bÄr®onlne clent manual - julius baer group · the following handbook provides an overview of...

Bank Julius Bär Deutschland AG en1210 I V1.4 I 01.12.2019 I PAGE 1 FROM 25

BÄR®ONLNE

CLENT MANUAL

BÄR®ONLINE CLIENT MANUAL

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OVERVIEW

Bank Julius Bär Deutschland AG en1210 I V1.4 I 01.12.2019 I PAGE 2 OF 25

Your personal Bär®Online login gives you online

access to your account, security holdings and asset performance.

Your securities holdings are valued on the basis of the previous day's closing prices and are updated and made available to you each morning. All reports can be retrieved individually and are also available in a PDF format. Not only can you retrieve individual reports, but you also have the ability to view security statements and ultimo reports through your Post-box (for which you will need to be given additional access) and access customized asset analyses from your relationship manager over your Bär®Online login. The following handbook provides an overview of Bär®Online's capabilities and shows you how to customize your screens on the desktop and how to create your own reports quickly and easily. Your relationship manager is gladly available for any questions. CONTENTS Bär®Online Opening and Login 3 Navigation 6 Desktop 8 Document Archive / Postbox 9 Portfolio Analysis 13 Report Center 17


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LOGIN


Opening BÄR®ONLINE Worldwide access to Bär®Online is available via our homepage www.juliusbaer.de. You can find the link to BÄR®ONLINE GERMANY in the menu "E-Services" on the top right of the screen.

On this page you will find a detailed log-in description, a short video, a link to BÄR®ONLINE and some additional information.

http://www.juliusbaer.de/


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LOGIN


Important note about the browser All verions of Internet Explorer® are no longer supported. For your own security, please use a current version of the following browsers: Microsoft Edge®, Google Chrome®, Mozilla Firefox® or Apple Safari®. System Login

Login VASCO DIGIPASS®-Token

For security reasons, you will need to enter your username (beginning with a lowercase “c” or “c-“ followed by a six- or seven-digit number, e.g. “c123456” or “c-1234567”) each time you log in to Bär®Online. Please enter your personal PIN followed by the token code (without any space or special characters) in the same field (for example: PIN 1111, token code 0002226; please enter: 1111000226). To generate the six-digit token code please press the grey button on the token. For security reasons, each token code is valid for only 30 seconds. Therefore, the data entry procedure must be completed by clicking “LOGIN” within the same period of time. The first time you log in to the system, you will be requested to change your PIN. You may change your PIN at any time by clicking on “CHANGE PASSWORD” in the login screen. Please follow the on screen instructions to change the PIN. The new PIN is a self-selected number combination that must match the length of the previous PIN. Letters or special characters cannot be used. To confirm the new PIN, please use a new token number generated by the VASCO DIGIPASS®.

If prompted by your browser, do not save the password as you will have to enter a new token code with each login. Otherwise the old token code is used with a

renewed registration again and a login is not possible. !


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LOGIN


If the user ID (username) or PIN is entered incorrectly, the input fields are emptied again. Correct the entry and make sure that you create a new token number. Access will be blocked after three incorrect login attempts. For security reasons, there is no notification given to indicate that access has been blocked. After the third invalid attempt to log in to the system, it is necessary to unlock your access to Bär®Online and to reset your PIN. In this event, please contact your relationship manager or the Bär®Online support desk (Monday through Friday from 8 a.m. to 8 p.m.) at the following service numbers: 00 800 0800 4560 (toll free) or 00 41(0)58 888 4560 (standard charges apply)


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NAVIGATION


Adjustments to the View Similar to the normal Windows® or Mac OS functionality, you can move the windows within the desktop view as you wish. To do this, please click and hold down the left mouse button on the grey title bar and move the window to your preferred location. When you are finished, release the mouse button.

Your window can be maximized on your screen by clicking on . You can reduce the window size again by clicking on . If you want to close the window, click on . By clicking on you can move the window into the task bar on the bottom of the desktop. You may re-open the window again by clicking on the task bar icon. In many views, you have the possibility to individually adjust the width and the order of the columns. To adjust the width, click on the vertical bar between two column titles, hold down the mouse button and move the cursor left or right to the required width. The column settings can be saved by clicking on . The next time you open the Postbox page your restored view will re-appear. The symbol allows you to recover the standard settings. To view the details of a particular portfolio, drag and drop the portfolio from the navigation bar into the middle of the screen. The same function is available for reports or report sets. The red cross will turn into a green check confirming the validity of the portfolio. Alternatively, you may double-click on the required portfolio, which will automatically transfer the portfolio to the middle of the screen.


