brand universe

3
brand definition brand expression Helvetica Light Medium Bold verizonwireless.com CAN PROVIDE DIRECTIONS. CAN STOP TRAFFIC. Everybody love Chocolate We never stop working for you It’s the Network Verizon Broadband Father’s Day Real hot deal days Verizon WI/FI Benefits Renewal is October 17 through November 13. Now is the time to Benefits Renewal is October 17 through November 13. Now is the time to EOE EOE EOE The Chocolate The EnV Samsung SCH-u740 LG vx3300 Nokia 2366i Motorola Samsung Nokia Samsung Retail Environments Merchandising/ Retail Print External Corporate Communications/PR On Screen Internal Corporate Communications Calling Cards Fleet Sponsorship/ Partnership Events Uniforms Customer Service Packaging Payphones Billing Devices Advertising/Direct Mail/ OOH The Past Verizon Brand brand typeface brand primary colors brand V graphic brand mark Myriad Pro Light Roman Bold The V

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Page 1: Brand Universe

bran

d de

finiti

onbr

and

expr

essi

on

HelveticaLightMediumBold

First Page, Quick Account Summary First Page, Quick Account Summary First Page, Quick Account Summary

Verizon – Bill Design/Structure Presentation 04/23/08 Page 5

Existing Verizon Bills Overview

First Page, Quick Account Summary First Page, Quick Account Summary First Page, Quick Account Summary

Verizon – Bill Design/Structure Presentation 04/23/08 Page 5

Existing Verizon Bills OverviewFirst Page, Quick Account Summary First Page, Quick Account Summary First Page, Quick Account Summary

Verizon – Bill Design/Structure Presentation 04/23/08 Page 5

Existing Verizon Bills Overview

Scale 1:4

verizonwireless.com

FINAL ART IN PLACE

CAN PROVIDE DIRECTIONS.

CAN STOP TRAFFIC.Logotype

Primary Color Palette

Typography

Brand Slogan

Brand Voice

Line of BusinessCompetencies

Equity Elements

Visual Equity

Illustration

Photography

Print

Packaging

Web

TV

Product & Services

Environment

Brochures andCollateral

Magazine

Newspaper

Insert

Billboard

Interior

Exterior

Verizon Audit

Everybody love Chocolate

TV

We never stop working for you It’s the Network Verizon Broadband

Father’s Day Real hot deal days Verizon WI/FI

Start

Main Sign

Entrance

Wireless Plan Support

It’s the Network

Red Black

Direct, personal, helpful, succinct, action-oriented

Business Units:Verizon (telcom)Verizon WirelessVerizon Business

Ignite your passions.Succeed on your own terms.Connect to the things that matter most.Richer. Deeper. Broader.Go there with Verizon.

Current Messaging

Start

Wireless Plan Support

Main Sign

Entrance

Logotype

Primary Color Palette

Typography

Brand Slogan

Brand Voice

Line of BusinessCompetencies

Equity Elements

Visual Equity

Illustration

Photography

Print

Packaging

Web

TV

Product & Services

Environment

Brochures andCollateral

Magazine

Newspaper

Insert

Billboard

Interior

Exterior

Verizon Audit

Everybody love Chocolate

TV

We never stop working for you It’s the Network Verizon Broadband

Father’s Day Real hot deal days Verizon WI/FI

Start

Main Sign

Entrance

Wireless Plan Support

It’s the Network

Red Black

Direct, personal, helpful, succinct, action-oriented

Business Units:Verizon (telcom)Verizon WirelessVerizon Business

Ignite your passions.Succeed on your own terms.Connect to the things that matter most.Richer. Deeper. Broader.Go there with Verizon.

Current Messaging

Start

Wireless Plan Support

Main Sign

Entrance

Logotype

Primary Color Palette

Typography

Brand Slogan

Brand Voice

Line of BusinessCompetencies

Equity Elements

Visual Equity

Illustration

Photography

Print

Packaging

Web

TV

Product & Services

Environment

Brochures andCollateral

Magazine

Newspaper

Insert

Billboard

Interior

Exterior

Verizon Audit

Everybody love Chocolate

TV

We never stop working for you It’s the Network Verizon Broadband

Father’s Day Real hot deal days Verizon WI/FI

Start

Main Sign

Entrance

Wireless Plan Support

It’s the Network

Red Black

Direct, personal, helpful, succinct, action-oriented

Business Units:Verizon (telcom)Verizon WirelessVerizon Business

Ignite your passions.Succeed on your own terms.Connect to the things that matter most.Richer. Deeper. Broader.Go there with Verizon.

Current Messaging

Start

Wireless Plan Support

Main Sign

Entrance

Logotype

Primary Color Palette

Typography

Brand Slogan

Brand Voice

Line of BusinessCompetencies

Equity Elements

Visual Equity

Illustration

Photography

Print

Packaging

Web

TV

Product & Services

Environment

Brochures andCollateral

Magazine

Newspaper

Insert

Billboard

Interior

Exterior

Verizon Audit

Everybody love Chocolate

TV

We never stop working for you It’s the Network Verizon Broadband

Father’s Day Real hot deal days Verizon WI/FI

Start

Main Sign

Entrance

Wireless Plan Support

It’s the Network

Red Black

Direct, personal, helpful, succinct, action-oriented

Business Units:Verizon (telcom)Verizon WirelessVerizon Business

Ignite your passions.Succeed on your own terms.Connect to the things that matter most.Richer. Deeper. Broader.Go there with Verizon.

Current Messaging

Start

Wireless Plan Support

Main Sign

Entrance

AFTER BEFORE

DIANE H . MOOR E /E MP L /MD/V erizon

11/19/2007 02:43 PM

To Shanti J. Aranha/VEND/VA/Verizon@VZNotes

cc

bcc

Subject Fw: ACTION REQUIRED: Benefits Renewal Enrollment

----- Forwarded by DIANE H. MOORE/EMPL/MD/Verizon on 11/19/2007 02:45 PM -----

V erizon Message C enter/V E ND/NY /V erizon Sent by: "Corporate HR Communications" <[email protected]>

10/17/2007 09:36 AMPlease respond to

Corporate HR Communications

ToAll Corp, VSO & Telecom Management in Mid-Atl1 <[email protected]>

cc

Subject ACTION REQUIRED: Benefits Renewal Enrollment

Benefits Renewal is October 17 through November 13. Now is the time to review your healthcare options. The Benefits Renewal Sitelet has the information and resources you’ll need to decide what options work best for you and your family in 2008.

Benefits RenewalOctober 17 – November 13Click here for benefitsinformation and resources

ts Renewal is October 17 through Novemberm 1w your healthcare options. The Benefitsff Renmation and resources you’ll need to decide whu and your family in 2008.

DIANE H . MOOR E /E MP L /MD/V erizon

11/19/2007 02:43 PM

To Shanti J. Aranha/VEND/VA/Verizon@VZNotes

cc

bcc

Subject Fw: ACTION REQUIRED: Benefits Renewal Enrollment

----- Forwarded by DIANE H. MOORE/EMPL/MD/Verizon on 11/19/2007 02:45 PM -----

V erizon Message C enter/V E ND/NY /V erizon Sent by: "Corporate HR Communications" <[email protected]>

10/17/2007 09:36 AMPlease respond to

Corporate HR Communications

ToAll Corp, VSO & Telecom Management in Mid-Atl1 <[email protected]>

cc

Subject ACTION REQUIRED: Benefits Renewal Enrollment

Benefits Renewal is October 17 through November 13. Now is the time to review your healthcare options. The Benefits Renewal Sitelet has the information and resources you’ll need to decide what options work best for you and your family in 2008.

