brownies: meet my customers - girl scouts

Find out where your customers are(Materials needed: butcher paper, Find Out Where Your Customers are worksheet, marker, pencils)

(15 min) Pass out worksheet and pencils, ask the girls who they think will want to buy Girl Scout cookies; who should they ask? Grandparents, neighbors, teachers, etc… Write down the girls responses on butcher paper for all the girls to see. On the worksheet girls will take what they have brainstormed as a group to create their own list of potential customers.

Teaching Tips: Call on quiet raised hands, call on helpers to pass out the paper and pencils

Step

1

Step

2

Talk to some customers(Materials needed: Talk To Some Customers worksheet, cookie menu, pencils)

Now that they have a list of customers, the girls need to know how to talk to them about what they are selling? What are the different kind of cookies, what do they cost, what are you doing with the money?

(15 min) Have helpers pass out cookie menu. In a group go over each Girl Scout cookie.(use cookie box props or pictures). Ask the girls if they know any facts about the cookies. Teach them some facts from the cookie fact sheet.

(15 min) Next, pass out the worksheet and go over each question with the girls and help them fill out their worksheet.

Teaching Tips: Some girls will finish faster than others, have girls that finish their worksheet first, go and help other girls.

Sign In/Introduction(5 min) Hi my name is____________________________.

Today you are going to learn how to talk to your customers about Girl Scout cookies and have fun role playing while you earn your Meet My Customers badge. Do you know what a customer is? Do you know what a seller is?

Hello!

Brownies: Meet My Customers

girlscoutshcc.org/cookies • 800-322-4475

Practice handling money and making change(Materials Needed: Play money, scissors, zip lock bags)

(15-20 min) Pass out sheet of play money. Have girls cut out their money and put it in a zip lock bag. Ask girls how many boxes of cookies can they buy with $5, $10? How many boxes could they buy if they used all of their play money?

Teaching Tips: If some of the girls don’t finish cutting out their money, they can fold it up and put it in their bag to cut later. Remind girls to clean up after themselves. Show them the proper way to carry scissors.

Step

3

Step

4Role Play Good Customer Relations(Materials Needed: Cookie Box props, play money, finished worksheets)

(5 min) As a group, go over the steps taken so far. Who are your customers? What do your customers want to know? How do you talk to them? If a customer asked for your advice on what cookie to buy, what would you say and why?

(25 min) Split girls into groups of 2 or 3, its time to role play buying and selling cookies! Each group will get boxes of cookies to use as props to sell to each other, and they will use their play money. Remind the girls to refer to the worksheets they have been working on to practice role playing. Example: If they want to sell cookies to a grandparent, then one of them can pretend to be the grandma, while the other girl tries to sell her cookies, asking questions a grandma might ask. Remind the girls to take turns being the buyer and the seller.

Teaching Tips: If you have a group of girls that are shy, try partnering them up with girls that are not

Snack time (10 min)

Step

5Thank your Customers!(Materials needed: Thank you card template, scissors, crayons)

(20-30 min) What do you say to a customer every time, even if they don’t buy cookies? We say THANK YOU! Have girls decorate their own set of thank you cards to pass out to their customers. Pass out Thank you card template, have girls decorate and cut out cards. Cut out cards can be placed in the same zip lock as the play money.

Teaching Tips: If the girls run out of time to cut out their cards, that’s ok. They can cut them out at home.

Clean up/Pass out Badges (10 min)

S’MORESCrispy graham cookie and double dipped

with a yummy crème icing and a scrumptious chocolaty coating

CARAMEL DELITES®

Vanilla cookies topped with caramel, sprinkled with toasted coconut and laced

with chocolaty stripes

THANKS-A-LOT®

Shortbread cookies dipped in rich fudge and topped with an embossed thank you message

in one of 5 languages

CARAMEL CHOCOLATE CHIPRich caramel, semisweet chocolate chips,

and a hint of sea salt in a chewy cookie

PEANUT BUTTER PATTIES®

Crispy vanilla cookies layered with peanut butter and covered with a chocolaty coating

LEMONADES™

Savory slices of shortbread with a refreshingly tangy lemon-flavored icing

SHORTBREADTraditional shortbread cookies

PEANUT BUTTER SANDWICHCrisp and crunchy oatmeal cookies

with creamy peanut butter filling

THIN MINTS®

Crispy chocolate wafers dipped in a mint chocolaty coating

GF!

2018-2019 Girl Scout Cookie Menu


Make a list of people you want to talk to about buying cookies.

