brands using twitter for business

9
Brands Using Twitter for Business

Post on 13-Sep-2014

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Technology


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Some of the top brands using Twitter for business.

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Page 1: Brands Using Twitter For Business

Brands Using Twitter for Business

Page 2: Brands Using Twitter For Business

Companies are using Twitter for

1. Marketing. 2. Customer support . 3. Listening to customers. 4. To post company news. 5. Market Research. 6. Personal Face for the Brand.

www.fpov.com

Page 3: Brands Using Twitter For Business

DellOutlet

Posts new offers and new product announcements. Also listens to Twitter Followers.

MyStarbucksIdea

Marketing

DellOutlet posts recent refurbished Dell computer offers and other deals.

Twitter Name:

Twitter Name:

www.fpov.com

Page 4: Brands Using Twitter For Business

Customer Support

Twitter-based customer service and support. Inform passengers of flight delays, bad weather, travel tips and flight information.

JetBlue

comcastcares

Comcast offers customer support via Twitter. Listen to customers on issues like Bandwidth problems, billing, On-Demand not working, etc

Twitter Name:

Twitter Name:

www.fpov.com

Page 5: Brands Using Twitter For Business

Listening to Customers

SouthwestAir

Whole Foods Market asks what their clients like/dislike and invites them to the company upcoming events.

WholeFoods

Southwest Airlines run non-official and entertaining discussions with their customers.

Twitter Name:

Twitter Name:

www.fpov.com

Page 6: Brands Using Twitter For Business

To post company news

Announces new features to “Superfans” and get their feedback. Also uses Twitter as a press release system.

Uses Twitter as a focus group, press release system, and a communication channel.

jasoncalacanis

digg

Twitter Name:

Twitter Name:

www.fpov.com

Page 7: Brands Using Twitter For Business

Market Research

boslfp

Lois Paul & Partners a PR firm uses Twitter as a Market Research & Customer Research Channel.

• What topics are gaining traction in the market.• Guage early opinions on major moves made by our clients or their competitors.• Brand monitoring

Twitter Name:

www.fpov.com

Page 8: Brands Using Twitter For Business

To Humanize the Ford brand and put consumers in touch with Ford employees.

Personal Face for the Brand

ScottMonty Twitter Name:

www.fpov.com

Page 9: Brands Using Twitter For Business

Teaching Technology to the Non-Technology Leader.Technology never stops evolving and we never stop following it. Led by international technology speaker Scott Klososky, we’re a team relentlessly focused on capturing and translating ways organizations can use technology to win markets, adapt cultures, and remain ahead of the curve for years to come. From public and private workshop tracks to full-scale organizational technology assessments and digital outreach blueprint strategies, we’ve got enterprise technology growth covered.

Take a closer look at:

www.fpov.com(405) [email protected]

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