brands taking stands accp webinar final. “the good life” sustainable brands • 82% of employees...
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• Founded in 2003
• Based in Atlanta, with locations across the country
• Team of 20+ makes us one of the largest agencies focused solely on cause marketing
• Raised more than $750 million
• Created more than 250 corporate/non-profit
partnerships• Conducted more than 100 cause
marketing trainings
Michele EganVice President © 2018 For Momentum, L.L.C. All rights reserved 2
What Does it Mean to Take a StandBy the NumbersEmployee Perspective Consumer Perspective The Role of Community Trending IssuesQ&A
© 2018 For Momentum, L.L.C. All rights reserved 4
What Does it Mean to Take a Stand
• It’s about living your purpose• Not necessarily contrarian or requiring
disruption• Today, corporations consider employees
just as important as consumers• No guaranteed easy path or magic bullet,
but we’re sharing tips today that can help you find your authentic message and bring it to life
© 2018 For Momentum, L.L.C. All rights reserved 5
Cause Alliances Boost the Image of Nonprofits and Corporations
• 79% of consumers would donate to a charity supported by a trusted company• 76% would volunteer for a
cause that a trusted company supports
7
Source: *2017 Cone CSR Report
© 2018 For Momentum, L.L.C. All rights reserved
Cause sponsorship is predicted to reach $2.14 billion in 2018, a projected increase of 4.4% over 2017. ESP Sponsorship Report
Cause Sponsorship Spending
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© 2018 For Momentum, L.L.C. All rights reserved 9
Multifaceted, integrated partnerships are the goal
• Increase Brand Awareness
• For both partners
• Increase Brand Engagement
• Consumers
• Employees
• Achieve Business Goals
• Increase Unrestricted Revenue
• Drive Reputation, Sales, Trial, Preference, etc.
Best In Class Campaign Elements
Cause & Social Impact Drive Business Goals
•87% of companies are measuring and tracking the societal outcomes and/or impacts of their investments and starting to use the data to inform their core programs, which is up from 79% in 2013 •89% of executives surveyed said a strong sense of collective purpose drives employee satisfaction
•80% of corporate leaders said it helps increase customer loyalty
1. CECP, “Giving In Numbers”: 2017 Edition, P.262. Harvard Business Review, “The Business Case for Purpose”, 2015
10© 2018 For Momentum, L.L.C. All rights reserved
Corporate philanthropy is rapidly evolving. Today, more consumers and employees expect companies to take a leadership role in solving important social issues.
One of the best ways for companies to engage in important social problems is to partner with nonprofit organizations.
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An Evolving Marketplace
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METHODOLOGY
The online survey covered a range of topics:
1. Company and Respondent Profile Information
2. Nonprofit Strategy and Decision Making
3. Partnership Selection and Activation
4. Measurement and Success
5. Peer-to-Peer/DIY Activities
STUDY OBJECTIVES:
• TO GAIN A DEEPER UNDERSTANDING OF WHAT COMPANIES LOOK FOR IN A NONPROFIT PARTNERSHIP
• TO UNCOVER DYNAMICS TO ENHANCE PLANNING, AND ULTIMATELY EFFECTIVENESS, OF CAUSE PARTNERSHIPS
• TO BRING VALUABLE KNOWLEDGE TO BOTH CORPORATE AND NONPROFIT PRACTITIONERS OF CAUSE MARKETING AND ALLIANCES
SAMPLING OF BRANDS PARTICIPATING*
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*Some participants chose not to give out their company information.
A total of N=97 corporate partners completed the survey.
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36% B2C Service or Product
31%B2B Service or Product
15%Retail
4%Entertainment
& Media
6%Restaurant,Hospitality,
& Travel
8%Other
Survey Q: Which of the following best describes the industry that you work in?
SURVEY PARTICIPANTS REPRESENTED A RANGE OF INDUSTRIES
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Local partnership(s) with nonprofit organization(s)
National partnership(s)with nonprofitorganization(s)
Peer-to-peerActivities*
KEY APPLICATIONS:
0
1020
3040
5060
7080
90100
*Definition: Fundraising or event participation by an individual employee. Can include employee participation on corporate team, family/friend team or individual participation in fundraising events
or flexible do-it-yourself fundraising activities to support a nonprofit. Survey Q: Which of the following activities is your company currently involved in?