DIANE H . MOOR E /E MP L /MD/V erizon

11/19/2007 02:43 PM

To Shanti J. Aranha/VEND/VA/Verizon@VZNotes

cc

bcc

Subject Fw: ACTION REQUIRED: Benefits Renewal Enrollment

----- Forwarded by DIANE H. MOORE/EMPL/MD/Verizon on 11/19/2007 02:45 PM -----

V erizon Message C enter/V E ND/NY /V erizon Sent by: "Corporate HR Communications" <[email protected]>

10/17/2007 09:36 AMPlease respond to

Corporate HR Communications

ToAll Corp, VSO & Telecom Management in Mid-Atl1 <[email protected]>

cc

Subject ACTION REQUIRED: Benefits Renewal Enrollment

Benefits Renewal is October 17 through November 13. Now is the time to review your healthcare options. The Benefits Renewal Sitelet has the information and resources you’ll need to decide what options work best for you and your family in 2008.

BEFOREAFTER

EOE EOE EOE

© 2008Page 3 O3.18.08

Verizon Fleet–Current Status

© 2008Page 3 O3.18.08

Verizon Fleet–Current Status

© 2008Page 3 O3.18.08

Verizon Fleet–Current Status

© 2008Page 3 O3.18.08

Verizon Fleet–Current Status

The Chocolate The EnV

Samsung SCH-u740

LG vx3300

Nokia 2366i

Motorola

Samsung

Nokia

Samsung

All Long Distance Calling Cards, except Long Distance Enterprise Cards, use the color scheme shown below. Access numbers may differ and should be verified going into production. There can be either one or two Customer Name lines (see page 4).This color scheme is used for each of the following Long Distance Cards, the titles of which are Calling Card (residential), Business Calling Card(business), Tarjeta Telefónica (Spanish), SmartTouch and InTouch.

Color scheme of all Long Distance Calling Cardsexcept Long Distance, Enterprise Cards

PMS032

PMSProcessBlack

M: 100Y: 85

K: 100

6

Long DistanceVerizon:Card Standards

Retail EnvironmentsMerchandising/Retail Print

External Corporate Communications/PR

On Screen Internal Corporate Communications

Calling CardsFleet

Sponsorship/ Partnership Events

UniformsCustomer Service

Packaging

PayphonesBilling Devices

Advertising/Direct Mail/OOH

The Past Verizon Brand

brand typeface brand primary colors

brand V graphic

brand mark

Myriad ProLightRomanBold

The V

Logotype

Primary Color Palette

Typography

Brand Slogan

Brand Voice

Line of BusinessCompetencies

Equity Elements

Visual Equity

Illustration

Photography

Print

Packaging

Web

TV

Product & Services

Environment

Brochures andCollateral

Magazine

Newspaper

Insert

Billboard

Interior

Exterior

Verizon Audit

Everybody love Chocolate

TV

We never stop working for you It’s the Network Verizon Broadband

Father’s Day Real hot deal days Verizon WI/FI

Start

Main Sign

Entrance

Wireless Plan Support

It’s the Network

Red Black

Direct, personal, helpful, succinct, action-oriented

Business Units:Verizon (telcom)Verizon WirelessVerizon Business

Ignite your passions.Succeed on your own terms.Connect to the things that matter most.Richer. Deeper. Broader.Go there with Verizon.

Current Messaging

Start

Wireless Plan Support

Main Sign

Entrance

Logotype

Primary Color Palette

Typography

Brand Slogan

Brand Voice

Line of BusinessCompetencies

Equity Elements

Visual Equity

Illustration

Photography

Print

Packaging

Web

TV

Product & Services

Environment

Brochures andCollateral

Magazine

Newspaper

Insert

Billboard

Interior

Exterior

Verizon Audit

Everybody love Chocolate

TV

We never stop working for you It’s the Network Verizon Broadband

Father’s Day Real hot deal days Verizon WI/FI

Start

Main Sign

Entrance

Wireless Plan Support

It’s the Network

Red Black

Direct, personal, helpful, succinct, action-oriented

Business Units:Verizon (telcom)Verizon WirelessVerizon Business

Ignite your passions.Succeed on your own terms.Connect to the things that matter most.Richer. Deeper. Broader.Go there with Verizon.

Current Messaging

Start

Wireless Plan Support

Main Sign

Entrance

Logotype

Primary Color Palette

Typography

Brand Slogan

Brand Voice

Line of BusinessCompetencies

Equity Elements

Visual Equity

Illustration

Photography

Print

Packaging

Web

TV

Product & Services

Environment

Brochures andCollateral

Magazine

Newspaper

Insert

Billboard

Interior

Exterior

Verizon Audit

Everybody love Chocolate

TV

We never stop working for you It’s the Network Verizon Broadband

Father’s Day Real hot deal days Verizon WI/FI

Start

Main Sign

Entrance

Wireless Plan Support

It’s the Network

Red Black

Direct, personal, helpful, succinct, action-oriented

Business Units:Verizon (telcom)Verizon WirelessVerizon Business

Ignite your passions.Succeed on your own terms.Connect to the things that matter most.Richer. Deeper. Broader.Go there with Verizon.

Current Messaging

Start

Wireless Plan Support

Main Sign

Entrance

Page 2: Brand Universe

bran

d de

finiti

onbr

and

expr

essi

on

S:13 in

S:19.5 in

T:14.5 in

T:21 in

B:14.75 in

B:22.5 in

The best phones get better with America’s MostReliable Network.

FINAL ART IN PLACE

Eeny, meeny, miney, whoa.

Voya

ger™

Venu

s™

Juke

Blac

kBer

ry® P

earl™

verizonwireless.com/next

ACTUAL SIZE: 15’6” W x 7’ H

S:7.75 in

S:9.75 in

T:8.5 in

T:10.75 in

B:9.5 in

B:11.375 in

Pink. The rarest of pearls.

verizonwireless.com/pinkpearl

Pretty. And powerful. In pink. The new Pink BlackBerry® Pearl™ 8130 smartphone.Exclusively from Verizon Wireless. Organize, email, surf and accessorize like never before.Because Pink is more powerful on America’s most reliable wireless network.

Also available in Silver.

Screen images simulated. Research In Motion, the RIM logo, BlackBerry, the BlackBerry logo and SureType are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries—these and other marks of Research In Motion Limited are used under license.

Print/Export Time: 11/9/07 6:03 PMPrint Scale: NoneUser Name: will.cottesProof #: 2PM: A. BlitzerInDesign Version: CS2

Document Name: H07VW063_4525_R1_02.inddDocument Path: MENY PrePress:Volumes:MENY PrePress:Verizon Collects:Send:H07VW063_4525_R1_02 Folder:H07VW063_4525_R1_02.inddFont Family: Myriad Pro (Regular), Trade Gothic (Bold Condensed No. 20)Ink Name: CMYKLink Name: VZN_vmark_stage_K-Grdnt03.ai, IG_VenusVoyager_OOH2_MRG.psd (CMYK; 331 ppi), VZW_Stacked_100_100_KO.eps

Client: Verizon Wireless (VZW)Product: Product (PRD)Job #: H07VW063

Ad #: 4525_R1Headline: TouchableVisual: Venus/Voyager phones closedUnit/Color: 4/C Bleed Wild PosterSite/Date: Various Cities - November 2007

Scale: 1 in = 1 inBleed: 32.75 in x 45.75 in = 32.75 in x 45.75 inTrim: 32 in x 45 in = 32 in x 45 inViewing: 32 in x 45 in = 32 in x 45 inLive: 31.5 in x 44.5 in = 31.5 in x 44.5 in

AD: NoneCW: NoneCD: T. MurphyAP: NonePP: P. Gravenhorst

Created by Interface Graphics, a division of

McCann Erickson.

