brinks alarm

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Table of Contents

OVERVIEW 2 EQUIPMENT 3 LOOP AND WIRING 4-5 FOREIGN POTENTIAL 4 OPENS 4 SHORTS 5 GROUNDS 5 RESISTANCE FAULTS 5 SWINGERS 5 SYSTEM NOT READY / SYSTEM CONSTANT READY 6 GLASSBREAK FALSE ALARM TROUBLESHOOTING 7 MOTION DETECTOR FALSE ALARM TROUBLESHOOTING 8 DOOR/WINDOW FALSE ALARM TROUBLESHOOTING 9 TELEPHONES NOT WORKING IN THE HOME 10 PHONE PROBLEMS / NO TRANSMISSION 11-12 TRANSMISSION TO CENTRAL STATION 13 BROADBAND / DIGITAL PHONE/ VOIP 14-19 POWER UP 20-22 SMOKE DETECTOR 23-27 BATTERY 28 VRT - VOICE RESPONSE TERMINAL "SAYS" 28-29 KEYPAD 29 SIREN 29 WIRELESS PANIC 30 WIRE GAUGE RESISTANCE CHART 30 LINEMANS SET POLARITY CHECK 31 METER SETTINGS 32 PHONE LINE CIRCUIT METER CHECKS 33-36 IDEAL METER READINGS: 37-47 #1 - LOOP RESISTANCE 37 #2 – VOLTAGE AT A DEVICE 38 #3 – AUXILLIARY POWER OUTPUT 39 #4 - TRANSFORMER VOLTAGE 40 #5 - FIRE LOOP RESISTANCE AND SUPV. RELAY OPERATION 41 #6 - BATTERY VOLTAGE 42 #7 - BATTERY CHARGING CIRCUIT 43 #8 - ELECTRICAL OUTLET VOLTAGE 44 #9 - SIREN LOOP 45 #10 - SIREN DRIVER OUTPUT 46 #11 - COMPONENT CURRENT DRAW 47 TROUBLESHOOTING INDEX FOR KEYPADS 48-56 WIRING DIAGRAMS 57-73 SMOKE DETECTOR WIRING DIAGRAMS 58-59 PHONE WIRING DIAGRAMS 60-62 BHT WIRING DIAGRAMS 63-73 GLOSSARY 74-85

Troubleshooting Guide

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OVERVIEW

The purpose of this document is to provide quick tips on how to troubleshoot Brink's Home Security Systems and equipment. The information provided in this troubleshooting guide is a compilation of recommendations from technicians and technical managers in the field. While this manual does not provide an answer to every problem, it gives solutions to frequent problems with Brink's Home Security Systems. Any questions regarding the content in this manual should be directed to your technical manager.


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EQUIPMENT

If trouble has been isolated to a specific piece of equipment, several things can be done. Power Make sure the correct power is being supplied to the unit. Batteries may have run down, power supplies failed or turned off, wires may be loose, broken or shorted, or there may be the wrong voltage setup. External Connections Inspect all external connections to see that wires are connected to the proper terminals. (Ensure terminals are clean, tight and wires are not broken inside insulation close to terminal.) Switches Make sure switches have not been turned off, or to a test position if the unit has such switches. Tamper Switches Temporarily bypass any tamper switches that may have been activated, i.e., when opening covers for testing. Fuses Some equipment has one or more fuses. Inspect, and then replace fuses if blown. Indicators Many systems are equipped with indicator lights. Some indicator lights may not illuminate, which indicates that a problem exists. Replacement If your test or past experience indicates a component (P.I.R., board, smoke, switch, etc.) is faulty, replace it and test to verify the system is now functioning properly. Attach a Brink's repair tag to the unit. Make sure to include the fault and your name.


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LOOP AND WIRING

Wire is subject to deterioration, abrasion, flexing, corrosion, cutting, pulling, tearing and other kinds of damage. Magnetic and mechanical contacts and other intrusion sensors are subject to similar deterioration and may also require troubleshooting.

Foreign Potential The most dangerous fault is when a bare wire comes in contact with a bare, hot wire from another circuit such as a 120V house wire, doorbell, control circuit, telephone line (other than an alarm drop), or any other circuit or equipment. Any foreign voltage can create a shock hazard and can seriously damage equipment. Even if damage has not resulted, erratic or unexplainable system operation may be traced to what is called "foreign potential". Fortunately, foreign potentials are rare. It is common though, to read some extremely low voltages due to ambient voltages in the air emitted by lighting fixtures and other large output electrical systems. These voltages should not be more than 1 or 2 volts. Opens Opens will probably account for the largest percentage of wire troubles. They can result from torn or cut wires, bad splices, loose connections to equipment, cold solder joints, fatigue from over flexing and/or defective wiring inside equipment. They will be detected in closed circuit loops as immediate alarms when arming or as an inability to turn the system on, depending on the kind of system used. Opens in open circuit loops can go undetected unless a component or system test is performed. These faults will register on your Multimeter as an unusually high of infinite amount of resistance. Page 30 of this guide details the amount or resistance per linear foot of wire you should expect. Readings significantly outside of these calculations should be considered as intermittent opens, degraded wires, or complete opens. Complete opens will register as “OL” on your Ideal meter. Refer to Meter Reading # 1 later in this manual.


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Shorts Shorts are also common and likely to result from staples cutting through wire insulation, improperly insulated splices, sharp edges of objects cutting through the insulation, moisture or corrosion of terminals or splices, or from damp wires. Another source of shorts is caused by physical pressure on the wires. Shorts in an open loop system will cause an alarm condition. Shorts in a single, closed loop system may not cause an alarm condition and will not be detected until all openings are tested, or until a break-in occurs. Shorts will be identified with your meter by extremely low resistance measurements when both ends of the wire are disconnected and separated from each other. These readings should be close to or at “0” ohms. Refer to Meter Reading # 1 later in this manual. Grounds A ground is nothing more than a short between one wire and a grounded object. Grounds result from the same causes as shorts; however, the results are different. An accidental ground on the ungrounded wire causes an alarm condition. To detect these faults, place the black lead of your Ideal meter to a known ground, and the red lead to the conductor being measured. If the conductor is disconnected at both ends, the reading should be extremely high, or “OL” indicating no conductivity between the wire and ground or through the insulation and ground. Refer to Meter Reading # 1 later in this manual. Resistance Faults Resistance faults are not the same type of trouble as opens, shorts, grounds or foreign potentials. Rather, they are a modification of these four. Resistance faults will not be encountered often, but when they are, they can be very elusive. Continuity testers will often prove unreliable for this kind of problem resolution because the resistance limit of the tester will be different than the alarm control unit. Most accurate results will be obtained by measuring the loop with an ohmmeter and comparing this number with the manufacturer's limits for the alarm control unit. Swingers The name “swinger” is a general term in the alarm industry used to indicate an intermittent problem. A swinger is like the back-and-forth motion of a swing, the problem comes and goes.


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System Not Ready (NGR) & Constant (Green) Ready

(CGR)

1. Display on Keypad will show the zone as “Not Ready” 2. Check Configuration / Pop up card for location.

a. Verify that all openings are closed b. Is the “Not Ready” zone a powered device? (GBD, PIR etc) If so go to

Step 6. 3. Place system on “Door Chime”

a. Press options button until “Door Chime” is displayed. b. Enter valid code.

4. If an opening does not chime, a. Remove contact from wire. Does system chime? If so replace. b. Meter wire for resistance and continuity. c. Check Magnet and alignment.

5. If openings all chime, there still may be an intermittent fault. ** Always pay attention to**….. a. Is it a magnetic weather strip? b. Is there excessive play in the door? c. Is the door fully closed and locked when you are checking it? d. Are the connections made properly.

6. If “NGR” is a powered device, a. Check connections at panel and device. b. Check for proper voltage at panel and device. c. Meter wire for continuity and resistance by testing for opens and

shorts. d. Check Programming. e. Replace device if all else fails.

7. If zone is constant (green) ready, zone may have been programmed out and the panel does not know it exists.

8. Check for staple shorts (smashed wires etc.) 9. Remove circuit wires at the panel for the device(s) on the “Continuous

Ready” Zone, one at a time. This includes doors, windows, or powered device zone wires. a. Verify the status of the zone each time a device has been removed

from the zone. b. If the zone opens after a device has been removed, then the problem

is at the device. Go to step 2. c. If the zone remains closed after all devices have been removed, then

the problem is at the panel. Replace the panel.


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GLASSBREAK FALSE ALARM Possible Causes 1. Mounting the glassbreak too close to kitchens, doors that are constantly being

opened and closed, bathrooms, hardwood floors, or rooms with very high acoustics could cause future problems.

