bridge user guide - master covers - oceanwide · web viewcreating a new quote group50. viewing...

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Version 2.4.81 Bridge User Guide User Guide - Master Covers

Bridge

User Guide - Master Covers

Version 2.4.81

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TABLE OF CONTENTS.........................................................................................I

INTRODUCTION...................................................................................................1

MANAGING MASTER COVERS..........................................................................2

Guide...........................................................................................................................2

Creating a New Master Cover...................................................................................2

Viewing and Modifying a Master Cover...................................................................4

Setting a Master Cover to Draft, Test, or Live Status.............................................5

Copying a Master Cover............................................................................................7

Deactivating a Master Cover.....................................................................................9

Generating a Master Cover Report.........................................................................10

DETAILS PAGES................................................................................................12

Guide.........................................................................................................................12

Quote Calculations Order........................................................................................12

General Information.................................................................................................14

Product Description.................................................................................................22

Policy Numbering.....................................................................................................25

Policy Settings.........................................................................................................31

Automatic Processing.............................................................................................45


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Quote Groups...........................................................................................................50Creating a New Quote Group...........................................................................................50Viewing and Modifying a Quote Group.............................................................................52

Quote Options..........................................................................................................54Adding a Quote Option.....................................................................................................54Viewing and Modifying a Quote Option............................................................................58

Insurers.....................................................................................................................61Adding an Insurer.............................................................................................................61Viewing and Modifying an Insurer....................................................................................64Removing an Insurer........................................................................................................65

E-mail Configurations..............................................................................................67Creating an Automatic E-mail Configuration....................................................................67Creating a Manual E-mail Configuration..........................................................................74Viewing and Modifying an E-mail Configuration...............................................................82Deactivating an E-mail Configuration...............................................................................83

Documents / Forms..................................................................................................85Adding a Document or Form............................................................................................85Upload Document Template.............................................................................................91Viewing and Modifying a Document or Form....................................................................92Deactivating a Document or Form....................................................................................94

Rates.........................................................................................................................96Creating a Rate................................................................................................................96Viewing and Modifying a Rate........................................................................................100Deleting a Rate..............................................................................................................101

Validation & Workflow Actions.............................................................................104General Settings............................................................................................................104Creating a Validation Rule.............................................................................................105Viewing and Modifying a Validation Rule.......................................................................110Deleting a Validation Rule..............................................................................................111

Insuring Conditions...............................................................................................113Adding an Insuring Condition.........................................................................................113Viewing and Modifying an Insuring Condition.................................................................115Deleting an Insuring Condition.......................................................................................116

Taxes & Fees..........................................................................................................119Adding a Tax or Fee.......................................................................................................119Viewing and Modifying a Tax or Fee..............................................................................120Deleting a Tax or Fee.....................................................................................................122


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Limits.......................................................................................................................124Creating a Limit..............................................................................................................124Viewing and Modifying a Limit........................................................................................126Deleting a Limit..............................................................................................................127

Deductibles.............................................................................................................129Creating a Deductible.....................................................................................................129Viewing and Modifying a Deductible..............................................................................131Deleting a Deductible.....................................................................................................132

External Services...................................................................................................135

Payment Settings...................................................................................................137

REFERENCE....................................................................................................140

Workflow Event Types...........................................................................................140

Prorating and Adjustments...................................................................................145

Rates – Details and Examples..............................................................................149Premium Type................................................................................................................149Rate Type....................................................................................................................... 150Driver Field.....................................................................................................................154Amount or Rate..............................................................................................................154Attachment and Limit.....................................................................................................154Trigger Name.................................................................................................................156Sequence....................................................................................................................... 156Effective Date and Valid Until Date................................................................................159

Setting Time of Day for Policy Terms..................................................................160Display Valid Until Date With Same Day & Month as Effective Date..............................160Policy Start Time............................................................................................................160Combining Valid Until Date and Policy Start Time Features..........................................161

INDEX................................................................................................................163


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Introduction

Welcome to the Bridge insurance access portal. The system provides a full workflow, from the administration of products and coverage, to the submission and management of individual policies.

Access to all features, options, and data are controlled by the settings in your user account. This guide is for users with master cover management rights, covering the creation and management of master covers. A master cover defines the policy creation rules and parameters for a specific insurance product.

This guide assumes the user is familiar with the general functions of the system. For instructions on logging in and using common features throughout the system, see the User Guide - Introduction document.


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Managing Master Covers

This section details the creation and management of master covers.

Guide

Click a link to jump to the appropriate section.

Creating a New Master Cover Starting the process of creating a new master cover from scratch.

Viewing and Modifying a Master Cover Editing the details of an existing master cover.

Setting a Master Cover Status Changing the status of the master cover for editing, testing, or live use.

Copying a Master Cover Creating a duplicate master cover.

Deactivating a Master Cover Disabling a master cover so that it cannot be used.

Generating a Master Cover Report Creating a report showing a detailed listing of master cover settings.

Creating a New Master Cover

1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed.


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Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers.

2. Click Create. The General Information page opens. See the General Information section for a detailed description of the fields.

3. Fill in the necessary information.

4. Click Add to save the master cover but remain on the page, click Add & Close to save the master cover and return to the master cover list, or click Close to return to the master cover list without saving the master cover.

5. If you click Add, the Screens widget opens to display all available pages. See the individual page descriptions for further information.


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Viewing and Modifying a Master Cover



2. Click a link in the Name column to open the master cover to the General Information page and open the Screens widget. If there are a large number of available master covers, see the Using Grids section of the User Guide - Introduction document for help on finding the appropriate master cover.

3. Use the Screens widget to navigate between pages for the current master cover. Each page is detailed in its own section. See the individual page descriptions for further information.

Note: The Status of the master cover can restrict changes. When the master cover is set to Draft or Test all settings can be edited. When the master cover is Live, most settings are locked to avoid causing problems with active clients.


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Setting a Master Cover to Draft, Test, or Live Status

The Status of the master cover controls whether the details can be edited and whether the product is available for the creation of submissions.




3. The three buttons Set Draft, Set Test, and Set Live are used to set the status of the master cover. The button for the current status is not displayed.

Set Draft This is the starting status for new master covers. All settings can be changed, but submissions cannot be created.

Set Test In test mode, all settings can be changed, and test submissions can be created to verify the settings and functionality of the workflow.


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All submissions created in test mode (as well as any clients created with those submissions) will be deleted when the master cover is set to Live, including locked submissions.

When the master cover is in test mode and is set to automatically generate policy numbers, any bound policies will be numbered according to the settings, except:

A prefix of "Test-" will be added at the beginning of the number, in addition to any configured prefix.

The sequential portion of the number will use an internal system counter instead of the configured Next Sequence Number.

Set Live When set to live, most settings in the master cover are locked. The master cover is ready for business.


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Copying a Master Cover

To reduce unnecessary data entry, Master Covers can be copied to produce a new product. If a planned product is similar to an existing product, the Master Cover for the existing product can be copied and modified to suit the new requirements.




3. Click the Copy button. A full copy of the master cover is generated and saved, and a message shows Successfully Copied.

4. The new master cover can now be modified to suit the new product.

Notes: The copy is Active, and in Draft mode, regardless of the status of the original master cover.

The name is set to the same name as the original master cover, except that “ – Copy (01)” is added at the end. If


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other copies already exists, the number in parentheses increases.Examples:Master CoverMaster Cover – Copy (01)Master Cover – Copy (02)

This name can be changed to whatever is required.

All information is copied exactly as it exists in the original master cover, except for the following:o The name is modified as described above.o The Code field is left blank. If the new master cover is to be used for integration purposes, a new and unique code

must be entered.o The Created By and Last Modified By details are changed to identify the user who created the copy, along with

the date and time the copy was created.

The settings for Policy Numbering are copied. These should be modified as necessary to ensure unique identification of policies.


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Deactivating a Master Cover

Once created, a master cover cannot be deleted. It can be deactivated, which leaves it linked to any existing submissions, policies, and resources, but prevents it from being used for new submissions.




3. Uncheck the Active checkbox.

4. Click Save to save the changes and complete the deactivation of the master cover.


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Generating a Master Cover Report

A Master Cover Report can be generated to provide a complete overview of a master cover, detailing settings and linked resources.

The following areas are included: General Information Insurers Distributor Associations Limits Deductibles Rates Validation Rules Insuring Conditions Taxes & Fees

Note: Each section is only included if you have the necessary view rights for that section.




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3. Click Master Cover Report at the bottom of the page.

4. A standard Save/Open dialogue box appears, the file can be saved as an Excel document, or opened directly in Excel.

5. The different sections of the report are under separate tabs. Select each tab to view the appropriate information. The columns are sized for easy printing.


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Details Pages

A master cover is defined across several pages, each one covering a selection of related settings. The Screens widget is used to navigate between pages.

Guide

Click a link to jump to the appropriate section.

General Information Options for policies and the master cover itself.

Product Description Defines how the master cover is presented in the product selection page.

Policy Numbering Defining the policy number generation rules.

Policy Settings Options for the submissions and policies, as well as the workflow.

Automatic Processing Options for automatic renewal of policies nearing their expiration date.

Insurers Attaching insurers to the master cover.

E-mail Configurations Configuring e-mails for automatic or manual use.

Documents/Forms Configuring documents for automatic or manual generation.

Rates Defining rates for premium calculations.

Validation & Workflow Actions

Defining rules for entering data in the submission form.

Insuring Conditions Attaching insurance clauses to appear on the submission and policy.

Taxes & Fees Applying taxes and extra charges.

Limits Setting coverage limits.

Deductibles Setting deductible amounts.

External Services Configuring the automatic export of policy information to external systems.

Payment Settings Configuring direct payment by credit card.


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Quote Calculations Order

Whenever the system calculates a quote, whether initiated manually or automatically, it follows a sequence of validations and calculations. This sequence can affect the results of settings within the master cover, and should be taken into account during configuration.

1. Data Validations and Warnings: Checks the information on the current page against any Data Validation and Warning rules.

2. Attach Insurer: The insurer selection rules are checked, and an insurer is selected for the submission.

3. Calculate Premium: All premiums are calculated according to the values in the submission.

4. Calculate Taxes/Fees: All appropriate taxes and fees are calculated against the final premium. If the tax or fee uses a driver field instead of the default rate, the system will recalculate any calculated fields required for the driver field.

5. Calculate Commissions: The distributor commission is calculated from the final premium.

6. Select Limits, Deductibles, and Insuring Conditions: All limits, deductibles, and insuring conditions are selected according to the appropriate settings.

7. Quote Validations: Checks any quote validation rules to determine if the quote itself is valid.

8. Referral and Compliance Validations: Checks any validation rules that may require the submission to go into referral.

9. Calculated Fields: All calculated fields in the submission are recalculated.

This list should be used to ensure that no validations, conditions, triggers, or calculations depend on values that are only updated later in the sequence. In such an event, old data may be used and the quote could contain invalid information.


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General Information

The General Information page contains general settings for submissions and policies, as well as for the master cover itself. The controls for setting the master cover to Draft, Test, or Live, copying the master cover, or generating a master cover report are also included here. This page is presented when creating a new master cover, and is the first page shown when opening an existing master cover.

For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

Product Select the insurance product to be associated with this master cover.

Name Enter the name of the master cover. This is displayed in the master covers list. If a custom Product Description is not defined, this name is also used in the product listing when creating new submissions.

Code Enter an identification code for the master cover.


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External Code This field is used for integration between the Bridge and Genoa systems. This code should match the Client Code field in the related product in Genoa.The code should not include spaces. Any spaces are removed when the field is saved.

Description A description of the master cover can be entered for reference purposes.

Sequence in New Submission Screen

Sequence numbers can be assigned to master covers to control their order in the product selection screen.

Underwriting Year Enter the underwriting year of the master cover.

Status Displays the current status of the master cover.

Draft This is the starting status for new master covers. All settings can be changed, but submissions cannot be created.

Test In test mode, all settings can be changed, and test submissions can be created to verify the settings and functionality of the workflow. All submissions created in test mode (as well as any clients created with those submissions) are deleted when the master cover is set to Live.

Live When set to live, most settings in the master cover are locked. The master cover is ready for business.

Owner's Name Identifies the company defined as the owner of the master cover.

Effective Date Enter the effective period of the master cover, or select the dates from the calendar lookups . When a start date is entered or selected, the end date is automatically defaulted to one year later (minus one day), but can be changed.

Display Valid Until Date With Same Day

This option adds a day to the default Valid Until date when creating submissions and renewals, and causes renewals to start on the last day of the previous term instead of the following day.


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& Month as Effective Date

This setting does not affect internal calculations such as prorating, but could affect comparative date calculations that use the Valid Until date.

This feature is often used in conjunction with the Policy Start Time setting below.

See Setting Time of Day for Policy Terms for more information on configuring this feature.

Note: Only the default Valid Until date is adjusted by this feature. If the Valid Until date is changed manually, this setting must be taken into account, as any renewals still start on the same day due to this option.

Policy Start Time By default, the time for the Effective Date and Valid Until date fields (the "effective period") in a submission or policy is set to midnight (12:00 AM, not shown in the submission/policy form). When the Display Valid Until Date With Same Day & Month as Effective Date option is checked, the effective period can be set to begin and end at a specific time of day (to the hour). If the Display Valid Until Date With Same Day & Month as Effective Date option is not checked, the Policy Start Time is always set to midnight.

When set to 12:00 AM, the effective period includes the full first day, and may or may not include the full last day of the period, depending on the Display Valid Until Date With Same Day & Month as Effective Date setting.

When set to any other time, the effective period is from the selected time of the first day, to the selected time of the last day.

This feature requires the Display Valid Until Date With Same Day & Month as Effective Date setting above to be checked. Otherwise the time is defaulted to 12:00 AM, regardless of the selected time.

See Setting Time of Day for Policy Terms for more information on configuring this feature.

The Premium Currencies panel is used to define which currencies are available for policies under this master cover. Whenever


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the system calculates quotes for a New Business or Renewal transaction, the available currencies will be evaluated according to sequence and trigger. The first currency whose trigger evaluates to true will be used for all premiums in the current policy term and any additional transactions within the term.

Note: The currency is applied to the calculated premium values without any conversion. For example, a calculated premium of 100 would show as 100 USD, 100 EUR, or 100 CAD, depending on which currency is assigned.

1. To add a currency, click Add. To view an existing currency, click a link in the Currency column. The Premium Currency window opens.

2. Fill in the necessary information. Fields marked with a red asterisk * are required.

Currency Select a currency to add.

Trigger Select a trigger to control if the currency should be applied. Enter at least three characters to search for triggers.

If all triggers fail, an error will occur. The currency with the highest Sequence number can be set without a trigger as a default value, in case no other currencies are valid.

Sequence Enter a sequence number. The system will evaluate each currency in increasing sequence, and the first currency whose trigger evaluates to true will be assigned to the transaction.

Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new items to be added to the list at a later date, inserted between existing items. Otherwise, the sequence numbers of existing items must be changed to allow for the new addition.


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3. Click Save & New to save the currency and clear the form to add a new currency, click Save & Close to save the currency and close the window, or click Close to close the window without saving the currency.

When viewing an existing currency, click Delete to delete the currency.

Submission/Policy Screen Select the workflow to be used for this master cover. The workflow defines the layout of the entire submission process.

Tip: Changing a workflow after attaching items linked to the existing workflow could cause those linked items to stop functioning. After changing a workflow, check the rest of the master cover settings to ensure that all features are complete.

The Bridge system supports integration with some external systems. The master cover can be mapped to those systems in this panel.

External Rating Engine An external rating engine can be selected.

External Referral Engine An external referral engine can be selected.

Premiums, commissions, and other calculated values are generally rounded off when displayed on the screen. The Rounding


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Configuration panel is used to set how rounding is performed.

Rounding Precision Select what digit the numbers should be rounded off to.

0.01 To be rounded to the cent.

0.1 To be rounded to the next 10 cents.

1 To be rounded to the next dollar.

10 To be rounded to the next ten dollars.

100 To be rounded to the next hundred dollars.

1000 To be rounded to the next thousand dollars.

Rounding Style Select how the rounding is performed.

Half Up The value 23.5 gets rounded to 24, but −23.5 gets rounded to −23.

Half Away From Zero

The value 23.5 gets rounded to 24, and −23.5 gets rounded to −24.

Half To Even The value 23.5 gets rounded to 24, 22.5 gets rounded to 22, −22.5 gets rounded to −22, and −23.5 gets rounded to −24.

Always Up The value 2.1 gets rounded to 3, and -2.9 gets rounded to -2.

Warning: In cases where a rate driver changes for one endorsement, but does not change in subsequent endorsements, the rounding may result in an endorsement premium equal to the selected Rounding Precision.

Always Down The value 2.9 gets rounded to 2, and -2.1 gets rounded to -3.