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NAVIGATION


If you want to logout or would like to view the imprint or terms of use, click on the “Start” button on the bottom left hand corner of Bär®Online. Language settings for the desktop and the reports as well as the configuration of the standard currency can be accessed via “SETTINGS”.


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DESKTOP


Welcome to Bär®Online You can choose from four icons on the desktop offering a variety of different functionalities.

Portfolio Analysis The Portfolio Analysis provides a detailed overview of your wealth.

Document Archive The Postbox as well as Archived Documents may be accessed via the Document Archive.

Report Center A variety of wealth reports can be created in the Report Center.

Help Further information is available in the Help module. You can access the content directly on the internet via E-Service.

Following this introductory page, you will find detailed information regarding each individual icon.


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DOCUMENT ARCHIVE / POSTBOX


New documents in the Postbox If you use Bär®Online's Postbox function, you will be directed to unread documents in your Postbox after successful login.

Please open the document archive by clicking on the icon “Document Archive”. In this module you can retrieve the documents which were sent to you electronically (reports, transaction statements and confirmations, consultation protocols, etc.). New and unread documents are marked in bold. They can be opened by clicking on the PDF symbol after which they will be marked as read.

Tags a document as a favourite

Opens a document

Downloads a document


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Column Adjustment in the Postbox Click the right arrow for the drop down menu within the column header, and then click on "Columns". Here you have the possibility to show or hide additional columns.

The column settings can be saved by clicking on the symbol. The selected settings will be available again the next time you visit your Postbox page. The symbol allows you to recover the standard settings. Additionally, you have the possibility to set a filter or sort the column alphabetically or numerically.


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Creating subfolders Subfolders can be created by clicking on „NEW FOLDER“.

The “Path” allows you to choose the location where the subfolder should be created. Type in the desired name and finalize the process by clicking on „OK“. The new folder will be displayed immediately. Should you want to delete it again, simply click on .


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Automatic Removal of Read Documents Documents you have already read are automatically deleted from the Postbox after 24 months. Documents that you would like to store must be saved on your hard drive or on an external storage medium. Unread documents will not be deleted but remain in your mailbox. Consultation Protocol and Product Information Sheets As a Bär®Online user, you will receive consultation protocols, cost informations and product information sheets (PIB) in your Postbox. These documents are available for storing and printing in a PDF format. If you do not read your consultation documents within 14 days of their receipt, they will be sent to you by regular mail.

Please note that the Bär®Online Postbox does not have email capabilities. You cannot use Postbox to send or forward messages or to place orders.

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PORTFOLIO ANALYSIS


To view your portfolio, click on the icon “PORTFOLIO ANALYSIS”.

In the navigation bar to the left of the screen, all accessible portfolios are displayed. Should you want to search for a portfolio, enter the name or number in the field containing an asterisk.

To view the details of a particular portfolio, drag and drop the portfolio from the navigation bar into the middle of the screen. The red cross will turn into a green check confirming the validity of the portfolio. Alternatively, you may double-click on the required portfolio, which will automatically move the portfolio to the middle of the screen.


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PORTFOLIO ANALYSIS


The valuation date as well as the currency can be changed. The valuation type is defaulted to TradeDate and can also be changed to ValueDate or BookDate as required. Validate your selections by clicking on “CONFIRM”.

Next to an overview of your wealth you can view your account, securities, time deposits and currency forwards in further detail.


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PORTFOLIO ANALYSIS


Account Overview Within the account and security overview, you can select on single transactions and access further information.

The valuation date and type as well as the currency can be changed at any time. The account transactions can also be grouped according to the transaction type. If the customer/recipient information as well as the reference of the transaction is stored, it can be displayed or hidden when required.


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PORTFOLIO ANALYSIS


Security Overview Once you click on you can view further transaction details per position. will lead you back to the previous view. Additionally, you can view all security transactions by clicking on “ALL TRANSACTIONS” and “Zero stock”. Grouping the results is also possible.

Time Deposit Overview The overview is equivalent to the account overview/security overview. Currency Forwards The overview is equivalent to the account overview/security overview.


