boma standard winter 2011/2012

ISSUE SPONSOR:

BOMAStandardUtah

Winter 2011/2012Publication of the Building Owners & Managers Association of Utah

2 I BBOOMMAA SSTTAANNDDAARRDD WINTER 2011/2012

BOMA UtahP.O. Box 13967 Ogden, Utah [email protected]

Executive DirectorShelli L. Menegos, RPA, FMA

BOMA UTAH 2012 OFFICERSAND BOARD OF DIRECTORSPresidentTodd Mabey,Zions Securities Company

President-ElectLorrie Ostlind,

Hines Properties, Inc.

Past PresidentJim Derrick, Larry H. Miller

Management Company

Vice PresidentScott Bennion,

RiverPark Management& Development

Secretary/TreasurerCasey Killian,Varsity Contractors

Board of DirectorsJon H. Carlson,

Lincoln Harris CSG Gary L. Coker, CBREJustin Farnsworth, CBREEric S. Pauly,

CentiMark CorporationTerrell Sparks, CPM,Roseman UniversityProperties

Russell Shinrock,Securitas Security ServicesUSA, Inc.

MISSIONBOMA Utah is the standard ofexcellence, providing best inclass industry leadingpractices, strong education,local advocacy and friendlynetworking unity.

ON THE COVERBOMA Utah Events

The BOMA Standard is apublication of Jengo Media.For editorial or advertisinginformation call 801.796.5503or visit www.UtahFacilities.com.

PRESIDENT’S MESSAGE

BOMA One of the Great Places to Borrow Tools

Growing up I remember working on projects around the home.

We would do everything from small motor repairs, to major

remodeling projects in our home, apartments for other family

members and within our neighborhood. These various projects

required many different types of tools, some of the tools we owned,

others we would borrow. My father taught me a great lesson. When

you borrow something, you must always return it in a better

condition than when you received it. I continue to live up to this

counsel, whether it is borrowing a tool or beginning a new chapter

in my life.

I consider BOMA one of these great places to borrow some

tools. These tools have left me in a better condition to meet the

challenges I face as a property manager. The quality tools I have

borrowed include the EER

Reports, BOMA Standard of

Measurements, educational

programs, community service

opportunities, 360 and TOBY

awards, which have helped us

benchmark our properties.

These, and many other tools,

are available to each of us and

will help us become proficient.

I treasure the members and the

leadership of BOMA. This

exceptional group of

individuals has helped me

perfect my skills through our

association. BOMA will

provide each of us a great

opportunity to borrow and

provide tools that can help us

in our various occupations,

communities and personal

lives.

As president of BOMA

Utah, I hope each of us will

find value in our membership

and recognize the great

opportunities that await us. I

hope during the next two years

that you can feel that I have

added a tool for you to use and

that we can leave BOMA in a

better condition than when we

found it.

Sincerely,

Todd Mabey

BUSINESS

Sponsoring2012 Sponsorship Opportunities are going

fast. All eNews and luncheon sponsorships havebeen sold. We have website sponsorships availablefor $200/month, with January through Decemberavailable. Discounts will be given for multiplemonths. Logo and contact information with anenabled link to sponsors’ website will be included.Sponsors will also be listed as a website sponsoron BOMA Utah’s Facebook, LinkedIn andTwitter pages. To reserve your spot, call theBOMA office at 801.710.2590 or email Shelli [email protected]

New 2012 Office HoursThe BOMA office will have new hours

beginning January 2012.Even though most of youdidn’t realize Shelli was only part time, we are excitedto be able to use and abuse her even more in 2012.The new office hours will be 8 a.m. to 5 p.m.

2011 EER Now Available The EER is your tool for portfolio

optimization. With more data than ever before:6,500 buildings, 278 markets and reports for 142cities. You will measure and manage assetperformance like a pro reads the green.

EMERGENCY PREPAREDNESS:

GOLF:

COMMUNITY SERVICE:

WINTER 2011/2012 BBOOMMAA SSTTAANNDDAARRDD I 3

COMMITTEE MESSAGES

The mission of the Emergency Preparedness Committee is to supportBOMA members in regards to security and life safety measures. Thecommittee will facilitate communication between BOMA members andtheir tenants and government agencies.

Members:Eric Fairbanks, Derrek Davis, David Colucci, Martin Johnson, KarlBowen, Ray Wilcox, JD Sheppard, Mike Scott, Linn Griffith, LanceStudebaker

Contact:Eric Fairbanks, chair, [email protected]

Message:With the new year upon us and the Great Utah Shakeout just a fewshort months away, what are your plans to be prepared? What are yourplans to participate? The committee has worked hard to put a programin place that all members of BOMA would benefit from. It is a simpleprogram, yet complex in that it provides the necessities to prepare for anevent that could interrupt business. Please visit the BOMA Utah site,where you will find all of the program details under the Preparednessand Business Continuity tab on the home page. You will find all theprogram documents and direction to get started and keep moving.

In addition to the seven-step program, we will also be launching alarger, more in-depth training program with Kevin Holman from theState of Utah Department of Emergency Management. Pleaseunderstand that this is in-depth and requires a level of commitment toparticipate. It is anticipated that this will begin just after the start of thenew year. More information and announcements will be made as wedraw closer.

Please don’t hesitate to contact Eric Fairbanks or Derek Davis withquestions.The Business Continuity and Preparedness Committeewishes you all the best in the new year in your efforts to prepare.

The mission of the Golf Committee is to organize, promote and implementthe annual golf outing. The committee will develop and implement aschedule of events including establishing a date for the event, soliciting andsecuring a golf course to hold the event, preparing a budget, promoting andacquiring sponsorships, organizing awards presentation and coordinatingthe event.

