bpm102.pdf

1

BPM102

Enterprise Modeling

From Conceptual Planning to

Technical Blueprints

Ann Rosenberg

BTC Global Practice Ownership for

Business Process Management

Business Transformation Consulting

Dr Patrik Fiegl

Customer Engagements

SOA Adoption Program

Tue 200 pmndash300 pm

copy SAP AG 2009 All rights reserved Page 2

Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be

disclosed without the permission of SAP This presentation is not subject to your license

agreement or any other service or subscription agreement with SAP SAP has no obligation to

pursue any course of business outlined in this document or any related presentation or to

develop or release any functionality mentioned therein This document or any related

presentation and SAPs strategy and possible future developments products and or platforms

directions and functionality are all subject to change and may be changed by SAP at any time

for any reason without notice The information on this document is not a commitment promise

or legal obligation to deliver any material code or functionality This document is provided

without a warranty of any kind either express or implied including but not limited to the implied

warranties of merchantability fitness for a particular purpose or non-infringement This

document is for informational purposes and may not be incorporated into a contract SAP

assumes no responsibility for errors or omissions in this document except if such damages

were caused by SAP intentionally or grossly negligent

All forward-looking statements are subject to various risks and uncertainties that could cause

actual results to differ materially from expectations Readers are cautioned not to place undue

reliance on these forward-looking statements which speak only as of their dates and they

should not be relied upon in making purchasing decisions

2


Session focus

BPX

This session will take you from conceptual business planning in SAP Enterprise Modeling

Applications by IDS Scheer to service discovering and service requirement analysis using

SAP Enterprise Modeling - Enterprise Services Repository Integration and then on to the

technical business blueprint (SAP Enterprise Modeling synchronization with SAP Solution

Manager) The session will be supported by the new BPM methodology which is an add-on

to ASAP This methodology includes the phases calibration as-is design to-be design and

solution transformation with a handover to the business blueprint where the technical design

and implementation of the composite application will be executed The session will also

describe the different roles which are included in the mentioned steps



Why do we need a

new approach when

implementing an

SAP Solution

3


In your letter of August 21 1973 you complained that our processes were too slowhellip


Todayrsquos Trends and New Business Reality

Eroding

Customer

Trust

Poor

Decisions

Lack of

Customer

Confidence

Cost

Pressure

Operations in

Uncertainty

Unexpected

Opportunities

4


The Evolution of Process Management

t

Industrial

Engineering

Toyota

Production

System

Total Quality

Management

Business

Process

Re-engineeringLean

Manufacturing

Six-sigma

Business

Process

Management

The Evolution of Process Management (Adapted from the book Business Process Management ndash The SAP Roadmap 2009)


8

Business

Silos

Standardized

Technology

Optimized

Core

Business

Modularity

Dynamic

Venturing

IT capability

Local IT

applications

Shared technical

platforms

Companywide

standardized processes

or databases

Plug-and-play

business

process

modules

Seamless

merging with

partnerslsquo

systems

Business

objectives

ROI of local

business

initiatives

Reduced IT cost Cost and quality of

business operations

Speed to

market

strategic agility

ROI of new

business

ventures

Who defines

applications

Local business

leaders

IT and business unit

leaders

Senior management

and process leaders

IT business

and industry

leaders

IT business

and industry

leaders and

partners

Strategic

implications

Localfunctional

optimization

IT efficiency Businessoperational

efficiency

Strategic agility Organic

reconfiguration

Source Ross et al 2006

Architecture Maturity Have Change To Business

Modularity ndash A brief history of Architecture maturity

5


Seamlessly Balance Best amp Own Practices

SAPPHIRE 2009 Jim Hagemann Snabe

Identify areas of

differentiation

Extend existing best

practices

Build new practices

Leverage SOA for speed

copy SAP AG 2009 All rights reserved 0

SAP Business Suite7

Insight to Action through Process Excellence

SAP Business Suite

NetWeaverIntegration

NetWeaver CompositionBusiness Objects

EhP

SRM PLMSCMCRM ERP

EhP

Industr

y

Application Lifecycle Management Identity Management

6


SAP Business Suite7


SAP Business Suite



EhP

EhP


IndustryAdd-OnCRM SRM SCM PLM ERP


SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular

Upgrades to minimize

disruption

Continuous Innovation

for Line of Business In

Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate

painApplication Lifecycle Management Identity Management

For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control

For flexible process

and business agility

For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP

7


Global Industry Value

Industry Context

Sp

ec

ific

In

du

str

y A

dd

itio

ns

Ind

us

try A

lign

ed

Pro

ce

ss

es

Intgrated Product Development

Advanced MeteringInfrastructure

CustomerService

Insurance Claims Management

End-to-End Processes On One Platform Supporting Industry

SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular


disruption



Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate


For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control



For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP


Process Components

SAP Applications

OrderMgmt

Platform Components

SAP NetWeaver

Service amp Event

Enablement

Enterprise SOA

Provisioning

Service-

enabled

Applications MDM BI hellip

Service amp Event

Composition

Enterprise SOA

Consumption

UI Composition

Information

Composition

SAP Business Suite7

SOA Technology with SAP NetWeaver

Business Process Composition amp

Management (BPM)

User

Interface

Forms Portal Dashboards SAP GUI MobileBusinessClient

Duet

Connectivity amp

Integration

Non SAP amp

Legacy

Customer amp Partner

Applications

Bu

sin

ess P

artn

er

Service Bus

SOA Design

Governance

SOA Management

Enterprise

Services

SOA Middleware

Co

mp

os

itio

n

En

vir

on

men

t

Pro

cess

Inte

gra

tio

n

8


Why this new approach when implementing a

SAP Solution

Today Challenges Tomorrow

Business Model One Business Model Focus on saving the

existing Business

Model

Business Model

Innovation

Process

Evolution

BPEBPR Need to understand

the new process

management

approach

BPM

Technology

Evolution

Standardized Technology

Optimized Core

―Need to understand

the new technology

capabilities

Business Modularity

Process Focus

(operational

processes)

Commodity Processes Still only focusing on

Commonity Processes

Processes

Differentiation

Link between

Business Model

and Operational

Processes

Missing Link Need to establish the

link

Strong Link


BPM Technology (Business to Model and Modeling to execution (SOA Composing)

BPMTOGAFSOA Governance and Methodologies (New ASAP)

Mindset

Business Models End-to-end Processes Classification frameworks Business model design template

(Link between Business Model and Operational Processes)

TRAINING

BUSINESS MODEL DESIGN BUSINESS

PROCESS DESIGN

METHODOLOGY

TOOLS

SKILLS amp RESOURCES

BPM Trends BPX Community (SDN)hellipCOMMUNITY

New anatomy for implementing a standard

software solution based on the Business Suite

Trained certified and experiencedBPX Associate and Professional

9




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS









End-to-end Value

Scenario

Productamp ServiceLeadership

OperationalExcellence

ResponsiveSupply

Network

HighPerforming

Assets

SuperiorCustomerValue

Best People amp Talent

Financial Excellence

Strategic IT

End-to-end Processes

Deliver Holistic Solutions to Lines of Business in their Industries

SAP Business Suite

SAP NetWeaverIntegration

SAP NetWeaverComposition

En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns

SAP Business Suite SAP Business Suite



En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns

CFO Cash amp

Liquidity

Supply Chain

Order Fill Rates

Manufacturing

Unit cost at Quality

Sales

Revenue and

Customer Satisfaction

Product Mgmt

Time to Profit

SAP Product Customer Strategy

Lines of BusinessIndustry

End-to-end

Processes

Collaborative Demand

and Supply Planning

Integrated Product Development

10


Integrated development combined with

collaboration networks reduce time to profit

Shortening development times through collaboration cutting material and component costs through an

increased sourcing window and significantly reducing quality-related issues through smoother production

ramp-up

Development Cost-Savings

Engineering 3

Service Ops 2

Research 2

Product

Strategy

Component

Suppliers

Manufacturing

Supplier 1

Benefits Early comprehensive detection of (potential)

manufacturing problems and constraints

lead to better manufacturability of the first

manufacturing product

Early feedback from the manufacturing floor on

planned changes reduces change

implementation complications

Continuous quality assurance and tracking

Quality and Scale

Benefits Design collaboratively for

optimized productability

logistics best priced

components component re-

use and reduced time and

effort

Reduce and control product

configurations production

costs and maintenance effort

Compliant product and

process traceability

Time Savings

Benefits Cost saving on components through increased lead time

demand bundling fewer parts

Compliant Sourcing through improved vendor rating and

broader time window for vendor screening

Reduced disputes and interruptions

Reporting and regulatory requirements as well as productions

standards met and maintained

Engineering 2

Manufacturing

Supplier 2

Sales

Marketing 2

Purchasin

g

Engineering

Sales

Marketing

Manufacturing

Service

Ops

Research

Customers

Where SOA helps



SOA Use Cases supported

Component

and Task Sourcing

Ramp-up

to ProductionProduct Design

Head of ManufacturingHead of ProcurementHead of RampD

Marketing

Service

Manufacturing

Development

Spare parts

management

Service ramp-

up

Design

Release

Head of RampD

Product

Portfolio

Planning

Prototyping and

production

ramp-up

Head of Marketing

Head of Manufacturing

Head of Service

Procurement Supplier

managed

inventoryHead of Procurement

Complaints

and returns

analyses

Manufactu-

ring Setup

Planning

Quality and

SLA

requirements

specification

Quality

engineering

and

improvement

Concept

Management

Product

Development

including

Configuration

Management

Development

collaboration

and strategic

sourcing

Product

Initiative

Management

(DFM)