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REPORT CENTER


Screen structure The report center allows you to create various reports at any time.

The screen for the report center is organized into three sections. All the portfolios you have access to, are automatically displayed in the navigation bar on the left-hand side. By entering a portfolio number or a name in the search field with the asterisk, you can also search specifically for a specific portfolio. On the right-hand side of the page all available reports are listed. The actual report generation takes place in the middle screen area. On the following pages you will find a detailed description of this.


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REPORT CENTER


Selection of a Portfolio and a Report To generate a report, drag and drop the portfolio from the navigation bar into the middle of the screen. The red cross will turn into a green check confirming the validity of the portfolio. Alternatively, you may double-click on the required portfolio, which will automatically move the portfolio to the middle of the screen.


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REPORT CENTER


To select a report, click on the desired report or the report set and drag and drop the report into the middle of the screen. The red cross will turn into a green check confirming the report choice. Alternatively, you may double-click on the required report, which will automatically move the report to the middle section of the screen. The report is now assigned to the portfolio. You can tailor the report according to your requirements. For this, please click on the date, the valuation method and/or the language flag. By clicking on the fields, the following selections can be made:

• The start and end date can be changed. • The valuation method can be changed to ValueDate, BookDate and TradeDate. • Reports can be produced in different languages (German, English, Spanish) and nine different currencies (EUR,

USD, SEK, DKK, GBP, NOK, CHF, AUD, CAD).

If you do not want to generate a report, single rows can be deleted by clicking on . Alternatively, all rows (the entire group) can be deleted by clicking on . The report is generated by clicking on the PDF symbol .


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REPORT CENTER


The report generation may require some seconds. We therefore ask you for your patience. A new window will open, in which the report is displayed. To enlarge the report click on . The report can be reduced again in size by clicking on . If you want to close the window, click on . The symbol lets you move the window into the task bar on the bottom of the desktop. You may re-open the window by clicking on the task bar icon. To scroll between pages please use . You may zoom in and out of the report by clicking on . Should you require a print-out of the report, click on . Downloading the file can be done by clicking on .


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REPORT CENTER


Create your own report set The report center offers a variety of standard single reports. Two predefined report sets are also available for your use. In the menu “Own reporting set” you have the possibility to create your own report set.

Please click on “Own reporting set” followed by . Existing sets (with the exception of the predefined sets) may be amended or deleted as required.


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REPORT CENTER


The system offers you a variety of reports you can choose from. Please drag and drop individually the required report from the available report list to the “Reportset” folder. The red cross will turn into a green check confirming the report choice. Should you want to change the order of the reports, click on the individual report and drag it up or down to the desired position.

All selected reports are displayed under the “Reportset” folder.


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REPORT CENTER


By clicking on you enter the next step in which you can enter a name for the report set. The system now cross-checks your desired report set name with the database. If the name already exists, you will be asked to change the name, as each report set name must be unique in order to allocate it to you with your next login to Bär®Online. The report set may be saved by clicking on .

The new report can be seen in the report set list by clicking on (refresh view).


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REPORT CENTER


Changing the Valuation Settings The standard settings for start and end-date as well as the valuation type can be changed via “Valuation Settings”. These changes only apply to the current login session. The next time you log in to the system, the standard values will re-apply.

BANK JULIUS BÄR DEUTSCHLAND AG Head Office Frankfurt am Main

P.O. Box 15 02 52 60062 Frankfurt am Main

Germany

Visitor’s address: An der Welle 1 60322 Frankfurt am Main

Tel. +49 (0) 69 90743 500 Fax +49 (0) 69 90743 570

www.juliusbaer.de

Chairman of the Supervisory Board: Christian E. Dubler, Zurich

Board of Directors: Heiko Schlag (Chairman)

Thomas Falk

Commercial register: Frankfurt am Main, No. HRB 31022

Tax No: 04722012150, USt-IDNr.: DE 114103792

The Julius Baer Group is present in more than 60 locations worldwide,

including Zurich (Head Office), Berlin, Duesseldorf, Frankfurt,

Hamburg, Hanover, Kiel, Mannheim, Munich, Stuttgart,

Würzburg, Dubai, London, Luxembourg, and Singapore.

01.12.2019

© BANK JULIUS BÄR DEUTSCHLAND AG, 2019

http://www.juliusbaer.de/