89%82%
62%
The majority of companies are now participating in a variety of types of partnership activities with nonprofit organizations.
NONPROFIT PARTNERSHIP ACTIVITIES THAT COMPANIES ARE INVOLVED IN
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KEY CORPORATE ROLES INVOLVED IN PLANNING AND APPROVAL
Survey Q: Which people or departments in your company are involved in planning and approval of partnerships with nonprofits?
0 20 40 60 80 100
Senior Leadership Team or C-Suite Executives
Marketing
Community Relations
Special Committee
Foundation
Public Relations
79%
52%
41%
29%
26%
24%
KEY APPLICATIONS:A variety of departments are engaged in decision making.
Senior leadership is involved more than ever before. 79% of those surveyed said that the C-Suite is involved in planning and approval of partnerships with nonprofits.
© 2018 For Momentum, L.L.C. All rights reserved 18
Opportunities: Employee Perspective
• 53% of adults & 60% of Millennials say it’s critical to
work somewhere that aligns with their
purpose/values. “The Good Life” Sustainable Brands
• 82% of employees and executives have more
confidence in companies with a strong sense of
purpose. Interbrand “Best Global Brands 2017”
• More than 70% of respondents said it was imperative or
very important to work for an employer where mission
and values align. 2017 Cone Gen Z CSR Study: “How to
Speak Z”
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Needs of Community
Consumers Employees
0
1020
3040
5060
7080
90100
Survey Q: Which target audiences do you bear in mind when selecting a national nonprofit partner?
70%62% 61%
KEY APPLICATIONS:
Needs of the community are the primary driver in partner selection.
Employees now equal consumers in terms of audiences companies want to influence with their cause activities.
TOP AUDIENCES CORPORATIONS CONSIDER WHEN SELECTING A PARTNER
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Humility: we don’t assume we know what’s best for the community
Creativity: we make room for building things and constant tinkering
Independence: we’re never afraid to do our own thing
MailChimp’s Purpose: Empower the Underdog
MailChimp – Driven by Values and Purpose
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Opportunities: Consumer Perspective
•Two-thirds of consumers believe it is “Somewhat Important” or “Very Important” for brands to take a stand on social/political issues (Sprout Social, 2017).
•63% of Consumers have switched from a company because they wanted to support things that another company does, such as charitable donations or social causes. (MWW “CorpSumers Research”)
•People want businesses to support a social or environmental issue and 80% say they are loyal to those who do. (“The Good Life” Sustainable Brands)
•81% believe that business can pursue its self-interest while doing good work for society. ( 2017, “Edelman Trust Barometer”)
© 2018 For Momentum, L.L.C. All rights reserved 28
Needs of Community
Consumers Employees
0
1020
3040
5060
7080
90100
Survey Q: Which target audiences do you bear in mind when selecting a national nonprofit partner?
70%62% 61%
KEY APPLICATIONS:
Needs of the community are the primary driver in partner selection.
Employees now equal consumers in terms of audiences companies want to influence with their cause activities.
TOP AUDIENCES CORPORATIONS CONSIDER WHEN SELECTING A PARTNER
0 10 20 30 0 10 20 30 40 50
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We have one nonprofit partner
We have a single philanthropic platform (ex: hunger) and work with several
nonprofits related to this issue
We work with a variety of nonprofit partners
We work with a variety of national nonprofit partners on a brand by brand basis
We have multiple philanthropic areas (ex: hunger, children, education) and work with several nonprofit partners
related to these issues
Other
25%
13%
25%
4%
17%
17%
4%
14%
20%
7%
8%
BRAND’S NATIONAL STRATEGY
CORPORATION’S NATIONAL STRATEGY
CORPORATE VS. BRAND PARTNERSHIP STRATEGYAt both the corporate and brand level, the current trend is to work with multiple nonprofit partners.