Warning: In cases where a rate driver changes for one endorsement, but does not change in subsequent endorsements, the rounding may result in an endorsement premium equal to the selected Rounding Precision.


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When a user creates a submission, they have the option to select or create a client. The Supported Clients panel defines what clients can be selected or created.

Type Clients can be companies or individuals, depending on the nature of the product. Select Individual or Company to only permit that type of client, or select All to allow either type.

Countries If the product is only meant to be available for certain regions, a list of countries can be selected. Only clients from the listed countries can be selected, or when creating a new client, only the listed countries are available.

The Status panel is available once the master cover has been saved.

Active Marks the master cover as active and available for use. If unchecked, the master cover remains linked to any existing submissions, policies, and resources, but cannot be used for new submissions.

Created By Identifies the date and time the master cover was created, and the user who created it.

Last Modified By Identifies the last date and time the master cover was changed, and the user who made the changes.

Click Save to save the master cover but remain on the page, click Save & Close to save the master cover and return to the master cover list, or click Close to return to the master cover list without saving the master cover.

Click Copy to make a copy of the master cover. See the section on Copying a Master Cover for details and notes about copying.

Click Set Draft, Set Test, or Set Live to control the status of the master cover. See the section on Setting Master Cover Status for details.

Click Master Cover Report to generate a report containing details of the master cover and settings. See the section on Generating a Master Cover Report for details.


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Product Description

The Product Description page is used to define the master cover's entry in the product selection page. Rich text and images can be used to provide users with marketing information and instructions to assist them in selecting a product.

If no content is included for the master cover, the product selection page displays the Name and Description entered in the General Information page.

With the master cover selected, click the Product Description item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

Product Identifies the product associated with the master cover.

Status Identifies the current status of the master cover.


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The product description can be built directly in the editor window using a variety of common editing tools presented in the toolbar, or it can be pasted in as text or rich text.

Tip: Text pasted into the editor may undergo some minor formatting changes. The formatting tools can be used to correct the differences.

To add images to the page:

1. Click the Browse button to open a standard file selection window.

2. The system supports image files of GIF, JPG, PNG, and BMP formats. Select the file to be included and click Open. The full path and filename is displayed in the Image File field.

3. Click Insert Image to add the image at the end of the current content.

4. The image can then be moved by clicking on it with the mouse and dragging it to the appropriate location in the content.


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The system does not limit the dimensions or file size of the image, however very large files take longer to load each time a user accesses the page.

The width of the display area on the products page varies according to the size of the browser window, occupying almost 60% of the window. Text wraps to the next line, however any images exceeding this space are cut off. The vertical space is unlimited, with the page expanding to fit the content.

Tip: Using drag-and-drop or copy and paste to insert images may cause those images to be broken for some users. The Insert Image button should be used to add all image files.

The content can be saved at any time by clicking Save.


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Policy Numbering

The Policy Numbering configuration allows detailed policy identification numbers to be produced from a mix of static components, automatic counters, and fields from the submission workflow. The system can be used to generate policy numbers that match existing and new numbering procedures within your organization.

With the master cover selected, click the Policy Numbering item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



Select the Source of the policy numbers.

Automatic When a policy is bound, a policy number is generated sequentially by the system. This can be configured with optional settings for prefixes, suffixes, and separators.

From a Field

On binding a new business or renewal transaction, the entire policy number is taken from a field in the submission workflow.


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The Prefix panel is available when Automatic is selected as the Source. The Prefix begins every policy number under this master cover.

Source Determines what type of prefix is applied.

Static Text The prefix is a string of text entered into the field below.

From a Field The prefix is taken from a field in the submission workflow.

Static Text This field is available when Static Text is selected as the Source. Enter the prefix text.

Field This field is available when From a Field is selected as the Source. Select the field from the workflow that contains the prefix text. Only fields that can logically contain a single suitable value are available. Calculated fields are permitted.

Separator Select a character to be inserted between the prefix and the sequence number, or select None to not include a separator.

Policy Renewal Select how the policy numbering is to be handled for renewals.

Copy from Previous Term

Uses the same prefix from the previous term policy number.

Generate New A new prefix is generated using the settings in this panel.

Tip: To leave out the prefix entirely, select Static Text as the Source and leave the Static Text field blank. Without a prefix, the Separator is also left out. (These are the default settings)


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When a new policy is bound, a sequential number is assigned. This number is incremented by 1 for each new policy, and possibly for renewals, depending on settings.

Next Sequence Number

Enter the number to be assigned to the next live policy bound under this master cover. The number is incremented with each bound policy, and this field is automatically updated to show the next number to be assigned.

When Source is set to Automatic, the sequence number is used as the basis or the Policy Number. The other settings in this panel control how the number is formatted and used, and the settings in the Prefix and Suffix panels can be used to add additional information.

When Source is set to From a Field, the sequence number is maintained in the background and incremented whenever a new policy is bound. This number can be used in a calculated field to produce specific policy numbers, using options such as a calculated value or a table lookup.

Note: The Next Sequence Number is only used when the master cover is in Live mode. When the master cover is in Test mode, any bound submissions use an internal sequential number. Any defined prefixes, suffixes, or zero padding are applied to this internal number.

Zero Padding Available when Automatic is selected as the Source. Adds leading zeros to the sequence number to bring it to a set length. If unchecked, the entire policy number will gradually increase in length as more policies are booked.

Length of Sequence Number

Available when Automatic is selected as the Source. This field is available when Zero Padding is checked. Enter the required length of the sequence number. Leading zeros are added to the sequence number to bring it to this length. The minimum length is 2, and the maximum length is 20.

Note: The Sequence Number does not reset to zero when the selected length reaches its maximum value. The length is extended to continue counting in sequence.


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For example, if Zero Padding is checked and the Length of Sequence Number is set to 6, the thousandth policy is numbered 001000.Once the 999999th policy has been bound, the next policy increases the length to 7 with policy number 1000000.

Policy Renewal Available when Automatic is selected as the Source. Select how the policy numbering is to be handled for renewals.


Uses the same number from the previous term policy number.

Generate New A new sequence number is generated using the settings in this panel.

Trigger Available when Automatic is selected as the Source. A trigger can be selected to control the sequence number. If the trigger evaluates as true, the number is generated using the settings in this panel. If the trigger evaluates as false, the number is omitted completely.This applies to New Business and Renewal transactions. However, if the Policy Renewal option above is set to Copy from Previous Term, the sequence number (or lack thereof) is copied without evaluating the trigger.

The Suffix panel is available when Automatic is selected as the Source. The Suffix ends every policy number under this master cover.

Source Determines what type of suffix is applied.

Static Text The suffix is a string of text entered into the field below.

From a Field The suffix is taken from a field in the submission workflow.

Static Text This field is available when Static Text is selected as the Source. Enter the suffix text.


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Field This field is available when From a Field is selected as the Source. Select the field from the workflow that contains the suffix text. Only fields that can logically contain a single suitable value are available. Calculated fields are permitted.

Separator Select a character to be inserted between the suffix and the sequence number, or select None to not include a separator.

Policy Renewal Select how the policy numbering is to be handled for renewals.


Uses the same suffix from the previous term policy number.

Generate New A new suffix is generated using the settings in this panel.

Tip: To leave out the suffix entirely, select Static Text as the Source and leave the Static Text field blank. Without a suffix, the Separator is also left out. (These are the default settings)

Examples:With the prefix set as "Pr" (a code for the product), the prefix separator set to "-", the sequence number set as 2507 (picking up from previous business), the suffix set as "SA" (regional notation for South America), and the suffix separator set to "/", the next three bound policies will have the following policy numbers.

Pr-2507/SAPr-2508/SAPr-2509/SA

With the prefix set as "Bnd" (an abbreviation of "bound"), no prefix separator, the sequence number set as 1 (starting a new line) with leading zeros up to seven digits, and no suffix or separator, the next three bound policies will have the following policy numbers.

Bnd0000001Bnd0000002Bnd0000003

With the prefix pulling from a calculated field that identifies the current month and year at the time the policy is bound, the prefix separator set to "-", the sequence number set to 101 with no zero padding, and no suffix or separator, the next three bound policies could have the following policy numbers.

Jan2003-101Feb2003-102


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Apr2004-103

Warning: Older policies may have the full policy number saved as a single value, and not divided as Prefix, Sequence, and Suffix. This will not be an issue for renewals if all three settings are set to Generate New. However, if mixing Policy Renewal settings between Copy from Previous Term and Generate New, the system will not be able to divide the old policy number into the three components. In these instances, the policy numbers must be upgraded. Please contact your Oceanwide Representative for more information on upgrading existing data.

The Manual Policy Number panel is available when From a Field is selected as the Source.

Field Select the field from the workflow that contains the policy number. Only fields that can logically contain a single suitable value are available. Calculated fields are permitted.


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Policy Settings

The Policy Settings page is used to define rules and configuration settings for the generation of submissions and policies.

With the master cover selected, click the Policy Settings item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



The Types panel defines a variety of lists used throughout the submission process.

Attachments When attaching files to a submission or policy, the user can select the type of attachment. This list provides the available options.


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Attachment types can be restricted to certain groups of users, based on security roles. See the Attachment Type Settings panel below.

Notes & Follow Ups When creating notes and follow ups, the user can select the type of note. This list provides the available options.

Limits This list defines the available choices when adding and configuring limits.

Deductibles This list defines the available choices when adding and configuring deductibles.

Limits / Deductibles Currency List

This list defines the available currencies when adding and configuring limits and deductibles.

Lost Quotes When a user marks a quote as lost, they must select a reason why the quote was lost. This list provides the available options.

Reinstatement Reasons

When a user reinstates a cancelled policy, they must select a reason why the policy is being reinstated. This list provides the available options.

Void Reasons When a user voids a transaction, they must select a reason. This list provides the available options.


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The effective coverage period is the period between the Effective Date and the Valid Until date. The Effective Policy Transaction Period Settings control the rules for how the period is determined.

Allow Backdating Tolerance

When this option is unchecked, users are only able to enter an Effective Date equal to the current date or later. When checked, the users can select a date earlier than the current date, up to the limit set in the Backdating Tolerance field (below).


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Backdating Tolerance Determines the number of days prior to the current date that can be entered into the Effective Date field. This field is only active when Allow Backdating Tolerance is checked.

Set ... Effective Date to This setting exists for New Business, Endorsement, Adjustment, and Cancellation transactions. The Effective Date of a new transaction can be set to a date from a selected source. The Effective Date field is then locked and cannot be changed, except where noted.

Default The date is set according to the default behavior. This is usually the current date, or the nearest date within the valid term, but may be modified by other settings. This default date can be edited, unless locked by other settings.

Field Value On creating a new transaction of the appropriate type, the date is copied from a field in the transaction. The Effective Date field can no longer be edited, however any changes to the source field will change the Effective Date on recalculating the quote.

The Select Field dropdown is added to the panel on choosing this option. Select a date field from the workflow.

Default Field Value On creating a new transaction of the appropriate type, the date is copied from a field in the transaction. The Effective Date field can be edited, however any changes to the source field will change the Effective Date on recalculating the quote. This option is only available for Cancellation transactions.


First of Next Month On creating a new transaction of the appropriate type, the Effective Date is set to the first day of the following month.

Term Effective Date On creating a new transaction of the appropriate type, the Effective Date is set to the same date as the beginning of the current term. This option is not available for New Business transactions.

Set ... Valid Until Date to This setting exists for New Business, Endorsement, Adjustment, and Renewal transactions. The Valid Until date of a new transaction can be set to a date from a selected source. The Valid Until date field is then locked and cannot be changed.

Default The date is set according to the default behavior, as configured by other settings. This default date can be edited, unless locked by other settings.

Field Value On creating a new transaction of the appropriate type, the date is copied from a field in the transaction. The Valid Until date field can no longer be edited, however any changes to the source field will change the Valid Until date on recalculating the quote.


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Enforce Minimum Term Duration

Requires the effective coverage period to be equal or greater than the number of days entered in the Minimum Duration field (below).

Minimum Duration Determines the minimum number of days for the effective coverage period. This field is only active when Enforce Minimum Term Duration is checked.

Enforce Maximum Term Duration

Requires the effective coverage period to be equal or less than the number of days entered in the Maximum Duration field (below).

Maximum Duration Determines the maximum number of days for the effective coverage period. This field is only active when Enforce Maximum Term Duration is checked.

Lock Valid Until Date Field

When a new submission is created, the Valid Until date field is set to a calculated default date based on master cover settings, and cannot be changed.

Hide Valid Until Date Field

Hides the Valid Until field. The valid until date is still determined according to selected default settings, but the field is not shown.


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Depending on your business needs, you may want to hide the Effective Date and Valid Until date fields in the Policy Information widget and detail window. This is common when using a fixed policy term, but could also be necessary for various other reasons. The Hide Effective Coverage Period Panel feature allows the fields to be hidden based on any combination of transaction type, transaction status, and the security roles assigned to the user.

Notes: The fields are only hidden if the transaction and user match at least one selected option in each group. At least one option must be selected in each group or the fields are never hidden.

If the fields are hidden, and the user does not have the necessary security role to view the other details in the Policy Information widget, the entire widget is hidden.


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Policy Transaction Types Select the transaction types for which the panel should be hidden.

Policy Transaction Statuses Select the transaction statuses for which the panel should be hidden.

Security Roles Select the user security roles for which the panel should be hidden.

Insured Value Field One field can be defined as containing the insured value of the policy. The drop down lists all fields in the attached workflow that have been set as Rate Driver fields. The selected field is available for reports, identified as the insured value.

Custom Status Field A field can be selected to override the displayed statuses in the workflow. The drop down lists all Textbox and Label fields from Form panels in the attached workflow.

If the field contains a value, either selected manually or calculated, it will be displayed in the Status fields of the Policy Information widget (without the color coding) and the Policy Information window, as well as the Status column of the Policy Transactions list. If the field does not have a value or if the value is blank, the status will revert back to the core system statuses.


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This only affects the display of the status fields in the workflow. The core system statuses still apply, and still control all aspects of the transaction. Features such as available Actions, workflow overrides, and other resources associated to transaction statuses will not be affected. For reference, the transaction types are still displayed in the Type column of the Policy Transactions list.

Allow Special Quote Requests Once a quote has been issued on a transaction, either automatically or manually, this option allows users to submit a special request for a new quote.

Bypass Quote Validations on Issue Quote

Allows users with the appropriate rights to issue a quote where certain settings or values would normally be rejected by the Quote Validation rules.

Set Transaction Status to Incomplete if Quoted Submission is Modified

If checked, any changes to a transaction in Quoted or Underwriting Required status will cause it to revert to Incomplete status on saving, instead of recalculating the quote. The transaction can then be re-quoted, either manually or automatically.

Allow Out of Sequence Endorsements

Allows endorsements to be created with effective dates that are earlier than other bound endorsements, and valid until dates before the end of the term.If unchecked, new endorsements can only start on the same or later date than any other bound endorsement, and the valid until date must equal the end of the term or later.

Restrict Endorsements to Last Policy Transaction

Only allows endorsements to be created from the most recent transaction per policy term. The transaction must be Bound to allow endorsement. If the transaction is Declined, the next most recent transaction is enabled for endorsement.

Allow Adjustments Allows Adjustment transactions to be created. Adjustments are used to make changes to the policy coverage for a specific period within the term.

Allow Declarations Allows Declaration transactions to be created. Declarations are used to provide required coverage information on a regular basis.

Enabling declarations causes monthly periods to be automatically defined on binding a new business or renewal transaction. An endorsement that extends the term may also generate additional periods. The periods will include the first month of the term (including a partial month) to the last full month of the term. If the term ends partway through a month, that last month will be covered in the renewal.

Allow Quote Versions Allows alternate versions of an unbound New Business or Renewal transaction to be created. These quote versions are created to present additional choices with minor or major variations.

Quote versions are handled the same as normal transactions, with quoting and referrals. When one version is bound, all alternates are put into Lost status.


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Allow Insurers to Create / Edit Clients

Allows users from underwriter companies to create new clients and edit the client information in submissions. If unchecked, the underwriters are not allowed to create or edit clients.

This permission only applies within submissions created under this master cover. The user will also need to have the required security rights.

Premium Widget Display By Quote's Lowest

When quotes have been calculated but a specific quote has not yet been selected, the Premium widget displays a default quote. Select how that default quote will be determined.

Amount Of the suitable quote options, the one with the lowest premium will be displayed.

Sequence Of the suitable quote options, the one with the lowest sequence number will be displayed.

Generate Invoice on Bind If checked, an invoice is generated when a transaction is bound. This invoice will include all charges for the current transaction that are ready for immediate invoicing. If unchecked, all charges produced on bind will be handled through manual or scheduled invoicing.

