vehicle shouldbe mounted on parts carts in a standardway. Use a “clip card” to mount sam-ples of all clips being replaced. Thenumber of required clips should benoted next to the sample clip.

Fluids, caulking and adhesivesshould be noted and pulled from stockat the blueprint phase. Note the itemnumber and the amount needed onthe damage report to ensure reim-bursement for these critical items. Justas important, this ensures the item isin stock and will be on the cart whenthe technician needs it.

Make one parts order wherever pos-sible. That order should include everypart, nut, bolt and clip required to re-store the vehicle to a crashworthy, pre-loss condition. Work with your partsvendors to receive only complete ordersso that you receive parts one time.

Don’t just receive parts; “mirrormatch” parts when the order arrives.Techs usually check the parts whenthey open the boxes at the vehicle.Mirror matching usually requires abubble-wrapped table with a mirroron the wall. As parts are received,they’re removed from their boxes andplaced on the table to be compared tothe damaged part that’s being replaced.This process catches damaged or wrongparts up front.

Ask the vendor to remove damagedor incorrect parts from the invoice to avoid having to process returns and credits.

Compare replacement clips to

those on the clip card to make surethey’re the correct clips, in the correctnumber, before they’re handed tothe technician.

Parts carts are wonderful tools whenused properly. They should have theirown process, parking places for thosecarts holding damaged parts awaitingnew parts, parking places in the workstalls and a home for when they’reempty awaiting the next teardown forblueprint. Unfortunately, we frequentlysee these tools against the walls or installs holding junk.

Secret #5: Build Quality intothe Repair » You cannot inspectquality into a repair. Yes, we doneed a final QC inspection to catchanything that has been missed, butinspecting at the end is too late. Ifproblems are found, the repair must“go back” to someplace in the shopfor correction. “Going back” is an



indication of a system failure and isan expensive event.

Every shop must have written repairquality standards for each step of therepair process. Example: “All filler tobe finished in 150 grit, paint adjacentto repair to be rough feathered in 150grit. All filler to be straight and free ofpin holes.” With that written standardin place, everyone knows what’s ac-ceptable and what’s not.

The secret to reducing rework is tohave the “internal customers” buy thework from the repair person in frontof them.

Example: The body technician isthe parts department’s internal cus-tomer. If the parts order is incompleteor contains damaged or incorrect parts,the body tech should not accept thejob until the problems have been re-solved. The paint prepper is the bodytech’s customer. If we use the qualitystandard above, if the repair is not

straight, contains pinholes or is finishedin 80 grit, the paint prepper cannot ac-cept the repair.

If an internal customer proceedswith a sub-standard repair, the fault isassigned to them. Example: At finalQC, it’s discovered that a fender todoor gap is bad and there’s a dent in arepaired and repainted panel. We couldblame the body tech for sending apoor repair to paint, but isn’t it thefault of the paint department for ac-cepting and processing a poor repair?

Create systems to catch problemsearly. Fixing something on the firstday is much cheaper than fixing it anhour before the car is scheduled to go.

Secret #6: Create a Positive andMotivated Workplace » Make workfun. One manager began his journeyto the positive workplace when henoticed that he never said a positiveword to anyone. He was too busy

putting out the daily fires to be niceto his fellow employees! Once he sawthat in himself, he simply used a labelmaker and printed “say somethingnice today” on a label, which heplaced on his computer screen. Thatreminder forced him to find someonedoing something well and praisingthem for it.

Today, he uses several cheap orfree ideas to keep the shop positive.Example: one contest he constantlyruns is a “catch someone else doingsomething right” competition. Basi-cally, if you do something above andbeyond, you’re given an award statue.But you don’t get to keep it. You haveto catch someone else doing somethingright, and the award is passed alongto them. They have to find someoneto give the award to, and so on. Theaward is rotated among the entireteam, rewarding people for going“above and beyond.”



Find a way to make work fun!There’s good material out there, be-ginning with Charles Coonradt’s Gameof Work. Also, check out Bob Nelson’s1001 Ways to Reward Employees.

Secret #7: Fix One Thing At a Time» Everyone has problems. Every col-lision center does some things twice.

So how do you reduce repair cycletime? Cycle time is reduced by fixingone thing at a time. Find an area wherecycle time is impacted, correct thatissue, then find another area impactingcycle time and fix that one.

The process is called “continuousimprovement.” You can read a lot onthe subject. The process is frequently

included in lean training and referencebooks such as Liker’s The Toyota Way.

�Step one: Make a list of issuesthat delay cycle time in your shop.Keep log sheets of problems as theyoccur. Track these delays for a coupleof weeks and you’ll find plenty of rea-sons production stops in the shop!

�Step two: Pick one problem. Lookat everything that causes delay andpick one. Maybe it’s a big expensiveissue, or perhaps it’s one that’s easy tosolve. Just pick one, and only one.

�Step three: Determine the rootcause of the problem. Simply sayingthat we don’t hit scheduled deliverydates doesn’t define the root cause.You may have to ask the question“why” five times to find the root cause,referred to as a “5 Why Analysis.”

Example: The problem is that “weare not meeting our promise dates.”

Why #1: “Why are we not meetingour promise dates?”

Answer: “Because we have to color,sand and buff every car.”

Why #2: “Why do we have to color,sand and buff every car?”

And so on. You may find that onthe fifth “Why?” the issue is excessivedirt in the paint caused by poorpaint prep work, a dirty booth anda dirty painter.

�Step four: Develop several writtenprocesses that should solve that oneproblem. Include the people in yourbusiness to determine what the bestpossible solution may be for your oneproblem. Remember: People will sup-port what they help to create!

Develop solutions that focus on theroot cause. In the above example, thesolution for missing target deliverydates may be to train and standardizethe process for proper prepping of avehicle, booth maintenance and main-taining a more sanitary environmentin which to paint.

�Step five: Pick a solution and tryit. Implement the solution. Find a wayto measure the problems, too, so thatyou can see if your solution works. Sotest your solution, and if it works,great! That’s the way we’ll do thatfrom now on. If it doesn’t work, great!



At least we found that one didn’twork, so let’s try another!

�Step six: When the problem is

solved, write up the solution as a Stan-dard Operating Procedure (SOP). Hint:Keep it simple! Make sure everyone is

on board with the new process. Man-agement must reinforce and disciplinethe solution until it becomes “the waywe do things here.”

�Step seven: Pick your next prob-lem, and do it all over again.

Summary » There really isn’t a secretto cycle time reduction. Yes, there arelots of things people in collision centersdo to reduce cycle time, but none ofthose are secrets. The way to reducerepair cycle time is to begin to measureit. Then institute a program of contin-uous improvement to reduce cycletime, one problem area at a time. Ohyeah, you never get to stop! BSB

Hank Nunn, AAM, has worn virtuallyevery hat available in the collision repairindustry. From collision shop owner,journey-level technician, seminar facilitator,jobber store owner and regional director,he has done it all. He has been a collisionindustry speaker and consultant since1989. He has facilitated seminars for manyindustry groups and suppliers, frequentlyspeaking at NACE and many other tradeassociation meetings. He has a provenrecord of providing entertaining and informative management training programsdelivered from someone who has really “been there.” Reach him [email protected] or www.hanknunn.com.




By Tom Ferry

There’s a little known tip thatI would like to pass down topainters who might havenever heard about it. It con-

cerns how to isolate adjacent panelsfrom sealer overspray when blendinginto them. I call it the “two step.”

The two step was passed downto me from another painter at theCarcoa franchise I worked at in themid-1980s in Los Angeles, where Iwas painting up to eight cars a day.He had been painting six to eightcars a day for three years at the fran-chise, so needless to say he had thetwo step down pat. When paintingthat many cars, you have to makethe task as easy as possible withminimal movements around the vehicle, and that’s what the two stepallows you to do.

Boy, the maskers were fast, too;one guy had worked there for fiveyears masking cars. It wasn’t accurateby any means, but heck – it wasonly $129 for a complete and only$250 for a complete color change.

The paint was synthetic enamel, soit was very glossy but could onlyhold up to the sun for a couple yearsbefore starting to disintegrate.

The used car dealers were ourbiggest customers back then. I wassurprised they gave us Cadillacs,Porsches and other expensive carsto paint, but the price was right.The booth had another set of doorsyou drove through into the bakebooth, then you opened the entrancedoors and had five more cars sittingthere, masked off and ready to paint.Argh! I don’t miss those days, butall that high volume work gave mea lot of experience.

The Two Step » First, I jambed outthe used doors on the vehicle. I hadto fix some dings and primer andblock them, otherwise they wouldhave already been sealed andbasecoated on the outside and therewould have been no reason to sealthem on the exterior.

Before I masked off the quarterpanel and front fender, I preppedthem to blend and sprayed adhesion

promoter on them and the surround-ing areas. I also had to paint thedoor jambs the day before as thecenter pillar had to be pulled andthe doors fitted a couple times.

Some painters shuffle around likean old rock star on stage when there’sno need to walk back and forth. Thephotos below show how I keep myleft foot planted in the same positionand, by taking just two steps, I increase my reach so I can cover 10feet with each movement back andforth. This two-step method saves alot of energy if you do a lot of paint-ing all day long.

If I hadn’t masked off the primedand blocked doors, the sealer wouldhave traveled to the top of the fenderand you would have had to paint overit and then have a perfect butt matchwith the hood. I sealed the doors,baked the vehicle, then put on colorcoats till I got good coverage before Iremoved the paper from the fenderand quarter. I saw that my match wasvery close, which was good, so I pro-ceeded to do my last four coats, blend-ing a bit further each time.

I like to think that most people inthis industry pass on the tips theyget from others, just like I’m doinghere. My best to all the painters outthere! BSB

Tom Ferry is the head painter atKetchikan Autobody and Glass inKetchikan, Alaska. He can be reachedat [email protected].

TECHNICAL

The Two StepA little known maneuver called the “two step” can helphigh-volume painters save time and energy.


From this position (1), I can take one step left (2) and then one step back to the right, keeping my left foot planted. This allows me to cover10 feet with each movement back and forth. Notice how the hose stays on the outside of my left leg.

21

TECHNICAL

Duplicating what the OE factory did during

assembly isn’t as simple as it seems…because

not all OE-recommendedprocedures duplicate the

factory build process.

By Mitch Becker


Do You Duplicate OE...

Or Not?A

shop has decisions to make every day. One of those decisions iswhen and where to follow manufacturer guidelines on a damagedvehicle while determining a repair plan.

Following all the manufacturer guidelines on that vehicle seems simpleenough – just duplicate what the factory did during assembly, right? Butit’s not as simple as one would hope. To know when to duplicate andwhen not to becomes an issue of knowing what is needed. Not all repairprocedures duplicate the factory build process.

Adding to the problem is that some shops choose not to follow vehiclemanufacturer guidelines. In some cases, shops can’t due to equipmentand/or training issues.

A Question and Answer » When a vehicle comes into a shop and is pre-sented to the technician for the structural and/or body repair, a questionnormally forms in his mind: How am I going to do this? That questionmay have many different answers. The variables sometimes seem limitless.The answers will vary with the way the estimate is written, the trainingand ability of the technician, and the capabilities and resources of theshop. The final result must be a vehicle correctly repaired to meet all

Photo © General Motors

structural and safety requirementsthat were designed into the vehicle.And it has to look perfect.

Everyone can say “just duplicatewhat the factory did during assem-bly.” But the problem may be thatthe build process at the factory maynot be the correct repair procedure.Looking up recommended repairprocedures becomes more impor-tant with the change in designs.

Look It Up » Look into the deci-sion on the estimate. First, all thedamage needs to be addressed.The industry mentality haschanged in the last few years towhere shops now realize that ad-dressing hidden damage as soonas possible is important. We as anindustry have seen the value indoing the disassembly first to seeall the damage, and this has im-proved cycle time dramatically.

What happens next is critical tothe proper repair of the vehicle.

To write an accurate estimate, theproper repair procedure must be

looked up. In the repair industry,we have so many rules and guide-lines we expect estimators to follow.These guidelines involve how we

TECHNICAL » Do You Duplicate?


Shops that have pulled the trigger and invested in Squeeze Type Resistance Spot Welders(STRSW) have found that it’s a worthwhile venture.

write and download information forthe insurance companies.

It doesn’t help that many insurancecompany guidelines are different inhow parts are looked up, used andentered. These duties are time con-suming for the estimator. The practiceof writing the estimate and lettingthe technician look up the procedures

can allow for the cost of repairs notmatching the estimate. I know timeis something we all never seem tohave enough of, especially for esti-mators. The truth is, this processcould be costing money to a shopand posing a liability.

Granted, some repairs, like replac-ing a bumper cover, are straightfor-

ward, and many estimators have ex-perience in knowing what is theright procedure. But what about re-placing a B-pillar reinforcement? Isthat so straightforward? We need torealize that automakers are changingthe designs faster than in the past.A procedure from one year may notapply to the following year’s model.

This is evident when you attendtraining classes and see that theamounts of HSS and UHSS are in-creased every year. The body formatmay be the same, but the structureis changing. A damaged 2007 vehicleand the same 2008 vehicle with sim-ilar damage may have different sec-tioning procedures due to increasedstructural enhancements. Withoutlooking up procedures, how doesan accurate estimate get written?The hidden cost of not looking upthe procedures during estimatingis that now a technician will haveto look them up. When a technicianhas to look up procedures, he’s notworking on vehicles. That alonecosts a shop money. As a whole, atechnician and a shop are producingrevenue when the technician hashis or her hands on the vehiclebeing repaired.

Factory vs. Shop » Most estimat-ing systems are pretty good at put-ting all the pricing and labor intothe repairs for estimate accuracy.In some cases, the repair proceduredoes not duplicate what the factoryused during assembly. Hopefully,these procedures are passed on tothe technician to follow and cor-rectly repair the damage accordingto manufacturer specs.

For aluminum intensive vehicles,we’ve seen rivet bonding beingused in place of welding as a repair.On the new Cadillac STS, we’veseen that the roof needs to be ad-hesively bonded instead of MIGbrazed. These are changes in rec-ommended repair procedures asthe factory can do some proceduresthat the body shop can’t.

Other procedures can be duplicated



in the shops, but it takes training,equipment and dedication – whichmay include considerable expenses.Welding would be a first consideration.

Spot Welding » Does the shophave the ability to duplicate factorywelds? Investing in a squeeze typeresistance spot welder (STRSW) isa big decision. Shops that havepulled the trigger and made that

leap have found that it’s a worth-while venture. Compared to MIGwelding, the time and labor savedmakes a considerable difference. Inmany shops, the difference in pro-duction can be measured immedi-ately. Some welders claim to befactory welders or manufacturer-recommended, besides being ableto duplicate the strength and lookof the weld and the ease of opera-

tion. Spot welders also reduce theHeat Affect Zone (HAZ) that maydamage steels or create corrosionhot spots.

Another feature of STRSW ma-chines is the ability to duplicate cor-rosion protection. The use of weldbonding by many manufacturersgives increased vehicle rigidity andcorrosion protection along withwelds, which reduces many of thecreaks, pops and groans of vehicleswhile driving. To not duplicate thisprocedure can increase the possibilityof a warranty issue on corrosion(costing the shop money) or an un-happy customer due to increasednoise while driving (costing the shopits reputation).

It’s surprising how many shopsdon’t duplicate this process. It takestraining and some time, but thequality of the repair outweighseverything else. Once a techniciangets proficient at weld bonding,the time is negligible.

Some things are difficult at bestto duplicate. Rock chip coatings onsome vehicles continue to be a chal-lenge. Supply companies are strivingto find better ideas.

One innovation that has recentlycome out is a file belt sander thatallows even the strongest steel spotwelds to be removed quickly, easilyand cost effectively. The days ofbuying large quantities of expensivedrill bits may be coming to an end.With this tool, you can grind thewelds from the backside of a salvagepanel and weld bond the panelmuch faster and easier than before.This allows a shop to duplicate aprocedure even with salvage parts.These types of innovations everyday improve a shop’s ability to du-plicate a vehicle manufacturer’sbuild process. But we have a longway to go.

Get on the Same Page » To du-plicate or follow the proceduresfrom the vehicle manufacturer iswhat we do to give the customer asafe and quality repair. Knowing if




we should not duplicate and use a different procedurerecommended by vehicle manufacturers is also whatwe as professionals need to know for the same result.

Whether you use vehicle manufacturer websitesor repair information companies to look up the pro-cedures, make sure estimators and technicians areon the same page. Follow through with techniciansto make sure they understand why. Training as towhy a procedure should be used is readily availablethrough I-CAR and vendors. This saves time andmoney for all but also keeps a shop’s reputation ofthe highest standard.

To not follow procedures or to not duplicatewhen is possible is a business decision that couldcost a technician and shop. In a dream world, wecould do it all. In our world, we must make deci-sions. Follow procedures and duplicate where it’s possible. To make a decision not to do sobecause we don’t think it’s necessary shortchangesour customers. BSB

Mitch Becker is a technical instructor for ABRAAuto Body & Glass. Contact him at (763) 585-6411or [email protected].




In some vehicles, adhesive bonding is now being recommended overMIG brazing.

It’s a Waterborne/Low-VOC WorldA Special Section to BodyShop Business


By Jason Stahl

Adam Rowley admits he hasn’t been able tomake the leap yet from a normal vehicleto an electric Prius. But that doesn’t meanhe’s anti-environment. In fact, he does his

part to save the environment every day when he

goes to work as the fixed operations manager atMercedes-Benz Manhattan, a dealer body shop thatwas one of the first in its area to switch from sol-vent-based paint to waterborne in September 2010.They wanted to use the same paint the automakerswere using in their factories, and being in theMeadowlands (a protected area), they also felt anenvironmental responsibility to make the change.

WATERBORNE

DoingTheir PartThe body shop at Mercedes-

Benz Manhattan looks atusing waterborne paint as

doing their part to help theenvironment – and improve

their employees’ health.


Mercedes-Benz ManhattanLocation: North Bergen, N.J.

Established: 1981

Square Footage: 30,000

Owner: MBUSA

No. of employees: 10 (4 estimators, 1 production manager,

20 body/paint techs, 1 detailer)

Repair Volume/No. of Cars Per Month: 300

Average Repair Cost: $3,400

DRPs: Geico, Allstate, Chubb, State Farm

Estimating System: CCC One

Management System: CCC One/ADP

Spraybooth: 2 GFS, 1 Blowtherm

Lifts: 7 Rotary

Measuring/Dimensioning System: Celette and

Car-O-Liner

Behind the BaysWelding Equipment: Weilander Schill, Pro Spot, Miller

Paint mixing system: PPG

Paint: PPG

Future Equipment Purchases: Just installed 4-bay prep

deck, third booth, Pro Spot welder

“Everyone has to do their bit,”says Rowley. “If everyone does alittle, that makes a big difference.”

One of the differences it hasmade is making his employees feelbetter about their work environ-ment and their personal health.

“Some stuff shops used for years

and years was pretty potent, sothere were lots of masks andbreathing apparatuses,” Rowleysays. “Those obviously don’t goaway, but it’s just much nicer ifyou know your guys are handlinga much safer product.”

Health benefits are one thing,

but if painters aren’t convincedthat changing all that they knowwill result in better quality jobsand the same or better productivity,they most likely will never buyin. Fortunately, Rowley didn’t haveto fight too many of those battles.

“If you have the right guy atthe right place and work withthem, then obviously what can be-come a major issue becomes a mi-nor issue,” he says. “We were luckyin that our two guys are very proac-tive and fairly young and have alot of experience but are not toostuck in their ways and are up totrying something new. If it’s new,they enjoy playing with it to seewhat’s better. Plus, we had reallygood support from our paint man-ufacturer and supplier.”

That is one of the key differencesRowley, who is from England, sawin how Europeans transitioned towaterborne versus Americans.Whereas in Europe the paint man-ufacturer was the only entity pro-viding training support to a shop,in the U.S. a shop is getting supportfrom two entities: the jobber andthe paint manufacturer.

“[In the U.S.] you have a middleguy and you need that partner tobe on the same page as you asmuch as the manufacturer,” Rowleysays. “If you have a good partner-ship with the jobber and manu-facturer, things will come together.”

