body language & gestures
TRANSCRIPT
BODY LANGUAGE
• only as less as 15% is expressed with words,
more than 50% is expressed through your body
•Sense organs in play
• Left and right brain
•Subconscious signals
BODY LANGUAGE
- FACE & EYE
• Feelings, attitudes & emotions- more than body
• Sarcastic comments/ sincere
• Eyes- lying
• Establish bond
• Involve
EYES (AS YOU SEE THEM)
Eyes - upward to the right (their left).
Trying to recall memories.
Eyes - upwards to the left (their right).
Creating visual images (we think in pictures).
A hand over the mouth whilst talking indicates deceit.
A desire to try and stop the words coming out of the mouth.
Is an evaluation signal.
Generally a positive evaluation.
It's a time for thought process.
Women - bottom of the chin
Is an evaluation gesture.
It is generally a positive evaluation of your ideas,
suggestions, information or requests.
She may feel comfortable.
She may look cool.
Careful, You have a very negative signal,
even if she is smiling.
The lowered stapling of the hands indicates listening,
and can also be a negative confidence gesture.
It can mean nervousness or deceit.
It can mean a desire to shut out the words they are hearing,
or the words aren't 'going in'.
they've heard enough.
Hot under the collar!
People touch their face 10 times more than normal
when they feel uncomfortable. When you lie, you
feel a tingling sensation around your face and neck,
and feel you need to touch or relieve the area.
Hand clasping at a desk or in a chair
on its own may indicate nervousness,
insecurity or anxiety. The more tightly
clasped they are, the more the anxiety.
Here's the mother of all confidence gestures.
This gesture can denote even arrogance.
The most supreme will be
when the chair is tilted back onto two legs.
This is blatant territorial ownership. Claiming territory.
It could easily be disregard of other people's territory
if it were say your feet on someone else's desk.
Anyone who gives you a handshake with two hands,
when first meeting you, is likely to be insincere and
overwhelming, or even deceitful.
Evaluation
Hand to cheek
or
Beard stroking
or
Lowered specs
or
Chewing specs
or
Pinching the bridge of nose
Suspicion & secretive
Sideway glance
or
Touching nose
or
Rubbing ear/behind
or
Rubbing eyes
or
Hand over mouth
Frustration
Back of head
or
Tightly clenched hands
or
Wringing hands
or
Pain in neck
or
Hot under collar
Here's a neutral position.
Sat upright, legs together,
arms apart, possibly with the palms of the hands showing,
indicating honesty and sincerity.
RESPONSIVE REFLECTIVE FUGITIVE COMBATIVE
ENGAGED
leaning forward
open body
open arms
open hands
LISTENING
head tilted
lots of eye contact
nodding
high blink rate
BORED
staring into space
slumped posture
doodling
foot tapping
LET ME SPEAK
finger tapping
foot tapping
staring
EAGER
(sprint position)
open legs
feet under chair
on toes
leaning forward
EVALUATING
sucks glasses/pencil
strokes chin
looks up and right
legs crossed in 4 pos.
(ankle on knee)
LET ME GO
feet towards door
looking around
buttoning jacket
AGGRESSIVE
leaning forwards
finger pointing
fists clenched
READY TO AGREE
closes papers
pen down
hands flat on table
ATTENTIVE
(standing)
arms behind back
smile
open feet
REJECTION
sitting/moving back
arms folded
legs crossed 11 pos
(thigh on knee)
head down
frown
DEFIANT
(standing)
hands on hips
frown
DEFENSIVE
(standing)
feet pointing in
hands clenched
LYING
touches face
hand over mouth
pulls ear
eyes down
glances at you
shifts in seat
looks down and to left
BODY LANGUAGE
-MOVEMENT
• Do not be frozen
• Display energy & variety
• Purpose
• No pacing, rocking, swaying