br strategbr strategii 11

transferring knowledge

br strategbr strategii 22

Important:Important:

In order to turn easy the slides content understanding, for In order to turn easy the slides content understanding, for “Br Strategy” always divides the material into “concepts and “Br Strategy” always divides the material into “concepts and

“applications practices” “applications practices”

For that use the administration instrument 5W2H that meansFor that use the administration instrument 5W2H that means

cover the 7 questions describing: cover the 7 questions describing:

What? (O que?, Qual é?);What? (O que?, Qual é?);

Why? Por que?);Why? Por que?);

Who? (Quem?);Who? (Quem?);

Where? (Onde?)Where? (Onde?)

When? (Quando?)When? (Quando?)

How? (Como?)How? (Como?)

How much? (Quanto?)How much? (Quanto?)

suggestions to watch the slides : put the slide in the modulate slide suggestions to watch the slides : put the slide in the modulate slide show, clicking in the icon below the left or through the menu select show, clicking in the icon below the left or through the menu select Slide Show click in view show, to advance or come back the slides Slide Show click in view show, to advance or come back the slides

uses the arrows in your keyboarduses the arrows in your keyboard

br strategbr strategii 33

According to a According to a global 2006 global 2006 studystudy conductedconducted byby IBM IBM andand thethe AmericanAmerican SocietySociety for Training & for Training & DevelopmentDevelopment (ASTD) (ASTD), it is not a technology-enabled , it is not a technology-enabled knowledge management solution that is knowledge management solution that is garnering the most action. A full 60 garnering the most action. A full 60 percent of the surveyed organizations percent of the surveyed organizations are using mentoring as a way of are using mentoring as a way of transferring knowledge, accounting for transferring knowledge, accounting for the most popular approach to passing the most popular approach to passing information from maturing workers.information from maturing workers.

transferring knowledge

br strategbr strategii 44

"Document/knowledge repositories" was "Document/knowledge repositories" was the second most common method, with the second most common method, with 46% percent of surveyed companies 46% percent of surveyed companies acknowledging that they had this acknowledging that they had this technology enabled solution in place, technology enabled solution in place, followed by "mature workers used to followed by "mature workers used to deliver classroom content" at 30 percent. deliver classroom content" at 30 percent. "Expert systems/artificial intelligence" "Expert systems/artificial intelligence" was only being utilized in 3 percent of was only being utilized in 3 percent of the respondent companies. the respondent companies.

transferring knowledge

br strategbr strategii 55

End of presentation End of presentation

The presented material will not be able to be The presented material will not be able to be reproduced by any electronic means all rights reproduced by any electronic means all rights reserved and protected by the law 5988 from the reserved and protected by the law 5988 from the 14/12/7314/12/73

Br Strategi code- 951314Br Strategi code- 951314

Bibliography- “Bibliography- “transferring knowledge IBM SURVEY IBM SURVEY

In case of doubts do not hesitate to contact us by the In case of doubts do not hesitate to contact us by the e-mail: e-mail: brstrategi@brstrategi.com.brbrstrategi@brstrategi.com.br