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Broker Barometer 2018 THIS DOCUMENT IS FOR PROFESSIONAL INTERMEDIARIES ONLY AND SHOULD NOT BE SHOWN TO POTENTIAL CLIENTS. Proudly different

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Page 1: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 1

P RO P E RT Y F I N A N C E COMMERCIAL MORTGAGES

Broker Barometer 2018

THIS DOCUMENT IS FOR PROFESSIONAL INTERMEDIARIES ONLY AND SHOULD NOT BE SHOWN TO POTENTIAL CLIENTS.

Proudly different

Proudly different.

Word

Page 2: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018

Once again our annual Broker Barometer* has produced some interesting findings, as well as highlighting some concerns that need to be addressed by the commercial mortgage industry, particularly surrounding regulatory changes and the impact they will have on portfolio and HMO landlords.

1. Positive outlook for 2018Despite commercial mortgage brokers surveyed citing Brexit as one of the biggest issues likely to impact their clients in 2018, respondents were overwhelmingly upbeat about the year ahead with 78 percent reporting to be fairly or very confident about the lending environment (up from 72 percent in 2017**). The wave of positivity continues with 27 percent of respondents citing a healthy 30 percent plus increase in business volumes in the second half of 2017, compared with 2016, with 69 percent of brokers either very or fairly confident about business growth in 2018.

2. More education needed to avoid investors ‘sleepwalking’ into a problemThe commercial brokers surveyed cited ‘regulatory change’ as the biggest challenge facing both their businesses and their clients in 2018. Worryingly, despite the impact of PRA rule changes cited as the number one concern, there is a distinct lack of awareness in the investor market with 61 percent of brokers stating that their clients were aware that the rules had changed, but did not understand what the changes are, and 28 percent citing that their clients were not aware of the changes at all. This highlights the critical need for more education in the investor market, the benefits of which are twofold. Firstly, it should hopefully prevent clients from sleepwalking into a problem and the subsequent issues that will arise as a result. Secondly, according to our research, increased awareness is leading to more enquiries as investors turn to brokers for more information. Two good reasons why the industry should be doing all it can to ensure that investors are aware of these changes.

3. Lack of awareness of impending licensing legislation amongst HMO landlordsOn a similar note, 59 percent of brokers surveyed stated that HMO landlords were not aware of new licensing laws that may come into effect this year (although government is yet to finalise proposals). Additionally, 58 percent of brokers thought that HMO landlords were not aware that should these laws come into effect, that they would be required to change their property(s) in order to obtain a mandatory license. Once again, bringing to the forefront the need for further education in the market, especially as this is likely to represent a significant change.

Despite the need for further education needed, overall I believe that the results from the Broker Barometer are largely positive and mark the robustness of the commercial mortgage market going forward into 2018.

A heartfelt thanks goes to all those who took part in the survey, as you can see the results are incredibly insightful and highlight real issues in the industry that we can all work together to try and resolve.

Here’s to a great 2018!

* Shawbrook Broker Barometer 2018 - Survey with 211 respondents that took place in November 2017. ** Shawbrook Broker Barometer 2017 - Survey with 366 respondents that took place in November 2016.

ForewordCommercial Mortgage brokers predict positive 2018, however concerns highlighted around regulatory changes

Karen Bennett Managing Director, Commercial Mortgages Shawbrook Bank

Page 3: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 3

How would you compare business volumes of the second half of 2017 with 2016?

8%

Declined No change +10% +20% +30% +50%

19%18%

16%

11%

28%

How would you compare business volumes of the second half of 2017 with 2016?

Page 4: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 4

16%

4%4%

26%

5%

2%2%

1%15%

Regulatory change

Valuation issues

Rising interest rates

Stagnating house prices

Lending restrictions

Lead generation

Diversifying into new markets

Client window shopping

Obtaining fees from the client

Brexit

25%

16%

4%4%

26%

5%

2%2%

1%15%

Regulatory change

Valuation issues

Rising interest rates

Stagnating house prices

Lending restrictions

Lead generation

Diversifying into new markets

Client window shopping

Obtaining fees from the client

Brexit

25%

When thinking ahead to 2018, what do you see as the biggest challenge facing your business?

Page 5: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 5

29.5%Knock on effects of PRA/FCA regulation

9%Impact of stamp duty changes

11.5%Mortgage Interest Tax Relief

17%Impact of Brexit

16%Valuation issues

11%Interest rates

0.5%Securing tenants

3.5%Additional licensing

2%Tenant arrears

Thinking ahead to 2018, what do you think will be the biggest issues impacting your clients?

Page 6: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 6

The lending environment

Thinking ahead to 2018, how con�dent are you about the following?

