boomsevenchoicessummary
TRANSCRIPT
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SUCCESS PointsThis book will teach youhow to:
Make the seemingly
most mundane job
meaningful
Place service over
self-interest
Take risks and accept
the possibility of
failure
Increase your success
by empowering others
to achieve
Thomas Nelson Inc. 2007, Freibergs.comISBN: 9781595551160286 pages, $26.99
SUCCESS.com SUCCESS BOOK SUMMARIPage 1
The Freedom to ChooseDiscover the power of living and
working as if every day were your last.
QUICK OVERVIEWOne person can make a signicant impact. In Boom! Seven Choices for Blowing the Doors
O Business-as-Usual, Kevin and Jackie Freiberg outline how you can be that person,
regardless of your title or position within an organization. Unfortunately, most people
are disengaged, or dead people working, as the Freibergs call them. This doesnt
necessarily mean the majority of people are lazy; rather, it just means no one has taught
them or given them the opportunity to excel, take their gloves o and get inspired bytheir working lives.
By outlining seven choices everyone can make to reinvigorate their work and life, the
authors show that boredom and disengagement can be overcome. The key is choosing to
make a dierence and focusing on taking charge instead of levying blame and playing
it safe.
APPLY AND ACHIEVEThe Freibergs point out that courage takes practice. Leading by example, you can
empower others to voice their opinions, to work with and on behalf of others, and to
cultivate their unique talents. Doing so requires that you step out of your comfort zoneand risk failure and rejection. Consider the authors following comments, which could
reawaken dormant desires and spur you on to greater achievement.
What are your gifts? How deeply have you pushed your dreams and desires away
from the daily grind of work? There is an adventure with your name on it, waiting for
you to step in and assume your role. It will take you places youve never been, places
that will give you an opportunity to accomplish things you never dreamed are possible.
If you step into it, you will most assuredly get in touch with some of your deepest fears.
You will also get in touch with what really makes you come alive. What hangs in the
balance is the quality of your life.
Your life is now; what are you waiting for?
BOOM!Seven Choices for Blowing the
Doors Off Business-as-Usualby Kevin and Jackie Freiberg
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Page 2 SUCCESS.com SUCCESS BOOK SUMMARI
Put 50 people in a room, and ask them to identify the
movers and shakers in their organizations and what
these individuals have in common. We guarantee that
there will be at least one common denominator that
uts across every person: They believe in the power ofone person
o make a dierence, to be a force for positive change.
These people are fully present and thoroughly engaged in what
hey are doing. They dont let unfortunate circumstances or
mitations drag them down, and they dont let negative people
nuence how they are going to act. These people have chosen
o use their gifts and talents and life experiences to make a
mark in the world. The dierence between ordinary people and
xtraordinary people is choice.
The freedom to choose may be the most powerful attribute
nd precious resource you have in your life. It shapes who you
ecome, how you express yourself, the success you achieve and
he inuence you have in the world.
In an age of victimization, entitlement and excuse making,
eople have di culty seeing that they are free. The problem is
hat we often disconnect cause and eect. That is, we fail to link
he consequences of our actions back to choices weve made. Andhe choices you freely make do not always lead to freedom.
By rationalizing that you have no choice, you are choosing not to
ecognize legitimate alternatives that are yours for the taking. You
re stuck in a comfort zone of inaction that is functional and safe,
ut that leaves you dead and disengaged, perhaps even anxious
nd stressed. Your choice, while seemingly benign, comes with an
unhealthy price tag, one that could cost you more than the price
ou wouldve paid for constructive confrontation or moving on.
We call people like this dead people working. They are
hysically present, but they are psychologically, emotionally andntellectually checked out!
There are seven choices waiting to be made. These choices will
etermine the quality of your life and the signicance of your
ontribution to the world in which you work. Boom! was written
o help you embrace your freedom to choose. Its about avoiding
he snares of indierence and victimization by embracing the
God-given freedom inherent in all of us. Its your wake-up call
o be a leader, to create a community of purpose-driving people
who, together, will create organizations that can move mountains.