2. Pets making loud noises (ex; birds chirping or dogs barking) can create an alarm condition.

3. Mounting a glassbreak too close to air ducts, doorbells, or sirens could trigger an alarm condition.

4. Mounting the sensor too low may cause future problems if a customer moves their furniture and bumps into the detector, vacuums the floor, or pets tampering with it.

5. Using incorrect wire size could contribute to false alarms.

6. Mounting in rooms with temperatures exceeding the operating limits may lead to false alarms and/or sensor in-op (operating temp. 32 F – 120 F).

Possible Solutions

1. Mounting a glassbreak on a wall or ceiling in a direct line-of-sight of glass to be detected.

2. Mount at least 6-ft from the floor to avoid tampering and blocking.

3. Test the false alarm immunity in a questionable room with known noises.


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MOTION DETECTOR FALSE ALARM

Indication

False Alarms

LED’s are on constantly. LED’s will not illuminate.

Possible Causes

1. Mounting the motion detector in direct sunlight, toward windows, toward moving objects, and at the wrong height can create false alarms.

2. Installing the incorrect lens for the type of detection application can create many problems.

3. Pets and moving objects (ex: balloons) can interrupt the motion and cause false alarms.

4. Improperly programmed “Zone Type”.

Possible Solutions

1. Mounting the detector at the correct height (7-ft 6 inches on wide-angle lens; 4-ft for pet alley lens), using the correct lens for it’s application, and making clean connections will greatly reduce false alarms.

2. It is also important to avoid aiming the motion detector toward windows, direct sunlight, close to cooling/heating vents and moving objects

3. Program correct “Zone Type” programmed (ex; 3 – nomad (motions only) and 10 Nomad delay 20 sec. (motions only)).


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DOOR/WINDOW FALSE ALARM CONTACTS

Possible Causes

1. False alarms can be generated if any type of contact installed exceeds its gap distance.

2. Metal doors can take away some strength of a magnet.

3. Using improper glue on surface magnets will cause future problems.

4. Not allowing enough time for the glue to properly bond to the magnet and surface.

5. On a roller-ball, the plunger is not completely retracted into casing.

6. The contact and magnet are improperly aligned. 7. Two magnets on one contact will offset the magnetic field and cause

intermittent problems.

8. Window vent magnets are mounted too far apart causing frequent alarms. Possible Solutions

1. Follow all manufacturers installation gap distances.

2. Use a grommet on metal doors when installing recess switches.

3. Allow at least 10 minutes for glue to bond properly to magnet and surface.

4. Make sure roller-ball completely retracts into casing. If switch is not completely retracted, use the proper spacers provided by the manufacturer to adjust.

5. Mount overhead contact and magnet within gap distance without touching. Although it is designed to take some abuse, making contact with magnet every time door is opened or closed may damage or offset the switch or magnet.


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TELEPHONES NOT WORKING IN THE HOME 1. Verify loss of service and that house phones, fax, or computers are plugged

in. Disconnect panel. If fault clears, replace panel and test. Although rare, RJ Block may also be bad. If dial tone is at the red and green wires on the RJ Block, skip step 2.

2. Identify if there is dial tone at the demark (the block on the side of the house).

It is vital to physically remove our phone connection from the demark terminals in order to completely isolate potential alarm faults from the in-coming dial tone. If there is no dial tone at the terminals, the customer must call their phone company for service.

3. If there is tone, visually inspect every point in the phone system that you

touched. Phone wires are brittle and break easily if slightly nicked. Ensure all connections are stripped back properly, beenied properly, and not in contact with other conductors. Commonly, faults are discovered at the mass of house lines connected at our black and yellow.

4. If no break or short is found, meter our phone cable with both ends

disconnected. Check for shorts AND opens. Replace cable if detected. 5. If our conductors are good, we may have caused a fault in one individual

extension or line. Reconnect the RJ Block and the red and green at the demark. Reconnect 1 pair of house lines at a time to our black and yellow until the symptom returns. Once it does, you have identified the faulty line. Check for “drill-throughs”, cuts, or staples in the wire that you may have caused. Remember, if it worked before you got there, we probably caused it, even if you cannot find the fault initially. Take your time in investigating.


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PHONE PROBLEMS – NO TRANSMISSION

1. No dial tone on RJ Block input (red/green) before the panel attempts to dial. Is there a dial tone on output (black/yellow)? NO YES -Phones are hooked up to -Red/green and black/yellow a dead phone line or there wires are connected backwards is a broken wire from the source at the RJ Block or demark. 2. No DTMF tones on the RJ Block red/green terminals while transmitting

signals. Is there a dialing noise on red/green terminals now? NO YES -Unplug RJ cord from -Black/yellow and red/green RJ phone jack. wires are connected backwards at the RJ Block or demark.

Is there a dial tone on red/green and black/yellow terminals on RJ Block now?

NO YES -Go to step #1. -Motherboard is bad. Verify conditions with technical manager before replacing panel. 3. No dial tone on RJ Block black/yellow terminals before transmitting signals. Is there dial tone on the red/green terminals now? NO YES -Go to step #1. -Bad RJ phone jack or bad motherboard (replace RJ Block first, then verify the problem is fixed. If not, then replace Panel).


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(PHONE PROBLEMS CONT.) 4. No house phones, but alarm still transmits signals. Is there a dial tone on output (black/yellow)? NO YES -The RJ phone jack is -Broken/loose wire at RJ improperly wired and/or bad. Block or at demark black/yellow). Motherboard is bad. 5. One or more house phones are not working, but alarm still transmits signals. Do any house phones work? NO YES -The RJ phone jack is -Broken/loose wire at demark improperly wired and/or bad. on one or more of the house phone lines. 6. Alarm will not transmit when house phones are in use, or off the hook. - Improper connection for line seizure. 7. Phone has dial tone, but will not dial out. (Dial tone remains while dialing).

a. Some phone systems are polarity conscious. This means that it does matter if red/green have been switched at the demark. It is also possible that the polarity has been switched at the RJ Block.

b. Red/green are reversed at the RJ Block or at the demark.

c. Perform Telephone Test polarity check.

d. For business telephone systems, a "9" followed by a two second delay may be required before dialing the "800" number.


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TRANSMISSION TO CENTRAL STATION

In a normal condition, alarm will grab dial tone and dial out immediately (or within 20 seconds) following an alarm condition. There should be transmission on red/green terminals of the RJ Block only while the alarm is transmitting. Black/yellow terminals should be dead. Alarm will dial touch-tone first. If first transmission fails, alarm will attempt to dial rotary. The receiver at the central station should pick up after no more than 4 rings. The alarm and receiver will communicate and then end with an acknowledgement (“handshake”). Verification should start by listening to the panel at the green and red terminals on the RJ Block for these tones. Set up your butt-set and follow these directions.

1. Verify with customer any changes to their phone service. (ie. VOIP, DSL etc.)

2. If dial tone is present on RJ Block and polarity is correct, refer to diagram below. To check polarity, press the button on your phone test set with the leads connected as below. The light on the test set should be green. If red, your polarity is reversed. This is further explained in the polarity check section later in this manual.

3. Check Panel Programming for correct AID and Line Card.

4. Meter Voltage at RJ Block. Tip and ring (red /green) should have 48-52 VDC with the handset on and 7-9 VDC with it off. Black and yellow should have the same readings in both cases.

If all these items are accurate, the panel will need to be replaced.


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BROADBAND TELEPHONE & VOICE OVER IP Broadband telephone service is now being offered in a number of cities. The service providers range from cable (Cox, Comcast, etc.) and telephone companies to Voice over Internet Protocol (VoIP) providers, such as Vonage, that utilize the customer’s existing DSL or cable connection. All broadband telecommunications networks work in a similar way. Analog voice signals (words spoken into a standard telephone) are converted to digital signals at or near the originating point (the caller’s home), transported through the network, and then translated back to analog at the receiving end (the called party’s home). The analog/digital interface varies by service provider. The Brink’s Home Security alarm panel can be successfully connected to most broadband telephone services and some Voice over I P services. It is critical that the alarm panel connection be made at the proper point in the customer’s telephone service configuration and proper testing to be performed at the time of install and routinely by the customer.

INSTALLATION The telephone line must be connected to the alarm panel, via an RJ jack, to provide line seizure. The placement of the RJ Block is dependent on the type of digital/broadband service provided.

Cable Company-Provided Broadband Service Cable companies will provide a network interface demark (NID), typically located on the side of the home, like the telephone company’s standard network interface (SNI). Identify the telephone line to be used by the security system for its communication with the central station. The telephone line will come from the telephone interface, SNI or NID, and route to the RJ Block. The standard telephone/alarm panel connection process should be followed.

