BRIAN DEEDS CORPORATE TRAINING & DEVELOPMENT INNOVATOR

Colorado Springs, CO | 303.815.3982 bdeeds@performance-edu.com |www.brian-deeds.com| linkedin.com/in/briandeeds

PROFILE Highly skilled, experienced, and diverse training and development executive offering 20+ years of leadership success across multiple industries, and international organizations. Expertise in producing dynamic seminars, creating interactive online educational modules, and developing video modules that drive HR initiatives throughout the organization. Talent for introducing new tools to enrich the training, customer education, corporate development, and marketing process. Specialize in developing interactive, engaging modules and dynamic presentations that are fun for the learner and present relevant, immediately applicable information.

Corporate Training Employee Training & Development Training Delivery/Keynote Speaking Instructional Design E-Learning & Blended Learning

Copywriting and Web Content Leadership Development Curriculum Design, Development & Innovation Organizational Learning Animation, Video, Adobe Creative Suite

EXPERIENCE PERFORMANCE EDUCATION SYSTEMS: 2007 – PRESENT Colorado Springs, CO International Business Development Manager: Produce marketing, education, and business development resources for some of the world’s largest, international nutrition companies. Create content for product labels, sell sheets, web pages, deliver keynote and seminar engagements, and promote strong brand presence.

Vital contributor to the placement of products into GNC, Costco, Walmart, and Hy-Vee. Deliver seminars for organizations throughout the world: GNC University and Vitamin Shoppe education

road shows, Europa Sports, Walgreens, MeFit and others. Develop web copy, custom info graphics, marketing videos, and product marketing and training

materials. Represented high value companies to present product education in Singapore and Dubai.

ABBOTT LABORATORIES/ROSS PRODUCTS DIVISION: 2001 - 2007 Golden, CO Senior Manager, Training & Corporate Development: Designed, implemented and managed a revolutionary training system for sales professionals and call center development. Generated unprecedented training results in developing highly-functional, independent-thinking, and productive sales professionals in a highly complex industry. A published author and copy writer.

Increased call center close rate by 200%. Developed a multi-state, multi-city road show seminar program. Created a Management Orientation program utilizing Zenger Miller/Achieve Global training programs. Presented training and led training seminars throughout Mexico, New Zealand and the Netherlands

MCI WORLDCOM: 1994 – 2001 Colorado Springs, CO Senior Manager, Training: Coordinated sales and service for partner and high-value campaigns. Directed the recruitment, training and development for call center team of 1,200 employees. Responsible for the development and performance of a team of 20 trainers and 15 Quality Ambassadors. Oversaw a training intern program designed to develop future leaders.

Revolutionized the training department’s effectiveness and respect of call center management. Developed custom training, which proved key in achieving substantial results in classroom training

dynamics and trainee proficiency. Responsible for Management Orientation training and Train-the-Trainer development

Sales & Service Trainer (1997 to 1999): Conducted new hire training, and designed sales and innovative service classroom programs that garnered stellar ratings from trainees and their supervisors.

Presented week-long training programs on sales and service strategies. Developed some of the company’s highest-performing new hires. Multiple Top Trainer awards.

Outbound Sales Supervisor (1996 to 1997): Coached teams of up to 20 sales associates to surpass sales goals without sacrificing ethics and quality. Responsible for recruiting, interviewing and hiring my own reps.

Surpassed company expectations for productivity, attendance and ethical sales practices. Brought the last performing team to the top team in just 60 days. Garnered a cohesive, collaborative environment that fostered team work.

Inbound Sales Supervisor (1995 to 1996): Maintained teams of 16 to 20 representatives who specialized in resolving customer issues in a timely and professional manner while upselling higher valued plans.

Surpassed all sales expectations for inbound calls from direct mailers. My expertise was used as part of a corporate "Best Practices" video. Won the coveted Circle of Excellence award.

Professional Sales Representative (1994 to 1995): Conducted sales and exceeded all objectives. Achieved 315% of quota. Multiple President’s Club awards for surpassing sales goals. EDUCATION/ASSOCIATIONS/CERTIFICATIONS ASSOCIATE DEGREE, AVIATION ELECTRONICS| Association of Talent Development | Achieve Global Leadership for Results, Giving and Receiving Feedback, Proactive Listening ADDITIONAL COMPETENCIES Word | PowerPoint | Keynote | Photoshop | AfterEffects | Illustrator | Captivate | Camtasia | 3dMax