brandequityppt

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    Brand Equity

    Brand equity has just as much effect

    on stock price as do earnings.

    Raj Mohan and Ranjith

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    A brand is a name, term, sign, symbol, or design, ora combination of them intended to identify the goods

    and services of one seller or group of sellers and to

    differentiate them from those of competition.

    :-American Marketing Association

    Brand

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    A product is something that is made in a factory; a

    brand is something that is bought by a customer. A

    product can be copied by a competitor, a brand isunique. A product can be quickly outdated; a

    successful brand is timeless.

    A brand is something that resides in the minds ofconsumer.

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    Name DesignIdentifies

    product/service

    of seller and

    differentiates from

    competitors

    A Brand Is.

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    The Role Of Brand

    Brand Equity/Raj Mohan And Ranjith

    ConsumersIdentification of the source of product

    Assignment of responsibility to product maker

    Risk reducer

    Search cost reducer

    Promise, bond, or pact with maker of product

    Symbolic device

    Signal of quality

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    Manufacturers

    Means of identification to simplify handlingor tracingMeans of legally protecting unique featuresSignal of quality level to satisfied customers

    Means of endowing products with uniqueassociations

    Source of competitive advantageSource of financial returns

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    Brand Equity

    Brand equity is the added value that endowed to

    products and services. This value may be reflected in

    how consumers think, feel, and act with respect to the

    brand, as well as the prices, market share andprofitability that the brand commands for the firm.

    Brand equity is an important intangible asset that has

    psychological and financial value to the firm.

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    Brand equity

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    Customer based approaches to brand equity

    The brand is viewed from the perspective of the

    customer, an individual or an organization.The power of the brand lies in what customers have

    seen, read, heard, learned, thought and thought

    about the product over time.

    A brand is said to have positive customer brandequity when consumers react favorably to a

    product.

    A brand is said to have negative brand equity if

    consumers react less favorably to the product.

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    Brand equity models

    Brand Asset Valuator:Developed by Advertising agency Young and Rubicam(Y&R).According to BAV there are four pillars of brand equity:-

    Differentiation

    Relevance

    Esteem

    Knowledge

    Differentiation and relevance point to the brands future value

    and Esteem and acknowledge reflects the past performance ofthe firms.

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    Aaker Model:Viewed by UC-Berkeley professor David Aaker.

    There are a set of five categories of brand assets and

    liabilities which add value to the product.

    They are:

    Brand loyalty

    Brand awareness

    Perceived quality

    Brand associations

    Other proprietary assets

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    Brand resonance:It also views brand building as an ascending, sequential

    series of stepsEnsuring identification of the brand with customers

    minds with a specific product class or customer

    need.

    Firmly establishing the brand into the mind of theconsumer.

    Eliciting proper customer response to in terms of

    brand related judgment and feelings.

    Converting brand response to create to create anintense, active loyalty relationship between

    customers and the brand.

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    Measuring Brand Equity:There are two approaches for measuring brand

    equity.Indirect approach and direct approach.

    Brand Audit:

    - is a consumer-focused exercise that involves a seriesof procedures to access the heath of the brand,

    uncover its sources of equity and suggest ways to

    improve and leverage its equity.

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    Brand Audits consist of two steps:Brand inventory and brand explanatory

    The purpose of brand inventory is to provide a

    current, comprehensive profile of how all the

    products and services sold by a company are

    marketed and branded.

    The brand explanatory is research activity

    conducted to understand what consumers think and

    its corresponding product category to identify

    sources of brand equity.

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    Brand tracking:Tracking studies collect information from the

    consumers on a routine basis over time.

    Tracking studies employ quantitative study

    methods.

    It provides a basis for decision makingIt provides insights to marketing activities

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    Brand Valuation

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    It is concerned of estimating the total

    financial value of the brand.

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    Brand Management

    Brand Management needs a long term view of

    marketing decisions. Consumer responses to

    marketing activity depend on what they know and

    remember about a brand.

    Brand reinforcement:Brand equity is reinforced by marketing actions

    that consistently convey the meaning of the brandsto consumers in terms of:

    The product and

    Superiority

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    Reinforcing brand equity needs innovation

    and relevance through out the marketing

    program. Marketers must introduce new

    products to satisfy the target consumers

    Brand Revitalization

    A strategy to recapture lost sources of brand

    equity and identify and establish new sources of

    brand equity. This may include product

    modification or brand repositioning.

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    Doubts and Clarifications

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