Only a limited number of VOIP services provide a voice quality high enough to allow alarm signals to be communicated. The service provider may have to make network changes to support the higher voice quality.

Network Interface Demarc


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Voice Over Internet Protocol (VoIP) Service Providers VoIP providers supply a digital interface/adapter that typically plugs into the primary service provider’s cable inside the home. The diagram below shows the typical service installation configuration.

The arrow from the blue box to the telephone is where we would connect the alarm system's RJ Block. The telephone phone service from the blue box is standard analog service (POTS). If the customer has ordered the optional fax line, then it is the preferred connection point for the alarm panel.

The customer should be made aware that the cable modem and the digital phone adapter are electrical devices that are plugged into 120V outlets. If the devices are unplugged or power is lost, his/her telephone service is lost and the alarm signals cannot be transmitted.


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INSTALLING THE RJ BLOCK The need to have the RJ Block wired correctly is critical to the reliable connection of a security system to the telephone network. It is also a law in the FCC regulations that govern telephone service. The following guidelines should be followed in the installation of the RJ Block:

x Mount the Block to the right of the Master Control Panel; the FCC requires easy access to it.

x Obtain line seizure by routing the customer's phone line through our RJ Block; immediately after the Telephone Company interface and before their telephones.

x Do not use the control or terminal strip if the screws or screw holds are stripped.

x Be sure that when you attach the wires to the terminal spades, they are not turned and touching each other (potential short-circuit).

x Make sure you use the correct color coding on your connections. x Always loop wires clockwise when terminating on the block, so that you

tighten your termination when tightening screw connections. x Do not rely on double-sided tape to attach block to the wall. x Do not place the RJ Block inside the Master Control Panel can. x Keep enough RJ cord so that you provide a neatly stapled service loop to

avoid lateral tension on the connector block. x Make sure that when you plug in the cord, you hear or feel the positive

click, indicating it is properly locked in. x Only use four-conductor telephone communication cable for block and

telephone connections. x Under no circumstances should the Telephone Company wiring be

removed from the block. It is illegal. x Under no circumstances do you connect to the Telephone Company side

of the incoming interface block. It is easy to identify because the cable is always a heavier multi-line cable originating from outside the house/building.

x Test all phone jacks to make certain there are no problems in the internal house phone wires. In the case of VoIP, only one telephone jack may be allowed.


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CUSTOMER OPERATIONS Customers will be provided with the following information regarding the connection of broadband/VoIP telephone service to their alarm panel: IMPORTANT NOTICE REGARDING VOICE OVER INTERNET PROTOCOL TELEPHONE SERVICE Voice over Internet Protocol (also known as VoIP) is a technology that provides telephone service using a broadband Internet connection instead of a regular analog phone line. Examples of this service include: Vonage and AT&T CallVantage Service. IF YOU ARE CONSIDERING UTILIZING A VOICE OVER INTERNET SERVICE, YOU SHOULD BE AWARE OF THE FOLLOWING:

� Installation of the necessary VoIP hardware WILL DISCONNECT THE BRINK’S SYSTEM. IF YOU INSTALL VoIP, IT IS ESSENTIAL THAT YOU IMMEDIATELY SCHEDULE A BRINK’S HOME SECURITY SERVICE CALL. DO NOT RELY ON A NON-BRINK’S TECHNICIAN TO MAKE THE BRINK’S SYSTEM OPERATIONAL WITH VoIP.

� In the majority of cases, Brink’s has found that a Brink’s technician can enable the Brink’s system to send alarm signals on VoIP. However, in some cases, this cannot be accomplished. (Note that the communications format utilized by Brink’s has a higher likelihood of success than any other alarm communications format.)

� An additional wire run is typically needed. This is a chargeable service call in all cases (even if you have a Platinum Plan) because it does not relate to any failure of the Brink’s equipment.

� Even when the Brink’s system can be made to send signals, there are other ramifications of using VoIP.

� IF YOUR HOUSE LOSES POWER, THE SYSTEM WILL NOT SEND ANY SIGNALS BECAUSE COMMUNICATIONS ARE POWERED BY THE PREMISES RATHER THAN A TELEPHONE COMPANY CENTRAL OFFICE.

� If you purchased a line cut feature, it will NOT sound an alarm if the communication line on the outside of your house is cut.

� Brink’s may lose the ability to download software changes to the alarm system which could make your future service requests more expensive.

� On average, the Internet experiences more service outages than regular phone lines. The Brink’s system cannot communicate during these outages.

� Alarm signals may be more susceptible to loss or distortion when sent over the Internet.


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VoIP may provide you cost savings on your telephone service but we urge you to investigate all the ramifications not only on the Brink's system but also on things such as other phones in the home and your fax machine. There is more information on VoIP at www.fcc.gov/voip. Brink's Home Security believes it is positioned as well as any alarm company in the world to work with VoIP, but there will necessarily be a reduction in the performance capabilities of the alarm system.

Vonage - 1 866 243 4357 Determining need for Vonage setting changes. Technician: After installing the Telco-D, At RJ Block, connect lineman’s test set to Red and Green. Disconnect yellow from RJ Block. Make sure house lines are dead. Dial the line card # If can not dial out, call Vonage and change the settings: Voice Gain to “High” and Packet size to “10” * Older Vonage Modems may need to be powered down and up again for the

modem to accept the changes. All control panels used with the Vonage VOIP service should have the uploading capability disabled before installation. Contact the downloading department before going to the service call or install. VoIP Connection to the Alarm Panel Using the BW-1 Connector A connector is available to assist in connecting the Brinks Home Security alarm panel in homes that use Voice over Internet Protocol (VoIP) as their primary telecommunications method.

The BW-1 Line Seizure Connector is placed in-line between the Digital Phone Adapter and the customer’s telephone. The BW-1 consists of a four-wire screw connector connected to two RJ11X pigtails (one male and one female).

BW-1 CONNECTOR


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The BW-1 is installed using the following steps: 1. Run a four-conductor wire from the RJ connection at the alarm panel to the

VoIP Digital Phone Adapter and attach to the BW-1 using the screw connectors.

2. Plug the RJ11X male pigtail into the PHONE outlet on the Digital Phone Adapter.

3. Plug the customer’s phone into the RJ11X female pigtail using a standard phone cord.

The illustrations on the following page show both the original method for connecting to a VoIP connection and the new connection using the BW-1. The BW-1 Line Seizure Connector can be found on the UPG web site under BHS part #540200 and is immediately available for ordering.

Digital Phone Adapter

Telephone

Alarm Panel

RJ31X

RJ11X male connector

RJ11X female connector

Standard phone cord



4 cond wire

R1 T1 R T

Best Way BW-1


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POWER UP 1. No power to the keypad (no lights). a. Check programming. (Learn Devices) b. Perform Meter reading #3 to ensure proper voltage at panel.

c. If Meter reading #3 fails, then perform Meter reading #4.

d. If the voltage checks good, then plug in programmer.

e. Is the board able to be programmed?

Is there power to the keypad now?

NO YES -Possibly a bad -Unplug programmer and motherboard. remove all auxiliary power, clock and data wires (terminals #7 #8 #9 and #10). Check "YES"

to verify. -Replace each black and red wire set, one at a time, starting with keypad wires. -Check keypad each time a wire set has been replaced.

-If after checking the keypad, the problem returns, the last wire replaced is bad.

-Any powered item may be bad. -You may have multiple faults so continue until all wires have been tested.

f. Check for staple shorts. g. Check for proper hook up at the powered device. 2. Continuous tone on keypad with or without lights. (BHS 2000 and older panels)

a. Check AC And Battery (DC) voltage b. Check for improper wiring at the keypad and at the panel. This is more than

likely a short in the wire somewhere. c. Remove green and yellow keypad wires from the panel terminals. If tone stops, the problem is in the wiring. d. If wiring checks O.K., then use the same procedures as #1 - "No power to the keypad (no lights)"


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3. No lights on motion detector. a. Check programming.

b. Always wait until the 3 minute warm-up period has expired for motion detector to warm up. Is the keypad functioning properly?

NO YES -Use same procedures as -Check for proper hookup and loose "No Power to Keypad" wires at motion detector and panel. -Check for staple shorts or cuts in wires. -Perform Meter reading #2. -If previous steps are good, then unhook

wires at motion detector and short the green and yellow wires together.

-Remove green and yellow wires for that component at the panel and perform Meter reading #1.

c. If all the above are good, motion detector is bad.