Service

Portfolio

Planning

Hand-over to

manufacturing

and service

Change and

Configuration

Management

Project

Management

Product

Costing

Supplier

identification

and onboarding

Supplier

qualification

Contract

Management

Contract

monitoring

Product Division Head

Integrated Product Development connects Product Design Component and Task

Sourcing and Ramp-up to Production to reduce time to profit


11


CAE

Product Design

Development amp Configuration Management - SOA

SOA in the context of Development Management allows

you to easily extend towards third party tools to support

the specification management as well as the integration of

CAE tools to support simulation and test

Product

Initiative

Management

Complaints

and returns

analyses

Service

Portfolio

Planning

Product

Costing

Manufacturing

Setup Planning

Concept

Management

Collaboration

and strategic

sourcing

Development amp

Configuration

Management

Project

Management

Product

Portfolio

Planning

Product

Costing

Project

Management

Product

CostingDevelopment

Management

21

Process overview

Document

Management

Create amp

Manage

Material Master

Product

Structure

Management

Configuration

Management

3 4

Simulation amp

Test

5

Specification amp Requirements Management

Create

Document

Check In

Document File

Variant

Create

Requirements

Create

Specification

Read

Document

File

Variant

Find

Document by

Object

References

Load Model Simulate Model

Create

Document

Store Results

For more details please see ES Bundle Technical DocMgmt Connectivity or ES Bundle Project System


ES Bundle Technical Doc Mgmt Connectivity or ES

Bundle Project System

12






Business Content


Product Design

Package 1

Component and Task

Sourcing

Package 2

Ramp-up for

Production

Package 3

Implementation

Package Nhellip

Realized Business

Process 1

Realized Business

Process Variant 11

Realized Business

Process Variant 12

Realized Business

Process Variant 13

Config

Building

Block 1

Config

Building

Block 2

Config

Building

Block 3

Config

Building

Block 4

Config

Building

Block 5

Config

Building

Block 6

Config

Building

Block 7

Config

Building

Block 8

Config

Building

Block 9

Config

Building

Block 10

BC Sets IMG Objects

Realized Business

Process N

hellip

To

p-d

ow

n d

efi

nit

ion

of

Imp

lem

en

tati

on

Packag

es

fro

m E

nd

-to

-en

d P

rocess

Bo

tto

m-u

p d

efi

nit

ion

of

Co

nfi

gu

rati

on

Bu

ild

ing

Blo

cks f

rom

So

ftw

are

13



Business Content



Business Content

14



BPMTOGAFSOA Governance and Methodologies

(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS









Delivering Successful Solutions

AcceleratedSAP Methodology

Description

httpservicesapcomroadmaps

AcceleratedSAP (ASAP)

provides a proven

comprehensive repeatable and

rich implementation

methodology to streamline

projects

ASAP covers implementations

upgrades strategic studies and

more

More info

15


Benefits of new ASAP Methodology

Streamlined ASAP implementation roadmap accelerates methodology

adoption enabling reduces total cost of implementation

ASAP delivers content rich implementation accelerators templates and

guides for implementation project

Defines approach to manage value delivery through out the project

Provides framework for efficient project governance and quality management

Efficient guidance for SOA BPM and traditional implementation projects

Covers entire solution lifecycle ndash from pre-project through project delivery to

post project solution management and operations (eg Run SAP)

Delivers revised content in all traditional ASAP areas ndash especially for use of

Solution Manager Organizational Change Management Training

Blueprinting Realization Cutover planning and execution and others


New ASAP significantly improves quality of

content over entire delivery lifecycle

RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP

New ASAP extends coverage to the entire value chain

Embedding Value Management SOA BPM hellip

Significantly streamlined traditional ASAP

Significantly revised content for areas like Blueprint Testing OCM etc

Delivery Run

16


Streamlined Work Breakdown Structure in

ASAP Methodology

MHP Note

Key deliverable of the Methodology Harmonization Program is ASAP Core which represents deliverable based

structure outlining project deliverables in typical implementation project

The ASAP Core will not contain any solution or industry specific content This content will be delivered in form of

add-ons built on top of the ASAP Core

WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS

ASAP 310 - current release New ASAP Core




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling

From Conceptual Planning to Technical Blueprints

Developing processes for executionConceptually describe the business

Support implementation and gap analysis

SAP Enterprise Modeling Applications

by IDS Scheer

Business Architecture

Value Chain Diagram

Organizational Structures

Event-driven Process Chain

Transactions Services

Synchronization

Information

Architecture

Enterprise

Architecture

gtgt Consolidated view on application core

for planning and gap analysis ltlt

SAP

Solution Manager Provide Enterprise SOA

content


Demo

BPX

From conceptual business planning in SAP Enterprise Modeling Applications by

IDS Scheer to service discovering and service requirement analysis using SAP

Enterprise Modeling - Enterprise Services Repository Integration and then on to

the technical business blueprint (SAP Enterprise Modeling synchronization with

SAP Solution Manager)

18


hellipmy predictive process analytics dashboard made me anticipate your call



Learn from the

BPM Use Cases

19


React flexibly to new requirements ndash

De-regulation in the power industry

drives the need for utility companies to

implement new flexible processes

Create innovative processes ndash As

a showcase GISA created a process

template that streamlines customer

inquiries for new electricity

connections via a customer portal

SAP NetWeaver BPM GISA

Leading German IT service provider creates process templates for the utilities industry

Leveraging a SOA-based

development approach ndash SAP

NetWeaver BPM allows GISA to

flexibly orchestrate enterprise services

and combine them with human

interactions in one process model

ldquoWe use SAP NetWeaver BPM

to create innovative process

templates to meet utility-

specific requirements for

example to streamline the

process of managing

customer inquiries for new

electricity connectionsrdquo

Hans-Ludwig Reinecke

SAP Manager

GISA GmbH


Overview of Implemented Process Template

Process Manage customer inquiries for new electricity connections

Requests new house

connection for electrical

power

Customer Customer Agent

Checks whether

request falls under a

collective order

Customer Agent

Rejects customer request

Rules EngineAutomated decision

Standard or customer-

specific offering

Customer AgentCreates customer-

specific offering

Customer AgentCreates and monitors

standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work

InvoicingPutting into

OperationControlling

Service Connection Management

Implemented process

template is part of the

broader Service

Connection

Management process

20


BPMN Model of Implemented Process Template


Roles and Systems (Process Lanes)

Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities

Customer inquiry via web-page (customer)

Check customer inquiry (customer agent)

Reject customer request (customer agent)

Create customer-specific offering (customer agent)

Create standard-offering (customer agent)

Automated Activities

(enterprise services)

Search customer (SAP ERP)

Get customer details (SAP ERP)

Create customer record (SAP ERP)

Search service connection (SAP ERP)

Check grid capacity (custom development)

Create customer contact (SAP ERP)

Create customer inquiry (SAP ERP)

Check pricing details (custom development)

Business Rules

Automated decision

Is this a standard or customer-specific offering


Why GISA chose SAP NetWeaver BPM

To create business processes fast and flexibly

The reason we chose SAP NetWeaver BPM is that it is a powerful tool that lets us quickly create innovative business processes

It allows us to tap into the benefits of SOA as we can create executable

business process templates that leverage best practices provided by service-

enabled applications such as the SAP Business Suite

Whatrsquos more SAP NetWeaver BPM allows us to modify processes and

incorporate business rules to meet our customersrsquo specific needs fast and

flexibly

ldquo

Juergen Klaus CIO GISA GmbH

21

Process Step 1

Jane requests a new house connection for electrical power via a customer portal

Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering


Jane Requests a New House Connection for

Electrical Power via a Customer Portal

22

Process Step 2

Paul checks new request to avoid an overlap with existing collective orders

Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering


Paul Sees a New Task in his Universal Worklist to Check New

Request to Avoid an Overlap with Existing Collective Orders

23

Process Step 3a

Kathleen informs customer about rejection of new house connection request because of an already existing collective order

Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering


Kathleen Informs Customer About Rejection of New House

Connection Request Because of an Already Existing Collective

Order

24

Process Step 3b

Rules Engine performs automated decision Standard or customer-specific offering

Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering


Decision Table to Perform an Automated Decision

Standard or Customer-Specific Offering

25

Process Step 4a

Victoria creates a customer-specific offering

Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering


Victoria Creates a Customer-Specific Offering

for a New Electricity Connection

26

Process Step 4b

Kathleen creates a standard-offering

Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering


Kathleen Creates a Standard-Offering for a

New Electricity Connection

27


Next steps

GISA plans to create template for entire Service Connection Mgmt process

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps

GISA plans to create a process template with SAP

NetWeaver BPM that covers the entire Service

Connection Management process for its

customer enviaM (one of Germanylsquos largest

regional energy provider)

Successfully

completed


BPM Technology (Business to Model and Modeling to execution (SOA Composing))

BPMTOGAF SOA Governance and Methodologies (New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28


Business Process Management Use Cases

httpswikisdnsapcomwikidisplayBPXBusiness20Process20Management20Use20Cases




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29


Personas Across the Enterprise

Business

IT

Design collaboration vertical layers of abstraction

horizontal multi-design user support

threaded model discussions

model differencing

Business

Process

Experts

(BPX)BusinessIT waterline

Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim

Analyze Budget Impact

Analyze Resource Impact

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order


SAP Certified Associate

Business Process Expert (BPX)

30


SAP Certified Professional


SAP Certified

Professional

BPX


Expert Sessions ndash BPM Use Cases

Expert Sessions

Phonix

EXP452 BPM Use Cases Tuesday 530 PM

EXP454 BPM Use Cases Wednesday 530 PM

EXP344 BPM Use Cases Thursday 530 PM

Vienna




31


Virtual SAP TechEd

Extend your SAP TechEd Year Round

Best of SAP TechEd at Your fingertips

View sessions that you missed

Replay and review sessions that you

attended

Quality SAP TechEd Training

Best Practices

Product Roadmaps

Learn at your own pace

Gain Access to sessions recorded in

2006 2007 2008 and

2009 (available December 2009)

247 Access onlineoffline

Flexible Course Syllabus

Volume Licensing

Special Pricing for multiple subscribers

httpwwwsdnsapcomirjscnvirtualteched-allsessions


Further Information

SAP Public Web

BPM Use Cases (BPX)

httpswikisdnsapcomwikidisplayBPXBusiness20Process20Management20Us

e20Cases

SAP Developer Network (SDN) wwwsdnsapcom

Business Process Expert (BPX) Community wwwbpxsapcom

Business Process Expert Certified

httpswikisdnsapcomwikidisplaySAPBPXBPX+Certified

SAP NetWeaver BPM

wwwsapcomplatformnetweavercomponentssapnetweaverbpm

wwwsdnsapcomirjsdnnw-bpm

BPM Books

BPMN Method amp Style Bruce Silver 2009 ISBN 978-0982368107

BPM ndash the SAP Roadmap Jim Snabe Ann Rosenberg et al 2008

ISBN 9781592292318

The Process Alexander Grosskopf et al 2009 ISBN 978-0929652269

32


Further Information

Related WorkshopsLectures at SAP TechEd 2009

BPM100 SAP NetWeaver BPM Overview and Roadmap Lecture

BPM104 Process Modeling Best Practices with SAP NetWeaver BPM Lecture

BPM105 How Business Process Experts Can Improve Business Insight and Drive

Business Process Improvements Lecture

BPM160 SAP NetWeaver BPM for Business Process Experts Lecture

BPM302 Business Process Management ndash From Strategy to Execution Lecture

SOA261 Real-Life SOA Implement Configure and Consume Enterprise Services ndash

Examples from Banking Services Hands-on session

Related SAP Education and Certification Opportunities

Certified Business Process Expert (BPX) - ASSOCIATE

httpwwwsapcomserviceseducationcatalogenterprisesoacurriculumepxcontext=

5b5bBPM5d5d7c

Certified Business Process Expert (BPX) ndash PROFFESIONAL


[[BPM_P]]|

Thank You

33

ContactFeedback

Please complete your session evaluation

Be courteous mdash deposit your trash

and do not take the handouts for the following session


No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG The information contained herein may be changed without prior notice

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Copyright 2009 SAP AG

All Rights Reserved

2


Session focus

BPX

This session will take you from conceptual business planning in SAP Enterprise Modeling

Applications by IDS Scheer to service discovering and service requirement analysis using

SAP Enterprise Modeling - Enterprise Services Repository Integration and then on to the

technical business blueprint (SAP Enterprise Modeling synchronization with SAP Solution

Manager) The session will be supported by the new BPM methodology which is an add-on

to ASAP This methodology includes the phases calibration as-is design to-be design and

solution transformation with a handover to the business blueprint where the technical design

and implementation of the composite application will be executed The session will also

describe the different roles which are included in the mentioned steps



Why do we need a

new approach when

implementing an

SAP Solution

3





Eroding

Customer

Trust

Poor

Decisions

Lack of

Customer

Confidence

Cost

Pressure

Operations in

Uncertainty

Unexpected

Opportunities

4



t

Industrial

Engineering

Toyota

Production

System

Total Quality

Management

Business

Process

Re-engineeringLean

Manufacturing

Six-sigma

Business

Process

Management



8

Business

Silos

Standardized

Technology

Optimized

Core

Business

Modularity

Dynamic

Venturing

IT capability

Local IT

applications

Shared technical

platforms

Companywide


or databases

Plug-and-play

business

process

modules

Seamless

merging with

partnerslsquo

systems

Business

objectives

ROI of local

business

initiatives


business operations

Speed to

market

strategic agility

ROI of new

business

ventures

Who defines

applications

Local business

leaders


leaders

Senior management

and process leaders

IT business

and industry

leaders

IT business

and industry

leaders and

partners

Strategic

implications

Localfunctional

optimization


efficiency


reconfiguration




5




Identify areas of

differentiation


practices

Build new practices



SAP Business Suite7


SAP Business Suite



EhP

SRM PLMSCMCRM ERP

EhP

Industr

y


6


SAP Business Suite7


SAP Business Suite



EhP

EhP




SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular


disruption



Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate


For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control



For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP

7



Industry Context

Sp

ec

ific

In

du

str

y A

dd

itio

ns

Ind

us

try A

lign

ed

Pro

ce

ss

es



CustomerService



SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular


disruption



Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate


For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control



For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP


Process Components

SAP Applications

OrderMgmt

Platform Components

SAP NetWeaver

Service amp Event

Enablement

Enterprise SOA

Provisioning

Service-

enabled


Service amp Event

Composition

Enterprise SOA

Consumption

UI Composition

Information

Composition

SAP Business Suite7



Management (BPM)

User

Interface


Duet

Connectivity amp

Integration

Non SAP amp

Legacy


Applications

Bu

sin

ess P

artn

er

Service Bus

SOA Design

Governance

SOA Management

Enterprise

Services

SOA Middleware

Co

mp

os

itio

n

En

vir

on

men

t

Pro

cess

Inte

gra

tio

n

8



SAP Solution



existing Business

Model

Business Model

Innovation

Process

Evolution


the new process

management

approach

BPM

Technology

Evolution


Optimized Core


the new technology

capabilities

Business Modularity

Process Focus

(operational

processes)


Commonity Processes

Processes

Differentiation

Link between

Business Model

and Operational

Processes


link

Strong Link




Mindset



TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS






9




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS









End-to-end Value

Scenario



ResponsiveSupply

Network

HighPerforming

Assets




Strategic IT



SAP Business Suite



En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns




En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns

CFO Cash amp

Liquidity

Supply Chain

Order Fill Rates

Manufacturing


Sales

Revenue and


Product Mgmt

Time to Profit



End-to-end

Processes


and Supply Planning


10






ramp-up


Engineering 3

Service Ops 2

Research 2

Product

Strategy

Component

Suppliers

Manufacturing

Supplier 1









Quality and Scale






effort






Time Savings








Engineering 2

Manufacturing

Supplier 2

Sales

Marketing 2

Purchasin

g

Engineering

Sales

Marketing

Manufacturing

Service

Ops

Research

Customers

Where SOA helps




Component

and Task Sourcing

Ramp-up



Marketing

Service

Manufacturing

Development

Spare parts

management

Service ramp-

up

Design

Release

Head of RampD

Product

Portfolio

Planning

Prototyping and

production

ramp-up

Head of Marketing


Head of Service


managed


Complaints

and returns

analyses

Manufactu-

ring Setup

Planning

Quality and

SLA

requirements

specification

Quality

engineering

and

improvement

Concept

Management

Product

Development

including

Configuration

Management

Development

collaboration

and strategic

sourcing

Product

Initiative

Management

(DFM)