Make no mistake: In the end, how you live your life is your choice.
CHOICE NO. 1: BE A PLAYER, NOT
A BYSTANDERTo be a player is to have a voice, to have inuence. It is to speak upand shape policies and practices that support a work environment
where people are fully awake, completely alive and entirely
engaged. Players inuence the cultures in which they live and
work. Secure and optimistic, they have a strong sense of who they
are, what they stand for and how they want to live. Players rarely
get derailed by circumstances that frequently hold victims back.
To make a dierence, you must focus on what you can control.
Focusing on the things you cannot control is a waste of your limited
resources. It depletes your reservoir and leaves you with less
Learn to LookOptimistically to the FutureStrategy No. 1: Give Complaining a Permanent Rest
The root of most complaining is entitlement. Wecomplain because we arent getting something we
think we deserve. Complaining is often just another
form of procrastination that prevents you from getting
to a solution.
Strategy No. 2: Nourish New IdeasThe Scarier
the Better
Embrace people who dont think like you do. Newideas raise the heartbeat, increase the blood
pressure and give the organization an adrenaline
rush. They are crucial to the growth of any business,
and they are the lifeblood of your career.
Strategy No. 3: Look for the Best Ideas in
Unlikely Places
Skepticism is often presumed to be based on logicalthinking and anchored in an objective evaluation of
factual data. Radical innovations are only rational
in hindsight.
Strategy No. 4: Remember, You Are Drinking from
Wells Dug by Others Gratitude stems from a sense of indebtedness, from
the acknowledgement that we have not arrived at
where we are solely on our own.
An ungrateful heart always sees what is wrong with the
world and cynically makes nothing out of something.
Gratitude, on the other hand, sees what is right with
the world and usually nds something meaningful
in nothing.
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Page 3 SUCCESS.com SUCCESS BOOK SUMMARI
time and energy to focus on the things you cancontrol. Players
recognize that gaining traction toward a desired outcome is the
result of choosing wisely between the two. They ignore the things
they cannot do anything about. They simply dont let things outside
their control take up too much mental space, or they concentrate
on bringing things outside their control into their control.
You can control your eectiveness by orders of magnitude by
simply asking yourself the question, Right now, at this moment,
given this situation, am I focused on something I can control, or
obsessing over something I cant control?
Assess your own situation and then decide what you caninuence and what you cant. The more you focus on the
things you are worried about but cant control, the more you
disempower yourself. The more you focus on what you can
control, the more freedom you have to take a stand!
Develop the discipline to ask these four simple but very
powerful questions in every situation and boom, you will take a
huge step away from helplessness and a powerful step toward
becoming more in control.
What do I desire most? What do I want to create?
What part of the problem do I own?
To what part of the solution can I contribute? What about me must change?
At rst, these questions may make you uncomfortable because
they wont let you o the hook. But dont give up. Over the long
haul, these questions will absolutely energize you by giving you
the authority to act, the power to eect change and the freedom
to stay the course. You will feel more at liberty to follow your
dreams for being a most valuable player!
The challenge were laying down starts with each of us having
the courage to ask, What am I doing thats meaningful? How am
I adding value? What does it mean to be a person who literally
creates my own success? And how do I become this person?
CHOICE NO. 2: BE ACCOUNTABLEOnce youve decided to be a player, you have to know who
youre playing againstand here comes a big surprise: For most
of your life, were willing to bet, youve been playing against
yourself! All these years, while youve been blaming themThey
wont let me grow; Theyhold me back; Theydont care about
my success. You never knew that there is no they. Theres only
you and me, and no one can stop us but ourselves.
Do you know who they are? Have you met them? The
mysterious they lurks in every organization.
Being a victim is a choice, much of which hinges on our fail
to be accountable for our own outcomes in life. Instead, we bothers for getting in the way of our progress. Dont wait for o
to show you the wayblaze the trail yourself.