Rowley says the support hisshop received was “more than ad-equate” due to the “seamless” part-nership between the paintmanufacturer and the jobber, mak-ing the transition to waterbornesimple and easy.

“If you have really good supportand good trainers who your guystrust who work with them anddon’t just give them a spec sheetand a 20-minute lesson, then thetransition is a piece of cake,” saysRowley. “When the trainers comein for a whole week and workalongside your guys and even paint

WATERBORNE » Doing Their Part


a car or two, when they see thatthey’ll lead them halfway and alsothat they can paint as well, that’swhat makes a difference.”

What also makes a difference,

Rowley says, is an employer thatis fully committed and willing todedicate whatever resources ittakes to make the switch.

“Hopefully the employer wouldn’t

make everyone change unless theyhad everything ready,” he says.“If you’re not going to invest in the right equipment and give your employees everything they need, then you will have an uphill battle.”

Speaking of equipment, Rowleysays he did not have to retrofitany of his spraybooths as theywere fairly new and designed forwaterborne.

“If you had old ovens, youlooked at how fast they could getup to temperature and their effi-ciency in creating heat,” he says.“Nowadays, you buy an ovenbased on how fast it cycles air.”

Rowley says his team does use



When customers drive by Mercedes-BenzManhattan, they will now not just think ofprofessionalism but the shop’s green efforts.

a few hand dryers now and againfor additional airflow to odd, hard-to-reach places.

Measuring productivity gains hasbeen a little tricky, admits Rowley,in part because the spraybooths rep-resent the bottleneck in the shop. Heequates it to pouring water through

a funnel: unless you open the spoutup, the water won’t go through anyfaster no matter how big the top ofthe funnel is. With that said, he saysflashoff times are better so the totaltime has decreased. The other com-plicating factor is the current stateof the collision industry.

“The industry at the momentisn’t ‘flat out,’ so it’s one of thosethings where we’re definitely moreefficient per job but we’re not bust-ing out the door with work to beable to accurately measure every-thing,” Rowley says. “It may onlybe five to six minutes per car inthe whole paint process, but thatadds up.”

Rowley believes flash time willimprove even more after they in-stall a nitrogen system that claimsto make paint land essentially dryand promises a transfer rate ofmore than 90 percent.

Would Rowley’s painters go backto solvent-based paints if given thechoice? Rowley asserts that the an-swer is a resounding no. Proof isthat he let them test all the old andnew versions of basecoat, primer,clear, etc. Seven people in the paintdepartment got to vote four to fivetimes each based on the number ofproducts tested. Out of 36 votes, 35were in favor of the new product.

Conclusion » “Basically, dependingon your size, you have to reduceyour VOC emissions by law,” saysRowley. “Plus, you morally shouldbe doing it. You have a moral obli-gation to the area in which you op-erate and you presumably live near.You also have a moral obligation toyour employees to keep things ashealthy as possible. If you have achoice of two products and one ishealthier than the other, why wouldyou not choose it? Whether it’s forhealth reasons, environmental rea-sons or business reasons, it’s theright thing to do.” BSB



“Everyone has to do

their bit. If everyone

does a little, that makes

a big difference.” —Adam Rowley, fixed operations

manager, Mercedes-Benz Manhattan

By Gina Kuzmick

Houston, Texas, is one of the most humidcities in America. With an average relativehumidity of almost 80 percent year-round,the great outdoors feels more like a sauna

than fresh air. One would assume that water-based paint would

be ill suited for this sort of environment, but Brandon

Gary, general manager of Champion’s CollisionCenter, disproves this expectation. His shop wasthe first in Texas to make the switch from solventto waterborne through Sherwin-Williams back in2009, and he hasn’t looked back since.

“It was one of those things where everyone knewit was coming,” said Gary. “I told my staff, ‘This issomething that we’re not going to have a choice in[eventually], so we might as well bite the bulletand be done with it.”

WATERBORNE

Beatingthe Heat

Champion’s CollisionCenter was skeptical that

waterborne would work inhumid Houston, Texas. Butfour years after the switch,they’re ahead of the curve

and running smoothly.


Estimating System: Mitchell, CCC ONE

Management System: Summit

Spraybooth: UniCare

Lifts: Three

Measuring/Dimensioning System: Spanesi

Champion’s Collision CenterLocation: Houston, Texas

Year Established: 1930

Square Footage: 20,000

Owner: Brandon Gary

Repair Volume/No. of Cars Per Month: 265+ cars per month

Average Repair Cost: $1,500

DRPs: Five

No. of employees: 20

Behind the Bays

Welding Equipment: Pro Spot

Paint Mixing System: Sherwin-Williams

Paint: Sherwin-Williams AWX system

Future Equipment Purchases: Mega-rack, 360 frame rack

Like many longtime collision re-pair veterans, Gary’s team of painterswas a little reluctant to the idea ofchange initially. But they took itupon themselves to do their home-work and learn as much about wa-terborne as they could. YouTubewas a primary resource for learning;his painters regularly looked upvideo clips about water-based paint and let the information sinkin. “They really started studying itbefore we even implemented it,” he said.

When switching to waterborne,many shops face the task of pur-chasing new equipment or retro-fitting their booths in order toaccommodate the change. Thiswasn’t the case with Champion’s,as Gary says he didn’t even haveto retrofit the shop’s UniCurespraybooth.

Houston’s high humidity index

isn’t something to be ignored, soGary took the necessary steps tomake the transition process as feasibleand easy as possible. He installedventuri blowers and dryers to speedup the drying process., as well as a gauge to track the humidity in the shop.

Ultimately, it took about three tosix months for the painters to be-come fully acclimated to the paint,but in the end, Gary says paintingand drying time has been about thesame as it was with solvent.“Thesepainters had been spraying solvent-based paint for so long that theyknew all the tricks of the trade,” hesaid. “Water-based is totally differ-ent. You have to go about it a totallydifferent way.”

The “Green” Appeal » The firstand most obvious benefit to goingwaterborne is that it’s an environ-mentally friendly alternative to sol-vent-borne paint. But “going green”doesn’t just make Mother Naturehappy — it also makes businessesmore appealing to work with.

Gary saw the switch as an op-portunity to better market his busi-ness to insurance carriers. Jumpingon that idea, he decided to host aneducational session at his shop forDRPs and other insurance carriersabout the benefits of water-basedpaint. He invited Sherwin-Williamsto come into the shop to lead aclass, which was conducted at thepaintbooths. “We were sprayingbase coat in one booth and sprayingwater-base in the other, so we couldshow them the difference in dryingtime, everything across the board,”said Gary.

After giving hands-on demonstra-tions of waterborne paint, Gary andthe Sherwin-Williams team conducteda roundtable discussion, answeringany questions the insurance carriershad about the paint. “I told Sherwin-Williams to be honest with them andtell them the good and bad, the prosand cons,” said Gary.

It turns out that Gary’s efforts ofpioneering waterborne in Texasrubbed off on the insurance carriers,who eventually began to encourageother shops throughout the state tochoose the greener option.

Colorful Options » Another ben-efit of going waterborne is theplethora of color choices, allowingfor better color matching whenpainting a customer ’s vehicle.“There are a lot more color optionsand opportunities to better matchthe vehicle,” said Gary.

The PROSPECTOR Color Refer-ence System makes it easy forpainters to identify the necessarycolors for vehicles, even when thevehicle’s code is unknown. Theassortment of colors also allowsfor some flexibility with colormatching, according to Gary. “Ba-sically, if you’re painting a Nissan,there might be a Ford color that’sreally close and matches betterthan a Nissan color,” he said. “Theway they’ve arranged their decksgives you every opportunity tomatch the color of the vehicle with-out doing a lot of homework orspray-outs.”

Ahead of the Game » Despite hav-ing to learn a new technique, Cham-pion Collision’s painters likewaterborne just as much or evenmore than the solvent system. “Itdries just as fast,” said Gary. “Thepaint flashes really quick, so youcan actually put tape on the paintand start painting the second colora little quicker than solvent-basedin many circumstances.”

Aside from the benefits of thepaint itself, Gary says that the No.1 plus of converting to waterborneon his own accord was gettingahead of the game. “Go ahead andget it done before you have to, because the learning curve doestake awhile,” he advised. “It’s betterto learn it now than when you’re under pressure.” BSB

WATERBORNE » Beating the Heat



Many collision repair facilities say that theiremployees are initially apprehensive whenswitching from solvent-based paint to waterborne. That was the case with Chuck

Dietch, but validation after the switch has come inthe form of effusive praise from his crew.

“They tell me they would never go back to solvent,”says Dietch, second-generation owner of CenterSquare Motors in Blue Bell, Pa. “In fact, they say thatif they left my shop, they would only go work at an-other shop if it sprayed water.”

Dietch made the switch in September 2011. Notonly were his employees dealing with a change towaterborne but also a change in paint brands, so thechallenges were plenty. But BASF eased those chal-lenges with training and guidance.

“My two main painters went to their three-dayschool,” Dietch says. “Two weeks later, BASF hadpeople at our shop to help us through it.”

Center Square was the first shop in its area to

transition to waterborne. That’s Dietch’s style: to be proactive.

“I read about how many shops in California waitedto switch till near the compliance date, and as aresult the jobbers were overwhelmed and couldn’tsufficiently train the workforce,” says Dietch. “Ididn’t want to fall into that trap.”

Another one of Dietch’s philosophies is to setyourself up for success. Following that strategy, hehad his paint manufacturer visit his shop to evaluatewhat it might need to assist the transition to water-borne. Based on the evaluation, the shop switchedto different airlines and went to a rotary screw com-pressor for the paint shop for more volume. Theyalso had a dryer developed that would serve thewhole paint shop (two downdraft booths and twoheated downdraft prep decks), eliminating the needfor individual units.

“My belief is that if I’m going to do it, I’m going todo it right,” Dietch says. “I believe you should set upthings for success, not failure.”

Humidity is a concern in Center Square’s region.In fact, the shop was dealing with 90 percent relativehumidity already in May, which necessitates usingfans to help dry the basecoat. Still, Dietch doesn’t seeit as a major problem.

“The paint might dry more slowly on humid days,but I don’t hear my guys complaining. They’veadapted well to different processes and proceduresto make things work. Overall, our efficiencies arebetter, and my profit on materials is better, too, so ithas been a win-win.”

WATERBORNE

No Going BackCenter Square Motors’ painters wouldn’tgo back to solvent if given the choice. Andthat makes owner Chuck Dietch confidenthe made the right decision.


Center Square Motors’ paint shop has seen an overall increase inefficiencies after switching to waterborne paint.


“Profit in your Pocket”...That’s what it’s all

about...and where is the biggest bottleneck in theshop? The paint department. And where is thegreatest profit potential? Also in the paint depart-

ment. Painting with nitrogen in place of compressed airwill produce shorter cycle times; a deeper luster in yourclears; less overspray in the booth; longer filter life;cleaner paint work; and here’s the big one...a Guaranteed15% minimum reduction in wet material usage! In fact,many shops spraying using nitrogen are seeing materialreductions upwards of 20% to 30%!!!

The nitrogen (100% moisture free...and that’s verygood news for waterborne users fighting humidityproblems) atomizes far better than straight compressedair. The result is better coverage with less coats. Visualizepaint droplets as BBs (with nitrogen) or golf balls (withcompressed air). There are less voids between the BBsthan the golf balls...therefore better coverage. You knowwhy an HVLP gun gets better transfer of paint to the

vehicle? The answer is better atomization... Painting with nitrogen is like putting your HVLP gun

on steroids... It’s that powerful.

So where do you get the nitrogen from? Well, not ina bottle from your gas supplier...actually it’s free...it’sin the air all around us...you’re breathing it as youread this. You see, an air molecule is made up of 78%nitrogen 21% oxygen, some argon and a few other“trace” gases.

All you need is a nitrogen “Generator” machine

in your shop.

Here’s how it works...Air from your compressoris supplied to the “Nitro 9000” unit and “purified”through our exclusive 5 filter system. It then enters themembrane where the nitrogen is separated from theother gases (a slight “blending” process takes place)and the nitrogen rich “fluid carrier” is sent to thepainter through a special air line...It’s that simple!!!

ProductSpotlight

“Waterborne” Has A New Friend...Nitrogen!


Making such a big change in hiscompany, Dietch was intent on pub-licizing it to the community at large.An advertising agency he workswith distributed a press release, andseveral local newspapers contactedhim, with one actually visiting hisshop and interviewing him. Plus,he has a display in the receptionarea telling customers they’re now

“green.” Brochures arealso placed in cus-tomers’ cars alertingthem to the shop’s de-cision to become envi-ronmentally friendly.

Dietch is also thrilledthat he has a healthier

work environment for his employees.“Even though our mixing room wasventilated, you would still smell thatsolvent smell,” he says. “Now, withwater, that smell is nowhere nearwhere it was.”

Plus, his painters are telling himthat the waterborne product is lesstricky than solvent, particularly con-cerning metallics.

“You have to use different tech-niques, but my guys say it’s easierto blend and fill your metallicsout. With some solvent metalliccolors, you had to really have goodtechnique. But now, for exampleblending silver across a hood, water is much better and reducesthe chance of creating a halo effect or hazing.”

The bottom line, Dietch feels, isthat shops need to adapt to variouschanges in the industry or risk be-coming extinct.

“You can’t do the same old sameold,” says Dietch. “If you’re stuckin that mindset, you’ll be left behind.Things change, and maybe not forthe better sometimes. But you stillneed to look into things and seewhere you need to be and what youneed to do, or you’ll be left on thewayside.” BSB

WATERBORNE » No Going Back


Live plants in the customerreception area add to CenterSquare Motors’ greentheme.


The BodyShop Business Quick Reference Guide is a “Yellow Pages” for companies with an online presence that offer products and services specifically designed for the collision repair industry. The directory is broken into two parts:

1. Products by Category starts below 2. Alphabetical Company Listing, pg. 92

QuickGuideReferenceA/C Equipment & Supplies

Including A/C service equipment, A/C service tools,refrigerant recovery & recycling equipment, leak-detection systems, etc.Auto Body Toolmart www.autobodytoolmart.comAxis Capital, Inc. www.axiscapitalinc.comBabcox Media www.babcox.comCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comGarage Equipment Supply www.geusa.comGates Corporation www.gates.comGrade A Tools www.gradeatools.comIdentifix www.identifix.comInterstate Marketing Corporationwww.imcequipment.comKent Automotive www.kent-automotive.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comNAPA www.napaonline.comRoll Seal, Inc. www.rollseal.netRTI Technologies www.rtitech.comSubaru Of America www.subaru.comThe Collision Equipment Group Inc www.cegroup.com

AdhesivesIncluding related tools, bonding materials, sealers,etc. See “Plastics & Plastic Repair” for adhesivesused on plastic. See “Glass/Windshield Repair &Replacement” for adhesives used on glass.) American Sealants, Inc. www.americansealants.netAuto Body Toolmart www.autobodytoolmart.comAutotron Induction Heating Systemswww.autotronheater.comAuveco Products [Auto Vehicle Parts Co.]www.auveco.comBabcox Media www.babcox.comBMW of North America, Inc. www.bmwusa.comBody Supply & Fastener Co. www.bsfco.comBTB Auto Glass & BodyShop Tools www.btbtools.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comChemSpec USA www.chemspecpaint.comClean Plus cpidivisions.comCrest Industries, Inc. www.crestauto.comDent Magic Tools www.dentmagictools.comDominion Sure Seal Ltd. www.dominionsureseal.comE-Z Mix Products www.ezmix.comEqualizer Industries, Inc. www.equalizer.comEvercoat www.evercoat.comEZ Mix www.ezmix.comHystik Inc. www.hystik.com.International Epoxies & Sealers www.useies.comIntertape Polymer Group www.intertapepolymer.comKent Automotive www.kent-automotive.comLord Corporation www.lord.com/fusorReflex Truck Liners www.langeman.com/Reflex/BSBRightlook.com, Inc. www.rightlook.comRubber-Seal Medallion Refinish Systemwww.medallionrefinish.comRust Stop Canada www.ruststop.caSherwin-Williams Automotive Finishes www.sherwin-automotive.comStandox www.standoxna.comTotal Automotive, Inc. www.totalauto.comTranstar Autobody Technologies www.tat-co.com

Advertising & Marketing ServicesSee “Management & Financial Services” for CSI services.Auto Watch www.autowatch.comAutomotive Computer Solutions, Inc.www.shopprobe.comAxis Capital, Inc. www.axiscapitalinc.comCustomer Research, Inc.www.CustomerResearch.comLone Star Software (Alliance) www.eztraker.comOptima Automotive www.optimaautomotive.comPreFab Ads www.prefabads.comRightlook.com, Inc. www.rightlook.comStandox www.standoxna.comSummit Software and Marketing Solutionswww.summitsoftwaresolutions.comSureCritic www.SureCritic.comVision Group Investments www.bizelaunch.com

Air Supply SystemsAir makeup units, compressors, hoods, masks, hoses,filters, etc.A.J. Dralle, Inc. www.ajdralle.netAFC Finishing Systems www.afc-ca.comAir Filtration Co., Inc. www.afcfilters.comAnest Iwata USA, Inc. www.anestiwata.comAuto Body Toolmart www.autobodytoolmart.comAxis Capital, Inc. www.axiscapitalinc.comBendPak, Inc. www.bendpak.comBlowtherm Spa www.blowtherm-usa.comBody Supply & Fastener Co. www.bsfco.comCalifornia Pulse Inc www.californiapulse.comChampion Pneumatic www.championpneumatic.comCol-Met Auto Direct www.colmetautodirect.comCollision Center Design LLCwww.collisioncenterdesign.comCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comFS-Curtis www.fscurtis.comGarage Equipment Supply www.geusa.comGfG Instrumentation www.gfg-inc.comGrade A Tools www.gradeatools.comHydrovane Compressors www.hydrovaneproducts.comIdentifix www.identifix.comIngersoll-Rand www.ir.comInternational Epoxies & Sealers www.useies.comIsland Clean Air Inc. www.islandcleanair.comKaeser Compressors, Inc. www.kaeser.comKent Automotive www.kent-automotive.comMarathon Spray Booths & Finishing Systemswww.marathonspraybooths.comMartech Services Companywww.breathingsystems.comMattei Compressors www.matteicomp.comMotor Guard Corporation www.motorguard.comNAPA www.napaonline.comPro-Tek Spray Equipmentwww.pro-teksprayequipment.comQuality Finish Services www.qualityfinishservices.comReading Technologies, Inc. www.driair.comSafety Regulation Strategies, Inc.www.safetyregulations.comSATA Spray Equipment www.satausa.comSherwin-Williams Automotive Finishes www.sherwin-automotive.com

SodaBlast Systems www.sbsllc.comSullivan-Palatek www.sullivanpalatek.comThe Collision Equipment Group Inc www.cegroup.comTsunami Compressed Air Solutionswww.tsunami.us.comUniCure Spraybooths www.spraybooths.comViskon-Aire www.viskon-aire.comWalcom USA www.walcom-usa.comWalmec North America www.walmecna.com

Bedliners & BedlinerFranchises/Dealerships

American Sealants, Inc. www.americansealants.netArmorThane www.armorthane.comAuto Body Toolmart wwwautobodytoolmart.comAutotron Induction Heating Systemswww.autotronheater.comAxis Capital, Inc. www.axiscapitalinc.comBody Supply & Fastener Co. www.bsfco.comDiamond Liners, Inc. www.diamondliners.comDominion Sure Seal Ltd. www.dominionsureseal.comEZ Mix www.ezmix.comFabick Protective Coatings www.fabick.comGatorhyde/Chemline, Inc. www.gatorhyde.comInternational Epoxies & Sealers www.useies.comLangeman Mfg. Ltd. www.langeman.comMARS International www.globalmars.netPerma-Coat www.perma-coat.netQwikliner www.qwikliner.comReflex Truck Liners www.langeman.com/Reflex/BSBRust Stop Canada www.ruststop.caScorpion Truck Bed Liners www.scorpioncoatings.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSouthern Polyurethanes, Inc.www.southernpolyurethanes.comSpray-Lining and Coatings www.spray-lining.comTurbo Liner, Inc. www.turboliner.comU.S. Chemical and Plastics www.uschem.comUltimate Linings www.ultimatelinings.comValspar www.valsparrefinish.comVogel Automotive Coatings www.axiscoatings.comVortex Sprayliners, Inc. www.vortexsprayliners.comWireTrim Edge Cutting Tape www.wiretrim.comZolatone Automotive, Industrial & Marinewww.zolatoneaim.com