Allow Online Payment The Pay Now option will be available in the Premium widget after binding, allowing the user to make online payments directly from the transaction. All invoices that include charges for the current transaction will be available for full or partial payment.

Note: If the Separate Invoicing by Transaction option in the Billing Settings is not checked, the payable invoices may include charges from other transactions.


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Select Action(s) For Notes Confirmation to Appear

When the user takes certain actions within the system, they may be given the opportunity to enter a note associated with the action. Check the boxes for all actions where the notes option should be available. The user always has the option to proceed without submitting a note.

The Premium Type - Rating Basis panel defines the driver fields containing the rating basis for each premium type. This is used to calculate the technical rate.

All premium types available for the current master cover are listed. Any field set as a Rate Driver from the attached workflow can be assigned to any premium type. The content of the fields could be entered directly by the user, or could be a calculated field deriving the value from a variety of data.


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Individual premium types can be excluded from the prorating and adjustment calculations.

Bypass Prorating for the Following Premium Types

Check all premium types that should not be prorated when performing calculations. The selected premium types are always calculated according to a period of one full year.

Bypass Adjustments for the Following Premium Types

Check all premium types that should not be adjusted when performing calculations on endorsements. The selected premium types are not modified by other transactions.

See Prorating and Adjustments for more information.

The Attachment Type Settings panel is automatically populated with the options from the Attachments list selected in the Types panel. If the list is changed and the page saved, the new options will be added and any previous options that have been assigned security roles will remain in the panel for reference, but cannot be selected for new attachments, while previous options that have no security roles will be deleted.

By default, no security roles are assigned to attachment types, meaning any user can select the type when attaching files, and all users will have access to the attachment. Once security roles have been assigned, a user will need to have at least one of those roles in order to select the attachment type when attaching files, and to view attachments with that type.

1. To assign security roles, click a link in the Attachment Type Items column to view the settings. The Attachment Type


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Setting window opens.

Attachment Type Item Identifies the selected attachment type.

Security Roles Select all roles that should have access to this type. A user will need to have at least one of the selected roles to select this type when attaching files, and access any attached files with this type.

2. Click Save & Close to save and close the window, or click Close to close the window without saving any changes.

Attachment types that are no longer included in the currently selected Attachments list can be deleted using the Delete button. Note that deleting a type that has been used for any attachments will remove the restrictions on those attachments, making them visible to any user with general access to attachments.


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To assist with locating transactions in the Submission / Policy List, fields from the attached workflow can be made available as optional columns.

Text Ten columns can be added for text content (only the first three are displayed in the screenshot). These can be used for Drop-down, Label, Radio Buttons, Text Area, Textbox, and Textbox (email) type fields. For Drop-down and Radio Button fields, the code for the selected item is displayed.

Decimal Three columns can be added for decimal values. The three options are set to display a different number of decimal points, 2, 4, and 8. Any digits after the selected number of decimal points are cut off, not rounded, but this is only for display and does not affect the stored value.

Integer Three columns can be added for integer values.

Date Three columns can be added for dates.

These optional columns are available in the Submission /Policy List, and can be added to the grid using the Select Columns


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option in the context menu accessed by right-clicking a column header. For more information about customizing grids and saving the settings, see the Using Grids section of the User Guide - Introduction document.

Notes: The labels for the dropdown fields in this panel are used as the column headers. The labels can be changed in the Custom Labels section, detailed in the User Guide - Reference and Administration document.

Only form fields are available. Fields included in grids are not available.

When these settings are changed, only new submissions will display the optional fields. When the master cover is set to Live status, all existing submissions and policies are updated to display the appropriate data in the new columns.

Click Save to save the current settings.


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Automatic Processing

The Automatic Processing page is used to define rules and configuration settings for automatic features within the system. Each night, an automated process scans the system for submissions and policies that meet the set requirements.

With the master cover selected, click the Automatic Processing item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



The Automatic Renewal Initiation panel is used to configure the automatic renewal of policy terms that are about to expire. This only begins the renewal process, requiring user-intervention to complete the process.

Enable Automatic Renewals

This checkbox enables the feature and displays the settings below. If unchecked, no automated renewals are performed for policies under this master cover.


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Number of Days Before Expiry

Enter the number of days before the end of the term that the renewal should be initiated. When the system scans for renewable terms, it checks that the current date is within the chosen number of days before the term ends. If 0 is entered, the renewal occurs on the last day of the term.

Trigger A trigger can be selected to control if a term should be renewed. Enter at least three characters to search for triggers.

If the trigger evaluates as false, the term is not renewed automatically. The term can still be renewed manually.

Calculate Quote for Automatic Renewals

If checked, the system initiates the Get Quote process for the renewal. If the renewal meets the terms of the master cover, it enters Quoted status. If any referrals or compliance issues occur, the renewal goes to Underwriting Required status. If unchecked, the renewal stops at Incomplete status to be completed manually.

Click Renew Now to begin the automatic renewal of any terms that may already be within the renewal period.

The Automatic Cancellation Initiation panel is used to configure the automatic cancellation of policies. This only begins the cancellation process, requiring user-intervention or Automatic Cancellation Finalization settings to complete the process.

Enable Automatic Cancellations

This checkbox enables the feature and displays the settings below. If unchecked, no automated cancellations are performed for policies under this master cover.

Trigger Select a trigger to control if and when a policy will be cancelled. The trigger is evaluated on a regular basis, set in the system configuration. Enter at least three characters to search for triggers.

Since the trigger is evaluated outside of the context of the policy, all fields referenced in the trigger must be indexed in a Cross-Policy Data Configuration.

Cancellation Reason Select a default cancellation reason that will be applied for all automatic cancellations. This reason can be modified in the Policy Information window within the policy.


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This feature is not functional.

The Automatic Quote Expiry (Lost Quotes) panel is used to configure the automatic expiry of quotes after a certain period has elapsed. The quotes are marked as Lost, with the reason defined in these settings.

Expiry Basis Select how the quote expiry will be set.

Transaction Type Allows a specific number of days to be defined for specific transaction types. Selecting this option reveals individual fields for New Business, Endorsement, Adjustment, and Renewal transaction types.

Entering 1 or more days causes the quote to expire that number of days after the quote is issued, at the Policy Start Time configured in the master cover. Entering 0 days causes the quote to expire at the Policy Start Time configured in the master cover. If any field is left blank, quotes for that transaction type do not expire.


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Field Sets the expiry date according to a field in the workflow. Selecting this option reveals the Expiry Field option.

New Business Quote Validity Period Available when Transaction Type is selected as the Expiry Basis. Enter the number of days a quote for New Business remains valid.

Endorsement Quote Validity Period Available when Transaction Type is selected as the Expiry Basis. Enter the number of days a quote for an Endorsement remains valid.

Adjustment Quote Validity Period Available when Transaction Type is selected as the Expiry Basis. Enter the number of days a quote for an Adjustment remains valid.

Renewal Quote Validity Period Available when Transaction Type is selected as the Expiry Basis. Enter the number of days a quote for a Renewal remains valid.

Expiry Field Available when Field is selected as the Expiry Basis. Select a Date Picker field from the workflow to be used as the expiry date. This can be a user-entered field, or a calculated field that determines the date according to conditions or values within the transaction.

If the expiry date is in the past, the quote will expire the next time the system scans for expired quotes. If the expiry date is empty or invalid, the quote will not expire.

Lost Quote Reason for Automatic Quote Expiry

Select a reason to be applied to each lost quote. The options are defined by the Lost Quotes list selected in the Policy Settings page.

Trigger A trigger can be selected to control if a quote should expire. Enter at least three characters to search for triggers.

If the trigger evaluates as false, the quote does not expire. The quote can still be set as Lost manually.

Field Evaluation Rules cause selected fields to be evaluated (calculated) in response to certain events. The basic rule configuration allows the selection of events related to the transaction, such as importing and saving. The Automatic Field Evaluations panel allows one rule per master cover to be activated automatically at regular intervals.


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For information on configuring rules, see the section on Field Evaluation Rules in the User Guide - Product Design document.

Field Evaluation Rule Select a rule associated to the current master cover.

Trigger A trigger can be selected. Enter at least three characters to search for triggers.

At each interval, the trigger will be evaluated to determine if the rule should be applied. If no trigger is selected, the rule will be applied at each interval.

Notes: The Triggering Conditions defined in the rule configuration are independent from these automatic settings. Either option or both options can be used.

As this feature scans all transactions under the current master cover, all fields referenced in the selected trigger, including nested triggers, must be indexed in a Cross-Policy Data Configuration. For more information, see the section on Cross-Policy Data Configurations in the User Guide - Product Design document.

The intervals can vary, and are configured for the entire website. Please contact your Oceanwide Representative for information on the schedule configuration.



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Quote Groups

Quote Groups allow related quote options to be presented together, or even filtered so that only the lowest quote within the group is displayed. Combined with sequence numbers, groups provide a significant amount of control over the order of quotes presented to the user.

Creating a New Quote Group

With the master cover selected, click the Quote Groups item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



The Quote Groups panel displays all groups defined for the current master cover.

1. Click Create. The Master Cover - Quote Group page opens.


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Name Enter the name of the quote group.

Code The code is automatically generated when the quote group is saved.

Description Enter a description for the quote group.

Hide Highest Quotes

When this option is checked, only the valid quote with the lowest calculated premium within the group is displayed (if two quotes have the same lowest premium, they are both displayed). Any other valid quotes are hidden, and can only be seen by a user with the right to view hidden quotes. Any quotes that are not valid, such as referred quotes, are only visible to users with specific administrative rights.If unchecked, all quotes in the group are displayed for appropriate users, according to the quote status.


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Sequence Enter a sequence number to control the order in which the groups and quotes are displayed in the Quote Summary window. Quotes without groups are displayed first, followed by groups without sequence numbers, then numbered groups in ascending order.


3. Click Add to save the group but remain on the page, click Add & Close to save the group and return to the quote groups list, or click Close to return to the quote groups list without saving the group.

Viewing and Modifying a Quote Group

With the master cover selected, click the Quote Groups item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.




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The Quote Groups panel displays all groups defined for the current master cover.

1. Click a link in the Name column to view the group details.

2. See the section on Creating a New Quote Group for a detailed description of the fields. All fields may be edited, if necessary, except for the Code field.

3. Click Save to save any changes and remain on the page, click Save & Close to save and return to the quote groups list, or click Close to return to the quote groups list without saving any changes.


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Quote Options

A single master cover can generate multiple quotes with entirely different settings for Insurers, Rates, Insuring Conditions, Limits, and Deductibles. When quotes are calculated for a submission, all configurations are calculated and the valid quotes are presented to the user. The user can select a quote and either bind the policy or request that the policy be bound.

If only one quote option is defined ("Default Quote Option" may already exist), the system automatically uses that option.

Adding a Quote Option

With the master cover selected, click the Quote Options item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



The Quote Options panel displays all options defined for the current master cover.


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1. Click Create. The Master Cover - Quote Option page opens.




Name Enter the name of the quote option.

Code The code is automatically generated when the quote option is saved.

Description Enter a description for the quote option.

Quote Group A Quote Group can be selected, but is not required. Selecting a group allows related quotes to be displayed together in the Quote Summary window, and can even be filtered to only display the lowest quote in the group.


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Trigger Name A trigger can be selected to control whether the quote option should be available. If the trigger validates as false during quote calculation, the option will not be available for selection. If no quote options are available, the user will not be able to proceed with the submission process.

Sequence Enter a sequence number to control the order in which the quotes are displayed in the Quote Summary window. Quotes without a sequence number are displayed first, following by numbered quotes in ascending order. If two or more quotes have the same sequence number (or no sequence number), those quotes are sorted from lowest calculated premium to highest. If quotes are included in a Quote Group, the sequence applies within the group.


3. Click Add to save the option. The Payment Plans and Image panels are added.

The Payment Plans panel allows one or more plans, defined in the Billing - Payment Plans section, to be assigned to the current quote option. If more than one payment plan is available, the user can select a plan when they select this quote option. Click Add to configure a new payment plan. The Payment Plan window opens.


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The Payment Plan window is used to configure a payment plan to be attached to the current quote option.

Payment Plan Select one of the available plans.

Name This name of the plan is automatically copied in, and cannot be changed.

Code This code of the plan is automatically copied in, and cannot be changed.

Description This description of the plan is automatically copied in, and cannot be changed.

Sequence Enter a sequence number to define the order in which the payment plans are displayed to the user. Plans without a sequence number are displayed first, following by numbered plans in ascending order.


Trigger A trigger can be selected to control whether the current payment plan should be available to the user. If the trigger validates as true, the plan becomes available.

Click Save & New to save the payment plan and clear the form to add a new plan, click Save & Close to save the payment plan and close the window, or click Close to close the window without saving the plan.


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The Image panel allows an image file to be uploaded for each quote option. The image serves as the identification for each quote, so suitable images should be provided for all quotes.

Click Browse to open a standard file selection box. Locate and select the file, and the full path and filename appears in the Image File field.

Click Save Image to upload the file. A preview of the image is shown. Click Delete Image to delete the currently attached image.

Notes: The display area for the image is 90 pixels wide and 60 pixels high. Images smaller than this area are centered along the top. Images larger than this area are scaled down to fit.

For the best quality, the image should be scaled down using image editing tools before being uploaded.

If the preview does not appear after clicking Save Image, check that the uploaded file is a valid image file.

4. Click Save to save the option but remain on the page, click Save & Close to save the option and return to the quote options list, or click Close to return to the quote options list without saving the option.

Viewing and Modifying a Quote Option

Note: Once the master cover has been set to Live and a submission has been created, the existing selection of quote options should not be modified. New quote options can be added instead of altering the existing ones.


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With the master cover selected, click the Quote Options item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



The Quote Options panel displays all options defined for the current master cover.

1. Click a link in the Name column to view the option details.

2. See the section on Adding a Quote Option for a detailed description of the fields. All fields may be edited, if necessary, except for the Code field.

3. The Payment Plans grid displays all plans attached to the current quote option. Click a link in the Name column to view and edit the settings for the selected payment plan.

Make any necessary changes to the plan settings, then click Save to save any changes and remain in the window, click Save & Close to save and close the window, or click Close to close the window without saving any changes. Click Delete to remove the payment plan from the quote option.


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4. Back on the Quote Option page, click Save to save any changes and remain on the page, click Save & Close to save and return to the quote options list, or click Close to return to the quote options list without saving any changes.


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Insurers

The Insurers page is used to add or remove various Insurance companies that serve as underwriters for the insurance product.

Whenever the system calculates the quote within a workflow, or when a user manually issues a quote, the system checks the insurer list in sequence and select the first insurer whose trigger evaluates as true (if no trigger is assigned, it counts as true). Each time a quote is generated like this, the system evaluates the triggers again and possibly assigns a new insurer. Once a policy is bound, the selected insurer remains attached to that policy for the full term, including endorsements and reinstatements. The quote calculation itself has a specific sequence of events that may affect insurer selection, click here for details.

While only the first insurer whose trigger evaluates as true is attached to the submission, all insurers whose triggers evaluate as true (or who have no trigger) have access to the submission or policy. All users under those insurer companies have access, within the limits of their rights and administrative level. If the quote is recalculated again, all triggers are re-evaluated and all access is reset according to the new results of the triggers.

Adding an Insurer

With the master cover selected, click the Insurers item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.




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Select a Quote Option to view the insurers defined for that option.

The Insurers panel displays all insurers under the selected Quote Option.

1. Click Create. The Master Cover - Insurer page opens.





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Name Select the insurer from the list of available options.

Insurer Code A code can be entered to identify this insurer.

Security Role A security role can be selected for information purposes. This does not affect the system.

Insurer Type An insurer type can be assigned for information purposes.

Reference A code can be entered to identify this insurer.

Risk Enter the amount of risk, in percentage, assigned to this insurer.

Trigger A trigger can be selected to determine if this insurer is assigned to a submission. Not including a trigger counts as a true result, causing the insurer to be automatically selected if no other insurer is selected first.

Sequence Enter a Sequence number. When selecting an insurer for a submission, the system checks each insurer in sequence order, from lowest to highest value. The first insurer whose Trigger evaluates as true (or who does not have a trigger) is selected.

Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new insurers to be added to the list at a later date, inserted between existing insurers. Otherwise, the sequence numbers of existing insurers must be changed to allow for the new addition.


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3. Click Add to save the insurer setup but remain on the page, click Add & Close to save the insurer setup and return to the insurers list, or click Close to return to the insurers list without saving the insurer setup.

Tip: If none of the triggers evaluate as true and there are no insurers without triggers, no insurer is attached to the submission. This results in a validation error when attempting to bind the policy. For this reason we recommend that the last insurer in the list (with the highest Sequence number) be a 'default' insurer with no trigger. This ensures that an insurer is attached to all submissions.