Service

Portfolio

Planning

Hand-over to

manufacturing

and service

Change and

Configuration

Management

Project

Management

Product

Costing

Supplier

identification

and onboarding

Supplier

qualification

Contract

Management

Contract

monitoring





11


CAE

Product Design






Product

Initiative

Management

Complaints

and returns

analyses

Service

Portfolio

Planning

Product

Costing

Manufacturing

Setup Planning

Concept

Management

Collaboration

and strategic

sourcing

Development amp

Configuration

Management

Project

Management

Product

Portfolio

Planning

Product

Costing

Project

Management

Product

CostingDevelopment

Management

21

Process overview

Document

Management

Create amp

Manage

Material Master

Product

Structure

Management

Configuration

Management

3 4

Simulation amp

Test

5


Create

Document

Check In

Document File

Variant

Create

Requirements

Create

Specification

Read

Document

File

Variant

Find

Document by

Object

References


Create

Document

Store Results





12






Business Content


Product Design

Package 1

Component and Task

Sourcing

Package 2

Ramp-up for

Production

Package 3

Implementation

Package Nhellip

Realized Business

Process 1

Realized Business

Process Variant 11

Realized Business

Process Variant 12

Realized Business

Process Variant 13

Config

Building

Block 1

Config

Building

Block 2

Config

Building

Block 3

Config

Building

Block 4

Config

Building

Block 5

Config

Building

Block 6

Config

Building

Block 7

Config

Building

Block 8

Config

Building

Block 9

Config

Building

Block 10

BC Sets IMG Objects

Realized Business

Process N

hellip

To

p-d

ow

n d

efi

nit

ion

of

Imp

lem

en

tati

on

Packag

es

fro

m E

nd

-to

-en

d P

rocess

Bo

tto

m-u

p d

efi

nit

ion

of

Co

nfi

gu

rati

on

Bu

ild

ing

Blo

cks f

rom

So

ftw

are

13



Business Content



Business Content

14




(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS











Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

3





Eroding

Customer

Trust

Poor

Decisions

Lack of

Customer

Confidence

Cost

Pressure

Operations in

Uncertainty

Unexpected

Opportunities

4



t

Industrial

Engineering

Toyota

Production

System

Total Quality

Management

Business

Process

Re-engineeringLean

Manufacturing

Six-sigma

Business

Process

Management



8

Business

Silos

Standardized

Technology

Optimized

Core

Business

Modularity

Dynamic

Venturing

IT capability

Local IT

applications

Shared technical

platforms

Companywide


or databases

Plug-and-play

business

process

modules

Seamless

merging with

partnerslsquo

systems

Business

objectives

ROI of local

business

initiatives


business operations

Speed to

market

strategic agility

ROI of new

business

ventures

Who defines

applications

Local business

leaders


leaders

Senior management

and process leaders

IT business

and industry

leaders

IT business

and industry

leaders and

partners

Strategic

implications

Localfunctional

optimization


efficiency


reconfiguration




5




Identify areas of

differentiation


practices

Build new practices



SAP Business Suite7


SAP Business Suite



EhP

SRM PLMSCMCRM ERP

EhP

Industr

y


6


SAP Business Suite7


SAP Business Suite



EhP

EhP




SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular


disruption



Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate


For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control



For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP

7



Industry Context

Sp

ec

ific

In

du

str

y A

dd

itio

ns

Ind

us

try A

lign

ed

Pro

ce

ss

es



CustomerService



SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular


disruption



Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate


For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control



For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP


Process Components

SAP Applications

OrderMgmt

Platform Components

SAP NetWeaver

Service amp Event

Enablement

Enterprise SOA

Provisioning

Service-

enabled


Service amp Event

Composition

Enterprise SOA

Consumption

UI Composition

Information

Composition

SAP Business Suite7



Management (BPM)

User

Interface


Duet

Connectivity amp

Integration

Non SAP amp

Legacy


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Bu

sin

ess P

artn

er

Service Bus

SOA Design

Governance

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Enterprise

Services

SOA Middleware

Co

mp

os

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n

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vir

on

men

t

Pro

cess

Inte

gra

tio

n

8



SAP Solution



existing Business

Model

Business Model

Innovation

Process

Evolution


the new process

management

approach

BPM

Technology

Evolution


Optimized Core


the new technology

capabilities

Business Modularity

Process Focus

(operational

processes)


Commonity Processes

Processes

Differentiation

Link between

Business Model

and Operational

Processes


link

Strong Link




Mindset



TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS






9




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS









End-to-end Value

Scenario



ResponsiveSupply

Network

HighPerforming

Assets




Strategic IT



SAP Business Suite



En

ha

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en

t p

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ge

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RM

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ustr

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ustr

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mp

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plic

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ns

CFO Cash amp

Liquidity

Supply Chain

Order Fill Rates

Manufacturing


Sales

Revenue and


Product Mgmt

Time to Profit



End-to-end

Processes


and Supply Planning


10






ramp-up


Engineering 3

Service Ops 2

Research 2

Product

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Component

Suppliers

Manufacturing

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Quality and Scale






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Purchasin

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Ops

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Customers

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Design

Release

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sourcing

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and service

Change and

Configuration

Management

Project

Management

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Costing

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identification

and onboarding

Supplier

qualification

Contract

Management

Contract

monitoring





11


CAE

Product Design






Product

Initiative

Management

Complaints

and returns

analyses

Service

Portfolio

Planning

Product

Costing

Manufacturing

Setup Planning

Concept

Management

Collaboration

and strategic

sourcing

Development amp

Configuration

Management

Project

Management

Product

Portfolio

Planning

Product

Costing

Project

Management

Product

CostingDevelopment

Management

21

Process overview

Document

Management

Create amp

Manage

Material Master

Product

Structure

Management

Configuration

Management

3 4

Simulation amp

Test

5


Create

Document

Check In

Document File

Variant

Create

Requirements

Create

Specification

Read

Document

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Variant

Find

Document by

Object

References


Create

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Store Results





12






Business Content


Product Design

Package 1

Component and Task

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Package 2

Ramp-up for

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Package 3

Implementation

Package Nhellip

Realized Business

Process 1

Realized Business

Process Variant 11

Realized Business

Process Variant 12

Realized Business

Process Variant 13

Config

Building

Block 1

Config

Building

Block 2

Config

Building

Block 3

Config

Building

Block 4

Config

Building

Block 5

Config

Building

Block 6

Config

Building

Block 7

Config

Building

Block 8

Config

Building

Block 9

Config

Building

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BC Sets IMG Objects

Realized Business

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hellip

To

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lem

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ild

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13



Business Content



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14




(New ASAP)

Mindset

TRAINING


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Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

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WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

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Process Context

Create Claim



Rules

Roles

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Workflow

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Process Context

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Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

4



t

Industrial

Engineering

Toyota

Production

System

Total Quality

Management

Business

Process

Re-engineeringLean

Manufacturing

Six-sigma

Business

Process

Management



8

Business

Silos

Standardized

Technology

Optimized

Core

Business

Modularity

Dynamic

Venturing

IT capability

Local IT

applications

Shared technical

platforms

Companywide


or databases

Plug-and-play

business

process

modules

Seamless

merging with

partnerslsquo

systems

Business

objectives

ROI of local

business

initiatives


business operations

Speed to

market

strategic agility

ROI of new

business

ventures

Who defines

applications

Local business

leaders


leaders

Senior management

and process leaders

IT business

and industry

leaders

IT business

and industry

leaders and

partners

Strategic

implications

Localfunctional

optimization


efficiency


reconfiguration




5




Identify areas of

differentiation


practices

Build new practices



SAP Business Suite7


SAP Business Suite



EhP

SRM PLMSCMCRM ERP

EhP

Industr

y


6


SAP Business Suite7


SAP Business Suite



EhP

EhP




SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular


disruption



Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate


For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control



For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP

7



Industry Context

Sp

ec

ific

In

du

str

y A

dd

itio

ns

Ind

us

try A

lign

ed

Pro

ce

ss

es



CustomerService



SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular


disruption



Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate


For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control



For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP


Process Components

SAP Applications

OrderMgmt

Platform Components

SAP NetWeaver

Service amp Event

Enablement

Enterprise SOA

Provisioning

Service-

enabled


Service amp Event

Composition

Enterprise SOA

Consumption

UI Composition

Information

Composition

SAP Business Suite7



Management (BPM)