4. Lights on motion detector stay on continuously. a. Check the motion detector board for possible short.

b. Pull the motion board away from the housing. If lights do not return to normal, motion detector is bad. 5. Alarm continues to sound after power up.

a. Call VRT and find out which signal was sent. b. Check for a possible problem with any "Normally Open" zones (smoke detectors/panic buttons). c. Troubleshoot according to what signal was sent and what equipment is on that zone. d. If there are not any problems, power down system and close all zones, then power up again. Note: It is possible the alarm powered up in the armed status with an open zone and triggered the alarm.


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6. Alarm transmits ghost signal

a. This is a signal that was not supposed to be sent (default the panel). b. Verify zones and information.

c. Verify motherboard is wired properly and programming is correct. d. Retry power up procedures.

e. If problem occurs again, the motherboard is bad. Note: Some 2000A panels may send a ghost (restore) signal directly following a fire signal.


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SMOKE DETECTOR-TOCOM, 670, 1000, 2000, 1. Smoke detector doesn't work when you push the test button.

a. Check programming.

b. Make sure the wires are connected correctly. Observe proper zone polarity

c. Test all smoke detectors in the fire system.

d. Replace relay first, then smoke detector and then panel.

e. Test the fire system each time an item has been replaced by performing Meter reading #5.

2. Trouble signal won't transmit when power is lost to the fire system.

a. System registers a trouble at the keypad, but will not transmit a signal.

b. Check Programming.

3. Trouble signal won't register at alarm or transmit a signal.

a. Check programming.

b. Check for proper wiring at panel and smoke detector.

c. Check for proper placement of the end of line resistor.

d. Perform Meter reading #5.

4. Trouble signal transmitted immediately after programming.

a. There is possibly a loose wire connection.

b. End of line resistor is bad.

c. Smoke detector is bad (smoke detector does not register).

d. There is a loss of power through wiring on fire system.

e. Check wiring for breaks.

5. Fire alarm is set off immediately after programming.

a. Check for staple on fire wire check for pinched or shorted wire.

b. Possible bad smoke detector.

c. Perform Meter reading #5 to verify circuit operation.


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3000, 4000 Fire Alarm A fire alarm occurs when the smoke detector shorts the end of line resistor out of the fire loop. To troubleshoot a false fire alarm, check conditions that will put the smoke detector into alarm or short between the fire zone and common. Possible causes Solution

Dust Vacuum the dust from the smoke chamber.

Steam Move the smoke detector.

Insect Replace the smoke detector.

Bad smoke detector Replace the smoke detector.

Momentary short Check for staples or pinched wire. Fire Trouble A fire trouble occurs when there is an open on the fire zone or the smoke detector did not reset after an alarm. Possible causes Solution

Improperly wired Check for proper wiring.

Bad smoke detector Replace the smoke detector. Dirty smoke chamber (clean me) Vacuum the smoke or dust from the smoke chamber. Fire power or loop shorted Perform Fire Power and Fire Zone Voltage Test.

Disconnected EOL resistor Reconnect EOL.

Bad EOL resistor Replace EOL resistor.

1. Check the smoke detector wiring. The proper zone polarity must be maintained on the newer smoke detectors.

Z-In from the panel

Z-Out to the next smoke To Panel

To Next Smoke

2112 Smoke

Last Smoke 2112 Smoke


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2. Check Fire Power. Read the voltage between fire and common terminals. Is

the voltage between 11.5 and 14 VDC?

No - Go to the Fire Power Voltage Test

Yes - Continue testing

3. Disconnect the zone wires and connect the EOL resistor to the control panel zone. Did the trouble clear?

No - The problem is with the control panel, programming or EOL resistor. Check the programming, replace the resistor or replace the panel.

Yes - Remove the resistor, reconnect the zone wires and continue testing.

4. Starting with the last smoke detector on the fire loop, unplug the connector for the back of the smoke detector. Short Z-OUT to Z-IN. Did the trouble clear?

No - Continue testing Yes - Remove the short and replace the smoke detector. The newer

smokes support the clean me feature. Make sure the smoke detector has been cleaned.

5. Repeat the step 4 for each smoke on the zone.

6. Perform the Fire Zone Voltage test.


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Fire Power Voltage Test

1. Disconnect the fire power wire from the motherboard and check voltage

between fire and common terminals.

Is the voltage between 11.5 and 14 VDC?

No - Replace the motherboard.

Yes - Reconnect the fire power and continue.

2. At the Smoke detector, check the fire power voltage between + and Z-In.

Is the voltage between 11.5 and 14 VDC?

No - Continue testing.

Yes - Perform the Zone Voltage Test.

3. Disconnect the plug from the back of the smoke detectors and recheck the fire power voltage.

Is the voltage 11.9-14 VDC?

No - Test the wire for open or short.

Yes- Replace the smoke detector.


27

Fire Zone Voltage Test The smoke detectors are unplugged and Z-in is shorted to Z-out 1. At the panel, check the voltage between zone positive and common.

0 VDC- the wire is shorted. Check for staples or pinched wire.

12-13VDC- The wire is open, check for broken wire or bad EOL. Resistor.

5-7 VDC- Continue testing. 2. At the smoke connector, check the Z+ and Z-In polarity. Is the voltage positive 5-7 VDC?

Yes - Check the next smoke connector. No - If the voltage is a negative, recheck the zone wiring at each smoke.

The yellow and green are reversed on one of the smokes or the panel.

3. Remove all jumpers, reconnect and test the fire system.

Red Lead Black Lead Black Lead Red Lead


28

BATTERY 1. System gives low battery indication. a. Reset Panel

b. Perform Meter reading #6. (Check battery voltage.)

c. If Meter reading #6 fails, perform Meter reading #7. (Check battery charging circuit.)

d. If Meter reading #7 fails, perform Meter reading #4. (Check transformer voltage.)

e. If Meter reading #4 fails, perform Meter reading #8. (Check wall outlet voltage.)

NO YES - Check transformer and wire - Check charging voltage for continuity. Replace without battery attached. transformer or wire.

- Check outlet for VAC. - Take AC off and meter

Select another outlet. battery (12V); replace battery.

- Make sure the outlet is not switched or breaker not tripped.

VRT - VOICE RESPONSE TERMINAL "SAYS" 1. Wrong I.D. number, access code, or phone number was entered. a. Try again. If it doesn't work, proceed with next step.

b. Verify house phone is working properly (correct tones sent). If not, use your telephone handset. c. Verify VRT is functioning properly.

d. Check the information was it entered correctly.

e. Call Testing Dept. (1-800-445-0872) for help. 2. One or more signals were received which are not allowed. a. Check the VRT to list which zones were sent. b. Verify information and signals that are received coincide with CI’s account

information. This is usually caused by sending a zone that somehow did not get entered into the configuration.


29

3. One or more zones were not received.

a. Wait for the VRT to list which zone was not sent.

b. Press options to "Alarm Memory" to display zone sent.

c. If the signal wasn't sent, troubleshoot accordingly.

d. If multiple signals were sent at one time, it is possible the VRT rejected the first signal.

KEYPAD Keypad is not working.

a. Reset system.

b Check Programming (Learn Devices)

c. Check for proper voltage at panel and device.

d. Check wire

e. Replace keypad.

SIREN Siren does not sound.

a. Reset system.

Does the siren sound now?

NO YES

- Remove siren leads - Trip panic and intrusion and meter. (8 ohms) circuits. Some don’t work. Replace if out of parameters If some zones trip siren and others don’t, problem is with the zones and not the siren. Troubleshoot zones that do not trip siren. Do not overlook panel faults. Troubleshoot panel.

b. Repair siren.

c. Repair wire.

d. Verify the siren is compatible with system.


30

WIRELESS PANIC

1. Wireless panic does not transmit alarm.

Is the transmitter battery good?

NO YES

- Replace Battery - Enroll the Transmitter.

- Assign a user code. 2. Wireless panic triggers alarm without being activated (false alarms).

- Check the event history to determine which panic was tripped.

WIRE GAUGE RESISTANCE CHART Resistance of Pure Copper at 68 Degrees F

AWG Ohms per 1000 ft of Wire

4 .2485

8 .6282

12 1.5880

14 2.5258

16 4.0160

18 6.3850

20 10.1500

22 16.1400

24 25.6700

26 40.8100


31

POLARITY CHECK Using the butt set, place the TALK/MONITOR switch in the MON position. Connect the test leads to the circuit being tested and confirm that the circuit is idle. Then switch to the TALK position. Press and hold in the MUTE/POLARITY button. If the LED lights green, the red test lead is connected to the ring (-) side and the black test lead is connected to the tip (+) side. If the LED lights red, the red test lead is connected to the tip (+) side and the black test lead is connected to the ring-side.

