brand and customer retention of switching cost toward
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customer satisfaction andswitching cost toward trust in thebrand and customer retention of
simpati in jember.pdfby
Submission date: 12-Apr-2018 01:17PM (UTC+0700)Submission ID: 945437210File name: customer satisf action and switching cost toward trust in the brand and customer retention ofsimpati in jember.pdf (3.13M)Word count: 6542Character count: 36593
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17%SIMILARITY INDEX
9%INTERNET SOURCES
9%PUBLICATIONS
10%STUDENT PAPERS
1 5%
2 3%
3 3%
4 2%
5 1%
6 1%
7
customer satisfaction and switching cost toward trust in thebrand and customer retention of simpati in jember.pdfORIGINALITY REPORT
PRIMARY SOURCES
www.mcser.orgInternet Source
Submitted to University of West FloridaStudent Paper
Submitted to University of WolverhamptonStudent Paper
Minarti, Sri Ningsih, and Waseso Segoro. "TheInfluence of Customer Satisfaction, SwitchingCost and Trusts in a Brand on CustomerLoyalty – The Survey on Student as im3 Usersin Depok, Indonesia", Procedia - Social andBehavioral Sciences, 2014.Publicat ion
Submitted to Aspen UniversityStudent Paper
Submitted to Universiti Putra MalaysiaStudent Paper
Submitted to Waikato Institute of Technology
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1%
8 1%
9 1%
Exclude quotes On
Exclude bibliography On
Exclude matches < 1%
Student Paper
www.ejournal-s1.undip.ac.idInternet Source
Submitted to University of Wales, BangorStudent Paper