boeing space exploration employee safety & accountability application by pier systems
TRANSCRIPT
Boeing Space Exploration Employee
Safety & Accountability Application by PIER
Systems
PIER OriginsCreated out of large pipeline explosion in Pacific Northwest in 1999
Created by communication professional with over 25 years experience in marketing, PR and crisis management
Public Information Emergency Response: Designed to allow a team to collaborate from anywhere, anytime and effectively perform all key communication functions
Still only communication management system that combines push, pull and interactive modes--full spectrum communication management
IncidentCommand
Operations Planning Logistics Finance
Public Information Officer
SafetyLiaison
JIC Manager
Liaisons
EOC Technology PIERIntegration*
National Incident Management System
JIC structure per NIMS FEMA PIO Guidance Nov 07
OperationsSupport
Info Gathering
PIER currently offers integration with WebEOC
Info Dissemination
PIER Employee Security
Emergency plansLatest updates and newsCurrent work conditionsOffice closures and openingsSecurity threatsEvacuation noticesMeetingsCancelations
and more...
Designed to help organizations alert employees of:
PIER Employee Security
Mass Notification
Features:
Quickly send notifications such as emails, SMS text messages, text-to-voice messages, RSS feeds and Twitter alerts to staff members.PIER is designed to send notifications to thousands of contacts at a time.Ability to store an unlimited number of contacts and synch with ERP and HRMS systems.
PIER Employee Security
2-Way Communication
Features:
Employees can check-in, submit situation reports, request assistance, request to receive updates and ask questions through PIER’s user-friendly interface.
Managers can respond to and track all inquiries.
PIER Employee Security
Remote Access
Features:
All documents and contacts are remotely available and stored on secure, redundant servers.
In the event that your local systems are down, you can access important files from most internet enabled devices.
PIER Employee Security
Customized Site
Features:
Your company’s branding will be incorporated into the design of your Employee Security site.Featured homepage buttons for:Employee Check-In
Submit Situation ReportsEmployee Assistance RequestRequest to Receive UpdatesLatest NewsAsk a Question
PIER Employee Security
Support
Features:
Includes up to 10 hours of provisioning and 6 hours of training per site
Technical SpecsUnlimited site users20 GB of file storage200 GB monthly data transferSSL encrypted
Value Proposition
No business, government agency or organization can operate long without trust.
The technology and strategies we provide help an organization’s communication team to efficiently and effectively meet the high
demands of internal and external audiences.
“PIER is a force multiplier” US Coast Guard Public Affairs Officer
Complete web control...and much more
Media
Elected Officials
Response Agency Staff
Internal audiences
Community Leaders
Impacted Public
Unlimited others
PUSHEmailFaxSMS (Text)PhoneRSS
INTERACTIVE
PULL
PIER Basic Functions
• Collaborative information development
• Multi-mode distributions (Email, SMS text, text-to-voice phone, fax, website, social media/RSS)
• Approval process controls
• Inquiry management
• Multiple audience data management
• Control public, private and protected info
• Management controls and detailed reporting
How is PIER used?• Crisis Communications: Provides all JIS/JIC functions for public information efforts during a crisis. “Virtual JIC” capability--dispersed team can perform all vital functions for speed, efficiency.
• Internal Stakeholder Communications: Employee Safety and Accountability.
• Daily Public Affairs: PIER powers Virtual Newsrooms and provides Inquiry Management tools for managing external stakeholder engagement. •Business Continuity: secure, virtual environment for access to vital documents and critical communications processes. • Multi-mode distribution: email, fax, text message, phone notification, Website(s)
PIER Control Center used by US Coast Guard during Hurricane Katrina
Regional PIER Partners
•Fort Bend County
•Galveston County
•Harris County
•Montgomery County
•Center for Safe and Secure Schools
•Conroe ISD
•Fort Bend ISD
•Lamar CISD
•METRO
•City of Houston
•City of Missouri City
•City of Pasadena
•City of Sugar Land
•Texas Medical Center
•South Texas Project
•PIER Systems
PIER in use todayPIER has been used to manage numerous large scale events including:
Hurricane Katrina -- US Coast GuardAtlanta Tornado, Georgia Drought --Georgia Emergency ManagementTexas City Refinery Accident -- BPHurricane Humberto -- Port of Houston, University of HoustonLos Angeles Power Outages -- LA Dept of Water and PowerCosco Busan Spill (San Francisco) -- US Coast GuardG8 Economic Summit -- Georgia Emergency ManagementNorthwest Storm and Floods -- WA State EMDThunderhorse Oil Platform -- BP and US Coast Guard(Many more...)
Hurricane Katrina--USCG
Building trust, one valuable relationship at a time.
(281) 218 6172www.piersystem.com