MANAGEMENT OF ORAL COMMUNICATIONBOOK REVIEW-SIX THINKING HAT

GROUP NUMBER-8SUBMITTED BY KANIKA BATRA 10609087GAURAV PASSY 10609085DIVYA BHATIA 10609083MEGHA KALA 10609093

CREATIVE THINKING

TEACHING THINKING AS A SKILL

WRITER OF 62 BOOKS

LECTURED IN 54 COUNTRIES

INTRODUCED CONCEPTS

LATERAL THINKING

PARALLEL THINKING

What do you feel about the suggestion?

What are your gut reactions?

What intuitions do you have?

Don’t think too long or too hard.

The information seeking hat.

What are the facts?

What information is available? What is relevant?

When wearing the white hat we are neutral in our thinking.

The sunshine hat. It is positive and

constructive. It is about

effectiveness and getting a job done.

What are the benefits, the advantages?

The caution hat. In black hat the

thinker points out errors or pit-falls.

What are the risks or dangers involved?

Identifies difficulties and problems.

This is the creative mode of thinking.

Green represents growth and movement.

In green hat we look to new ideas and solutions.

Lateral thinking wears a green hat.

The control hat, organising thinking itself.

Sets the focus, calls for the use of other hats.

Monitors and reflects on the thinking processes used.

Blue is for planning.

EXPLORES DIFFERENT PERSPECTIVES TOWARDS

SITUATIONS

HATS DEFINE ROLES

HATS INDICATE EMOTIONAL STATES AS WELL AS

FRAMES OF MIND

ALL HATS ARE EQUALLY IMPORTANT

Facilitation of meetings (both live & virtual)

Leadership development Innovative Thinking Problem solving and decision making Project management Preparation for discussions New products and new designs Marketing

Prudential Insurance, the largest insurance group in the world, uses the Six Hats method widely. Images of the six colored hats are woven into carpets at the Canadian headquarters.

IBM used the Six Hats method as part of its core training for 40,000 managers worldwide.

DuPont's Center for Creativity and Innovation has trained facilitators and uses the Six Hats process extensively.

Honeywell has 12 certified in-house instructors who train employees in multiple sites across the U.S.

Motorola certified 15 instructors in their new business development department