FAMILY NEIGHBORS FRIENDS TEACHERS

1. ___________________________________________________

2. __________________________________________________

3. __________________________________________________

4. __________________________________________________

5. __________________________________________________

6. __________________________________________________

7. ___________________________________________________

8. __________________________________________________

9. __________________________________________________

10. _________________________________________________

11. __________________________________________________

12. _________________________________________________

13. _________________________________________________

14. _________________________________________________

15. _________________________________________________

16. _________________________________________________

17. __________________________________________________

18. _________________________________________________

19. _________________________________________________

20. _________________________________________________

Find Out Where Your Customers Are


My goal is__________ boxes! I made this goal because…

______________________________________________________________________________________________________________

______________________________________________________________________________________________________________

______________________________________________________________________________________________________________

______________________________________________________________________________________________________________

______________________________________________________________________________________________________________

2017-2018 Girl Scout Cookie Goal

Draw a picture of what your troop wants to do with the cookie money that you earn.


A customer asks for your advice about which cookies to buy.

____________________________________________________

____________________________________________________

A customer tells you that she used to sell cookies as a Girl Scout.

____________________________________________________

____________________________________________________

• There 8 different kinds of Girl Scout cookies. Thin mints, Caramel delites, Shortbread, Peanut Butter Sandwich, Peanut Butter Patties, Lemonades, Thanks-A-Lot, and Girl Scout S’mores.

• Thin mints, are the top-selling Girl Scout Cookie in America.

• Shortbread is the longest running Girl Scout cookie.

• All of ABC’s Girl Scout Cookie varieties are cholesterol free.

• For every box of Girl Scout Cookies you buy, more than two-thirds of your purchase price is put to use by Girl Scout councils in your community.

• The first national Girl Scout Cookie sale was held in 1936.

• Thin Mints, Thanks-A-Lot, Lemonades and Peanut Butter Patties are vegan.

• All of ABC’s Girl Scout Cookie varieties have a trans-fat value of zero grams per serving and have NO partially hydrogenated oils.

• Thanks-A-Lot Girl Scout Cookies speak five different languages—English, Spanish, French, Chinese and Swahili!

• ABC does not use any artificial preservatives or artificial colors in our Girl Scout Cookies

• Imitated but never duplicated, Peanut Butter Patties® have been in our Girl Scout Cookie line for more than 30 years. They are the third-best-selling Girl Scout Cookie and are among the top 10 best-selling cookies in America.

• The first known cookie sale by Girl Scouts was in 1917 in Muskogee, Oklahoma.

A customer buys cookies, and says she wants to come back later to buy more.

____________________________________________________

____________________________________________________

What would you say?

Cookie Facts

Your customers are going to have lots of questions about cookies. This worksheet will help you know how to answer their questions.

Brownies: Talk to some customers

How much does a box of Girl Scout cookies cost?

____________________________________________________

____________________________________________________

Can I donate a box of cookies to the troops?

____________________________________________________

____________________________________________________

Do you have any vegan cookies?

____________________________________________________

____________________________________________________

What do you plan on doing with your cookie money?

____________________________________________________

____________________________________________________

Which cookie is your favorite? Why?

____________________________________________________

____________________________________________________

How long have you been a Girl Scout?

____________________________________________________

____________________________________________________

What are some questions you think your customer might ask?

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

Questions:

What are you going to do

with your cookie money?

How much do Girl Scout

cookies cost?

What is your favorite cookie?

We plan on going camping with our

cookie money!Girl Scout cookies are $5 a box.

Thin Mints are my favorite!


A customer asks for your advice about which cookies to buy.

____________________________________________________

____________________________________________________

A customer tells you that she used to sell cookies as a Girl Scout.

____________________________________________________

____________________________________________________

• There 8 different kinds of Girl Scout cookies. Thin mints, Caramel delites, Shortbread, Peanut Butter Sandwich, Peanut Butter Patties, Lemonades, Thanks-A-Lot, and Girl Scout S’mores.

• Thin mints, are the top-selling Girl Scout Cookie in America.

• Shortbread is the longest running Girl Scout cookie.

• All of ABC’s Girl Scout Cookie varieties are cholesterol free.

• For every box of Girl Scout Cookies you buy, more than two-thirds of your purchase price is put to use by Girl Scout councils in your community.

• The first national Girl Scout Cookie sale was held in 1936.

• Thin Mints, Thanks-A-Lot, Lemonades and Peanut Butter Patties are vegan.

• All of ABC’s Girl Scout Cookie varieties have a trans-fat value of zero grams per serving and have NO partially hydrogenated oils.

• Thanks-A-Lot Girl Scout Cookies speak five different languages—English, Spanish, French, Chinese and Swahili!

• ABC does not use any artificial preservatives or artificial colors in our Girl Scout Cookies

• Imitated but never duplicated, Peanut Butter Patties® have been in our Girl Scout Cookie line for more than 30 years. They are the third-best-selling Girl Scout Cookie and are among the top 10 best-selling cookies in America.

• The first known cookie sale by Girl Scouts was in 1917 in Muskogee, Oklahoma.

A customer buys cookies, and says she wants to come back later to buy more.

____________________________________________________

____________________________________________________

What would you say?

Cookie Facts

brownies: meet my customers - girl scouts

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