brittan bright - interactivity is interpersonal - real work requires #realtalk

73
@iPullRank REAL WORK REQUIRES #REALTALK Interactivity is interpersonal

Upload: seattle-interactive-conference

Post on 27-Jan-2015

106 views

Category:

Business


3 download

DESCRIPTION

Brittan Bright, iAcquire Interactivity is Interpersonal - Real Work Requires #RealTalk Presented at Seattle Interactive Conference 2013 How often do we discuss what it requires to get the incredible work presented at conferences to happen? Presentations don’t often include details of the sleepless nights, politics, dropped balls, creative differences, differing work styles and obstacles certain to pop up in even the most amicable of collaborations. Let’s get real about navigating the red tape, red lights and red faces and talk about what it really takes to overcome what is holding back our work.

TRANSCRIPT

Page 1: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank

REAL WORK REQUIRES #REALTALK

Interactivity is

interpersonal

Page 2: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

BRITTAN BRIGHT DIRECTOR OF CLIENT STRATEGY

@ibrittanbright

@BrittanBright

www.linkedin.com/in/brittanbright/

Page 3: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk
Page 4: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

“What is your go-to tactic for interviewing people you don’t like?”

Page 5: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk
Page 6: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

“Ever heard of Xanax?”

Page 7: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk
Page 8: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

Over the last 10 years I have worked with, and for,

a lot of brands and agencies.

Page 9: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

WHAT WE DO NOW

TOUCHES SO MANY THINGS

strategy creative

sales legal Customer service

HR

IT ops

@brittanbright

Page 10: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

Iacquire.com @iacquire

PEOPLE...

@brittanbright

Well actually, touches so many

Page 11: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

Iacquire.com @iacquire

Usually Not people we’ve chosen

Page 12: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

Iacquire.com @iacquire

@brittanbright success In any collaboration the goal is

@brittanbright

Page 13: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

Iacquire.com @iacquire

@brittanbright challenging Collaborations are often

@brittanbright

Page 14: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

How do we collaborate successfully? I am not here to present a case study. I am here

to talk about what happens on the road to the

case study and how to get there.

Let’s discuss overcoming the challenges to our work.

Page 15: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

OBSTACLE #1: GROUP DYNAMICS No matter who you are collaborating with, there are some common challenges you will likely run into. People not being able to work together effectively is one of the biggest challenges to great work.

@brittanbright

Page 16: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk
Page 17: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com

If we aren’t involved in the action, we often have front row seats for it.

@brittanbright

Page 18: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright fighting @brittanbright

Page 19: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com @brittanbright

Finger-pointing

Page 20: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com @BRITTANBRIGHT

Dropped balls @brittanbright

Page 21: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright We’ve all been there

Page 22: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

Problems can be due to individuals

Page 23: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

POLITICS AMBITION BRILLIANCE LEADERSHIP PERSONALITIES COMPETITIVENESS

@ibrittanbright

Page 24: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com

Office Politics

Can Breed distrust & distraction

@brittanbright

Page 25: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com @brittanbright talent @brittanbright

Personality can overshadow

Page 26: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com

Leaders can lose touch and sometimes

hinder more than help

@brittanbright

Page 27: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brottanbright iacquire.com

Ambition can

distract us from our

purpose and cause lines

to blur

Page 28: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

BRILLIANCE DOESN’T GUARANTEE EASY TO WORK WITH

@brittanbright iacquire.com

Page 29: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@BRITTANBRIGHT iacquire.com

Not everyone’s

competitive side is their

best side

Page 30: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

Problems can be

cultural

Page 31: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

FOCUS TALENT STRUCTURE RESOURCES COMMUNICATION ACCOUNTABILITY

@ibrittanbright

Page 32: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

Leadership plays a key role in setting the tone for collaboration across an organization or project. The culture of a team is often defined, intentionally or not, by its leaders. Those of us in leadership roles have a responsibility to actively promote problem-solving and teamwork in a collaborative environment.

@BRITTANBRIGHT iacquire.com

LEADERSHIP: SUCCESSFUL COLLABORATION STARTS AT THE TOP

Page 33: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

Effectively communicating when there are so many styles and methods of communication in today’s world can be immensely challenging. Breakdowns in communication can come in many forms. The most successful people are versatile and deliberate in their ability to communicate.

COMMUNICATION: MISCOMMUNICATION IS THE ROOT OF ALL EVIL AND THE PRIMARY REASON COLLABORATIONS FAIL.