Body Parts & AccessoriesIncluding OEM & A/M body parts & kits, bumpers,chassis parts, wipers, moldings, fasteners, clips,wheels, replacement lighting/bulbs, hardware, mirrors, remanufactured wheels, etc. Replacementwindshields are listed under “Glass/WindshieldRepair & Replacement.1-800EveryRim - OEM Wheelswww.1-800EveryRim.comAeromotive, Inc. www.aeromotive-inc.comAmerican Honda Motor Co., Inc. www.honda.comAudi www.audi.comAuto Body Toolmart www.autobodytoolmart.comAutomotive Recyclers Association www.a-r-a.orgAuveco Products [Auto Vehicle Parts Co.]www.auveco.comBMW of North America, Inc. www.bmwusa.comBody Supply & Fastener Co. www.bsfco.com

Cowles Products www.cowlesproducts.comDiamond Standard Brand Safety Partswww.diamondstandardparts.comDisco Automotive Hardwarewww.discoautomotive.comEurovac Inc. www.eurovac.comFastening Systems International www.fsirivet.comFey Automotive Products, Inc.www.feyautomotive.comGeneral Motors www.goodwrench.comGordon Auto Body Parts www.gordon.com.twGreenleaf Auto Recyclers www.greenleafauto.comHenry’s Automotive Warehousewww.henrysautomotivewarehouse.comKent Automotive www.kent-automotive.comKeystone Restyling Products Inc.www.keystonerestyling.comKia Motors America www.kia.comLight Up Customs, LLC www.lightupcustoms.comMARS International www.globalmars.netMaxzone Depo Auto Parts Corp. www.maxzone.comMercedes-Benz www.mbusa.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comNAPA www.napaonline.comNissan North America, Inc. www.nissan4parts.comPDQTools.com www.pdqtools.comPeacock Laboratories www.pchrome.comPerfect Fit Group www.perfectfitgroup.comQCSA Auto Auctions www.qcsa.comRealParts.com www.realparts.comReflexxion Automotive Products, LLCwww.reflexxion.comRubber-Seal Medallion Refinish Systemwww.medallionrefinish.comSharpline Converting, Inc. www.prostripe.comSubaru Of America www.subaru.comSuncoast Creations www.suncoastcreations.comTotal Automotive, Inc. www.totalauto.comTYC/Genera Corporation www.genera.comUnited Recyclers Group, LLC www.u-r-g.comVolkswagen of America, Inc. www.vw.comVolvo Cars Of North America LLC www.volvocars.comWestin Automotive Productswww.westinautomotive.comWheel Collision Center www.wheelcollision.com

Car RentalEnterprise Rent A Car www.enterpriseremarketing.comHertz www.hertz.comLancer Insurance Companywww.lancerinsurance.com/autorepair.htmLone Star Software (Alliance) www.eztraker.comThe Collision Equipment Group Inc www.cegroup.com

Clean Air/Shop EnvironmentIncluding air-drying systems; vacuum equipment/vacuum systems; dust-collection, fume-collection &extraction systems; related turbines; desiccant dryers; etc.A.J. Dralle, Inc. www.ajdralle.netAFC Finishing Systems www.afc-ca.comAir Filtration Co., Inc. www.afcfilters.comAirFlow Technology, Inc. www.airflowtechnology.comAndreae Team Inc. www.andreaefilters.comAnest Iwata USA, Inc. www.anestiwata.comAuto Body Toolmart www.autobodytoolmart.comAxis Capital, Inc. www.axiscapitalinc.comB-TEC USA LLC www.btechsystems.comClean Shop www.cleanshopmfg.comCollision Center Design LLCwww.collisioncenterdesign.comCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comDeVilbiss Automotive Refinishingwww.autorefinishdevilbiss.comFilco Inc. - Termomeccanica North Americawww.filcoinc.comFS-Curtis www.fscurtis.comGarage Equipment Supply www.geusa.comHutchins Manufacturing Companywww.hutchinsmfg.comHydrovane Compressors www.hydrovaneproducts.comIngersoll-Rand www.ir.comIsland Clean Air Inc. www.islandcleanair.comKaeser Compressors, Inc. www.kaeser.comKarajen Corp./BoothBox www.karajencorp.comLa-Man Corporation www.laman.com

Marathon Spray Booths & Finishing Systemswww.marathonspraybooths.comMartech Services Companywww.breathingsystems.comMetalray www.metalray.comMicroflex Corporation www.microflex.comMotor Guard Corporation www.motorguard.comMytee Products, Inc. www.mytee.comNAPA www.napaonline.comNilfisk-Alto www.nilfiskcfm.comNorthern Air Corporation www.pollutionfighter.comPro Tools & Equipment, Inc. www.protools.wsPro-Tek Spray Equipment www.pro-teksprayequipment.comQuality Finish Services www.qualityfinishservices.comReading Technologies, Inc. www.driair.comRoll Seal, Inc. www.rollseal.netRoTOOL www.rotoolvacuumsystems.comS&H Industries www.shindustries.comSATA Spray Equipment www.satausa.comSherwin-Williams Automotive Finishes www.sherwin-automotive.comShop-Pro Equipment www.shop-pro.comSodaBlast Systems www.sbsllc.comSpray-Tech www.spraytech.comThe Collision Equipment Group Inc www.cegroup.comU.S. Body Products www.usbodyproducts.comUniRam Corporation www.uniram.comViskon-Aire www.viskon-aire.comWalcom USA www.walcom-usa.comWalmec North America www.walmecna.com

Cleaning & RecoveryIncluding waste recyclers, hazardous-waste disposalservices, solvent-recovery/recycling systems, solvent recycling services, compactors/crushers,parts washers, etc.Andreae Team Inc. www.andreaefilters.comAuto Body Toolmart www.autobodytoolmart.comAxis Capital, Inc. www.axiscapitalinc.comBecca Inc. www.beccainc.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comCol-Met Auto Direct www.colmetautodirect.comCollision Center Design LLCwww.collisioncenterdesign.comCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comDominion Sure Seal Ltd. www.dominionsureseal.comGarage Equipment Supply www.geusa.comGrade A Tools www.gradeatools.comHedson Technologies www.hedsonna.comHerkules Equipment Corp. www.herkules.usMetalray www.metalray.comMicroflex Corporation www.microflex.comNexGen Enviro Systems, Inc. www.nexgenenviro.comNilfisk-Alto www.nilfiskcfm.comOmega Recycling Technologies www.omega-systems.caPersyst Enterprises Inc. www.solvent-recycler.comPro-Tek Spray Equipment www.pro-teksprayequipment.comPSR, Inc. www.psr-recycling.comQuality Finish Services www.qualityfinishservices.comRBL Products, Inc. www.rblproducts.comRust Stop Canada www.ruststop.caSATA Spray Equipment www.satausa.comSherwin-Williams Automotive Finishes www.sherwin-automotive.comSolvent Kleene, Inc. www.solventkleene.comUniCure Spraybooths www.spraybooths.comUniRam Corporation www.uniram.comWizards Products www.wizardsproducts.com

Cleanup ProductsIncluding wipes, towels, washroom supplies, andhand-care products.AirFlow Technology, Inc. www.airflowtechnology.comAuto Body Toolmart www.autobodytoolmart.comBody Supply & Fastener Co. www.bsfco.comCarborundum www.carborundumabrasives.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comClean Plus www.cpidivisions.comDatco International, Inc. www.datco.comDominion Sure Seal Ltd. www.dominionsureseal.comE-Z Mix Products www.ezmix.comEppco Enterprises, Inc. www.eppco.net

EZ Mix www.ezmix.comFarecla Inc. www.fareclainc.comFranmar Chemical, Inc. www.franmar.comHi-Tech Industries www.hi-techindustries.comInternational Epoxies & Sealers www.useies.comKent Automotive www.kent-automotive.comKlean-Strip Automotive www.kleanstripauto.comMercantile Development, Inc. [MDI]www.mdiwipers.comMerfin Systems, Inc. www.merfin.comMicroflex Corporation www.microflex.comNAPA www.napaonline.comRightlook.com, Inc. www.rightlook.comRust Stop Canada www.ruststop.caS.M. Arnold, Inc. www.smarnoldinc.comSherwin-Williams Automotive Finishes www.sherwin-automotive.comSpies Hecker www.spiesheckerusa.comSprayway, Inc. www.spraywayinc.comTrimaco, LLC www.trimaco.comU.S. Chemical and Plastics www.uschem.com

ClothingIncluding knee pads, T-shirts, uniforms, etc. For safety-related clothing, see “Spraybooths, Prep Stations & Related Equipment” and “Welding Equipment & Products.”Automotive International, Inc.http://www.valugard.net/Auveco Products [Auto Vehicle Parts Co.]www.auveco.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comCintas Corp. www.cintas.comCollision Services www.collisionservices.comE-Z Mix Products www.ezmix.comEMM America, Inc. www.emmamerica.comEZ Mix www.ezmix.comFBS Distribution Co., Inc. www.fbs-online.comG.L. Enterprises www.glenterprises.bizInternational Epoxies & Sealers www.useies.comMattei Compressors www.matteicomp.comRightlook.com, Inc. www.rightlook.comS&H Industries www.shindustries.comSATA Spray Equipment www.satausa.comSherwin-Williams Automotive Finishes www.sherwin-automotive.comShoot Suit Inc. www.shootsuit.comStandox www.standoxna.com

Compressed Air SystemsAir compressors, air hoses and accessories, air regu-lators, filters and compressed air treatment systems.A.J. Dralle, Inc. www.ajdralle.netAnest Iwata USA, Inc. www.anestiwata.comAtlas Copco Compressors Inc. www.atlascopco.comAuto Body Toolmart www.autobodytoolmart.comAxis Capital, Inc. www.axiscapitalinc.comBendPak, Inc. www.bendpak.comBoge America, Inc. www.boge.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comChampion Pneumatic www.championpneumatic.comCol-Met Auto Direct www.colmetautodirect.comCollision Center Design LLCwww.collisioncenterdesign.comCollision Equipment Group, Inc. www.cegroup.comFilco Inc. - Termomeccanica North Americawww.filcoinc.comFS-Curtis www.fscurtis.comGarage Equipment Supply www.geusa.comGfG Instrumentation www.gfg-inc.comHydrovane Compressors www.hydrovaneproducts.comIngersoll-Rand www.ir.comKaeser Compressors, Inc. www.kaeser.comLa-Man Corporation www.laman.comMarathon Spray Booths & Finishing Systemswww.marathonspraybooths.comMartech Services Companywww.breathingsystems.comMattei Compressors www.matteicomp.comMotor Guard Corporation www.motorguard.comMytee Products, Inc. www.mytee.comNAPA www.napaonline.comPowder-X Coating Systems www.powderx.comPro-Tek Spray Equipmentwww.pro-teksprayequipment.comQuality Finish Services www.qualityfinishservices.com


PR

OD

UC

TS B

Y C

ATE

GO

RY


The popularity of hybrids and the growing useof technology and sophisticated materials invehicle manufacturing have made the repairprocess more complex and specialized. New

and updated repair procedures are published regularlyto account for manufacturing advancements, yet keep-ing up with these changes can feel like a full time job.

When looking up a repair procedure today, repairersare on virtual scavenger hunt, pulling bits of repairdata from multiple, unconnected systems, databasesand manuals. This is time-consuming and can lead torekeying errors and errors in pulling the wrong infor-mation needed for a specific repair. These errors arecostly – to the bottom line, to the shop’s reputationand to a relationship with a DRP partner.

CCC ONE™ Repair Methods – Repair DataWhere You Need

CCC is able to offer CCC ONE™ Repair Methods,a fully integrated automotive shop software solutionthat embeds repair procedures data from major OEMsinto its CCC ONE™ Estimating. Now, all of the pro-cedure information you need is available when theestimate is being written and when the repair isbeing done.

By offering visual cues and prompts, repairers andtechnicians are alerted when OEM information isavailable or needed for a job. And CCC ONE RepairMethods helps guide repairers in the use of OEM

data, when and where it’s required. Compliance withDRP partner and regulatory guidelines for repairersis a snap.

CCC ONE Repair Methods offers: ● Automated indicators tell a repairer when OEM

data is available and the type of data it is.● Bookmarking features allow repairers to flag

relevant data for future reference and for futureusers so technicians are automatically promptedto review data when they clock into a job.

● As part of the CCC ONE® hosted model, data isupdated online, keeping information current andready to use without the need for manual CDand DVD updates.

● Information and procedure details are availableto solve any repair.

To learn more about CCC ONE Repair Methods andto start your free 30-day trial, please contact your account manager or visit:

www.ccc-one.com/repairmethods

ProductSpotlight

Repair Procedure Data From Major OEMs Is Just A Few Mouse Clicks Away


CCC ONE™ Repair Methods Integrates Repair Procedures with Estimating

Quincy Compressor www.quincycompressor.comR.S. Finishing Systems Inc. www.rsfinishing.comReading Technologies, Inc. www.driair.comRightlook.com, Inc. www.rightlook.comRotary Lift www.rotarylift.comS&G Tool Aid Corp. www.toolaid.comS&H Industries www.shindustries.comSATA Spray Equipment www.satausa.comSherwin-Williams Automotive Finishes www.sherwin-automotive.comSodaBlast Systems www.sbsllc.comSullivan-Palatek www.sullivanpalatek.comThe Collision Equipment Group Inc www.cegroup.comTotal Automotive, Inc. www.totalauto.comToyota Motor Sales U.S.A.www.toyotapartsandservice.comTrade Associates Inc. www.dura-block.comTsunami Compressed Air Solutionswww.tsunami.us.comUniCure Spraybooths www.spraybooths.comViskon-Aire www.viskon-aire.comWalcom USA www.walcom-usa.comWalmec North America www.walmecna.com

Computerized Office & Information Systems

Computerized estimating systems, management sys-tems, paint & materials invoicing, computerized for-mula retrieval, digital imaging, technical service infor-mation systems, computer hardware/software, etc.Airbag Solutions www.airbagsolutions.comALLDATA LLC www.alldata.comAudaExplore www.audatex.usAuto Watch www.autowatch.comAutomotive Computer Solutions, Inc.www.shopprobe.comAuveco Products [Auto Vehicle Parts Co.]www.auveco.comAxis Capital, Inc. www.axiscapitalinc.comCCC Information Services, Inc. www.cccis.comCorrect Collect LLC www.correctcollect.com

Crash-writeR [Applied Computer Resources]www.crash-writer.com/bsbwebCSi Complete www.csicomplete.comGrade A Tools www.gradeatools.comIdentifix www.identifix.comLone Star Software (Alliance) www.eztraker.comMatrix System Automotive Finisheswww.matrixsystem.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comMettler-Toledo www.mt.comMitchell International www.mitchell.comNorgate Tech. Inc. www.abwtracker.comPMCLogic www.pmclogic.comPPG Automotive Refinish www.ppgrefinish.comSartorius Corporation www.sartorius.usSpies Hecker www.spiesheckerusa.comStandox www.standoxna.comSummit Software and Marketing Solutionswww.summitsoftwaresolutions.comUnited Recyclers Group, LLC www.u-r-g.comWeb-Est www.web-est.comX-Pert Paint Mixing Systems www.x-pertinc.com

ConsolidatorsOrganizations interested in acquiring shops.ABRA Auto Body & Glass www.abraauto.comCaliber Collision Centers www.calibercollision.comMaaco Franchising, Inc. www.maacofranchise.comSterling Auto Body www.sterlingautobody.comThe Boyd Group Inc. www.boydgroup.comVeriFacts Automotive www.verifactsauto.com

Detail EquipmentEquipment & tools specifically designed for detailwork: waxers, polishers, buffing pads, polishingcloths, etc.Allbrite Car Care Products Inc. www.allbriteusa.comAuto Body Toolmart www.autobodytoolmart.comAutomotive International, Inc. www.valugard.net

Axis Capital, Inc. www.axiscapitalinc.comBody Supply & Fastener Co. www.bsfco.comBuff and Shine Mfg. www.buffandshine.comCarborundum www.carborundumabrasives.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comChemicar USA www.chemicar.comCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comDent Fix Equipment www.dentfix.comDetro Mfg. Inc. www.detromfg.comDynabrade, Inc. www.dynabrade.comE-Z Mix Products www.ezmix.comEagle Abrasives, Inc. www.EagleAbrasives.comFandeli International www.fandeli.comFarecla Inc. www.fareclainc.comFilmTech Automotive, LLC www.filmtechauto.comFlitz International www.flitz.comGlasWeld www.glasweld.comHi-Tech Industries www.hi-techindustries.comIsland Clean Air Inc. www.islandcleanair.comKent Automotive www.kent-automotive.comKeysco Tools www.shindustries.comLake Country Mfg. Inc. www.lakecountrymfg.comMeguiar’s, Inc. www.meguiars.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comMotor Guard Corporation www.motorguard.comMytee Products, Inc. www.mytee.comNRD, LLC www.theneutralizerac.comPDQTools.com www.pdqtools.comPrecision Valve www.prevalspraygun.comPro-Tek Spray Equipmentwww.pro-teksprayequipment.comRightlook.com, Inc. www.rightlook.comS.M. Arnold, Inc. www.smarnoldinc.comS&H Industries www.shindustries.comSherwin-Williams Automotive Finishes www.sherwin-automotive.comStyle-Line Corp. Intl. www.soft-sanders.comSunex Tools www.sunextools.comSymtech Corporation www.symtechcorp.netThe Collision Equipment Group Inc www.cegroup.comTranstar Autobody Technologies www.tat-co.comTrimaco, LLC www.trimaco.comVortex Sprayliners, Inc. www.vortexsprayliners.comWizards Products www.wizardsproducts.com

Detail Products & CleanersProducts specifically designed for detailing, cleaning& paint repair: metal & plastics conditioners, protec-tive coatings, waxes, cleaners, polishes, enginedegreasers & cleaners, interior & exterior shampoos,wax & grease removers, compounds, stone-chiprepair products, etc.Allbrite Car Care Products Inc. www.allbriteusa.comAmerican Sealants, Inc. www.americansealants.netArmor Auto LLC www.armorcoatusa.comAuto Body Toolmart www.autobodytoolmart.comAutotron Induction Heating Systemswww.autotronheater.comBMW of North America, Inc. www.bmwusa.comBody Supply & Fastener Co. www.bsfco.comBuff and Shine Mfg. www.buffandshine.comCar Brite www.carbrite.comChemicar USA www.chemicar.comChemSpec USA www.chemspecpaint.comCrystal-Glo Mfg. Corp. www.crystal-glo.comCumberland Products, Inc.www.cumberlandproductsinc.comDent Fix Equipment www.dentfix.comDetro Mfg. Inc. www.detromfg.comDominion Sure Seal Ltd. www.dominionsureseal.comE-Z Mix Products www.ezmix.comEagle Abrasives, Inc. www.EagleAbrasives.comEMM America, Inc. www.emmamerica.comEvercoat www.evercoat.comEZ Mix www.ezmix.comFarecla Inc. www.fareclainc.comFilmTech Automotive, LLC www.filmtechauto.comFlitz International www.flitz.comGlasWeld www.glasweld.comHi-Tech Industries www.hi-techindustries.comInternational Epoxies & Sealers www.useies.comKardol Quality Products www.kardol.comKent Automotive www.kent-automotive.comKlean-Strip Automotive www.kleanstripauto.comLake Country Mfg. Inc. www.lakecountrymfg.comLogicar Inc. www.automotiveartpaints.com