Members:Jill Richardson, Cheryl Sanford, Dario Benitez, Marco Ireland, MikeReidy, Craig Castle, Steve Boogard, Spencer Tibbits, Paul Gallegos,Braden Moore, David Wright, Jason Leavitt, Ryan Wallwork, SummerHansen

Contact:Jill Richardson, chair, [email protected] or 801.366.7143

Message:The Golf Committee is excited for 2012. The golf tournament is afavorite networking platform for many principal and associatemembers, and we hope by expanding the tournament, we’ll helpeveryone maximize that opportunity. Please join with us in supportingthe Community Services Committee through raffle ticket purchases.

Maybe we can even set a new fundraiser record.

EDUCATION:

continued on page 4

The purpose of the Community Service Committee is to encourage andfacilitate active participation from BOMA members in volunteeractivities throughout the Salt Lake community. The committee uses theprofessional skills and knowledge of the individuals within BOMA toimprove the facilities of selected charities.

Members:Rudy Larsen, Helen Smith, Chris Pinkston, Cathie Woods, MarcoIreland, Tyler Brinkman, Paul Morgan, Debbie Jacketta, SteveMorley, Vicki Davison, Mike Tanner, John Barlow, Keith Geisel,Ron Moore, Paul Limburg

Contact:Rudy Larsen, chair, [email protected]

News:We are really excited about the number of people who will behelping us in the Community Service Committee this coming year.We have several ideas for projects in 2012. The first will be ourFood Bank Drive in April. We will get information out about it assoon as we have a date. We hope to get an even bigger group outthan we did last year. The other projects will be discussed anddecided within the committee in the coming months, culminatingwith our major project in conjunction with the BOMA Utah GolfTournament. Stay tuned.

The purpose of the Education Committee is to provide educational anddesignation courses and curriculum to keep the membership current andtrained in the requirements of their profession and continually strive toraise the level and quality of professionalism within the industry andprofession. It plans, conducts and oversees study programs andseminars, including those offered by BOMA International, BOMIInternational and sponsored by BOMA Utah.

Members:Aaron Weight, Emily Koon, Justin Farnsworth, Kevin Bezzant, EdTallerico, Paul Gallegos, Rick Rice, Rich Lobrovich, Kelly Kirkham,Monica Pond, Craig Payne, Braden Moore

Contact:Aaron Weight, chair, [email protected] or 801.321.8700

Message:BOMA Utah Education gained a lot of momentum in 2011.Thanks to the efforts of the Education Committee members, wewere able to establish continuing education credits for real estatelicensees at most BOMA Utah events, increase participation inBOMI RPA courses, support BOMA Utah’s EmergencyPreparedness initiative by sponsoring Be Ready Utah courses andprovide industry-leading education for our members. As we headinto 2012, we are ready to build on that foundation and accelerateinto the future. We have outlined a framework of courses for thecoming year to help keep our members informed, prepared andahead of the competition. As we continue to move forward, wewelcome your feedback. Please let us know if there is a topic orcourse that would help you and your colleagues lead the industryinto the future.

MEDICAL OFFICE BUILDING:

MEMBERSHIP:

PROGRAMS:

PUBLIC RELATIONS:


COMMITTEE MESSAGES

The purpose of the Local Advocacy Committee is to meet with thosewho propose or decide public policy, analyze existing or proposedlegislation and/or regulations to determine the impact on BOMAmembers and recommends for BOMA Board approval what positionthe association should take on such matters. The committee educates andinforms BOMA members, elected and administrative off icials, and thepublic about issues of significance to commercial real estate.

Members:Justin Farnsworth, Betty Parker, Chris Pinkston, Ed Tallerico,Fernando Cruz, Gary Bullock, Keith Geisel, George Hampton,Jim Shell, Karl Bowen, JJ Kofford, Phil Martin, Scott Bennion,Stephen M. West, Vicky Davison

Contact:Justin Farnsworth, chair, [email protected]

The mission of the Medical Office Building Committee is to promote“best practices” and advance the interests of the medical off ice buildingindustry through leadership, advocacy, education, research, informationand networking.

Members:Chris Day, Ron Loock, Matt Jensen, Larry Knowlden,Tom Uriona, David Pinkson, Casey Killian, Mark Van Mondfrans,Tom Richter, Peter Hanlon, Dorian Adams, Karl Bowen,Jerry Pace, Jon Carlson

Contact:Jon Carlson, chair, [email protected] or 801.424.6080

Message:The Medical Office Building Committee would like to welcomeJerry Pace (CCI Mechanical), Karl Bowen (ABM) and DorianAdams (Reaveley Engineering) to the committee. Members of thecommittee will be instrumental in planning monthly meetings aswell as the 2012 Medical Office Building Symposium, mirroredafter the 2011 symposium which had an attendance of nearly 80people and a revenue of approximately $2,000. This committee willbe laying the groundwork for some great events and traditions. Longterm, the committee hopes an event will create an ongoing dialoguebetween the committee and the medical community and supportBOMA’s goal of being a meaningful resource to the emergency

management community in general.

The mission of the Membership Committee is to recruit new members andpromote active membership for the purpose of increasing our body ofmembers and participation. The committee will develop an understandingof the organization, its benefits and membership fee structure.

Members:Mike Reidy, Steve Bryant, Ricardo Fuchs, Craig Castle, CharlieWithers, JD Sheppard, Paul Gallegos, Clayton Horton, DarioBenitez, Fernando Cruz, Eric Pauly

Contact:Eric Pauly, chair, [email protected] or 801.907.8137

Message:In 2011, we experienced another year of exponential growth for BOMAUtah with 27 new Principal, 36 new Associate, two new Student andtwo new Support Members. The cumulative value associated with allBOMA Utah has to offer continues to attract the best and brightest inthe real estate industry and associated service industries.

