bringing your business into the digital age - iod wakefield event
DESCRIPTION
This first event in the Wakefield Business Support Programme and Yorkshire IoD ‘Growing Your Business’ series focuses on Digital Marketing. With over 16 years experience in small business, and over 15 years’ experience in digital online technologies, Jonny Ross will show you how to bring your business into the digital age through making the most of digital and social media marketing, online networking, blogging and search engine optimisation. He specialises in digital and social media marketing, web design and search engine optimisation. Jonny has a proven track record in delivering strategies and solutions that will drive the right audience to a company’s website and enable the organisation to earn revenue from their site. Jonny’s commercial sector experience includes both B2B and B2C; retail, professional services, education, local government, property management and telecommunications. In addition to his many commercial business clients, Jonny Ross has also worked with schools, universities and training providers (including York University, Sheffield Business School and Bradford University School of Management) on the development of new social media platforms and campaigns. Jonny Ross is an experienced speaker and has devised and run numerous social media training events and strategy workshops for businesses and employees at all levels.TRANSCRIPT
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Growing Your Business 2014: Digital Marketing
Bringing your business into the digital age – tips
and tricks for virtual survival.
byJonny Ross
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Introductions
Jonny Ross• Former optician• Ran chain of opticians and ecommerce site• Website, SEO, ecommerce
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Survey Findings• LinkedIn proved to be the most regularly used
social networking site with 78% of you saying you frequently created content and used the site.
• Twitter and Facebook came a close second with 45% and 34% respectively.
• Only 17% of you said that you had generated business through the use of social media.
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Survey Findings• With regards to SEO, 75% of you said you
knew a bit as to how social media can improve your SEO.
• The top 2 named LinkedIn groups that you follow are;
Yorkshire Mafia and IoD Yorkshire.• One of you mentioned that you have
successfully used LinkedIn to generate meetings and approaching clients.
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Survey Findings
• The general consensus from the survey was that you wanted:– information on how to use social media
effectively – learn more about the world of blogging and
how it can be beneficial to your business– deeper understanding of twitter and
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What we will cover…
• Social media as powerful search engines• Keywords – be found• How to set up and manage a blog• Blogs – to engage and for SEO• How to use LinkedIn to win new business • How to build relationships through Twitter
• … all to help you win new business
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By the end of this event…
Before you walk out of here, you will be able to:•Understand how different social media platforms can be used to build relationships and win business. •Have a basic understanding of the impact of blogs, Twitter, LinkedIn and Google+ on website search engine rankings (SEO).•Go away with a list of useful digital marketing tips and tricks that they can implement straight away in their business.
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Keywords
What have you searched for on Google?
• Best Thai restaurant in Leeds• Intellectual property lawyer, UK• Ebook cover designer
All this could be new business for you
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SEO – Search Engine Optimisation
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SEO - Search Engine Optimisation
SEO is nothing more than:•Create great content. •Ensure this content is accessible to search engines.•Make pages unique and relevant.•Make the content popular.
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On Site
• Keywords• Content• Technical Aspect• Usability
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Off site
• Relevancy• Links• Reviews• Reputation
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w: JonnyRoss.com e:[email protected] tw: @jrconsultancy LinkedIn: /jonnyross
w: JonnyRoss.com e:[email protected] tw: @jrconsultancy LinkedIn: /jonnyross
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Social Media Platforms for SME’s
• It may seem difficult as an SME to make waves in such a large pool as social media, especially when there are larger companies in your industry.
• However, there are many tips and tricks which can be applied that can help you achieve a large impact.
• The only thing you need to input is a time.
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Ask yourself questions
Know your customers
•Where do they spend their time online?•What products do they buy?•What services do they use?
Know your products/services
•Are they the kind people would discuss in a forum?•Are they suitable for a Facebook / Google Advert?
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• Over 100 million users, LinkedIn is the 11th most visited site in the UK, therefore it is an obvious choice to target for social media marketing.
• Specifically suited for SMEs because of these demographics and it is also most widely used by people aged 35 and over with university degrees.