PR

OD

UC

TS B

Y C

ATE

GO

RY


Lord Corporation www.lord.com/fusorMaaco Franchising, Inc. www.maacofranchise.comMARS International www.globalmars.netMatrix System Automotive Finisheswww.matrixsystem.comMeguiar’s, Inc. www.meguiars.comMenzerna USA www.menzernausa.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comMetalray www.metalray.comMytee Products, Inc. www.mytee.comNAPA www.napaonline.comNoxudol www.noxudol.comNRD, LLC www.theneutralizerac.comPDQTools.com www.pdqtools.comPPG Automotive Refinish www.ppgrefinish.comPrecision Valve www.prevalspraygun.comPresta Products www.prestaproducts.comPro Tech Polymer Products, Ltd. www.prestopro.comRapid Tac Inc. www.rapidtac.comRightlook.com, Inc. www.rightlook.comRubber-Seal Medallion Refinish Systemwww.medallionrefinish.comRust Stop Canada www.ruststop.caS.M. Arnold, Inc. www.smarnoldinc.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSILVER SAILS AUTOMOTIVEwww.silversails-paints.comSodaBlast Systems www.sbsllc.comSolvent Kleene, Inc. www.solventkleene.comSprayway, Inc. www.spraywayinc.comStandox www.standoxna.comSTARCKE Abrasives USA, Inc. www.starckeusa.comStyle-Line Corp. Intl. www.soft-sanders.comSubaru Of America www.subaru.comTrade Associates Inc. www.dura-block.comVortex Sprayliners, Inc.www.vortexsprayliners.comWizards Productswww.wizardsproducts.com

Dimension/MeasuringIncluding related tools & equipment, vehicle dimension books, etc.Auto Body Toolmart www.autobodytoolmart.comAutorobot Finland Oy www.autorobot.comBuske LLC www.buskellc.comCar Bench North America www.carbenchna.comCar-O-Liner Company www.car-o-liner.comCebotech, Inc. www.cebotechusa.comCelette Inc. www.celette2013.comChief Automotive www.chiefautomotive.comCJJ Inc. www.staraliner.comCol-Met Auto Direct www.colmetautodirect.comCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comData Welder Inc. www.datawelder.comDent Fix Equipment www.dentfix.comEZ Mix www.ezmix.comFilco Inc. - Termomeccanica North Americawww.filcoinc.comGrade A Tools www.gradeatools.comKiller Tools & Equipment Corp. www.killertools.comKings Products Inc. www.bodypull.comMetal Works 360 Inc. www.metalworks360.comMettler-Toledo www.mt.comMitchell International www.mitchell.comMotor Guard Corporation www.motorguard.comNAPA www.napaonline.comPull-It Corporation/Mo-Clamp www.moclamp.comR.S. Finishing Systems Inc. www.rsfinishing.comThe Collision Equipment Group Inc www.cegroup.comWeb-Est www.web-est.comWedge Clamp Systems www.wedgeclamp.com

Drying & Curing Lights/SystemsIncluding infrared, UV curing, ceramic heating systems, radiant heating, convection & curing booths, ovens, etc.Accudraft www.accudraftpaintbooths.comAdvanced Radiant Systems, Inc.www.ambi-radusa.com

AFC Finishing Systems www.afc-ca.comAMH Canada Ltd. www.amh.caAnest Iwata USA, Inc. www.anestiwata.comAuto Body Toolmart www.autobodytoolmart.comAutotron Induction Heating Systemswww.autotronheater.comAxis Capital, Inc. www.axiscapitalinc.comBlowtherm Spa www.blowtherm-usa.comCalifornia Pulse Inc www.californiapulse.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comChemicar USA www.chemicar.comCol-Met Spray Booths www.colmetsb.comCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comFilco Inc. - Termomeccanica North Americawww.filcoinc.comFillon Technologies www.fillontech.comGarage Equipment Supply www.geusa.comGlasWeld www.glasweld.comGrade A Tools www.gradeatools.comH & S Autoshot www.hsautoshot.comHedson Technologies www.hedsonna.comInduction Innovations, Inc. www.theinductor.comInfratech www.infratech-usa.comKarajen Corp./BoothBox www.karajencorp.comMarathon Spray Booths & Finishing Systemswww.marathonspraybooths.comMetal Works 360 Inc. www.metalworks360.comNAPA www.napaonline.comNova Verta www.novavertausa.comPowder-X Coating Systems www.powderx.comPro Tools & Equipment, Inc. www.protools.wsPro-Tek Spray Equipment www.pro-teksprayequipment.comQuality Finish Services www.qualityfinishservices.comR.S. Finishing Systems Inc. www.rsfinishing.comRoberts-Gordon www.rg-inc.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSpray-Tech www.spraytech.comStandard Infrared Inc. www.standardir.comStandox www.standoxna.comSun-Spot Products International Inc. www.sun-spot.usThe Collision Equipment Group Inc www.cegroup.comTranstar Autobody Technologies www.tat-co.com

Frame Straightening & AlignmentIncluding anchoring equipment, clamps, chains, alignment aids, related tools & equipment.Auto Body Toolmart www.autobodytoolmart.comAutorobot Finland Oy www.autorobot.comAxis Capital, Inc. www.axiscapitalinc.comBee Line Company www.beeline-co.comBlackJack Frame Machines www.blackjackframe.comBuske LLC www.buskellc.comCar Bench North America www.carbenchna.comCar-O-Liner Company www.car-o-liner.comCebotech, Inc. www.cebotechusa.comCelette Inc. www.celette2013.comChief Automotive www.chiefautomotive.comCJJ Inc. www.staraliner.comCLS, Inc. www.clsincorporated.comCol-Met Auto Direct www.colmetautodirect.comCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comData Welder Inc. www.datawelder.comDent Fix Equipment www.dentfix.comDiamond Liners, Inc. www.diamondliners.comFI.TIM www.fitim.comFilco Inc. - Termomeccanica North Americawww.filcoinc.comGarage Equipment Supply www.geusa.comGrade A Tools www.gradeatools.comHi-Tac Clamp www.hi-tacclamp.comInterstate Marketing Corporationwww.imcequipment.comJosam Products, Inc. www.josamusa.comKeysco Tools www.shindustries.comKiller Tools & Equipment Corp. www.killertools.comKings Products Inc. www.bodypull.comMAXIMA www.maximaauto.comMetal Works 360 Inc. www.metalworks360.comNAPA www.napaonline.comPorter-Ferguson www.porter-ferguson.comPull-It Corporation/Mo-Clamp www.moclamp.comR.S. Finishing Systems Inc. www.rsfinishing.comRotary Lift www.rotarylift.com


PR

OD

UC

TS B

Y C

ATE

GO

RY


S&H Industries www.shindustries.comThe Collision Equipment Group Inc www.cegroup.comTru-Line Laser Alignment www.tru-line.netVeriFacts Automotive www.verifactsauto.comWedge Clamp Systems www.wedgeclamp.comWivco Design www.wivco.com

Franchises & NetworksThis does NOT include bedliner dealerships/franchises. See “Bedliners” for bedliner opportunities.See “Paintless Dent Repair” for PDR opportunities.1-800-Radiator www.1800radiator.comABRA Auto Body & Glass www.abraauto.comAssured Performance Networkwww.assuredperformance.netAutoBody-Review.com www.AutoBody-Review.comAxis Capital, Inc. www.axiscapitalinc.comCARSTAR www.carstar.comDent Doctor www.dentdoctor.comDent Fix Equipment www.dentfix.comDupli Color www.duplicolor.comEnterprise Rent A Car www.enterpriseremarketing.comFix Auto www.fixauto.comKwicksilver Systems www.kwicksilverusa.comLight Up Customs, LLC www.lightupcustoms.comLone Star Software (Alliance) www.eztraker.comMaaco Franchising, Inc. www.maacofranchise.comPeacock Laboratories www.pchrome.comSCA Franchising Company www.sca-appraisal.comSensible Car Rental www.sensiblecarrental.comSILVER SAILS AUTOMOTIVEwww.silversails-paints.comThe National Automotive Service Task Forcewww.nastf.orgVeriFacts Automotive www.verifactsauto.comVision Group Investments www.bizelaunch.comVortex Sprayliners, Inc. www.vortexsprayliners.com

Glass/Windshield Repair & ReplacementIncluding adhesives used on glass, replacementwindshields, glass & windshield installation equip-ment & tools, etc.American Sealants, Inc. www.americansealants.netAuto Body Toolmart www.autobodytoolmart.comAutotron Induction Heating Systemswww.autotronheater.comBMW of North America, Inc. www.bmwusa.comBody Supply & Fastener Co. www.bsfco.comBTB Auto Glass & BodyShop Tools www.btbtools.comClean Plus www.cpidivisions.comCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comCowles Products www.cowlesproducts.comDent Wizard www.dentwizard.comDominion Sure Seal Ltd. www.dominionsureseal.comEqualizer Industries, Inc. www.equalizer.comExtractor www.extractortools.comGeneral Motors www.goodwrench.comGlass Medic www.glassmedic.comHaldon Company www.crashwrap.comInduction Innovations, Inc. www.theinductor.comInternational Epoxies & Sealers www.useies.comKent Automotive www.kent-automotive.comKeysco Tools www.shindustries.comKiller Tools & Equipment Corp. www.killertools.comMarkingPenDepot www.markingpendepot.comMARS International www.globalmars.netMitchell International www.mitchell.comPro-Tek Spray Equipment www.pro-teksprayequipment.comRightlook.com, Inc. www.rightlook.comRubber-Seal Medallion Refinish Systemwww.medallionrefinish.comRust Stop Canada www.ruststop.caS&H Industries www.shindustries.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSunex Tools www.sunextools.comThe Collision Equipment Group Inc www.cegroup.comTranstar Autobody Technologies www.tat-co.com

Hand ToolsIncluding rivet tools, dent pullers, etc. See “Storage”for toolboxes, stands, etc. See “Paintless Dent RepairEquipment, Service & Training” for PDR tools. See“Plastics & Plastic Repair” for plastic-repair tools.American Innovative Manufacturing www.ai-mfg.comAuto Body Toolmart www.autobodytoolmart.com

Autorobot Finland Oy www.autorobot.comAutotron Induction Heating Systemswww.autotronheater.comAuveco Products [Auto Vehicle Parts Co.]www.auveco.comBlair Equipment Co. www.blairequipment.comBTB Auto Glass & BodyShop Tools www.btbtools.comBuske LLC www.buskellc.comCatalyst Industries, Inc. www.finalsand.comCebotech, Inc. www.cebotechusa.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comClean Plus www.cpidivisions.comCOLLISION AUTOMOTIVE REPAIR SVC INCwww.cars.coopCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comDar-A-Con Industries www.dar-a-con.comData Welder Inc. www.datawelder.comDent Fix Equipment www.dentfix.comDent Magic Tools www.dentmagictools.comDetro Mfg. Inc. www.detromfg.comDominion Sure Seal Ltd. www.dominionsureseal.comE-Z Mix Products www.ezmix.comEMM America, Inc. www.emmamerica.comEqualizer Industries, Inc. www.equalizer.comExtractor www.extractortools.comEZ Mix www.ezmix.comFastening Systems International www.fsirivet.comFilmTech Automotive, LLC www.filmtechauto.comFlitz International www.flitz.comG.L. Enterprises www.glenterprises.bizGarage Equipment Supply www.geusa.comGates Corporation www.gates.comGEDORE Tools USA www.gedoretools.comGlasWeld www.glasweld.comGrade A Tools www.gradeatools.comH & S Autoshot www.hsautoshot.comHi-Tac Clamp www.hi-tacclamp.comHutchins Manufacturing Companywww.hutchinsmfg.comIngersoll-Rand www.ir.comInventure, Inc. www.inventureinc.comKent Automotive www.kent-automotive.comKeysco Tools www.shindustries.comKiller Tools & Equipment Corp. www.killertools.comMartin Tool & Forge www.martintools.netMorgan Manufacturing, Inc. www.morganmfg.comMotor Guard Corporation www.motorguard.comNAPA www.napaonline.comNilfisk-Alto www.nilfiskcfm.comPDQTools.com www.pdqtools.comPrecision Valve www.prevalspraygun.comPro Spot International, Inc. www.prospot.comPro-Tek Spray Equipment www.pro-teksprayequipment.comR.S. Finishing Systems Inc. www.rsfinishing.comR&H Products www.rh-products.comRightlook.com, Inc. www.rightlook.comS&G Tool Aid Corp. www.toolaid.comS&H Industries www.shindustries.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comShoot Suit Inc. www.shootsuit.comSteck Manufacturing www.steckmfg.comStyle-Line Corp. Intl. www.soft-sanders.comSunex Tools www.sunextools.comThe Collision Equipment Group Inc www.cegroup.comTime Shaver Tools www.timeshavertools.comTite-Spot Welders, Inc. www.titespot.comTrade Associates Inc. www.dura-block.comTru-Line Laser Alignment www.tru-line.netVortex Sprayliners, Inc. www.vortexsprayliners.comWivco Design www.wivco.com

Information, Training & CertificationIncluding apprenticeship/mentoring programs, generic technical training, management training,product-specific technical training, shop safety training, etc.Airbag Solutions www.airbagsolutions.comAutomotive Computer Solutions www.shopprobe.comAutomotive Management Institute [AMI]www.amionline.orgAutomotive Service Excellence [ASE] www.ase.comAutomotive Video Inc. www.auto-video.comCar Bench North America www.carbenchna.comCar-O-Liner Company www.car-o-liner.com

www.bodyshopbusiness.com 81Circle 81 for Reader Service

PR

OD

UC

TS B

Y C

ATE

GO

RY

CARFAX Inc. www.carfax.comCelette Inc. www.celette2013.comChemSpec USA www.chemspecpaint.comChief Automotive www.chiefautomotive.comCol-Met Auto Direct www.colmetautodirect.comCoordinating Committee for Automotive Repairwww.sp2.orgData Welder Inc. www.datawelder.comEvercoat www.evercoat.comGatorhyde/Chemline, Inc. www.gatorhyde.comGlasWeld www.glasweld.comHyundai Motor America www.oem1stop.comI-CAR www.i-car.comInternational Epoxies & Sealers www.useies.comJosam Products, Inc. www.josamusa.comKent Automotive www.kent-automotive.comMARS International www.globalmars.netMasters School Of Autobody Managementwww.masters-school.comMatrix System Automotive Finisheswww.matrixsystem.comMeguiar’s, Inc. www.meguiars.comMercedes-Benz www.mbusa.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comNAPA www.napaonline.comPDQTools.com www.pdqtools.comPowder-X Coating Systems www.powderx.comPPG Automotive Refinish www.ppgrefinish.comPro-Spray Automotive Finisheswww.prosprayfinishes.comRDF Enterprises LLC www.vstatus.bizRightlook.com, Inc. www.rightlook.comRTI Technologies www.rtitech.comSafety Regulation Strategies, Inc.www.safetyregulations.comSATA Spray Equipment www.satausa.comSEMA Show www.semashow.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSpies Hecker www.spiesheckerusa.comStandox www.standoxna.comSummit Software and Marketing Solutionswww.summitsoftwaresolutions.comThe National Automotive Service Task Forcewww.nastf.orgTite-Spot Welders, Inc. www.titespot.comU.S. Chemical and Plastics www.uschem.comVale Training Solutionswww.valetrainingsolutions.comVeriFacts Automotive www.verifactsauto.com

Internet & Web-Enabled ServicesIncluding online parts procurement, e-commerce-related activities & services, online claims manage-ment & systems, website development, employmentsites, online discussion boards, etc.

Airbag Solutions www.airbagsolutions.comALLDATA LLC www.alldata.comAudaExplore www.audatex.usAuto Watch www.autowatch.comAutoBody-Review.com www.AutoBody-Review.comAutomotive Computer Solutions, Inc.www.shopprobe.comAutomotive International, Inc.http://www.valugard.net/Axis Capital, Inc. www.axiscapitalinc.comBMW of North America, Inc. www.bmwusa.comBoothFilterStore.com LLC www.boothfilterstore.comCar-Part.Com www.car-part.comCARFAX Inc. www.carfax.comChief Automotive www.chiefautomotive.comComputerLogic, Inc. www.computerlogic.comComSearch www.com-search.comCorrect Collect LLC www.correctcollect.comCrash-writeR [Applied Computer Resources]www.crash-writer.com/bsbwebCSi Complete www.csicomplete.comCustomer Research, Inc.www.CustomerResearch.comE-Z Mix Products www.ezmix.comIdentifix www.identifix.comInsurance Auto Auctions www.iaai.comLDPI Lighting www.ldpi-inc.comLone Star Software (Alliance) www.eztraker.comMatrix System Automotive Finisheswww.matrixsystem.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comMitchell International www.mitchell.comNorgate Tech. Inc. www.abwtracker.comOEConnection www.oeconnection.com/CollisionLinkOptima Automotive www.optimaautomotive.comQCSA Auto Auctions www.qcsa.comRDF Enterprises LLC www.vstatus.bizRealParts.com www.realparts.comRightlook.com, Inc. www.rightlook.comSafety Regulation Strategies, Inc.www.safetyregulations.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSpectra Premium Industrieswww.spectrapremium.comSpies Hecker www.spiesheckerusa.comStandox www.standoxna.comStolen & Recovered www.stolenandrecovered.comSummit Software and Marketing Solutionswww.summitsoftwaresolutions.comSureCritic www.surecritic.comTite-Spot Welders, Inc. www.titespot.comToyota Motor Sales U.S.A.www.toyotapartsandservice.comUnited Recyclers Group, LLC www.u-r-g.comVision Group Investments www.bizelaunch.comWeb-Est www.web-est.com

Lifts & JacksIncluding all types of lifts, jacks, jack stands andrelated equipment.Auto Body Toolmart www.autobodytoolmart.comAxis Capital, Inc. www.axiscapitalinc.comBee Line Company www.beeline-co.comBendPak, Inc. www.bendpak.comCelette Inc. www.celette2013.comCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comDar-A-Con Industries www.dar-a-con.comData Welder Inc. www.datawelder.comEsco www.esco.netFI.TIM www.fitim.comFilco Inc. - Termomeccanica North Americawww.filcoinc.comFilmTech Automotive, LLC www.filmtechauto.comGarage Equipment Supply www.geusa.comGrade A Tools www.gradeatools.comHerkules Equipment Corp. www.herkules.usHunter Engineering Company www.hunter.comJosam Products, Inc. www.josamusa.comKings Products Inc. www.bodypull.comMAXIMA www.maximaauto.comMetal Works 360 Inc. www.metalworks360.comMohawk Lifts www.mohawklifts.comNAPA www.napaonline.comPorter-Ferguson www.porter-ferguson.comRotary Lift www.rotarylift.comSherwin-Williams Automotive Finishes www.sherwin-automotive.comSunex Tools www.sunextools.comThe Collision Equipment Group Inc www.cegroup.comWedge Clamp Systems www.wedgeclamp.com

Management & Financial ServicesIncluding customer-satisfaction indexing, insurance,consultants, shop layout & design, value-added programs, financial services, succession planning,debt collection, equipment leasing, shop network &certification programs, etc.AudaExplore www.audatex.usAutomotive Computer Solutions, Inc.www.shopprobe.comBee Line Company www.beeline-co.comCLS, Inc. www.clsincorporated.comCSi Complete www.csicomplete.comCustomer Research, Inc.www.CustomerResearch.comEdwards & Associates Consultingwww.edwardsconsult.comLancer Insurance Companywww.lancerinsurance.com/autorepair.htmLone Star Software (Alliance) www.eztraker.comMitchell International www.mitchell.comPPG Automotive Refinish www.ppgrefinish.com


PR

OD

UC

TS B

Y C

ATE

GO

RY


Safety Regulation Strategies, Inc.www.safetyregulations.comSpies Hecker www.spiesheckerusa.comStandox www.standoxna.comSummit Software and Marketing Solutionswww.summitsoftwaresolutions.comVision Group Investments www.bizelaunch.comZurich www.zurichna.com/zdu

Masking ProductsIncluding masking paper & tape, wheel covers, liquidmasking, etc.Air Filtration Co., Inc. www.afcfilters.comAirFlow Technology, Inc. www.airflowtechnology.comAmerican Sealants, Inc. www.americansealants.netAuto Body Toolmart www.autobodytoolmart.comBMW of North America, Inc. www.bmwusa.comBody Supply & Fastener Co. www.bsfco.comCal-West Specialty Coatings www.cal-west.netCarborundum www.carborundumabrasives.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comChemicar USA www.chemicar.comChemSpec USA www.chemspecpaint.comCollision Services www.collisionservices.comCumberland Products, Inc.www.cumberlandproductsinc.comE-Z Mix Products www.ezmix.comEMM America, Inc. www.emmamerica.comEvercoat www.evercoat.comEZ Edger-Hostar, Inc. www.ezedger.comEZ Mix www.ezmix.comFBS Distribution Co., Inc. www.fbs-online.comFilmTech Automotive, LLC www.filmtechauto.comGatorhyde/Chemline, Inc. www.gatorhyde.comGrade A Tools www.gradeatools.comHaldon Company www.crashwrap.comHystik Inc. www.hystik.com.International Epoxies & Sealers www.useies.comIntertape Polymer Group www.intertapepolymer.comKent Automotive www.kent-automotive.com