If we truly believe that leadership is inuence, and that any
within an organization can inuence others, then doesnt it m
sense to expect more leadership from ourselves and to stop
searching for it in others?
Blaming is a defense tactic for those who desire to take the
spotlight o of themselves and shift the problem to someone e
Instead of asking, What have I done to cause the situation Im
the question becomes, Why are theydoing this to me?
If you want to blow the doors o business as usual, take sominitiative; stop waiting for guidance. It just may be that no one
better understanding of the problem and how to x it than you
CHOICE NO. 3: CHOOSE SERVICEOVER SELF-INTEREST
When your contribution takes the form of service to other
your work suddenly starts to come alive with meaning. But
service is more than helping others, because being of service i
greatest gift you can give yourself. As Gandhi said, The fragr
always remains on the hand that gives the rose.No matter what part of the world you are from, what you d
for a living, how much money you make, or what you value an
believe in, we all share a common interest: self-interest. We a
come into this world narcissistic and self-centered. This natur
focus on self-interest is a basic human trait, and it is deeply
ingrained in who we are.
When self-indulgence becomes the norm, our egos become
the center of the universe and feeding them becomes priority
No. 1. The problem is that when we equate happiness with
self-indulgence, we develop a chronic egocentricity. But a me
Your work matters. And thesooner you realize that, the sooneyou can begin to change your life
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ttitude rarely delivers the expected outcome. Focusing on our
wn happiness to the detriment of otherswhether employees,
ssociates, customers, clients, friends or familydoes not
ecessarily bring us the deep-seated, long-term happiness we desire
r think we deserve. After working so hard to feed our egos, we
till end up empty and unfullled.
Are you here to serve or be served? If you want to make a
ierence in the world, its only going to happen through service,
nd its only going to happen if you make it happen. Were only
ruly happy when were serving someone else.
The aim of purely motivated, unadulterated service is to createetter individuals, better organizations, better societies, and
ltimately a better world. That is why people get such a charge out
f being part of world-class service. Its gratifying to know that we
re part of something that encompasses more than ourselves, yet
omething that would not be complete without our contributions.
Consider this: People are more willing to follow you, cooperate
with you and support your ideas when you serve their needs. When
ou serve my needs so profoundly that I become empowered by
our actions, I will naturally be predisposed to follow you. Why
would I do anything else?
CHOICE NO. 4: FOCUS FORWARDWhere you focus your energy and attention determines what you
ee, and what you see has a dramatic eect on your attitude, your
emeanor and your eectiveness. If your focus is backward, on why
t cant be done, what isnt working, whats wrong, what couldve
een done but wasnt, ruminating on the problem and whos to
lame, your chances of being negative, cynical, helpless, indierent
nd unmotivated are pretty high. That is the recipe for becoming a
ictim, a dead person working.
If your focus isforward, on how it can be done, whats workingwell, what you want to achieve, whats right, whats happening
hat gives you momentum and how you are going to be part of the
olution, you will be more positive, hopeful, self-reliant, energetic,
oncerned and motivated. This is the recipe for being fully alive and
ully engaged.
Where you focus can also become a self-fullling prophecy.
ocus backward long enough, and your victimized thinking will
rive you toward behaviors that are counterproductive. Ruminate
n your problems long enough, and your problems will get bigger.
pend enough time blaming others, and the bad guys will get
worse, and you will develop a spirit of self-righteous indignation
that kills the very teamwork you need to get results. What we dwell
on gets in us, and whats in us spills out of us.
Develop a habit of focusing forward andboomyou will
engage in more activities that support your goals. Spend more time
thinking about solutions, and your problems will become more
manageable. Look for the good, the giftedness that God has built
in others, and you will appreciate them more. Do this with enough
people, and you will develop an appreciation for co-workers who
are dierent from you. Your associates will become less obstructive
and more cooperative. All of this increases the likelihood of gettingthe results you want, which, in turn, motivates you to stay focused
in the right direction.
