british airways’ new first class … a whole new experience - flying with fish
TRANSCRIPT
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
1/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
More BoardingAreaBloggers
Search BoardingArea Search Within Blog Search Term
Flying With Fish The Blog for Those Who Fly & ThoseWho Want to Fly Smarter
About Me
Steven FrischlingLive: HVN
Work: JFK-SFO-CDG-HKG
Contact Me
Steven Frischling, aka: Fish, is globe hopping professional photographer, airline emerging media consultant working with large globalairlines and founder of The Travel Strategist. Fish has racked up more than 1,000,000 miles since he started to track his mileage in
2005.
Fish's travel tends to be less than leisurely, including flying from New York to Basrah, Iraq, for six hours; Hong Kong for eight hours,Kuwait City for two hours and traveling around the world in 3.5 days to shoot a series of photo assignments in 4 cities and 4 countries
on 3 separate continents.
Fish grew up at the end of New York's JFK International Airport's Runway 4R/22L, which probably explains his enjoyment of watching
planes, fly overhead. When not shooting photos or traveling Fish designs camera bags, hones is expertise on airline security and spendshis time at home cheering for the Red Sox with his 3 kids 102 yards from the ocean.
British Airways’ New First Class … a whole new experience
06.04.2010 | Author: flyingfish | Posted in Uncategorized
Over the past few years I have had the pleasure of flying first class on long haul flights with a number of world-class airlines, including
Lufthansa, Asiana, Virgin Atlantic, Air France, Swiss International Air Lines, Korean Air, United Airlines and Gulf Air … but this
afternoon at London’s Heathrow Airport as I walked towards security happily holding a boarding pass already upgraded to business
class I was informed by security that my boarding pass was not valid and I’d need to walk back to the British Airways customer servicedesk.
Once at the customer service desk I was met with a pleasant surprise, my boarding pass was not valid because my seat had been
upgraded to first class. In all fairness I am sure it didn’t hurt that while in London I attended a British Airways gallery event with the
airline’s CEO who was showing off the new first class seat and on my flight home is the airline’s Vice President of Corporate
Communications … but hey, I’ll take my upgrades where I can get them…
…anyway my following comments regarding British Airways’ new First Class cabin and seats are completely my own. If an airline
product doesn’t wow me chances are I won’t write about it, its not worth my effort, which is one reason I don’t do a lot of product
review (warning this trip has actually spawned two product reviews, the hotel I stayed at is by far the best hotel I have stayed at
anywhere in the world, hands down).
So, enough with the disclaimers and on with my thoughts on the new British Airways first class cabin and seats.
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
2/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
In my experience the vast majority of first class products are usually a slightly larger personal space than business class, with some
enhancements to the cabin services, however British Airways’ new first class product has not only installed new seats that are possibly
the best product offered by any European airline, but they have created an entirely new cabin environment and coupled it with theirexisting stellar service level to create a first class experience that I quite honestly I have not experienced with any airline.
I am sure some people will read this and immediately point out that Singapore Airlines offers a completely enclosed private suite with full
bed and an unrivaled personal service level, however the Singapore Airlines suites are only available on the Airbus A380, and that class
is considered a ‘class above first.” British Airways’ new First Class is not intended to create the personal apartment in the sky
environment.
When you enter the new British Airways First Class cabin and look at the seats, the first thing you notice is that the standard airplane
windows have been replaced with what appears to be a large rectangular window. The new window view is a large window pane
placed over two standard window portals given passengers the sense of a brighter less confined personal environment while in their seat.
Rather than standard plastic pull down window shades, an automated window shade that changes colours during the flight that is behind
the glass.
Once in the seat the feel of the seat is relaxed, even when in the full upright position allowing passengers to relax from the moment they
sit down. The new British Airways First Class seat goes step further than other seats with its angle of recline from seat to bed beingcontrolled by a dial rather than buttons. The use of a dial allows for the ultimate control in finding the position for maximum comfort for
the duration of a long flight.
Most First Class airline seats, while comfortable and spacious are a ‘straight line design,’ meaning the seat space is from head to toe with
minimal elbow room and space to keep items in your reach, but out of the way. The spacial area surrounding the new British AirwaysFirst Class seats leaves significant space by the passenger’s feet to place a bag (or in my case, two cameras, a laptop and an iPad)without impeding the personal space or any comfort.