S:31.5 in

S:44.5 in

T:32 in

T:45 in

B:32.75 in

B:45.75 in

Touchable.

verizonwireless.com/next

Introducing the Voyager™ and the Venus.™

Voya

ger™

is a

trad

emar

k of

Pla

ntro

nics

, Inc

. use

d un

der l

icen

se b

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rizon

Wire

less

. Scr

een

imag

es s

imul

ated

.

Voyager™ is a trademark of Plantronics, Inc. used under license by Verizon Wireless. Screen images simulated.

FINAL ART IN PLACE

Verizon – Bill Design/Structure Presentation 04/23/08 Page 10

Questions about your bill? Call 1 800 660-2215

You are enrolled in Verizon’s Direct Payment Option. The total due will be deducted from your bank account on 08/12/2011

33-PA6107970266

210* HBRDA100001067 IS0000000006053

P26620031120

JOHN S SAMPLEPO BOX9999 SAMPLEROAD APT 6INSTANCE CITY IS 106661 VERIZON

PO BOXINSTANCE TOWN IS 106662-0001

Total Due $ 176.15Yes! I want to be a Literacy Champion. Sign me up for a $1 monthly donation to Verizon Reads.

Moving? Call 1 866-VZ-MOVESAcross the stree or across the nation, one call can do it all. Call us for your Internet, phone and entertainment in your new home.

Tired of Dial-Up? Call 1 866-985-6123Get a free month of Verizon High Speed Internet (up to 768K) plus modem when you sign up online at verizon.com/pa/highspeed4. After that it’s $ 21.99/mo. when you sign up for a year.High Speed Internet Service not available on all lines or in all areas. Restrictions apply.

Twice The Fun – All In One Call 1 877-875-8955Get a free month of Verizon Double Freedom and enjoy unlimited calling and highspeed Internet connection ( up to 3 Mg) for as low as $ 69.99/mo. plus taxes and fees.High Speed Internet Service not available on all lines or in all areas.

Verizon NewsWelcome Carroll Brown to yournew One-Bill

You already have saved $ 38.91 this year with Verizon Ultimate Freedom! Monthly Details on page 3.

Quick Account SummaryPrevious Balance $ 98.36Payment Received Nov. 15 Thank you! $ 98.36Credit Balance $ 00.00

New ChargesVerizon Core Charges (see page 3) $ 28.59Verizon Online Charges (see page 4) $ 33.24Verizon Long Distance Charges (see page 5) $ 06.04Verizon Wireless Charges (see page 6) $ 108.28

Total New Charges (Past Due and New Due) $ 176.15

Total Due (Past Due and New Due) $ 176.15(This bill reflects changes you made to your service. See page 3 for details.)

> For more detailed breakdowns of your charges, for an overview of used minutes, and for how to get in touch with us please see the following pages.

Accountant

JOHN S SAMPLE

Telephone Number

610 606-0166

Cellphone Number

610 606-0166

Account Number

610 606-0166 616 60Y

Page

5/6

Date Due

08/03/2011

Account Number

610 606-0166 616 60Y

Date Due

08/03/2011

Questions about your bill? Call 1 800 660-2215

1. Check this box

How to Reach USPaymentsPayment Questions verizon.com/online help 1 800 801-4008 hours a dayPay By Phone Service* (third party fee applies) 1 800 345-6563 24 hours a dayOnline Billing and Payment verizon.com/billview Paperfree BIlling verizon.com/paperfreebilling

Bills, Orders, Repairs, Special ServicesBill Questions verizon.com/online help 1 800 660-2215 8 am – 6 pm M-FTo order services verizon.com/storefront 1 800 660-2215 8 am – 6 pm M-FAre you moving? verizon.com/movingcenter 1 866 896-6837 8 am – 6 pm M-FRepair verizon.com/repair 1 800 275-2355 24 hours a dayCentro Hispano de Verizon verizon.com/espanol 1 800 479-0305 8 am – 6 pm M-FPreguntas de Pagos verizon.com/movingcenter 1 800 801-4008 disponible las 24 horasCustomers with Disabilities verizon.com/disabilities 1 800 974-6006 v/tty 8:30 am – 5 pm M-F

Direct Payment Enrollment For Account 610 606-0166 616 60Y

By signing below, you authorize and instruct your finacial institution to deduct the amount of your monthly telephone bill from your checking account and remit directly to Verizon (To discontinue Direct Payment, you must call Verizon)

1. Check this box 2. Sign name here as shown on the bill and date 3. Return this slip with your check for this month’s payment

*Pay By Phone ServicePay By Phone service is optional and provided ipsum dolor sit amet, ultricies eros pulvinar libero. Magna in vehicula.

Previous PaymentIf you sent a payment that we did not receive ornare elit sem dolor.

For Your InformationReturned PaymentIf your payment is returned ips um dolor sit amet, ultricies ros pul vinar libero. Magna in vehicula.

Late PaymentTo avoid a 1.25% late payment charge, amet donec morbi sgittis nunc sit, mauris porttitor.

Tax & FeesFederal subscriber Line Charge funds part of the sapien vitae, pharetra fusce excepturi paretra, semper egestas lobortis enim.

Federal Universal Service Fee helps onsequat a dapibus pedeste con sequat. Suscipit libero est.

911 Charge funds your ut nunc , in augue nulla, vivamus id.PA Relay Surcharge funds semper egestas lobortis enim suscipit.

Product InformationFor Verizon product informtion payment is returned ipsum dolor.

3. Return this slip with your check for this month’s payment

Billing Address Changes for Corrections for Account 610 606-0166 616 60Y

If your address has changed, or your address is incorrect as it appears on the bill, please provide corrections here.

Street Adress

City, State, Zip

Name

2. Enter your correct address here

EEP750110010670002 KH KB

Accountant

JOHN S SAMPLE

Telephone Number

610 606-0166

Cellphone Number

610 606-0166

Account Number

610 606-0166 616 60Y

Page

5/6

Date Due

08/03/2011

33 P266 6107970266 031120 05 PA210*HBRDA1 00001067 1S00000006055

Simplify Your Life with Self-Serve Optionswww.verizonwireless.com is your one stop shop for customer wervice. Log in to “My Account to view minutes used, current balance, and to pay your bill. For more information visit www.verizonwireless.com/selfserve.

