How to Monetize Cloud Services

Enterprise Billing in the Cloud

September 20, 2016

Thomas CongEBillSoft LLCOracle Open World 2016

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What is the Digital Economy

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3 trillion ecosystem based on:1. Technological infrastructure2. Increase in intuitive devices and interfaces3. Big Data4. Audience Networks5. New Media/Content

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Factors Driving the Digital Economy• Cloud and Big Data will continue to evolve and develop• The IoT will have a significant impact across multiple

industries requiring billing solutions.

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How to Monetize Services in the Digital Economy

• Companies developing new business models (digital transformation)

Companies thriving in the digital economy are doing do by improving customer experiences, optimizing operations and creating new business models—all through superior digital expertise and leadership.

• The “Now” Generation is driving real time decision making and buying.

Connected anytime, anywhere, all the time Account access and updates in real-time Real-time buying power.

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Are your systems ready for the Digital Economy?

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Concept to Cash in a Digital Economy

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Revenue Creation

Capture Revenue

Manage Revenue

Analyze Revenue

Product Catalogue Definition Tax, GL, Payment Setup Create the Billing Experience

Sell to Customers Purchase Products and Services Bill Products and Charges

Process Payments and Receivables Manage Customers

Understand Revenue Understand Customers Make Business Decisions

Running your

business in the Cloud

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BRMbox Cloud Billing Service• Hosted on public or private cloud

http://brmbox.com • Flexible Cloud Options– Standard BRMbox Offering– Enterprise BRMbox Deployment (container)

• Managed by dedicated Cloud Application Management team• Extensions enabled by eBillSoft and

Tridens • Highly secure• Highly available• Highly scalable

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The BRMbox Ecosystem

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The BRMbox Integration Highlights

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• Product Catalog IntegrationTwo-way integration of product catalog between BRMbox and your CRM platform. The product synchronization works at the simple rate level, additional complex rate enrichment for volume tiers can be done directly using BRMbox Web UI

• Customer Account IntegrationTwo-way integration of customer accounts between BRMbox and your CRM platform. We support basic account management and AR functionalities.

• Sales Order IntegrationTwo-way integration of sales orders between BRMbox and your CRM platform. We support order management workflow to allow order status update back to CRM front end.

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The BRMbox Integration Highlights

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• Universal Usage GatewayOne-way pull of cloud usage details, CDRS or other usage metrics from AWS, Rackspace, BroadSoft switches.

• Universal Payment GatewayFull tokenization and payment operations to Braintree, Paypal, Stripe, Authorize.net and Paymentech Orbital

• Universal Tax GatewayFull sales and communication tax calculation support from Vertex, SureTax and Avalara. Tax exempt management is on our roadmap.

• Universal Financial GatewayBRMbox can work as a full billing, AR and revenue platform where it provides GL summary to any cloud based financial application. Or it can work as a pure rating engine where it sends billable items and taxes to your selected financial application for invoicing and AR management.

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Key Cost Benefits• CAPEX to OPEX benefit as upfront and

ongoing costs are changed in a Cloud Computing business model. • Lower capital investment and

predictable operational expenses• Dedicated cloud service offers full

functionality enabling you to develop strategic differentiator• Current implementation is de-risked

due to expert vendor viability, efficient operating model and robust functionality (full vs pilot)

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Open World Demo (Kiosk)

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Salesforce Integration

BRMbox GUI

Experience

Payment Gateway

Tax Gateway

Financial Gateway

Reporting

First True O2C

Experience in the Cloud

• Saleforce BRMbox App for Order Entry

• Product Synchronization

• Product Catalog Setup• Price/Rate Plan Management• Customer Creation• Invoice/Usage View• Dashboard Reports

• Payment Setup (BrainTree, Paypal, Authorize.Net, Stripe)• Payment Authorization• Payment Reversal • Refund, Chargebacks, Endpoints

• Tax Setup (Alavera/SureTax• Sales Tax• Telecom Tax

• Financial Setup (QuickBooks)• GL Integration

(Mapping/Processing)

• Revenue Reports• Product/Subscriptions• Financial Reports

Showcase end to end BRMbox Features and Capabilities showing ease of use and seamless integration.