Benefits of joining the BOMA Utah family include:• Continuing education and certification courses • Local and national legislative information and representation • Recognition of excellence in building management through BOMA’s

TOBY Awards program and banquet• Disaster preparedness and business continuity planning • The ability to compare and identify opportunities to minimize

building operating costs through BOMA’s benchmarking ExperienceExchange Report (EER)

• The best products and services through BOMA’s annual vendortradeshow.

• Participation in BOMA Utah’s annual charitable golf event • Christmas social and prize raffle• Relevant monthly speakers and events • A friendly networking environment• Membership opportunities for real estate professionals,

administrative and engineering personnel, vendors and students alike • Opportunities to better our community through our community

services committee • Informative local and national publications and newsletters to keep

you abreast with current real estate events• A local database of BOMA vendors that are dedicated to provide

industry leading products and services

If you would like to experience what it is like to be a part of the bestreal estate management association in Utah, feel free to contact EricPauly for your own personal tour of what we have to offer. For all youvendors out there who feel like you have something to offer, don’tdelay. There has been an Associate Member waiting list for more thana year now. Visit BOMAUtah.org to see what you’ve been missing.

The purpose of the Programs Committee is to provide interesting andinformative speakers for BOMA Utah luncheons.

Members:Casey Killian

Contact:Casey Killian, chair, [email protected] or801.972.3580

The purpose of the Public Relations Committee is to improve thevisibility of BOMA Utah in the Salt Lake City/Utah commercial realestate community through the media. The committee will help promoteBOMA as a reliable source of information on the commercial real estateindustry in Salt Lake City and surrounding areas.

Members:Kelly Lux, Travis Barrington, Scott Gourley, Ed Tallerico, CherylSanford, Mike Reidy, Matthew Leishman

continued from page 3

LOCAL ADVOCACY:

TOBY:


EMERGENCY PREPAREDNESSCOMMITTEE UPDATES

Contact:Kelly Lux, chair, [email protected] or 801.796.5503

Message:The Public Relations Committee wants to ensure every member inBOMA Utah knows what is going on in the organization. Thenewsletter is a great way to stay up to date on committee happenings,education classes and past events. If there is something you would liketo see in the BOMA Standard, please let us know.

The mission of The Outstanding Building of the Year Committee is to selectthe buildings that embody the values and best practices of the commercialreal estate industry and showcase them in the annual TOBY Awards

Members:Renee Schmid, Dave Shepard, Steve Boogard, JD Sheppard, PaulGallegos

Contact:Renee Schmid, chair, [email protected] or 801.506.5005

Message:We’d like to thank the following members who have signed up tosponsor the 2012 TOBY Awards, including Wasatch Property Servicesas a Visionary Sponsor, Varsity Contractors as a Platinum Sponsor,Kimball Property Services as a Silver Sponsor, Utah Disaster Kleenup,CBRE, Securitas Security Services, Commercial Service Solutions, andRBM Building Services as Bronze Sponsors, Utah Facilities Magazine &Alphagraphics as Print & Media Sponsors, and 5Star Services, EcoBriteServices, ISS Facility Services, Schindler Elevator & ThyssenKruppElevator as Recognition Sponsors. We appreciate all of our sponsors forsupporting the TOBYs.The TOBY Committee is still seekingadditional support. It isn’t too late to sign up. Five buildings have signedup for this year’s TOBY competition, including Union Woods at 7090Union Park Avenue under the 100,000 Square Foot category; 136 E.South Temple under the 100,000 to 249,000 Square Foot category;Ninigret X and XI at 1991 S. 4650 West and 4750 W. 2100 South underthe Low-Rise Suburban category; SouthTowne Corporate Center underthe Suburban Office Park category; 170 S. Main under the 250,000 to499,000 Square Foot category. Judging will occur in January.The winnerswill be announced at the TOBY Awards luncheon on Feb. 9, 2012, atLittle America. Mark this date on your calendars!

EMERGENCY PREPAREDNESS

The 2012 Great Utah ShakeOut is occurring statewide at 10:15a.m. April 17. Register today at www.shakeout.org/utah/.

We believe that Utah can become much more prepared forearthquakes and be ready to recover quickly. The ShakeOut has beencreated to help people and organizations get better prepared for majorearthquakes and practice how to be protected when they happen.

For more information about why you should participate in theShakeOut, links to how different groups can participate and what ishappening in your county, please visit www.shakeout.org/utah.

BOMA Utah is the only real estate association partner in thisexercise. Let’s help make this an exercise we won’t forget; registeryour company today.

Preparedness EducationFebruary 21; March 20; April 24; May 15 & June 19

12-Point Program for Business Continuity 3 hours CEU. Complete the class and receive the Annual Recognitionof Readiness Award.

Are you ready, seriously ready should a disaster happen to yourbusiness? Be honest now.

The Be Ready Utah 12-Point Program to Business Continuity is afantastic course everyone in your office should be attending. Thelikelihood that an earthquake or other disaster will happen on aweekend at 11 a.m. is pretty slim. Five days a week, you are in an officealong with your staff, clients, customers and tenants. While you mayhave annual fire drills or fire alarm inspections, do you really thinkthat’s enough to get your business back up and running?

Get your tenants, security personnel, engineering staff, employees,friends and family involved and encourage them to attend. It’s onlythree hours, costs absolutely nothing for members and $10 for non-members to cover lunch.

The 12-Point Plan

Class size is limited to 25, lunch and parking provided.

Business CERT 24 Hours CEUCost: $100 (Includes CERT Backpack, Manual,Instruction and Lunch both days)

CERT trained employees can help your business recover morequickly, reduce revenue losses and protect your investment by providingyou with the knowledge, skills and ability to more competently respondto emergencies. We are sensitive to the amount of time the BusinessCERT classes will take and have worked with the City of Salt LakePreparedness Coordinator to offer eight hours of online training,requiring only two days away from the office. To begin taking youreight hours online, please visit www.citizencorps.gov/cert/IS317/. Acertificate of completion will need to be printed and provided to theinstructor the first day of class.

