board meeting march 19, 2015. march 19, 2015 board meeting welcome, remarks, introductions... mr....
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Board MeetingMarch 19, 2015
March 19, 2015Board Meeting
Welcome, Remarks, Introductions . . . Mr. Charles Nelson
AgendaMarch 19, 2015
• Call to Order• Elect 2015 Board Officers• Appoint 2015 “At-Large” Board Seat• Consent Agenda• Marketing Report• Financial Report• Adopt January 29, 2015 Board Meeting Minutes & February 24, 2015 Special Board Meeting Minutes• Review Governing Policies 6110.00 & 6111.00• Discuss Governing Policy 6109.00• Discuss Corporation Bylaws• Break• Discuss Update Tickets• Performance Evaluation Committee Reports• GulfSafe/Dig Law Advisory Commmitte Updates• Executive Director’s Report• New Business• Public Forum• Executive Session• Closing Remarks• Adjourn
March 19, 2015Board Meeting
Elect 2015 Board Officers. . . Mr. David Frey
March 19, 2015Board Meeting
Board Appoint 2015 “At Large” Board Seat . . . Board Chairman
Consent AgendaMembership Report
1987 - 2015
Corporate & Political Entity Members
10311024
10441020
1023
706639580
88131
208
251
310
346361
394
433
468
522
744
774
800840
861
898911
954
9901032
0
200
400
600
800
1000
1200
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Consent Agenda Top 10 Calls By Parish
February 201545
44
2854
2511
2444
2135
2018
1838
1423
1263
1256
0
500
1000
1500
2000
2500
3000
3500
4000
4500
5000
EB
R
Lafa
yett
e
Orl
ean
s
St.
Tam
man
y
Jeff
erso
n
Cal
casi
eu
Cad
do
Oua
chita
Bos
sier
Asc
ensi
on
Consent Agenda Top 10-Nature of Work
February 201559
82
4092
3990
3952
3663
2951
1524
1378
1356
1202
0
1000
2000
3000
4000
5000
6000
Wat
er
Ele
ctri
c
Cab
le
Tele
pho
ne
Sew
er
Gas
Fenc
e
Ditc
h
Roa
d
Land
scap
e
Consent Agenda # of Calls By Type Of Caller
February 2015
21,8
30
8,27
9 4,68
3
2,28
8
1,83
7
0
5,000
10,000
15,000
20,000
25,000
Con
trac
tor
Mem
ber
Non
-Mem
ber
Hom
eow
ner
Loca
l Gov
't
Consent Agenda Email%
2010/2011/2012/2013/2014/February 2015
70.5
3%
86.4
0%
87.7
0%
88.1
8%
88.6
9%
89.6
8%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
20102011
20122013
20142015
Consent Agenda % I-TIC
2010/2011/2012/2013/2014/February 20156
2.7
6%
64
.40
%
62
.80
%
63
.90
%
67
.83
%
69
.64
%
58.00%
60.00%
62.00%
64.00%
66.00%
68.00%
70.00%
01/01/2015 THRU 02/28/15
ACCOUNTING/PAYMENT 0
ADMINISTRATIONS 8
COMPLAINT 0
MEMBER SERVICES 1
OPERATIONS 4
SERVICE REQUEST 0
SPAM 0
OTHER 0
TEST 0
TOTAL 13
HELP DESK REPORTMarch 19, 2015
Consent AgendaMotion to Adopt
• Membership Report• General Manager’s Report• Help Desk Report• Statistics
Financial Report
• Marketing Report . . . Mr. Russ Norwood
Financial Report
• Financial Overview . . . Board Secretary/Treasurer & Mr. David Frey
Financial OverviewBudget Versus Actual YTD February 2015
$416
,457
$424
,738
$429
,696
$449
,964
$390,000
$400,000
$410,000
$420,000
$430,000
$440,000
$450,000
$460,000
Income Expense
Budget Actual
Total Budget Actuals (As of Feb)
Total Income: $2,655,825 $449,550.50
Expenses (sub-total): $2,958,600 $429,695.60
Depreciation: $50,000 $7,900.00
Total Expenses: $3,008,600 $437,595.60
Net Difference: ($352,775) $11,954.90
Louisiana One Call System, Inc.
2015 Budget
Louisiana One CallOut To In Ratio
Dec 2007 – February 2015
5.14
5.245.