47%
75% 96%
25%
24%
0 20 40 60 80 100
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Survey Q: How important are the following when selecting a national nonprofit partnership?
KEY APPLICATIONS:While many factors were ranked highly, nine out of ten surveyed rank the top factors for partner selection as:
• Creating awareness/visibility• Brand/Mission alignment
• Showcasing community support
and or social responsibility
Brand/mission alignment
Create awareness/visibility
Showcase community/social responsibility
Fit with corporate giving guidelines
Increase brand loyalty
Cost of sponsorship package
Change/reinforce image
Access content to use in paid, owned, earned media
Drive retail/traffic
Stimulate sales/trial/usage
Access platform for experiential branding
Entertain clients
25% 70%
24% 67%
33% 58%
30% 57%
32% 51%
37% 34%
52% 29%
41% 25%
38% 18%
27% 26%
33% 10%
22% 2%
95%
91%
91%
87%
83%
71%
81%
66%
56%
53%
43%
24%
SOMEWHAT IMPORTANT VERY IMPORTANT
TOP FACTORS FOR SELECTINGA NONPROFIT PARTNER
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It varies based on the opportunity
Multiple times a year
Every 3+ years
010
2030
4050
6070
8090
100
Survey Q: How often does your company typically choose a new national nonprofit partner(s)?
66%
5% 7%
Annually Every 2-3 years
11% 10%
KEY APPLICATIONS:
The majority of companies report no set schedule for choosing a new nonprofit partner – it depends on the opportunity being presented.
TIMING FOR CHOOSING NEW NATIONAL NONPROFIT PARTNERS
0
10
20
30
40
50
60
70
80
90
100
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Survey Q: Once a partner has been selected, on average, how long does it take for you to activate the partnership?
KEY:0-3 MONTHS3-6 MONTHS6-12 MONTHS12-18 MONTHS8-24 MONTHS
23%
35%
39%
35%
40%
19%
2015 2018
KEY APPLICATIONS:
Activation windows are getting shorter.
In our 2015 survey, only 58% of respondents reported being able to activate withina 6 month timeframe.
Now, 75% can activate that quickly.
58%75%
TIME IT TAKES TO ACTIVATE A NONPROFIT PARTNERSHIP
© 2018 For Momentum, L.L.C. All rights reserved 37
Needs of Community
Consumers Employees
0
1020
3040
5060
7080
90100
Survey Q: Which target audiences do you bear in mind when selecting a national nonprofit partner?
70%62% 61%
KEY APPLICATIONS:
Needs of the community are the primary driver in partner selection.
Employees now equal consumers in terms of audiences companies want to influence with their cause activities.
TOP AUDIENCES CORPORATIONS CONSIDER WHEN SELECTING A PARTNER
© 2018 For Momentum, L.L.C. All rights reserved 39
Habitat for Humanity International Celebrates Humanity with Annual Home is the Key
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Multiple Corporate and Media Partners Build Communities with Great Futures & BCGA
Kabbage started with asimple idea
Simplify the lending process for small businesses via data.
Kabbage’s Story
~$5B Total Funding
140K Customers
2M+Data Connections
New ways to remove friction in small business owner’s day
Helping Small Business Grow
$250KLines of Credit
21+Requirement
$100K Donation
$250KMatch back
Kabbage Chose to Act
Stop funding
Assault-style weapon sellers
Wrap-Up & Tips• Living your purpose is no longer the exception, it’s the
rule• Consider employees -- first -- but don’t overlook timely
opportunities to engage consumers and the community • Be thoughtfully flexible and nimble•Measure and report on how the stand you are taking
impacts business and social goals
© 2018 For Momentum, L.L.C. All rights reserved 52
© 2018 For Momentum, L.L.C. All rights reserved 53
Michele EganVice PresidentFor [email protected] ext. 105
© 2018 For Momentum, L.L.C. All rights reserved54
Download Our #GivingTuesday e-Book at:
ForMomentum.com/giving-tuesday
Additional Cause Marketing Resources:
www.formomentum.com/Resources
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@ForMomentum
Additional Cause & Social Impact Resources