bridging the gap 2013
TRANSCRIPT
Lauraoverton
Bridging the gap
What can we learn from top companies to integrate learning and work better?
30th January 2013 , Learning Technologies 2013
Data taken throughtout this session from the 2012/13 Towards Maturity Benchmark Study
Download at www.towardsmaturity.org/2012benchmark
Lauraoverton
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Background Towards Maturity Benchmark Survey
6th survey in 2012• 500 respondents
• 450 organisations
• 65% senior managers
• 37 nations
• 28 different sectors:
– 53% Private
– 30% Public
– 17% Not for Profit
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9 out of 10 want to integrate
Learning and Work
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How can we start to achieve this?
Sharing good practiceImproving the application of learning in work
Respond faster to business changeImprove links with talent and performance
management
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We are increasingly looking to technology to help us
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What can we hope to achieve?
• Today’s agenda– The bottom line – Characteristics of top learning companies– Integrating learning and work - 4 missed
L&D opportunities– Bridging the gap
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THE BOTTOM LINEWhat can we hope to achieve with technology enabled learning?
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22%The figure to remember when creating your business case
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Benchmarking effective practices
TM Index
In past studies we have analysed the implementation characteristics of top learning companies and grouped their behaviours into 6 work-streams of the Towards Maturity Model. These
work-streams are at the heart of the Towards Maturity Index. Our definition of top learning companies are those in the top quartile of the Towards Maturity Index.
http://tinyurl.com/TMModel
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1 100
Top QuartileBottom Quartile 3rd 2nd
In 2012, those in the top quartile of the towards maturity index were:
7x more likely to report improved:Employee engagement
Talent/performance managementAbility to tailor to need
Learning applicationProductivity
3x more likely to report improved:Ability to prove compliance
InductionEfficiency
TMI
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30%Top learning companies are adding so much more to the
bottom linesee page 11 and following for full
comparison
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CHARACTERISTICS OF TOP LEARNING COMPANIES
What are top learning companies doing differently?
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They Invest
20%aver-age
Top learning companies
allocate
30% of L&D budget to technology to help
achieve goals
They also allocate their resources differently as well….
How do we allocate our resources generally?
Course delivery
Developing content
Administration
Strategy/planning
Supporting informal learning
Collaboration
Other
0.00
20.00
40.00
All
All
'traditional' models
new models
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Top learning companies allocate more to supporting informal, strategy and planning and developing
content ,less on admin and delivery Course delivery
Developing content
Administration
Strategy/planning
Supporting informal learning
Collaboration
Other
0.00
20.00
40.00
All Top quartile
'traditional' models
new models
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For top learning companies , they use more technologies
(but they are just part of the kit bag for achieving their business goals)
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They are more likely to use technologies to improve business critical skills (not just
compliance!)
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4 MISSED L&D OPPORTUNITIES
Top learning companies also show us that they are closer to using these approaches to integrate learning and work
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At least 9 out of 10 organisations want to achieve these 4 things that will help us bridge the gap between learning and work
But only 1in 5 believe they are making progress
Top learning companies are
twice as likely to report that they are achieving this
So what can we learn from them?
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Sharing good practiceThe missed opportunities
95% 25% Compared to organisations in the bottom
quartile of the TM index top learning companies are
20x more likely to actively
encourage collaboration
On average only 1 in 5 know how their staff are using social media to learn
See page 33 of main report for further information on how top learning companies address this challenge
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Improving links to talent and performance managementThe missed opportunities
91% 20% Compared to organisations in the bottom quartile
of the TM index, top learning companies are
27x more likely to encourage staff to
develop their own personal learning strategies
1 in 5 Support on-boarding and recruitment
See page 36 of main report for further information on how top learning companies address this challenge
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Application of learning back at workThe missed opportunities
94% Compared to organisations in the bottom quartile of the TM index
top learning companies are
3x more likely to use learning
communities
Over thirdof us are not providing any kind of
job aids
23%
See page 34 of main report for further information on how top learning companies address this challenge
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Responding faster to business conditionsThe missed opportunities
92% 25% Compared to organisations in the bottom
quartile of the TM index, top learning companies are
7x more likely to have a strategy
that responds to changing conditions
3 in 10 Organisations support user
generated content
See page 35 of main report for further information on how top learning companies address this challenge
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This is just the tip of the iceberg – there are plenty of other characteristics that set top learning companies apart from other.
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BRIDGING THE GAP – IT’S TIME FOR ACTION
In Summary
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Bridging the Gap
Innovative thinkingNot technology
SharingNot isolation
ExperimentationNot slave to structure
ActionNot talk
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Bridging the Gap, the 2012-13 research report is free to download thanks to our Ambassadors who share our passion for ensuring
independent research is freely available to all www.towardsmaturity.org/2012benchmark
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ABOUT
Towards Maturity is an international benchmarking research company that provides independent expert advice and support to help organisations use learning
technologies to accelerate business performance. It leverages the data of its in-depth Benchmark Study, the largest learning technology benchmark in Europe.
Since 2003 over 2200 organisations have contributed to Towards Maturity’s leading benchmarks.
To download our case studies and benchmarks to support your business case for change go to
www.towardsmaturity.org
Organisations can find out their own Towards Maturity Index and benchmark themselves directly with top learning companies for free at
http://mybenchmark.towardsmaturity.org/