4. Additional insurers can be added to the same Quote Option, or a different Quote Option can be selected.

Note: If more than one insurer is available in the master cover, even across different Quote Options, insurer users will not see the premium in the Premium widget. If only one insurer is attached to the master cover, then users from that insurer company will be able to view the premium, if they have the necessary rights.

Viewing and Modifying an Insurer





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The Insurers panel displays all insurers currently attached to the master cover.

1. Click a link in the Company column to view the insurer details.

2. See the section on Adding an Insurer for a detailed description of the fields. All fields may be edited, if necessary, except for the Name field.

3. Click Save to save any changes and remain on the page, click Save & Close to save and return to the insurers list, or click Close to return to the insurers list without saving any changes.

Removing an Insurer

A insurer can be removed from the master cover. This leaves the insurer attached to existing submissions and policies, but unavailable for new submissions.



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The Insurers panel displays all insurers currently attached to the master cover.

1. Click a link in the Company column to view the insurer details.

2. Click Delete, then confirm the deletion when prompted to do so.


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E-mail Configurations

Each master cover can have a customized library of e-mails. These e-mails can be sent automatically in response to actions taken by the users, or can be made available within the submission/policy form for users to send manually.

All e-mails are logged within the submission or policy for reference.

Creating an Automatic E-mail Configuration

Automatic e-mails are sent by the system when selected workflow events occur, unless an optional trigger condition is not met.

With the master cover selected, click the E-mail Configurations item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.




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The E-mail Configurations panel displays all configurations currently attached to the master cover.

Tip: By default, only Active configurations are displayed. Clear the filter in the Status column to view all configurations.

1. Click Create Automatic E-mail Configuration. The Master Cover - E-mail Configurations page opens.





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Name Enter the name of the e-mail. This name is used in the E-mail Configurations list.

Description A description can be entered to provide information about the e-mail. This description is only visible here in the configuration.

Type Identifies whether the current e-mail configuration is for an automatic or manual e-mail.

E-mail Template Select a template for the subject line and body of the e-mail.

The From panel is used to configure the sending address for e-mails. Any replies will be sent to this address.

E-mail Address Select the source of the sending address.


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Default This uses the default sending address configured in the system. To change the default address, please contact your Oceanwide Representative.

Specify E-mail A custom sending address can be entered for this e-mail configuration.

Field Value The sending address will be taken from a field in the workflow at the time the e-mail is sent.

Default From Address This field is visible when Default is selected as the From Address Source. This displays the default sending address configured in the system.

From Address This field is visible when Specify E-mail is selected as the From Address Source. Enter the e-mail address to be used as the sender. Only one address can be provided.

From Address Field This field is visible when Field Value is selected as the From Address Source. Select a field from the workflow associated to the current master cover. Available field types are Label, Text Area, Textbox, and Textbox (Email). The field can be a calculated field that conditionally returns one of several addresses.

Notes: However the From address is configured, if the final address for the e-mail is not valid or if multiple addresses are provided, the e-mail will revert back to the default system address.

The domain of all e-mail addresses should match that of the SMTP server configured by the System Administrator, or the e-mails may be blocked by spam filters.


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Users Select the default users to receive the e-mail.

Include Submission Creator

Check this box to send the e-mail to the user who created the submission or policy.

Include Client Check this box to send the e-mail to the client attached to the submission or policy. The e-mail is sent to the designated primary contact for the company. If no primary contact has been designated, the e-mail is sent to the first user created for the company.

Include Distributor Check this box to send the e-mail to the distributor attached to the submission or policy. The e-mail is sent to the designated primary contact for the company. If no primary contact has been designated, the e-mail is sent to the first user created for the company.

Documents can be automatically generated and attached to e-mails.

Documents Select any documents to be included in the e-mail. Only documents set to be auto-generated are available.


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The Send Criteria panel defines when the automated e-mail should be sent.

Workflow Event Select one or more workflow events where the e-mail should be sent.

For details on the event types, please see Workflow Event Types.

Trigger A trigger can be defined to control if the e-mail is sent or not. If the trigger does not evaluate as true, the e-mail is not sent.

Once an automatic e-mail is sent, a copy is stored in the E-mails list within the submission. These e-mails are visible to all authorized users who were recipients of the e-mail, or who have at least one of the security roles defined in the E-mail History View Criteria panel.

3. Click Add to save the settings but remain on the page, click Add & Close to save the settings and return to the e-mail configurations list, or click Close to return to the e-mail configurations list without saving the settings.


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4. The following panels are added once the configuration has been saved.

The e-mail can be sent to additional recipients defined in the workflow. The recipients are stored in a field, which may be predefined or provided by the user, and pulled into the e-mail when it is generated. A trigger can be defined to determine if each group is included.

Each group can contain multiple addresses, separated by commas or semi-colons. Spaces will be ignored. Any invalid addresses will be removed before sending.

a) To add a group, click Create. The Recipient Group window opens.

b) Complete the necessary information. Fields marked with a red asterisk * are required.

Description Enter a description for the group.

Trigger Select a trigger. The group will only be included if the trigger evaluates as true, or if no trigger is selected.

Field Select the field that will contain the recipient addresses. The list includes Textbox, Text Area, Textbox (Email), and Label fields from the workflow attached to the current master cover.


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c) Click Save & New to save the recipient group and clear the form to add a new group, click Save & Close to save the group and close the window, or click Close to close the window without saving the group.

Active Marks the configuration as active and available for use. If unchecked, any existing e-mails sent with this configuration remain attached to any submissions or policies, but the configuration cannot be used for new e-mails.

Created By Identifies the date and time the configuration was created, and the user who created it.

Last Modified By Identifies the last date and time the configuration was changed, and the user who made the changes.

5. Click Save to save the settings but remain on the page, click Save & Close to save the settings and return to the e-mail configurations list, or click Close to return to the e-mail configurations list without saving the settings.

Creating a Manual E-mail Configuration

Manual e-mails are available to users in the submission/policy form, and can be sent whenever necessary.



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1. Click Create Manual E-mail Configuration. The Master Cover - E-mail Configurations page opens.


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Name Enter the name of the e-mail. This name is used in the E-mail Configurations list, as well as in the E-mail Templates dropdown on the submission/policy form.

Description A description can be entered to provide information about the e-mail. This description is only visible here in the configuration.

Type Identifies whether the current e-mail configuration is for an automatic or manual e-mail.

E-mail Template Select a template for the subject line and body of the e-mail.

Allow Manual Override

When checked, this option allows the user to edit the subject line and body text of the e-mail before sending. If unchecked, the subject and body appear as they will be sent, and cannot be changed.


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The From panel is used to configure the sending address for e-mails. Any replies will be sent to this address.

E-mail Address Select the source of the sending address.

Default This uses the default sending address configured in the system. To change the default address, please contact your Oceanwide Representative.

Specify E-mail A custom sending address can be entered for this e-mail configuration.

Field Value The sending address will be taken from a field in the workflow at the time the e-mail is sent.

Default From Address This field is visible when Default is selected as the From Address Source. This displays the default sending address configured in the system.

From Address This field is visible when Specify E-mail is selected as the From Address Source. Enter the e-mail address to be used as the sender. Only one address can be provided.

From Address Field This field is visible when Field Value is selected as the From Address Source. Select a field from the workflow associated to the current master cover. Available field types are Label, Text Area, Textbox, and Textbox (Email). The field can be a calculated field that conditionally returns one of several addresses.

Allow Manual Override When checked, this option allows the user to edit the From field when sending the e-mail. If unchecked, the From field will appear as configured here and cannot be changed.

Notes: However the From address is configured, if the final address for the e-mail is not valid or if multiple addresses are provided, the e-mail will revert back to the default system address.

The domain of all e-mail addresses should match that of the SMTP server configured by the System Administrator, or the e-mails may be blocked by spam filters. This should be considered when allowing the user to override the address.


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Users Select the default users to receive the e-mail.

Include Submission Creator

Check this box to send the e-mail to the user who created the submission or policy.

Include Client Check this box to send the e-mail to the client attached to the submission or policy. The e-mail is sent to the designated primary contact for the company. If no primary contact has been designated, the e-mail is sent to the first user created for the company.

Include Distributor Check this box to send the e-mail to the distributor attached to the submission or policy. The e-mail is sent to the designated primary contact for the company. If no primary contact has been designated, the e-mail is sent to the first user created for the company.

Allow Manual Override When checked, this option allows the user to edit the Users list, as well as the checkboxes for Include Submission Creator, Include Client, and Include Distributor before sending the e-mail. The user is also able to manually add additional e-mail addresses to the Additional To, Cc, and Bcc fields. If unchecked, the selected recipients are displayed, but cannot be edited.


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Note: Individual e-mails are sent to all recipients, including any addresses the user may add in the Additional To field at the time the email is sent. If the user adds any addresses to the Cc or Bcc fields, those addresses are added to each individual e-mail sent to the recipients. This can result in Cc or Bcc addressees receiving multiple copies of e-mails.

The Send Criteria panel defines when the e-mail is available to users in the submission/policy form.

Trigger A trigger can be defined to control if the e-mail is available or not. If the trigger does not evaluate as true, the e-mail template is not shown in the New E-mail window when sending an e-mail.

Policy Transaction Types Select the transaction types for which the e-mail should be available.


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Policy Transaction Statuses Select the transaction statuses for which the e-mail should be available.

Security Roles Select the user security roles for which the e-mail should be available. Once an e-mail has been sent, a copy is stored in the submission/policy form. The selected security roles also determine if the user can view the stored e-mails.

Note: The e-mail is only available if the transaction and user match at least one selected option in each group. At least one option must be selected in each group or the e-mail is never shown.

Once a manual e-mail is sent, a copy is stored in the E-mails list within the submission. These e-mails are visible to all authorized users who sent the e-mail, were recipients of the e-mail, or who have at least one of the security roles defined in the E-mail History View Criteria panel.

3. Click Add to save the settings but remain on the page, click Add & Close to save the settings and return to the e-mail configurations list, or click Close to return to the e-mail configurations list without saving the settings.

4. The following panels are added once the configuration has been saved.


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The e-mail can be sent to additional recipients defined in the workflow. The recipients are stored in a field, which may be predefined or provided by the user, and pulled into the e-mail when the users begins the send e-mail process. A trigger can be defined to determine if each group is included.

Each group can contain multiple e-mail addresses, separated by commas or semi-colons. Spaces will be ignored. Any invalid addresses must be removed or corrected by the user before sending, if Allow Manual Override is enabled for the recipients. If the user cannot remove the invalid addresses, they will need to contact an administrator.

d) To add a group, click Create. The Recipient Group window opens.

e) Complete the necessary information. Fields marked with a red asterisk * are required.

Description Enter a description for the group.

Trigger Select a trigger. The group will only be included if the trigger evaluates as true, or if no trigger is selected.

Field Select the field that will contain the recipient addresses. The list includes Textbox, Text Area, Textbox (Email), and Label fields from the workflow attached to the current master cover.


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f) Click Save & New to save the recipient group and clear the form to add a new group, click Save & Close to save the group and close the window, or click Close to close the window without saving the group.

Active Marks the configuration as active and available for use. If unchecked, any existing e-mails sent with this configuration remain attached to any submissions or policies, but the configuration cannot be used for new e-mails.

Created By Identifies the date and time the configuration was created, and the user who created it.

Last Modified By Identifies the last date and time the configuration was changed, and the user who made the changes.


Viewing and Modifying an E-mail Configuration



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1. Click a link in the Name column to view the configuration details.

2. See the sections on Creating an Automatic E-mail Configuration or Creating a Manual E-mail Configuration for detailed descriptions of the fields. All fields may be edited, if necessary.


Deactivating an E-mail Configuration



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1. Locate the configuration or configurations to be deactivated. If there are a large number of available configurations, see the Using Grids section of the User Guide - Introduction document for help on finding the appropriate configurations.

2. Check the boxes for all configurations to be deactivated.

3. Click Deactivate, then confirm the deactivation when prompted to do so. All selected configurations are deactivated. If the configurations list is still defaulted to only show active configurations, they disappear from the list.


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Tip: Individual configurations can also be deactivated or reactivated directly through the configuration record. See the section on Viewing and Modifying an Email Configuration for details.


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Documents / Forms

Documentation is an important part of the insurance process. Document templates can be built in Microsoft Word, attached to the master cover, and then generated from within the submission/policy form, manually or automatically.

When the document is generated, placeholders in the template are automatically replaced with the relevant data from the submission or policy. Logic structures can be used to include or exclude content, from individual words to entire sections.

"Associated" documents can be attached to a "Master" document, and are generated at the same time as the master. The master and all associated documents are combined into one output file.

All generated documents are logged within the submission or policy for reference, or draft versions may be generated for review, which are not attached.

Adding a Document or Form

With the master cover selected, click the Documents / Forms item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.




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The Master Document panel displays all documents currently attached to the master cover.

Tip: By default, only Active documents are displayed. Clear the filter in the Status column to view all documents.

1. Click Create. The Master Cover - Documents/Forms page opens.





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Document Name Enter the name of the document. This name is used in the Master Document list, as well as in the New Document window when printing from the submission/policy form.

Document Template Select a template for the document.The template should be created and uploaded to the system before being attached to a master cover. Documents can be uploaded through the Document Templates section of the Product Design menu, or can be quickly uploaded using the Upload Document Template button below.See the Upload Document Template section for instructions on uploading templates, or refer to the Managing Document Templates section of the User Guide - Product Design document for full instructions on managing templates.

Trigger A trigger can be defined to control if the document should be available or not. If the trigger does not evaluate as true, the document is not shown in the New Document window when printing from the submission/policy form.

Description A description can be entered to provide information about the document. This description is only visible here in the configuration.

Effective Period When attaching time-sensitive documents, a date range can be provided. This document is only available during the defined period.


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Automatically Generate Document

When checked, this document is automatically generated and attached to the form when the submission goes into quoted status or the policy is bound, depending on the settings below.Whenever the submission or policy is changed to Quoted or Bound status, the system checks the master cover for any attached documents with this option checked. Each of the documents available for that specific combination of Transaction and Status are generated and attached to the Documents/Forms panel of the submission or policy.The Security Role of the user does not restrict the automatic generation of documents. However, a user is only able to see documents available to their security roles. Any documents the user cannot see are still generated and attached, ready for any other user who views the submission or policy with the necessary roles.Documents that are set for automatic generation can also be attached to automatic e-mails that are being sent at the time of generation. See the E-mail Configurations section for details on attaching automatically generated files.

To upload a document template, click Upload Document Template. The current document configuration is saved (required fields must be completed first) and the Document Template Management page opens. See the Upload Document Template section below.


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The transaction, status, and security role panels define when the document should be available for printing in the submission/policy form. If the document is set to be generated automatically, these settings determine when it is generated.

Policy Transaction Types

Select the transaction types for which the document should be available.

Policy Transaction Statuses

Select the transaction statuses for which the document should be available. Automatic generation of documents only applies to Quoted and Bound statuses.

Security Roles Select the user security roles for which the document should be available. Once a document has been generated, a copy is stored in the submission/policy form. The selected security roles also determine if the user can view the stored documents.


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Note: The document is only available or generated automatically if the transaction and user match at least one selected option in each group. At least one option must be selected in each group or the document is never available.

3. Click Add to save the document but remain on the page, click Add & Close to save the document and return to the Master Document list, or click Close to return to the Master Document list without saving the document.

Click Upload Document Template to upload a document template. The current document configuration is saved (required fields must be completed first) and the Document Template Management page opens. See the Upload Document Template section below.

4. Once a document configuration has been saved, the Associated Document panel becomes available. This allows additional documents to be associated with the master document. These documents will be generated at the same time as the master, and combined with the master into one output file.

Click Add to add documents. The Associated Document window opens.

Document Template Select an available document template.

Sequence Enter a Sequence number. This will determine the order in which the associated documents will be added to the output file after the master document, with lower numbers appearing first.


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Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new items to be added to the list at a later date, inserted between existing items. Otherwise, the sequence numbers of existing items will need to be changed to allow for the new addition.

Trigger A Trigger can be selected to control if the associated document will be included. If the trigger does not evaluate as true, the associated document will not be included in the output file. This will not affect the master document or any other associated documents.

Click Save & New to save the associated document and clear the form to add a new document, click Save & Close to save the document and close the window, or click Close to close the window without saving the document.

Click Delete to remove a saved associated document.

Upload Document Template

A new document template can be quickly uploaded during the process of configuring a document in the master cover. This page is accessed using the Upload Document Template button on the Master Cover - Documents/Forms page.

For detailed instructions on managing document templates, refer to the Managing Document Templates section of the User Guide - Product Design document.



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Name Enter the name of the template. This is the internal name, used to select this template in the master cover. This name does not appear on the form itself.