0 20 40 60 80 100 0 20 40 60 80 100 0 20 40 60 80 100

Very confident

Fairly confident

Indifferent

Fairly concerned

Very concerned

13.5%

65%

13.5%

8%

0%

6%

43%

22%

25%

4%

17%

52%

16.5%

14.5%

0%

Very confident

Fairly confident

Indifferent

Fairly concerned

Very concerned

Very confident

Fairly confident

Indifferent

Fairly concerned

Very concerned

The UK economy post Brexit

Thinking ahead to 2018, how con�dent are you about the following?

0 20 40 60 80 100 0 20 40 60 80 100 0 20 40 60 80 100

Very confident

Fairly confident

Indifferent

Fairly concerned

Very concerned

13.5%

65%

13.5%

8%

0%

6%

43%

22%

25%

4%

17%

52%

16.5%

14.5%

0%

Very confident

Fairly confident

Indifferent

Fairly concerned

Very concerned

Very confident

Fairly confident

Indifferent

Fairly concerned

Very concerned

Business growth

Thinking ahead to 2018, how con�dent are you about the following?

0 20 40 60 80 100 0 20 40 60 80 100 0 20 40 60 80 100

Very confident

Fairly confident

Indifferent

Fairly concerned

Very concerned

13.5%

65%

13.5%

8%

0%

6%

43%

22%

25%

4%

17%

52%

16.5%

14.5%

0%

Very confident

Fairly confident

Indifferent

Fairly concerned

Very concerned

Very confident

Fairly confident

Indifferent

Fairly concerned

Very concerned

Thinking ahead to 2018, how confident are you about the following?

Page 7: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 7

34%

60%

6%

Yes No Don’t know

Have you experienced a decline in the availability of credit following the January 2017 PRA-led affordability changes?

Page 8: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 8

Yes, they are aware but do not understand all the changes

No, they are not aware

Don’t know

Yes, they are aware and understand the changes

9%

61%

28%

2%

Yes, they are aware but do not understand all the changes

No, they are not aware

Don’t know

Yes, they are aware and understand the changes

9%

61%

28%

2%

In your view, are portfolio landlords aware of the PRA rule changes that were implemented at the end of September this year?

Page 9: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 9

44%

50%

6%

Yes

No

Don’ t know

Have you seen an increase of portfolio landlords coming to you following the second round of PRA changes?

Page 10: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 10

Have you seen an increase in portfolio landlords coming to you because they have been declined a loan by another provider?

Don’t know

No

Yes

43%

5%

52%

Have you seen an increase in portfolio landlords coming to you because they have been declined a loan by another provider?

Have you seen an increase in portfolio landlords coming to you because they have been declined a loan by another provider?

Don’t know

No

Yes

43%

5%

52%

Page 11: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 11

How do you feel the collective PRA changes will affect your business?

Other3%

I don’t think it will have any affect on my business13%

It should help my business as landlordsneed further professional guidance58%

Banks will pull out of the portfolio landlord market and focus on the ‘simpler’ customers with 1-3 mortgages11%

15% Portfolio landlords will be put off by the changes and may want to downsize

Page 12: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 12

I think landlords have some understanding of the tax implications

83%

I think landlords have no understanding of the tax implications

11%

I don’t know2%

I think landlords fully understand the tax implications

4%

Do you think portfolio landlords understand the impact of interest tax relief changes to their self-assessment forms and their tax payments?

Page 13: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 13

3% 1%

Yes, I have seen a significant increase of enquires for HMO loans

Yes, I have seen a slight increase of enquires for HMO loans

I haven’t seen any increase or decrease of enquires for HMO loans

I have seen a slight decrease of enquires for HMO loans

I have seen a significant decrease of enquires for HMO loans

21%

43%

32%

3% 1%

Yes, I have seen a significant increase of enquires for HMO loans

Yes, I have seen a slight increase of enquires for HMO loans

I haven’t seen any increase or decrease of enquires for HMO loans

I have seen a slight decrease of enquires for HMO loans

I have seen a significant decrease of enquires for HMO loans

21%

43%

32%

Have you seen an increase of clients enquiring about HMO loans in 2017?

Page 14: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 14

26%Yes

59%No

15%Don’t know

26%Yes

59%No

15%Don’t know

26%Yes

59%No

15%Don’t know

In your experience, do you feel that HMO landlords are aware of new licensing laws which may come into effect next Spring? (although the government has yet to finalise the proposals)

Page 15: Broker Barometer 2018 Proudly different. Proudly different ...€¦ · 2% Yes, they are aware but do not understand all the changes No, they are not aware Don’t know Yes, they are

Broker Barometer 2018 15

Do you feel that HMO landlords are aware that they have to make changes to their property to obtn a mandatory license?

27%

58%

15%

Yes No Don’t know

Do you feel that HMO landlords are aware that they may have to make changes to their property to obtain a mandatory license?