breaking down cultural barriers on your distributed team

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Breaking down cultural barriers on your distributed team

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Page 1: Breaking Down Cultural Barriers on Your Distributed Team

Breaking down cultural barriers on your distributed

team

Page 2: Breaking Down Cultural Barriers on Your Distributed Team

1. About Hugo2. Why culture matters3. Cultural challenges4. What to do?

Page 3: Breaking Down Cultural Barriers on Your Distributed Team

About Hugo

Page 4: Breaking Down Cultural Barriers on Your Distributed Team

2004: TRIP TO INDIA

Page 5: Breaking Down Cultural Barriers on Your Distributed Team

bridge-global.com

Page 6: Breaking Down Cultural Barriers on Your Distributed Team

2008 INDIA

Page 7: Breaking Down Cultural Barriers on Your Distributed Team

Ekipa.co/ebooks

Page 8: Breaking Down Cultural Barriers on Your Distributed Team

Ekipa.co/academy

Page 9: Breaking Down Cultural Barriers on Your Distributed Team

The European Market

Why culture matters

Page 10: Breaking Down Cultural Barriers on Your Distributed Team

What is “culture”?

Ideas, customs and social behaviours.

How we understand and interact with our social

environment.

Expression of our values.

Page 11: Breaking Down Cultural Barriers on Your Distributed Team

Country

Group

Page 12: Breaking Down Cultural Barriers on Your Distributed Team

Global vs Local

Collaborative vs CompetitiveConsultative vs Decisive

Task-oriented vs Relationship-oriented

Keeping opinions to yourself vs Voicing your opinionAgreeable vs Willing to disagree

Question authority vs Do as you’re told

Culture affects teamwork

Page 13: Breaking Down Cultural Barriers on Your Distributed Team
Page 14: Breaking Down Cultural Barriers on Your Distributed Team
Page 15: Breaking Down Cultural Barriers on Your Distributed Team

The European Market

Cultural challenges in

distributed teams

Page 16: Breaking Down Cultural Barriers on Your Distributed Team

43% of teams with 16+ locations report they never

have issues because of culture!

Survey

Page 17: Breaking Down Cultural Barriers on Your Distributed Team

The more distributed the team, the more engaged the leaders

Survey

Page 18: Breaking Down Cultural Barriers on Your Distributed Team

Trust is not the problem

Survey

Page 19: Breaking Down Cultural Barriers on Your Distributed Team

How often do you physically (want to) meet

Poll

Page 20: Breaking Down Cultural Barriers on Your Distributed Team

Miscommunication about requirements

Issue # 1

Page 21: Breaking Down Cultural Barriers on Your Distributed Team

Time zones

Issue # 2

Page 22: Breaking Down Cultural Barriers on Your Distributed Team

Language

Issue # 3

Page 23: Breaking Down Cultural Barriers on Your Distributed Team

Different views on quality

Issue # 4

Page 24: Breaking Down Cultural Barriers on Your Distributed Team

Different perception of deadlines

Issue # 5

Page 25: Breaking Down Cultural Barriers on Your Distributed Team

The European Market

What to do about it?

Page 26: Breaking Down Cultural Barriers on Your Distributed Team

Empathy

Page 27: Breaking Down Cultural Barriers on Your Distributed Team
Page 28: Breaking Down Cultural Barriers on Your Distributed Team

The culture canvas

Page 29: Breaking Down Cultural Barriers on Your Distributed Team

The distributed team canvas

Page 31: Breaking Down Cultural Barriers on Your Distributed Team

culture

How to manage cultural differences?

Culture canvas

Ice breakers

trainingDiscuss

‘time’

Intercultural ambassador

Page 32: Breaking Down Cultural Barriers on Your Distributed Team

Team spirit

How do we become ‘one team’?

Retrospectives

Training as team

Equal input

Team canvas

Moving motivators

Gather often

Page 33: Breaking Down Cultural Barriers on Your Distributed Team

How do we take a project from A to Z?

process

Agile & scrum

Active role of

PO

Proxy PO

Full team demo

Coding standards

Page 34: Breaking Down Cultural Barriers on Your Distributed Team

When and how will we meet?

Communication rhythm

Meeting facilitator

Useagenda’s

Do the daily

standup

Retro: Board + actions

Page 35: Breaking Down Cultural Barriers on Your Distributed Team

Knowledge transfer

How do we make everyone familiar with our product?

Productvideos

Online wiki

User talks

Tripsonshore