bp social media response to spill

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BP Social Media Response to Spill

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Post on 03-Sep-2014

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BP now has a substantial social media strategy in place –allowing the company to present a more human face. Messages on these channels convey regret, commitment to cleanup , claims, etc. Is the strategy working ?

TRANSCRIPT

Page 1: BP Social Media Response to Spill

BP Social Media Response to Spill

Page 2: BP Social Media Response to Spill

It doesn't get much worse than BP's continuing disaster in the Gulf of Mexico. BP is using Social Media to manage it's PR

Page 3: BP Social Media Response to Spill

BP has set up @BPAmerica and @Oil_Spill_2010 Twitter accounts to provide information. These accounts have about 15,695 and 7,844 followers, respectively.

Page 4: BP Social Media Response to Spill

BP Tweets on Twitter

Page 5: BP Social Media Response to Spill

BP America is using Flickr channel to show pictures of the Gulf of Mexico incident, focusing on the clean-up efforts, community engagement and claims reimbursements.

Page 6: BP Social Media Response to Spill

BP's pictures on FlickR

Page 7: BP Social Media Response to Spill

BP's pictures on FlickR

Page 8: BP Social Media Response to Spill

Official YouTube channel of BP America – using Social Media to directly communicate with the public.

Page 9: BP Social Media Response to Spill

Facebook page to engage the public in an informative manner about their efforts associated with the oil spill in the Gulf of Mexico.

Page 10: BP Social Media Response to Spill

Another Facebook page from the Unified Command providing information regarding the Gulf Coast Deepwater Horizon Oil Spill.

Page 11: BP Social Media Response to Spill

BP now has a substantial social media strategy in place – allowing the company to present a more human face. Messages on these channels convey regret, commitment to cleanup , claims, etc.

Is the strategy working? We would like to hear your thoughts?

Please leave a comment here on Slideshare

Page 12: BP Social Media Response to Spill

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