bmgt: 1301 supervision online | crn #17336
TRANSCRIPT
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Business Center of Excellence
Business Management Department https://www.hccs.edu/programs/areas-of-study/business/business/
BMGT: 1301 Supervision Online | CRN #17336 Spring 2021 | 8-Weeks (3.22.2021–05.16.2021)
3 Credit Hours | 48 hours per semester
Online attendance will be tracked by completed assignments!
Instructor Contact Information
Instructor: Evelyn Burgos Office Phone: (713) 718-5730
Office: Business Management Office Hours: At students’ convenience HCC
Email: [email protected] Office Location: Alief Hayes Campus
Instructor’s Preferred Method of Contact
Please feel free to contact me, through your Canvas HCC email, with any question or any problem that
you are experiencing in this course. Your successful completion of this course is important to me and I
know it is important to you. I will respond to emails within 24 to 36 hours Monday through Sunday.
IMPORTANT NOTICE:
You will be completing assignments via Connect through Canvas. You have a courtesy 14-day access to
the publisher’s resources starting at 12:00 a.m. March 22! You must purchase the license before the
courtesy access expires or you will be locked out of Connect until the license is purchased. The
assignment deadlines will not be waived.
If you are having problems accessing Canvas Eagle Online, please contact tech support immediately
at 713-718-2000, then press 4. To be successful in this online course, students must have a strong
computer skills and knowledge of Canvas. If you have any issues with McGraw Hill’s Connect, contact
them immediately at (800) 331-5094.
OFFICIAL DAY OF RECORD: March 29, 2021. Attendance in this online course is tracked by
successfully completed assignments. All assignments for Chapters 1 & 2 must be completed by the
first deadline (March 28) to be marked Present and continue in the course.
LAST DAY FOR ADMINISTRATIVE & STUDENT WITHDRAWALS: April 26, 2020. Any
student failing (grade below 60) the course by this date can withdraw and receive a “W” or will be
withdrawn by the instructor.
Students who receive financial aid but fail to attend class (online or face-to-face) will be reported to the
Department of Education and may have to pay back their aid.
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What’s Exciting About This Course This Supervision course is a foundational course for business management studies. After taking this
course you will be able to understand the role and responsibilities of a supervisor in an organization.
My Personal Welcome Welcome! Your success is very important to me. If you are experiencing any problems in this course,
have questions, do not understand a concept, I am available to discuss, explain, and answer your
questions. DO NOT wait until after an assignment due date before asking for my assistance. If you
want to meet in person, my office hours are upon request and flexible to accommodate your schedule.
Please contact me at the information given above. If you want to ask me a question through email,
please go to Canvas Inbox. If you are having problems accessing Canvas Eagle Online, please contact
tech support at 713-718-2000 then press 4. To be successful in this online course, students must have
strong computer skills and knowledge of Canvas (there are videos in Canvas you can watch to help
navigate through Canvas). If you have issues with McGraw Hill Connect, contact them at (800)
331.5094.
Prerequisites and/or Co-Requisites BMGT 1301 requires college-level reading and writing skills. Research indicates that you are most
likely to succeed if you have already taken and passed ENGL 1301. The minimum requirements for
enrollment in BMGT 1301 include placement in college-level reading. If you have enrolled in this course
having satisfied these prerequisites, you have a higher chance of success than students who have not
done so. Please carefully read and consider the repeater policy in the HCCS Student Handbook.
Eagle Online Canvas Learning Management System This section will use Eagle Online Canvas (https://eagleonline.hccs.edu) to access Connect for in-class
assignments, exams, and activities. HCCS Open Lab locations may be used to access the Internet and
Eagle Online Canvas. It is recommended that you USE FIREFOX OR CHROME AS YOUR BROWSER.
HCC Online Information and Policies
Here is the link to information about HCC Online classes including the required Online
Orientation for all fully online classes: http://www.hccs.edu/online/
Instructional Materials
Students have a 14-day Free Access to the textbook
The textbook listed is required for this course and can be accessed through the publisher’s website.