Last Number Redial Button

(LNR)

Mute/Polarity Button

Polarity LED

Tone/Pulse Switch

Talk/Monitor Switch (TLK/MON)

Nonslip Strips

Belt Clip

Test Cord


32

AC VOLTAGE

DC VOLTAGE

RESISTANCE

DIODE TEST / CONTINUITY BEEPER

MICRO AMPS

MILLI AMPS

10 AMP

Multimeter The Digital Multimeter is the test instrument most effective for alarm troubleshooting


33

PHONE LINE CIRCUIT METER CHECKS

1. Unplug control panel from RJ Block. 2. Go to the protector and disconnect alarm panel phone line. 3. Set up the meter as shown. 4. Resistance readings are not polarity conscious. 5. Take readings: Red to black = Short approx. 2 to 5 ohms Red to green = Open Red to yellow = Open --------------------------------------- Green to yellow = Short approx. 2 to 5 ohms Green to red = Open Green to black = Open

6. If readings are not within Parameters, check RJ Block panel and protector.

DC/AC AMPS

AUTO OFF-BAR GRAPH AUTORANGINGRANGE

mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362

4.2 �


34

PHONE LINE CIRCUIT METER CHECKS With phones on hook

1. Set up the meter as shown. 2. Take readings:

Red and green > 48volts Yellow and black > 48 volts

3. If checks OK, RJ Block is good. 4. Plug control panel back into RJ Block

and repeat. 5. If checks okay then panel is OK.

49.

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362

49.4


35

PHONE LINE CIRCUIT METER CHECKS With phones off hook


Red and green > 7 volts Yellow and black > 7 volts

3. If checks OK, RJ Block is good. 4. Plug control panel back into RJ Block

and repeat. 5. If checks okay then panel is OK. 6. Disconnect yellow and black from RJ Block.

Take Readings: Red to green > 4 volts Yellow to black=0 volts

7. If readings are correct, wiring at protector is OK. If readings are the opposite, protector is wired backwards. Swap red/green with black/yellow.

49.

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362

8


36

PHONE LINE CIRCUIT METER CHECKS With Alarm Dialer Active


Red and green > 7 volts Yellow and black = 0 volts

3. If readings are correct, wiring at protector is OK. If readings are the opposite, protector is wired backwards. Swap red/green with black/yellow.

49.

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362

0


37

METER READING #1

LOOP RESISTANCE 1. Disconnect the circuit from the control panel. Ensure power is OFF to the circuit 2. Rotate Dial on Meter to Ohms. 3. Take reading: The switch should read approximately .2 to .5 ohms. Make sure you allow for wire resistance. Allow .5Ohms per connection. 4. Open the component's circuit to break the loop. The resistance should increase to infinite (open circuit).

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362


38

METER READING #2

VOLTAGE AT A DEVICE 1. Set up the meter as shown above. 2. Observe proper polarity of the leads. 3. Take reading: Power input should read approximately 12 to 13.8 VDC. 4. If not, perform #3.

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362


39

METER READING #3

AUXILIARY POWER OUTPUT 1. Set up the meter as shown above. 2. Observe the proper polarity of leads. 3. Take reading: auxiliary power output should read approximately 13.5 to 14.0 VDC. 4. If not, perform #4.

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362


40

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362

METER READING #4

TRANSFORMER VOLTAGE 1. Set up the meter as shown above. 2. A.C. voltage readings are not polarity conscious. 3. Take reading: Transformer power output should read approximately 14.5 to 20 VAC.


41

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362

RELAY

METER READING #5 (2000 AND EARLIER)

FIRE LOOP RESISTANCE AND SUPERVISORY RELAY OPERATION 1. Disconnect the fire loop wires from terminals 23 and 24. 2. Set up the meter as shown above. 3. Take reading: fire loop resistance should read approximately 4.7 Kilo Ohms. 4. Disconnect fire power to terminal 11. 5. Relays should open the loop of infinite resistance.


42

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362

METER READING #6

BATTERY VOLTAGE 1. Set up the meter as shown above. 2. Observe the proper polarity of the leads 3. Take reading: The battery should read approximately 12 VDC. If not, perform Meter reading #7. (Check the battery charging circuit.)


43

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362

METER READING #7

BATTERY CHARGING CIRCUIT 1. Set up the meter as shown above. 2. Observe the proper polarity of the leads. 3. Take reading: Battery leads should read approximately 13.5 to 14 VDC. (No adjustments.)


44

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362

METER READING #8

ELECTRICAL OUTLET VOLTAGE 1. Set up the meter as shown above. 2. A.C. voltage readings are not polarity conscious. 3. Take reading: A.C. voltage should read approximately 110VAC to 125 VAC. 4. Turn off nearby light switches to ensure the outlet is not controlled by a switch.


45

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362

METER READING #9

SIREN LOOP 1. Disconnect circuit from control panel. 2. Set up the meter as shown above. 3. Resistance readings are not polarity conscious 4. Take readings: The siren output load should read approximately 4 to 8 ohms. 5. Make sure you consider wire resistance. 6. If there is no reading, disconnect the wire from the siren and check the siren resistance.


46

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362

METER READING #10

SIREN DRIVER OUTPUT 1. Set up the meter as shown above. 2. A.C. readings are not polarity conscious. 3. Disconnect siren wires from panel. 4. Take reading: Siren output should read approximately 3 to 9 VAC (depending on load). 5. If not, there is a possible bad panel.


47

DC/AC AMPS


mA

10A

OFF OFF

30 20 10 0

µAǷ

10AmA VAC

VDC

COM VǷ

.+

.+

CAT. III 600V

600V… MAX

MAX 300mA FUSED

MAX 10A/60SEC

FUSED

IDEAL 61-362

METER READING #11

COMPONENT CURRRENT DRAW 1. Disconnect the positive wire from terminal 8. 2. Current readings are not polarity conscious. 3. Set up the meter as shown above. 4. Take readings: Keypads = approx. 55 ma. or less Glassbreak. = approx. 25 ma. or less Motion = approx. 35 ma. or less 5. Is the total current draw on the panel power output within the specified limits?


48

Troubleshooting Index for 3000 Standard Keypad (LED)

The 3000 Standard Keypad

Trouble Conditions

If the trouble light is lit:

x Press the [OPTION] key�x Press the [9] key x��Reference the table below:

Light Number

Light Error Message

1 Instant Low Battery

2 Motion Off Communication Problem

3 Bypass Zone Trouble -

The zone number corresponding with the appropriate light will appear on the EBC.

Verify if a SMH is on that zone

It may require a reset

See “08 Trouble” in troubleshooting

4 Enter Code Call Brink’s Indication

6 Chime Siren Failure

7 Trouble Line Cut


49

The 3000 Premium Keypad

Trouble Conditions

x Observe which of the keypad’s icons are lit, and note any letters that may appear in the numeric display.

CALL 800-445-0872 Call Brink’s Indication

CF TROUBLE Component Failure Indication

CP TROUBLE Communication Problem Indication

CS TROUBLE Siren Failure Indication

CH TROUBLE Upload/Download Failure

LINE CUT Line Cut Indication (optional feature)

LOW BATT Low Battery Indication

NO AC No AC Power Indication

TROUBLE (Beeping) Zone Trouble Indication


50

2000 EBC Messages

NO AC - running off the backup battery NOP

CP TROUBLE - communication problem NTR

NOT READY - system is not ready to arm NGR

READY - a door is open and the system still says READY. A common way to identify this problem is when a customer says they do not have enough delay time or the alarm went off immediately upon entering the premises CGR

LOW BATT - the backup battery is losing its ability to run the alarm system.

CF TROUBLE / NO DISPLAY - the keypad is non-operational. Check to see if there is a second keypad. If there is, make sure it is working. If there is NOT a second keypad, the system is NOP

08 TROUBLE - this could be ANY ZONE number. Check the configuration. If there is a smoke and heat detector on this zone, look for a smoke and heat trip. The smoke detector was unable to reset after tripping.

CL / L TROUBLE - the line cut feature has been activated. Have the customer check their telephone service.


