brenda crawford resume

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Brenda Crawford-Ruiz 281-433-3864 6510 Barrygate Dr. Spring, Texas 77373 [email protected] Objective: Desiring employment in a school or hospital environment, that can utilize my experience and longevity. Seeking growth opportunities. The opportunity to help others. Education: High School Diploma. Houston Community College. Company sponsored Management courses. Applications: Microsoft office; Excel; Outlook. Oct. 1993 Jan 2015. Transworld Systems Inc. formerly NCO Financial Systems, formerly OSI Collection Services, formerly Payco General American Credits. Positions held: Bookkeeping Supervisor, Compliance office, Training Manager, Collections Supervisor.. Experience: Administrative-type experience working with internal and external customers Experienced in clerical/secretarial /supervisor responsibilities. Microsoft Office experience (Word, Excel, Access, PowerPoint, ) Previous switchboard experience Knowledge, Skills, and abilities : Strong communication skills, both oral and verbal. Strong organizational and analytical skills Excellent customer service. Ability to interact with the public in a professional and pleasant manner in person and on the telephone. Ability to work with constant interruptions. Collected and prepared information for various operational reports Provide confidential administrative support to department leadership Communicated changes in day-to-day activities to other employees as directed

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Page 1: Brenda Crawford RESUME

Brenda Crawford-Ruiz 281-433-3864

6510 Barrygate Dr. Spring, Texas 77373

[email protected]

Objective: Desiring employment in a school or hospital environment, that can utilize my experience and longevity. Seeking growth opportunities. The opportunity to help

others.

Education: High School Diploma. Houston Community College. Company sponsored Management courses.

Applications: Microsoft office; Excel; Outlook.

Oct. 1993 – Jan 2015. Transworld Systems Inc. formerly NCO Financial Systems, formerly OSI Collection Services, formerly Payco General American Credits.

Positions held: Bookkeeping Supervisor, Compliance office, Training Manager, Collections

Supervisor..

Experience: Administrative-type experience working with internal and external customers Experienced in clerical/secretarial /supervisor responsibilities.

Microsoft Office experience (Word, Excel, Access, PowerPoint, )

Previous switchboard experience

Knowledge, Skills, and abilities:

Strong communication skills, both oral and verbal.

Strong organizational and analytical skills

Excellent customer service.

Ability to interact with the public in a professional and pleasant manner in person

and on the telephone.

Ability to work with constant interruptions.

Collected and prepared information for various operational reports

Provide confidential administrative support to department leadership

Communicated changes in day-to-day activities to other employees as directed

Page 2: Brenda Crawford RESUME

Detail-oriented, conscientious and able to work independently

Proven ability to multi-task effectively and produce accurate, timely results in a fast-paced, constantly changing environment

Prosted and reconciled A/R documents, and service performance tracking

Problem-solving skills

Consistently demonstrate a positive approach, team-player attitude and professional demeanor

Compassionate Personality