browser settings

Browser Settings for SAP Use this procedure to verify that your browser settings are appropriate for the SAP system. If you have any questions about your browser version or settings, consult with your LAN administrator. Additional information about browser settings, including Firefox can be found at https://know.it.jhu.edu/display/SAP/SAP+Browser+and+Other+Configuration+Settings and http://h1support.johnshopkins.edu/.

Currently Supported Operating Systems and Browser Versions:

Windows 7 (Version 7.20sp3) ............................................................................................. IE 8, or 9; Firefox 3.6+ Other (Version 7.20sp3)................................................................................................. IE 7, 8, or 9; Firefox 3.6+ Windows All (Version 7.20sp7) ............................................................................................................................. MAC OS below 10.6+ (Version 7.20r5) ............................................................................................... Firefox 3.6+

Ctrl + Click the following appropriate Internet Explorer version to view required settings.

Internet Explorer 7 (IE 7) Internet Explorer 8 (IE 8) Internet Explorer 9 (IE 9)

Looking for previous versions of Firefox?

Firefox 3.0.x is no longer available for download! Firefox 3.6.23 Browser Settings

Not Yet Supported by SAP:

Safari Chrome Other Browsers

No Longer Supported by SAP:

Windows All (Version 7.10sp5) ......................................................................................... IE 7/8; Firefox 3.0/3.5 Windows XP (Version 6.40sp23) .......................................................................................................... IE 6 and 7 MAC OS X All (Version 7.10r2) ..................................................................................................... Firefox 3.0/3.5 MAC OS below 10.6 (Versions 7.10 & 7.20) ....................................................................................................ALL

Internet Explorer 6 Notice: As of November 7, 2010, SciQuest no longer supports Internet Explorer 6. SciQuest is the provider for HopkinsSelect eMarketplace catalogs.

If a user chooses to continue to use IE 6.0, we expect the eMarketplace catalogs will perform well, but the vendor discontinued testing and validation for this browser version, so there are no guarantees. If a problem is detected on this browser version only, it will not be corrected.

SAP Shopping Cart Requesters using IE 6.0; please, contact your IT Team to upgrade your browser.

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If you are using IE 7 you may need to make the following adjustments:

1. Tabbed Browsing Settings. If you are using IE7, make sure that your browser will display the new SAP tabs correctly.

Select Internet Options under Tools at the top of Internet Explorer.

On the General page, you will see a heading called Tabs. Select Settings to the right of Tabs to adjust the settings for SAP.

Set the Browser Settings as shown below.


2. Trusted Sites. Make sure that two sites (in red below) are added to the trusted sites tab in your browser.

Select Internet Options under Tools at the top of Internet Explorer.

Select the Security tab immediately to the right of the General tab.

Click Trusted sites in the box at the top of the window and then click the Sites button immediately below the box. The Trusted sites popup window will appear.

In the box that says Add this website to the zone: add these sites:

*.johnshopkins.edu *.erp.johnshopkins.edu

UNcheck the box next to Require server verification (https:) for all sites in this zone. Make sure you do this before you click Add in the next step.

Click the Add button to save your entry. It should then appear in the Websites box.

Click Close to close the window and save your entry.

3. Enable Downloads. While you are still on the Security tab, ensuring that Trusted Sites remains the chosen zone, adjust the security level to enable downloads from SAP.

Click Custom level to display the settings. Note that this box may not be available, depending on your security settings. If you do not see it, contact your LAN Administrator for assistance.


Scroll down until you see the header called Downloads.

Click the radio buttons to enable:

o Automatic prompting for file downloads

o File download

o Font download

Click OK to save your settings.

Click OK when you are back at the Internet Options window to save your settings.

If you experience any difficulties completing any of these steps, please contact your LAN Administrator.

4. Set up the Pop-up Blocker. Your pop-up blocker (if you have it turned on) needs to allow pop-ups from SAP.

Under the Tools menu at the top of Internet Explorer, click Pop-up Blocker.

If your Pop-up Blocker is turned off, you dont need to do anything further.

If the Pop-up Blocker is turned on, then click Pop-up Blocker Settings and the screen to the right will appear.

Enter *.erp.johnshopkins.edu into the address field, then click Close to save your settings.


If you are using IE 8 or IE 9 you may need to make the following adjustments:

1. Set up Pop-up Blocker. Your pop-up blocker (if you have it turned on) needs to allow pop-ups from SAP. To do this, follow steps below:

Click Tools on the internet explorer menu and a list of options appears.

Hover on Pop-up Blocker until the list of options options appears n the right.

If your Pop-up Blocker is turned off, you dont need continue.

If you Pop-up Blocker is turned on, the click Pop-up Blocker settings.

Enter *.erp.johnshopkins.edu in the address field.

Click the Close button at the bottom of this window.


2. Trusted Sites. Make sure that *.johnshopkins.edu and *.erp.johnshopkins.edu are added to the trusted sites tab in your browser.

Click Tools from the internet explorer menu.

Click on Internet Options at the bottom of the list.

Click Trusted sites in the box at the top of the window

Then click the Sites button below the box.

In the Trusted sites pop-up window that appears type the following websites in the Add this website to the zone: field.

sites:

*.johnshopkins.edu *.erp.johnshopkins.edu

Uncheck the box next to Require server verification (https:) for all sites in this zone. Make sure you do this before you click Add in the next step.

Click the Add button to save your entry. It should then appear in the Websites box.

Click Close to close the window and save your entry.


3. Enable Downloads. While you are still on the Security tab, ensuring that Trusted Sites remains the chosen zone, adjust the security level to enable downloads from SAP. Click Custom level to display the settings. Note that

this box may not be available, depending on your security settings. If you do not see it, contact your LAN Administrator for assistance.

Scroll down the Security Settings pop-up window until you see the header called Downloads.

Click the radio buttons to enable:

o Automatic prompting for file downloads

o File download

o Font download

Click OK to save your settings.

Click OK when you are back at the Internet Options window to save your settings.

A security pop-up warning appears. Click the Yes button.


4. Compatibility Mode - you may need to make this adjustment when using hosted catalogs: Select the Compatibility Icon at the top

of the page or click Compatibility View under the Page menu.

Failure to make the change will result in this message screen when the shopper selects the internal catalog under Add Item.

5. Browsing between sites with different security levels: NEW MESSAGE! A security message can occur when moving from one screen to another in SAP and external websites. The difficulty is that the Windows warning message has changed in IE 8 causing people to answer the question incorrectly. This can disable users from browsing to needed sites like certain external e-shopping sites. The IE 7 security message screen is:

You must answer Yes.

The IE 8 security message screen is: You must answer No.


6. Security Warning: A security warning will be displayed the first time you attempt to attach a document in the SAP system. This warning informs you of the secure nature of the applet you're attempting to use and the certificate referenced in the warning must be accepted in order to continue.

Check the box next to the Always trust content from this

publisher. Failure to do so will cause this prompt to appear again in the future.

Click the "Run" button

Note: With the exception of application, server, or workstation upgrades, this messageshould not appear again after the first time you see it!

If you experience any difficulties completing any of these steps, please contact your LAN Administrator.

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