bpm100.pdf

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BPM100

Business Process Management

(BPM): Overview and Roadmap

Wolfgang Hilpert, SVP, Solution Management SOA & BPM, SAP AG

Thomas Volmering, Sr. Director, Solution Management SOA & BPM, SAP AG

October 2009

© SAP AG 2009. All rights reserved. / Page 2

Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be

disclosed without the permission of SAP. This presentation is not subject to your license

agreement or any other service or subscription agreement with SAP. SAP has no obligation to

pursue any course of business outlined in this document or any related presentation, or to

develop or release any functionality mentioned therein. This document, or any related

presentation and SAP's strategy and possible future developments, products and or platforms

directions and functionality are all subject to change and may be changed by SAP at any time

for any reason without notice. The information on this document is not a commitment, promise

or legal obligation to deliver any material, code or functionality. This document is provided

without a warranty of any kind, either express or implied, including but not limited to, the implied

warranties of merchantability, fitness for a particular purpose, or non-infringement. This

document is for informational purposes and may not be incorporated into a contract. SAP

assumes no responsibility for errors or omissions in this document, except if such damages

were caused by SAP intentionally or grossly negligent.

All forward-looking statements are subject to various risks and uncertainties that could cause

actual results to differ materially from expectations. Readers are cautioned not to place undue

reliance on these forward-looking statements, which speak only as of their dates, and they

should not be relied upon in making purchasing decisions.

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Agenda

1. Introducing Business Process Management (BPM)

2. Highlights of BPM with SAP NetWeaver Composition Environment 7.2

3. Demo

4. Conclusions and Outlook


I N T E G R A

T I O N

Process Components

SAP Applications

Order Mgmt.

...

Platform Components

Non SAP &Legacy

Service & EventComposition

Service & EventEnablement

Business ProcessManagement (BPM)

Business RulesManagement (BRM)

ServiceBus

Customer & Partner Applications

InformationComposition

SOAManagement

B u s i n e s s

P a r t n e r

SAP NetWeaver

MDM BI …

Connectivity &Integration

SOA Design

Governance

Enterprise

Services

C O M P O S I T I O N

Efficiently Combine Best Practice And

Differentiating Processes

■ Easily build composite apps on top of core

application processes

■ Pre-defined SOA artifacts for accelerated

SOA projects + SOA design governance

■ Evolution to a common process layer

Improve Developer Productivity

■ Lowest cost of development through anintegrated composition environment

Efficiently Integrate Heterogeneous

Landscapes

■ One SOA middleware for efficient service-

mediation and standards based integration of

heterogeneous landscapes

Managed Process Flexibility & Integration

One SOA infrastructure for best practice and own practices

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SAP NetWeaver Business Process Management

Delivered with SAP NetWeaver Composition Environment

Composition of “own practices” State-of-the art business process composition

Embedded in an integrated composition environment

Superior integration with SAP Business Suite

Direct path from business view to process execution

■ Nothing ―lost in translation‖

■ Dynamic role-based views

■ Single active model

■ Flexible execution

■ Business Rules management (BRM)

■ Embedded rules in process to drive process agili ty

Automate processes where users are interacting with multiple systems :

Employee on-boarding, vacancy-to-hire, asset management, budget preparation,

forecasting, and automated procurement process

Handle critical business exceptions and events: Project issue management, high-valueclaim, out-of-stock, and hourly worker exceptional scheduling

Common use cases / patterns

Processes that involve paper forms and approvals:

Loan applications, new customer accounts, and vacation requests

People-centric processes:

Case management, claims, self-service, multi-channel access, and promotion crew request

A

p p - C e n t r i c

N o n - A p p - C e n t r i c

DESIGN PARTNERS


Manage Enterprise Business Processes

Application Core Processes

© SAP 2008 / Page 6


1 Define & standardize core business processes

Leverage packaged Business Applications

Adopt service-enabled industry-specific best practices

SRM SCM ERPPLMCRMNon-SAP


(Business Applications)