Klean-Strip Automotive www.kleanstripauto.comKPS Auto Body Supplies Distributorwww.kpssolution.comLangeman Mfg. Ltd. www.langeman.comMeguiar’s, Inc. www.meguiars.comNAPA www.napaonline.comPro-Tek Spray Equipmentwww.pro-teksprayequipment.comRBL Products, Inc. www.rblproducts.comRightlook.com, Inc. www.rightlook.comRubber-Seal Medallion Refinish Systemwww.medallionrefinish.comRust Stop Canada www.ruststop.caSherwin-Williams Automotive Finisheswww.sherwin-automotive.comShoot Suit Inc. www.shootsuit.comT9 Products, Inc. www.tnine.comtesa tape, inc. www.tapeindustrial.comU.S. Chemical and Plastics www.uschem.comUltimate Linings www.ultimatelinings.comVogel Automotive Coatings www.axiscoatings.com

Mechanical Parts & AccessoriesIncluding mechanical replacement parts, steering-system parts, radiators, airbag replacement parts,brake pads, power-steering units, drive shafts, electrical supplies, leak-detection systems, etc.1-800-Radiator www.1800radiator.comAirbag Service www.airbagservice.comAirbag Solutions www.airbagsolutions.comAmerican Honda Motor Co., Inc. www.honda.comASC Industries Inc. www.asc-ind.comAxis Capital, Inc. www.axiscapitalinc.comBMW of North America, Inc. www.bmwusa.comCollision Services www.collisionservices.comGeneral Motors www.goodwrench.comGreenleaf Auto Recyclers www.greenleafauto.comKia Motors America www.kia.comMercedes-Benz www.mbusa.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.com

NAPA www.napaonline.comNissan North America, Inc. www.nissan4parts.comNorthern www.northernfactory.comQCSA Auto Auctions www.qcsa.comRealParts.com www.realparts.comSpectra Premium Industrieswww.spectrapremium.comStolen & Recovered www.stolenandrecovered.comSubaru Of America www.subaru.comTech Zone Airbag Servicewww.techzoneairbagservice.comTotal Automotive, Inc. www.totalauto.comToyota Motor Sales U.S.A.www.toyotapartsandservice.comTYC/Genera Corporation www.genera.comUnited Recyclers Group, LLC www.u-r-g.comVolkswagen of America, Inc. www.vw.com

Metal Finishing/FillingIncluding fillers, putties, grinding discs, abrasives, etc.Abrasive Resource www.abrasiveresource.comAmerican Sealants, Inc. www.americansealants.netAMH Canada Ltd. www.amh.caAndreae Team Inc. www.andreaefilters.comArmaKleen Company www.armex.comAuto Body Toolmart www.autobodytoolmart.comBMW of North America, Inc. www.bmwusa.comBody Supply & Fastener Co. www.bsfco.comBrut Manufacturing www.brutmfg.comCatalyst Industries, Inc. www.finalsand.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comDent Fix Equipment www.dentfix.comDynabrade, Inc. www.dynabrade.comEagle Abrasives, Inc. www.eagleabrasives.comEMM America, Inc. www.emmamerica.comEvercoat www.evercoat.comEZ Mix www.ezmix.comFandeli International www.fandeli.comFarecla Inc. www.fareclainc.comFerro Industries, Inc. www.ferroind.comGemtex Abrasives www.gemtexabrasives.comGrade A Tools www.gradeatools.comHenry’s Automotive Warehousewww.henrysautomotivewarehouse.comIndasa Abrasives www.indasausa.comIngersoll-Rand www.ir.comInternational Epoxies & Sealers www.useies.comKent Automotive www.kent-automotive.comMatrix System Automotive Finisheswww.matrixsystem.comMeguiar’s, Inc. www.meguiars.comMirka Abrasives, Inc. www.mirka-usa.comNAPA www.napaonline.comPeacock Laboratories www.pchrome.comPPG Automotive Refinish www.ppgrefinish.comR&H Products www.rh-products.comRightlook.com, Inc. www.rightlook.comRubber-Seal Medallion Refinish Systemwww.medallionrefinish.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comsia Abrasives, Inc. USA www.sia-USA.comSILVER SAILS AUTOMOTIVEwww.silversails-paints.comSTARCKE Abrasives USA, Inc. www.starckeusa.comSteck Manufacturing www.steckmfg.comStyle-Line Corp. Intl. www.soft-sanders.comSunmight Abrasives www.USChem.comTotal Automotive, Inc. www.totalauto.comTrade Associates Inc. www.dura-block.comTranstar Autobody Technologies www.tat-co.comU.S. Chemical and Plastics www.uschem.comUnited Abrasives Inc. www.unitedabrasives.com

Paint & Paint ProductsIncluding clears, sealants, undercoats, additives, solvents, etc.AirFlow Technology, Inc. www.airflowtechnology.comAkzoNobel Car Refinisheswww.akzonobelcarrefinishes.netAmerican Sealants, Inc. www.americansealants.netAndreae Team Inc. www.andreaefilters.comArmor Auto LLC www.armorcoatusa.comAuto Air Colors www.autoaircolors.comAuto Body Toolmart wwwautobodytoolmart.comAutomotive International, Inc. www.valugard.netBASF Automotive Refinish www.basfrefinish.com


PR

OD

UC

TS B

Y C

ATE

GO

RY


Body Supply & Fastener Co. www.bsfco.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comChemicar USA www.chemicar.comChemSpec USA www.chemspecpaint.comCumberland Products, Inc.www.cumberlandproductsinc.comDominion Sure Seal Ltd. www.dominionsureseal.comDuPont Performance Coatingswww.performancecoatings.dupont.comEMM America, Inc. www.emmamerica.comHi-Tech Industries www.hi-techindustries.comInternational Epoxies & Sealers www.useies.comKeyod Inc www.keyod.comKirker Automotive Finisheswww.kirkerautomotive.comKlean-Strip Automotive www.kleanstripauto.comKPS Auto Body Supplies Distributorwww.kpssolution.comLogicar Inc. www.automotiveartpaints.comLouis M. Gerson Co., Inc. www.gersonco.comMaaco Franchising, Inc. www.maacofranchise.comMarkingPenDepot www.markingpendepot.comMartin Senour Automotive Finisheswww.martinsenour-autopaint.comMatrix System Automotive Finisheswww.matrixsystem.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comMettler-Toledo www.mt.comMIPA Professional Coating Systems www.mipa-paints.comMontana Products, Inc. www.montanabigsky.comMorton Paint Company www.uschem.comNAPA www.napaonline.comNoxudol www.noxudol.comNRD, LLC www.theneutralizerac.comOutrageous Custom Finisheswww.outrageousfinishes.comPeacock Laboratories www.pchrome.comPPG Automotive Refinish www.ppgrefinish.com

Pro Tech Polymer Products, Ltd. www.prestopro.comPro-Spray Automotive Finisheswww.prosprayfinishes.comRightlook.com, Inc. www.rightlook.comRubber-Seal Medallion Refinish Systemwww.medallionrefinish.comRust Stop Canada www.ruststop.caScorpion Truck Bed Liners www.scorpioncoatings.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSILVER SAILS AUTOMOTIVEwww.silversails-paints.comSouthern Polyurethanes, Inc.www.southernpolyurethanes.comSpectra Chrome LLC www.spectrachrome.comSpies Hecker www.spiesheckerusa.comSprayMax Aerosols www.uschem.comStandox www.standoxna.comTranstar Autobody Technologies www.tat-co.comU.S. Chemical and Plastics www.uschem.comValspar www.valsparrefinish.comViskon-Aire www.viskon-aire.comVogel Automotive Coatings www.axiscoatings.comVortex Sprayliners, Inc. www.vortexsprayliners.comWanda www.wandarefinish.comX-Otic Colours, Inc. www.xoticcolours.comXIM Products, Inc. www.ximbonder.comZolatone Automotive, Industrial & Marinewww.zolatoneaim.com

Paintless Dent Repair Equipment,Services, Training & Franchises

Including related tools, accessories and franchises.AudaExplore www.audatex.usAuto Body Toolmart www.autobodytoolmart.comAutotron Induction Heating Systemswww.autotronheater.comAxis Capital, Inc. www.axiscapitalinc.comBody Supply & Fastener Co. www.bsfco.comBTB Auto Glass & BodyShop Tools www.btbtools.comCollision Equipment Group, Inc. www.cegroup.com

Collision Services www.collisionservices.comDent Doctor www.dentdoctor.comDent Fix Equipment www.dentfix.comDent Magic Tools www.dentmagictools.comDent Wizard www.dentwizard.comEZ Mix www.ezmix.comGarage Equipment Supply www.geusa.comH & S Autoshot www.hsautoshot.comIsland Clean Air Inc. www.islandcleanair.comMaaco Franchising, Inc. www.maacofranchise.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comPDQTools.com www.pdqtools.comPDR Coach www.pdrcoach.comPeacock Laboratories www.pchrome.comPrecision Valve www.prevalspraygun.comRightlook.com, Inc. www.rightlook.comStyle-Line Corp. Intl. www.soft-sanders.comSuperior Dent Removal www.nodents.comThe Ding King www.dingking.comUltra Dent Tools, Inc. www.ultradenttools.comVortex Sprayliners, Inc. www.vortexsprayliners.com

Plastics & Plastic RepairIncluding adhesives for plastic repair, plastic fillers,putties, plastic repair tools, etc.American Sealants, Inc. www.americansealants.netAndreae Team Inc. www.andreaefilters.comAuto Body Toolmart www.autobodytoolmart.comAuveco Products [Auto Vehicle Parts Co.]www.auveco.comCatalyst Industries, Inc. www.finalsand.comChemSpec USA www.chemspecpaint.comCollision Equipment Group, Inc. www.cegroup.comData Welder Inc. www.datawelder.comDominion Sure Seal Ltd. www.dominionsureseal.comEvercoat www.evercoat.comEZ Mix www.ezmix.comGarage Equipment Supply www.geusa.comInternational Epoxies & Sealers www.useies.comKent Automotive www.kent-automotive.comKlean-Strip Automotive www.kleanstripauto.comLord Corporation www.lord.com/fusorMatrix System Automotive Finisheswww.matrixsystem.comMIPA Professional Coating Systems www.mipa-paints.comMotor Guard Corporation www.motorguard.comNAPA www.napaonline.comPPG Automotive Refinish www.ppgrefinish.comPro-Spray Automotive Finisheswww.prosprayfinishes.comRightlook.com, Inc. www.rightlook.comRubber-Seal Medallion Refinish Systemwww.medallionrefinish.comRust Stop Canada www.ruststop.caSherwin-Williams Automotive Finishes www.sherwin-automotive.comSpies Hecker www.spiesheckerusa.comSprayMax Aerosols www.uschem.comStandox www.standoxna.comSteck Manufacturing www.steckmfg.comStyle-Line Corp. Intl. www.soft-sanders.comTranstar Autobody Technologies www.tat-co.comU.S. Chemical and Plastics www.uschem.comUltimate Linings www.ultimatelinings.comUrethane Supply Company www.urethanesupply.com

Power Tools/Electric & AirAirVANTAGE/Prime Supply Inc. Toolswww.airvantagetools.comAmerican Innovative Manufacturing www.ai-mfg.comAuto Body Toolmart www.autobodytoolmart.comAutotron Induction Heating Systemswww.autotronheater.comAxis Capital, Inc. www.axiscapitalinc.comBad Dog Tools www.baddogtools.comBody Supply & Fastener Co. www.bsfco.comBTB Auto Glass & BodyShop Tools www.btbtools.comCampbell Hausfeld www.chpower.comCelette Inc. www.celette2013.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comCOLLISION AUTOMOTIVE REPAIR SVC INCwww.cars.coopCollision Equipment Group, Inc. www.cegroup.comData Welder Inc. www.datawelder.comDent Fix Equipment www.dentfix.com


PR

OD

UC

TS B

Y C

ATE

GO

RY


Dynabrade, Inc. www.dynabrade.comEagle Abrasives, Inc. www.EagleAbrasives.comEqualizer Industries, Inc. www.equalizer.comExtractor www.extractortools.comFilmTech Automotive, LLC www.filmtechauto.comGarage Equipment Supply www.geusa.comHutchins Manufacturing Companywww.hutchinsmfg.comIndasa Abrasives www.indasausa.comIngersoll-Rand www.ir.comKiller Tools & Equipment Corp. www.killertools.comNAPA www.napaonline.comPro-Tek Spray Equipment www.pro-teksprayequipment.comReading Technologies, Inc. www.driair.comS&H Industries www.shindustries.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSunex Tools www.sunextools.comThe Collision Equipment Group Inc www.cegroup.comTrade Associates Inc. www.dura-block.comVortex Sprayliners, Inc. www.vortexsprayliners.com

Prep & Surface ProductsProducts specifically designed for prep work: wax &grease removers, rust removers, adhesive removers,surface-prep products, primer surfacers, paintremovers, solvents, epoxies, etc.American Sealants, Inc. www.americansealants.netAndreae Team Inc. www.andreaefilters.comArmaKleen Company www.armex.comAuto Body Toolmart www.autobodytoolmart.comAutomotive International, Inc.www.valugard.netAxis Capital, Inc. www.axiscapitalinc.comB-TEC USA LLC www.btechsystems.comBASF Automotive Refinish www.basfrefinish.comBody Supply & Fastener Co. www.bsfco.comBrut Manufacturing www.brutmfg.comCarborundum www.carborundumabrasives.comCatalyst Industries, Inc. www.finalsand.comChemicar USA www.chemicar.comChemSpec USA www.chemspecpaint.comCumberland Products, Inc.www.cumberlandproductsinc.comDetro Mfg. Inc. www.detromfg.comDeVilbiss Automotive Refinishingwww.autorefinishdevilbiss.comDominion Sure Seal Ltd. www.dominionsureseal.comDupli Color www.duplicolor.comE-Z Mix Products www.ezmix.comEagle Abrasives, Inc. www.eagleabrasives.comEMM America, Inc. www.emmamerica.comEvercoat www.evercoat.comEZ Mix www.ezmix.comFerro Industries, Inc. www.ferroind.comFilco Inc. - Termomeccanica North Americawww.filcoinc.comFranmar Chemical, Inc. www.franmar.comHi-Tech Industries www.hi-techindustries.comIndasa Abrasives www.indasausa.comInduction Innovations, Inc. www.theinductor.comIngersoll-Rand www.ir.comInternational Epoxies & Sealers www.useies.comKent Automotive www.kent-automotive.comKlean-Strip Automotive www.kleanstripauto.comKPS Auto Body Supplies Distributorwww.kpssolution.comLouis M. Gerson Co., Inc. www.GersonCo.comMatrix System Automotive Finisheswww.matrixsystem.comMeguiar’s, Inc. www.meguiars.comMercantile Development, Inc. [MDI]www.mdiwipers.comMIPA Professional Coating Systems www.mipa-paints.comMontana Products, Inc. www.montanabigsky.comMorton Paint Company www.uschem.comMotor Guard Corporation www.motorguard.comMytee Products, Inc. www.mytee.comNAPA www.napaonline.comNoxudol www.noxudol.comNRD, LLC www.theneutralizerac.comPeacock Laboratories www.pchrome.comPPG Automotive Refinish www.ppgrefinish.comPresta Products www.prestaproducts.comPro-Spray Automotive Finisheswww.prosprayfinishes.com

RBL Products, Inc. www.rblproducts.comRightlook.com, Inc. www.rightlook.comRubber-Seal Medallion Refinish Systemwww.medallionrefinish.comRust Stop Canada www.ruststop.caS.M. Arnold, Inc. www.smarnoldinc.comS&H Industries www.shindustries.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comsia Abrasives, Inc. USA www.sia-USA.comSodaBlast Systems www.sbsllc.comSolvent Kleene, Inc. www.solventkleene.comSouthern Polyurethanes, Inc.www.southernpolyurethanes.comSprayMax Aerosols www.uschem.comSprayZone.net www.sprayzone.netStandox www.standoxna.comSTARCKE Abrasives USA, Inc. www.starckeusa.comStyle-Line Corp. Intl. www.soft-sanders.comTranstar Autobody Technologies www.tat-co.comU.S. Chemical and Plastics www.uschem.comUltimate Linings www.ultimatelinings.comWizards Products www.wizardsproducts.comX-Otic Colours, Inc. www.xoticcolours.com

Prep EquipmentEquipment and tools specifically designed for prepwork: masking machines, solvent dispensers, tapedispensers, tack cloths, etc.Accudraft www.accudraftpaintbooths.comAmerican Innovative Manufacturing www.ai-mfg.comAMH Canada Ltd. www.amh.caAndreae Team Inc. www.andreaefilters.comAuto Body Toolmart www.autobodytoolmart.comAutomotive International, Inc. www.valugard.netAxis Capital, Inc. www.axiscapitalinc.comB-TEC USA LLC www.btechsystems.comBee Line Company www.beeline-co.comBendPak, Inc. www.bendpak.comBody Supply & Fastener Co. www.bsfco.comBrut Manufacturing www.brutmfg.com

Cebotech, Inc. www.cebotechusa.comCelette Inc. www.celette2013.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comChristie Automotive Productswww.christieautomotive.comClore Automotive www.cloreautomotive.comCLS, Inc. www.clsincorporated.comCol-Met Auto Direct www.colmetautodirect.comCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comDar-A-Con Industries www.dar-a-con.comDatco International, Inc. www.datco.comDominion Sure Seal Ltd. www.dominionsureseal.comEagle Abrasives, Inc. www.eagleabrasives.comElektron Inc. www.elektron-bremen.comEMM America, Inc. www.emmamerica.comEZ Edger-Hostar, Inc. www.ezedger.comFarecla Inc. www.fareclainc.comFBS Distribution Co., Inc. www.fbs-online.comFilco Inc. - Termomeccanica North Americawww.filcoinc.comFilmTech Automotive, LLC www.filmtechauto.comGarage Equipment Supply www.geusa.comGarmat USA www.garmat.comGatorhyde/Chemline, Inc. www.gatorhyde.comGoff’s Enterprises www.goffscurtainwalls.comGrade A Tools www.gradeatools.comHunter Engineering Company www.hunter.comHutchins Manufacturing Co. www.hutchinsmfg.comHydrovane Compressors www.hydrovaneproducts.comHystik Inc. www.hystik.com.Ionix Technologies www.ionixtechnologies.comIsland Clean Air Inc. www.islandcleanair.comKarajen Corp./BoothBox www.karajencorp.comKeysco Tools www.shindustries.comLouis M. Gerson Co., Inc. www.gersonco.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comMicroflex Corporation www.microflex.comNAPA www.napaonline.com


PR

OD

UC

TS B

Y C

ATE

GO

RY

Service EquipmentIncluding battery chargers, brake lathes, brake-service equipment, circuit testers, diagnostic systems,headlamp aiming equipment, radiator-repair equip-ment, rustproofing equipment, tire-service equipment,wheel balancers, etc.Nissan North America, Inc. www.nissan4parts.comNoxudol www.noxudol.comNRD, LLC www.theneutralizerac.comPro-Tek Spray Equipmentwww.pro-teksprayequipment.comRBL Products, Inc. www.rblproducts.comRightlook.com, Inc. www.rightlook.comRotary Lift www.rotarylift.comRTI Technologies www.rtitech.comS&G Tool Aid Corp. www.toolaid.comSartorius Corporation www.sartorius.usSATA Spray Equipment www.satausa.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comShop-Pro Equipment www.shop-pro.comSodaBlast Systems www.sbsllc.comSpray-Tech www.spraytech.comSprayZone.net www.sprayzone.netStandox www.standoxna.comSTARCKE Abrasives USA, Inc. www.starckeusa.comStreamline Tools www.shindustries.comSymtech Corporation www.symtechcorp.netThe Collision Equipment Group Inc www.cegroup.comTrade Associates Inc. www.dura-block.comTrimaco, LLC www.trimaco.comTru-Line Laser Alignment www.tru-line.netVantage Tool www.shindustries.comViskon-Aire www.viskon-aire.comVortex Sprayliners, Inc. www.vortexsprayliners.com