Detailed Account Summary – Verizon Core ChargesMonthly Service - Basic Nov 10 to Dec 9, 2008 Quantity Unit Rate1 Flat Rate Unlimited Service 1 $ 6.85 $ 6.852 Dial Tone Line 1 $ 6.97 $ 6.973 Federal Subscriber Line Charge 1 $ 5.91 $ 5.91 4 Federal Universal Service Fee 1 $ 0.65 $ 0.65 Total $ 20.38

Basic Service Taxes and Surcharges 5 Federal excise tax $ 0.596 PA Relay Surcharge $ 0.087 E911 $ 01.25 Total $ 1.92

Total Verizon Basic Charges $ 22.30

Monthly Service - Non Basic Nov 10 to Dec 9, 2008 Quantity Unit Rate 8 Inside Wire Maintenance 1 $ 4.99 $ 4.999 Sensible Minute 1 $ 1.00 $ 1.00 Total $ 5.99

Non Basic Service Taxes and Surcharges 10 States sales tax $ 0.30 Total $ 0.30

Total Verizon Non Basic Charges** $ 06.29**Non-payment of Non Basic Service Charges WILL NOT result in the disconnection of your local telephone service.

Total Verizon Core Charges $ 28.59Reference ID EHIHF6Y797

Questions about your bill? Call 1 800 660-2215

Accountant

JOHN S SAMPLE

Telephone Number

610 606-0166

Cellphone Number

610 606-0166

Account Number

610 606-0166 616 60Y

Page

5/6

Date Due

08/03/2011

New Bill Structure/Design, Overview

Verizon – Bill Design/Structure Presentation 04/23/08 Page 10

Questions about your bill? Call 1 800 660-2215

You are enrolled in Verizon’s Direct Payment Option. The total due will be deducted from your bank account on 08/12/2011

33-PA6107970266

210* HBRDA100001067 IS0000000006053

P26620031120

JOHN S SAMPLEPO BOX9999 SAMPLEROAD APT 6INSTANCE CITY IS 106661 VERIZON

PO BOXINSTANCE TOWN IS 106662-0001

Total Due $ 176.15Yes! I want to be a Literacy Champion. Sign me up for a $1 monthly donation to Verizon Reads.

Moving? Call 1 866-VZ-MOVESAcross the stree or across the nation, one call can do it all. Call us for your Internet, phone and entertainment in your new home.

Tired of Dial-Up? Call 1 866-985-6123Get a free month of Verizon High Speed Internet (up to 768K) plus modem when you sign up online at verizon.com/pa/highspeed4. After that it’s $ 21.99/mo. when you sign up for a year.High Speed Internet Service not available on all lines or in all areas. Restrictions apply.

Twice The Fun – All In One Call 1 877-875-8955Get a free month of Verizon Double Freedom and enjoy unlimited calling and highspeed Internet connection ( up to 3 Mg) for as low as $ 69.99/mo. plus taxes and fees.High Speed Internet Service not available on all lines or in all areas.

Verizon NewsWelcome Carroll Brown to yournew One-Bill

You already have saved $ 38.91 this year with Verizon Ultimate Freedom! Monthly Details on page 3.

Quick Account SummaryPrevious Balance $ 98.36Payment Received Nov. 15 Thank you! $ 98.36Credit Balance $ 00.00

New ChargesVerizon Core Charges (see page 3) $ 28.59Verizon Online Charges (see page 4) $ 33.24Verizon Long Distance Charges (see page 5) $ 06.04Verizon Wireless Charges (see page 6) $ 108.28

Total New Charges (Past Due and New Due) $ 176.15

Total Due (Past Due and New Due) $ 176.15(This bill reflects changes you made to your service. See page 3 for details.)

> For more detailed breakdowns of your charges, for an overview of used minutes, and for how to get in touch with us please see the following pages.

Accountant

JOHN S SAMPLE

Telephone Number

610 606-0166

Cellphone Number

610 606-0166

Account Number

610 606-0166 616 60Y

Page

5/6

Date Due

08/03/2011

Account Number

610 606-0166 616 60Y

Date Due

08/03/2011

Questions about your bill? Call 1 800 660-2215

1. Check this box

How to Reach USPaymentsPayment Questions verizon.com/online help 1 800 801-4008 hours a dayPay By Phone Service* (third party fee applies) 1 800 345-6563 24 hours a dayOnline Billing and Payment verizon.com/billview Paperfree BIlling verizon.com/paperfreebilling

Bills, Orders, Repairs, Special ServicesBill Questions verizon.com/online help 1 800 660-2215 8 am – 6 pm M-FTo order services verizon.com/storefront 1 800 660-2215 8 am – 6 pm M-FAre you moving? verizon.com/movingcenter 1 866 896-6837 8 am – 6 pm M-FRepair verizon.com/repair 1 800 275-2355 24 hours a dayCentro Hispano de Verizon verizon.com/espanol 1 800 479-0305 8 am – 6 pm M-FPreguntas de Pagos verizon.com/movingcenter 1 800 801-4008 disponible las 24 horasCustomers with Disabilities verizon.com/disabilities 1 800 974-6006 v/tty 8:30 am – 5 pm M-F

Direct Payment Enrollment For Account 610 606-0166 616 60Y

By signing below, you authorize and instruct your finacial institution to deduct the amount of your monthly telephone bill from your checking account and remit directly to Verizon (To discontinue Direct Payment, you must call Verizon)

1. Check this box 2. Sign name here as shown on the bill and date 3. Return this slip with your check for this month’s payment

*Pay By Phone ServicePay By Phone service is optional and provided ipsum dolor sit amet, ultricies eros pulvinar libero. Magna in vehicula.

Previous PaymentIf you sent a payment that we did not receive ornare elit sem dolor.

For Your InformationReturned PaymentIf your payment is returned ips um dolor sit amet, ultricies ros pul vinar libero. Magna in vehicula.

Late PaymentTo avoid a 1.25% late payment charge, amet donec morbi sgittis nunc sit, mauris porttitor.

Tax & FeesFederal subscriber Line Charge funds part of the sapien vitae, pharetra fusce excepturi paretra, semper egestas lobortis enim.

Federal Universal Service Fee helps onsequat a dapibus pedeste con sequat. Suscipit libero est.

911 Charge funds your ut nunc , in augue nulla, vivamus id.PA Relay Surcharge funds semper egestas lobortis enim suscipit.

Product InformationFor Verizon product informtion payment is returned ipsum dolor.

3. Return this slip with your check for this month’s payment

Billing Address Changes for Corrections for Account 610 606-0166 616 60Y

If your address has changed, or your address is incorrect as it appears on the bill, please provide corrections here.

Street Adress

City, State, Zip

Name

2. Enter your correct address here

EEP750110010670002 KH KB

Accountant

JOHN S SAMPLE

Telephone Number

610 606-0166

Cellphone Number

610 606-0166

Account Number

610 606-0166 616 60Y

Page

5/6

Date Due

08/03/2011

33 P266 6107970266 031120 05 PA210*HBRDA1 00001067 1S00000006055

Simplify Your Life with Self-Serve Optionswww.verizonwireless.com is your one stop shop for customer wervice. Log in to “My Account to view minutes used, current balance, and to pay your bill. For more information visit www.verizonwireless.com/selfserve.

Detailed Account Summary – Verizon Core ChargesMonthly Service - Basic Nov 10 to Dec 9, 2008 Quantity Unit Rate1 Flat Rate Unlimited Service 1 $ 6.85 $ 6.852 Dial Tone Line 1 $ 6.97 $ 6.973 Federal Subscriber Line Charge 1 $ 5.91 $ 5.91 4 Federal Universal Service Fee 1 $ 0.65 $ 0.65 Total $ 20.38

Basic Service Taxes and Surcharges 5 Federal excise tax $ 0.596 PA Relay Surcharge $ 0.087 E911 $ 01.25 Total $ 1.92

Total Verizon Basic Charges $ 22.30

Monthly Service - Non Basic Nov 10 to Dec 9, 2008 Quantity Unit Rate 8 Inside Wire Maintenance 1 $ 4.99 $ 4.999 Sensible Minute 1 $ 1.00 $ 1.00 Total $ 5.99

Non Basic Service Taxes and Surcharges 10 States sales tax $ 0.30 Total $ 0.30

Total Verizon Non Basic Charges** $ 06.29**Non-payment of Non Basic Service Charges WILL NOT result in the disconnection of your local telephone service.