Class size is limited to 25, lunch provided

Emergency Preparedness MomentThe first step of preparedness is to make a plan. It is a simple way toprepare for any emergency.

Four Keys1. Keep it simple. Make a plan that is easy for all to remember. For

example, meet across the street if there is a fire or meet at home ifeveryone is away.

2. Keep it real. Don’t invent scenarios that are not likely to happen. Forexample, it is not likely a hurricane will hit Utah.

3. Keep in touch. All plans must include a way to contact everyone.Remember an out-of-state contact is best. If you are using a cellphone, text don’t call.

4. Keep practicing. Having a plan is great, but knowing how to followthe plan works better.

More tips on www.bereadyutah.gov.

The Great Utah ShakeOut

Point 1 Creating a PlanningTeam/Continuity of AuthorityPoint 2 CommunicationsPoint 3 Risks and HazardsPoint 4 Internal / ExternalResources and CapabilitiesPoint 5 Vulnerability AssessmentsPoint 6 Essential Business FunctionsPoint 7 Human Resources

Point 8 Workplace Evacuationand Sheltering PlanPoint 9 Workplace EmergencySupply ItemsPoint 10 InsuranceCoverage/ReviewsPoint 11 Vital RecordsPoint 12 Data Protect /Store /Recover


NEWS

Medical Office Building Symposium:Trends and Uncertainties in Modern HealthcareBy Kristen Hutchings, Associate Editor

While the healthcare industry is a fluid and unstable, facilities professionals in the medical industry aretrying to move forward with new industry standards that improve patient comfort and treatment – puttingaside all of the government-related changes impacting healthcare.

A panel of healthcare and real estate representatives discussed many of the trends healthcare isbeginning to adopt and the direction they are geared toward for the future at the BOMA Medical OfficeBuilding Symposium.

Many healthcare facilities are trending from inpatient to outpatient centers, according to the panel.Technology has advanced in such a way during the last few years that many procedures that were confinedto hospitals are now available in medical office buildings and clinics.

“Ten years ago, my grandma got a hip replacement and was in the hospital for five days,” said LoriDamon, vice president of Education and Research for BOMA International. “Two years ago, my husbandgot a hip replacement and was in the hospital for two and half days. You can expect a steady migration ofany procedure that can be performed outside of a hospital setting to move outside of a hospital setting.And the reason for that is simple: cost. Construction costs are significantly higher for acute care thenmedical office buildings or ambulatory surgery centers.”

Construction costs can be up to a 25 to 50 percent less for an outpatient facility. The Draper UtahLone Peak Medical Office Building is an example of an outpatient center recently built in Utah. A satelliteemergency room is located on its first floor. Traditional emergency room procedures can be replicated inthe Lone Peak Emergency Room.

Healthcare facilities that are universally designed is one way owners are dealing with limited funds.“Rather than designing floors specifically for cardiac care, you design a willow play floor where you can

push the bed in and change the specialty. Today it’s cardiology, tomorrow it’s OBGYN, next weeknefrology,” Damon said. “It extends the life of those expensive to-build spaces and also allows for quicklyshifting functions. As patient needs change, as the epidemiology patterns change, you can adapt that veryreadily. A lot of promise is assigned to this. We’ll see how quickly it takes on.”

Many medical spaces are built into a community to satisfy the needs and demands of the people,Damon said. No one knows for certain when a medical building will be needed. Determining the size of a

medical facility is also difficult.To save on building costs, manymedical centers implementbuildings with universaldesigns. They brainstorm waysto transform existing buildingsinto medical offices or clinics.

“Bottom line, no one knowshow much new space we’regoing to need. But because ofcapital constraints on healthcaresystems, building new spaces istoo expensive. We can’t do it,”said Damon. “We have got towork with the space we have, soyou see a lot of creativeredeployment of assets.”

In Tuscon, Arizona, awarehouse is being re-purposedto suit the needs of a medicalbuilding, which is not the mostusual place medical buildingshave sprung from, Damon said.The most interestingtransformation may be amedical building emergingfrom an old Blockbuster movie-rental facility.

Not only does healthcaretake over vacant retail buildings,but they have also decided tobecome more closely associatedwith different retail sects.

“Retail is always on thecorner of main and main, andthat’s increasingly wherehealthcare would like to be,”Damon said.

Starbucks and other retailshops are beginning to appearin hospitals across the country.On the flip side, more and moremedical office buildings aremoving into retail spaces. Retaildevelopment is always pushingits way to the center of thecommunity, Damon said.Healthcare wants to do thesame. By being closer to thepublic they serve, medicaloffices hope to see morepatients more frequently.

Healthcare is a competitivefield, and by providing peoplewith what they need, patientswill be return customers. Damonsaid the time may not be too faroff where a medical officebuilding will offer healthcare,restaurants and gyms.


Dear BOMA and Helping Hands Charity,On behalf of all of the employees at Davis County Animal Care

and Control and the animals, we want to shout out a big thank youfor our play yard that BOMA and Helping Hands Charity built. Theplay yard has had a snowballing effect at our shelter. We had somegreat press from the play yard; that has helped us get the message outthat we are changing our image. That message has sparked an increasein our volunteer program. The increase in our volunteer program hasgotten more dogs out to play in the yard. That has made the dogsmore adoptable. The volunteers have made it so our staff can focus onother items in the shelter, like cats and rabbits. The extra focus hasmade it so we are euthanizing less and that is our ultimate goal. Ouremployees are happier about that.