User

Interface


Duet

Connectivity amp

Integration

Non SAP amp

Legacy


Applications

Bu

sin

ess P

artn

er

Service Bus

SOA Design

Governance

SOA Management

Enterprise

Services

SOA Middleware

Co

mp

os

itio

n

En

vir

on

men

t

Pro

cess

Inte

gra

tio

n

8



SAP Solution



existing Business

Model

Business Model

Innovation

Process

Evolution


the new process

management

approach

BPM

Technology

Evolution


Optimized Core


the new technology

capabilities

Business Modularity

Process Focus

(operational

processes)


Commonity Processes

Processes

Differentiation

Link between

Business Model

and Operational

Processes


link

Strong Link




Mindset



TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS






9




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS









End-to-end Value

Scenario



ResponsiveSupply

Network

HighPerforming

Assets




Strategic IT



SAP Business Suite



En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns




En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns

CFO Cash amp

Liquidity

Supply Chain

Order Fill Rates

Manufacturing


Sales

Revenue and


Product Mgmt

Time to Profit



End-to-end

Processes


and Supply Planning


10






ramp-up


Engineering 3

Service Ops 2

Research 2

Product

Strategy

Component

Suppliers

Manufacturing

Supplier 1









Quality and Scale






effort






Time Savings








Engineering 2

Manufacturing

Supplier 2

Sales

Marketing 2

Purchasin

g

Engineering

Sales

Marketing

Manufacturing

Service

Ops

Research

Customers

Where SOA helps




Component

and Task Sourcing

Ramp-up



Marketing

Service

Manufacturing

Development

Spare parts

management

Service ramp-

up

Design

Release

Head of RampD

Product

Portfolio

Planning

Prototyping and

production

ramp-up

Head of Marketing


Head of Service


managed


Complaints

and returns

analyses

Manufactu-

ring Setup

Planning

Quality and

SLA

requirements

specification

Quality

engineering

and

improvement

Concept

Management

Product

Development

including

Configuration

Management

Development

collaboration

and strategic

sourcing

Product

Initiative

Management

(DFM)

Service

Portfolio

Planning

Hand-over to

manufacturing

and service

Change and

Configuration

Management

Project

Management

Product

Costing

Supplier

identification

and onboarding

Supplier

qualification

Contract

Management

Contract

monitoring





11


CAE

Product Design






Product

Initiative

Management

Complaints

and returns

analyses

Service

Portfolio

Planning

Product

Costing

Manufacturing

Setup Planning

Concept

Management

Collaboration

and strategic

sourcing

Development amp

Configuration

Management

Project

Management

Product

Portfolio

Planning

Product

Costing

Project

Management

Product

CostingDevelopment

Management

21

Process overview

Document

Management

Create amp

Manage

Material Master

Product

Structure

Management

Configuration

Management

3 4

Simulation amp

Test

5


Create

Document

Check In

Document File

Variant

Create

Requirements

Create

Specification

Read

Document

File

Variant

Find

Document by

Object

References


Create

Document

Store Results





12






Business Content


Product Design

Package 1

Component and Task

Sourcing

Package 2

Ramp-up for

Production

Package 3

Implementation

Package Nhellip

Realized Business

Process 1

Realized Business

Process Variant 11

Realized Business

Process Variant 12

Realized Business

Process Variant 13

Config

Building

Block 1

Config

Building

Block 2

Config

Building

Block 3

Config

Building

Block 4

Config

Building

Block 5

Config

Building

Block 6

Config

Building

Block 7

Config

Building

Block 8

Config

Building

Block 9

Config

Building

Block 10

BC Sets IMG Objects

Realized Business

Process N

hellip

To

p-d

ow

n d

efi

nit

ion

of

Imp

lem

en

tati

on

Packag

es

fro

m E

nd

-to

-en

d P

rocess

Bo

tto

m-u

p d

efi

nit

ion

of

Co

nfi

gu

rati

on

Bu

ild

ing

Blo

cks f

rom

So

ftw

are

13



Business Content



Business Content

14




(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS











Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

5




Identify areas of

differentiation


practices

Build new practices



SAP Business Suite7


SAP Business Suite



EhP

SRM PLMSCMCRM ERP

EhP

Industr

y


6


SAP Business Suite7


SAP Business Suite



EhP

EhP




SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular


disruption



Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate


For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control



For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP

7



Industry Context

Sp

ec

ific

In

du

str

y A

dd

itio

ns

Ind

us

try A

lign

ed

Pro

ce

ss

es



CustomerService



SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular


disruption



Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate


For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control



For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP


Process Components

SAP Applications

OrderMgmt

Platform Components

SAP NetWeaver

Service amp Event

Enablement

Enterprise SOA

Provisioning

Service-

enabled


Service amp Event

Composition

Enterprise SOA

Consumption

UI Composition

Information

Composition

SAP Business Suite7



Management (BPM)

User

Interface


Duet

Connectivity amp

Integration

Non SAP amp

Legacy


Applications

Bu

sin

ess P

artn

er

Service Bus

SOA Design

Governance

SOA Management

Enterprise

Services

SOA Middleware

Co

mp

os

itio

n

En

vir

on

men

t

Pro

cess

Inte

gra

tio

n

8



SAP Solution



existing Business

Model

Business Model

Innovation

Process

Evolution


the new process

management

approach

BPM

Technology

Evolution


Optimized Core


the new technology

capabilities

Business Modularity

Process Focus

(operational

processes)


Commonity Processes

Processes

Differentiation

Link between

Business Model

and Operational

Processes


link

Strong Link




Mindset



TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS






9




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS









End-to-end Value

Scenario



ResponsiveSupply

Network

HighPerforming

Assets




Strategic IT



SAP Business Suite



En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns




En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

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RP

En

ha

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en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns

CFO Cash amp

Liquidity

Supply Chain

Order Fill Rates

Manufacturing


Sales

Revenue and


Product Mgmt

Time to Profit



End-to-end

Processes


and Supply Planning


10






ramp-up


Engineering 3

Service Ops 2

Research 2

Product

Strategy

Component

Suppliers

Manufacturing

Supplier 1









Quality and Scale






effort






Time Savings








Engineering 2

Manufacturing

Supplier 2

Sales

Marketing 2

Purchasin

g

Engineering

Sales

Marketing

Manufacturing

Service

Ops

Research

Customers

Where SOA helps




Component

and Task Sourcing

Ramp-up



Marketing

Service

Manufacturing

Development

Spare parts

management

Service ramp-

up

Design

Release

Head of RampD

Product

Portfolio

Planning

Prototyping and

production

ramp-up

Head of Marketing


Head of Service


managed


Complaints

and returns

analyses

Manufactu-

ring Setup

Planning

Quality and

SLA

requirements

specification

Quality

engineering

and

improvement

Concept

Management

Product

Development

including

Configuration

Management

Development

collaboration

and strategic

sourcing

Product

Initiative

Management

(DFM)

Service

Portfolio

Planning

Hand-over to

manufacturing

and service

Change and

Configuration

Management

Project

Management

Product

Costing

Supplier

identification

and onboarding

Supplier

qualification

Contract

Management

Contract

monitoring





11


CAE

Product Design






Product

Initiative

Management

Complaints

and returns

analyses

Service

Portfolio

Planning

Product

Costing

Manufacturing

Setup Planning

Concept

Management

Collaboration

and strategic

sourcing

Development amp

Configuration

Management

Project

Management

Product

Portfolio

Planning

Product

Costing

Project

Management

Product

CostingDevelopment

Management

21

Process overview

Document

Management

Create amp

Manage

Material Master

Product

Structure

Management

Configuration

Management

3 4

Simulation amp

Test

5


Create

Document

Check In

Document File

Variant

Create

Requirements

Create

Specification

Read

Document

File

Variant

Find

Document by

Object

References


Create

Document

Store Results





12






Business Content


Product Design

Package 1

Component and Task

Sourcing

Package 2

Ramp-up for

Production

Package 3

Implementation

Package Nhellip

Realized Business

Process 1

Realized Business

Process Variant 11

Realized Business

Process Variant 12

Realized Business

Process Variant 13

Config

Building

Block 1

Config

Building

Block 2

Config

Building

Block 3

Config

Building

Block 4

Config

Building

Block 5

Config

Building

Block 6

Config

Building

Block 7

Config

Building

Block 8

Config

Building

Block 9

Config

Building

Block 10

BC Sets IMG Objects

Realized Business

Process N

hellip

To

p-d

ow

n d

efi

nit

ion

of

Imp

lem

en

tati

on

Packag

es

fro

m E

nd

-to

-en

d P

rocess

Bo

tto

m-u

p d

efi

nit

ion

of

Co

nfi

gu

rati

on

Bu

ild

ing

Blo

cks f

rom

So

ftw

are

13



Business Content



Business Content

14




(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS











Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

6


SAP Business Suite7


SAP Business Suite



EhP

EhP




SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular


disruption



Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate


For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control



For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP

7



Industry Context

Sp

ec

ific

In

du

str

y A

dd

itio

ns

Ind

us

try A

lign

ed

Pro

ce

ss

es



CustomerService



SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular


disruption



Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate


For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control



For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP


Process Components

SAP Applications

OrderMgmt

Platform Components

SAP NetWeaver

Service amp Event

Enablement

Enterprise SOA

Provisioning

Service-

enabled


Service amp Event

Composition

Enterprise SOA

Consumption

UI Composition

Information

Composition

SAP Business Suite7



Management (BPM)