51

1200 EBC Lights

# Name Light On Light Off Flashing

1 On System Armed Disarmed Counting Down Delay Time/Arming

2 Instant No Delay Time Has Delay Time Won't Flash

3 Motion Off Standard Bypass All On Specific Bypass

4 Ready Ready to Arm or CGR NGR Ready to Arm

(Forced Arming)

5 Power System Running on Transformer NOP Running on Battery

NOP

6 Trouble Possible NTR, NOP ALL Okay Possible NTR, NOP


52

Troubleshooting Index for 1000 & 670 Keypad

!000 & 670 EBC670 &1000 EBC Lights

# Name Light On Light Off Flashing

1 On System Armed Disarmed Counting Down Delay Time/Arming

2 Ready Ready to Arm or CGR NGR Ready to Arm

(Forced Arming)

3 AC Power System Running on Transformer NOP Running on Battery

NOP

4 Trouble Power Surge

24hour zone tripped Low Battery

No Trouble All Ok

Power Surge 24hour zone tripped

Low Battery

5 Bypass Armed- Std bypass Disarmed- Nomads off All Ok Armed- Specific bypass

Disarmed- no flash

6 Watch Instant Armed- No Delay Disarmed- Watch

mode All Ok Won't Flash

7 Transmit Signal Stuck in Panel

Box NTR

All Ok System sent a signal into Monitorin


53

Tocom EBC Lights

# Name Light On Light Off Light Flashing

1 Armed System Armed Disarmed Counting Down Delay Time/Arming

2 Ready Ready to Arm or CGR NGR No Forced Arming

NGR

3 AC Power System Running on Transformer NOP Running on Battery

NOP

4 Trouble Use Reset Button at Panel Box All Ok Use Reset Button at

Panel Box

5 Area 1 On This Motion Off Motion Active Won't Flash

6 Area 2 On This Motion Off Motion Active Won't Flash

7 CDS Reply Panel Holding SignalNTR All Okay System sent a signal

into Monitoring Dept.


54

Vista EBC Messages

- - Indicates the computer chip in the motherboard has gone bad. A service call should be scheduled.

Check This message will appear with a zone number. It indicates a fault has been detected in a Fire zone. A service call should be scheduled.

FC The alarm has a communication problem. NTR

Not Ready This message will appear with a zone number. The alarm system cannot be armed. A Vista does not have the forced arming feature.

NGR

Ready If the display reads Ready and there is a sensored door or window opened, troubleshoot for... CGR

Low Battery The battery will operate the alarm system for 4 to 6 hours. Troubleshoot for... NOP


55

Ademco EBC Lights

Name Light On Light Off Flashing

Arm System Armed Disarmed Process of Arming

Per2/Ready Ready to Arm or CGR NGR No Forced Arming

NGR

Trouble (#) (Reset) Twice All Ok (#) (Reset) Twice

Power Running on Transformer All Ok (#) (Reset) Twice


56

Napco 825 EBC Lights

Armed Lit and Solid- the system is armed Flashing- the system is armed instant (no delay)

Ready

Lit and Solid- the system is ready to arm. Flashing- press the (3) button, NGR, count the flashes. If zone 3 is open there will be 3 flashes. If zone 2 open then 2 flashes. If both zone 2 and 3 are open, the Ready light will flash 2 times, pause then flash 3 times. This will continue until each zone is closed.

Shunt By/Pass Lit and Solid- one or more zones are bypassed.

Note: If all 3 lights are flashing the system is operating on the back up battery.


57

Wiring Diagrams


58

Smoke Wiring Diagrams

System Sensor

2112/24TSRB

FIR

E

PO

WER

-

ZONE

+

ZON

E

RET

UR

N

-

18/4 FIRE WIRE

TRBL C N.O. - + + -

COM

MO

N

The 2112/24TSRB is the same as the 2112, except that it now has built-in End of Line POWER SUPERVISION RELAYPower requirements during Stand By is 15mA 38mA in Alarm. Multiple Detectors should be installed on separate zones.


59

System Sensor 2112TL

- PO

WER

.+ P

OW

ER

+ ZO

NE

- ZO

NE

IN- Z

ON

E O

UT

SMOKE DETECTOR (2112TL)

FIR

E

PO

WER

-

FIR

E

P

OW

ER

+

ZONE

+

ZON

E

RET

UR

N

-

18/4 FIRE WIRE

Loop Polarity must be observed or the Detector will not trigger the Panel. Multiple Detectors should be installed on separate zones.


- PO

WER

.+ P

OW

ER

+ ZO

NE

- ZO

NE

IN- Z

ON

E O

UT

FIR

E

PO

WER

-

FIR

E

P

OW

ER

+

ZONE

+

ZON

E

RET

UR

N

-

18/4 FIRE WIRE


- PO

WER

.+ P

OW

ER

+ ZO

NE

- ZO

NE

IN- Z

ON

E O

UT

SMOKE DETECTOR (2112TL)

18/4 FIRE WIRE

Detector at End of Line, with built-in EOL power supervision relay connected. Application only allowed for service replacement in existing homes.

Loop Polarity must be observed or the detector will not trigger the panel. Multiple detectors should be installed on separate zones.

Detector at end of line, with built-in EOL power supervision relay connected.


60

Phone Wiring Diagrams

Bas

ic L

ine

Seiz

ure

Pane

lTo

Bef

ore

Aft

er

Out

To

House

Out

To

House


61

Bas

ic L

ine

Seiz

ure

Out To

Hou

se

(Bef

ore)


62

Bas

ic L

ine

Seiz

ure

Out To

Hou

se

(Aft

er)


63

BHT Wiring Diagrams

Basic Structured Wiring TO WALL PLATES

LINE

IN

1 2 3 4 5 6

SURGE

SECURITY TEST / BRIDGE

TURN OFF SW1TO INTERFACE

SECURITY

ON

ADVANCE 1x6 TELECOM

onQ

TO WALL PLATE

TO WALL PLATE

INCOMING SERVICE - CABLE

INCOMING PHONE SERVICE


64

High Speed Internet Sharing

TRANSFORMER

4 PORT 10/100 ROUTERonQ

5VDC INTERNET 1 2 3 4

INCOMING DATA SERVICE

TO DATA OUTLETS

TO DATA OUTLETS


65

Wir

eles

s A

cces

s Po

int

T R A N S F O R M E R

4 PO

RT

10/1

00 R

OUT

ERon Q

5VD

C

INT

ERNE

T

1

2

3

4

INCO

MING

DAT

A SE

RVIC

E

TO D

ATA

OUTL

ETS

48 V

DC

- IN

+

)D

ATA

/ P

OW

ER

O

UT

DAT

A

IN.+

48V

PIN

4-5

GN

D P

IN 7

-8

TO D

ATA

OUTL

ETS


66

Home Entertainment

BEHIND ENTERTAINMENT

CENTER

OnQonQ VIDEO ENGINE

CATV IN

OUT ROOMS

AUX IN

O

11 dB 64-1000MHz15 dB 5 - 42MHz

POWER 10VDC

ABLE IN

TO S

ATT

ELIT

E D

ISH

LINE

IN

1 2 3 4 5 6

SURGE

SECURITY TEST / BRIDGE

TURN OFF SW1TO INTERFACE

SECURITY

ON

ADVANCE 1x6 TELECOM

onQ

TO WALL PLATE

TO WALL PLATEINCOMING PHONE SERVICE


67

Hom

e O

ffice

HID

EAW

AY

O

UTL

ET

TO C

ABLE

OUT

LETS

L I N E I N

12

34

56

SUR

GE

SECU

RITY

TES

T / B

RID

GE

TUR

N O

FF

SW

1TO

IN

TER

FAC

ES

EC

UR

ITY

ON

AD

VA

NC

E 1x

6 TE

LEC

OM

on Q

TO W

ALL

PLA

TE

TO W

ALL

PLA

TEIN

CO

MIN

G P

HO

NE

SE

RV

ICE

on QH

OM

E O

FFIC

E

CA

BLE

M

OD

EM

DA

TA

IN

DA

TA

OU

T

PH

ON

E

CABL

E IN

CA

BLE

D

IST

OnQ

1

INCO

MIN

G D

ATA

INCO

MIN

G C

ABLE

1 1

1


68

4 R

OO

M/Z

ON

E A

-BUS

AUD

IO S

YSTE

M

2/16

SPE

AKE

R W

IRE

OnQ

TO A

UD

IO H

UB

AU

DIO

IN

L R

41

2

3

IR E

MIT

TER

S

STAT

US

12

VDC

100m

A

POW

ER

DESIGNED IN USA MADE IN KOREA

on Q AUD

IO

IN

TER

FAC

EHU

B

IR C

ON

FIR

M+

A BUS

HO

ME

THEA

TER

Qon

A BU

SLO

CAL

SOUR

CE

CONN

ECTI

ON

AUDI

OIN

RL

Qon

A B

US

V+

V-

L+ L- R+

R-

IN ST

B BW G GW

O OW

BL BLW

OUT

IN LI

NK

4 ZO

NE A

UDIO

HU

Bon Q

PO

WER

ZO

NE O

UTPU

TS

24VD

C

4A

3

2 4

1

A BUS

INP

UT

OnQ

1

R+

R-

L+ L

- R

+ R

- L+

L-

SP

EAK

ER O

UT

LIN

E O

UT

1

INPU

T

OU

TPU

T 1

V+ V

- ST

IR

L+

L-

R- R

+

V+ V

- ST

IR

L+

L-

R- R

+

SENS TIME DELAY

11


69

INDOOR / OUTDOOR CAMERA

OnQonQ VIDEO ENGINE

CATV IN

OUT ROOMS

AUX IN

O

11 dB 64-1000MHz15 dB 5 - 42MHz

POWER 10VDC

ABLE IN

TO WALL PLATES

POWER SUPPLY


70

WHOLE HOUSE COMMUNICATIONS (MC111)

