brinley franklin vice provost university of connecticut libraries
TRANSCRIPT
Brinley Franklin
Vice ProvostUniversity of Connecticut Libraries
ARL New Measures
• E-Metrics• LibQual+™
• DD/ILL Study
• DigiQual
• SAILS
• MINES
E-Metrics
Technical Infrastructure
Information Content
Information Services
Support Management
•(D3) Cost of digital collection and management
• (R1) # of e-full- text journals• (R2) # of e- reference sources• (R3) # of e-books• (D1) Size of digital library collection• (U5) # virtual visits to the resources• (P2) % of virtual visits of all visits• (P3) % of e-books to all books
• (D2) Use of digital collection• (U1) # e-ref transactions• (U2) # of logins (sessions) to e-databases• (U3) # of queries in e-databases• (U4) Items requested in e-databases• (U5) # virtual visits• (P1) % of e-ref of total ref
• (D3) Cost of digital collection construction & management
• (C1) Cost of e-full-text journals• (C2) Cost of e-ref sources• (C3) cost of e-books• (C4) Library exp. for bibl-utilities, networks & consortia• (C5) External exp. for bibl-utilities, networks & consortia• (D3) Cost of digital collection construction..
Incorporated into ARL Supplementary Statistics in FY 2004.
• MINES is a research methodology consisting of a web-based survey form and a sampling plan.
• MINES measures who is using electronic resources, where
users are located at the time of use, and their purpose of use.
• MINES was adopted by the Association of Research Libraries (ARL) as part of the “New Measures” toolkit in May, 2003.
• MINES is different from other electronic resource usage measures that quantify total usage (e.g., COUNTER, EQUINOX, E-Metrics, ICOLC Guidelines, ISO and NISO standards) or measure how well a library makes electronic resources accessible (LibQual+TM).
What is MINES?
Data was collected at seven main campus libraries and seven academic health science libraries in the U.S., between January, 2003 and January, 2005.
Recent DataCollection Activities
Main University Libraries Academic Medical Libraries
University of Colorado University of Connecticut Health Center
University of Connecticut University of North Carolina
University of North Carolina University of Texas Medical Branch
Oregon State University University of Texas Southwestern
University of Utah University of Utah
University of Virginia University of Virginia
Washington University Washington University
•More than 45,000 networked electronic services uses were surveyed.
•At each library, the MINES survey was one component of a comprehensivecost analysis study that assigned all library costs to sponsored research, instruction/education/non-sponsored research, patient care, other sponsored activities and other activities.
Recent DataCollection Activities
•MINES is also being conducted by the Ontario Council of University Libraries (OCUL) in 2004-2005 in conjunction with ARL.
• How extensively do sponsored researchers use the new digital information environment?
• Are researchers more likely to use networked electronic resources from inside or outside the library?
• Are there differences in usage of electronic information based on the user’s location (e.g., in the library; on-campus, but not in the library; or off-campus)?
• What is a statistically valid methodology for capturing electronic services usage both in the library and remotely through web surveys?
• Are particular network configurations more conducive to studies of digital libraries patron use?
Questions Addressed
• A representative sampling plan, including sample size, is determined at the outset. Typically, there are 48 hours of surveying over 12 months at a medical library and 24 hours a year at a main library.
• Random moment/web-based surveys are employed at each site.
• Participation is usually mandatory, negating non-respondent bias, and is based on actual use in real-time.
• Libraries with database-to-web gateways or proxy re-writers offer the most comprehensive networking solution for surveying all networked services users during survey periods.
MINES Methodological Considerations
Library User Survey
Library User SurveyPatron Status
Library User SurveyAffiliation
Library User SurveyLocation
Library User SurveyPurpose
25%
27%9%
39%
SponsoredResearch
Instruction
Patient Care
Other
On-Campus, Not in the Libraryn = 15,423
In the Libraryn = 6,312
Purpose of Use By LocationMedical Libraries
2003 – 2005
Off-Campusn = 4,375
*83% of sponsored research usage occurred outside the library. 92% of this use took place on-campus.
Overall Usen = 26,110
31%
14%10%
45%
34%37%
13%16%
14%
49%
18%19%
Purpose of Use By Location Main Campus Libraries
2003 – 2005
5%
66%
3%
26%
Sponsored Research
Instruction
Other
Other SponsoredActivities
In the Libraryn = 7,618
On-Campus, not in the Libraryn = 6,641
11%63%
24%
2%
All Usagen = 19,271
•72% of sponsored research usage of electronic resources occurred outside the library; 83% of this took place on campus.
6%
59%
33%
2%
Off-Campusn = 5,012
21%63%
14%2%
Location of Users2003-2005
6,312
19,798
In Library UsersRemote Users
7,618
11,653
Medical Library Main Library
All Libraries
13,930
31,451
30%
40%60%
70%
76%24%
Demographics by Location of UserMain Libraries
20%
27%
8%
45%
Graduate Students
Faculty, Staff,Research Fellows
UndergraduateStudents
All Other Users
40%
33%
24%
3%
27%
12%
22%
39%
38%
62%
In the LibraryOutside the Library
On Campus, Not in the Libraryn = 6,391
Inside the Libraryn = 7,064
Off-Campusn = 4,953
Total Usersn = 18,408
Off-Campusn = 5,133
Demographics by Location of UserMedical Libraries
Inside the Libraryn = 6,635
On Campus, Not in the Libraryn = 19,244
31%
45%
6%
18%
Graduate Students
Faculty, Staff,Research Fellows
UndergraduateStudents
All Other Users
20%
52%
1%
27%
21%
79%
In the LibraryOutside the Library
33%
32%
4%
31%
Total Usersn = 31,012
36,721
13,699In the Library
Outside theLibrary
Location of UsersAll Libraries
13,699
10,08625,635
Inside theLibrary
Off Campus
On Campus
20%52%
28%
72%28%
