breaking down cultural barriers on your distributed team
TRANSCRIPT
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Breaking down cultural barriers on your distributed
team
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1. About Hugo2. Why culture matters3. Cultural challenges4. What to do?
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About Hugo
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2004: TRIP TO INDIA
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bridge-global.com
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2008 INDIA
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Ekipa.co/ebooks
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Ekipa.co/academy
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The European Market
Why culture matters
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What is “culture”?
Ideas, customs and social behaviours.
How we understand and interact with our social
environment.
Expression of our values.
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Country
Group
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Global vs Local
Collaborative vs CompetitiveConsultative vs Decisive
Task-oriented vs Relationship-oriented
Keeping opinions to yourself vs Voicing your opinionAgreeable vs Willing to disagree
Question authority vs Do as you’re told
Culture affects teamwork
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The European Market
Cultural challenges in
distributed teams
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43% of teams with 16+ locations report they never
have issues because of culture!
Survey
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The more distributed the team, the more engaged the leaders
Survey
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Trust is not the problem
Survey
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How often do you physically (want to) meet
Poll
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Miscommunication about requirements
Issue # 1
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Time zones
Issue # 2
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Language
Issue # 3
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Different views on quality
Issue # 4
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Different perception of deadlines
Issue # 5
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The European Market
What to do about it?
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Empathy
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The culture canvas
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The distributed team canvas
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culture
How to manage cultural differences?
Culture canvas
Ice breakers
trainingDiscuss
‘time’
Intercultural ambassador
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Team spirit
How do we become ‘one team’?
Retrospectives
Training as team
Equal input
Team canvas
Moving motivators
Gather often
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How do we take a project from A to Z?
process
Agile & scrum
Active role of
PO
Proxy PO
Full team demo
Coding standards
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When and how will we meet?
Communication rhythm
Meeting facilitator
Useagenda’s
Do the daily
standup
Retro: Board + actions
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Knowledge transfer
How do we make everyone familiar with our product?
Productvideos
Online wiki
User talks
Tripsonshore