M A S TER UN IT - M C 111

R OOM S TA TION D OOR B ELL

3 NOTE 2 NOTE 1 NOTE COMMON

SHIELD

RED

DOOR RELEASE

DOOR BLK

DOOR RED

BLACK

GREEN

WHITE

G B W R G B W R

OR

AN

GE

4/22

(CO

MES

WIT

H U

NIT

)

4/22 SHEILDED

POWER SUPPLY


71

7.1

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16/2

NO

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16/2

NO

N SH

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72

If Music coming from Vol Cntrl, Source volume too loud

SINGLE ROOM SOUND PACKAGE

R-

L- L+

R+

R+ R- L- L+ R- L- L+ R+

16/2 NON SHEILDED SPEAKER WIRE

16/4

NO

N S

HEI

LDED

SP

EAK

ER W

IRE


73

Intercom System DMC1

REMOTE CHIME

PIN COLOR 1 ORANGE 2 ORANGE/WHITE 3 BLUE 4 BLUE/WHITE 5 BROWN 6 BROWN/WHITE 7 GREEN 8 GREEN/WHITE

DOOR BLACK RED

RM 1

RM 2

RM 3

RM 4

RM 5

RM 6

RM 7

RM 8

RM 9

GROUND

PATIO

REMOTE CHIME

SHEILDS

MC3 CHIME MODULE

G B W R

D

DOOR STATION CHIME MODULE

G B W R O/W O BR+BLW

G+BRW

GW

BL


G+BRW

GW

BL

PATIO STATIONROOM STATION

CAT5E


G+BRW

GW

BL

PATIO STATION

RW GW BL

PATCH CORD

RG6

Antenna's to Attic

RG6

CHIME


74

Glossary


75

Active sensor – A sensor which is continuously emitting energy into a protected area, such as low power microwave or photoelectric beams. Alarm – (1) An alarm device or an alarm signal. (2) One or more detection devices connected to a control device which would indicate an intrusion. (3) A warning device triggered by the presence of abnormal conditions in a machine or system. (4) A condition showing a sensor has changed from the normal condition. (5) A warning of fire danger. Alarm circuit – An electrical circuit of an alarm system which produces or transmits an alarm signal. Alarm Condition – (1) A threatening condition, such as an intrusion, fire, or holdup, sensed by a detector. (2) The state of an alarm control indicating that the alarm has been activated by an intrusion or other emergency situation such as a holdup or medical alert. Alarm device – A device which signals a warning in response to an alarm condition, such as a bell, siren, or annunciator. Alarm dispatch – A notification intended to summon police, medical or fire personnel, which is designated to be initiated purposely by a person or by an alarm system that responds to a stimulus characteristic of unauthorized intrusion, fire, medical or other emergency. Alarm receiver – A device used to receive alarm signals from a digital communicator or other device from the alarm premises. Alarm screen – A window screen which has a fine gauge wire woven through its fabric and connected to a control device. An alarm would be generated when the fabric/wire has been cut. Usually a magnetic contact is built into the frame of the screen to detect its removal. Alarm signal – An audible or visual signal produced by a control unit indicating the existence of an emergency requiring immediate action. Alarm state – The condition of a detector which causes a control unit to transmit an alarm signal.


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Alarm system – An assembly of equipment and devices designed and arranged to signal the presence of an alarm condition requiring urgent attention, such as unauthorized entry, fire, temperature rise, etc. The system may be local, police connection, central station, or proprietary. Alarm verification feature – A feature of automatic fire detection and alarm systems to reduce unwanted alarms wherein smoke detectors must report alarm conditions for a minimum period of time, or confirm alarm conditions within a given time, after being reset to be accepted as valid alarm initiation signal. Alternating current – Abbreviated AC. A flow of electricity which reaches maximum in one direction, decreases to zero, then reverses itself and reaches maximum in the opposite direction. The cycle is repeated continuously. American Wire Gauge, (AWG) – The standard American method of designating the various wire sizes. Wire is listed according to gauge numbers ranging from 0000 to 40. The larger the number, the smaller the wire. Ampere (A) – A unit of electrical current equivalent to 6x1018 electrons produced by one Volt applied across a resistance of one Ohm. Area detection – Coverage of the inner space or volume of a secured area by means of a space detection sensor. Arm – To turn on a control device by means of a key switch or similar device. Audible alarm device – (1) A noise making device such as a siren, bell, or horn used as a part of a local alarm system to indicate an alarm condition. (2) A bell, buzzer, horn, or other noise making device used as a part of an annunciator to indicate a change in the status or operating mode of an alarm system. Authority having jurisdiction – The authority having jurisdiction is the organization, office or individual responsible for “approving” equipment, an installation or a procedure. Automatic reset – A feature of some alarm systems that automatically silences the annunciator and returns the system to its non alarm condition after a certain length of time.


77

Balanced magnetic contact switch – A sensor that triggers an alarm when the switch is displaced by a change in the magnetic field it creates. A balanced switch is more difficult to defeat than a standard magnetic contact switch. Cable, inside wiring – Thermoplastic insulated and jacketed cable with fully color-coded insulated copper conductors. Available in various pair sizes; can be either 22 or 24 AWG. Capacitance – The property of two or more objects which enables them to store electrical energy in an electrical field between them. The basic measurement unit is the Farad. Capacitance varies inversely with the distance between the objects; hence the change of capacitance with relative motion is greater the nearer one object is to the other. Central station – A monitoring station to which alarm and supervisory signaling devices in a subscriber’s premises are connected, where circuits are supervised, and where personnel are maintained continuously to record and investigate alarm or trouble signals. Facilities are provided for the reporting of alarms to police and fire departments or to other outside agencies. A central station is defined by UL as a monitoring station that observes certain physical characteristics and operating guidelines. Circuit, closed – (1) An electrical circuit in which current nominally flows until interrupted by the opening of a switch wire or switch type electronic component. (2) A circuit or switch in which the contacts are closed during normal operation. Circuit, open – (1) An electrical circuit in which current does not normally flow until permitted by the closing of a switch, wire or switch type electronic component. (2) A circuit or switch in which the contacts are open during normal operation. Circuit, parallel – A circuit whose elements are all connected across the circuit or to the same pair of terminals, so that the same voltage is across all the elements and the current dividends between the elements in inverse proportion to their impedance.


78

Closed circuit – A circuit in which there is a current through each of the system sensors when not in alarm condition. Interruption of the current by opening of a switch initiates an alarm signal. This type of circuit has the advantage of monitoring its own lines. If a line is broken or cut, the effect is the same as opening a switch: an alarm signal is activated. Combination smoke detector – A detector containing a smoke and heat detector in one housing. Contact – (1) Each of a pair of metallic parts of a switch or relay, which by touching or separating, make or break the electrical path. (2) A switch-type sensor. Contact device – This device when actuated opens or closes a set of electrical contacts; a switch or relay. Contact panel – The central point of an alarm system monitoring the detection devices and activating any number of signaling devices. Current loop – A communications system or alarm circuit that is sensitive to current variations and not voltage changes. Current, series – A circuit whose elements are all connected end-to-end so that the same current flows through all of the elements in sequence. The voltage across the circuit is the sum of the voltages across the individual elements. Delay circuit – Circuits which are actuated at the end of a predetermined time after the start of a timing cycle. Detection pattern – The area of coverage in which space detection devices will detect an intruder. Detection range – The greatest distance at which a sensor will consistently detect an intruder under a standard set of conditions.