While there are some nice touches, like an area light with a glass lampshade and a large foldaway tray table that sits tucked away inside
a side table … the one personal touch that stands out is the personal closet. Normally in business class and first class when you sit downand a flight attendant asks if they can take your coat then you tuck your shoes under the seat … in the design of British Airways’ new
First Class the personal space is designed with a personal closet. Right at your side is a closet to hang your coat and a space to tuckaway your shoes. I know the closet might seem trivial, but really the space convenience and use of the shoe area (which fits a laptop,
iPad and shoes for take off) is really the design feature I’d love to see other airlines adopt and integrate into their premium cabinproducts.
From my previous experience with British Airways’ business class, the personal service and attention to detail from the flight attendants
is exactly what I expected … its stellar and closer to service I’ve experienced with most Asian airlines rather than with other Europeancarriers in first class.
While first class seats are generally well outside the price range of most passengers (myself very much included…I usually upgrade usingmiles) for those who are seeking an outstanding first class experience to or from Europe … right now the only choice for a true full first
class experience would be British Airways’ new first class product.
Below are 16 photos of British Airways’ new First Class that I shot during my flight home (OK, I shot the photo of the BA 777-236ERlanding before the flight)
…now off to try and win the lottery so I can try and afford a few first class tickets.
Happy Flying!
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
3/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
4/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
5/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
6/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
7/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
8/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
9/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
19 Responses
1. Neue First Class - Vielfliegertreff: Das Forum für Vielflieger June 5th, 2010 at 1:09 am
[...] und Bericht: British Airways’ New First Class … a whole new experience – Flying With Fish __________________ …dank THY Bonsai-Bonze [...]
2. Matthias June 5th, 2010 at 3:16 am
Great report! I am looking forward to my (hopefully) new-F-Trip to NYC end of july!
3. Jill June 5th, 2010 at 6:09 am
Wow, I can only dream…Thanks for the review, very interesting.
4. dyfant June 5th, 2010 at 10:31 am
Great Report and thanks! BTW what camera did you use for those pictures?
5. Johnny Jet June 5th, 2010 at 12:01 pm
Great trip report and photos!
6. flyingfish June 5th, 2010 at 4:39 pm
JDK
The photos were shot in flight, when all the lights were turned to dark to allow passengers to sleep, with a combo of a CanonEOS 5D and EOS 5D Mk II. The EOS 5D was fitted with a Canon 24f1.4L and the 5D Mk II with a Canon 16-35f2.8L. Themajority were shot with the 16-35f2.8. Everything was shot hand held, most were shot at ISO 1250 around 1-second.
Happy Flying!
-Fish
7. flyingfish June 5th, 2010 at 4:40 pm
Johnny
Is to nice to finally meet up with you in London. I’ll be writing up the Browns Hotel in a day as well, you missed out not staying
there!
Remember how I showed you to hold your lens! :0)
Happy Flying!
-Fish
8. daniel June 5th, 2010 at 7:21 pm
Nice photos and nice write-up. You must try cathay pacific in the near future; their first class is is probably second to SQ.
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
10/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
9. flyingfish June 5th, 2010 at 7:55 pm
Daniel,
I would try Cathay Pacific, but chances are I’d never get to experience their first class product. I have experienced their first classlounge and cabanas at HKG and they are fantastic!
Happy Flying!
-Fish
10. The Global Traveller June 6th, 2010 at 4:28 pm
Thanks for the report. I look forward to trying it out for myself later in the year.
Some other airline’s first class also have personal closets – for example Turkish.
11. Josh June 7th, 2010 at 3:47 am
Very interesting and indeed a very good review.
One thing I noted though, you mentioned Virgin Atlantic first class?? not sure how you’ve managed to fly first class on VirginAtlantic when they haven’t got a first class!! Upper Class is a business class product, not a first class product!
12. flyingfish June 7th, 2010 at 4:49 am
Josh,
You are correct, Virgin Atlantic has “Upper Class’ not “First Class.”
Virgin Atlantic’s Upper Class is sold as a “J” product, but is in many ways a hybrid of business class & first class when you factor
in the ground experience and the in-flight experience. Virgin Atlantic choose to market Upper Class as a “J” (of business”)product because business travellers are often authorized to fly in business and not in first class, this is also why many airlinescreated the hyrbrid “premium economy” product to allow business travellers access to a better cabin product while still flying on“Y” ticket.