Total Verizon Core Charges $ 28.59Reference ID EHIHF6Y797

Questions about your bill? Call 1 800 660-2215

Accountant

JOHN S SAMPLE

Telephone Number

610 606-0166

Cellphone Number

610 606-0166

Account Number

610 606-0166 616 60Y

Page

5/6

Date Due

08/03/2011

New Bill Structure/Design, Overview

Verizon – Bill Design/Structure Presentation 04/23/08 Page 10

Questions about your bill? Call 1 800 660-2215

You are enrolled in Verizon’s Direct Payment Option. The total due will be deducted from your bank account on 08/12/2011

33-PA6107970266

210* HBRDA100001067 IS0000000006053

P26620031120

JOHN S SAMPLEPO BOX9999 SAMPLEROAD APT 6INSTANCE CITY IS 106661 VERIZON

PO BOXINSTANCE TOWN IS 106662-0001

Total Due $ 176.15Yes! I want to be a Literacy Champion. Sign me up for a $1 monthly donation to Verizon Reads.

Moving? Call 1 866-VZ-MOVESAcross the stree or across the nation, one call can do it all. Call us for your Internet, phone and entertainment in your new home.

Tired of Dial-Up? Call 1 866-985-6123Get a free month of Verizon High Speed Internet (up to 768K) plus modem when you sign up online at verizon.com/pa/highspeed4. After that it’s $ 21.99/mo. when you sign up for a year.High Speed Internet Service not available on all lines or in all areas. Restrictions apply.

Twice The Fun – All In One Call 1 877-875-8955Get a free month of Verizon Double Freedom and enjoy unlimited calling and highspeed Internet connection ( up to 3 Mg) for as low as $ 69.99/mo. plus taxes and fees.High Speed Internet Service not available on all lines or in all areas.

Verizon NewsWelcome Carroll Brown to yournew One-Bill

You already have saved $ 38.91 this year with Verizon Ultimate Freedom! Monthly Details on page 3.

Quick Account SummaryPrevious Balance $ 98.36Payment Received Nov. 15 Thank you! $ 98.36Credit Balance $ 00.00

New ChargesVerizon Core Charges (see page 3) $ 28.59Verizon Online Charges (see page 4) $ 33.24Verizon Long Distance Charges (see page 5) $ 06.04Verizon Wireless Charges (see page 6) $ 108.28

Total New Charges (Past Due and New Due) $ 176.15

Total Due (Past Due and New Due) $ 176.15(This bill reflects changes you made to your service. See page 3 for details.)

> For more detailed breakdowns of your charges, for an overview of used minutes, and for how to get in touch with us please see the following pages.

Accountant

JOHN S SAMPLE

Telephone Number

610 606-0166

Cellphone Number

610 606-0166

Account Number

610 606-0166 616 60Y

Page

5/6

Date Due

08/03/2011

Account Number

610 606-0166 616 60Y

Date Due

08/03/2011

Questions about your bill? Call 1 800 660-2215

1. Check this box

How to Reach USPaymentsPayment Questions verizon.com/online help 1 800 801-4008 hours a dayPay By Phone Service* (third party fee applies) 1 800 345-6563 24 hours a dayOnline Billing and Payment verizon.com/billview Paperfree BIlling verizon.com/paperfreebilling

Bills, Orders, Repairs, Special ServicesBill Questions verizon.com/online help 1 800 660-2215 8 am – 6 pm M-FTo order services verizon.com/storefront 1 800 660-2215 8 am – 6 pm M-FAre you moving? verizon.com/movingcenter 1 866 896-6837 8 am – 6 pm M-FRepair verizon.com/repair 1 800 275-2355 24 hours a dayCentro Hispano de Verizon verizon.com/espanol 1 800 479-0305 8 am – 6 pm M-FPreguntas de Pagos verizon.com/movingcenter 1 800 801-4008 disponible las 24 horasCustomers with Disabilities verizon.com/disabilities 1 800 974-6006 v/tty 8:30 am – 5 pm M-F

Direct Payment Enrollment For Account 610 606-0166 616 60Y

By signing below, you authorize and instruct your finacial institution to deduct the amount of your monthly telephone bill from your checking account and remit directly to Verizon (To discontinue Direct Payment, you must call Verizon)

1. Check this box 2. Sign name here as shown on the bill and date 3. Return this slip with your check for this month’s payment

*Pay By Phone ServicePay By Phone service is optional and provided ipsum dolor sit amet, ultricies eros pulvinar libero. Magna in vehicula.

Previous PaymentIf you sent a payment that we did not receive ornare elit sem dolor.

For Your InformationReturned PaymentIf your payment is returned ips um dolor sit amet, ultricies ros pul vinar libero. Magna in vehicula.

Late PaymentTo avoid a 1.25% late payment charge, amet donec morbi sgittis nunc sit, mauris porttitor.

Tax & FeesFederal subscriber Line Charge funds part of the sapien vitae, pharetra fusce excepturi paretra, semper egestas lobortis enim.

Federal Universal Service Fee helps onsequat a dapibus pedeste con sequat. Suscipit libero est.

911 Charge funds your ut nunc , in augue nulla, vivamus id.PA Relay Surcharge funds semper egestas lobortis enim suscipit.

Product InformationFor Verizon product informtion payment is returned ipsum dolor.

3. Return this slip with your check for this month’s payment

Billing Address Changes for Corrections for Account 610 606-0166 616 60Y

If your address has changed, or your address is incorrect as it appears on the bill, please provide corrections here.

Street Adress

City, State, Zip

Name

2. Enter your correct address here

EEP750110010670002 KH KB

Accountant

JOHN S SAMPLE

Telephone Number

610 606-0166

Cellphone Number

610 606-0166

Account Number

610 606-0166 616 60Y

Page

5/6

Date Due

08/03/2011

33 P266 6107970266 031120 05 PA210*HBRDA1 00001067 1S00000006055

Simplify Your Life with Self-Serve Optionswww.verizonwireless.com is your one stop shop for customer wervice. Log in to “My Account to view minutes used, current balance, and to pay your bill. For more information visit www.verizonwireless.com/selfserve.

Detailed Account Summary – Verizon Core ChargesMonthly Service - Basic Nov 10 to Dec 9, 2008 Quantity Unit Rate1 Flat Rate Unlimited Service 1 $ 6.85 $ 6.852 Dial Tone Line 1 $ 6.97 $ 6.973 Federal Subscriber Line Charge 1 $ 5.91 $ 5.91 4 Federal Universal Service Fee 1 $ 0.65 $ 0.65 Total $ 20.38

Basic Service Taxes and Surcharges 5 Federal excise tax $ 0.596 PA Relay Surcharge $ 0.087 E911 $ 01.25 Total $ 1.92

Total Verizon Basic Charges $ 22.30

Monthly Service - Non Basic Nov 10 to Dec 9, 2008 Quantity Unit Rate 8 Inside Wire Maintenance 1 $ 4.99 $ 4.999 Sensible Minute 1 $ 1.00 $ 1.00 Total $ 5.99

Non Basic Service Taxes and Surcharges 10 States sales tax $ 0.30 Total $ 0.30

Total Verizon Non Basic Charges** $ 06.29**Non-payment of Non Basic Service Charges WILL NOT result in the disconnection of your local telephone service.