79

Dial tone – A hum or other tone employed in a telephone system to indicate that the line is not busy and the equipment is ready for dialing. Digital communicator – A device that electronically dials a telephone number and transmits a digital tone code to a receiver at a monitoring station. When initially tripped by a sensor, the digital communicator seizes the phone line from all internal telephone instruments, hangs up if necessary, and then dials the monitoring station. Once the monitoring station receiver is engaged, the digital dialer transmits a code that contains subscriber identity and information regarding the nature of the alarm. The receiver transmits an acknowledgment signal and the communicator shuts off. Failure to reach the monitoring station results in several repeated attempts. Complete failure may activate a local alarm or backup communications device. Digital keypad – A device that may be mounted at the control or remotely on premise which allows the entry of a numerical code to arm and disarm the alarm system. May also be used to perform various functions such as shunting or programming various functions within the system. Direct current – DC. Electrical current that travels in one direction and has negative (-) and positive (+) polarity. Primary AC power usually is converted to DC power to operate alarm equipment. Batteries are DC power sources that supply secondary or standby power to alarm systems. DTMF – Dual tone mult-frequency – In a telephone system using two simultaneous voice-band tones for dialing. This is also called tone dialing. Duress alarm – (1) A device which produces a silent alarm which is designed to allow a person to call for help without arousing suspicion. The device is usually surreptitious or covert and the alarm silent when used as a holdup alarm. To reduce the chance of false alarms, the device may require two separate simultaneous acts to activate it and may require a key to turn it off. (2) The signal produced by a duress alarm device. (3) The manual activation of a silent alarm by entering at a keypad a code different from the normal arm/disarm code. End of line device – A device used to terminate a supervised circuit.


80

End of line relay – A device that is used to monitor power to system in four wire smoke detectors. Power is applied to the relay at all times at the last device powered and the contacts are monitored by the associated fire alarm zone. Normally one device per zone is used. End of line resistor – A resistor used to terminate an electrically supervised line. End of line supervision – The use of a resistor, capacitor or diode within a sensor circuit to control the amount or direction of supervisory current now. Allows the system to detect the difference between a break and a short on the line circuit. Exit delay – The time between turning on a control unit and the sounding of a local alarm or transmission of an alarm signal upon actuation of a sensor on an exit door. This delay is used if the authorized access switch is located within the protected area and permits a person with the control key to turn on the alarm system and leave through a protected door or gate without causing an alarm. The delay is provided by a timer within the control unit. False alarm – (1) A false alarm is the notification of an alarm to the authorities when the responding authority finds no evidence of the event the alarm was designed to report. (2) An alarm signal transmitted in the absence of an alarm condition. These may be classified according to causes: environmental (fog, rain, wind, hail, lightning, temperature, etc.) animals, (rats, dogs, cats, insects, birds, etc.) manmade disturbances (sonic booms, EMI, vehicles, etc.), equipment malfunctions (transmission error, components failure), operator error, and unknown. Fluke – Same as Multi-meter. Multi-meter used by Brinks Home Security. Fire alarm system – A system or portion of a combination system consisting of components and circuits arranged to monitor and annunciate the status of fire alarm or supervisory signal initiating devices and to initiate appropriate response to those signals. Glass break vibration detector – A vibration detection system which employs a contact microphone attached to a glass window to detect cutting or breakage of the glass.


81

Ground – (1) The earth in relation to electricity and magnetism. (2) An electrical connection to the ground. (3) The (usually negative) return point in a circuit. (4) A short-circuit to the earth or to a circuit return point. (5) A short circuit to the metal chassis, case or panel of a piece of equipment. Handshake – A process in which predetermined arrangements of characters are exchanged by receiving and transmitting equipment to establish synchronization. Infrared motion detector – A sensor which detects changes in the infrared light radiating from parts of the protected area. Presence of an intruder in the area changes the infrared light intensity from his location. Initiating device – A system component that originates transmission of a change of state condition, such as a smoke detector, manual fire alarm box, supervisory switch, etc. Ionization smoke detector – A smoke detector in which a small amount of radioactive material ionizes in the air in the sensing chamber, thus rendering it conductive and permitting a current to flow through the air between two charged electrodes. This effectively gives the sensing chamber an electrical conductance. When smoke particles enter the ionization area, they decrease the conductance of the air by attaching themselves to the ions, causing a reduction in mobility. When the conductance is less than a predetermined level, the detector circuit responds. Keypad – A device that allows control of an alarm system by manually entering a coded sequence of numbers or letters. Kiss Off – A tone signal generated to a digital communicator by a central station receiver that its transmission was received. Line seizure – The function of a digital communicator to take control of the premise phone line by means of a relay. Loop – (1) A complete electrical circuit. (2) An electrical circuit consisting of several elements, usually switches connected in series. (3) The closed path in an electrical circuit.


82

Magnetic reed switch – A switch consisting of two separate units: a magnetically-actuated switch enclosed in a hermetically sealed tube and a magnet. The switch is usually mounted in a fixed position (door jamb or window frame) opposing the magnet, which is fastened to a hinged or sliding door, window, etc. When the movable section is opened, the magnet moves with it, actuating the switch. Magnetic switch – A switch consisting of two separate units: a magnetically- actuated switch and a magnet. The switch is usually mounted in a fixed position (door jamb or window frame) opposing the magnet, which is fastened to a hinged or sliding door, window, etc. When the movable section is opened, the magnet moves with it, actuating the switch. Mechanical switch – A switch in which the contacts are opened and closed by means of a depressible plunger or button. Multimeter – A meter that allows measurement of different quantities, such as current, voltage and resistance; the functions are usually made available through a selector switch. Normally Closed (NC) – A switch in which the contacts are closed when no external force acts upon the switch. Normally Open (NO) – A switch in which the contacts are closed when no external force acts upon the switch. Panic alarm – A 24-hour sensing device such as a push button switch, manually activated to indicate an emergency has occurred which does not directly threaten the life of the user. Parallel – A method of connecting an electrical circuit whereby each element is connected across the other. The addition of all currents through each element equals the total current of the circuit. Perimeter detection – Detection of access to the outer limits of a detection area by means of physical barriers, sensors on physical barriers, or exterior sensors not associated with physical barriers.


83

Plenum area – The space between the drop ceiling and the floor above; they are continuous throughout the length and width of each commercial building floor; used air return of environmental air handling. Plenum cable – Flouropolymer insulated and jacketed cable with fully color coded insulated copper conductors, available in various pair sizes, usually 22 or 24 AWG. Point protection – The placement of sensing devices so that detection of an intrusion may be detected at the perimeter. Receiver – (1) Any device equipped for reception of incoming electrically transmitted signals. (2) A device which monitors signaling devices from alarm systems. Recess mounted switch – A mechanical or magnetic sensor mounted on an interior surface of a door or window in such a way that it is not easily seen. Reed switch – (1) A type of magnetic switch consisting of contacts formed by two thin, movable, magnetically-actuated metal vanes or reeds, held in a nominally open position within a sealed glass envelope. (2) Contact points sealed within a glass vial and activated with a magnet. Ring back – An acknowledgment from a monitoring station to a subscriber that a signal has been received. RJ – An acronym for registered Block (jack) used to refer to modular telephone jacks. RJ11 – A modular jack containing from 2 to 6 conductors. RJ Block – An interface which connects telephone lines signaling devices to the telephone line.


84

Service Loop – A deliberate surplus of wire looped at one or more points in a wire run for future system modifications or servicing. Static discharge – The sudden release of accumulated static. Static discharge can cause damage to relatively delicate components. Troubleshoot – (1) To look for the causes of equipment failure. (2) To debug. Twisted pair – A wire line consisting of two separately insulated conductors twisted about each other, used for alarm system detection circuit communications. UL certified – For certain types of products which have met UL requirements and for which it is impractical to apply the UL Listing mark, a certificate is provided which identifies quantities and qualities of material for specific job sites or to identify field installed systems. UL listed – Signifies that production samples of the product have been found to comply with established Underwriters Laboratories requirements and that the manufacturer is authorized to use the Laboratories Listing marks on the specific products which comply with the requirements, contingent upon the follow-up services as a check of compliance. Underwriters Laboratory, (UL) – Organization that tests materials, products, equipment, constructions, methods, and systems to established safety with respect to hazards affecting life and property. Wide gap contact – A special type of magnetic contact designed to work efficiently when the gap between the switch and the contact is greater than that suitable for standard magnetic contacts. Wireless alarm system – An alarm system that does not use wires between sensors and the control panel. Zip cord – A simple two-conductor, flexible power cord with parallel conductors.


85

Zoned circuit – A circuit which provided continual protection for parts of the protected area while normally used doors and windows or zones may be unprotected for access. Zone expander – A device in an alarm system that allows more than one individual zone to be monitored over a single pair of wires. Zoning – The process by which a building is divided into area so that any alarm initiating device in a given zone can be arranged to sound an identifying code and/or indicate on an annunciator the area of the alarm condition.

brinks alarm

Documents

mamax 300ma

bar graph

advance 1x6

external force

max 10a60sec

digital phone

basic line

test bridge