CHOICE NO. 5: PLAY TOYOUR GENIUS
Your work matters. And the sooner you realize that, the sooner
you can begin to change your life. If you dontplan for your life to
matter, guess what? It wont, at least not to the extent you wish it
did. The work you doin fact, everything you dois a statement
about who you are.The ability to create something valuable, making the world a
better place, acting courageously to serve others, is what it means to
be human. Deny this, and you run the dangerous risk of becoming
dehumanized, empty, unfullled, a dead person working.
Work has always been one of the most important places where
we seek a sense of meaning and identity. Finding meaning in the
work we do is essential because work is a central activity in our
lives. When our work becomes meaningful, its usually because it
has become a channel through which we can express the gifts and
talents God originally built into us. Discipline and opportunity
enable us to develop our gifts and talents. The question is, doesthe work in which we are engaged allow us to do what weve been
designed to do? Further, does it contribute to something larger
than ourselves? Does it fully engage us? When the answer to these
questions is yes, signicance will follow.
Dilbert has become the iconic spokesperson for dead people
working. The cartoon character Scott Adams created wouldnt
enjoy such huge success if we didnt identify with his cynicism and
futility at some level.
Do a mental survey of the businesspeople you know personally
who get great pleasure out of their work. What do they have in
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BOOM! Seven Choices for Blowing the Doors Off Business-as-Usual
SUCCESS.com SUCCESS BOOK SUMMARIPage 5
common? In our experience with businesspeople in dierent
positions and dierent industries around the world, we have
found that it is a sense of fulllment. Most people who are happyin life spend time doing things they are gifted at, tasks they are
genetically, psychologically, emotionally and spiritually engineered
to excel at. These gifts and talents express who we really are and
make a valuable contribution to others.
Here are some questions that may help you nd your talents:
1. What have you done that felt eortless? That came easily to you?
2. When have you felt like you were grinding your gears in
hopeless work?
3. If you asked 10 people who know you well what youre good
at, what would they say?
4. What do you get a rmed for?If you want your life to matter, thenyou have to transform your
work into something you are turned on about.
CHOICE NO. 6: GET IT DONEDo people like to be around you? In our experience, far too
many people talk about what they shoulda, woulda, or coulda done.
MVPsget it done. There are a lot of ways to expand your inuence,
but you must rst believe that it starts withyou, that you are
personally and professionally accountable for leading where you are
planted and causing your inuence to grow. Here are a few ideas.Create vitality, energy and buzz. What happens when you
create vitality, energy and buzz in an organization? Well, you are
certainly more visible, and you have more of a voice than others.
Your ideas will carry more weight and have more inuence on the
business. That means you have a better shot at getting other people
to rally around your ideas.
Give people a voice. When you create room for people to
weigh in with their ideas, you value themeven if you disagree
with them. When we are valued, we feel more vital to the
organization. One of the greatest ways we can energize people is
by asking for their insight, listening without distraction and act
upon what we learn.
Break the back of entitlement. What happens to a socie
which rights and responsibilities are out of balance, a culture w
people focus more on what they are owed than on what they ow
Entitlement is grounded in the belief that if I make a sacrice fo
you or for the organization, then, guess what? You owe me, bab
Life is so much more fullling when we are called togive!
CHOICE NO. 7: RISK MORE,GAIN MOREIf you were to discover at breakfast that tomorrow will be yo
last day on earth, would that news have some eect on how you
lived your day? You know it would. So heres the question: If lif
is the only game in town, then why arent you playing like theres
tomorrow?
You cant innovate without experimenting, you cant experim
without making mistakes, and you cant make mistakes unless
are willing to risk failure and rejection. Do you have the courag
to try new things, test new ideas and challenge the status quo?
The problem for many of us is that we think playing it safe (doinnothing) is safe, when, in reality, safe is often risky.
What makes you stand out in the eyes of your co-workers, yo
boss, your customers? You become unforgettable when you lev
your unique gifts, perspectives and voice to make a dierence.
Of course, this assumes that you have the courage to risk, to st
through the door of uncertainty to seize an opportunity.