Total Verizon Core Charges $ 28.59Reference ID EHIHF6Y797

Questions about your bill? Call 1 800 660-2215

Accountant

JOHN S SAMPLE

Telephone Number

610 606-0166

Cellphone Number

610 606-0166

Account Number

610 606-0166 616 60Y

Page

5/6

Date Due

08/03/2011

New Bill Structure/Design, Overview

AFTER BEFORE

DIANE H . MOOR E /E MP L /MD/V erizon

11/19/2007 02:43 PM

To Shanti J. Aranha/VEND/VA/Verizon@VZNotes

cc

bcc

Subject Fw: ACTION REQUIRED: Benefits Renewal Enrollment

----- Forwarded by DIANE H. MOORE/EMPL/MD/Verizon on 11/19/2007 02:45 PM -----

V erizon Message C enter/V E ND/NY /V erizon Sent by: "Corporate HR Communications" <[email protected]>

10/17/2007 09:36 AMPlease respond to

Corporate HR Communications

ToAll Corp, VSO & Telecom Management in Mid-Atl1 <[email protected]>

cc

Subject ACTION REQUIRED: Benefits Renewal Enrollment

Benefits Renewal is October 17 through November 13. Now is the time to review your healthcare options. The Benefits Renewal Sitelet has the information and resources you’ll need to decide what options work best for you and your family in 2008.

Benefits RenewalOctober 17 – November 13Click here for benefitsinformation and resources

ts Renewal is October 17 through Novemberm 1w your healthcare options. The Benefitsff Renmation and resources you’ll need to decide whu and your family in 2008.

DIANE H . MOOR E /E MP L /MD/V erizon

11/19/2007 02:43 PM

To Shanti J. Aranha/VEND/VA/Verizon@VZNotes

cc

bcc

Subject Fw: ACTION REQUIRED: Benefits Renewal Enrollment

----- Forwarded by DIANE H. MOORE/EMPL/MD/Verizon on 11/19/2007 02:45 PM -----

V erizon Message C enter/V E ND/NY /V erizon Sent by: "Corporate HR Communications" <[email protected]>

10/17/2007 09:36 AMPlease respond to

Corporate HR Communications

ToAll Corp, VSO & Telecom Management in Mid-Atl1 <[email protected]>

cc

Subject ACTION REQUIRED: Benefits Renewal Enrollment

Benefits Renewal is October 17 through November 13. Now is the time to review your healthcare options. The Benefits Renewal Sitelet has the information and resources you’ll need to decide what options work best for you and your family in 2008.

DIANE H . MOOR E /E MP L /MD/V erizon

11/19/2007 02:43 PM

To Shanti J. Aranha/VEND/VA/Verizon@VZNotes

cc

bcc

Subject Fw: ACTION REQUIRED: Benefits Renewal Enrollment

----- Forwarded by DIANE H. MOORE/EMPL/MD/Verizon on 11/19/2007 02:45 PM -----

V erizon Message C enter/V E ND/NY /V erizon Sent by: "Corporate HR Communications" <[email protected]>

10/17/2007 09:36 AMPlease respond to

Corporate HR Communications

ToAll Corp, VSO & Telecom Management in Mid-Atl1 <[email protected]>

cc

Subject ACTION REQUIRED: Benefits Renewal Enrollment

Benefits Renewal is October 17 through November 13. Now is the time to review your healthcare options. The Benefits Renewal Sitelet has the information and resources you’ll need to decide what options work best for you and your family in 2008.

The Verizon Hub

The Voyager

The Alias

The JukeThe Gleam

“I understand that you do not wish your Verizon FiOS Internet Service for Business standard monthly service charge included on your Verizon local [and long distance] bill. As a result, then, you will not receive the [10% or20%] monthly Internet discount on your FiOS monthly service charge. Once we complete the order I will need to transfer you to Verizon On Line to arrange credit card billing.”

© 2008Page 7 O3.18.08

Direction 2

© 2008Page 7 O3.18.08

Direction 2

© 2008Page 7 O3.18.08

Direction 2BEFOREAFTER

EOE EOE EOE

BEFOREAFTER

EOE EOE EOE

BEFOREAFTER

EOE EOE EOE

verizon.com kuconcerts.com

Verizon presents

Retail EnvironmentsMerchandising/Retail Print

External Corporate Communications/PR

On Screen

+ Old Icons

+ Reflections

Internal Corporate Communications

Calling CardsFleet

Sponsorship/ Partnership Events

UniformsCustomer Service

Packaging

Payphones/Calling CardsBilling Devices

Advertising/Direct Mail/OOH

The Current Verizon Brand

brand typefacebrand attributesbrand mark

Inventive

Approachable

In Touch

Enthusiastic

Relentless

Myriad ProLightRomanBold

12:40p

COM

MU

NIC

ATIO

NS

MEN

U DIAL PAD CALLS CONTACTS VOICE MAIL MESSAGING DIRECTORIES

OR BUSINESS NAME

Snowflake Bakery

AnytownCITY

USASTATE

01234ZIP

FINDIT

Select CategoryCATEGORY

WH

ITE

PAG

ESRE

VER

SELO

OKU

PYE

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WPA

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American Sports Are...1 Universal Ave., Anytown...

Buttermilk Bistro4124 Irongate Blvd., Anyto...

Snowflake Bakery413 Smithfield Ave., Anytow...

Zoo24 Randall Terrace, Anytow...

Downloading update...Please don’t unplug or turn off Verizon Hub.

America’s Most Reliable Network

10.3 Out-of-home AdvertisingBillboard Examples

Verizon House Style01.04.08

verizonwireless.com 1.800.XXX.XXXX

Out-of-home Advertising with V-graphic Background

Out-of-home Advertising without V-graphic Background

Right justify with end of headlineor minimum 2x from right edge

Right justify with end of headlineor minimum 2x from right edge

x = height of v

x

America’s Most Reliable Network

10.3 Out-of-home AdvertisingBillboard Examples

Verizon House Style01.04.08

verizonwireless.com 1.800.XXX.XXXX

Out-of-home Advertising with V-graphic Background

Out-of-home Advertising without V-graphic Background

Right justify with end of headlineor minimum 2x from right edge

Right justify with end of headlineor minimum 2x from right edge

x = height of v

x

Carmine Longo

02/22/08

Verizon line Extension Verizon

Verizon HUB Box

4VZW_HUB_Box_V12a_R4.ai

GLOSSVARNISH

PROCESSBLACK

PANTONE1795 C

PANTONECOOL GRAY 10 C

MATTEVARNISH

EMBOSSING

100027145

THIS FILE MAY CONTAIN IMAGES OR ILLUSTRATIONS THAT ARE COPYRIGHT PROTECTED. CLIENT MUST OBTAIN PROPER LICENSING AND USAGE RIGHTS PRIOR TO REPRODUCTION. SUPPLIER IS RESPONSIBLE FOR CHECKING WORKING DRAWINGS BEFORE PLATES ARE MADE FOR ACCURACY IN MEASUREMENTS, PLATE TOLERANCE REQUIREMENTS, REGISTRATION AND CONSTRUCTION DETAILING. ANY CHANGES MADE TO SUIT PRODUCTION REQUIREMENTS SHOULD BE APPROVED BY BOTH THE CLIENT AND DESIGN DIRECTOR. ALL COPY SHOULD BE PROOFREAD BY CLIENT AND LEGAL REQUIREMENTS CHECKED BY CLIENT’S LEGAL DEPARTMENT.

