Brenda A. Martin 1114 5th Street, Apt # 19

Rising Sun, IN 47040

513-760-8803 (cell) 812-551-5068 (home) Email: Brenda40tc@gmail.com

Objective To obtain a temporary to permanent position or direct hire position based upon my background and experience with a high degree of accuracy and professionalism.

Skills/Software Great Plains, SAP, JD Edwards, MAS90, Report Writer, ERP Processing, Oracle, DisplayWrite 4.0, AS400, ADP, Commerce Center, Prime, Paycor, SBT, CRT, Lotus Notes, Internet, Peachtree, Access, Timberline, scanning, MS Office, Quickbooks, Shorthand, Dictation

Typing ~ 122wpm, Data Entry ~ 19,900ksph

Work Experience

CSR/Assistant Manager 08/2016-11/2016 Family Dollar Store – Rising Sun, Indiana

Verified/Counted/Entered/Logged daily petty cash

Knowledge of cash handling procedures that would include the cashier’s loans/deposits.

Generated daily reports such as loss prevention reports and sales reports (breaking down into categories such as item refunds, over-rides, discounts, etc)

Opened and closed the store 2-3 times a week.

Manage the store when manager was not on duty.

Recorded all damaged items (D100’s)

Along with knowledge of cash handling procedures, I also had knowledge of the store’s safety procedures and policies/rules & regulations (deposits, store keys, cigarette storage keys, safe keys, office keys, back-room (extra merchandise/inventory) keys and also took all required classes online and passed with a 90 grade or higher and knew the SAFE procedures and programs affiliated with Family Dollar.

Prepared daily deposits of all registers by preparing bank deposit slips as well as entering employee deposits into the portal (computer system)

Processed weekly Family Dollar truck shipments which consisted of unloading products from truck and separating by department onto our carts for stocking as well as unloading crates/bins which contained either pre-packaged items, or items packaged in large bulk quantities which needed to be broken down to 1 item and then stocked. All clothing had to be hard-tagged with a security theft tag and high dollar items had to be soft-tagged with a security theft sticker. Also entered truck delivery information such as how many boxes/cartons/bins, invoice #, date, and seal number onto the PDT device (hand-gun) and transferred to portal for inventory tracking.

Processed 7up truck delivery, bread delivery and McClane’s delivery weekly as well.

Recovered items daily (meaning moving products up front, removing expired products, adding more product to their appropriate home if inventory/stock is running low)

Set up displays/end-caps for either a promotional item(s), featured item(s), or a sales special. Greeted each customer as they entered the store and assisted in any way I could.

Approved all CSR’s time as well as their loan slips for their registers. (Note: Job ended due to Family Dollar not having enough hours for me to work that I wanted)

Brenda A. Martin Resume Continued Page 2

Cashier/Sales Assistant 02/1992-08/2016 (Part-Time) Trading Post & Music Emporium – Lawrenceburg, Indiana

Greeted customers as they entered store and kept communication open until purchase is made. Placed items on order for customers if we were out of stock

Ran cash register and processed all credit card sales

Made bi-weekly bank deposits

Helped set up window displays for promotional items

Always kept customers in the loop and kept them informed of additional services we offered such as having a layaway plan, explaining the buy, sell and trade process at our store and informed customers that we also offered piano and guitar lessons as well. (Note: Job ended when I moved from Lawrenceburg to Rising Sun, Indiana but still help out from time to time when needed)

Accounting Clerk (A/P & A/R)/Customer Service – 04/09 – 12/2015 Cincinnati Precision Instruments – Cincinnati, Ohio

Accounts Payable (match invoices against receivers or packing slips & PO’s; enter invoices)

Set up new vendors

Check runs (daily/weekly)

Maintain vendor and customer master files Create statements

A/P Aging Reports

Accounts Receivable (Cash Receipts) and month-end A/R Aging Reports

Research delinquent accounts

Create Sales Orders (Order Entry)

Create Packing Slips necessary for UPS and/or Fed Ex

Monitor and record all UPS shipments and track shipments if needed.

Create Credit and Debit Memos as needed

Process travel expense accounts

Reconcile past due accounts

Process all EFT payments

Speak with customers on a daily basis regarding current & past due orders

Process credit card payments Reconcile bank statements (including credit cards)

Create reports from Access Database for V.P.

Reconcile P-Card and Credit Card Statements for employees

Assist with month-end close reports

Maintain Proof of Delivery Reports

EDUCATION Graduated 1980 from State College Area High School, State College, PA 1979 – 1981 South Hills Business School, State College, PA (certificate courses)