User

Interface


Duet

Connectivity amp

Integration

Non SAP amp

Legacy


Applications

Bu

sin

ess P

artn

er

Service Bus

SOA Design

Governance

SOA Management

Enterprise

Services

SOA Middleware

Co

mp

os

itio

n

En

vir

on

men

t

Pro

cess

Inte

gra

tio

n

8



SAP Solution



existing Business

Model

Business Model

Innovation

Process

Evolution


the new process

management

approach

BPM

Technology

Evolution


Optimized Core


the new technology

capabilities

Business Modularity

Process Focus

(operational

processes)


Commonity Processes

Processes

Differentiation

Link between

Business Model

and Operational

Processes


link

Strong Link




Mindset



TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS






9




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS









End-to-end Value

Scenario



ResponsiveSupply

Network

HighPerforming

Assets




Strategic IT



SAP Business Suite



En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns




En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns

CFO Cash amp

Liquidity

Supply Chain

Order Fill Rates

Manufacturing


Sales

Revenue and


Product Mgmt

Time to Profit



End-to-end

Processes


and Supply Planning


10






ramp-up


Engineering 3

Service Ops 2

Research 2

Product

Strategy

Component

Suppliers

Manufacturing

Supplier 1









Quality and Scale






effort






Time Savings








Engineering 2

Manufacturing

Supplier 2

Sales

Marketing 2

Purchasin

g

Engineering

Sales

Marketing

Manufacturing

Service

Ops

Research

Customers

Where SOA helps




Component

and Task Sourcing

Ramp-up



Marketing

Service

Manufacturing

Development

Spare parts

management

Service ramp-

up

Design

Release

Head of RampD

Product

Portfolio

Planning

Prototyping and

production

ramp-up

Head of Marketing


Head of Service


managed


Complaints

and returns

analyses

Manufactu-

ring Setup

Planning

Quality and

SLA

requirements

specification

Quality

engineering

and

improvement

Concept

Management

Product

Development

including

Configuration

Management

Development

collaboration

and strategic

sourcing

Product

Initiative

Management

(DFM)

Service

Portfolio

Planning

Hand-over to

manufacturing

and service

Change and

Configuration

Management

Project

Management

Product

Costing

Supplier

identification

and onboarding

Supplier

qualification

Contract

Management

Contract

monitoring





11


CAE

Product Design






Product

Initiative

Management

Complaints

and returns

analyses

Service

Portfolio

Planning

Product

Costing

Manufacturing

Setup Planning

Concept

Management

Collaboration

and strategic

sourcing

Development amp

Configuration

Management

Project

Management

Product

Portfolio

Planning

Product

Costing

Project

Management

Product

CostingDevelopment

Management

21

Process overview

Document

Management

Create amp

Manage

Material Master

Product

Structure

Management

Configuration

Management

3 4

Simulation amp

Test

5


Create

Document

Check In

Document File

Variant

Create

Requirements

Create

Specification

Read

Document

File

Variant

Find

Document by

Object

References


Create

Document

Store Results





12






Business Content


Product Design

Package 1

Component and Task

Sourcing

Package 2

Ramp-up for

Production

Package 3

Implementation

Package Nhellip

Realized Business

Process 1

Realized Business

Process Variant 11

Realized Business

Process Variant 12

Realized Business

Process Variant 13

Config

Building

Block 1

Config

Building

Block 2

Config

Building

Block 3

Config

Building

Block 4

Config

Building

Block 5

Config

Building

Block 6

Config

Building

Block 7

Config

Building

Block 8

Config

Building

Block 9

Config

Building

Block 10

BC Sets IMG Objects

Realized Business

Process N

hellip

To

p-d

ow

n d

efi

nit

ion

of

Imp

lem

en

tati

on

Packag

es

fro

m E

nd

-to

-en

d P

rocess

Bo

tto

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p d

efi

nit

ion

of

Co

nfi

gu

rati

on

Bu

ild

ing

Blo

cks f

rom

So

ftw

are

13



Business Content



Business Content

14




(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS











Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

7



Industry Context

Sp

ec

ific

In

du

str

y A

dd

itio

ns

Ind

us

try A

lign

ed

Pro

ce

ss

es



CustomerService



SAP Business Suite7


SAP Business Suite



EhP

EhP

Pre-integrated

Industry specific

Processes

Flexible Modular


disruption



Your Industry

Continued SOA

enablement and

innovation

More Harmonized

UIrsquos Across

Applications and

processes

Embedded analytics

for contextualized

Insight

Best-Run NOW

packages to

solve immediate


For Increased

User

Productivity

IndustryAdd-On

For Increased

Business and

IT Efficiency

For Value

Focused Fast

Deployments

For informed

decision making

and Control



For faster focused

solution evolution

with lower costs

For performance

advancement in core

industry processes

CRM SRM SCM PLM ERP


Process Components

SAP Applications

OrderMgmt

Platform Components

SAP NetWeaver

Service amp Event

Enablement

Enterprise SOA

Provisioning

Service-

enabled


Service amp Event

Composition

Enterprise SOA

Consumption

UI Composition

Information

Composition

SAP Business Suite7



Management (BPM)

User

Interface


Duet

Connectivity amp

Integration

Non SAP amp

Legacy


Applications

Bu

sin

ess P

artn

er

Service Bus

SOA Design

Governance

SOA Management

Enterprise

Services

SOA Middleware

Co

mp

os

itio

n

En

vir

on

men

t

Pro

cess

Inte

gra

tio

n

8



SAP Solution



existing Business

Model

Business Model

Innovation

Process

Evolution


the new process

management

approach

BPM

Technology

Evolution


Optimized Core


the new technology

capabilities

Business Modularity

Process Focus

(operational

processes)


Commonity Processes

Processes

Differentiation

Link between

Business Model

and Operational

Processes


link

Strong Link




Mindset



TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS






9




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS









End-to-end Value

Scenario



ResponsiveSupply

Network

HighPerforming

Assets




Strategic IT



SAP Business Suite



En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns




En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

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P E

RP

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ha

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tp

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ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns

CFO Cash amp

Liquidity

Supply Chain

Order Fill Rates

Manufacturing


Sales

Revenue and


Product Mgmt

Time to Profit



End-to-end

Processes


and Supply Planning


10






ramp-up


Engineering 3

Service Ops 2

Research 2

Product

Strategy

Component

Suppliers

Manufacturing

Supplier 1









Quality and Scale






effort






Time Savings








Engineering 2

Manufacturing

Supplier 2

Sales

Marketing 2

Purchasin

g

Engineering

Sales

Marketing

Manufacturing

Service

Ops

Research

Customers

Where SOA helps




Component

and Task Sourcing

Ramp-up



Marketing

Service

Manufacturing

Development

Spare parts

management

Service ramp-

up

Design

Release

Head of RampD

Product

Portfolio

Planning

Prototyping and

production

ramp-up

Head of Marketing


Head of Service


managed


Complaints

and returns

analyses

Manufactu-

ring Setup

Planning

Quality and

SLA

requirements

specification

Quality

engineering

and

improvement

Concept

Management

Product

Development

including

Configuration

Management

Development

collaboration

and strategic

sourcing

Product

Initiative

Management

(DFM)