NOTES: VARNISH AND EMBOSSING LAYERS HAVE BEEN PROVIDED IN THIS FILE.

NOTE: GRAPHICS THAT ARE EMBOSSED OR GLOSS VARNISHED BUT DO NOT PRINT HAVE BEEN PROVIDED IN AN ”FPO GRAPHICS LAYER”. THE ”FPO GRAPHICS LAYER” HAS BEEN PROVIDED FOR DISPLAY PURPOSES ONLY AND MUST NOT BE USED AS ART. FOR ACTUAL ART REFER TO THE VARNISH AND EMBOSSING LAYER INCLUDED IN THIS DOCUMENT.

REGISTRATION OF GLOSS VARNISH AND EMBOSSING IS CRITICAL. PLEASE KEEP REGISTRATION AS TIGHT AS YOUR EQUIPMENT WILL ALLOW.

Made in China

Hi. In a few minutes, you’ll be up & running.

In a few days, you’ll wonder how you ever got along without it.Welcome to the Verizon Hub.

V E R I Z O N V E R I Z O N

CutFold

(White)

CHECK GRAPHIC: DOES NOT PRINT (GLOSS VARNISH)

TEXT: PANTONE COOL GRAY 10C

HUB LOGO TYPE: 13% BLACK (GLOSS VARNISH, EMBOSSED)

VERIZON LOGO TYPE: DOES NOT PRINT (GLOSS VARNISH, EMBOSSED)

SIDE PANEL: 10% BLACK

SIDE PANEL: 10% BLACK

SIDE PANEL: 10% BLACK

VERIZON LOGO: DOES NOT PRINT (GLOSS VARNISH, EMBOSSED)

VERIZON LOGO: DOES NOT PRINT (GLOSS VARNISH, EMBOSSED)

BACKGROUND GRADATION: 22% to 2% to 10% PROCESS BLACK

BACKGROUND GRADATION: 22% to 2% to 10% PROCESS BLACK

OVERALL BACKGROUND: (MATTE VARNISH)

HI.: PANTONE 1795C (GLOSS VARNISH)

TEXT: PANTONE 1795C (GLOSS VARNISH)

TEXT: PANTONE COOL GRAY 10C (GLOSS VARNISH)

BARCODESTICKER AREA

100027853

THIS FILE MAY CONTAIN IMAGES OR ILLUSTRATIONS THAT ARE COPYRIGHT PROTECTED. CLIENT MUST OBTAIN PROPER LICENSING AND USAGE RIGHTS PRIOR TO REPRODUCTION. SUPPLIER IS RESPONSIBLE FOR CHECKING WORKING DRAWINGS BEFORE PLATES ARE MADE FOR ACCURACY IN MEASUREMENTS, PLATE TOLERANCE REQUIREMENTS, REGISTRATION AND CONSTRUCTION DETAILING. ANY CHANGES MADE TO SUIT PRODUCTION REQUIREMENTS SHOULD BE APPROVED BY BOTH THE CLIENT AND DESIGN DIRECTOR. ALL COPY SHOULD BE PROOFREAD BY CLIENT AND LEGAL REQUIREMENTS CHECKED BY CLIENT’S LEGAL DEPARTMENT.

NOTES: VARNISH AND EMBOSSING LAYERS HAVE BEEN PROVIDED IN THIS FILE. PROCESS COLOR VALUES ARE BASED ON ARTWORK PROVIDED AND HAVE NOT

BEEN ALTERED.

Steve Brockway

02/22/08

Verizon line Extension Verizon

Verizon LG VX9100 enV2 Maroon Phone Box Small

0LG_VX9100_enV2_SmlBox_Mrn_R0.ai

PROCESSCYAN

GLOSSVARNISH

PROCESSMAGENTA

PROCESSYELLOW

PROCESSBLACK

PANTONE1795 C

PANTONECOOL GRAY 10 C

MATTEVARNISH

EMBOSSING

V C A S T M E S SAG I N G P H O N E

by

V C A S T M E S SAG I N G P H O N E

by

M3/T3

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Hearing Aid Compatibilty = M3/T3TTY compatible. This is an all digital phone. Digital service is not available in all areas, and when not available your phone will not operate or be able to make 911 calls. Activation and use of this phone are subject to Verizon Wireless’ Customer Agreement and compatible Calling Plans. Additional fees apply when you use V CAST Services. Standard messaging rates apply. Coverage, which varies by service, not available everywhere.© 2008 Verizon Wireless. All rights reserved. Verizon Wireless is a trademark of Verizon Trademark Services LLC. enV2 is a trademark of Verizon Wireless. All company names, trademarks, logos and copyrights not property of Verizon Wireless are the property of their respective owners.Meets FCC SAR limit.Screen shots simulated. Battery should be recycled or disposed of properly. © 2008 LG Electronics, Inc. All Rights Reserved.Phone made in Korea. Other items imported. See each item for country of origin.

THIS PACKAGE CONTAINS • enV2 Phone• Standard Li-Polymer Battery• Travel Charger• User Guide• Quick Reference Guide

Product meets current FCC Radio Frequency Exposure Guidelines. FCC Equipment Authorization ID: BEJVX9100Additional details within and at www.fcc.gov/oet/ea

ICONS: K/O WHITE AND 4 COLOR PROCESS

8% PROCESS BLACK

10% PROCESS BLACK

10% PROCESS BLACK

GRADATION: PANTONE 1795CTYPE: PROCESS BLACKW/ SPOT GLOSS VARNISH

LOGO: 4 COLOR PROCESSW/ SPOT GLOSS VARNISH

FRONT PANEL IMAGE: 4 COLOR PROCEESSW/ SPOT GLOSS VARNISH (EMBOSSED)

enV LOGO: DOES NOT PRINTBLIND SPOT GLOSS VARNISH (EMBOSSED)

IMAGES: 4 COLOR PROCEESSW/ SPOT GLOSS VARNISH

LOGO: 4 COLOR PROCESSTEXT: PANTONE COOL GRAY 10CW/ SPOT GLOSS VARNISH

TEXT: PANTONE COOL GRAY 10C

BACKGROUND GRADATION: 22% TO 2% TO 10% PROCESS BLACK

OVERALL BACKGROUND: (MATTE VARNISH)

Carmine Longo

Verizon line Extension Verizon

Verizon Samsung SCH-u940 Phone Box

18 02/19/08Ver_Sam_SCHu940_WhtBx_R18C.ai

PROCESSCYAN

GLOSSVARNISH

PROCESSMAGENTA

PROCESSYELLOW

PROCESSBLACK

PANTONE1795 C

PANTONECOOL GRAY 10 C

MATTEVARNISH

EMBOSSING

100027853

THIS FILE MAY CONTAIN IMAGES OR ILLUSTRATIONS THAT ARE COPYRIGHT PROTECTED. CLIENT MUST OBTAIN PROPER LICENSING AND USAGE RIGHTS PRIOR TO REPRODUCTION. SUPPLIER IS RESPONSIBLE FOR CHECKING WORKING DRAWINGS BEFORE PLATES ARE MADE FOR ACCURACY IN MEASUREMENTS, PLATE TOLERANCE REQUIREMENTS, REGISTRATION AND CONSTRUCTION DETAILING. ANY CHANGES MADE TO SUIT PRODUCTION REQUIREMENTS SHOULD BE APPROVED BY BOTH THE CLIENT AND DESIGN DIRECTOR. ALL COPY SHOULD BE PROOFREAD BY CLIENT AND LEGAL REQUIREMENTS CHECKED BY CLIENT’S LEGAL DEPARTMENT.

