broad source presentation 9-08 v3

8/8/2019 Broad Source Presentation 9-08 v3

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Telecom Expense Management

(TEM)

Epsys Users Association

Presented by:

Alan Powell

September 30, 2008

for


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22008 BroadSource, Inc.

What is TEM?


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AUDITAUDIT


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Telecom Expense Management

Creates a proactive (repeatable & auditable)approach

Focuses on process improvement

Gets companies out of the business of managinginvoices

Minimizes PHD skills required to oversee disparityacross carrier billing platforms

Allows skilled employees to focus on coreservices


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How does this affect my company?


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Market Observations

Increasing telecommunications infrastructurecomplexities

Growing telecommunications spend disproportionatelymore wireless

More responsibility given to IT, but no headcount adds

Economic environment forcing short-term and long-termcost savings initiatives

Wireless expenses difficult to manage due to complexand ever-changing rate plans, which are growing rapidly

Limited visibility into telecom spend (Who is doing what)


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Market Observations

Insufficient tools to manage spend; lack of resources or timecommitment

Inconsistent tracking and management of contracts and usage(Policy enforcement)

Tracking of wireless assets decentralized and challenging tomanage; change management is a nightmare

Too many invoices that require manual processing

Spend by department, location or user is challenging toquantify

Average time to process an invoice is between 7 and 27.6 days(Aberdeen Group)

Average cost to process an invoice is $10-15 (IOMA)


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Compliance Concerns

Federal Rules of Civil Procedure (access to data)

Sarbanes Oxley

IRS Listed Property Rules (depreciation and tax)

Business vs. Personal W2 actionable item (employee benefit)


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Focusing on Non-Core Functions

Current systems in place today for:


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Does This Look Like You?


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Management Pain

Employees spending too much time on tacticaland manual processes

CXO/Sr. Mngt. applying pressure and asking

questions about increasing costs - needs detailsand explanation

Poor data integrity makes it difficult for strategicbusiness decisions to be made on telecom

Spends valuable time working with employeesand/or chasing disputes that can not be resolved

Poor tracking and follow up on disputes whichmeans many times the money is never recovered


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Employee Pain

Not able to focus on meaningful projects due to manualprocess ofhandling invoices, tracking down credits,researching orders etc

Unable to adequately audit every bill for accuracy impossible task

Have to be a bill expert for every carrier and type of service

Carrier follow up causes long delays

Capable ofhandling more meaningful tasks throughoutorganization

Re-key data for A/P or send file to them to be keyed

Bills are sometimes paid late

Reporting accurately is difficult and info must be compiledfor each request

Take vacation and the workload grows! Its not worth it!!


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Common Client Goals

GOAL 1 Ensure WIRELESS &WIRELINE services areaccessible, reliable, and secure

GOAL 2 Reduce Costs

GOAL 3 Improve Visibility

GOAL 4 Provide a method to accurately allocatewireless costs throughout the corporate hierarchy

GOAL 5 Implement a simple, non-intrusive process ofreconciling invoices and managing wireless

services

GOAL 6 Central, accurate and easy to access wirelesstelecom inventory


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Are all assets managed equally?

Wireless Expense Management


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Wireless Expense Management


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Without automation, savings are often offset bymounting administrative costs

Optimize services,rate plans &providers

Reduce usage viaincreased monitoring

Identify billing errors

Reconcile inventory

10-30% Hard Savings

Automation

40-70% Soft Savings

Eliminate manualdata collection &paper trails

Automate allocation

Automate invoiceprocessing

Centralize dataaccess

Automation for Efficiency


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What does BroadSource do?BroadSource acts as your resource for managing the tactical areas of telecomexpense management so you can focus on meeting your core business objectives.


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Expense Management


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OneSource: How Does it Work?


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Step: 1

BSIBSI

ClientClient

Step: 3 Step: 4 Step: 5 Step: 6

Key Business Benefits

Visibility

Control

Operational Efficiencies

BSI receives alltelecom

invoices andimports intoOneSource

OneSourceaudits all

telecom invoicesand identifiesdisputes

Employee(s)approves

disputes, newwireless

equipment* andinvoices forpayment

OneSourcecreates A/P file

for processingand makes billpayment

A/P receivespayment file forprocessing into

A/P System

Step: 2

Changemanagementreports forinventory control

Automation for Efficiency: How

Does itW

ork?


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OneSource: Quarterly SpendAnalysis

Detailed analysisand trendingincluding:

-Spend by month

-Spend by service

-Savings summary

-Spend by location

-Spend by carrier


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Getting Started

Implementation staff completed 95percent of the overall Telecom ExpenseManagement implementation

Customer works with BroadSource togather all relevant invoices, contracts andother telecom data and answer a fewsimple questions


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BroadSource Customers


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The expert in TEM technology and services for companies(SaaS)

In business for over 8 years with focus on several key

verticals

Named to Inc. Magazines 26th annual ranking of the 500

fastest growing private companies in the United States.

Recognized as one of Georgias Top 40 most innovativecompanies

About BroadSource


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Expense Management


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Thank You.

www.broadsource.com

1-866-BROADSOURCEAlan W. PowellSVP Sales & Business Developmento 678-507-1260

c [email protected]

broad source presentation 9-08 v3

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