Line of Business Select a Line of Business from the list of industry presets, or select All to make the template available to all lines.

Product Select an available product, or select All to make the template available to all products.

Document to Upload Click the Browse button to open a standard file selection window. Select the file to be attached and click Open. The full path and filename are displayed in the field.

2. Click Add to save the template but remain on the page, click Add & Close to save the template and return to the Master Cover - Documents/Forms page, or click Close to return to the Master Cover - Documents/Forms page without saving the template.

Viewing and Modifying a Document or Form



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1. Click a link in the Document Name column to view the document details.

2. See the section on Adding a Document or Form for a detailed descriptions of the fields. All fields may be edited, if necessary.

To edit or delete an Associated Document, click a link in the Document Template column. Make any necessary changes and click Save & New to save the changes and clear the form to add a new document, click Save & Close to save the changes and close the window, or click Close to close the window without saving the changes.

Click Delete to remove a saved associated document.


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The Status panel is added once the document has been saved.

Active Marks the document as active and available for use. If unchecked, any existing documents generated with this configuration remain attached to any submissions or policies, but the configuration cannot be used for new documents.

Created By Identifies the date and time the document was created, and the user who created it.

Last Modified By Identifies the last date and time the document was changed, and the user who made the changes.

3. Click Save to save the document but remain on the page, click Save & Close to save the document and return to the Master Document list, or click Close to return to the Master Document list without saving the document.

Click Upload Document Template to upload a document template. The current document configuration is saved (required fields must be completed first) and the Document Template Management page opens. See the Upload Document Template section above.

Deactivating a Document or Form



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1. Locate the document or documents to be deactivated. If there are a large number of available documents, see the Using Grids section of the User Guide - Introduction document for help on finding the appropriate documents.

2. Check the boxes for all documents to be deactivated.

3. Click Deactivate, then confirm the deactivation when prompted to do so. All selected documents are deactivated. If the documents list is still defaulted to only show active configurations, they disappear from the list.


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Tip: Individual documents can also be deactivated or reactivated directly through the configuration record. See the section on Viewing and Modifying a Document or Form for details.


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Rates

Rates are a vital part of any master cover. The Rates section defines a series of premium calculation rules which determine precisely what premiums are applied to a submission when a quote is requested. The quote calculation itself has a specific sequence of events which could affect the calculations, click here for more information.

For additional information on rates, including more examples, see Rates - Details and Examples.

Creating a Rate

With the master cover selected, click the Rates item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



Select a Quote Option to view the rates defined for that option.


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The Rate Configuration panel displays all rates under the selected Quote Option.

1. Click in the field marked Please click here to add new row.

2. Select a Premium Type. All rates and charges for the same premium type are accumulated as calculations are completed.

The premium type must be created before being attached to a master cover. See the Premium Types section of the User Guide - Product Design document for instructions on creating premium types.

3. Select a Rate Type to define what type of calculation is to be performed for this entry. All calculations for the same premium type and sequence number are performed in a specific order (see Sequence below). Each calculation is performed on the accumulated value of all preceding calculations for the same premium type and sequence number.

Rate The amount in the Driver Field is multiplied by the Amount or Rate field. The result is added to the accumulated value.

Multiplier The accumulated value is multiplied by the Amount or Rate field.If a Driver Field is specified, then that amount is multiplied by the Amount or Rate field, with the result being multiplied by the accumulated value.

Flat Amount The amount in the Amount or Rate field is added to any accumulated value. The Driver Field is not used.

Minimum If the accumulated value for this premium type and sequence number is less than the amount in the Amount or Rate field, it is increased to the specified amount.


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Discount or Surcharge

The Amount or Rate is calculated from the accumulated value as either a discount or surcharge, with numbers from zero to one providing a discount and numbers greater than one resulting in a surcharge.If a Driver Field is also defined, that amount is calculated from the accumulated value the same way, but separate from the Amount or Rate.The calculated values for each are then added to or subtracted from the original accumulated value.

Example: A final value of 0.8 results in a 20% discount. A final value of 1.3 results in a 30% surcharge.

Note: The Discount or Surcharge type does not work with premium grids.

4. Select a Driver Field, if required by the Rate Type.

Only fields within the attached workflow that have been designated as Rate Driver fields are available. See the Managing Fields section of the User Guide - Product Design document for instructions on configuring fields.

5. Enter an Amount or Rate, suitable to the selected Rate Type.

6. The Attachment and Limit fields can be used together or separately to define what portion of the Driver Field value should be used for the calculations in the selected entry. Both fields are optional.

When an Attachment value is provided, only the Driver Field amount exceeding the value is used. If the amount is less than or equal to the Attachment value, the amount is zero.

The Limit value is the maximum amount that is used from the Driver Field.

If both fields are provided, the calculations are done on the portion of the Driver Field that falls between the two values.

Examples:If the Attachment value is 10,000, and the Driver Field equals 15,000, the calculations are based on a value of 5,000.

If the Limit value is 25,000, and the Driver Field equals 30,000, the calculations are based on a value of 25,000.

If the Attachment value is 10,000, the Limit value is 25,000, and the Driver Field equals 30,000, the calculations are based on a value of 15,000.



7. A Trigger Name can be selected to control the entry. If the trigger does not evaluate as true, the calculation for this entry is not applied. If no trigger is selected, the calculation for this entry is always applied.

8. A Sequence number can be entered. This is used to control the order in which entries are calculated. Entries without sequence numbers are processed first, followed by sequenced entries from the lowest value to the highest.


Calculations start with the premium type that has the lowest initial sequence number (or no sequence number), and all entries for that premium type are completed before proceeding to the premium type with the next-lowest initial sequence number. If any rate calculations are to be based on the calculated results of another premium type, the initial sequence numbers should be kept unique to ensure the proper order of the calculations.

For each premium type, all entries with the same sequence number are handled according to Rate Type in the following order:

a. Rateb. Flat Amountc. Discount or Surcharged. Multipliere. Minimum

All entries with the same premium type, sequence number, and rate type are handled as follows:Rates Each rate is calculated separately and added to the accumulated value for the premium

type and sequence number.

Flat Amount Each amount is added to the accumulated value for the premium type and sequence number.

Discount or Surcharge Multiple entries are combined to determine a total discount or total surcharge, which is applied to the accumulated value for the premium type and sequence number.

Multiplier Each multiplier is applied separately.

Minimum Only one minimum should be applied to a single sequence number.



9. The Effective Date and Valid Until Date fields can be used together or separately to control when the entry should be applied. If the effective date of the transaction is before the effective date of the entry or after the valid until date of the entry, the calculation for this entry is not applied.

10.Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item is highlighted in yellow to indicate that it has not been accepted yet.

11.Repeat steps 1 to 10 to add additional entries.

12.Once all entries have been added, right-click inside the table and select Accept All Changes. This saves the current table.

13.Click Save to save the changes.

14.Additional rates can be added to the same Quote Option, or a different Quote Option can be selected.

Viewing and Modifying a Rate







The Rate Configuration panel displays all rates currently set for the master cover.

1. Double-click on any field in the table to open it for editing. See the section on Creating a Rate for a detailed description of the fields.

2. Once all changes have been made, click outside the table. The edited rates are highlighted in yellow.

3. Right-click inside the table and select Accept All Changes. This saves the current table.

4. Click Save to save any changes.

Deleting a Rate

A rate can be deleted from the master cover. Any current submissions or policies are unaffected, and submissions that are already quoted can be bound, but recalculating an existing submission or any new transactions does not include the deleted rate.







The Rate Configuration panel displays all rates currently set for the master cover.

1. To remove list items, right-click on the item in the table, and select Delete. The item is highlighted in red, and is removed when the list is saved.





Validation & Workflow Actions

As users navigate through the submission process, the system regularly checks the content of the submission against a series of defined rules. These rules can trigger warnings, require changes to the data, or require intervention by the Underwriters or other authorized users.

Different types of validations are performed at different points in the workflow, such as while navigating through the workflow, when calculating a quote, or when trying to bind the policy. The quote calculation itself has a specific sequence of events, detailed here.

General Settings

The Validation and Workflow Actions page is used to define when certain actions are taken throughout the workflow, and what validations are performed in relation to those actions.

With the master cover selected, click the Validation & Workflow Actions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.





The Validation Rules panel displays all validation rules currently set for the master cover. Click Create to add a new rule, or click a link in the Type column to edit or delete a rule.

For more information on a trigger, click the link in the Trigger column to open a new tab or new window with the trigger details.

Calculate Quote Select the pages in the workflow where the quote process should be run. When the user clicks Save and Refresh on one of the selected pages, or tries to move forward from the page, the system calculates all calculated fields, calculates the premium for the current settings in the submission, and determines the appropriate limits, deductibles, and insuring conditions.

In addition, any validation rules (see below) linked to the quote process are checked.

Click Save to save the settings on the page.

Creating a Validation Rule






The Validations panel displays all validation rules currently set for the master cover.

1. Click Create. The Master Cover - Validation Rules page opens.






Type Select what type of validation is to be performed for this rule.

Bind Validation Bind Validation rules determine if all required information has been provided and is valid before binding a policy.

Bind Validation rules are checked whenever a user attempts to Bind a submission.

If the conditions of this rule are met, the attached message is displayed and the user must correct the relevant information before attempting to Bind the submission again.

Compliance Compliance rules are used to identify details in the submission that may not comply with international restrictions. The attached trigger may be set to check specific conditions in the submission form, or may perform a compliance scan against one or more lists of restricted entities.



Referral rules are validated when the Calculate Quote process is activated, as defined in the Actions panel of the Validations and Actions page. The Screens and Grids field below displays the selected screens for reference.

If the conditions for this rule are met, the submission goes into Underwriting Required status. The attached message is displayed and the user has the options to make changes, or to click Request Quote and send the submission into Referred status for review and approval by a user with Compliance authority. If it is an underwriter user who triggers the validation, the system may bypass the Underwriting Required status and go directly to Referred.

Data Validation Data Validation rules determine if entries in the submission form meet requirements. These can be used to check if values do not meet minimum or maximum requirements, if the choice in one field requires specific answers in related fields, or any other restriction that must be applied to data in the form.

Data Validation rules can be applied to individual screens in the workflow, as well as grids within each screen (see the Screens and Grids option below).

If the rule is triggered on a workflow screen for an unbound transaction, the submission is returned to Incomplete status. The attached message is displayed and the user must correct the relevant information. If the transaction is bound, the status will not change.

If the rule is triggered in a grid detail window, the message is displayed but the transaction status is not changed. The Save & Close and Save & New buttons will save the data but will not navigate away from the current record. The user can still close the window or navigate to other records with the Next or Previous buttons. If the user leaves the record, the message will not be displayed again unless triggered again, and will not block the user in the workflow screens. For this reason, any rules applied to a grid can also be applied to the parent screen to ensure that the user cannot proceed in the workflow with invalid data.

Note: The system has its own warnings for when users do not complete required fields or if they enter data in the wrong format. Data Validation should be used for items that are not caught by the system.

Manual Bind Manual Bind rules are used to prevent users from binding a policy under circumstances that require approval from an authorized user.




If the conditions for this rule are met, the attached message is displayed. However, instead of a Bind button, the user has a Request Bind button. If they click Request Bind, the status changes to Bind Requested and only the Underwriter or other authorized user is able to bind the policy.

Note: Authorized users do not see the Request Bind button. In both Quoted and Bind Requested statuses, they have the Bind button.

Quote Validation Quote Validation rules are checked whenever a quote is calculated or issued, whether triggered manually or automatically. These are used to verify that the submission includes all information required to generate a valid quote.

If the conditions of this rule are met, the attached message is displayed and the submission returns to Incomplete status. The user is able to navigate the submission form normally, but they must correct the relevant information before a quote can be successfully generated.

Note: The Bypass Quote Validations on Issue Quote option in the Policy Settings page of the master cover causes all Quote Validations to be ignored when a user manually issues a quote.

Referral Referral rules are used to identify details in the submission that require review and manual approval by the Underwriter.


If the conditions for this rule are met, the submission goes into Underwriting Required status. The attached message is displayed and the user has the options to make changes, or to click Request Quote and send the submission into Referred status for review by the Underwriter or other authorized user. If it is an underwriter user who triggers the validation, the system may bypass the Underwriting Required status and go directly to Referred.

Special Alert This option is not in use.

Warning Warnings are used to provide information to a user. They do not prevent the user from proceeding with the submission.

Warning rules can be applied to individual screens in the workflow, as well as grids within each screen (see the Screens and Grids option below).



If the conditions of this rule are met, the attached message is displayed. No action is required for this message, and the user can continue normally. Once a warning is activated on one screen in the workflow, it appears on all screens until the cause of the warning is removed. If a warning is activated within a grid detail screen, it will only be displayed until the user leaves that entry.

Message Enter a Message to be displayed at the top of the screen when the conditions for this rule are met.

Code A Code can be entered for integration with external systems.

Screens and Grids Check each screen and grid where the rule should be applied. Grids are presented as the screen name followed by the grid name.

This field can only be edited for Warning and Data Validation rules. For rules based on the Get Quote process, this feature displays the screens selected in the Actions panel of the Validations and Actions page.

This field is not shown for rule types that are linked to other actions.

Trigger Name Select a Trigger to set the conditions for the rule. If the trigger evaluates as true, the rule is applied.

If no trigger is specified, the rule is always applied. Triggers should always be included for rules that stop the user from proceeding, or it becomes impossible to complete the submission process.

Effective Date The date fields for the Effective Date can be used together or separately to control when the rule is applied. If the effective date of the transaction is before the beginning date of the rule or after the end date of the rule, the rule is not applied.



3. Click Add to save the rule but remain on the page, click Add & New to save the rule and clear the form to enter additional rules, click Add & Close to save the rule and return to the rules list, or click Close to return to the rules list without saving the rule.

Viewing and Modifying a Validation Rule




The Validations panel displays all validation rules currently set for the master cover.



1. Click a link in the Type column to view the rule details.

2. See the section on Creating a Validation Rule for a detailed description of the fields. All fields may be edited, if necessary.

3. Click Save to save any changes and remain on the page, click Save & Close to save and return to the rules list, or click Close to return to the rules list without saving any changes.

Deleting a Validation Rule






The Validation Rules panel displays all validation rules currently set for the master cover.

1. Click a link in the Type column to view the rule details.

2. Click Delete, then confirm the deletion when prompted to do so.



Insuring Conditions

Insuring Conditions are preset blocks of legal text (clauses) that define the conditions of insurance depending on various factors in the submission. Using triggers, conditions can be included or excluded from the Insuring Conditions field based on the choices and data the user has entered in the submission form, all determined during the calculation of a quote. The quote calculation itself has a specific sequence of events which could affect the calculations, click here for more information.

Adding an Insuring Condition

With the master cover selected, click the Insuring Conditions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



Select a Quote Option to view the insuring conditions defined for that option.



The Insuring Conditions panel displays all clauses under the selected Quote Option.


2. The clause can be associated to a specific Premium Type. Select All Premium Types to make the clause independent of the premium type.

3. Select a Condition Type. Standard All Standard conditions for the selected Premium Type are displayed as long as no Override

conditions are displayed for the same Premium Type.

Override If any Override condition is displayed for a Premium Type, it replaces all Standard conditions for the associated Premium Type.Triggers should be defined for Override conditions or they are always displayed, and always replace the associated Standard conditions.

4. Select the Clause Name containing the necessary text.

5. Select a Trigger Name to set the conditions for inclusion of this clause. If the trigger evaluates as true, the clause is added to the Insuring Conditions field.

If no trigger is specified, the clause is always included.

6. A Code can be entered for integration with external systems.

7. Enter a Sequence number to determine in what order the clauses appear in the Insuring Conditions field.




8. The Effective Date and Valid Until Date fields can be used together or separately to control when the clause is included. If the effective date of the transaction is before the effective date of the clause or after the valid until date of the clause, the clause is not included.

9. Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item is highlighted in yellow to indicate that it has not been accepted yet.

10.Repeat the previous steps to add additional entries.



13.Additional insuring conditions can be added to the same Quote Option, or a different Quote Option can be selected.

Viewing and Modifying an Insuring Condition







The Insuring Conditions panel displays all clauses currently attached to the master cover.

1. Double-click on any field in the table to open it for editing. See the section on Adding an Insuring Condition for a detailed description of the fields.

2. Once all changes have been made, click outside the table. The edited conditions are highlighted in yellow.



Deleting an Insuring Condition







The Insuring Conditions panel displays all clauses currently attached to the master cover.






Taxes & Fees

Once all rates and charges have been calculated for a particular Premium Type, Taxes & Fees can be applied that are displayed separately in the Premium column of the Quote Summary window. The quote calculation itself has a specific sequence of events which could affect the calculations, click here for more information.

Each tax or fee can be conditional, using triggers to determine if it should be applied or not. This can be used to create localized taxes for countries or states, or special handling fees depending on settings in the submission.