Supervision: Concepts and Skill-Building (10th edition) by Samuel C. Certo (McGraw Hill)
Students have free access to a digital version of the textbook for fourteen days starting at 12:00 a.m.
on the first day of the semester but must purchase the license BEFORE the 14-days are up or they will
be unable to access Connect until the license is purchased. Students are responsible for ensuring an
alternative solution if their Wi-Fi goes down or their computer crashes. By not waiting until the
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weekend to start assignments, students will be able to resolve any issue that arises. Students can
register for Connect by clicking on the first assignment listed in the Modules in Canvas. It will link
“Launch” McGraw Hill Connect.
Other Instructional Resources
Publisher’s Digital Workbook
You will be able to register to access the course’s textbook by going into Canvas Modules and clicking
the first assignment.
Tutoring
HCC provides free, confidential, and convenient academic support, including writing critiques, to HCC
students in an online environment and on campus. Tutoring is provided by HCC personnel in order to
ensure that it is contextual and appropriate. Visit the HCC Tutoring Services website for services
provided.
Libraries
The HCC Library System consists of nine libraries and six Electronic Resource Centers (ERCs) that are
inviting places to study and collaborate on projects. Librarians are available both at the libraries and
online to show you how to locate and use the resources you need. The libraries maintain a large
selection of electronic resources as well as collections of books, magazines, newspapers, and
audiovisual materials. The portal to all libraries’ resources and services is the HCCS library web page
at http://library.hccs.edu
Supplementary Instruction
Supplemental Instruction is an academic enrichment and support program that uses peer-assisted
study sessions to improve student retention and success in historically difficult courses. Peer Support
is provided by students who have already succeeded in completion of the specified course, and who
earned a grade of A or B. Find details at http://www.hccs.edu/resources-for/current-
students/supplemental-instruction/.
Course Overview
BMGT 1301 describes the role of the supervisor. Includes managerial functions as applied to leadership,
counseling, motivation, and human relations skills.
Program Student Learning Outcomes (PSLOs)
1. Identify essential management skills necessary for career success.
2. Describe the relationships of social responsibility, ethics, and law in business.
3. Construct a business plan.
4. Examine the role of strategic human resource planning in support of organizational mission and
objectives.
Course Student Learning Outcomes (CSLOs) Upon completion of BMGT 1301, the student will be able to:
1. Explain the role, characteristics, and skills of a supervisor
2. Identify the principles of management at the supervisory level
3. Explain the human relations skills necessary for supervision
4. Explain motivational techniques
5. Cite examples of how motivational techniques can be used by a supervisor in a working environment.
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Learning Objectives 1. Explain the role, characteristics, and skills of a supervisor
LO 1.1 Define what a supervisor is.
LO 1.2 Describe the four classical types of supervisory skills and the three activities
supervisors engage in.
LO 1.3 Describe how the growing diversity of the workforce affects the supervisor’s role. LO 1.4 Explain how supervisors are responsible to higher management, employees, and
co-workers. List the 19 responsibilities of supervisors.
LO 1.5 Identify six characteristics of a successful supervisor.
2. Identify the principles of management at the supervisory level
LO 2.1 Identify the general functions of a supervisor.
LO 2.2 Discuss the supervisor’s role in the planning process.
LO 2.3 Describe four principles of organizing.
LO 2.4 Identify the six steps in the decision-making process.
LO 2.5 Identify ways organizations measure their success in continuous quality
improvement.
3. Explain the human relations skills necessary for supervision
LO 3.1 Describe the process of communication.
LO 3.2 Describe techniques for communicating effectively.
LO 3.3 Identify common types of problem behavior among employees.
LO 3.4 Describe strategies for managing conflict.
LO 3.5 Discuss how supervisors can overcome resistance and implement change.
4. Explain motivational techniques
LO 4.1 Identify the relationship between motivation and performance.
LO 4.2 Describe the content theories of motivation.
LO 4.3 Describe the process theories of motivation.
LO 4.4 Explain when financial incentives are likely to motivate employees.
5. Cite examples of how motivational techniques can be used by a supervisor in a
working environment.