30
5.23
5.43
5.20
5.38
5.30
5.53
5.00
4.704.804.905.005.105.205.305.405.505.60
2007 2008 2009 2010 2011 2012 2013 2014 2015
Actual Budget
Louisiana One Call Total Current Assets
Dec 2010 – Feb 2015
1,726
,682
2,255
,452
2,089
,206
2,158
,795
2,190
,258
2,181
,6352,2
36,386
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
Dec
10
Dec
11
Dec
12
Dec
13
Dec
14
Jan15
Feb15
Accounts ReceivableJan – Dec 2014
0
50,000
100,000
150,000
200,000
250,000
300,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Amt Rec'd Receivables
Amount Billed 215,732 209,371 244,982 265,439 252,284 250,392 265,024 251,837 260,055 270,075 196,459 201,987Amount Rec’d 215,732 209,371 244,982 265,439 252,284 250,392 265,024 251,807 259,023 269,976 194,448 196,308 % Outstanding 0% 0% 0% 0 % 0% 0% 0% .01% .40% .04% 1.02% 2.81%
Accounts ReceivableJan – Feb 2015
0
50,000
100,000
150,000
200,000
250,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Amt Rec'd Receivables
Amount Billed 219,187 199,884Amount Rec’d 204,673 75,890% Outstanding 6.62% 62.38%
Financial Report
• Estimated Call Volume . . . Mr. David Frey
Louisiana One CallEst vs Act-IncomingJanuary 2014-February 2015
010,00020,00030,00040,00050,00060,000
JA
N
FE
B
MA
R
AP
R
MA
Y
JU
N
JU
L
AU
G
SE
P
OC
T
NO
V
DE
C
JA
N
FE
B
MA
R
AP
R
MA
Y
JU
N
JU
L
AU
G
SE
P
OC
T
NO
V
DE
C
Estimated Actual
MONTHLY -4.2% -7.1%-3.2% .2%-4.8% 0.6%-0.4%-3.2%5.4%5.0%1.2%5.0%3.2%-2.2%YTD +0.6%
0
50,000
100,000
150,000
200,000
250,000
300,000
JA
N
FE
B
MA
R
AP
R
MA
Y
JU
N
JU
L
AU
G
SE
P
OC
T
NO
V
DE
C
JA
N
FE
B
MA
R
AP
R
MA
Y
JU
N
JU
L
AU
G
SE
P
OC
T
NO
V
DE
C
Estimated Actual
MONTHLY .7%-8.5%-4.8%-1.3%-7.2%-1.6%-2.5%-5.4%3.3%-1.57%2.4%1.4%3.2%.6% YTD 3.9%
Louisiana One CallEst vs Act-OutgoingJanuary 2014/February 2015
Louisiana One CallIncoming Call Volume
82,529
82,995
82,200
82,300
82,400
82,500
82,600
82,700
82,800
82,900
83,000
83,100
Incoming
2014 2015
Through February 2015, Incoming Call Volume is +0.56% above 2014
Louisiana One CallOutgoing Call Volume
434,556
428,671
424,000
426,000
428,000
430,000
432,000
434,000
436,000
Outgoing
2014 2015
Through February 2015, Outgoing Call Volume is -1.35% below 2014
March 19, 2015Board Meeting
• Adopt January 29, 2015 Board Meeting Minutes• Adopt February 24, 2015 Special Board Meeting
Minutes
March 19, 2015Board Meeting
• Review Board Governing Policy 6110.00 “Termination of Membership”
• Review Board Governing Policy 6111.00 “Logo Use Guidelines”
March 19, 2015Board Meeting
• DiscussBoard Governing Policy 6109.00 “What Constitutes A Locate Request”…
Mr. Sonny VidrineAssigned to Best Practices Committee at January 29th Board Meeting
March 19, 2015Board Meeting
• Discuss Corporation Bylaws… Mr. Charles Nelson
Assigned to Mr. Charles Nelson, Mr. Sonny Vidrine, Mr. James Martarona, & Mr. David Frey at January 29th Board Meeting
BREAK
March 19, 2015Board Meeting
• Discuss “Update Tickets”… Mr. Sonny Vidrine
Assigned to Best Practices Committee at January 29th Board Meeting
March 19, 2015Board Meeting
• Performance Evaluation Committee Reports…– ADHOC Performance Evaluation Committee assigned at January 29th Board Meeting: Mr.
Jeff Richardson-Chairman, Mr. Charles Nelson, Mr. Tommy McNulty, & Mr. David Frey to research and to suggest an evaluation process and form
– Best Practices Committee assigned at January 29th Board Meeting to conduct a performance study and provide opinion for formulating strategies/objectives regarding the Executive Director Evaluation: Mr. Sonny Vidrine-Chairman
– Public Awareness Committee assigned at January 29th Board Meeting to conduct a performance study and provide opinion for formulating strategies/objectives regarding the Executive Director Evaluation: Mr. Wayne Hendricks-Chairman
March 19, 2015Board Meeting
• GulfSafe Update…Mr. Emory Belton & Mr. David Frey
• Dig Law Advisory Committee Update…Mr. Emory Belton & Mr. David Frey
Executive Director’s Report• 2015 Spring SOCS Meeting Update-February 11-13
– Brent Saltzman, Charles Nelson, James Lass Attended• LA Damage Prevention Summit
– March 30-April 1/Crowne Plaza-Baton Rouge• 2015 Fall SOCS Meeting
– September 15-17/Pinehurst Resort, North Carolina• One Call Concepts Technology Meeting
– September 23-24/San Francisco• October Board Meeting-October 22
– Cleco Power/Alexandria• December Board Meeting-December 10-11
– Royal Sonesta/New Orleans• 2016 Spring SOCS Meeting-February 16-18
– Bourbon Orleans/New Orleans
March 19, 2015Board Meeting
• New Business
March 19, 2015Board Meeting
• Public Forum
March 19, 2015Board Meeting
• Executive Session
March 19, 2015Board Meeting
• Closing Remarks . . .Mr. Charles Nelson
March 19, 2015Board Meeting
• Adjourn
Adjourn