Spray Guns & PaintingAny and all types of spray gunsAmerican Sealants, Inc. www.americansealants.netAnest Iwata USA, Inc. www.anestiwata.comAuto Body Toolmart www.autobodytoolmart.com

Axis Capital, Inc. www.axiscapitalinc.comB-TEC USA LLC www.btechsystems.comBody Supply & Fastener Co. www.bsfco.comBonny Marlin, Inc. www.bonnymarlin.comCampbell Hausfeld www.chpower.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comChemicar USA www.chemicar.comChemSpec USA www.chemspecpaint.comCol-Met Auto Direct www.colmetautodirect.comCollision Center Design LLCwww.collisioncenterdesign.comCollision Services www.collisionservices.comDent Fix Equipment www.dentfix.comDeVilbiss Automotive Refinishingwww.autorefinishdevilbiss.comDSR Distributing www.dsr-recycling.comE-Z Mix Products www.ezmix.comEMM America, Inc. www.emmamerica.comGarage Equipment Supply www.geusa.comGrade A Tools www.gradeatools.comHerkules Equipment Corp. www.herkules.usInternational Epoxies & Sealers www.useies.comKarajen Corp./BoothBox www.karajencorp.comKPS Auto Body Supplies Distributorwww.kpssolution.comMaaco Franchising, Inc. www.maacofranchise.comMorgan Manufacturing, Inc. www.morganmfg.comMotor Guard Corporation www.motorguard.comNAPA www.napaonline.comNRD, LLC www.theneutralizerac.comPeacock Laboratories www.pchrome.comPPG Automotive Refinish www.ppgrefinish.comPrecision Valve www.prevalspraygun.comPro-Tek Spray Equipment www.pro-teksprayequipment.comQuality Finish Services www.qualityfinishservices.comSartorius Corporation www.sartorius.usSATA Spray Equipment www.satausa.comScorpion Truck Bed Liners www.scorpioncoatings.com

Sherwin-Williams Automotive Finisheswww.sherwin-automotive.comSILVER SAILS AUTOMOTIVEwww.silversails-paints.comSpectra Chrome LLC www.spectrachrome.comSunex Tools www.sunextools.comTrade Associates Inc. www.dura-block.comTrimaco, LLC www.trimaco.comUSI of North America www.uslitalia.comViskon-Aire www.viskon-aire.comVortex Sprayliners, Inc. www.vortexsprayliners.comWalcom USA www.walcom-usa.comWalmec North America www.walmecna.com

Gun PartsGun parts, nozzles, gun washers & cleaners, gunstands, air hoses, cups, related equipmentAnest Iwata USA, Inc. www.anestiwata.comAuto Body Toolmart www.autobodytoolmart.comAxis Capital, Inc. www.axiscapitalinc.comB-TEC USA LLC www.btechsystems.comBecca Inc. www.beccainc.comBody Supply & Fastener Co. www.bsfco.comChemicar USA www.chemicar.comCol-Met Auto Direct www.colmetautodirect.comDeVilbiss Automotive Refinishingwww.autorefinishdevilbiss.comDominion Sure Seal Ltd. www.dominionsureseal.comE-Z Mix Products www.ezmix.comFillon Technologies www.fillontech.comGates Corporation www.gates.comGrade A Tools www.gradeatools.comMatrix System Automotive Finisheswww.matrixsystem.comMetalray www.metalray.comMotor Guard Corporation www.motorguard.comNexGen Enviro Systems, Inc. www.nexgenenviro.comPro-Tek Spray Equipment www.pro-teksprayequipment.comQuality Finish Services www.qualityfinishservices.comRightlook.com, Inc. www.rightlook.comSATA Spray Equipment www.satausa.comSherwin-Williams Automotive Finishes www.sherwin-automotive.comTrade Associates Inc. www.dura-block.comUniRam Corporation www.uniram.comWalcom USA www.walcom-usa.com

Paint SafetyPaint safety/protective clothing: respirators, paintsuits, spray hoods, disposable clothing, etc.AirFlow Technology, Inc. www.airflowtechnology.comAuto Body Toolmart www.autobodytoolmart.comAxis Capital, Inc. www.axiscapitalinc.comB-TEC USA LLC www.btechsystems.comBody Supply & Fastener Co. www.bsfco.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comCollision Equipment Group, Inc. www.cegroup.comDatco International, Inc. www.datco.comEMM America, Inc. www.emmamerica.comG.L. Enterprises www.glenterprises.bizGfG Instrumentation www.gfg-inc.comLouis M. Gerson Co., Inc. www.gersonco.comMartech Services Companywww.breathingsystems.comMicroflex Corporation www.microflex.comMotor Guard Corporation www.motorguard.comNAPA www.napaonline.comPro-Tek Spray Equipmentwww.pro-teksprayequipment.comPyro-Chem www.pyrochem.comRightlook.com, Inc. www.rightlook.comSafety Regulation Strategies, Inc.www.safetyregulations.comSATA Spray Equipment www.satausa.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSpies Hecker www.spiesheckerusa.comUniRam Corporation www.uniram.com

Paint-Mixing SystemsPaint-mixing systems/equipment, color-matchingtools and systems, computerized color formula data-base, paint gauges, strainers, shakers, empty paintcans, workstations, etc.


PR

OD

UC

TS B

Y C

ATE

GO

RY


AkzoNobel Car Refinisheswww.akzonobelcarrefinishes.netAuto Body Toolmart www.autobodytoolmart.comAxis Capital, Inc. www.axiscapitalinc.comB-TEC USA LLC www.btechsystems.comBlair Equipment Co. www.blairequipment.comChemSpec USA www.chemspecpaint.comE-Z Mix Products www.ezmix.comEMM America, Inc. www.emmamerica.comFillon Technologies www.fillontech.comG.L. Enterprises www.glenterprises.bizKPS Auto Body Supplies Distributorwww.kpssolution.comLogicar Inc. www.automotiveartpaints.comLouis M. Gerson Co., Inc. www.gersonco.comMatrix System Automotive Finisheswww.matrixsystem.comNAPA www.napaonline.comPro-Tek Spray Equipmentwww.pro-teksprayequipment.comRightlook.com, Inc. www.rightlook.comSartorius Corporation www.sartorius.usSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSpies Hecker www.spiesheckerusa.comVortex Sprayliners, Inc. www.vortexsprayliners.comX-Pert Paint Mixing Systems www.x-pertinc.com

Spraybooths, Prep Stations & RelatedEquipment

Any and all types of sprayboothsA-Frame Paint Booths www.aframesb.comA.J. Dralle, Inc. www.ajdralle.netAccudraft www.accudraftpaintbooths.comAFC Finishing Systems www.afc-ca.comAir Filtration Co., Inc. www.afcfilters.comAndreae Team Inc. www.andreaefilters.comAuto Body Toolmart www.autobodytoolmart.comAxis Capital, Inc. www.axiscapitalinc.comB-TEC USA LLC www.btechsystems.comBlowtherm Spa www.blowtherm-usa.comBody Supply & Fastener Co. www.bsfco.comBoothFilterStore.com LLC www.boothfilterstore.comBrut Manufacturing www.brutmfg.comCalifornia Pulse Inc www.californiapulse.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comCLS, Inc. www.clsincorporated.comCol-Met Auto Direct www.colmetautodirect.comCollision Center Design LLCwww.collisioncenterdesign.comCollision Services www.collisionservices.comFuture Cure Paint Booth www.futurecure.comGarmat USA www.garmat.comGlobal Finishing Solutions www.globalfinishing.comGoff’s Enterprises www.goffscurtainwalls.comHaldon Company www.crashwrap.comHerkules Equipment Corp. www.herkules.usHutchins Manufacturing Companywww.hutchinsmfg.comInterstate Marketing Corporationwww.imcequipment.comIsland Clean Air Inc. www.islandcleanair.comKarajen Corp./BoothBox www.karajencorp.com

Kayco Spray Booths, Inc. www.kaycospraybooths.comLangeman Mfg. Ltd. www.langeman.comLDPI Lighting www.ldpi-inc.comMaaco Franchising, Inc. www.maacofranchise.comMarathon Spray Booths & Finishing Systemswww.marathonspraybooths.comMartech Services Companywww.breathingsystems.comMetal Works 360 Inc. www.metalworks360.comMorgan Manufacturing, Inc. www.morganmfg.comNAPA www.napaonline.comNova Verta www.novavertausa.comNRD, LLC www.theneutralizerac.comPeacock Laboratories www.pchrome.comPowder-X Coating Systems www.powderx.comPro Tools & Equipment, Inc. www.protools.wsQuality Finish Services www.qualityfinishservices.comR.S. Finishing Systems Inc. www.rsfinishing.comReading Technologies, Inc. www.driair.comRoll Seal, Inc. www.rollseal.netSATA Spray Equipment www.satausa.comSchumacher Electric www.batterychargers.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comShop-Pro Equipment www.shop-pro.comSpectra Chrome LLC www.spectrachrome.comSpray-Tech www.spraytech.comSprayZone.net www.sprayzone.netThe Collision Equipment Group Inc www.cegroup.comUniCure Spraybooths www.spraybooths.comUSI of North America www.usiitalia.comViskon-Aire www.viskon-aire.com

Booth AccessoriesCurtain walls, screens, floor coverings, lighting, filters,parts painting stands, related booth equipment, etc.A-Frame Paint Booths www.aframesb.comAccudraft www.accudraftpaintbooths.comAirFlow Technology, Inc. www.airflowtechnology.comAndreae Team Inc. www.andreaefilters.comAuto Body Toolmart www.autobodytoolmart.comAxis Capital, Inc. www.axiscapitalinc.comBlowtherm Spa www.blowtherm-usa.comBody Supply & Fastener Co. www.bsfco.comCalifornia Pulse Inc www.californiapulse.comCatalyst Industries, Inc. www.finalsand.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comClean Shop www.cleanshopmfg.comCol-Met Auto Direct www.colmetautodirect.comCollision Equipment Group, Inc. www.cegroup.comDetro Mfg. Inc. www.detromfg.comFilmTech Automotive, LLC www.filmtechauto.comFuture Cure Paint Booth www.futurecure.comGarmat USA www.garmat.comGfG Instrumentation www.gfg-inc.comGoff’s Enterprises www.goffscurtainwalls.comGrade A Tools www.gradeatools.comInnovative Tools & Technologieswww.innovativetools.comKayco Spray Booths, Inc. www.kaycospraybooths.comMarathon Spray Booths & Finishing Systemswww.marathonspraybooths.com

Martech Services Companywww.breathingsystems.comMetal Works 360 Inc. www.metalworks360.comNAPA www.napaonline.comNova Verta www.novavertausa.comPro Tools & Equipment, Inc. www.protools.wsPro-Tek Spray Equipmentwww.pro-teksprayequipment.comQuality Finish Services www.qualityfinishservices.comR.S. Finishing Systems Inc. www.rsfinishing.comRoll Seal, Inc. www.rollseal.netSATA Spray Equipment www.satausa.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comShop-Pro Equipment www.shop-pro.comSpray-Tech www.spraytech.comSprayZone.net www.sprayzone.netTime Shaver Tools www.timeshavertools.comUniCure Spraybooths www.spraybooths.comUSI of North America www.usiitalia.comWalmec North America www.walmecna.com

Prep StationsPrep stations/accessories, mixing rooms, fire-suppression systems, part cut-in booths, etc.A-Frame Paint Booths www.aframesb.comAccudraft www.accudraftpaintbooths.comAirFlow Technology, Inc. www.airflowtechnology.comAndreae Team Inc. www.andreaefilters.comAuto Body Toolmart www.autobodytoolmart.comAxis Capital, Inc. www.axiscapitalinc.comB-TEC USA LLC www.btechsystems.comBlowtherm Spa www.blowtherm-usa.comCar-O-Liner Company www.car-o-liner.comClean Shop www.cleanshopmfg.comCol-Met Auto Direct www.colmetautodirect.comFuture Cure Paint Booth www.futurecure.comGarmat USA www.garmat.comGoff’s Enterprises www.goffscurtainwalls.comInfratech www.infratech-usa.comKayco Spray Booths, Inc. www.kaycospraybooths.comKidde Fire Systems www.kiddefiresystems.comMarathon Spray Booths & Finishing Systemswww.marathonspraybooths.comMartech Services Companywww.breathingsystems.comMetal Works 360 Inc. www.metalworks360.comMorgan Manufacturing, Inc. www.morganmfg.comMytee Products, Inc. www.mytee.comNAPA www.napaonline.comNova Verta www.novavertausa.comPro Tools & Equipment, Inc. www.protools.wsPyro-Chem www.pyrochem.comQuality Finish Services www.qualityfinishservices.comR.S. Finishing Systems Inc. www.rsfinishing.comRoll Seal, Inc. www.rollseal.netSATA Spray Equipment www.satausa.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comShop-Pro Equipment www.shop-pro.comSpray-Tech www.spraytech.comSprayZone.net www.sprayzone.netThe Collision Equipment Group Inc www.cegroup.comUniCure Spraybooths www.spraybooths.comUSI of North America www.usiitalia.com


PR

OD

UC

TS B

Y C

ATE

GO

RY

StorageIncluding storage racks & bins, tool storage, toolboxes, etc. Paint stands are in “Spray Guns & Painting Equipment.”Auto Body Toolmart www.autobodytoolmart.comAutorobot Finland Oy www.autorobot.comAuveco Products [Auto Vehicle Parts Co.]www.auveco.comAxis Capital, Inc. www.axiscapitalinc.comBendPak, Inc.www.bendpak.comBody Supply & Fastener Co.www.bsfco.comCar-O-Liner Companywww.car-o-liner.comCelette Inc.www.celette2013.comCollision Equipment Group, Inc.www.cegroup.comCollision Serviceswww.collisionservices.comDar-A-Con Industrieswww.dar-a-con.comDent Fix Equipmentwww.dentfix.comDisco Automotive Hardwarewww.discoautomotive.comEZ Mixwww.ezmix.comFillon Technologieswww.fillontech.comFilmTech Automotive, LLCwww.filmtechauto.comGarage Equipment Supplywww.geusa.comGrade A Toolswww.gradeatools.comHerkules Equipment Corp.www.herkules.usInnovative Tools & Technologieswww.innovativetools.comInternational Epoxies & Sealerswww.useies.comKarajen Corp./BoothBoxwww.karajencorp.comKent Automotivewww.kent-automotive.comLista International Corp.www.listaintl.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comNAPAwww.napaonline.comRightlook.com, Inc.www.rightlook.comRotary Liftwww.rotarylift.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSunex Toolswww.sunextools.comThe Collision Equipment Group Incwww.cegroup.com

Vehicle Upgrade, Trim & AccessoriesIncluding striping tape & tools, graphics, conversionkits, sunroofs, upholstery & seating kits, gold-platingsystems, automotive protection accessories, etc.1-800EveryRim - OEM Wheelswww.1-800EveryRim.comAeromotive, Inc.www.aeromotive-inc.comArmor Auto LLCwww.armorcoatusa.comBeugler Striperswww.beugler.com

Body Supply & Fastener Co. www.bsfco.comCowles Productswww.cowlesproducts.comEZ Mix www.ezmix.comFinesse Pinstriping, Inc.www.finessepinstriping.comFitzgerald’s Restoration Productswww.fitzgeraldsrestoration.comGold Plating Serviceswww.goldplating.com

Keystone Restyling Products Inc.www.keystonerestyling.comKia Motors Americawww.kia.comLight Up Customs, LLCwww.lightupcustoms.comLord Corporationwww.lord.com/fusorMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comNissan North America, Inc.www.nissan4parts.comPerfect Fit Groupwww.perfectfitgroup.comProstripewww.prostripe.comRapid Tac Inc.www.rapidtac.comRightlook.com, Inc.www.rightlook.comSpray-Lining and Coatingswww.spray-lining.comVortex Sprayliners, Inc.www.vortexsprayliners.com

VIN Certification LabelECS Automotive Concepts, LLCwww.ecsautomotive.comECS VIN,LLCwww.ecsvin.com

Welding Equipment & ProductsAmerican Innovative Manufacturingwww.ai-mfg.comAmerican Sealants, Inc.www.americansealants.netAMH Canada Ltd.www.amh.caAuto Body Toolmartwww.autobodytoolmart.comAutotron Induction Heating Systemswww.autotronheater.comAuveco Products [Auto Vehicle Parts Co.]www.auveco.comAxis Capital, Inc.www.axiscapitalinc.comBTB Auto Glass & BodyShop Toolswww.btbtools.comCampbell Hausfeldwww.chpower.comCar-O-Liner Company www.car-o-liner.comCebotech, Inc. www.cebotechusa.comChief Automotive www.chiefautomotive.comCollision Equipment Group, Inc. www.cegroup.comCollision Services www.collisionservices.comData Welder Inc. www.datawelder.comDent Fix Equipment www.dentfix.comDominion Sure Seal Ltd. www.dominionsureseal.comElektron Inc. www.elektron-bremen.comESAB www.esabna.comFilco Inc. - Termomeccanica North Americawww.filcoinc.comGarage Equipment Supplywww.geusa.comGoff’s Enterprises www.goffscurtainwalls.comGrade A Toolswww.gradeatools.comH & S Autoshot www.hsautoshot.comInternational Epoxies & Sealers www.useies.comInterstate Marketing Corporationwww.imcequipment.comJ. Lee Automotive Industry Equipmentwww.usaspotwelding.comLenco www.lencoautomotive.comLincoln Electric www.lincolnelectric.comMarkingPenDepot www.markingpendepot.comMesse Frankfurt, Inc/Automechanikawww.messefrankfurt.comMotor Guard Corporation www.motorguard.comNAPA www.napaonline.comPro Spot International, Inc. www.prospot.comR.S. Finishing Systems Inc. www.rsfinishing.comS&G Tool Aid Corp. www.toolaid.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSteck Manufacturing www.steckmfg.comThe Collision Equipment Group Inc www.cegroup.comTite-Spot Welders, Inc. www.titespot.com

PR

OD

UC

TS B

Y C

ATE

GO

RY



Welding SafetyWelding safety/protective gear: gloves, welding helmets, safety glasses, respirators, goggles,eye/face/hearing protection, blankets, screens,hoods, lenses, etc.Auto Body Toolmartwww.autobodytoolmart.comBody Supply & Fastener Co. www.bsfco.comCebotech, Inc. www.cebotechusa.comCentral Coast Filter & Supply Co.www.centralcoastfilter.comCollision Equipment Group, Inc. www.cegroup.comG.L. Enterprises www.glenterprises.bizGoff’s Enterprises www.goffscurtainwalls.comGrade A Tools www.gradeatools.comInternational Epoxies & Sealers www.useies.comJ. Lee Automotive Industry Equipmentwww.usaspotwelding.comKent Automotive www.kent-automotive.comLincoln Electric www.lincolnelectric.comLouis M. Gerson Co., Inc. www.gersonco.comNAPA www.napaonline.comSafety Regulation Strategies, Inc.www.safetyregulations.comSherwin-Williams Automotive Finisheswww.sherwin-automotive.comSteiner Industries www.steinerindustries.comTite-Spot Welders, Inc. www.titespot.comVeriFacts Automotive www.verifactsauto.com

Heat Guns/Heat ToolsHeat guns/heat tools, plasma cutting equipment,MIG, STRSW, TIG, Oxy/Acetylene, accessories, etc.For plastic welding, see “Plastics & Plastics Repair.”Body Supply & Fastener Co. www.bsfco.comCollision Equipment Group, Inc. www.cegroup.comInduction Innovations, Inc. www.theinductor.comInfratech www.infratech-usa.comMotor Guard Corporation www.motorguard.com

MiscellaneousACT Test Panels, LLC www.acttestpanels.comAdvanced Radiant Systems, Inc.www.ambi-radusa.comAeromotive, Inc. www.aeromotive-inc.comAirbag Solutions www.airbagsolutions.comAlloy Wheel Repair Specialistswww.awrswheelrepair.comAnest Iwata USA, Inc. www.anestiwata.comASRW/NACE/CARS www.asrwevents.comAuveco Products [Auto Vehicle Parts Co.]www.auveco.comCelette Inc. www.celette2013.comDar-A-Con Industries www.dar-a-con.comDent Wizard www.dentwizard.comEagle Abrasives, Inc. www.eagleabrasives.comHopkins Manufacturing Corp. www.hopkinsmfg.comInfratech www.infratech-usa.comInternational Epoxies & Sealers www.useies.comLiftMaster www.liftmaster.comMattei Compressors www.matteicomp.comMechanix Wear www.mechanix.comMicroflex Corporation www.microflex.comMotor Guard Corporation www.motorguard.comNASCAR www.nascar.comNova Verta www.novavertausa.comOptima Automotive www.optimaautomotive.comPreFab Ads www.prefabads.comPro Spot International, Inc. www.prospot.comQRP, Inc. www.qrpgloves.comQuali-Tech Manufacturing Co. www.quali-techmfg.comQuincy Compressor www.quincycompressor.comSafety Regulation Strategies, Inc.www.safetyregulations.comSpectra Chrome LLC www.spectrachrome.comSprayMax Aerosols www.uschem.comSteck Manufacturing www.steckmfg.comStyle-Line Corp. Intl. www.soft-sanders.comSummit Software and Marketing Solutionswww.summitsoftwaresolutions.comToyota Motor Sales U.S.A.www.toyotapartsandservice.comVeriFacts Automotive www.verifactsauto.comWheel Collision Center www.wheelcollision.com


PR

OD

UC

TS B

Y C

ATE

GO

RY


Become part of the BodyShop BusinessReaders group and participate in livelyconversations with industry professionals on hot topics in the collision repair industry!