NOTES: VARNISH AND EMBOSSING LAYERS HAVE BEEN PROVIDED IN THIS FILE. PROCESS COLOR VALUES ARE BASED ON ARTWORK PROVIDED AND HAVE NOT

BEEN ALTERED.

M4

Hearing Aid Compatibility = M4TTY compatible. This is an all digital phone. Digital service is not available in all areas, and when not available your phone will not operate or be able to make 911 calls. Activation and use of this phone are subject to Verizon Wireless’ Customer Agreement and Calling Plans. Coverage, which varies by service, not available everywhere. Additional fees apply when you use V CAST Services. Standard text messaging rates apply.Screen shots simulated. Battery should be recycled or disposed of properly.

Additional fees apply when you use: Get It Now, Text, Picture and Video Messaging and Mobile Web. Coverage, which varies by service, is not available everywhere.

Product meets current FCC Radio Frequency Exposure Guidelines. FCC Equipment Authorization ID: A3LSCHU940Additional details within and at www.fcc.gov/oet/ea

Meets FCC SAR limit©2008 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics America, Inc. and its related entities.©2008 Verizon Wireless. All rights reserved. Verizon Wireless is a trademark of Verizon Trademark Services LLC. All company names, trademarks, logos and copyrights not property of Verizon Wireless are the property of their respective owners. Phone made in Korea with Korean and foreign components. Other items imported. See each item for country of origin.

THIS PACKAGE CONTAINS • Samsung Glyde™ Phone• Standard Lithium Ion Battery• Travel Charger• USB Cable & CD• User Manual• Quick Reference Guide• Quick Start Guide

GH69-06265A

MESSAGING & V CAST PHONE with TOUCH SCREEN MESSAGING & V CAST PHONE with TOUCH SCREEN

ESN/UPCLABEL AREA

46mm x 54mm

ICONS: K/O WHITE AND 4 COLOR PROCESS

BACKGROUND GRADATION: 22% TO 2% TO 10% PROCESS BLACK

BOTTOM PANEL: 10% PROCESS BLACK

TOP PANEL: 10% PROCESS BLACK

BOTTOM PANEL: 10% PROCESS BLACK

TOP PANEL: 10% PROCESS BLACK

FRONT PANEL IMAGE: 4 COLOR PROCEESS(SPOT GLOSS VARNISH, EMBOSSED)

IMAGES: 4 COLOR PROCEESS(SPOT GLOSS VARNISH)

OVERALL BACKGROUND: (MATTE VARNISH)

BACKGROUND GRADATION: 22% TO 2% TO 10% PROCESS BLACK

IMAGE: 4 COLOR PROCEESS(SPOT GLOSS VARNISH)

TEXT: PANTONE COOL GRAY 10C

OVERALL BACKGROUND: (MATTE VARNISH)

SAMSUNG LOGO: BLACKGLYDE LOGO: BLACK(SPOT GLOSS VARNISH)

SAMSUNG GLYDE LOGO: DOES NOT PRINT(SPOT GLOSS VARNISH, EMBOSSED)

TEXT: PANTONE COOL GRAY 10C

TEXT: PANTONE COOL GRAY 10C

SAMSUNG GLYDE LOGO: DOES NOT PRINT(SPOT GLOSS VARNISH, EMBOSSED)

8% PROCESS BLACK

GRADATION: PANTONE 1795CTYPE: PROCESS BLACK(SPOT GLOSS VARNISH)

100027853

THIS FILE MAY CONTAIN IMAGES OR ILLUSTRATIONS THAT ARE COPYRIGHT PROTECTED. CLIENT MUST OBTAIN PROPER LICENSING AND USAGE RIGHTS PRIOR TO REPRODUCTION. SUPPLIER IS RESPONSIBLE FOR CHECKING WORKING DRAWINGS BEFORE PLATES ARE MADE FOR ACCURACY IN MEASUREMENTS, PLATE TOLERANCE REQUIREMENTS, REGISTRATION AND CONSTRUCTION DETAILING. ANY CHANGES MADE TO SUIT PRODUCTION REQUIREMENTS SHOULD BE APPROVED BY BOTH THE CLIENT AND DESIGN DIRECTOR. ALL COPY SHOULD BE PROOFREAD BY CLIENT AND LEGAL REQUIREMENTS CHECKED BY CLIENT’S LEGAL DEPARTMENT.

NOTES: VARNISH AND EMBOSSING LAYERS HAVE BEEN PROVIDED IN THIS FILE. PROCESS COLOR VALUES ARE BASED ON ARTWORK PROVIDED AND HAVE NOT

BEEN ALTERED.

Carmine Longo

03/21/08

Verizon line Extension Verizon

Verizon Palm Centro Phone Box

5Palm_Centro_Box_R5.ai

PROCESSCYAN

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PROCESSYELLOW

PROCESSBLACK

PANTONE1795 C

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TTY compatible. This is an all digital phone. Digital service is not available in all areas, and when not available your phone will not operate or be able to make 911 calls. Activation and use of this phone are subject to Verizon W

ireless’ Customer Agreement and Calling Plans. Additional fees apply when you use: Picture, Video & Text Messaging, Web Browsing and BroadbandAccess Connect. Screenshots simulated.©

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es are or may be tradem

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System Requirem

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indows® Vista; Mac OS X v10.2.4 to v10.4; CD-ROM

, USB port, sync cable (included); Requirem

ents for free hard disk space may vary;

Administration rights required to install.

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approved for Centro smartphone: Verizon W

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ay invalidate the sm

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OS by ACCESS and Centro are among the

trademarks or registered tradem

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340-10665-00

brand primary and secondary colors

brand V graphic and stage

All Long Distance Calling Cards, except Long Distance Enterprise Cards, use the color scheme shown below. Access numbers may differ and should be verified going into production. There can be either one or two Customer Name lines (see page 4).This color scheme is used for each of the following Long Distance Cards, the titles of which are Calling Card (residential), Business Calling Card(business), Tarjeta Telefónica (Spanish), SmartTouch and InTouch.

Color scheme of all Long Distance Calling Cardsexcept Long Distance, Enterprise Cards

PMS032

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M: 100Y: 85

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Long DistanceVerizon:Card Standards

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“The People”by CommonProduced by Kanye WestFormat: AlbumReleased: 7/31/2007Label: Geffen

Now PlayingStart the Show.mp31. Intro

Format: mp3 00:45

2. Start the ShowFormat: mp3 03:45

3. The PeopleFormat: mp3 05:05

4. Drivin’ Me WildFormat: mp3 00:56

BACK

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“The People”by CommonProduced by Kanye WestFormat: AlbumReleased: 7/31/2007Label: Geffen

Now PlayingStart the Show.mp3

12:40p

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