Adding a Tax or Fee

With the master cover selected, click the Taxes & Fees item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



The Taxes & Fees panel displays all additional charges currently attached to the master cover.




2. Select an available Taxes & Fees option.

3. Select a Premium Type, or leave the field blank to apply the tax or fee to all premium types.

4. A Trigger Name can be selected to set the conditions for this tax or fee to be applied. If the trigger evaluates as true, the tax or fee is applied to the premium types.

If no trigger is specified, the tax or fee is always applied.

5. A Driver Field can be selected to use a value from the workflow instead of the rate defined for the tax or fee. If no driver field is selected, the system will use the default rate defined for the tax or fee.

Notes:If the tax or fee is applied to all premium types, the driver field value will be applied once for each individual premium type that has a rate entry in the master cover, unless the trigger evaluates as false.

If a premium type calculates as zero premium in a transaction, the driver field value will not be applied, even if the trigger evaluates as true.

This flat value will not be applied in Cancellation or Reinstatement transactions, as the premium is based on the existing premium from the policy.

6. The Effective Date and Valid Until Date fields can be used together or separately to control when the tax or fee is applied. If the effective date of the transaction is before the effective date of the entry or after the valid until date of the entry, the tax or fee is not applied.

7. Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item is highlighted in yellow to indicate that it has not been accepted yet.

8. Repeat the previous steps to add additional entries.

9. Once all entries have been added, right-click inside the table and select Accept All Changes. This saves the current table.




Viewing and Modifying a Tax or Fee





1. Double-click on any field in the table to open it for editing. See the section on Adding a Tax or Fee for a detailed description of the fields.

2. Once all changes have been made, click outside the table. The edited taxes or fees are highlighted in yellow.





Deleting a Tax or Fee








Limits

Limits are used to define the maximum insurable values for the insurance product when a quote is calculated. The quote calculation itself has a specific sequence of events which could affect the calculations, click here for more information.

A limit can be set as a fixed amount or can be linked to a driver field, and a trigger can be used to control if the limit is applied or not.

Creating a Limit

With the master cover selected, click the Limits item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



Select a Quote Option to view the limits defined for that option.



The Limits panel displays all limits under the selected Quote Option.


2. Select a Premium Type where the limit should be applied.

3. Enter a Description to be available in the Quote Summary window.

4. Select a Limit Type from the options defined in the limit type list selected in the Policy Settings page of the master cover.

5. Enter a default Amount. This amount is used as the limit value if no Driver Field is defined, or if the Driver Field is empty.

6. Select a Currency for the limit.

7. Select a Driver Field if the limit amount should be taken from the submission form. If the Driver Field (which may be user-entered or a calculated field) has any value, including zero, that value is used as the limit value. If the Driver Field is left blank in the submission form, or if no Driver Field is selected, the Amount value is used by default. Only fields defined as Rate Drivers are available in this list.

8. A Trigger can be selected to set the conditions for this limit to be applied. If the trigger evaluates as true, the limit is applied to the premium type.

9. The Effective Date and Valid Until Date fields can be used together or separately to control when the limit is applied. If the effective date of the transaction is before the effective date of the limit or after the valid until date of the limit, the limit is not applied.







14.Additional limits can be added to the same Quote Option, or a different Quote Option can be selected.

Viewing and Modifying a Limit







The Limits panel displays all limits currently set for the master cover.

1. Double-click on any field in the table to open it for editing. See the section on Adding a Limit for a detailed description of the fields.

2. Once all changes have been made, click outside the table. The edited limits are highlighted in yellow.



Deleting a Limit







The Limits panel displays all limits currently set for the master cover.






Deductibles

Deductibles are used to define the amount that must be covered by the client in the event of a claim, and are determined when a quote is calculated. The quote calculation itself has a specific sequence of events which could affect the calculations, click here for more information.

A deductible can be set as a fixed amount, percentage, or can be linked to a driver field. A trigger can be used to control if the deductible is applied or not.

Creating a Deductible

With the master cover selected, click the Deductibles item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



Select a Quote Option to view the deductibles defined for that option.



The Deductibles panel displays all deductible amounts under the selected Quote Option.


2. Select a Premium Type where the deductible should be applied.

3. Enter a Description to be available in the Quote Summary window.

4. Select a Deductible Type from the options defined in the deductible type list selected in the Policy Settings page of the master cover.

5. Select if the deductible should be a flat Amount or a Percentage.

6. Enter the flat amount or percentage, according to the selection in the Amount/Percentage field.

7. Enter a minimum amount for the deductible. This is for information purposes, and does not actively restrict the value.

8. Enter a maximum amount for the deductible. This is for information purposes, and does not actively restrict the value.

9. Select a Currency for the deductible.

10.Select a Driver Field if the deductible amount should be taken from the submission form. If the Driver Field (which may be user-entered or a calculated field) has any value, including zero, that value is used as the deductible amount. If the Driver Field is left blank in the submission form, or if no Driver Field is selected, the Amount value is used by default. Only fields defined as Rate Drivers are available in this list.



11.A Trigger can be selected to set the conditions for this deductible to be applied. If the trigger evaluates as true, the deductible is applied.

12.The Effective Date and Valid Until Date fields can be used together or separately to control when the deductible is applied. If the effective date of the transaction is before the effective date of the deductible or after the valid until date of the deductible, the deductible is not applied.





17.Additional deductibles can be added to the same Quote Option, or a different Quote Option can be selected.

Viewing and Modifying a Deductible







The Deductibles panel displays all deductible amounts currently set for the master cover.

1. Double-click on any field in the table to open it for editing. See the section on Creating a Deductible for a detailed description of the fields.

2. Once all changes have been made, click outside the table. The edited deductibles are highlighted in yellow.



Deleting a Deductible







The Deductibles panel displays all deductible amounts currently set for the master cover.






External Services

The External Services page is used to arrange the automated export of submission and policy information.

With the master cover selected, click the External Services item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



Select the receiving System for the data. Only one system can be configured for each master cover. Export Policy to Genoa: This system transfers bound policies to the Genoa Insurance System for use in generating

certificates and claims. If this option is selected, all transaction types can be used, but only the Bound transaction status can be used.



Identify what combinations of Transaction Type and Transaction Status should be exported.

Policy Transaction Types Select the transaction types that should be exported.

Policy Transaction Statuses Select the transaction statuses that should be exported.




Payment Settings

The system supports online payments by credit card. Payment options can be configured to offer installments, and include custom terms and conditions.

With the master cover selected, click the Payment Settings item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.



Online Payment Enables online payment. If not enabled, binding a policy functions normally, and billing is handled separately.

Payment Processor Select the company that handles the payments online. New companies can be added, which is handled by Oceanwide.

When to Bill While the client provides their credit card information when they Bind the policy, and the appropriate validation is done, the charge may not be processed immediately.

Bind Date The full payment or first installment is processed immediately.



Effective Date The full payment or first installment is charged on the date that the insurance takes effect.

The client may be required to pay the full amount in one payment, or they may be provided with installment options. The Allow Installments checkbox enables the Frequency options. One or more options may be checked, allowing the client to choose which of the available options to use.

Any Additional Information can be entered, which is displayed on the payment screen.



The Terms and Conditions can be defined in detail, using Rich Text and a standard suite of formatting tools.




Reference

Workflow Event Types

A Workflow Event is when a specific action is performed in the workflow, either by a user or by the system. Some options in the system can be set to activate when a specific Workflow Event occurs.

The table below lists the following information:Name The name of the event type as it appears in the selection list.Transaction Type The type(s) of business the event applies to.Source Status The "Before" status of the transaction.Action The action taken by the user or the system. This corresponds to the option in the Actions widget, except

where noted otherwise. There may be additional steps required to complete the action.Destination Status The "After" status of the transaction.

Any specific notes related to an event are listed below the table.

Name Transaction Type Source Status Action Destination Status

Accept Compliance - Referral Pending 1 New Business, Endorsement, Adjustment, Declaration, Renewal

Referred-Compliance Accept Compliance Referred

Accept Compliance - Release Compliance Referral 1 New Business, Endorsement, Adjustment, Declaration, Renewal

Referred-Compliance Accept Compliance Quoted

Add - Attachment4 N/A N/A None (files attached through the Attachments feature, a File Upload field, or by a web service)

N/A




Add/Update - Document5 N/A N/A None (documents generated through the Print Document action, or documents generated or modified through the Documents/Forms feature or by a web service)

N/A

Bind - New Business New Business Quoted Bind Bound

Bind - Endorsement Endorsement Quoted Bind Bound

Bind - Adjustment Adjustment Quoted Bind Bound

Bind - Declaration Declaration Quoted Bind Bound

Bind - Renewal Renewal Quoted Bind Bound

Bind - From Referral - New Business New Business Referred - Any Bind Bound

Bind - From Referral - Endorsement Endorsement Referred - Any Bind Bound

Bind - From Referral - Adjustment Adjustment Referred - Any Bind Bound

Bind - From Referral - Declaration Declaration Referred - Any Bind Bound

Bind - From Referral - Renewal Renewal Referred - Any Bind Bound

Initiate Cancellation New Business, Endorsement, Adjustment, Declaration, Renewal

Bound Cancel Cancellation - Quoted

Confirm Cancellation Cancellation Quoted Confirm Cancellation Cancelled 2

Decline - From Manual Bind Request New Business, Endorsement, Adjustment, Declaration, Renewal

Referred - Manual Bind Request Decline Declined

Decline - From Referral New Business, Endorsement, Adjustment, Declaration, Renewal

Referred - Regular Decline Declined

Decline - From Special Quote Request New Business, Endorsement, Adjustment, Declaration, Renewal

Referred - Special Request Decline Declined




Get Quote / Recalculate Quote - New Business New Business Incomplete or Underwriting Required or Quoted or Lost

Get Quote or Recalculate Quote

Quoted

Get Quote / Recalculate Quote - Endorsement Endorsement Incomplete or Underwriting Required or Quoted or Lost


Quoted

Get Quote / Recalculate Quote - Adjustment Adjustment Incomplete or Underwriting Required or Quoted or Lost


Quoted

Get Quote / Recalculate Quote - Declaration Declaration Incomplete or Underwriting Required or Quoted or Lost


Quoted

Get Quote / Recalculate Quote - Renewal Renewal Incomplete or Underwriting Required or Quoted or Lost


Quoted

Get Quote / Recalculate Quote - Incomplete or Quoted to Incomplete

New Business, Endorsement, Adjustment, Declaration, Renewal

Incomplete or Quoted Quote calculation, activated manually or through navigation, triggering a quote validation.

Incomplete

Get Quote / Recalculate Quote – To Underwriting Required

New Business, Endorsement, Adjustment, Declaration, Renewal

Any Get Quote or Calculate Quote

Underwriting Required3

Issue Quote - From Existing Quote New Business, Endorsement, Adjustment, Declaration, Renewal

Quoted Issue Quote Quoted

Issue Quote - From Lost Quote New Business, Endorsement, Adjustment, Declaration, Renewal

Lost Issue Quote Quoted

Issue Quote - From Manual Bind Request New Business, Endorsement, Adjustment, Declaration, Renewal

Referred-Manual Bind Request Issue Quote Quoted

Issue Quote - From Referral New Business, Endorsement, Adjustment, Declaration, Renewal

Referred-Regular Issue Quote Quoted




Issue Quote - From Special Quote Request New Business, Endorsement, Adjustment, Declaration, Renewal

Referred-Special Quote Request Issue Quote Quoted

Mark As Lost - New Business New Business Quoted Mark as Lost Lost

Mark As Lost - Endorsement Endorsement Quoted Mark as Lost Lost

Mark As Lost - Adjustment Adjustment Quoted Mark as Lost Lost

Mark As Lost - Renewal Renewal Quoted Mark as Lost Lost

Reject Compliance New Business, Endorsement, Adjustment, Declaration, Renewal

Referred-Compliance Reject Compliance Declined

Renew Renewal Bound Renew Incomplete

Request Bind - Manual Bind Request New Business, Endorsement, Adjustment, Declaration, Renewal

Quoted Request Bind Referred-Manual Bind

Request Quote - Submit Compliance Referral New Business, Endorsement, Adjustment, Declaration, Renewal

Underwriting Required Request Quote Referred-Compliance

Request Quote - Submit Referral New Business, Endorsement, Adjustment, Declaration, Renewal

Underwriting Required Request Quote Referred-Regular

Request Special Quote New Business, Endorsement, Adjustment, Declaration, Renewal

Quoted Request Special Quote Referred-Special Quote

Void Endorsement, Adjustment

Bound Void Bound with a Correction Type of Void.

1 - Accepting compliance can have two different results. If referral conditions exist along with the compliance conditions, the referral must be reviewed and approved separately from the compliance. If no referral conditions exist, the submission goes into Quoted status.



2 - When a Cancellation transaction is confirmed, the transaction itself is considered Bound while the policy is marked as Cancelled. The Destination Status of Cancelled refers to the policy and not the transaction.3 - Users with a certain security right, commonly Underwriter users, will go straight to Referred status without going through Underwriting Required status. In these cases, emails associated to this event will not be sent.4 – When this event is used to send automatic e-mails, the attached file will be included in the e-mail as an attachment.5 – When this event is used to send automatic e-mails, the generated document will be included in the e-mail as an attachment. Generating Draft documents will not activate this event. For documents generated by an E-Signature integration, the event will activate when the document is successfully signed, not during the initial generation of the document.



Prorating and Adjustments

When transactions are quoted, a variety of calculations are performed, including Prorating (modifying an amount based on time frame) and Adjustments (refunds or additional charges resulting from changes in an endorsement).

Prorating: With a premium type being prorated by default, all rate calculations are based on a 1-year period, and then modified appropriately for the actual effective period of the policy or endorsement. This can result in a reduced value for periods less than a full year, or an increased value for periods greater than a year. If prorating is overridden, the premium type is calculated at its full amount, regardless of the effective period.

Examples:Prorating On: The calculated premium for the entire year is 9,000. If the term is reduced or an endorsement is

created for eight months instead of twelve, the prorated premium is approximately two-thirds of the full-year value, calculated to the precise number of days.

Prorating Off: Without prorating, the full premium is calculated with no modification for dates.

Note: The master cover settings for adjusting the Valid Until Date or offsetting the policy term to a specific time of day do not affect the prorating calculations. Without a time offset, the extra day is not counted (coverage ends at the beginning of



the last day instead of the end), and with a time offset, the first and last days are partial days that equal one day. See Setting Time of Day for Policy Terms for more details.

Adjustments: With a premium type being adjusted by default, the system only counts the calculated premium resulting from changes within an endorsement. If an endorsement results in changes to a premium, the full premium is calculated and then adjusted according to the premium amounts from the other transactions within the term. If adjustment is overridden, the premium type is calculated at its full amount, regardless of any premium amount calculated for other transactions.

Examples:Adjustments On: The calculated premium for the bound policy is 9,000. An endorsement is created for the full term,

including changes that result in a 50% increase in the premium. With adjustments, only the difference between the policy and endorsement are calculated.

Adjustments Off: Without adjustments, the full premium is calculated for the endorsement.

The system defaults to applying both prorating and adjustments to each premium type. However, each premium type can be set to bypass one or both calculations.

Examples: (in all examples, the original premium is 9,000, and an endorsement is created that results in a 50% increase in premium)



Prorating OnAdjustments On

With the changes to the coverage, the full premium for the endorsement equals 13,500. With both calculations being performed, this amount is prorated down to 9,062, and then adjusted to 3,021 as the endorsement premium.These settings result in a total term premium of 12,021.

Prorating OnAdjustments Off

With only prorating being applied, the 13,500 premium is reduced to 9,062 as the endorsement premium.These settings result in a total term premium of 18,062.

Prorating OffAdjustments On

Without prorating being applied to the original premium or the endorsement premium, the full-year value of the original premium (9,000) is deducted from the full-year value of the endorsement (13,500) resulting in 4,500 as the endorsement premium.These settings result in a total term premium of 13,500.



Prorating OffAdjustments Off

With neither calculation being applied, the full-year value of 13,500 becomes the endorsement premium.These settings result in a total term premium of 22,500.

Tip: One potential use for these settings is to create a user-entered charge for endorsements. A field could be created and set to only appear on endorsements. This field would drive a rate at a 1 to 1 ratio. With prorating active, the user-entered value would be changed if the effective period is not a full year. With adjustments active, the user-entered value would be reduced by any pre-existing charges for that premium type during the effective period. Bypassing prorating and adjustments would allow the full user-entered amount to be charged.

The settings per premium type are handled in the master cover setup, under the Policy Settings page. The Premium Calculation Settings panel allows all available premium types to be overridden for prorating and/or adjustments.



