B R I T T A N Y W I L L I A M S84 WEST 188 T H STREET APT 5G BRONX NEWYORK

WILLIAMSBRIT TANY30@YAHOO.COM

OBJECTIVE[Dynamic professional with extensive experience in great customer satisfaction, Maximize all aspects of operational performance, new technology, very organized, Overcome complex obstacles, instituting revolutionary plans for improvement.]

SUMMARY OF QUALIFICATIONS

* 5 Years of Customer Service Experience* 4 years Of Office Administrator and Receptionist* Experience with extensive customer contact, including building and

maintaining customer relationships.* Strong presentation, planning, organization and follow-up skills.* Self-motivated, assertive, and perform well in a competitive sales

environment.* Strong computer navigation and typing skills. MS Word, Excel, PowerPoint.* Microsoft Programs: Word, Excel, PowerPoint, Access, Outlook, Publisher, Share Point

PROFESSIONAL EXPERIENCE

[April 2014– Present][Eyes On Second Boutique][New York, NY][Office Manage/ Sales Associate]

[ Working with high end brand ambassadors such as Lindberg,Salt, Cutler and Gross, Dita, Mykita, Handling calls, maintaining any appointments, keeping track of emails, cancellations, making sure orders come in properly, verifying insurance benefits, inputting data entry, updating any clients information, completing daily stats, completing daily day sheets, making sure the funds match the terminal and days sheet, providing knowledge about the products to clients.]

[June 2013 – April 2014][Olive&Bette’s][New York, NY] [Working with designer brands such a Joie, Rebecca Taylor, Autumn

Cashmere and many More. Serving customers, as well as introducing them to any of the finest merchandise, Greeted visitors, Compiled data, statistics and supplementary information to maintain research activities.]

[May 2012- July 2013][Nordstrom][Garden City, NY] [Helping customers receive great customer service, Checking accounts

information , dealt with new phone and computer technology, dealing with certain returns, sales, and exchanges for customer, helping the employees better serve their customers, as well as introducing them to our rewards program, Greeted visitors, determine nature of dealing and send visitors to correct person, Compiled data, statistics and supplementary information to maintain research activities]

[May 2012- September 2012][Lala Borden Company][Intern][Dallas, TX]

[Prepare, record, check over and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant material, Record and prepare minutes of meetings, Organize travel schedules and book reservations, Set up and uphold manual and automated information filing systems, Order workplace supplies and maintain recordSchedule and verify appointments and meetings of managers]

EDUCATION [Brookhaven College] [Dallas, TX][Major- Business] [August 2011- 2013

REFERENCESReferences and supplemental information available upon request.