LO 5.1 Identify ways supervisors can motivate employees.
Student Success
This is a very fast paced 8-week course. Expect to spend at least twice as many hours per week
outside of class as you do in class studying the course content. Additional time will be required for
written assignments. The assignments provided will help you use your study hours wisely. Successful
completion of this course requires a combination of the following:
• Be PROACTIVE – start weekly assignments on Monday, don’t wait for the weekend
• Reading the digital textbook
• Attending class in person and/or online
• Completing assignments by the deadlines
• Participation in class or online discussions
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There is no short cut for success in this course; it requires reading (and probably re-reading) and
studying the material using the course objectives as a guide.
Instructor and Student Responsibilities As your Instructor, it is my responsibility to:
• Provide the grading scale and detailed grading formula explaining how student grades are to be
derived
• Facilitate an effective learning environment through learner-centered instructional techniques
• Provide a description of any special projects or assignments
• Inform students of policies such as attendance, withdrawal, tardiness, and making up
assignments
• Provide the course outline and class calendar that will include a description of any special
projects or assignments
• Arrange to meet with individual students before or after class as required or requested.
As a student, it is your responsibility to:
• Attend class in person and complete weekly assignments online before class.
• Attendance online will be tracked by assignments completed by the due date.
• Participate actively by reviewing course material, interacting with classmates as required, and
responding promptly to communication from the instructor.
• Read and answer Q&A from the digital textbook.
• Complete the required assignments and quizzes on time.
• Ask for help when there is a question or problem – before a deadline passes.
• Keep copies of all paperwork, including this syllabus, handouts, and all assignments.
• Maintain a passing score on assignments, midterms and final reports/exams.
• Be aware of and comply with academic honesty policies in the HCCS Student Handbook
Assignments, Quizzes, and Exercises
Late submissions will NOT be accepted. Assignments will not be reopened if missed. Extra
credit will not be offered for missed assignments.
Chapter Reading with Q&A Chapter readings with graded Q & A will help students fully understand the concepts introduced and
how those concepts are applied in various companies. Students have unlimited attempts within the
week assigned, however, the reading and Q&A need to be done by midweek, before moving on to the
chapter exercises. This assignment is worth 15% of the final grade.
Chapter Exercises & Self-Assessments Chapter exercises consisting of: case analyses, articles, videos with Q&As, click & drag, matching, and
self-assessments help students understand, apply, and reinforce the concepts learned. The self-
assessments are a fun way to learn more about yourself on a personal basis and provides feedback to
know what to focus and improve on your growth as a supervisor. Remember self-assessments are
flexible and your responses will change over time. Students have two attempts with unlimited time
within the week assigned, however, these must be completed before the weekend. These assignments
are worth 15% of the final grade.
Module Quizzes The module quizzes will open Fridays at 12:00AM and consist of multiple choice and true or false
questions. There are of 25 questions from the chapter readings assigned for the week. Students have
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two attempts and two hours to complete the quiz. Do not open the quiz to review it and close it again
because that will count as one attempt. The Module quizzes are worth 20% of the grade.
Discussions & Written Assignments Students will respond to scenarios and/or questions based on what was covered in the readings.
Answers to both the discussions and written assignments must be detailed, grammatically correct,
proper use of paragraphs, and relate to the question. Instructions are included with the questions. For
the written assignments, use the textbook as one resource but you may use additional resources. The
written assignment is worth 15% of the final grade.
Responses to discussion questions must be detailed and relate to the question asked. After submitting
their response, students must respond to at least one classmate’s post (20 points), see instructions for
details. Discussions will be worth 15% of the final grade.
Final Report Now that you know about supervision, you will approach the final report as if you were providing
training to aspiring supervisors. Their training will addresses the five Course Student Learning
Outcomes (CSLO) listed in this syllabus and the LO (Learning Objective) listed under each CSLO.
The report must be detailed, more than five pages in length, typed SINGLE-SPACED, 1-inch margins,
Times New Roman, 12-font. It must have a Cover Sheet and a Table of Content. Sources must be
listed at the end of the report, one of the sources must include the textbook chapter and pages where
you are referencing your answer.
