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CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc. BREAKOUT SESSION The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

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Page 1: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

B R E A K O U T S E S S I O N

The Journey to Episodic Care

Director of Quality Improvement Rothman Institute

Chris Vannello

PRESENTED BY

Page 2: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

Rothman Institute Overview Founded 1970: Richard H. Rothman, MD, PhD Current Chairman/President: Alexander R. Vaccaro, MD, PhD Private Practice: Sub Chapter S Academic/Teaching Affiliation:

Sidney Kimmel Medical College at Thomas Jefferson University

Thomas Jefferson University Hospital

Coverage Area: Philadelphia/Delaware Valley & South Jersey

2

Page 3: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

3

Rothman Institute overview

Ancillary Services

Sports Team Coverage Services

4 Pro Teams 6 Colleges

43 High Schools

•  Joints •  Spine •  Shoulder •  Foot & Ankle •  Hand •  Sports Medicine •  Ortho-Oncology •  Trauma •  Pain Management

60 Researchers and Staff

Providers

Clinical Research

Department

150 Physicians 50 PA’s & NP’s

X-Ray, MRI, PT/OT, Orthotics,

Nutrition

Page 4: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

4

In the beginning…

Page 5: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

Quality Performance Reporting

(QPR)

Quality Assessment and Implementation

(QAI)

Partnership: 2009 to present

Page 6: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

Documentation and Coding

Adherence to Pathway/Best Practice

PAT vs. Patient Optimization

Key areas impacting complications & other process measures

Page 7: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

7

Actual vs. Predicted Complication Trends & Comparison - Annual Total Knee Replacement - University Hospital

2014 Q1 - 2016 Q4 Client – All Payer

7

4.91%

5.49%

2.93%

5.19% 5.59%

6.66%

2.54%

5.73%

0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

6.00%

7.00%

Q1 '14 - Q4 '14 Q1 '15 - Q4 '15 Q1 '16 - Q4 '16

Actual Predicted

0.95 0.98

0.44 0.44

0.00

0.20

0.40

0.60

0.80

1.00

1.20

Q1 '14 - Q4 '14 Q1 '15 - Q4 '15 Q1 '16 - Q4 '16

A/P A/P Top Perf

Year Volume Complications Q1 '14 - Q4 '14 489 24 Q1 '15 - Q4 '15 546 30 Q1 '16 - Q4 '16 581 17

Page 8: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

8

Actual vs. Predicted Complication Trends & Comparison - Annual Total Hip Replacement - University Hospital

2014 Q1 - 2016 Q4 Client – All Payer

8

Year Volume Complications Q1 '14 - Q4 '14 167 9 Q1 '15 - Q4 '15 210 5 Q1 '16 - Q4 '16 270 3

5.39%

2.38%

1.11%

3.49%

4.13%

6.87%

1.90%

4.35%

0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

6.00%

7.00%

8.00%

Q1 '14 - Q4 '14 Q1 '15 - Q4 '15 Q1 '16 - Q4 '16

Actual Predicted

1.54

0.58

0.16

0.44

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

Q1 '14 - Q4 '14 Q1 '15 - Q4 '15 Q1 '16 - Q4 '16

A/P A/P Top Perf

Page 9: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

9

Data, data, data Navigating the episode of care

Patient Outcomes Cost of Care Clinical Metrics

Page 10: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

Per Diem/Case Rate Volume Based Fee for Service

Current payment structure

Page 11: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

Higher Patient Responsibility

Plans

New Products Value-Based

Narrow Network, Tiered Plans,

Exchange Plans Quality, Service

& Cost

Bundled & Global Payment, Shared

Savings Plans

Incentives and Penalties

Bang for your

buck

New Models

Future payment structure

Page 12: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

Choose the right procedures

•  Start simple — elective procedures

•  Hip fracture — NO

•  Spine trauma/complex cases — NO

•  Oncology — NO

Page 13: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

Must have… Navigation

•  Patient navigation

•  Automation

•  Technology

•  Care coordination

•  PCP

•  Hospital

•  Specialists

•  Post-acute facilities

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Page 14: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

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Risk Assessment

Goals

Reduce Preventable

Complications

Reduce Preventable Readmissions

Page 15: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

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The risk assessment Navigating the episode of care

Patient Answers Yes/No Questions

43 Medical and 15 Social Questions Do you have:

Diabetes?

Seizures?

Sleep apnea?

Do you live alone?

Do you require help with daily activities?

Auto-Scores Risk Result, Pertinent

Positives Displayed

RISK:

Page 16: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

Site of surgical and post-op services Demand matching concept

Episode of Care

ASC Specialty Hospital

Comm. Hospital

Univ. Hospital PT

Home Health

Rehab Facility

Operative Facilities Post-Op care (Rehab)

Acuity Level Rehab Requirements

Low High Low High

Cost Structure Cost Structure

Low High Low High

Page 17: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

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Quality Alliance Partners

Physical Therapy

Home Health

Agencies (Nursing, Rehab)

Skilled Nursing Facilities

Inpatient Rehab

Facilities

Urgent Care Centers

Page 18: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

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Quality Alliance Partners

Care Coordination Agreement

“Value” Providers

Virtual Narrow Network – Each

Market

Page 19: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

(1)  Source: Data Gen – “Evaluating Opportunities in Medicare Bundled Payment Program” Gloria Kupferman; January 2014

High-Risk Patients

Co-Morbidities

Readmission HF; COPD; Infections

Post Acute Care HHA; SNF; IRF

Episode of care – MSK Best opportunity for savings

Cost Drivers(1)

Page 20: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

Metrics

•  30-day mortality

•  30-day re-operation

•  AFIB

•  CVA

•  Deep Infx

•  Dislocations

•  Dural tears

•  DVT

•  GI Bleed

•  Hemorrhage

•  Inpatient mortality

•  Intra-op peri-prosthetic fracture

•  MI

•  Nerve palsy

•  Non-ortho surgical procedure unrelated index surgery

•  Paralysis

•  PE

•  Peri-prosthetic fx

•  Respiratory failure with intubation

•  Return to OR

•  Superficial infx

•  Unexpected ICU stay

•  Vascular injury

•  Wound dehiscence

•  Wrong level surgery

•  Wrong site surgery

Page 21: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

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Metrics

•  Average LOS

•  Discharge Disposition

•  Quality of Life Scores

•  Functional Outcomes

•  Practice Patient Satisfaction

•  HCAHPS

•  Online Reputation Scores

Page 22: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

Active with Hospital QI Committees

Research Transparency

Monitor Data/Performance Improvement

What to do with your data??

QI Committees Guidelines & Protocols

Page 23: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

23

30-day readmission rate

Page 24: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

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24

Discharge Disposition

Page 25: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.

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Page 26: BREAKOUT SESSION The Journey to Episodic Care · 2017. 4. 21. · The Journey to Episodic Care Director of Quality Improvement Rothman Institute Chris Vannello PRESENTED BY

CONFIDENTIAL © Copyright 2017 Healthgrades Operating Company, Inc. All Rights Reserved. May not be reproduced or redistributed without the express permission of Healthgrades Operating Company, Inc.