Service

Portfolio

Planning

Hand-over to

manufacturing

and service

Change and

Configuration

Management

Project

Management

Product

Costing

Supplier

identification

and onboarding

Supplier

qualification

Contract

Management

Contract

monitoring





11


CAE

Product Design






Product

Initiative

Management

Complaints

and returns

analyses

Service

Portfolio

Planning

Product

Costing

Manufacturing

Setup Planning

Concept

Management

Collaboration

and strategic

sourcing

Development amp

Configuration

Management

Project

Management

Product

Portfolio

Planning

Product

Costing

Project

Management

Product

CostingDevelopment

Management

21

Process overview

Document

Management

Create amp

Manage

Material Master

Product

Structure

Management

Configuration

Management

3 4

Simulation amp

Test

5


Create

Document

Check In

Document File

Variant

Create

Requirements

Create

Specification

Read

Document

File

Variant

Find

Document by

Object

References


Create

Document

Store Results





12






Business Content


Product Design

Package 1

Component and Task

Sourcing

Package 2

Ramp-up for

Production

Package 3

Implementation

Package Nhellip

Realized Business

Process 1

Realized Business

Process Variant 11

Realized Business

Process Variant 12

Realized Business

Process Variant 13

Config

Building

Block 1

Config

Building

Block 2

Config

Building

Block 3

Config

Building

Block 4

Config

Building

Block 5

Config

Building

Block 6

Config

Building

Block 7

Config

Building

Block 8

Config

Building

Block 9

Config

Building

Block 10

BC Sets IMG Objects

Realized Business

Process N

hellip

To

p-d

ow

n d

efi

nit

ion

of

Imp

lem

en

tati

on

Packag

es

fro

m E

nd

-to

-en

d P

rocess

Bo

tto

m-u

p d

efi

nit

ion

of

Co

nfi

gu

rati

on

Bu

ild

ing

Blo

cks f

rom

So

ftw

are

13



Business Content



Business Content

14




(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS











Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

8



SAP Solution



existing Business

Model

Business Model

Innovation

Process

Evolution


the new process

management

approach

BPM

Technology

Evolution


Optimized Core


the new technology

capabilities

Business Modularity

Process Focus

(operational

processes)


Commonity Processes

Processes

Differentiation

Link between

Business Model

and Operational

Processes


link

Strong Link




Mindset



TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS






9




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS









End-to-end Value

Scenario



ResponsiveSupply

Network

HighPerforming

Assets




Strategic IT



SAP Business Suite



En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns




En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns

CFO Cash amp

Liquidity

Supply Chain

Order Fill Rates

Manufacturing


Sales

Revenue and


Product Mgmt

Time to Profit



End-to-end

Processes


and Supply Planning


10






ramp-up


Engineering 3

Service Ops 2

Research 2

Product

Strategy

Component

Suppliers

Manufacturing

Supplier 1









Quality and Scale






effort






Time Savings








Engineering 2

Manufacturing

Supplier 2

Sales

Marketing 2

Purchasin

g

Engineering

Sales

Marketing

Manufacturing

Service

Ops

Research

Customers

Where SOA helps




Component

and Task Sourcing

Ramp-up



Marketing

Service

Manufacturing

Development

Spare parts

management

Service ramp-

up

Design

Release

Head of RampD

Product

Portfolio

Planning

Prototyping and

production

ramp-up

Head of Marketing


Head of Service


managed


Complaints

and returns

analyses

Manufactu-

ring Setup

Planning

Quality and

SLA

requirements

specification

Quality

engineering

and

improvement

Concept

Management

Product

Development

including

Configuration

Management

Development

collaboration

and strategic

sourcing

Product

Initiative

Management

(DFM)

Service

Portfolio

Planning

Hand-over to

manufacturing

and service

Change and

Configuration

Management

Project

Management

Product

Costing

Supplier

identification

and onboarding

Supplier

qualification

Contract

Management

Contract

monitoring





11


CAE

Product Design






Product

Initiative

Management

Complaints

and returns

analyses

Service

Portfolio

Planning

Product

Costing

Manufacturing

Setup Planning

Concept

Management

Collaboration

and strategic

sourcing

Development amp

Configuration

Management

Project

Management

Product

Portfolio

Planning

Product

Costing

Project

Management

Product

CostingDevelopment

Management

21

Process overview

Document

Management

Create amp

Manage

Material Master

Product

Structure

Management

Configuration

Management

3 4

Simulation amp

Test

5


Create

Document

Check In

Document File

Variant

Create

Requirements

Create

Specification

Read

Document

File

Variant

Find

Document by

Object

References


Create

Document

Store Results





12






Business Content


Product Design

Package 1

Component and Task

Sourcing

Package 2

Ramp-up for

Production

Package 3

Implementation

Package Nhellip

Realized Business

Process 1

Realized Business

Process Variant 11

Realized Business

Process Variant 12

Realized Business

Process Variant 13

Config

Building

Block 1

Config

Building

Block 2

Config

Building

Block 3

Config

Building

Block 4

Config

Building

Block 5

Config

Building

Block 6

Config

Building

Block 7

Config

Building

Block 8

Config

Building

Block 9

Config

Building

Block 10

BC Sets IMG Objects

Realized Business

Process N

hellip

To

p-d

ow

n d

efi

nit

ion

of

Imp

lem

en

tati

on

Packag

es

fro

m E

nd

-to

-en

d P

rocess

Bo

tto

m-u

p d

efi

nit

ion

of

Co

nfi

gu

rati

on

Bu

ild

ing

Blo

cks f

rom

So

ftw

are

13



Business Content



Business Content

14




(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS











Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

9




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS









End-to-end Value

Scenario



ResponsiveSupply

Network

HighPerforming

Assets




Strategic IT



SAP Business Suite



En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns




En

ha

ncem

en

t p

acka

ge

s

SA

P S

RM

SA

P C

RM

SA

P S

CM

SA

P P

LM

SA

P E

RP

En

ha

ncem

en

tp

acka

ge

s

Ind

ustr

y

Ap

plic

atio

ns

Co

mp

lem

en

tary

Ap

plic

atio

ns

CFO Cash amp

Liquidity

Supply Chain

Order Fill Rates

Manufacturing


Sales

Revenue and


Product Mgmt

Time to Profit



End-to-end

Processes


and Supply Planning


10






ramp-up


Engineering 3

Service Ops 2

Research 2

Product

Strategy

Component

Suppliers

Manufacturing

Supplier 1









Quality and Scale






effort






Time Savings








Engineering 2

Manufacturing

Supplier 2

Sales

Marketing 2

Purchasin

g

Engineering

Sales

Marketing

Manufacturing

Service

Ops

Research

Customers

Where SOA helps




Component

and Task Sourcing

Ramp-up



Marketing

Service

Manufacturing

Development

Spare parts

management

Service ramp-

up

Design

Release

Head of RampD

Product

Portfolio

Planning

Prototyping and

production

ramp-up

Head of Marketing


Head of Service


managed


Complaints

and returns

analyses

Manufactu-

ring Setup

Planning

Quality and

SLA

requirements

specification

Quality

engineering

and

improvement

Concept

Management

Product

Development

including

Configuration

Management

Development

collaboration

and strategic

sourcing

Product

Initiative

Management

(DFM)