Visit: http://linkd.in/18aL71K


Qui

ckR

efer

enceGuide1-800-Radiator

www.1800radiator.com

1-800EveryRim - OEM Wheelswww.1-800EveryRim.com

3Mwww.3m.com/automotive

A-Frame Paint Boothswww.aframesb.com

A.J. Dralle, Inc.www.ajdralle.net

ABRA Auto Body & Glasswww.abraauto.com

Abrasive Resourcewww.abrasiveresource.com

Accudraftwww.accudraftpaintbooths.com

ACT Test Panels, LLCwww.acttestpanels.com

Advanced Radiant Systems, Inc.www.ambi-radusa.com

Aeromotive, Inc.www.aeromotive-inc.com

AFC Finishing Systemswww.afc-ca.com

Air Filtration Co., Inc.www.afcfilters.com

Airbag Servicewww.airbagservice.com

Airbag Solutionswww.airbagsolutions.com

AirFlow Technology, Inc.www.airflowtechnology.com

AirVANTAGE/Prime Supply Inc.www.airvantagetools.com

AkzoNobel Car Refinisheswww.akzonobelcarrefinishes.net

Allbrite Car Care Products Inc.www.allbriteusa.com

ALLDATA LLCwww.alldata.com

Alloy Wheel Repair Specialistswww.awrswheelrepair.com

Amerex Corporationwww.amerex-fire.com

Ameri-Cure, Inc.www.ameri-cure.com

American Honda Motor Co., Inc.www.honda.com

American Innovative Mfg.www.ai-mfg.com

American Sealants, Inc.www.americansealants.net

AMH Canada Ltd.www.amh.ca

Andreae Team Inc.www.andreaefilters.com

Anest Iwata USA, Inc.www.anestiwata.com

Apollo Sprayers Internationalwww.hvlp.com

ArmaKleen Companywww.armex.com

Armor Auto LLCwww.armorcoatusa.com

ArmorThanewww.armorthane.com

ASC Industries Inc.www.asc-ind.com

ASRW/NACE/CARSwww.asrwevents.com

Assured Performance Networkwww.assuredperformance.net

Atlas Copco Compressors Inc.www.atlascopco.com

AudaExplorewww.audatex.us

Audiwww.audi.com

Auto Air Colorswww.autoaircolors.com

Auto Body Toolmartwww.autobodytoolmart.com

Auto Watchwww.autowatch.com

AutoBody-Review.comwww.AutoBody-Review.com

Autobody.netwww.autobody.net

Automotive Computer Solutions www.shopprobe.com

Automotive International, Inc.www.valugard.net

Automotive Management Institutewww.amionline.org

Automotive Recyclers Assoc.www.a-r-a.org

Automotive Service Equipmentwww.asedeals.com

Automotive Service Excellence www.ase.com

Automotive Service Equipmentwww.asedeals.com

Automotive Video Inc.www.auto-video.com

Autorobot Finland Oywww.autorobot.com

Autotron Induction Heating Systemswww.autotronheater.com

Auveco Productswww.auveco.com

Axalta Coating Systemswww.axaltacoatingsystems.com

B-TEC USA LLCwww.btechsystems.com

BASF Automotive Refinishwww.basfrefinish.com

Becca Inc.www.beccainc.com

Bee Line Companywww.beeline-co.com

BendPak, Inc.www.bendpak.com

Beugler Striperswww.beugler.com

BlackJack Frame Machineswww.blackjackframe.com

Blair Equipment Co.www.blairequipment.com

Blowtherm Spawww.blowtherm-usa.com

BMW of North America, Inc.www.bmwusa.com

Body Supply & Fastener Co.www.bsfco.com

Bodyshop Bidswww.bodyshopbids.com

Boge America, Inc.www.boge.com

Bonny Marlin, Inc.www.bonnymarlin.com

BoothFilterStore.com LLCwww.boothfilterstore.com

BTB Auto Glass & BodyShop Toolswww.btbtools.com

Buff and Shine Mfg.www.buffandshine.com

Buske LLCwww.buskellc.com

Cal-West Specialty Coatingswww.cal-west.net

Caliber Collision Centerswww.calibercollision.com

Alp

hab

eti

cal

List

ing



California Pulse Incwww.californiapulse.com

Campbell Hausfeldwww.chpower.com

Capital Wheels and Auto Salvagewww.capitalautowrecking.com

Car Bench North Americawww.carbenchna.com

Car Britewww.carbrite.com

Car-O-Liner Companywww.car-o-liner.com

Car-Part.Comwww.car-part.com

Carborundumwww.carborundumabrasives.com

CARFAX Inc.www.carfax.com

CARSTARwww.carstar.com

Catalyst Industries, Inc.www.finalsand.com

CCC Information Services, Inc.www.cccis.com

Cebotech, Inc.www.cebotechusa.com

Celette Inc.www.celette2013.com

Central Coast Filter & Supply Co.www.centralcoastfilter.com

Certified Automotive PartsAssociation [CAPA]www.capacertified.org

CertifiedFirst Networkwww.certifiedfirst.com

Certifit Autobody Partswww.certifit.com

Champion Pneumaticwww.championpneumatic.com

Chemicar USAwww.chemicar.com

ChemSpec USAwww.chemspecpaint.com

Chief Automotivewww.chiefautomotive.com

Christie Automotive Productswww.christieautomotive.com

Cintas Corp.www.cintas.com

CJJ Inc.www.staraliner.com

Clean Pluswww.cpidivisions.com

Clean Shopwww.cleanshopmfg.com

Clore Automotivewww.cloreautomotive.com

CLS, Inc.www.clsincorporated.com

Col-Met Auto Directwww.colmetautodirect.com

COLLISION AUTOMOTIVEREPAIR SVC INCwww.cars.coop

Collision Center Design LLCwww.collisioncenterdesign.com

Collision Equipment Group, Inc.www.cegroup.com

Collision Serviceswww.collisionservices.com

Collision Websiteswww.collisionwebsites.com

ComputerLogic, Inc.www.computerlogic.com

ComSearchwww.com-search.com

CCARwww.sp2.org

Copartwww.copart.com

Correct Collect LLCwww.correctcollect.com

Cowles Productswww.cowlesproducts.com

Crash-writeR [Applied ComputerResources]www.crash-writer.com/bsbweb

Crystal-Glo Mfg. Corp.www.crystal-glo.com

CSF Inc.ww.vsfradiators.com

CSi Completewww.csicomplete.com

Cumberland Products, Inc.www.cumberlandproductsinc.com

Customer Research, Inc.www.CustomerResearch.com

Dar-A-Con Industrieswww.dar-a-con.com

Data Welder Inc.www.datawelder.com

Datco International, Inc.www.datco.com

Dent Doctorwww.dentdoctor.com

Dent Fix Equipmentwww.dentfix.com

Dent Magic Toolswww.dentmagictools.com

Dent Tools Directwww.denttoolsdirectusa.com

Dent Wizardwww.dentwizard.com

Detro Mfg. Inc.www.detromfg.com

DeVilbiss AutomotiveRefinishingwww.autorefinishdevilbiss.com

Diamond Liners, Inc.www.diamondliners.com

Diamond Standardwww.diamondstandardparts.com

Disco Automotive Hardwarewww.discoautomotive.com

Dominion Sure Seal Ltd.www.dominionsureseal.com

DSR Distributingwww.dsr-recycling.com

Dupli Colorwww.duplicolor.com

Dustless Blastingwww.dustlessblasting.com

Dynabrade, Inc.www.dynabrade.com

DV Systemswww.dvsystems.ca

E-Z Mix Productswww.ezmix.com

Eagle Abrasives, Inc.www.EagleAbrasives.com

ECS Automotive Concepts, LLCwww.ecsautomotive.com

ECS VIN,LLCwww.ecsvin.com

Eezer Products Inc.www.eezer.com

Elektron Inc.www.elektron-bremen.com

EMM America, Inc.www.emmamerica.com

Enterprise Rent A Carwww.enterpriseremarketing.com

Eppco Enterprises, Inc.www.eppco.net

Alp

hab

eti

cal

List

ing


Qui

ckR

efer

enceGuide


Qui

ckR

efer

enceGuideEqualizer Industries, Inc.

www.equalizer.com

ESABwww.esabna.com

Escowww.esco.net

Eurovac Inc.www.eurovac.com

Evercoatwww.evercoat.com

Extractorwww.extractortools.com

EZ Edger-Hostar, Inc.www.ezedger.com

EZ Mixwww.ezmix.com

Fabick Protective Coatingswww.fabick.com

Fandeli Internationalwww.fandeli.com

Farecla Inc.www.fareclainc.com

Fastening Systems Internationalwww.fsirivet.com

FBS Distribution Co., Inc.www.fbs-online.com

Ferro Industries, Inc.www.ferroind.com

FI.TIMwww.fitim.com

Filco Inc. - Termomeccanica N.A.www.filcoinc.com

Fillon Technologieswww.fillontech.com

FilmTech Automotive, LLCwww.filmtechauto.com

Finesse Pinstriping, Inc.www.finessepinstriping.com

Finish Kare Products, Incwww.finishkare.com

Fitzgerald’s RestorationProductswww.fitzgeraldsrestoration.com

Fix Autowww.fixauto.com

Flitz Internationalwww.flitz.com

Franmar Chemical, Inc.www.franmar.com

FS-Curtiswww.fscurtis.com

Future Cure Paint Boothwww.futurecure.com

G.L. Enterpriseswww.glenterprises.biz

Garage Equipment Supplywww.geusa.com

Gardner Denver, Incwww.gardnerdenverproducts.com

Garmat USAwww.garmat.com

Gates Corporationwww.gates.com

Gatorhyde/Chemline, Inc.www.gatorhyde.com

Gemtex Abrasiveswww.gemtexabrasives.com

General Motorswww.goodwrench.com

GfG Instrumentationwww.gfg-inc.com

Glass Medicwww.glassmedic.com

GlasWeldwww.glasweld.com

Global Finishing Solutionswww.globalfinishing.com

Goff’s Enterpriseswww.goffscurtainwalls.com

Gold Plating Serviceswww.goldplating.com

Gordon Auto Body Partswww.gordon.com.tw

Grade A Toolswww.gradeatools.com

Greenleaf Auto Recyclerswww.greenleafauto.com

H & S Autoshotwww.hsautoshot.com

Haldon Companywww.crashwrap.com

Hedson Technologieswww.hedsonna.com

Henry’s Automotive Warehousewww.henrysautomotivewarehouse.com

Herkules Equipment Corp.www.herkules.us

Hertzwww.hertz.com

Hi-Tac Clampwww.hi-tacclamp.com

Hi-Tech Industrieswww.hi-techindustries.com

Hopkins Manufacturing Corp.www.hopkinsmfg.com

Hunter Engineering Companywww.hunter.com

Hutchins Mfg. Companywww.hutchinsmfg.com

Hydrovane Compressorswww.hydrovaneproducts.com

Hymans Specialty Paint-Springfieldwww.ezmix.com

Hystik Inc.www.hystik.com.

Hyundai Motor Americawww.oem1stop.com

I-CARwww.i-car.com

Identifixwww.identifix.com

Indasa Abrasiveswww.indasausa.com

Induction Innovations, Inc.www.theinductor.com

Infratechwww.infratech-usa.com

Ingersoll-Randwww.ir.com

Innovative Tools & Technologieswww.innovativetools.com

Insurance Auto Auctionswww.iaai.com

International Epoxies & Sealerswww.useies.com

Interstate Marketing Corporationwww.imcequipment.com

Intertape Polymer Groupwww.intertapepolymer.com

Inventure, Inc.www.inventureinc.com

Ionix Technologieswww.ionixtechnologies.com

Island Clean Air Inc.www.islandcleanair.com

J. Lee Automotive IndustryEquipmentwww.usaspotwelding.com

Josam Products, Inc.www.josamusa.com

Kaeser Compressors, Inc.www.kaeser.com

Karajen Corp./BoothBoxwww.karajencorp.com

Alp

hab

eti

cal

List

ing

Circle 94 for Reader ServiceCircle 122 for Reader Service »


Qui

ckR

efer

enceGuide

Kayco Spray Booths, Inc.www.kaycospraybooths.com

Kent Automotivewww.kent-automotive.com

Keyod Incwww.keyod.com

Keysco Toolswww.shindustries.com

Keystone Restyling Productswww.keystonerestyling.com

Kia Motors Americawww.kia.com

Kidde Fire Systemswww.kiddefiresystems.com

Killer Tools & Equipment Corp.www.killertools.com

Kings Products Inc.www.bodypull.com

Kirker Automotive Finisheswww.kirkerautomotive.com

Klean-Strip Automotivewww.kleanstripauto.com

KPS Auto Body SuppliesDistributorwww.kpssolution.com

Kwicksilver Systemswww.kwicksilverusa.com

La-Man Corporationwww.laman.com

LAC Corporationwww.laccorp.com

Lake Country Mfg. Inc.www.lakecountrymfg.com

Lancer Insurance Companywww.lancerinsurance.com/autorepair.htm

Langeman Mfg. Ltd.www.langeman.com

LDPI Lightingwww.ldpi-inc.com

Lencowww.lencoautomotive.com

LiftMasterwww.liftmaster.com

Light Up Customs, LLCwww.lightupcustoms.com

Lincoln Electricwww.lincolnelectric.com

Lista International Corp.www.listaintl.com

LKQ Corporationwww.lkqcorp.com

Logicar Inc.www.automotiveartpaints.com

Lone Star Software (Alliance)www.eztraker.com

Lord Corporationwww.lord.com/fusor

Louis M. Gerson Co., Inc.www.gersonco.com

Maaco Franchising, Inc.www.maacofranchise.com

Malco Products, Inc.www.malcotools.com

Marathon Spray Booths &Finishing Systemswww.marathonspraybooths.com

MarkingPenDepotwww.markingpendepot.com

Martech Services Companywww.breathingsystems.com

Martin Senour Automotive Finisheswww.martinsenour-autopaint.com

Martin Tool & Forgewww.martintools.net

Masters School Of AutobodyManagementwww.masters-school.com

Matrix System Automotive Finisheswww.matrixsystem.com

Mattei Compressorswww.matteicomp.com

MAXIMAwww.maximaauto.com

Maxzone Depo Auto Parts Corp.www.maxzone.com

Mechanix Wearwww.mechanix.com

Meguiar’s, Inc.www.meguiars.com

Melmark Tool Mfg., Inc.www.melmarkmfg.com

Menzerna USAwww.menzernausa.com

Mercantile Development, Inc.www.mdiwipers.com

Mercedes-Benzwww.mbusa.com

Merfin Systems, Inc.www.merfin.com

Messe Frankfurt,Inc./Automechanikawww.messefrankfurt.com

Metal Works 360 Inc.www.metalworks360.com

Mettler-Toledowww.mt.com

Microflex Corporationwww.microflex.com

MIPA Professional CoatingSystemswww.mipa-paints.com

Mirka Abrasives, Inc.www.mirka-usa.com

Mitchell Internationalwww.mitchell.com

Mohawk Liftswww.mohawklifts.com

Montana Products, Inc.www.montanabigsky.com

Morgan Manufacturing, Inc.www.morganmfg.com

Morton Paint Companywww.uschem.com

Motor Guard Corporationwww.motorguard.com

Mytee Products, Inc.www.mytee.com

NAPAwww.napaonline.com

Nilfisk-Altowww.nilfiskcfm.com

Nissan North America, Inc.www.nissan4parts.com

NorAM, Inc.www.noraminc.com

Norgate Tech. Inc.www.abwtracker.com

Northernwww.northernfactory.com

Nova Vertawww.novavertausa.com

Noxudolwww.noxudol.com

NRD, LLCwww.theneutralizerac.com

Nu-Tec Systems LLCwww.nu-tecsys.com

OEConnectionwww.oeconnection.com

Omega Recycling Technologieswww.omega-systems.ca

Omni United USA Inc.www.omni-united.com

Optima Automotivewww.optimaautomotive.com

Alp

hab

eti

cal

List

ing

Circle 95 for Reader Service« Circle 123 for Reader Service


Qui

ckR

efer

enceGuideOutrageous Custom Finishes

www.outrageousfinishes.com

PDQTools.comwww.pdqtools.com

PDR Coachwww.pdrcoach.com

Peacock Laboratorieswww.pchrome.com

Perfect Fit Groupwww.perfectfitgroup.com

Perma-Coatwww.perma-coat.net

Persyst Enterprises Inc.www.solvent-recycler.com

PMCLogicwww.pmclogic.com

Porter-Fergusonwww.porter-ferguson.com

Powder-X Coating Systemswww.powderx.com

PPG Automotive Refinishwww.ppgrefinish.com

Precision Valvewww.prevalspraygun.com

PreFab Adswww.prefabads.com

Presta Productswww.prestaproducts.com

Pro Spot International, Inc.www.prospot.com

Pro Tech Polymer Products, Ltd.www.prestopro.com

Pro Tools & Equipment, Inc.www.protools.ws

Pro-Spray Automotive Finisheswww.prosprayfinishes.com

Pro-Tek Spray Equipmentwww.pro-teksprayequipment.com

Prostripewww.prostripe.com

PSR, Inc.www.psr-recycling.com

Pull-It Corporation/Mo-Clampwww.moclamp.com

Pyro-Chemwww.pyrochem.com

QCSA Auto Auctionswww.qcsa.com

QRP, Inc.www.qrpgloves.com

Quali-Tech Manufacturing Co.www.quali-techmfg.com

Quality Finish Serviceswww.qualityfinishservices.com

Quincy Compressorwww.quincycompressor.com

Qwiklinerwww.qwikliner.com

R&H Productswww.rh-products.com

R.S. Finishing Systems Inc.www.rsfinishing.com

Rapid Tac Inc.www.rapidtac.com

RBL Products, Inc.www.rblproducts.com

RDF Enterprises LLCwww.vstatus.biz

Reading Technologies, Inc.www.driair.com

RealParts.comwww.realparts.com

Reflex Truck Linerswww.langeman.com/Reflex/BSB

Reflexxion Automotive Productswww.reflexxion.com

Roberts-Gordonwww.rg-inc.com

Roll Seal, Inc.www.rollseal.net

Rossknecht Softwarewww.rossknecht.com

Rotary Liftwww.rotarylift.com

RoTOOLwww.rotoolvacuumsystems.com

RTI Technologieswww.rtitech.com

Rubber-Seal Medallion RefinishSystemwww.medallionrefinish.com

S&G Tool Aid Corp.www.toolaid.com

S&H Industrieswww.shindustries.com

S.M. Arnold, Inc.www.smarnoldinc.com

Safety Regulation Strategies, Inc.www.safetyregulations.com

Sartorius Corporationwww.sartorius.us

SATA Spray Equipmentwww.satausa.com

SCA Franchising Companywww.sca-appraisal.com

Schumacher Electricwww.batterychargers.com

Scorpion Truck Bed Linerswww.scorpioncoatings.com

SEMA Showwww.semashow.com

Sensible Car Rentalwww.sensiblecarrental.com

Sharpline Converting, Inc.www.prostripe.com

Sherwin-Williams AutomotiveFinisheswww.sherwin-automotive.com

Shoot Suit Inc.www.shootsuit.com

Shop-Pro Equipmentwww.shop-pro.com

ShopSmart Auto Body Supplywww.shopsmartsupply.com

sia Abrasives, Inc. USAwww.sia-USA.com

SILVER SAILS AUTOMOTIVEwww.silversails-paints.com

SodaBlast Systemswww.sbsllc.com

Solvent Kleene, Inc.www.solventkleene.com

Sorbothane Incwww.sorbothane.com

Southern Polyurethanes, Inc.www.southernpolyurethanes.com

Spanesiwww.spanesi.com

Spectra Chrome LLCwww.spectrachrome.com

Spectra Premium Industrieswww.spectrapremium.com

Spies Heckerwww.spiesheckerusa.com

Spray-Lining and Coatingswww.spray-lining.com

Spray-Techwww.spraytech.com

SprayMax Aerosolswww.uschem.com

Sprayway, Inc.www.spraywayinc.com

SprayZone.netwww.sprayzone.net

Standard Infrared Inc.www.standardir.com

Standoxwww.standoxna.com

STARCKE Abrasives USA, Inc.www.starckeusa.com

Alp

hab

eti

cal

List

ing



Qui

ckR

efer

enceGuide

Steck Manufacturingwww.steckmfg.com

Steiner Industrieswww.steinerindustries.com

Sterling Auto Bodywww.sterlingautobody.com

STOKO Skin Carewww.stokoskincare.com

Stolen & Recoveredwww.stolenandrecovered.com

Streamline Toolswww.shindustries.com

Style-Line Corp. Intl.www.soft-sanders.com

Subaru Of Americawww.subaru.com

Suburban Mfg.www.submfg.com

Sullivan-Palatekwww.sullivanpalatek.com

Summit Software and Marketing www.summitsoftwaresolutions.com

Sun-Spot Products International www.sun-spot.us

Sunex Toolswww.sunextools.com

Sunmight Abrasiveswww.USChem.com

Superior Dent Removalwww.nodents.com

SureCriticwww.SureCritic.com

Symtech Corporationwww.symtechcorp.net

T9 Products, Inc.www.tnine.com

Tape Industrial [email protected]