Page 34: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@BRITTANBRIGHT Outweighs the strength of being right @brittanbright

Being outrageous when communicating outrage often

Page 35: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

OBSTACLE #2: OTHER DEPARTMENTS Can’t get anything through legal? It have a backlog through memorial day 2014? In business there are many areas to consider and although we may be separated into silos, that does not make for effective collaboration. The ability to build bridges throughout a company is an incredibly valuable skillset.

@brittanbright

Page 36: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com @brittanbright

Page 37: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

legal @brittanbright

Page 38: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com

Dealing with red tape is part of

getting anything innovative, or

inventive, accomplished.

@BRITTANBRIGHT

Page 39: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com

Legal professionals are people too. Respect and try to

understand what they do if you want them to do the same

for you.

@BRITTANBRIGHT

Page 40: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

Don’t ignore the rules, even if you need to break them.

Ask for guidelines & tips

Page 41: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

Plan ahead and include your legal team, and their turnaround times, in your planning.

Take the time to educate and excite legal on your project

Page 42: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

Time invested in understanding how the situation you are facing came to be is time well spent. Walls generally exist in an effort to protect and preserve. Understanding how they are built will help you figure out how to scale the obstacle they represent.

@BRITTANBRIGHT

Education and context

Page 43: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com @brittanbright

Page 44: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

it @brittanbright

Page 45: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com @brittanbright

Page 46: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com

IT professionals are people too. Respect and try to

understand what they do if you want them to do the

same for you.

Page 47: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

Don’t ignore the rules, even if you need to break them.

Ask for guidelines & tips

Page 48: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

Plan ahead and include your it team, and their turnaround times, in your planning.

Take the time to educate and excite it on your project

Page 49: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@BRITTANBRIGHT technology @brittanbright

Never underestimate the problem solving ability of

Page 50: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

Time invested in fully understanding what you are actually asking for and how it affects others within your organization is time well spent. Walls represent structure and before you change a structure, you must understand it..

@BRITTANBRIGHT

Education and context

Page 51: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

OBSTACLE #3: GETTING BUDGET

Teams are just a smaller version of an organization. To succeed, Employ the skillsets of a business to be effective including the revenue driving functions.

@brittanbright

Page 52: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

Page 53: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com @BRITTANBRIGHT

opportunity @brittanbright

Money represents confidence and

Page 54: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

You must believe in your ideas, you must believe in yourself.

Know what something is worth to you before you ask.

Page 55: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

Ask the right person, at the right time, the right way.

Make sure you can answer “what’s in it for me?”

Page 56: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

Know what you will settle for and what you won’t accept. Then stick to it.

How much would it cost not to do?

Page 57: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

Do the most you can do with the budget you have but don’t cut corners.

Patiently Stand your ground.

Page 58: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com

Sales skills are tremendously useful in almost every situation in life. Invest time in mastering the art of knowing what you can ask for and what you must relinquish. You must be able to sell your ideas and yourself in a collaborative environment.

@BRITTANBRIGHT

negotiation and salesmanship

@brittanbright

Page 59: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@iPullRank iacquire.com

If no one in your group has these traits, find them in what you are working on and make them shine.

charm and charisma

@brittanbright

Page 60: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

OBSTACLE #4: YOU

The key to better teamwork is to make sure you are the best team player out there. Have you really tried everything? What do you contribute to the group, both good and bad.

@brittanbright

Page 61: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright

Page 62: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@BRITTANBRIGHT iacquire.com

Page 63: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@BRITTANBRIGHT rapport @brittanbright

Difficult circumstances are always easier when there is

Page 64: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@BRITTANBRIGHT camaraderie @brittanbright

Do not ignore the need for

Page 65: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@BRITTANBRIGHT What motivates you @brittanbright

Understand what

Page 66: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@BRITTANBRIGHT Moves you @brittanbright

Understand what

Page 67: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

IN SUMMARY: A PEP TALK

Having energy to get through the rough parts of doing real work is incredibly essential. When you, or your team start to get discouraged, frustrated or down, try to remember....

@brittanbright

Page 68: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

creativity @brittanbright

Working within & around the confines of what you are given requires imagination, determination &

Page 69: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@BRITTANBRIGHT Try harder @brittanbright

Challenges can inspire us to

Page 70: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@BRITTANBRIGHT Power of our minds @brittanbright

To believe in the collective

Page 71: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

So Don’t give up

@BRITTANBRIGHT @brittanbright

Page 72: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@BRITTANBRIGHT

Because you never know

Page 73: Brittan Bright - Interactivity is Interpersonal - Real Work Requires #RealTalk

@brittanbright iacquire.com

ThankYou Q&A