The play yard allows the dog to be a dog. They get to go to thebathroom anywhere they want. They get to smell and stick their nosesanywhere they want too. We get to see how they handle situations

with other dogs and watch themcommunicate. The play yard hasbeen an educational tool for usas well. New officers can takeseveral dogs out at once andwatch the dogs communicate.The officer gets to learnfirsthand the body language of adog. This is an experience thatnew officers would never get ina classroom or a book.

Davis County Animal Careand Control cannot expressenough our thankfulness for ourplay yard. Thank you to all ofthe individuals and businesses

that donated to make this areality. And on behalf of thoseanimals that have no voice, butare the reason we do what wedo, I say thank you.

Please stop into your localanimal shelter and save a life,adopt.

Sincerely,Clinton F. ThackerDirector Davis County Animal Care& Control

Donation Snowballs at Animal Care and ControlEVENTS

The Outstanding Building of the Year AwardsThe Outstanding Building of the Year (TOBY) Awards are

the most prestigious and comprehensive programs of their kind inthe commercial real estate industry, recognizing quality in buildingsand rewarding excellence in building management.

During the competitions, all facets of a building’s operations arethoroughly evaluated. Buildings are judged on everything fromcommunity involvement and site management to environmentaland green policies and procedures.

Levels of CompetitionThe competition consists of three levels. It begins at the BOMA

Utah level, winning entries advance to the regional level and, finally,regional winners advance to the international level. TheInternational TOBY Awards will be presented at the BOMAInternational Conference in Washington, DC, June 26-28, 2011.

The BOMA Members to the right are gearing up for the localjudging in January.

250,000-499,000 Square FeetBoyd McGee,Commerce Real Estate Solutions,170 South Main Street

100,000 - 249,000 Square FeetJustin Farnsworth, CBRE,136 E. So. Temple

Suburban Office Park - Mid RiseGary Coker, CBRE,Southtown Corporate Center

Suburban Office Park - Low RiseHelen Smith, CBRE,Ninigret X and XI

Under 100,000 Square FeetDavid Robertson, CBRE, UnionWoods - 7090 Union Park Ave.

Visionary Sponsor:Wasatch Property Services

Platinum Sponsor:Varsity Contractors

Silver Sponsor:Kimball

Bronze Sponsors:Utah Disaster Kleenup,Securitas Security Services,Commercial Service Solutions,RBM Building Services

Print & Media Sponsors:Utah Facilities Magazine,Alphagraphics

Recognition Sponsors:5Star Services, EcoBrite Services,ISS Facility Services, SchindlerElevator, ThyssenKrupp Elevator


EVENTS

The Utah Building Owners and Managers Association (BOMA)hosted a golf tournament at Willow Creek Country Club to supportthe preparedness and disaster response capacity of the American RedCross Utah Region, raising $8,470 for the cause.

“We deeply appreciate BOMA and its generosity in contributingtoward the well-being of Utahns during times of disaster,” saidMaxine Margaritis, CEO, American Red Cross Utah Region.

“We were fortunate to have the American Red Cross participatewith us in our annual golf tournament this summer, and we aredelighted with the resulting contributions we were able to make.Partnering The American Red Cross of Utah during this event helpedreinforce commitments to our objective,” said Jim Derrick, specialprojects and Jordan Commons property manager, Larry H. MillerManagement Co. “Along with the Red Cross, we are dedicated tominimizing suffering in our community. We appreciate all that theAmerican Red Cross does in this regard. It is our hope that thissummer’s partnership with BOMA Utah will further the success ofthe Red Cross in Utah.”

Donations to the Red Cross Disaster Relief fund are usedefficiently and carefully to provide vital items, meals and more todisaster clients. Even small donations can make a big difference, andlarge donations, such as BOMA’s, can help those in need in so manyways. For example, their generous donation could be used to provideapproximately 847 meals to disaster clients.

When you donate to the Red Cross, know that your dollar workshard for disaster clients:

$3 Provides one comfort kit containing hygiene items for a disasterclient. These kits, stored and ready for distribution in multiplelocations nationwide, contain the basic personal supplies needed byclients during a disaster. The kit contains deodorant, toothbrush,toothpaste, facial tissues, wash cloth, shampoo, liquid soap, lotion,comb, razor and shaving cream.

$30 Covers the cost of a clean-up kit and comfort supplies for afamily of four. These supplies are stored and ready for distribution inmultiple locations nationwide. Each clean-up kit includes a sectionalhandle with mop, broom, squeegee and push broom heads, pail, scrubbrush, sponge, disinfectant, detergent/degreaser, bleach, trash bags,gloves and dust mask. Each comfort kit contains deodorant,toothbrush, toothpaste, facial tissues, wash cloth, shampoo, liquid soap,lotion, comb, razor and shaving cream.

$50 Provides food and shelter to a client for one day. This service

includes preparation of breakfast, lunch and dinner, the costs tomobilize and distribute a cot, two blankets and a comfort kit as well asthe costs of Red Cross workers to provide this service.

$150 Provides supplies to support the needs of an infant in ashelter. This includes diapers, wipes, soy formula, a crib and changingpads. When possible, arrangements are made to house families withinfants in a separate section of a shelter to ensure safety and privacyfor families.

$600 Provides food and shelter to a family of four for five days in ashelter. This service includes the preparation of breakfast, lunch anddinner, the costs to mobilize and distribute a cot, two blankets and acomfort kit for each member of a family during their stay as well asthe costs of Red Cross workers to provide this service.