Its not the absence of fear that makes players successful; it is
their ability to step through fear that makes the dierence. No
is exempt from fear; it is deeply rooted in the human condition
In fear, we hesitate, procrastinate, rationalize, make excuses an
ultimately end up living smaller, less-fullling lives. Yet fear alwconfronts us with a choice. We can do the thing we fear, or we
give in to it by not taking the risk. If we choose to face it and st
through it, fear loses its stronghold.
Courage takes practice. Practice comes from putting yoursel
in challenging situations that activate fear. Fear is challenged
through action. Action has the potential to impassion others. T
courageous step you take today might be a gift to someone who
inspired to take bold action tomorrow. You might be surprised
how many people would follow you if you would just lead the w
and do something now.
Courage takes practice. Practicecomes from putting yourselfin challenging situations thatactivate fear.
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2010 SUCCESS Media. All rights reserved. Materials may not be reproduced in whole or in partin any form without prior written permission. Published by SUCCESS Media, 200 Swisher Rd.,Lake Dallas, TX 75065, USA. SUCCESS.com.
Summarized by permission of the publisher, Thomas Nelson, Inc. PO Box 141000, Nashville, TN37314. Boom! Seven Choices for Blowing the Doors Off Business-as-Usualby Kevin and JackieFreiberg. 2007 by Freibergs.com, a San Diego Consulting Group Inc. company.
BOOM! Seven Choices for Blowing the Doors Off Business-as-Usual
Page 6 SUCCESS.com SUCCESS BOOK SUMMARIES
ACTION STEPSGet more out of this SUCCESS BookSummary by putting what youve learnednto action. Here are a few questions andhoughts to help you get started.
What about you must change in order for you to attain1.the results you desire?
Are you playing it safe? What have you been avoiding2.
that could move you toward greater achievement?Determine today to take responsibility for yourself3.
and the impact you have on your team members,organization and customers.
Seek to serve. What can you do today to improve4.
someone elses life?
Are you allowing yourself to be dragged down by5.
negative commentary on why things wont work orcant be done? Shake things up by listing positive
possibilities on how you can improve the situation.
Evaluate and use your talents. Ask yourself the6.
questions the authors pose: What have you done that felt effortless? That came
easily to you?
When have you felt like you were grinding your gears
in hopeless work?
If you asked 10 people who know you well what
youre good at, what would they say?
What do you get affirmed for?
Dont rest on your laurels. Remember, innovation and7.growth require taking risks. What are you doing to
make yourself and your product memorable?
About the Authors
Well-known motivational speakers, Kevin and Jackie Freiberg
have written a number of international best-sellers on how to change
corporate culture, increase personal success and grow a business
through the development of its people. Their publication credits
include Nuts! Southwest Airlines Crazy Recipe for Business and
Personal Successand Guts! Companies That Blow the Doors Off
Business-as-Usual. The couple has appeared on CBSs 60 Minutes,
CBS Morning NewsandCNBC. The pair has been recognized
among the Top 30 Best Minds on Leadership by Leadership
Excellencemagazine.
Kevin is the founder and CEO of the couples professional
speaking and consulting firm, Freibergs.com, while Jackie serves
as owner and managing partner. Freibergs.com has worked with
companies all over the United States as well as in Europe, Japan,
India, and Central and South America to help them grow their bottom
lines by growing their people. Clients have included American
Express, Caterpillar, Century 21, Bank of America, GE, Merill Lynch
and Universal Studios.
A former professor at the University of San Diego and San Diego
State University, Kevin has a masters in communication and a
Ph.D. in educational leadership. Jackie holds a masters in speech
communication and a Ph.D. in leadership.
The Freibergs live in San Diego with their three children.
Recommended Reading
f you enjoyed Boom! Seven Choices for Blowing
he Doors Off Business-as-Usual, check out:
The Carrot Principle by Adrian Gostick and Chester Elton
Three Feet from Gold: Turn Your Obstacles intoOpportunities! by Sharon L. Lechter and Greg S. Reid
Think and Grow Rich by Napoleon Hill