breaking down the silos in the health professions aacrao | april 2013
TRANSCRIPT
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Breaking Down the Silos in the Health
Professions
AACRAO | April 2013
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University of Nebraska Medical
Center
Margaret WinnickiAcademic & Student Affairs | School of Allied Health Professions
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UNMC – 5 Colleges
College of MedicineSchool of Allied Health Professions – 13 professions
College of Nursing
College of Dentistry
College of Pharmacy
College of Public Health
TOTAL UNMC ENROLLMENT: ≈ 4,000 students
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Degree Audit Tool
Health Professions Institutions of Higher Education are not like traditional institutions
HP institutions use this line of thinking internally as well, creating internal silos for all things academic and student affairs related
No degree audit software since we do not have need for course equivalencies, but need for degree audit tool since all programs require transfer credit
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Degree Audit Tool
Find the right opportunity to introduce change
MUST be a group effort with input from all involved, especially functional users
Communicate need and solution to stakeholders
Provide appropriate training for all involved so that everyone feels comfortable before change is implemented
Seek and USE feedback from stakeholders
Make sure new tool represents each unit, taking into account each unit’s unique needs
Do not FORCE change; Build it and they will come
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University of New Mexico
Todd HynsonRegistrar | Health Sciences Center
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UNM HSC - 4 Distinct Units
College of Nursing – 235 Students
College of Pharmacy – 250 Students
School of Medicine (MD) – 314 Students (up 400 in 2 years)
Health Professions and Public Health Programs (HPPHP) – 227 Students
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Inter-Professional Education/Practice
IPE is becoming more of a reality for all health professions.
HSC programs work together to find common ground and overlapping educational themes. Ie, Public and Community Health
Common opportunities include retreats, seminars, cross-listed short duration elective credit courses.
Leadership from the top is key to success!
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IPE Combined Calendar
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Loma Linda University
Erin SeheultDirector of University Records
Rick WilliamsVice President for Enrollment Management and Student Services
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About LLU
Health professions university founded in 1905 in southern California
Eight schools:Allied Health Professions
Behavioral Health
Dentistry
Medicine
Nursing
Pharmacy
Public Health
Religion
About 4,600 students (25% UG – no first-time freshmen)
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A Multiplicity of Silos
Student Services departments fragmented
Reporting to four different VPs
Separation between university processes and school/department processes
Inability to communicate changes efficiently
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Break the Silos!
Analyze
Support
Feedback
Strategize
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Outcomes So Far
Heightened communication through WikiRecords, Wednesday Morning meetings, Enrollment Management Committee (EMC), and ad hoc meetings with key players
Focus on electronic processes
Smoother service evidenced by lessened student traffic, phone calls, emails, and feedback
Lessened friction between Student Service offices, students, faculty, and staff
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TakeawaysCommunicate!
Develop rapport and relationships
Look for and foster buy-in at top – if not available use the power of the idea from the front lines – to generate policy and process
Let people know what they are getting out of any change – demonstrate win-wins
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Questions?
Todd Hynson ([email protected])Erin Seheult ([email protected])
Rick Williams ([email protected])Margaret Winnicki ([email protected])