Happy Flying!
-Fish
13. Fish’s First Hotel Review : Rocco Forte Brown’s Hotel London - Flying With Fish June 8th, 2010 at 2:53 pm
[...] (This is the second review I referenced in this post : British Airways’ New First Class … a whole new experience) [...]
14. Mel July 7th, 2010 at 10:50 pm
Great report. I’ve been flying BA for years and usually used FF miles to upgrade to Business. In October I’m taking my first flightin First–only because no Business was not available for the date I’m flying. But now I’m excited!! There are no pictures of First
on the BA site, so yours are very welcome–as is your report. I agree about the neat aspect of a place to tuck your shoes. Nothingworse than trying to find your shoes in the dark to go to the bathroom Question: Do you have a seat choice recommendation?I’m a woman flying alone.
Thanks!
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
11/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
15. John July 10th, 2010 at 2:47 am
Fish,do you happen to know what lines BA is operating with this new First Class at this time?
-john.
16. flyingfish July 10th, 2010 at 5:33 am
John,
As far as I know the new first class product is rotating through the British Airways route network, and is still presently onlyavailable on the 772 aircraft.
Happy Flying!
-Fish
17. Nova first class v British Airways | Podnikani v USA February 15th, 2011 at 5:37 pm
[...] Na ceste z Prahy do Los Angeles jsem mel stesti. Letadlo British Airways melo novou verzi First class kabiny. Myslim, zevetsina letadel stale leta se starsi verzi sedadel. A je to loterie jestli narazite na letadlo s novou verzi (tady je to pekne popsane).Vice fotek a poradna review je treba tady. [...]
18. Ken Jillson February 22nd, 2011 at 6:22 pm
Fish,
Thanks so much for posting this article along with great pictures! I fly once or twice every year on BA in First and love everyminute of it. Have flown SQ, Cathay, Qantas, and other Asian/European first but… BA beats them all! Can’t wait for myupcoming flight from LAX to LHR (747-400) and on to BOM (777) in the new First.
According to the BA website, the rollout across the fleet should be complete by Spring 2012. You must have flown on one of thevery first one! Awesome!
Happy trails!Ken JillsonSAFARI AIR
19. james bowen October 12th, 2011 at 5:48 pm
thanks for the info. I am on a BA flight ( first ) from Phoenix to London on Oct. 27 and after your review, I am more than excited.I will be upset on my forwarding economy flight to Belfast but it is a short one ha ha.
Leave a Reply
Name (*)
Mail (will not be published) (*)
Website
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
12/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
Submit Comment
The Travel StrategistBusiness Travel SolutionsFor Those In The Seats...And Those Who Own The Seats
TheTravelStrategist.com
Steven FrischlingCorporate & PR PhotographyWorldwide
www.stevenfrischling.com
Flying With Fish's Favourite Links
AeroChannel – Fly Informed!BoardingArea.com – Travel BlogsInside Digital Photo Radio
BoardingArea Blogs
Deals We LikeDelta PointsFlying With FishFrequently FlyingLoyalty Traveler
7/3/12 British Airways’ New First Class … a whole new experience - Flying With Fish
13/13boardingarea.com/blogs/flyingwithfish/…/british-airways-new-first-class-…-a-whole-new-experience/
Marshall Jackson on TravelMilesQuestMommy PointsOne Mile at a TimePoints Miles and MartinisRoad WarrioretteThe Wandering ArameanThings in the SkyUnRoadWarriorView From The WingMore Blogs...
AAdvantageGeekCentered EastFlight DiversionsFly GracefullyFrequent MilerGetting StatusGhetto IFEHack My TripJust Another Points TravelerLive from a LoungeMileopolyMiles from BlightyMusings of The Global TravellerPearls of Travel WisdomPlane 'n SimpleRapid Travel ChaiTMtravelworld
The Cynical TravelerThe Military Frequent FlyerThe Savvy PassengerVery Good PointsWild About Travel
Flying With Fish © 2012 All Rights Reserved
Flying With Fish is proudly powered by Boarding Area
Entries (RSS) and Comments (RSS). - Privacy Policy - BoardingArea on Twitter