Please plan on taking notes from your weekly reading to assist you in writing the report. Your written
assignments can be used in your report. You will conclude the report with: 1) What you did not know
before or, 2) what you knew before but understand differently now, 3) agree or disagree with
something you read, and 4) what you can now apply and relate to the workplace. Also, please provide
your feedback on the course. Pay special attention to spelling, grammar, sentence, and paragraph
structure. Include business terminology from what you read in your report. The Final Report will be
worth 20% of the final grade.
Grading Formula
Chapter Reading with graded Q&A
15%
Chapter Exercises & Self-Assessments 15%
Module Quizzes 20%
Written Assignments 15%
Discussions 15%
Final Report 20%
Total 100%
HCC Grading Scale:
A = 100- 90 4 points per semester hour
B = 89 - 80: 3 points per semester hour
C = 79 - 70: 2 points per semester hour
D = 69 - 60: 1 point per semester hour
59 and below = F 0 points per semester hour
FX (Failure due to non-attendance) 0 points per semester hour
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IP (In Progress) 0 points per semester hour
W (Withdrawn) 0 points per semester hour
I (Incomplete) 0 points per semester hour
AUD (Audit) 0 points per semester hour
IP (In Progress) is given only in certain developmental
courses. The student must re-enroll to receive credit. COM
(Completed) is given in non-credit and continuing education courses. FINAL
GRADE OF FX: Students who stop attending class and do not withdraw
themselves prior to the withdrawal deadline may either be dropped by their
professor for excessive absences or be assigned the final grade of "FX" at the
end of the semester. Students who stop attending classes will receive a grade
of "FX", compared to an earned grade of "F" which is due to poor performance.
Logging into a DE course without active participation is seen as non-attending.
Please note that HCC will not disperse financial aid funding for students who
have never attended class.
Students who receive financial aid but fail to attend class will be reported to
the Department of Education and may have to pay back their aid. A grade of
"FX" is treated exactly the same as a grade of "F" in terms of GPA, probation,
suspension, and satisfactory academic progress.
To compute grade point average (GPA), divide the total grade points by the
total number of semester hours attempted. The grades "IP," "COM" and "I" do
not affect GPA.
Incompletes: The grade of “I” (incomplete is conditional. A student receiving
an “I” must arrange with the instructor to complete the course work within six
months of the end of the incomplete term. After the deadline, the “I” becomes
an “F”. Upon completion of the coursework, the grade will be entered as
I/grade on the student transcript. All “I” s must be changed to grades prior to
graduation.
Incomplete Policy: To receive a grade of Incomplete (“I”), a student must have completed at least 85% of the work in the
course and has some extenuating circumstances – dated documentation will be required. In all cases,
the instructor reserves the right to decline a student’s request to receive a grade of Incomplete.
HCC Grading Scale can be found on this site under Academic Information:
http://www.hccs.edu/resources-for/current-students/student-handbook/
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Course Calendar
Week Due Topic / Assignments-No late submissions accepted!
Week 1
3/22-28
Complete
Chapters 1 & 2
by 3/28 to be
marked Present
and continue in
the course.
Deadline
Sunday at
11:59PM
Module 1 - Chapters 1 & 2
Chapter Reading with graded Q&A
Chapter Exercises & Self-Assessment
Written Assignment & Discussion
Module Quiz
Click on each assignment in Canvas Modules. Each assignment will
launch the CONNECT website where you will read and complete
your work before the deadline.
Week 2
3/29-4/4
Deadline
Sunday by
11:59PM
Module 2 - Chapters 3 & 5
Chapter Reading with graded Q&A
Chapter Exercises & Self-Assessment
Written Assignment & Discussion
Module Quiz
Start work on Final Report
Click on each assignment in Canvas Modules. Each assignment will
launch the CONNECT website where you will read and complete
your work before the deadline.