About the American Red Cross in Utah:Last year the American Red Cross in Utah provided humanitarian aid suchas shelter, food, and clothing to 1,571 Utahans affected by local disasters,many rendering multiple families homeless. In addition it taughtlifesaving skills to thousands of Utahans and supported Utah militarymembers and their families. The Red Cross is a charitable organization anddepends on volunteers and the generosity of the American public to performits mission. For more information, please visit www.utahredcross.org

BOMA Utah Golf Tournament Benefits Red Cross

EDUCATION COURSESBOMI International RPA Designation ClassBudgeting & AccountingThursday-Saturday, April 26-28, 20128 a.m. to 5 p.m.3 Triad Building, first floor conference room345 W. North Temple Salt Lake City

Instructor: Scott Sweeney, CPA

Budgeting and accounting features applications and problems you can use to createbuilding and facilities’ budgets. In this course, you will have the opportunity to applyconcepts within the real property and facilities context. You will follow theaccounting process and creation of a budget from start to finish, learning valuableskills such as how to interpret financial statements, annual reports and statements ofcash flows. You will also learn practical skills such as how to compile lease abstractsand prepare rent rolls. The course includes valuable exercises pertaining tocomputing productivity ratios, depreciation, ending cash balances, preparing incomeand expense budgets and explaining budget variances. Key topic areas include recordkeeping requirements, revenue and expenditure cycles, cash basis income statement,financial statements, annual reports, lease abstracts, income and expense budgetingand working with capital.

Recommendations: ACE credit recommendation is two semester hours, lower divisionbaccalaureate in business administration, bookkeeping, accounting orfacilities/property management.

Cost per course: If you are a member of BOMA Utah you will pay $980 per course.If you are not a member of BOMA Utah you will pay $1,100 per course.

To register, please visit www.BOMAUtah.org or call 801.710.2950.


BUSINESSEVENTS

Thank You BOMA Sponsors;We Couldn’t do it Without You

Peer Inquiry

2011 SponsorsTOBY, Golf, Medical Symposiumand Seminars

5Star Services, Inc.ABM Janitorial ServicesAeroscape PropertyMaintenance & LandscapingAmerican ShreddingBelfor Property RestorationBig-D ConstructionCBRECentimark CorporationCertaPro PaintingClear Green PartnersComcastCommerce Real EstateSolutionsCommercial Service SolutionsDaw Construction GroupDiamond Detective AgencyDouble Take Carpet CleaningDynamond BuildingMaintenanceEcobright ServicesISS Facility ServicesJacketta Sweeping Service, Inc.Jan-Pro of UtahKimball Property Maintenance

KONE ElevatorsLarry H. MillerLincoln HarrisMechanical Service & SystemsMerchants BuildingMaintenanceRBM ServicesRedlee SCS, Inc.RotoAire Filter Sales & ServiceSchindler ElevatorSecuritas Security SystemsSimply Right, Inc.Snow, Christensen &MartineauSpectra Contract FlooringTerracon ConsultantsThe Boyer CompanyThe Lawn ButlerThyssenKrupp ElevatorUtah Disaster KleenupUtah Facilities MagazineVarsity ContractorsWasatch Property Services, Inc.

Remember: Buy BOMA First!Thank you again to theAssociate Members listed abovefor their continued support anddedication to our success.

Do you have a question about a company? Do you need an

answer regarding a property concern? Curious what other members

have done in your situation? BOMA Utah is here to help. Just send

us your questions, and we will post to our members. Remember,

you’re not alone and your fellow BOMA members are here to help.

You can email us at [email protected].

Update your ProfileHow long has it been since you updated your information on the

BOMA Utah website? Is it still current? Please go to

www.BOMAUtah.org, log in and review your contact information. It

only takes a few minutes.

We would like to take this opportunity to thank our

Associate Members, those who gave of their time,

sponsored our many events and activities and who

participated in our annual tradeshow. Without the support of

Associate Members, BOMA Utah could not continue to offer the

many events currently enjoyed by you, our members. When going out

for bid, seeking an RFP or requesting industry information, please

think of BOMA Utah and Associate Members first. They have given

so much of themselves, it’s only fitting we give to them.

Feb. 9The Outstanding Building of the Year (TOBY) Award Banquet,Little America Hotel

Feb. 2112-Point Program for Business Continuity. 3 hours CEU.

Mar. 8Monthly Luncheon, Little America Hotel

Mar. 15Vendor Breakfast, Corporate Alliance Facility

Mar. 2012-Point Program for Business Continuity. 3 hours CEU.

Apr. 12Monthly Luncheon Tour (Mormon Tabernacle)

Apr. 2412-Point Program for Business Continuity. 3 hours CEU.

Apr. 26-28BOMI’s RPA Designation – Budgeting andAccounting 3 Triad

May 10Annual Vendor Tradeshow, South Town Expo

May 1512-Point Program for Business Continuity. 3 hours CEU.

Jun. 1912-Point Program for Business Continuity. 3 hours CEU.

Vendor Breakfast9 a.m. Thursday, March 15, 2012Corporate Alliance, Suite 150Union Heights Office Building7730 S. Union Park Avenue Midvale, UT 84047

Vendor members and potential vendor members, you won’twant to miss this opportunity! We are hosting a vendor onlymeeting that will cover what property managers look for invendors. We will explain how to best use your BOMAmembership and the website to promote your company, aswell as go over the vendor renewal requirements for 2012.We will have a panel of property managers and associates toanswer questions and give some inside information.

BOMA members and their guests: $25Non-members and visitors: $35(Registration deadline is Monday, March 12)

Don’t forget to visit www.BOMAUtah.org to viewother news and events.

2012 CalendarTo register for BOMA events and activities, visit www.BOMAUtah.org


Standard of ExcellenceBy Jim Derrick

here that set personal standards

for excellence, and each year

BOMA Utah selects a principle

and an associate member to be

honored for this. They are

honored as Members of the

Year. In 2008, Renee Schmid

and Casey Killian were selected.

In 2009, Terrell Sparks and

Jerry Pace were honored. Last

year, it was David Penrod and

Ali Williams. For the year of

2011, there are many who could

have been honored for a variety

of reasons. However, two were

selected specifically because of

the standard of excellence

which they have set for the rest

of us to follow. Assignments

were given to them,

responsibilities were delegated

and they were allowed to use

their talents to their best

abilities. The results were

remarkable.