Rates – Details and Examples

The rates system in Bridge is a powerful and versatile structure that enables extremely complex calculations to be performed. This section provides detailed descriptions of how the rates features function and interact.

See the Rates section for instructions on adding rates to a master cover.

Premium Type

Each premium type attached to a master cover represents one item in the final list of charges and credits on the submission or policy form. Each premium type may be the result of a single calculation, or it may be the accumulated total of several calculated values.

The final value of each premium type is used to calculate all other related values, such as taxes and commissions.

Example: The following Rate Configuration table includes two premium types. The Single Premium has one result, calculated as 10% of Field 1. The Accumulated Premium is the total of three results, 50% of Field 2, 20% of Field 1, and a flat amount of 1000.

If the submission has 1000 entered into both Field 1 and Field 2, the quoted premiums are as follows:



Accumulated Premium: 1000 x 0.5 = 5001000 x 0.2 = 200

1000

1700

Single Premium: 1000 x 0.1 = 100

Rate Type

The rate type defines what calculation, if any, is performed for each entry in the Rate Configuration table. All calculations for the same premium type and sequence number are performed in a specific order (see Sequence below). Each calculation is performed on the accumulated value of all preceding calculations for the same premium type and sequence number.

Rate A Rate is calculated by multiplying the value of the Driver Field in the submission form by the value of the Amount or Rate field. The result is added to the accumulated value.

The Amount or Rate field is commonly a decimal value representing a percentage, such as 0.1 to represent 10%. However, any positive number can be used.



Examples:If the Driver Field equals 1000 and the Amount or Rate is 0.5 (50%), the calculated value would be 500.

If the Driver Field equals 5000 and the Amount or Rate is 0.02 (2%), the calculated value would be 100.

Multiplier A Multiplier is calculated by taking the accumulated value and multiplying it by the value of the Amount or Rate field. The result becomes the new accumulated value.

The Amount or Rate field can be any positive number. Values over 1 result in an increase, and values between 0 and 1 result in a decrease.

A Driver Field is not required. If one is specified, the value of the driver field is multiplied by the Amount or Rate value and the result is multiplied by the accumulated value.

Examples:If the accumulated value is 4000, and a Multiplier of 1.5 is applied, the new value of the Premium Type is 6000.

If the accumulated value is 5000, and a Multiplier of 0.2 is applied, the new value of the Premium Type is 1000.

If the accumulated value is 1000, a Driver Field has been selected and has a current value of 200, and a Multiplier of 3 is applied, the new value of the Premium Type is 600,000 (1000 x 200 x 3).

Notes:Since all values are multiplied by each other, a zero value anywhere in the multiplier results in a final zero value for the accumulated value at this point in the calculations. If the driver field is left blank, it is considered a 1, having no effect on the calculation.

While the Multiplier functionality may appear similar to Discount or Surcharge, the behavior is different in two ways: More than one Multiplier calculations are compounded, with each multiplier being applied individually. More than one

Discount or Surcharge calculations are combined before being applied. See the Sequence section below for details and examples.

The calculated result of a Multiplier becomes the new accumulated value. The calculated result of a Discount or Surcharge is added to or subtracted from the accumulated value.



Flat Amount As the most direct type of rate, the Flat Amount adds or deducts the Amount or Rate from the accumulated value.

The Amount or Rate field can be any number. Positive values are added to the accumulated value, and negative values are deducted. The Driver Field is not used.

Examples:If the accumulated value is 4000, and a Flat Amount of 2000 is applied, the new value is 6000.

If the accumulated value is 5000, and a Flat Amount of -2000 is applied, the new value is 3000.

If the accumulated value is 0, and a Flat Amount of -2000 is applied, the new value is -2000.

Tip: Deducting a Flat Amount could result in a negative value. To prevent this, a Minimum rate type of 0 can be applied immediately after the Flat Amount calculation. See the Sequence section below for information on controlling the order of the calculations.

Minimum The accumulated value is compared to the value of the Amount or Rate field. If the total is less than the Amount or Rate field, it is increased to that amount.

The Amount or Rate field can be any positive number.

Examples:If the current value of the Premium Type is 4000, and a Minimum of 5000 is defined, the new value of the Premium Type is 5000.

If the current value of the Premium Type is 4000, and a Minimum of 3000 is defined, the Premium Type is not changed.

Discount or Surcharge A Discount or Surcharge is calculated by taking the accumulated value and multiplying it by adjusted versions of the Amount or Rate field or Driver Field. The results are added to or subtracted from the accumulated value.



The Amount or Rate field can be any positive number. Values over 1 result in a surcharge, and values between 0 and 1 result in a discount. A value of exactly 1 has no effect.

A Driver Field is not required. If one is specified, the value is used as a second Amount or Rate, calculated against the accumulated value and then added or subtracted at the same time as the value calculated from the Amount or Rate. To use the Driver Field value instead of the Amount or Rate, enter 1 in the Amount or Rate field.

Since the Amount or Rate value and the Driver Field value each perform the same calculations from different source values, it is most common to use one source or the other, but not both.

Important: The values used in the Amount or Rate field and Driver Field represent the intended result of the calculation. 1.5 equals a 50% surcharge, while 0.5 equals a 50% discount. However, the provided values are adjusted by -1 in order to isolate the actual amount of the discount or surcharge. When multiple discounts and surcharges are applied at the same time, this prevents the original accumulated value from being multiplied.

Examples:If the accumulated value is 4000, and a Discount or Surcharge of 1.5 is applied (a 50% surcharge), the new value of the Premium Type is 6000.1.5 - 1 = +0.5 (the isolated surcharge rate)4000 x +0.5 = +2000 (the actual surcharge)4000 + 2000 = 6000

If the accumulated value is 5000, and a Discount or Surcharge of 0.2 is applied (an 80% discount), the new value of the Premium Type is 1000.0.2 - 1 = -0.8 (the isolated discount rate)5000 x -0.8 = -4000 (the actual discount)5000 - 4000 = 1000

If the accumulated value is 1000, a Driver Field has been selected and has a current value of 1.8 (an 80% surcharge), and an Amount or Rate of 0.6 is applied (a 40% discount), the two values are calculated and applied separately against the current accumulated value.1.8 - 1 = +0.8 (the isolated surcharge rate)1000 x +0.8 = +800 (the actual surcharge)0.6 - 1 = -0.4 (the isolated discount rate)1000 x -0.4 = -400 (the actual discount)The new accumulated value is 1400 (1000 + 800 - 400).



Notes:A value of 0 in either the Amount or Rate field or the Driver Field results in a 100% discount. A value of 1 should be entered to represent no discount or surcharge. If no Driver Field is selected or the Driver Field is blank, it is not included in the calculations.

The Discount or Surcharge type does not work with premium grids.

While the Discount or Surcharge functionality may appear similar to Multiplier, the behavior is different in two ways: More than one Multiplier calculations are compounded, with each multiplier being applied individually. More than one

Discount or Surcharge calculations are combined before being applied. See the Sequence section below for details and examples.

The calculated result of a Multiplier becomes the new accumulated value. The calculated result of a Discount or Surcharge is added to or subtracted from the accumulated value.

Driver Field

The Driver Field column is used to select a field from the workflow to be used for the calculations of certain rate types. The selected field may be a value entered directly by the user, or may be a calculated field that generates a value based on several options throughout the workflow.

In order for a field to be available in this list, it must be defined as a Rate Driver in the field configuration, and it must be included in the workflow attached to the selected master cover. See the Managing Fields section of the User Guide - Product Design document for instructions on configuring fields.

Amount or Rate

The Amount or Rate field contains the value to be applied according to the rate type. See the individual Rate Type descriptions for details on what values are permitted.

Attachment and Limit



The Attachment and Limit fields can be used together or separately to define what portion of the Driver Field value should be used for the calculations in the selected entry. If neither field is used, the full Driver Field value is used for calculations.

Attachment When used without a Limit entry, only the amount of the Driver Field that exceeds the Attachment value is used for calculations. Essentially, the Attachment value is deducted from the Driver Field value (with a minimum value of 0) and the result is used for the calculations. This does not change the actual Driver Field value.

The Attachment field can be any positive number.

Examples:If the Driver Field equals 4000, and an Attachment value of 1000 is defined, the calculations are performed using a Driver Field value of 3000.

If the Driver Field equals 2000, and an Attachment value of 3000 is defined, the Driver Field is considered 0 and is not used in the calculations. For Multiplier and Discount or Surcharge rate types, the calculations are still performed on any accumulated total of the Premium Type.

Limit When used without an Attachment entry, this defines the maximum amount to be used from the Driver Field. If the Driver Field value is less than or equal to the Limit value, the full Driver Field value is used for the calculations. If the Driver Field value exceeds the Limit value, the Limit value is used for the calculations. This does not change the actual Driver Field value.

The Limit field can be any positive number.

Examples:If the Driver Field equals 4000, and a Limit value of 3000 is defined, the calculations are performed using a Driver Field value of 3000.

If the Driver Field equals 2000, and a Limit value of 3000 is defined, the calculations are performed using a Driver Field value of 2000.

Attachment and Limit



When used together, Attachment and Limit values define a range of the Driver Field to be used for the calculations, sometimes known as Rate Layers. The Attachment value defines the beginning of the range, and the Limit value defines the end of the range. Only the portion of the Driver Field value that falls within that range is used.

Examples:

In the chart above, the Attachment value is set at 1000 and the Limit value is set at 3000. This defines the Range of the value that can be used for calculations.

If the Driver Field equals 500, shown as Point A in the chart, it is considered 0 since it is less than the Attachment value.

If the Driver Field equals 2000, shown as Point B in the chart, 1000 of that value falls within the range. That 1000 is used for the calculations.

If the Driver Field equals 3500, shown as Point C in the chart, 2000 of that value falls within the range. That 2000 is used for the calculations.

Trigger Name

A trigger can be defined to control if an individual entry is applied or not. If the trigger does not evaluate as true, the entry is skipped and the system proceeds to the next entry in sequence.

Sequence



While many premiums have fairly simple calculations, some formulas can include several factors that must be processed in a specific order, or contain calculations that should only be applied to certain values and not the entire premium type. Sequence numbers can be used to isolate calculations from each other.

Calculations start with the Premium Type that has the lowest initial sequence number, and all entries for that premium type are completed in order of sequence. The system then proceeds to the premium type with the next-lowest initial sequence number. If any rate calculations are to be based on the calculated results of another premium type, the initial sequence numbers should be kept unique to ensure the proper order of the calculations.

For each premium type, the system works through the calculations starting with entries without sequence numbers, followed by sequenced entries from the lowest value to the highest. All entries within the same sequence number are processed in order (see below), with the results of each calculation being passed to the next calculation within the same sequence number. Once all sequence numbers for a premium type have been completed, the accumulated values from all sequence numbers are added together to create the final gross premium amount for that premium type.

For each Premium Type, all entries with the same sequence number (including no sequence number) are handled according to Rate Type in the following order:

1. Rate2. Flat Amount3. Discount or Surcharge4. Multiplier5. Minimum

All entries with the same Premium Type, Sequence number, and Rate Type are handled as follows:Rate Each rate is calculated separately and added to the accumulated value.

Flat Amount Each amount is added to the accumulated value.

Discount or Surcharge

Multiple entries are combined to determine a total discount or total surcharge, which is then applied to the accumulated value.

Multiplier Each multiplier is applied separately.

Minimum Only one minimum should be applied for a single sequence number.

Example: The sample scenario below presents a calculation that requires careful sequencing. This example does not use unique sequence numbers, in order to illustrate how the default order of Rate Types can affect the sequence.

(unneeded columns have been hidden)



1. A Flat Amount is added for administrative fees. With no Sequence number, and flat amounts being the second Rate Type to be processed, this is the first calculation.

2. A Multiplier is added with a Trigger. This is applied if the client is a high risk. With no Sequence number, this calculation is performed on the Flat Amount that came first in the calculation order.

3. A Rate is calculated based on the insured value. This is the first calculation of sequence 1.

4. A Minimum amount is applied, in case the insured value does not meet minimum requirements. As the second calculation of sequence 1, the minimum is only compared to the result of the Rate calculation.

5. The main Rate is now calculated based on the insured value. As the first calculation of sequence 2, this amount alone is passed to the next calculations.

6. A Discount or Surcharge is added to the main rate, conditional on a Trigger. This adds a surcharge for certain types of insured property. This is the second calculation of sequence 2, but another Discount or Surcharge exists in this sequence, causing both to be combined.

7. Another Discount or Surcharge is added with a Trigger. This provides a discount if this is a preferred client. Since we do not want to provide a discount on the Surcharge value, this is given the same Sequence number as the surcharge. If the triggers for the surcharge and the discount both evaluate as true, they are combined for a total value of 0.8 (20% discount), applied to the main Rate.

8. The calculated totals of each sequence number, including the calculations without sequence numbers, are added together to produce the gross premium amount for this Premium Type.



Effective Date and Valid Until Date

The Effective Date and Valid Until Date fields can be used together or separately to control when the entry is applied. If the effective date of the transaction is before the effective date of the entry or after the valid until date of the entry, the calculation for this entry is not applied.



Setting Time of Day for Policy Terms

The options in the General Information page to control the beginning and end of the policy period can have a direct effect on how the coverage period is seen by users.

This section provides a detailed explanation of these features and how they affect the Effective Period of any submissions and policies created under each master cover. A proper understanding of these features is valuable in preparing documentation, reports, and training or instructions for users.

Note: Once submissions have been created under a master cover, these settings should not be changed. Doing so could result in inconsistencies between submissions.

Display Valid Until Date With Same Day & Month as Effective Date

In the default Effective Period configuration, this option is unchecked. A date range is provided and the term extends from the Effective Date to the Valid Until date. If a renewal transaction is created, it automatically starts the day after the last day of the previous term.

With this option checked, the term is considered to be extended by one day. The extra day is automatically added to the default Valid Until date, but may be changed manually depending on master cover settings. If a renewal transaction is created, it automatically starts on the last day of the previous term, even if the Valid Until date of the previous term was changed manually.

This is most commonly used in conjunction with the Policy Start Time setting below. See the Combining the Features section for details and examples of how these features work together.

Note: This setting does not affect internal calculations such as prorating, which adjust automatically. However, any features that perform date comparisons with the Valid Until date (such as triggers and calculated fields) could be affected.

Policy Start Time

In the default Effective Period configuration, the Effective Date and Valid Until date have a start time of 12:00 AM.



This option can be changed to any hour of the day, from 12:00 AM (default) to 11:00 PM. The Effective Period extends from the selected time of the Effective Date to the selected time on the Valid Until date.

Note: This setting does not affect internal calculations such as prorating, since the Effective Date and Valid Until date are both set to the same time. However, any features that perform date comparisons with the Valid Until date (such as triggers and calculated fields) could be affected depending on the time of day used in the comparison values.

Combining Valid Until Date and Policy Start Time Features

Some care should be taken when using these settings, as they may make it difficult for users to determine the true Effective Period. The descriptions below detail how the system calculates the dates, and how the dates may be interpreted by users.

This is the default configuration. Time is set to midnight, and the extra day is not added. The system calculates all coverage based on the full length of all days in the date range, including the full last day. Coverage ends at the end of the last day, and any renewal begins at the start of the following day.

In situations where the last day of a term is expected to be excluded (due to company policy or local industry standards), this could create the appearance of a one-day gap in coverage between two terms. Documentation and/or training should clarify the inclusion of the last day.

In this configuration, time is set to midnight, but the extra day is added. The system calculates all coverage based on the date range, but the last day is excluded. Coverage ends at the start of the last day, and any renewal begins at the start of that last day of the previous term.



In situations where the last day of a term is expected to be included (due to company policy or local industry standards), this could create the appearance of a one-day overlap in coverage between the two terms. Documentation and/or training should clarify the exclusion of the last day.

In this configuration, a time of day is selected, and the extra day is added. The system calculates all coverage from the selected time of the first day in the date range, to the selected time of the last day in the date range. Any renewal starts at the selected time of the last day of the previous term.

Since the time of day determines the precise end of the coverage, the extra day is required. If the extra day is not selected, the time of day setting is ignored and the time is defaulted back to 12:00 AM.