Tech Zone Airbag Servicewww.techzoneairbagservice.com

tesa tape, inc.www.tapeindustrial.com

TG Productswww.therailsaver.com

That’s Included Inc.www.thats-included.com

The Boyd Group Inc.www.boydgroup.com

The Collision Equipment Groupwww.cegroup.com

The Ding Kingwww.dingking.com

The Fastener Warehousewww.thefastenerwarehouse.com

NATEFwww.nastf.org

Time Shaver Toolswww.timeshavertools.com

Tite-Spot Welders, Inc.www.titespot.com

Total Automotive, Inc.www.totalauto.com

Toyota Motor Sales U.S.A.www.toyotapartsandservice.com

Trade Associates Inc.www.dura-block.com

Transtar Autobody Technologieswww.tat-co.com

Trimaco, LLCwww.trimaco.com

Tru-Line Laser Alignmentwww.tru-line.net

Tsunami Compressed Air Solutionswww.tsunami.us.com

Turbo Liner, Inc.www.turboliner.com

TYC/Genera Corporationwww.genera.com

U.S. Body Productswww.usbodyproducts.com

U.S. Chemical and Plasticswww.uschem.com

Ultimate Liningswww.ultimatelinings.com

Ultra Dent Tools, Inc.www.ultradenttools.com

UniCure Sprayboothswww.spraybooths.com

UniRam Corporationwww.uniram.com

United Recyclers Group, LLCwww.u-r-g.com

Urethane Supply Companywww.urethanesupply.com

USI of North Americawww.usiitalia.com

Vale Training Solutionswww.valetrainingsolutions.com

Valsparwww.valsparrefinish.com

Vantage Toolwww.shindustries.com

VeriFacts Automotivewww.verifactsauto.com

Vision Group Investmentswww.bizelaunch.com

Viskon-Airewww.viskon-aire.com

Vogel Automotive Coatingswww.axiscoatings.com

Volkswagen of America, Inc.www.vw.com

Volvo Cars Of North AmericaLLCwww.volvocars.com

Vortex Sprayliners, Inc.www.vortexsprayliners.com

Walcom USAwww.walcom-usa.com

Walmec North Americawww.walmecna.com

Wandawww.wandarefinish.com

Web-Estwww.web-est.com

Wedge Clamp Systemswww.wedgeclamp.com

Weller Auto Partswww.partsbyweller.com

Wheel Collision Centerwww.wheelcollision.com

Wheels Americawww.wheelsamerica.com

WireTrim Edge Cutting Tapewww.wiretrim.com

Wizards Productswww.wizardsproducts.com

WM Barr & Co Incwww.kleanstripauto.com

X-Pert Paint Mixing Systemswww.x-pertinc.com

XIM Products, Inc.www.ximbonder.com

Zendex Tool Corporationwww.ezgojaks.com

Zolatone Automotive, Industrial& Marinewww.zolatoneaim.com

Zurichwww.zurichna.com/zduA

lph

ab

eti

cal

List

ing


Ganske emphasized that investing intraining, tools and equipment, andpolishing business and marketingskills, is imperative if a shop is to remain viable in an increasinglycomplex industry.

Parts Programs/Standards »After lunch, Aaron Schulenburg, ex-ecutive director of the Society of Col-lision Repair Specialists (SCRS),reported on topical issues currentlyfilling the trade publication head-lines. The first topic was insurance-mandated parts procurementprograms such as PartsTrader, andSchulenburg discussed the feedbackSCRS has received on how the vari-ous programs have been received invarious markets. He pointed outthat, despite being in place for morethan a year in some markets, there

has still been no evidence presentedthat the programs are providing anyof the suggested benefits to collisionrepairers. Looking at a variety of car-riers utilizing different procurementplatforms and repair facilities oper-ating under their program, Schulen-burg indicated how cumbersomeand intrusive these mandated pro-grams can be to the shop when itcomes to managing vendors andparts. In one instance, the carriercommunication recognized the“frustration” repair facilities feltfrom being obligated to order a vari-ety of parts, each from a differentsupplier, each in a different state.

Schulenburg also addressed theongoing dialogue between I-CARand repair organizations regardingthe recognition of OEM published re-pair procedures as the industry’sstandard of repair. His presentationdemonstrated the importance of suchdiscussion as he pointed out con-trasts between “standard” programsin the U.K. and the U.S. In light of re-cent legislation filed in the U.S.House and Senate seeking to repealparts patent laws, he offered aslideshow presentation illustrating

common problems shops experiencewhen procuring both used and after-market parts that lead to parts re-turns, exposing the incredible wasteof time and money shops are subject-ed to when attempting to incorporateunfit parts into the repair process.

»| Industry Update |«


shops that are obligated to change their internal business practices to accom-modate the changing rules of the DRP relationships.”

SCRS cites one email from an American Family field adjuster to a group ofrepair businesses on the program that said, “I’ve received lots of feedbackfrom almost everyone about APU [Solutions]. There is some good with it, andthen there is some very frustrating/difficult stuff to deal with. One of the ma-jor concerns I’m hearing about right now is APU recommending all these littleoutlying suppliers that are requiring credit cards before you can order a part.Shops are not set up to be dealing with credit cards all over the country, andtruly local suppliers such as Keystone don’t require them. Another concern isfreight and, more specifically, how returns are handled. None of these aremaking things easier for you, and that’s frustrating for everyone.”

Added SCRS Immediate Past Chairman Aaron Clark, “Despite the obvi-ous recognition of the hardships these mandates are potentially creating, anddespite the rapidly evolving marketplace where it appears more and moreonline parts procurement solutions are entering into the marketplace, it isbaffling why carriers continue to dictate process, rather than seeking a re-sults-driven relationship with repairers. It certainly leaves the impressionthat there is more to gain for the insurance industry than the desire for in-creasingly informed selection of parts choices from reasonable vendors andmore efficient processing.”

SCRS continued from pg. 13


Conference continued from pg. 13

Web-Est Adds European andCanadian Rate Matrices to PDREstimating Software

Web-Est announced the addition of

new matrices for Europe and

Canada. Each new matrix allows users

to create multiple custom rate profiles

for performing PDR estimating in the

U.S., Canada and Europe.

"We are very excited about these new

features in our program," said Eric

Seidel, president and CEO.

PDR Estimating is a new product

launched by Web-Est, in partnership

with Community Data Group, to provide

PDR technicians with efficient and

affordable estimating technology.

Web-Est has become the leader in

online collision estimating software. To

learn more, visit Web-Est.com or call

(888) 932-3780. Visit their website to

start a free trial on PDR-Software.

ProductShowcase

Protect Seats from StainsThe 4050 Seat Protector is madeof heavy-duty vinyl coated fab-ric that’s resistant to water andoil. Its large size (28-by-58inches) protects the sides andfront of a seat, and its slideon/off design makes for easyinstallation and removal. It can be wiped down or machinewashed to remove stains or debris.Shoot Suit Inc.www.shootsuit.com


Foaming Wax and Grease Remover The RBL system is designed as afoaming wax and grease removerprior to paint. It also works greatfor removing road grime, salt and rubbing compound. The foamstays on the surface until it’s wiped off. There is zero alcohol in theRBL formula, so there is no chance of the primer or filler lifting or wrinkling.RBL Products, Inc. www.rblproducts.com


Radiator Coolant Test StripsThis compact retail solution pro-vides a quick and simple methodto prevent coolant contamination.Compatible with all types ofcoolant, the Radiator Coolant TestStrip Kits provide fast and accurateresults in seconds. Spectra Premiumwww.spectrapremium.com


Four-Stage Membrane DryerThe WNA AMD-035 Membrane Dryer has a four-stage pre-filtration system that provides longevity ofthe product. It has a flow rating of 35 SCFM andmaximum working pressure of 150 psi. It ultimatelyremoves moisture, liquids, dust, rust, scale and othercontaminants to .01 microns. Walmec North Americawww.walmecna.com



Strengthen WaterborneAdhesion Bulldog Waterborne Adhesion Promoteris designed to promote adhesion of

waterborne coatings to all major raw/primed plasticsand pre-painted metal. This

patent-pending blend eliminates the need forprimer/sealer, and isVOC compliant in all areas of the country. Klean-Strip Automotivewww.kleanstrip.com


»| Product Showcase |«

Exact Wheel BalancingThe Ranger DST64T allows operators toquickly and automatically enter wheelparameter settings in less than three sec-onds for exact balancing every time. A

soft-touch keypad and display panel includes dynamic, static and variable allow

settings and features dynamic tire and wheelgraphics to help guide technicians through

balancing procedures.Ranger/BendPakwww.bendpak.com


Illuminate Surfaces forBetter Repairs The 3M PPS SUN GUN II provides a wide,even light beam to illuminate pre- and post-repair paint surfaces for accurate estimates andthe best quality repair. Improved features include longer battery run time, a wider andmore even light beam, an improved batterycharger and a more durable design.3Mwww.3Mcollision.com


Quick-DryingPrimer SurfacerTranstar’s Signature SeriesSpeed Primer is a premium,2K urethane primer surfacethat covers in as little as twocoats and dries in as little as30 minutes. This easy-to-

sand primer surfacer can be applied directly to metal, provides excel-lent gloss holdout and is highly resistant to film shrinkage.Transtar Autobody Technologieswww.tat-co.com


Remove Spot Welds The Malco Spot Weld Cutter Kit isa complete spot weld removal solution consisting of a 3/8-inchcutter assembly, five replacementcutter bits, a replacement centerdrill and a 5/16-inch cobalt drillbit. Kit components are also avail-able separately.Malco Products, Inc.www.malcotools.com



Reduce Sanding TimeEverGold Finishing Putty spreadsand levels to a smooth finish, reducing sanding time to removeheavy texture. It easily sands with180-grit sandpaper, eliminating theneed for coarse grits that can causesand scratch swelling. It containsZNX-7, which quickly provides superior adhesion to galvanizedsteel and aluminum, reducing therisk of pulling back featheredge.Evercoatwww.evercoat.com


»| Product Showcase |«

Optimize Air forSpraying WaterborneThe Model 50-WB air system low-ers dew point and relative humidi-ty for spraying waterborne paints.It can process up to 50 SCFM ofbreathable air or 35 SCFM of ultraclean, dry air. Martech Services Companywww.breathingsystems.com


Improved Coating forLess Buffing and Rework3M’s Purple Finishing Film Discs arespecifically formulated with an im-proved coating that levels surface de-fects, requires less buffing and rework,and reduces pigtails for a perfect finishon clearcoat, according to the company.

They’re available in 3-inch, 5-inchand 6-inch discs in variable gritmeasurements.3Mwww.3mcollision.com


Quickly EvaluateVehiclesHunter’s Quick Checkinspection system per-forms a comprehensivevehicle inspection in lessthan three minutes. Valu-

able information about a vehicle’s alignment, brake performance,battery health, emissions and tire health can be handed to vehicleowners as they wait. Hunter Engineering Companywww.hunter.com


Comfortable Spray GunThe GM 5000 Electrostatic Gun combinesthe latest in advanced ergonomics with su-perior liquid spray technology for improvedoperator comfort and efficiency. A light-weight design showcases excellent balance,fingertip controls and a low-force trigger. Mod-els are available for most solvent or water-based paintsand coatings.Wagner Industrial Solutionswww.wagnerGM5000.com



Target MobileCustomersMoFuse Local, a provider of mo-bile Web content, has an affordablesolution to help auto service busi-

nesses reachmobile cus-tomers. Forbusinesseswith a stan-dard website,MoFuse Localprovides a re-direct codethat detectswhen a visitor

is on a phoneand automatically

serves the mobile-friendly site tomaximize the collision repairshop’s opportunity for new busi-ness. If a business does not have awebsite, the MoFuse Local site canwork as a primary website. MoFuse Local mofuselocal.com/deal/bshop


Body Shop Inventory & Web Softwareby Rossknecht Software www.rossknecht.com

A Windows® inventory system for BodyShops that also salvage vehicles or havenew/used parts to sell – vehicle and parts

inventory, invoicing, reports, instant sales totals,bar-code labels, digital pictures, electronic cata-log of body parts. NEW: Put your inventory on yourWebsite included.No monthly fees. $895 complete. Free Demo [email protected] phone 303-884-5315

MarkiNgpeNdepot.coMCollision Shops, Towing, Auction Sites, Dealers,

Recyclers, OEMsTow Pro $2.50Autowriter $3.50Posca $3.50Bopagla $2.00Unipaint $3.86MPD-15 $1.30Volume Discounts!

Call 888-906-9370or online at

markingpendepot.com

»| Classifieds |«

Order your Wheels at:www.newwheel.com

or 800-486-0931

• Original Equipment Wheels In Stock• Limited Lifetime Guarantee• 1000s of Wheels In Stock• Affordable Prices

We ship from eight different locations:Dallas, Houston, San Antonio, Los Angeles,Philadelphia, San Francisco, Chicago, Miami

Alloy Wheel Remanufacturing

BodyShopBusiness Classified

• Help wanted • Business for sale

• Equipment for sale • Software...

and so much more!

Call Tom Staab today at

330-670-1234 ext. 224

BodyShop Business Classified

Help wanted • Business for sale Equipment for sale • Software...

and so much more!Call Tom Staab today at 330-670-1234 ext. 224

MIG / TIG / PLASMA / SPOT* Fixed & Flex-Neck Torches * Tips / Nozzles / Caps / Diffusers

* Wire / Rods / Tungsten * Helmets / Gloves / Safety Gear

The Body Shop SpecialistsToll-Free 1-866-568-3170

WELDINGDIRECT.COM

1.800.529.2640W W W . K AY C O S P R AY B O O T H S . C O M

QualitySolutions forthe Collision

Industry

www.bodyshopbusiness.com

FILTERS For Any Equipment! NEED A PREP STATION...?

We ORIGINATED Prep Stationproduction in the U.S.A. and lead in Quality,

Performance and Price!In-Ground and

Above-Ground Models

SPRAYBOOTHS & PREP STATIONSALL MAKES AND MODELS INCLUDING THE DUSTER 3000

Call Us ToSAVE

MONEY!

OVER 25 YEARS OF SATISFIED CUSTOMERS!

Call: 1-800-449-2525 for quotes

www.cleanshopmfg.com

»| Classifieds |«

Yuma, AZAuto Body Shop

FOR SALE: $499,000or $150,000 lease option!

office: 928-344-8300 or cell: 928-920-7520Don Woodke at [email protected]

Great location in Commercial Center 7,720 sq. ft. of building • 29,982 sq. ft. of land

unique and different and have another side other

than this professional collision center side.

You also did a ‘Harlem Shake’ video.Is it important to you

to instill fun in your work environment?Yes, I think that balance is quite

necessary because, in the work

environment, there are so many

deadlines and so much exactness

that the pressure level is very

intense. When you can interrupt

that by having a happy, fun-loving time

every once in awhile, it really breaks

down that pressure and makes it more

tolerable. Plus, you get to see people

team up together to do something fun,

and when it comes time to team up and

do something exact, it’s a little easier to

do knowing you have these good times

behind you.

You actually employ a full-timevideographer to shoot all these

videos, correct?Yes, it’s not traditional for a collision shop to

have one, but I wanted to expose the public to

what we do. We hired a videographer to shoot

the grand opening of our Berlin, N.J. location,

and he did such a fantastic job exposing the many

facets of the people who built that fifth location

that I started to wonder how we could capitalize on

having someone like this in our life who could

show another side of collision. We could show how

we could fix a $20,000 wreck and then showcase

parts of our life that may not have anything to do

with collision.

Talk about your Harley.It’s a 2003 Road King Classic. It has been

transformed now for the second time and serves as

a showpiece we can take to different shows to

expose our talents to others. What’s more important

than the shows themselves is the camaraderie the

people from our company develop while there. They

choose to go to these shows because they enjoy

each other and it gives them a sense of pride when

we take first place or even if we don’t place. BSB

Man, you have a lot of tattoos.Yes, I don’t know how many I have

because one seems to lead into

another, but both my arms are tat-

tooed, my entire chest, the top por-

tion of my back and part of my leg.

My left arm is totally dedicated to

Rocco’s Collision and the collision industry.

One part says, ‘Only the strong survive,’ to show

that only the strong can withstand the pressure

of being a top shop. I also have a frame rack

inside a storm, a dragon holding a paint gun

and doing graffiti, and an air compressor with

a vicious face. On my hand, I have the ‘drip-

ping R’ logo of Rocco’s and an anchor indi-

cating that I am the anchor of the ship that

is our company.

Do you have a favorite one?Probably the gypsy women. I have one on my

neck and another on my right fist. I like their

will to live life to the fullest because they might

not be around tomorrow. Plus, they have great

beauty because many of them have great

features.

Do you ever get mistaken for the rapper,Pitbull?Yes, quite often!

You have a lot of videos on YouTube. Whydo you have one of you getting your beardtrimmed at a barber shop?I wanted to show the public and our cus-

tomers that we’re everyday people who do

everyday things. I also wanted to showcase

someone else’s talents and help them by spread-

ing the word about their business. Within collision

is the expectation of excellence, but we like to live

life, too. That’s also why I did a video of me get-

ting tattooed. I wanted to show people that we’re

TheShopMark CipparonePresident and CEORocco’s Collision Centers � Philadelphia, Pa.


bsb june 2013

Documents