I think of the exactness

which was needed to

accomplish the construction of

the two bridges in southern

Utah. Much good was

accomplished by individuals

taking time to personally

establish a standard of

excellence from which they

would measure their

performance. By doing this,

what seemed impossible was

achieved.

Thanks to members like

Jon and Eric who have set a

standard of excellence and

pushed their performance bar

higher. BOMA Utah’s

influence throughout the state

and our communities is

enhanced by their work. Thank

you for your dedication and

commitment to high standards.

Associate Member of the Year:

Eric Fairbanksof Utah Disaster Kleenup was

honored for making a difference,

especially through his work with

the Preparedness Committee.

Eric Fairbanks of Utah Disaster

Kleenup is chair of BOMA

Utah’s Preparedness and Business

Continuity Committee. Eric

organized and established a

jointly sponsored BOMA Utah and State of Utah Business

Preparedness and Continuity recognition program. It identifies and

honors those businesses in the state of Utah which have achieved

certain levels of event preparedness. The program is in its infancy

and is ready to blossom. His creativity and enthusiasm carried the

project from a thought to reality.

MEMBERSHIP

State Route 95 was created in 1935. Over the years, it was

lengthened to connect southeastern Utah, the Blanding area, with

Hanksville, Utah. Until 1966, the road was unimproved, and people

crossed the Colorado River at Hite, Utah, via a ferry. In 1976, the

roadway was improved and paved as part of the Bicentennial

Highway.

It took so long to develop this area because the deep gorges which

were cut by the Dirty Devil and Colorado rivers. Two beautiful

arched steel bridges now span these canyons, but building them was a

remarkable feat requiring more than just effort.

The bridge across the Colorado River is 740 feet long. High lines

with 3-inch cables spanned the chasm to carry and place the 600 tons

of steel, some pieces weighing 30 tons. Special off-road trucks were

employed to bring the steel and supplies across a roadless desert.

There was no allowance for mistakes in the steel fabrication or in the

erection process. Adding to the challenge, nothing like this had ever

been done before. Because of the site’s remoteness, everything,

including the engineering, purchasing, steel preparation, steel

fabrication, storing, transporting, unloading and erecting, had to be

exact for this to be successful.

I learned some lifetime lessons from these projects. There is much

to be said about establishing personal standards of excellence,

whether it is in our businesses or our personal lives. Too many people

give little thought to this subject and, hence, sell themselves short.

I mention this because there are many with whom we associate

Principal Member of the Year:

Jon Carlsonof Lincoln Harris who was

honored for his continuous efforts

for the association as a supporter, a

leader and an advocate.

Jon Carlson of Lincoln Harris

CSG is chair of BOMA Utah’s

15-member Medical Office

Building Committee, which is

our newest, and perhaps our

largest, committee. Management of medical office buildings is

much more complicated than managing the usual office building.

Jon is very knowledgeable about this niche in the industry. Jon was

given the flexibility to organize the Medical Office Building

Committee and develop it into a substantial part of the BOMA

Utah organization. His work culminated this year with the Medical

Office Building Symposium. It was a well-attended event with

BOMA International’s vice president of education and research,

Lorie Damon, offering the introduction and moderating the

discussion. A featured speaker was Senator Wayne Niederhauser.

We express our gratitude to Jon for all that he has accomplished.


MEMBERSHIP

Member Spotlight

Justin FarnsworthReal Estate Manager, CBRE

What was your first job?I worked for my dad’s development company on construction projectsand in the office.

What are your responsibilities as real estate manager at CBRichard Ellis? Essentially, I am responsible for every aspect of the day to dayoperation of the building from financial reporting, constructionprojects, repair and maintenance, and tenant and client relations.

Please see attached bio for additional details.

Why do you enjoy what you do?Each day is different with a new set of challenges. One moment, wecould be finalizing a multi-million dollar building sale, the nextmoment, it could be a janitorial issue..

What is your property management philosophy?Client service should always come first. In order to satisfy thatobjective, teamwork is critical. It is always important to work togetherand be willing to do what it takes to get the job done.

How long have you been a member of BOMA?I have been a member since 2008.

How have you been involved in BOMA?I am a newly elected Board Member and Chair of the AdvocacyCommittee. Two of my properties received the prestigious TOBYAward: Edgewater Corporate Center in 2010 and 136 E. SouthTemple in 2009.

Why is BOMA importantto you?

I believe that BOMA is the

gold standard for commercial

real estate professionals. As

such, I am privileged to be

associated with such a great

organization. The network of

professionals are always willing

to support each other in the best

interests of making our industry

stronger.

Tell us about your family.My wife Sarah and I have been

married for seven years. We

have a West Highland White

Terrier and a Cairn Terrier that

keep our household active..

What are your hobbies/interests outside of work?My wife and I love to travel. In

addition, we participate in the

MS 150 cycling event each year

to support multiple sclerosis. I

also like to camp and hike and

do pretty much anything

outdoors. I am also a gadget

guru. It doesn’t really matter if

it is a vacuum cleaner or an

iPad, I am always interested.

What is your hope/concern forthe commercial real estatemarket in 2011/2012?I am hopeful that through my

involvement on the Education

and Advocacy committees, as

well as the board of directors,

that we can continue to increase

BOMA’s involvement in the

commercial real estate

community. It is our hope to

continue to work with the

Division of Real Estate and the

state legislature to help bolster

the commercial real estate

emphasis with real estate

licensees. (It is currently

weighted toward the residential

side). In addition, we hope to

continue to build relationships

with our legislators to enable

BOMA to become more

involved in key legislation that

affects our industry.

