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ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013

IS AGILE CHANGE MANAGEMENT REDUNDANT?

Brenda Sprite, MLIR, PMP, PMI-‐ACP Founder, Organizational Change Leadership Practice

Navigator Management Partners

©Navigator Management Partners, 2013


WELCOME

Tell me about yourselves …

How agile are you? ©Navigator Management Partners, 2013 2


LEARNING OBJECTIVES

What’s in this session for you?

•  Describe key concepts of Agile project management

•  Recognize the parallels between Agile and organizational change management

•  Gain the con5idence to lead change in an Agile world

•  Adapt traditional change management tools to Agile

•  Cutting edge knowledge to impress your friends!

©Navigator Management Partners, 2013 3


KEY CONCEPTS OF AGILE



FOUR KEY VALUES

From the Manifesto for Agile So=ware Development, 2001

1.  Individuals and interactions

2.  Working software

3.  Customer collaboration

4.  Responding to change

Over processes and tools

Over comprehensive documentaEon

Over contract negoEaEon

Over following a plan



SCRUM IS AN AGILE METHOD



SCRUM TEAM ROLES

7

1. Product Owner 2. Development Team Members

3. Scrum Master



AGILE TEAMS WORK TOGETHER

Sprint Planning Mee.ng

WHO WHEN WHY •  Product Owner •  Scrum Master •  Development Team

At the start of the Sprint •  Sprint Goal •  Sprint Backlog




Daily Scrum Mee.ngs


Daily •  What have you done? •  What are you going to do? •  What’s in your way?




Sprint Review Mee.ng

WHO WHEN WHY •  Product Owner •  Scrum Master •  Development Team •  Management •  Customers

At the end of the Sprint

Confirm compleEon: •  Sprint Goal •  Sprint Backlog




Sprint Retrospec.ve

Mee.ng


Immediately following the Sprint Review

MeeEng

What should we •  Start doing? •  Stop doing? •  Keep doing?



Poten.ally Shippable SoAware (PSS)


Sprint Planning Mee.ng

Daily Scrum Mee.ngs

Sprint Review Mee.ng

Sprint Retrospec.ve

Mee.ng



PUTTING IT ALL TOGETHER …



PUTTING IT ALL TOGETHER …

©Mike Vizdos, 2012 14


AGILE AND CHANGE MANAGEMENT



5 VALUES OF SCRUM ocus

peness

espect

ommitment

xtreme Courage

… is the force with you?

F

O

R

C

E



PARALLEL UNIVERSES? Change Management and Scrum

•  Communication of goals •  ClariWication of roles •  Need to overcome “noise” •  Respect for differences and diverse personalities •  Considers the customer (individual) point of view •  Target people instead of systems •  Develop leaders •  Learn from Product Owner •  Team building •  High performing teams •  Daily feedback •  Sprint retrospectives



LEADING AGILE CHANGE MANAGEMENT



FIVE KEY POINTS 1. Arrive early

2. Think small

3. Act oAen

4. Plan at the right level

5. Stay flexible



FIVE KEY POINTS 1. Arrive early



FIVE KEY POINTS

2. Think small



FIVE KEY POINTS

3. Act oAen



FIVE KEY POINTS

4. Plan at the right level



FIVE KEY POINTS

5. Stay flexible



ADAPTING YOUR CHANGE MANAGEMENT TOOLKIT



ADAPTATION MEANS …

The traditional waterfall approach is comfortable …



CHANGE!

Are you telling me I have to change what I do?!



NOT EXACTLY …

Once you get past the high level changes … •  No detailed work plan or resource estimates •  Incremental vs. completed phases – Design – Development – Testing

•  Delayed decisions … you can adapt existing tools ©Navigator Management Partners, 2013 29


ADAPTING YOUR TOOLKIT


There are three key phases in an Agile project …

Project Planning During the Sprints ImplementaEon


PROJECT PLANNING



•  De#ine Your Organizational Change Strategy •  De#ine the Communications Strategy •  De#ine the Learning Strategy •  Design the Change Management Scorecard •  Prepare Your Teams •  Engage Your Sponsors


DURING THE SPRINTS


Project Planning

During the

Sprints ImplementaEon

•  Execute the Communications Plan •  Identify and Engage Additional Stakeholders •  Design and Execute User Readiness Program •  Execute the Learning Strategy •  Celebrate Successes


IMPLEMENTATION



•  Maintain Change Management Scorecard •  Conduct Learning Activities •  Transition Ongoing Support


AGILE CM ADAPTATION AT A GLANCE…



FOR FURTHER STUDY If you want to learn more check out these links …

•  Agile Management deWined: http://en.wikipedia.org/wiki/Agile_management

•  Agile Project Manager CertiWication: http://www.pmi.org/CertiWication/New-‐PMI-‐Agile-‐CertiWication.aspx

•  “Manifesto for Agile Software Development” http://agilemanifesto.org/Scrum Training and Practitioner Support -‐ Mike Vizdos [email protected] www.implementingscrum.com www.michaelvizdos.com

•  Scrum Professional Sites: http://www.scrumalliance.org/ http://www.scrum.org/

•  User Stories detailed information: http://www.mountaingoatsoftware.com/topics/agile-‐project-‐management

•  Video Tutorial on Scrum: http://www.youtube.com/watch?v=XU0llRltyFM



QUESTIONS

36

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