Service

Portfolio

Planning

Hand-over to

manufacturing

and service

Change and

Configuration

Management

Project

Management

Product

Costing

Supplier

identification

and onboarding

Supplier

qualification

Contract

Management

Contract

monitoring





11


CAE

Product Design






Product

Initiative

Management

Complaints

and returns

analyses

Service

Portfolio

Planning

Product

Costing

Manufacturing

Setup Planning

Concept

Management

Collaboration

and strategic

sourcing

Development amp

Configuration

Management

Project

Management

Product

Portfolio

Planning

Product

Costing

Project

Management

Product

CostingDevelopment

Management

21

Process overview

Document

Management

Create amp

Manage

Material Master

Product

Structure

Management

Configuration

Management

3 4

Simulation amp

Test

5


Create

Document

Check In

Document File

Variant

Create

Requirements

Create

Specification

Read

Document

File

Variant

Find

Document by

Object

References


Create

Document

Store Results





12






Business Content


Product Design

Package 1

Component and Task

Sourcing

Package 2

Ramp-up for

Production

Package 3

Implementation

Package Nhellip

Realized Business

Process 1

Realized Business

Process Variant 11

Realized Business

Process Variant 12

Realized Business

Process Variant 13

Config

Building

Block 1

Config

Building

Block 2

Config

Building

Block 3

Config

Building

Block 4

Config

Building

Block 5

Config

Building

Block 6

Config

Building

Block 7

Config

Building

Block 8

Config

Building

Block 9

Config

Building

Block 10

BC Sets IMG Objects

Realized Business

Process N

hellip

To

p-d

ow

n d

efi

nit

ion

of

Imp

lem

en

tati

on

Packag

es

fro

m E

nd

-to

-en

d P

rocess

Bo

tto

m-u

p d

efi

nit

ion

of

Co

nfi

gu

rati

on

Bu

ild

ing

Blo

cks f

rom

So

ftw

are

13



Business Content



Business Content

14




(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS











Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

10






ramp-up


Engineering 3

Service Ops 2

Research 2

Product

Strategy

Component

Suppliers

Manufacturing

Supplier 1









Quality and Scale






effort






Time Savings








Engineering 2

Manufacturing

Supplier 2

Sales

Marketing 2

Purchasin

g

Engineering

Sales

Marketing

Manufacturing

Service

Ops

Research

Customers

Where SOA helps




Component

and Task Sourcing

Ramp-up



Marketing

Service

Manufacturing

Development

Spare parts

management

Service ramp-

up

Design

Release

Head of RampD

Product

Portfolio

Planning

Prototyping and

production

ramp-up

Head of Marketing


Head of Service


managed


Complaints

and returns

analyses

Manufactu-

ring Setup

Planning

Quality and

SLA

requirements

specification

Quality

engineering

and

improvement

Concept

Management

Product

Development

including

Configuration

Management

Development

collaboration

and strategic

sourcing

Product

Initiative

Management

(DFM)

Service

Portfolio

Planning

Hand-over to

manufacturing

and service

Change and

Configuration

Management

Project

Management

Product

Costing

Supplier

identification

and onboarding

Supplier

qualification

Contract

Management

Contract

monitoring





11


CAE

Product Design






Product

Initiative

Management

Complaints

and returns

analyses

Service

Portfolio

Planning

Product

Costing

Manufacturing

Setup Planning

Concept

Management

Collaboration

and strategic

sourcing

Development amp

Configuration

Management

Project

Management

Product

Portfolio

Planning

Product

Costing

Project

Management

Product

CostingDevelopment

Management

21

Process overview

Document

Management

Create amp

Manage

Material Master

Product

Structure

Management

Configuration

Management

3 4

Simulation amp

Test

5


Create

Document

Check In

Document File

Variant

Create

Requirements

Create

Specification

Read

Document

File

Variant

Find

Document by

Object

References


Create

Document

Store Results





12






Business Content


Product Design

Package 1

Component and Task

Sourcing

Package 2

Ramp-up for

Production

Package 3

Implementation

Package Nhellip

Realized Business

Process 1

Realized Business

Process Variant 11

Realized Business

Process Variant 12

Realized Business

Process Variant 13

Config

Building

Block 1

Config

Building

Block 2

Config

Building

Block 3

Config

Building

Block 4

Config

Building

Block 5

Config

Building

Block 6

Config

Building

Block 7

Config

Building

Block 8

Config

Building

Block 9

Config

Building

Block 10

BC Sets IMG Objects

Realized Business

Process N

hellip

To

p-d

ow

n d

efi

nit

ion

of

Imp

lem

en

tati

on

Packag

es

fro

m E

nd

-to

-en

d P

rocess

Bo

tto

m-u

p d

efi

nit

ion

of

Co

nfi

gu

rati

on

Bu

ild

ing

Blo

cks f

rom

So

ftw

are

13



Business Content



Business Content

14




(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS











Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

11


CAE

Product Design






Product

Initiative

Management

Complaints

and returns

analyses

Service

Portfolio

Planning

Product

Costing

Manufacturing

Setup Planning

Concept

Management

Collaboration

and strategic

sourcing

Development amp

Configuration

Management

Project

Management

Product

Portfolio

Planning

Product

Costing

Project

Management

Product

CostingDevelopment

Management

21

Process overview

Document

Management

Create amp

Manage

Material Master

Product

Structure

Management

Configuration

Management

3 4

Simulation amp

Test

5


Create

Document

Check In

Document File

Variant

Create

Requirements

Create

Specification

Read

Document

File

Variant

Find

Document by

Object

References


Create

Document

Store Results





12






Business Content


Product Design

Package 1

Component and Task

Sourcing

Package 2

Ramp-up for

Production

Package 3

Implementation

Package Nhellip

Realized Business

Process 1

Realized Business

Process Variant 11

Realized Business

Process Variant 12

Realized Business

Process Variant 13

Config

Building

Block 1

Config

Building

Block 2

Config

Building

Block 3

Config

Building

Block 4

Config

Building

Block 5

Config

Building

Block 6

Config

Building

Block 7

Config

Building

Block 8

Config

Building

Block 9

Config

Building

Block 10

BC Sets IMG Objects

Realized Business

Process N

hellip

To

p-d

ow

n d

efi

nit

ion

of

Imp

lem

en

tati

on

Packag

es

fro

m E

nd

-to

-en

d P

rocess

Bo

tto

m-u

p d

efi

nit

ion

of

Co

nfi

gu

rati

on

Bu

ild

ing

Blo

cks f

rom

So

ftw

are

13



Business Content



Business Content

14




(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS











Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

12






Business Content


Product Design

Package 1

Component and Task

Sourcing

Package 2

Ramp-up for

Production

Package 3

Implementation

Package Nhellip

Realized Business

Process 1

Realized Business

Process Variant 11

Realized Business

Process Variant 12

Realized Business

Process Variant 13

Config

Building

Block 1

Config

Building

Block 2

Config

Building

Block 3

Config

Building

Block 4

Config

Building

Block 5

Config

Building

Block 6

Config

Building

Block 7

Config

Building

Block 8

Config

Building

Block 9

Config

Building

Block 10

BC Sets IMG Objects

Realized Business

Process N

hellip

To

p-d

ow

n d

efi

nit

ion

of

Imp

lem

en

tati

on

Packag

es

fro

m E

nd

-to

-en

d P

rocess

Bo

tto

m-u

p d

efi

nit

ion

of

Co

nfi

gu

rati

on

Bu

ild

ing

Blo

cks f

rom

So

ftw

are

13



Business Content



Business Content

14




(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS











Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

13



Business Content



Business Content

14




(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS











Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

14




(New ASAP)

Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS











Description



provides a proven


rich implementation


projects



more

More info

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

15


















RealizationFinal

Preparation

Go Live

SupportBlueprint

Project

PreparationRun SAP





Delivery Run

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

16



ASAP Methodology

MHP Note





WBS Structure

Phase

Work stream

Deliverable

Sub-Deliverable

Phase

Deliverable Group

Deliverable

Sub-Deliverable

Activity

Task

Output

STREAMLINED

WBS





Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

17


Enterprise Modeling





by IDS Scheer


Value Chain Diagram




Synchronization

Information

Architecture

Enterprise

Architecture



SAP


content


Demo

BPX






18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

18





Learn from the

BPM Use Cases

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

19
























process of managing




SAP Manager

GISA GmbH




Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering

2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Implemented process


broader Service

Connection

Management process

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

20





Customer

Customer agent 1

Customer agent 2

Customer agent 3

ERP system

Human Activities
















Business Rules

Automated decision











flexibly

ldquo


21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

21

Process Step 1


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

22

Process Step 2


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

23

Process Step 3a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




Order

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

24

Process Step 3b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

25

Process Step 4a


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

26

Process Step 4b


Requests new house


power


Checks whether


collective order

Customer Agent




specific offering


specific offering


standard-offering




27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

27


Next steps


2009Customer

Inquiry

Quotation

Processing

Execution of

Construction

Work




Showcase Next Steps






Successfully

completed




Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

28







Mindset

TRAINING


PROCESS DESIGN

METHODOLOGY

TOOLS








29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

29



Business

IT




model differencing

Business

Process

Experts


Business

User

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Executive

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Manager

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Info Architect

(IA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Architect

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Admin

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Application

Consultant

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Services

Developer

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

IT Developer ndash

Hard Corelsquo

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Expert

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Business

Analyst (BA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Process

Architect (PA)

Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Rules

Roles

UI

Workflow

amp Task

Event

Data

Process Context

Create Claim



Out

of

stock

Product

15 min

Reple-

nish-

ment

order

Out

of

stock

Product

15 min

Reple-

nish-

ment

order




30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

30




SAP Certified

Professional

BPX



Expert Sessions

Phonix




Vienna




31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

31


Virtual SAP TechEd





attended


Best Practices

Product Roadmaps



2006 2007 2008 and




Volume Licensing




Further Information

SAP Public Web

BPM Use Cases (BPX)


e20Cases





SAP NetWeaver BPM



BPM Books



ISBN 9781592292318


32


Further Information













5b5bBPM5d5d7c



[[BPM_P]]|

Thank You

33

ContactFeedback






















All Rights Reserved

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