Core business processes, covered by

SAP Business Suite

Expose business logic via

Service Interfaces / GDT

RFC / BAPI

Business Objects /

Events

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usiness

IT


Personas Across the Enterprise

Business

Expert

Business

Analyst

Process

Architect

Business

User

Business

Manager

Executive

Information

Architect

Application

Architect

Administrator

Application

Consultant

Services

Developer

Developer

Business Process

Expert (BPX)

Design

CollaborationV ertical

• Different

personas

• Layers of

abstraction

Horizontal• multi-design

user support

• threaded model

discussions

• model

differencing


Process Composition Details

SAP NetWeaver Business Process Management in 2009

Direct path from business view to

process execution

Model and execute rule-based composite

business processes

Business-friendly graphical modeler based

on business process modeling notation

(BPMN)

Combine human interaction and system

integration in one model

Support key process concepts (workflow,

event, task, rules, context, roles, and UI)

throughout their life cycle

Process UI generation out of the process

context (data types)

Process reporting with defined reporting

points embedded in the process model

End-to-end eventing integrated with SAP

local events (event provisioning) and

correlated to the process directly (including

intermediate message events)

Process server

Process

composer Process

Desk

Process

desk

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Agenda


2. Highlights of BPM with SAP NetWeaver Composition Environment

7.2

3. Demo



Highlights of SAP NetWeaver BPM

Business Friendly Process Modeling

1

2

3

Process Modeling perspective for process

sketching and hand-over to Process

Development perspective (build control)

Supports various stages of process design

Rapid prototyping (build & deploy of

incomplete model) with default tasks and

mock services

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Enhanced UI technology support

Auto-generation of User Interfaces (UI) out of the

process context (data objects) for Visual Composer

and Web Dynpro Java



Intermediate Message Events

Intermediate Message Events support

correlation of event messages to

running process instances

Superior connectivity to SAP’s local

event infrastructure for asynchronous

communication in a business process

context

Correlation condition based on defined

process context (data objects),business rules and functions

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Embedded Sub Processes

Support for referenced and embedded sub-processes



Enhancement of analytical reporting capabilities

Define reporting activities based on process

context (data objects) to automatically

generate the reporting data structure

Out-of-the box data extractors for

SAP NetWeaver BW

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DEMO SAP NetWeaver BPM 7.2


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DEMO Business Rules


Agenda


2. Highlights of BPM with SAP NetWeaver Composition Environment 7.2

3. Demo


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React flexibly to local business

needs - support localization of global

SAP Business Suite roll out for Coke

bottlers

Easy implementation of rules in

business processes - change

business rules fast and flexibly and

even without coding

Faster process innovation cycle

– implement innovate new businessprocesses on top of SAP Business

Suite

“We expect that SAP

NetWeaver BPM will help to

significantly reduce the time

to implement new and change

existing business processes.”

Alexander Grobe

Manager Innovation and

Enterprise Architecture

Germany’s Coca-Cola bottler

Considers SAP NetWeaver BPM to support future BPM vision


Sub Process

Germany’s Coca-Cola bottler

Productive usage of SAP NetWeaver BPM – Promotion Planning

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React flexibly to new requirements –

De-regulation in the power industry

drives the need for utility companies to

implement new, flexible processes

Create innovative processes – As

a showcase, GISA created a process

template that streamlines customer

inquiries for new electricity

connections via a customer portal

SAP NetWeaver BPM @ GISA

German IT service provider creates process templates for the utilities industry

Leveraging a SOA-based

implementation approach – SAP

NetWeaver BPM allows GISA toflexibly orchestrate enterprise services

and combine them with human

interactions in one process model

“We use SAP NetWeaver BPM

to create innovative process

templates to meet utility-

specific requirements, for

example to streamline the

process of managing

customer inquiries for newelectricity connections.”