Don’t forget, we have new

membership categories:

Support Membership:Support membership will be

open to an individual employed

by a commercial real estate firm

or owner, to include

administrative assistants,

receptionists, secretaries,

bookkeepers, leasing agents

and building engineers. The

Support Member must not have

management responsibilities

and will have the endorsement

of the member company’s

Principal Member to participate

on committees, projects and

attend events. Additional

restrictions and benefits will

apply. Cost: $450

Student Membership: To

be considered a Student

Member, the individual must be

a full-time student, currently

and continuously enrolled in at

least nine credit hours pursuing

a real estate-related degree at an

accredited university (physical

campus or online). The Student

Member must have a valid

student ID and must not be

currently employed on a full-

time basis within the real estate

industry. Exception is made for

those employed in a real estate-

related internship. Membership

entitles the student to attend

three luncheons at no additional

cost. Other restrictions and

benefits will apply. Cost: $90

Transition Membership: A

Member in Transition is

available to a previous member

that leaves the employment of a

company and continues to need

the resources the association has

available after the initial six

months transition period.

Additional restrictions and

benefits will apply. Cost: $285

MembershipCategories


MEMBERSHIP

Membership DuesMembers, don’t forget your 2012

dues renewal needs to be paid by Jan. 31, 2012to remain active in BOMA Utah.

2012 Leadership 2011 LeadershipPlease welcome our 2012Board of Directors andCommittee Leaders.

OfficersPresident: Todd Mabey, Zions

Securities Company

President-Elect: Lorrie Ostlind,

Hines Properties, Inc.

Vice President: Scott Bennion,

RiverPark Management &

Development

Secretary/Treasurer: Casey

Killian, Varsity Contractors

Immediate Past President: Jim

Derrick, Miller Management

Company

Board of DirectorsJon H. Carlson,

Lincoln Harris CSG

Gary L. Coker, CBRE

Justin Farnsworth, CBRE

Eric S. Pauly,

CentiMark Corporation

Terrell Sparks, CPM, Roseman

University Properties

Russell Shinrock, Securitas

Security Services USA, Inc.

Committee ChairsCommunity Services Chair:Rudy Larsen, The Lawn Butler

Community Services Vice Chair:Helen Smith, CBRE

Education Chair:Aaron Weight,

Zions Securities Company

Education Vice Chair:Emily Koon, CBRE

Golf Chair: Jill Richardson,

The Boyer Company

Golf Vice Chairs:Cheryl Sanford,

ThyssenKrupp Elevator

Dario Benitez,

The Lawn Butler

Local Advocacy Chair:Justin Farnsworth, CBRE

Local Advocacy Vice Chair: TBD

Medical Office Buildings Chair:Jon H. Carlson,

Lincoln Harris CSG

Medical Office Building Vice Chair:Chris R. Day,

The Boyer Company

Membership Chair:Eric S. Pauly, CentiMark

Corporation

Membership Vice Chair:Mike Reidy, RotoAire Filter

Sales & Service

Preparedness/BusinessContinuity Chair:Eric Fairbanks,

Utah Disaster Kleenup

Preparedness/BusinessContinuity Vice Chair:Derrek Davis, Zions Bank

Programs Chair:Casey Killian,

Varsity Contractors

Public Relations Chair:Kelly Lux,

Utah Facilities Magazine

Public Relations Vice Chair:Scott Gourley, RBM Services

TOBY Chair:Renee Schmid,

Roderick Enterprises

TOBY Vice Chair:Dave Shepard, CenturyLink

2011 Officers, Directors andCommittee ChairsWe’d like to thank our 2011

leadership for all of their hard

work and dedication. We realize

BOMA Utah is a volunteer

organization, yet these members

truly care about the image of

BOMA and have made it a

priority to see it succeed within

the industry. Our membership

has doubled in the last four year

because of our officers, board of

directors and committee chairs’

dedication.

OfficersPresident: Jim Derrick, Larry

H. Miller Management

Company

President-Elect: Todd Mabey,

Zions Securities Corporation

Vice President: Lorrie Ostlind,

Hines GS Properties, Inc.

Secretary/Treasurer and

Programs Committee Chair:

Casey Killian,

Varsity Contractors

Past President: David Jones,

City Creek Reserve

Board of DirectorsScott Bennion, RiverPark

Management and Development

Jon Carlson, Lincoln Harris

Gary Coker, CBRE

Eric Pauly,

Centimark Corporation

David Penrod, Zions Bank

Russ Shinrock,

Securitas Security Services

Legal Counsel:Bruce Reading,

Scalley Reading Bates Hansen

& Rasmussen, P.C.

Committee Chairs

Community Services Chair:Rudy Larsen, Lawn Butler

Vice Chair:Helen Smith, CBRE

Education Chair:Aaron Weight,

Zions Securities Company

Vice Chair:Justin Farnsworth, CBRE

Golf Chair:Jerry Pace,

CCI Mechanical

Vice Chair:Terrell Sparks,

Roseman University Properties

Local Advocacy Chair:Stephen West, Cottonwood

Management Services

Vice Chair:Paul Porter

Membership Chair:Eric Pauly,

Centimark Corporation

Membership Vice Chair:Mike Reidy,

Rotoaire Filter Sales & Service

Medical Office Buildings Chair:Jon Carlson,

Lincoln Harris CSG

Medical Office Buildings Vice Chair:Chris Day, The Boyer

Company

Preparedness Chair:Eric Fairbanks,

Utah Disaster Kleenup

Public Relations Chair:Kelly Lux,

Utah Facilities Magazine

TOBY Chair:Renee Schmid,

Roderick Realty,

TOBY Vice Chair:Dave Shepard,

CenturyLink

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Construction

Disaster Recovery

Painting

Window Cleaning


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BOMA UtahPO Box 13967Ogden, Utah 84412

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