11

Effective Communication

through

Body language

22

Effective Communication

• 55% Body Language

• 38% Voice modulation

• 7% Content

33

Body Language

• Non-verbal communication where physical actions convey thoughts and emotions

• All people give off physical signals while communicating, they give an insight in the exact meaning of the message

44

BODILY POSTURE

• Largely involuntary

• Distinctive ‘superior’ (or dominant) and ‘inferior’ (or submissive) postures

• Eg . The desire or intention to dominate can be signaled by standing erect, with the head tilted back, and with hands on hips.

55

66

77

88

99

• NOSE RUB

It is a sign of rejection.

It can also be a gesture of doubt.

Many articulate speakers do this when not sure how to approach a subject or audience reaction.

1010

SLAPPING THE HEAD

• Forgetfulness

• SCRATCHING THE HEAD

• Frustration

• Flustered

1111

HAND ON CHEEK

• Interest

• Attention

• Evaluation

1212

STYLES OF HANDSHAKE

• THE GRASP

• Usually done by males

• Close to each other

1313

THE DOUBLE HANDED HANDSHAKE

• BOTH HANDS ARE USED

• To communicate more than usual feelings

• Higher the grasp, the more intense the feeling expressed

• Acceptable only for those with close emotional ties with the initiator

1414

HANDS BEHIND THE HEAD

• USED BY PEOPLE

FEELING

Confident

Dominant

Superior

1515

GESTURES

Communicating emotional states

• fist clenching (aggression)

• face – touching (anxiety)

• scratching (self –blame)

• forehead-wiping (tiredness)

• forehead slapping (forgetfulness), etc.

1616

HEAD NODS

• ‘rein forcers’

• reward and encourage what has gone before

• can be used to make another talk more

1717

FACIAL EXPRESSIONS

1818

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Arvind RaiAstrology & Vastu Expert

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