Hans-Ludwig Reinecke

SAP Manager

GISA GmbH


Common process layer SAP reference content including extension points

Process modeling across core and composite processes

Extending application core processes along business

process context

One model, different views for different personas

Common monitoring, life-cycle management and process

performance management

Business scenario

Execution model

Specification model

Process visibilityExecutive

Developer

Analyst

LoB

Process transparency

Repository

(federated)

Common process layer

SAP Business SuiteProcess composition

Event infrastructure

ESB

Next Step: Common Process Layer

Business Process Management for Core and Composite Processes

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Future Direction


Enhanced UI technology

support

Enhanced business rules mgmt

Business event consumption

Reference content for

application core processes via

SAP Solution Manager

Enhanced discovery of SOA

extension points

Process reporting

Integration to SAP NetWeaver

BW

Pre-defined BWContent

Planned - 2009PLANNED

Future Direction VISION

2008 2009

RELEASE PLANFOCUS AREAS

Process

Composition

Common

Process Layer

Process

Visibility

Compose new innovative business processextensionsProcessComposition

Enable end-to-end process transparency on

application core processes and process extensions

Common Process

Layer

Improve process visibility to enable processoptimizationProcess Visibility

DETAILS

Additional UI technology

support

Rich client for business analyst

Platform openness via APIs

Customer authoring for

business processes

Process extension throughcomposition along business

process context

Process analytics

Enhanced BI front-end tooling

Business activity monitoring

BPM centric business

applications

Online design collaboration

Industry specific applications

Model driven business

configuration

Broader SAP process contentoffering

End-to-end process

monitoring & analytics (core &

extension)

Actionable process analytics

SAP NetWeaver CE 7.2

SAP NetWeaver

CE 7.1, EHP1

This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided

without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.


Next Innovation

Gravity – Collaborative Process Design on Google Wave

―Gravity‖ is a prototype developed by SAP NetWeaver Development with SAP Research

in Brisbane, Australia providing real-time, cloud-based collaborative business process

modelling within Google Wave.

http://wave.google.com/

http://wave.google.com/

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Time Sheets for External Employees

An Implementation Package based on SOA

Time Recording via SAP Interactive Forms by Adobe (Digital Time Sheets)

SAP NetWeaver BPM Process for Approval Workflow and Backend Recording


Time Sheets for External Employees

An Implementation Package based on SOA

Use Case

Have external employees record their time using SAP Interactive Forms by Adobe that areexchanged via email and approved using a workflow composite application

Business Value

Quicker recording of times by external employees and quicker check of time sheets

Continuous process without gaps, paper forms, or manual data conversion steps reducing

error and improving operational efficiency

Improved process security as external employees do not require access to internal systems

for time recording

SAP NetWeaver BPM Value

Rapid solution design with business through the use of the Business Process Modeling

Notation (BPMN)

Flexible architecture allows low-cost adjustments when recording or approval policies change

reducing overall cost of operations

Loosely coupled integration with SAP ERP through the use of Enterprise Services

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SAP EcoHub (ecohub.sap.com)

More Implementation Packages based on SOA

Search by solution need

Or type in “Implementation Package” to find them all


Virtual SAP TechEd :

Extend your SAP TechEd Year Round

Best of SAP TechEd at Your fingertips

View sessions that you missed

Replay and review sessions that you

attended

Quality SAP TechEd Training

Best Practices

Product Roadmaps

Learn at your own pace

Gain Access to sessions recorded in

2006, 2007, 2008 and

2009* (*available December 2009)

24/7 Access online/offline

Flexible Course Syllabus

Volume Licensing

Special Pricing for multiple subscribers

http://www.sdn.sap.com/irj/scn/virtualteched-allsessions






8/12/2019 BPM100.pdf



Further Information

Related Workshops/Lectures at SAP TechEd 2009

BPM100, SAP NetWeaver BPM Overview and Roadmap, Lecture

BPM101, Overview of SAP NetWeaver BRM in SAP NetWeaver CE

BPM160, SAP NetWeaver BPM for Business Process ExpertsBPM263, Using Adobe Form in SAP NetWeaver BPM

BPM300, Architecture Guidelines for Composite Applications

BPM360, Composite Application Development: the Business Objects

and Services Layer

Related SAP Education and Certification Opportunities

http://www.sap.com/education/

SAP Public Web:

SAP Developer Network (SDN): www.sdn.sap.comBusiness Process Expert (BPX) Community: www.bpx.sap.com

SAP BusinessObjects Community (BOC): www.boc.sap.com

Thank You!


http://www.sdn.sap.com/

http://www.bpx.sap.com/

http://www.boc.sap.com/

http://www.boc.sap.com/

http://www.bpx.sap.com/

http://www.sdn.sap.com/


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