• Looking for relevant groups in order to gain industry insight and also to target users is a great way to use the site. You can have the opportunity to ask questions, share ideas and hold discussions. It is a great way to gain expertise knowledge.
Social Media Platforms for SME’s
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Why I use LinkedIn
• Business development and opportunity generation.
• Because it’s where the people are.
• Convenient tool to make and manage connections.
• Handy way for me to stay in touch with my network
• Increases my knowledge.
• Improves my search engine optimisation.
• Oh I get 30% of my business from it!!
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Optimising your profile
• Make sure your public profile setting is set to full view.
• Include everything you do in your profile – plus your past companies, your education, and activities.
• Give your profile a custom URL (your name).
- From this: http://www.linkedin.com/profile/view?id=34305911
- To this: http://uk.linkedin.com/in/jonnyross
• Include the link to your profile in your e-mail signature.
• Link to your website and blog for enhanced SEO.
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Optimising your profile
• Link to your websites for enhanced SEO.
• Three quality backlinks.
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What LinkedIn describes as your ‘Network’
Connections of the Connections of your Connections
Your Connections
Connections of your Connections }
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In this room, who has ...
• A market researcher in china?
• Contacts at PwC?
• Someone in markerting in schoools?
• Retailer in Australia?
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Winning business from LinkedIn
• Joined groups• Got involved • Networked• 30% of my
business now comes from this group
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Opportunities
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@Dominos_uk #letsdolunch
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@TescoMobile
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@TheOnion
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@InnocentDrinks
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@JustEatUK
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Social Media Platforms for SME’s• 7 Top Tips for Twitter1.Steer away from directly promoting your
product or service – ALL of the time!2.Try not to automate your tweets3.Use hashtags!4.Keep your account professional5.Frequency is key6.Share links to appropriate content7.Respond to your followers
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Facebook Targeting
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Diesel bringing Facebook Likes into the real world
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Corona Light
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• What gets likes?
• What gets comments?
Social Media Platforms for SME’s
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• What gets shared?
• What should you share?
Social Media Platforms for SME’s
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What should you share?
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Social Media Platforms for SME’s
Simply Business
•Link•Picture•Human interest•Customer Competition
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Social Media Platforms for SME’s
Virgin Media Pioneers
•Tag yourself CTA•Inspirational message •in a picture
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Social Media Platforms for SME’sCaterpillar - CTA, does of nostalgia, picture, link
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Social Media Platforms for SME’sUPS•Human interest story•Photo•Link•CTA•Competition
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Facebook Ernst & Young Global
• News & Insights• Forums (strategic growth)• Careers/Recruitment
http://www.ey.com/GL/en/Home/Social-media
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How to engage with SMEs in your region• Google Places
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How to engage with SMEs in your region
• >SoLoMo (Social/Local/Mobile)
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What is Google Plus
• Social Network• Conversation• Content Sharing• Business Directory• Power tool for SEO
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Google Authorship
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How to engage with SMEs in your region• LinkedIn groups
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Blogging
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How to create an Editorial Calendar?
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How to create an editorial calendar. It sounds complex…but it isn’t!
• People think it needs to be fancy and detailed.
• Two advantages; planning and accountability.
• There are lots of ways to create an editorial calendar, but let’s keep it simple.
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Step 1: Make a list of key dates for the year
• Product launches• Events / trade
shows• Marketing
campaigns• Promotions• Holidays• Sporting events• Key milestones
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Step 2: Add these to your Roadmap
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Step 3: A comprehensive list of all your fundraising events/campaigns.
• Do any of these fit in nicely with your roadmap so far?
• Split them evenly throughout the year.
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Step 4: Open a Google Spreadsheet
• Sole Trader or maybe 4 staff..? • Use Google so it’s easy to share and update• Everyone with permission can have access• It’s a live spreadsheet
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Challenge Me?
Does anyone want to challenge me, does anyone think this is all a load of nonsense?
It’s time for questions
•For Tips, Tricks and more free advice Subscribe to my blog at JonnyRoss.com
•Carry on the conversation with me on twitter @jrconsultancy