Index

AAccept All Changes option 100, 101, 102, 115, 116, 117, 120, 121, 122, 126, 127, 128, 131, 132, 133Action column 140Actions panel 105, 107, 108, 109, 110Active checkbox 9, 20, 73, 81, 94Active status 4, 5, 7, 9, 10Add & Close button 3, 52, 64, 72, 80, 90, 92, 110Add & New button 110Add button 3, 17, 52, 56, 64, 72, 80, 90, 92, 110Adding a Document or Form 85Adding a Quote Option 54Adding a Tax or Fee 119Adding an Insurer 61Adding an Insuring Condition 113Additional Information panel 138Additional To field 78Adjustment Quote Validity Period field 48Adjustment transaction 38, 48Adjustment transaction type 34Adjustments 145All client type 20All Premium Types option 114Allow Adjustments checkbox 38Allow Backdating Tolerance checkbox 33Allow Declarations checkbox 38Allow Installments checkbox 138Allow Insurers to Create / Edit Clients checkbox 39Allow Manual Override checkbox 76, 77, 78, 81Allow Online Payment checkbox 39Allow Out of Sequence Endorsements checkbox 38Allow Quote Versions checkbox 38Allow Special Quote Requests checkbox 38Always Down rounding style 19Always Up rounding style 19



Amount / Percentage field 130Amount display option 39Amount field 125, 130Amount or Rate 154Amount or Rate field 98Associated Document 93Associated Document panel 90Associated Document window 90Attach Insurer 13Attachment 154Attachment and Limit 154, 155Attachment field 98Attachment Type Item field 42Attachment Type Items column 41Attachment Type Setting window 42Attachment Type Settings panel 41, 42Attachments field 31Attachments panel 71Automatic Cancellation Finalization panel 47Automatic Cancellation Initiation panel 46Automatic Field Evaluations panel 48Automatic Processing 45Automatic Processing page 45Automatic Quote Expiry (Lost Quotes) panel 47Automatic Renewal Initiation panel 45Automatic source 25Automatically Generate Document checkbox 88Available Fields panel 42BBackdating Tolerance field 34Billing - Payment Plans page 56Billing Settings panel 39Bind action 107, 108Bind Date option 137Bind Requested status 108Bind Validation validation type 107Bound status 38, 88, 89, 108, 135Browse button 23, 58, 92



Bypass Adjustments for the Following Premium Types checkboxes 41Bypass Prorating for the Following Premium Types checkboxes 41Bypass Quote Validations on Issue Quote checkbox 38, 109CCalculate Commissions 13Calculate Premium 13Calculate Quote 107, 108, 109Calculate Quote checkboxes 105Calculate Quote for Automatic Renewals checkbox 46Calculate Taxes/Fees 13Calculated Fields 13Cancellation Reason field 46Cancellation transaction type 34Clause Name field 114Client Code field 15Close button 3, 18, 20, 42, 52, 53, 57, 58, 59, 64, 65, 72, 73, 74, 80, 81, 82, 83, 90, 91, 92, 93, 94, 110, 111Code field 8, 14, 51, 55, 57, 110, 114Combining Valid Until Date and Policy Start Time Features 161Company client type 20Company column 65, 66Compliance validation type 107Condition Type field 114Content panel 23Copy button 7, 20Copy from Previous Term option 26, 28, 29Copying a Master Cover 7Countries field 20Create Automatic E-mail Configuration button 68Create button 3, 50, 54, 62, 73, 81, 86, 105, 106Create Manual E-mail Configuration button 75Created By field 8, 20, 73, 82, 94Creating a Deductible 129Creating a Limit 124Creating a Manual E-mail Configuration 74Creating a New Master Cover 2Creating a New Quote Group 50Creating a Rate 96Creating a Validation Rule 105



Creating an Automatic E-mail Configuration 67Currency column 17Currency field 17, 125, 130Custom Columns in Submission/Policy Grid panel 43Custom Status Field field 37DData Validation validation type 108Data Validations and Warnings 13Date fields 43Date Picker control type 48Deactivate button 84, 95Deactivating a Document or Form 94Deactivating a Master Cover 9Deactivating an E-mail Configuration 83Decimal fields 43Declaration transaction 38Declined status 38Deductible Type field 130Deductibles 129Deductibles field 32Deductibles page 129, 131, 132Deductibles panel 130, 132, 133Deductibles tab 10Default address source 69, 76Default Field Value option 34Default From Address field 69, 76Default option 34Delete button 18, 42, 59, 66, 91, 93, 102, 112Delete Image button 58Delete option 117, 122, 128, 133Deleting a Deductible 132Deleting a Limit 127Deleting a Rate 101Deleting a Tax or Fee 122Deleting a Validation Rule 112Deleting an Insuring Condition 116Description field 15, 22, 51, 55, 57, 68, 73, 75, 81, 87, 125, 130Destination Status column 140



Details Pages 12Discount or Surcharge 152Discount or Surcharge rate type 98Display Valid Until Date With Same Day & Month as Effective Date 160Display Valid Until Date With Same Day & Month as Effective Date checkbox 15Distributors tab 10Document Name column 93Document Name field 87Document Template column 93Document Template field 87, 90Document Template Management page 88, 90, 94Document Templates menu item 87Document to Upload field 92Documents / Forms 85Documents / Forms page 85, 92, 94Documents field 71Draft status 4, 7, 14, 15Driver Field 154Driver Field field 98, 120, 125, 130EEffective Date 33, 160Effective Date and Valid Until Date 159Effective Date field 15, 16, 34, 36, 100, 115, 120, 125, 131Effective Date fields 110Effective Date option 137Effective Period 160, 161Effective Period fields 87Effective Period panel 15Effective Policy Transaction Period Settings panel 33E-mail Address field 69, 76E-mail Configurations 67E-mail Configurations page 67, 74, 82, 83E-mail Configurations panel 67, 74, 75, 82, 84E-mail History View Criteria panel 72E-mail Template field 69, 76E-mail Templates field 75Enable Automatic Cancellations checkbox 46Enable Automatic Renewals checkbox 45



Endorsement Quote Validity Period field 48Endorsement transaction 48Endorsement transaction type 34Enforce Maximum Term Duration checkbox 35Enforce Minimum Term Duration checkbox 35Expiry Basis field 47Expiry Field field 48Export Policy to Genoa option 135External Code field 15External Rating Engine field 18External Referral Engine field 18External Services 135External Services page 135External System Mapping panel 18External System panel 135FField Evaluation Rule field 49Field Evaluation Rules 48Field expiry basis 48Field field 26, 29, 30, 73, 81Field Value address source 69, 76Field Value option 34First of Next Month option 34Flat Amount 151Flat Amount rate type 97Form control type 37Frequency checkboxes 138From a Field source 25, 26, 28From Address field 69, 76From Address Field field 69, 77From panel 69, 76GGeneral Information 14General Information page 3, 4, 5, 7, 9, 11, 14, 160General Information panel 51, 55, 63, 68, 75, 91, 107General Information tab 10General Settings 104Generate Invoice on Bind checkbox 39



Generate New option 26, 28, 29Generating a Master Cover Report 10Get Quote 46, 110Guide 2, 12HHalf Away From Zero rounding style 19Half To Even rounding style 19Half Up rounding style 19Hide Effective Coverage Period Panel panel 36Hide Highest Quotes checkbox 51Hide Valid Until Date Field checkbox 35IImage File field 23, 58Image panel 56, 58Include Client checkbox 70, 77Include Distributor checkbox 70, 78Include Submission Creator checkbox 70, 77Incomplete status 38, 46, 108, 109Individual client type 20Insert Image button 23Installments panel 138Insured Value Field field 37Insurer Code field 63Insurer Type field 63Insurers 61Insurers page 61, 64, 65Insurers panel 62, 65, 66Insurers tab 10Insuring Conditions 113Insuring Conditions page 113, 115, 116Insuring Conditions panel 114, 116, 117Insuring Conditions tab 10Integer fields 43Introduction 1LLabel control type 37Last Modified By field 8, 20, 73, 82, 94Length of Sequence Number field 27



Limit 155Limit field 98Limit Type field 125Limits 124Limits / Deductibles Currency List field 32Limits field 32Limits page 124, 126, 127Limits panel 125, 127, 128Limits tab 10Line of Business field 92Live status 4, 5, 14, 15Lock Valid Until Date Field checkbox 35Lost Quote Reason for Automatic Quote Expiry field 48Lost Quotes field 32, 48Lost status 38, 48MManaging Master Covers 2Manual Bind validation type 108Manual Policy Number panel 30Master Cover - Documents/Forms page 86, 91Master Cover - E-mail Configurations page 68, 75Master Cover - Insurer page 62Master Cover - Quote Group page 50Master Cover - Quote Option page 54Master Cover - Validation Rules page 106Master Cover List panel 3, 4, 5, 7, 9, 10Master Cover panel 22, 25, 31, 45, 50, 51, 52, 54, 55, 59, 61, 62, 64, 66, 67, 68, 74, 75, 82, 83, 85, 86, 92, 94, 96, 100, 102, 104, 106,

111, 112, 113, 115, 117, 119, 121, 122, 124, 126, 127, 129, 131, 133, 135, 137Master Cover Report button 11, 21Master Covers menu item 2, 4, 5, 7, 9, 10Master Document panel 86, 87, 93, 95Max field 130Maximum Duration field 35Message field 109Min field 130Minimum 152Minimum Duration field 35Minimum rate type 97



Miscellaneous Settings panel 37Multiplier 151Multiplier rate type 97NName column 4, 5, 7, 9, 11, 53, 59, 83, 140Name field 14, 22, 51, 55, 57, 63, 68, 75, 92New Business Quote Validity Period field 48New Business transaction 48New Business transaction type 17, 34, 38New Document window 87Next button 108Next Sequence Number 6Next Sequence Number field 27Notes & Follow Ups field 32Notes Confirmation panel 40Number of Days Before Expiry field 45OOnline Payment checkbox 137Open button 23, 92Override condition type 114Owner's Name field 15PPay Now option 39Payment Plan field 57Payment Plan panel 57Payment Plan window 56Payment Plans panel 56, 59Payment Processor field 137Payment Settings 137Payment Settings page 137Payment Settings panel 137Please click here to add new row 97, 114, 119, 125, 130Policy Information widget 36, 37Policy Information window 37, 46Policy Number 27Policy Number Source panel 25Policy Numbering 8, 25Policy Numbering page 25



Policy Renewal field 26, 28, 29Policy Settings 31Policy Settings page 31, 48, 109, 125Policy Start Time 160Policy Start Time field 16, 160Policy Transaction Statuses field 37, 79, 89, 136Policy Transaction Types field 36, 79, 89, 136Policy Transactions 37Policy Transactions window 38Prefix panel 26Premium Calculation Settings panel 41, 148Premium column 119Premium Currencies panel 16Premium Currency window 17Premium Type 119, 149Premium Type - Rating Basis panel 40Premium Type field 97, 114, 120, 125, 130Premium widget 39, 64Premium Widget Display By Quote's Lowest field 39Previous button 108Product Description 22Product Description field 14Product Description page 22Product Design menu 2, 4, 5, 7, 9, 10, 87Product field 14, 22, 25, 31, 45, 50, 51, 52, 54, 55, 59, 61, 62, 64, 66, 67, 68, 74, 75, 82, 83, 85, 86, 92, 94, 96, 100, 102, 104, 106,

111, 112, 113, 115, 117, 119, 121, 122, 124, 126, 127, 129, 131, 133, 135, 137Profile panel 14Prorating 145Prorating and Adjustments 145QQuote Calculations Order 13Quote Group field 55Quote Groups 50Quote Groups page 50, 52Quote Groups panel 50, 52, 53Quote Option 64, 100Quote Option field 61, 65, 66, 96, 100, 102, 113, 116, 117, 124, 126, 128, 129, 132, 133Quote Option page 59



Quote Options 54Quote Options page 54, 58Quote Options panel 54, 59Quote Summary window 52, 55, 56, 119, 125, 130Quote Validation validation type 109Quote Validations 13Quoted status 38, 46, 88, 89RRate 150Rate Configuration panel 97, 101, 102, 150Rate Driver 40Rate Driver checkbox 125, 130, 154Rate Driver fields 37Rate rate type 97Rate Type 150Rate Type field 97Rates 96Rates – Details and Examples 149Rates page 96, 100, 101Rates tab 10Recipient Group panel 73, 81Recipient Group window 73, 81Recipient Groups panel 72, 80Recipients panel 70, 77Reference 140Reference field 63Referral and Compliance Validations 13Referral validation type 109Referred status 107, 109Reinstatement Reasons field 32Removing an Insurer 65Renew Now button 46Renewal Quote Validity Period field 48Renewal transaction 48Renewal transaction type 17, 34, 38Request Bind action 108Request Quote action 107Request Quote button 109



Restrict Endorsements to Last Policy Transaction checkbox 38Risk field 63Rounding Configuration panel 18, 19Rounding Precision field 19Rounding Style field 19SSave & Close button 18, 20, 42, 53, 57, 58, 59, 65, 73, 74, 81, 82, 83, 91, 93, 94, 108, 111Save & New button 18, 57, 73, 81, 91, 93, 108Save and Refresh button 105Save button 9, 20, 24, 44, 49, 53, 58, 59, 65, 74, 82, 83, 94, 100, 101, 102, 105, 111, 115, 116, 117, 120, 121, 122, 126, 127, 128, 131,

132, 133, 136, 139Save Image button 58Save/Open window 11Screen Selection panel 18Screens and Grids checkboxes 110Screens widget 3, 4, 5, 7, 9, 11, 12, 22, 25, 31, 45, 50, 52, 54, 58, 61, 64, 65, 67, 74, 82, 83, 85, 92, 94, 96, 100, 101, 104, 105, 111,

112, 113, 115, 116, 119, 121, 122, 124, 126, 127, 129, 131, 132, 135, 137Security Role 88Security Role field 63Security Roles field 37, 42, 79, 89Select Action(s) For Notes Confirmation to Appear checkboxes 40Select Columns grid option 43Select Field field 34, 35Select Limits, Deductibles, and Insuring Conditions 13Select Quote Option panel 61, 64, 66, 96, 100, 102, 113, 116, 117, 124, 126, 128, 129, 132, 133Send Criteria panel 71, 79, 80Separator field 26, 29Sequence 156Sequence display option 39Sequence field 17, 52, 56, 57, 63, 90, 99, 114Sequence in New Submission Screen field 15Sequence panel 27Set ... Effective Date to fields 34Set ... Valid Until Date to fields 34Set Draft button 5, 21Set Live button 5, 6, 21Set Test button 5, 21Set Transaction Status to Incomplete if Quoted Submission is Modified checkbox 38



Setting a Master Cover to Draft, Test, or Live Status 5Setting Time of Day for Policy Terms 160Source field 25, 26, 28Source Status column 140Specify E-mail address source 69, 76Standard condition type 114Static Text field 26, 28Static Text source 26, 28Status 4, 5Status column 4, 5, 7, 9, 10, 37Status field 15, 22, 25, 31, 37, 45, 50, 51, 52, 54, 55, 59, 61, 62, 64, 66, 67, 68, 74, 75, 82, 83, 85, 86, 92, 94, 96, 100, 102, 104, 106,

107, 111, 112, 113, 115, 117, 119, 121, 122, 124, 126, 128, 129, 131, 133, 135, 137Status panel 20, 73, 81, 93Status Selection panel 136Subject and Body panel 69, 76Submission/Policy Screen field 18Suffix panel 28Supported Clients panel 20System field 135TTaxes & Fees 119Taxes & Fees field 120Taxes & Fees page 119, 121, 122Taxes & Fees panel 119, 121, 122Taxes & Fees tab 10Term Effective Date option 34Terms and Conditions panel 139Test status 4, 14, 15Text fields 43Textbox control type 37Transaction Selection panel 89, 136Transaction Type column 140Transaction Type expiry basis 47Trigger column 105Trigger field 17, 28, 46, 48, 49, 57, 63, 71, 73, 79, 81, 87, 91, 125, 131Trigger Name 156Trigger Name field 55, 99, 110, 114, 120Type column 38, 105, 111, 112



Type field 20, 68, 75, 107Types panel 31UUnderwriting Required status 38, 46, 107, 109Underwriting Year field 15Upload Document Template 91Upload Document Template button 87, 88, 90, 91, 94Users field 70, 77VValid Until 160Valid Until date 15, 16, 33Valid Until Date 145Valid Until Date field 100, 115, 120, 125, 131Valid Until field 16, 36Validation & Workflow Actions 104Validation & Workflow Actions page 104, 105, 111, 112Validation Criteria panel 110Validation Rules panel 105, 106, 111, 112Validation Rules tab 10Validations and Actions page 107, 108, 109, 110Validations panel 106, 111Viewing and Modifying a Deductible 131Viewing and Modifying a Document or Form 92Viewing and Modifying a Limit 126Viewing and Modifying a Master Cover 4Viewing and Modifying a Quote Group 52Viewing and Modifying a Quote Option 58Viewing and Modifying a Rate 100Viewing and Modifying a Tax or Fee 121Viewing and Modifying a Validation Rule 111Viewing and Modifying an E-mail Configuration 82Viewing and Modifying an Insurer 64Viewing and Modifying an Insuring Condition 115Void Reasons field 32WWarning validation type 109When to Bill field 137Workflow Event field 71



Workflow Event Types 140ZZero Padding checkbox 27


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