brandhome & blackcoffee - intelligent international expansion
TRANSCRIPT
Who We Are
• Multinational brand development agency focused on strategy, communication and implementation
• Core team of 30 people with 100 regional experts in network
• Headquartered in Antwerp, Belgium
• Brand expression consultancy focused on helping brands in transition
• 23 years of experience in Brand Strategy and Brand Identity
• Headquartered in Boston, USA
Clients Include:Clients Include:
Our synergistic expertise and unique experience brought us together to offer an intelligent
approach to helping companies expand internationally.Branding Experts
with experiencein US Market
Branding Expertswith experience in
EU and MENA Markets
Why Explore International Expansion?
• Minimize risk of macroeconomic downturns in domestic market(s)
• Companies exclusively focused on the US market are at a disadvantage when multi-national competitors enter the US market with their vast knowledge and resources
• Slower growth compared to rivals curbs investor appetite and lowers company’s valuation
GDP Growth Rate
• Global economy grows faster than US economy
• Businesses can benefit from faster growing markets to offset domestic slowdown
Annu
al G
row
th0%
1%
2%
3%
4%
2014
2015
2016
2017
2018
World US EU MENA*
*MENA: Middle East and North Africa
Benefits of International Expansion
Expands talent pool and
capacity for innovation
Helps to move capital from low
margin and limited growth markets to those with higher
margins and larger growth potential
Provides direct access to higher
value foreign production inputs
Helps build strategic assets,
such as distribution
networks or new technology
Companies stay focused on their
core competences by finding more customers for
existing products or services
Challenges of International Expansion
Replicating your home market business success in other countries is dependent on many factors
regional culturalnuances
tax and regulatory
issues
talent managemen
t
cross-border team
spirit
local infrastructu
re
level ofcorruption
CORE ISSUES
The Trial and Error Approach
Many companies rely on trial and error when planning an international expansion. Unfortunately, this approach is far from perfect and provides unpredictable and unreliable results.
A Story of Hubris and Repeated Mistakes
• 1998: Walmart opened first stores in Germany in full confidence of a looming success
• They opened with low prices, zealous inventory control and a large array of merchandise
The Results• with their remote American-style shopping centers they failed to
address German shopping habits, which are formed around neighborhood corner shops and daily purchasing of perishables
• 8 years and $1b later, Walmart leaves Germany with a bad taste in its mouth and a vague understanding of what went wrong
”We made mistakes. If you want to be successful in a
foreign market, you have to know what your customers want. That's the most important lesson.”
Walmart Germany's CEO, David Wild
A Second Failed Attempt
• 2007: Walmart went to Russia, where shopping habits are similar to those in US. This time they failed because they could not agree on terms with major suppliers
Takeaway: Trial and Error teaches what not to do, but it does not give a full picture of what needs to be done
The Intelligent Approach
Brands can penetrate foreign markets by using a comprehensive modeling approach. This helps to identify and address market risks, adjust the product offering to t speci c markets and ensures total integration of foreign assets with the parent organization.
A Story of Calculated World Domination
• Swedish apparel retailer: 3,500 stores, 69 countries, 6 continents
• Grows by 10-15% a year without franchising
• H&M’s strategy: runway fashion delivered at affordable prices
• Intelligently designed world domination campaign, which takes into account the full array of local specifics as well as their fit with the company’s own culture and values
The Results• H&M adjusts its local offering based on the understanding of
what runway fashion means in a specific market and what are truly affordable price points
• The company lives off feedback from its consumers and continuously adapts to serve them better
Takeaway: Approaching international expansion intelligently allows brands to serve consumers in various markets without sacrificing their own identity and values
Intelligent International Expansion vs Trial and Error
• 73% of US companies use a predominantly trial and error approach to expand internationally
• An equal percentage has less than 5% of revenues coming from abroad
Intelligent International Expansion
Trial and Error
Based on Scientific Medhod
Creates blueprint for future expansion
Creates unique path and a hard-to-copy knowledge-base
Reduces risk of failure
Efficient process
Can quickly learn from
Why It Works
This scientific method mitigates the risk of uncertainty in managing international expansion without the need of expensive and potentially harmful trials in an atmosphere of novelty. • evaluation of factors that contributed to
brand’s local success and their replicability in foreign markets
• real intelligence from international markets• country-specific experts’ advise
Our Process
Brands must adapt to and manage many variables in order to scale and expand effectively
Product Market
Risk
Adapttastesize
formulationdesign
Managecultural
economicfinancial
regulatory
OpportunityScale
focuseconomies of scale
technology
Expandmore customers
increased knowledge
Our Process
• detailed analysis of the factors that contribute to success of the company and the brand in the home market
• identify foreign markets where conditions allow for the success factors to turn into growth drivers
Success Factors Growth Drivers
Cultural
Economic
Financial
Regulatory
Identity
Operational
What You Gain
• Expansion roadmap - where, when & how• Brand identity adaptation• Local expert guidance for
in-market execution• Analysis of factual data and
course correction• Strategy adjustments for the
intended market entry