Week 3
4/5 - 11
Deadline
Sundays by
11:59PM
Module 3 - Chapters 6 & 7
Chapter Reading with graded Q&A
Chapter Exercises & Self-Assessment
Written Assignment & Discussion
Module Quiz
Continue work on Final Report
Click on each assignment in Canvas Modules. Each assignment will
launch the CONNECT website where you will read and complete
your work before the deadline.
Week 4
4/12 - 18
Deadline
Sunday by
11:59PM
Module 4 - Chapters 8 & 9
Chapter Reading with graded Q&A
Chapter Exercises & Self-Assessment
Written Assignment & Discussion
Module Quiz
Continue work on Final Report Click on each assignment in Canvas Modules. Each assignment will
launch the CONNECT website where you will read and complete
your work before the deadline.
Week 5
4/19 - 25
Deadline
Sunday by
11:59PM
Students
failing after
this deadline
will be
Withdrawn
(see page 1 for
Withdrawal
information)
Module 5 - Chapters 10 & 11
Chapter Reading with graded Q&A
Chapter Exercises & Self-Assessment
Written Assignment & Discussion
Module Quiz
Continue work on Final Report Click on each assignment in Canvas Modules. Each assignment will
launch the CONNECT website where you will read and complete
your work before the deadline.
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Week 6
4/26 - 5/2
Deadline
Sunday by
11:59PM
Module 6 - Chapters 12 & 14
Chapter Reading with graded Q&A
Chapter Exercises & Self-Assessment
Written Assignment & Discussion
Module Quiz
Continue work on Final Report Click on each assignment in Canvas Modules. Each assignment will
launch the CONNECT website where you will read and complete
your work before the deadline.
Week 7
5/3 - 9
Deadline
Sunday by
11:59PM
Module 7
Continue work on Final Report
Week 8
Final
Project due May 11
Final Project Due in Canvas on
May 11 by 11:59 PM
Late submissions will not be accepted.
Syllabus Modifications The instructor reserves the right to modify the syllabus at any time during the semester and will
promptly notify students by e-mail, of any changes.
Instructor’s Practices and Procedures
Missed Assignments Please be PROACTIVE and plan ahead. DO NOT wait until the weekend the assignments are due to
start working on them, remember you have two chapters to complete each week in this accelerated
8-week course!
Please note that I DO NOT accept late assignments, give extra-credit assignments, reopen missed
assignments or offer make-up assignments. Exceptions are on a case-by-case basis requiring
documentation of the emergency. An exception will not be made because of a computer malfunction, if
students complete assignments early, they have time to handle any issue that arises to ensure they
meet the deadline.
Although I do not accept late assignments, students have a week to complete the chapter reading with
Q&A, two attempts for the chapter exercises, discussion questions, and written assignments; and three
days, two hours, and two attempts for the quizzes.
Academic Integrity Scholastic Dishonesty (cheating, plagiarism, collusion, having someone else do your assignments, etc.)
will result in a referral to the Dean of Student Services as well as a possible grade of “F’ for the course.
See the link below for details.
Here’s the link to the HCC information about academic integrity (Scholastic Dishonesty and Violation of
Academic Scholastic Dishonesty and Grievance):
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http://www.hccs.edu/about-hcc/procedures/student-rights-policies--procedures/studentprocedures/
Attendance Procedures Please scroll back to page 1 for my policy on attendance and course withdrawals. Attendance in this
online course is tracked by completed assignments.
Student Conduct All students are expected to present themselves in a professional, respectful manner. Behavior
inappropriate to the collegiate setting in-person or online (including but not limited to abusive,
derogatory, threatening, or harassing language directed at the instructor or towards other students,
staff or administrators) will not be tolerated, and may result in removal from the course and a report
submitted to the student’s file and/or to the Dean.
Instructor’s Course-Specific Information I monitor your progress on a weekly basis and provide feedback (via email) to help ensure you are
successful in reading and understanding the concepts available each week. It is very important that
you take a proactive (planning ahead and working a little each day) approach to be successful in the
class. Know what is expected each week and work to incorporate these requirements into your
schedule. Please do not wait until the last minute to work on assignments because something
unplanned will come up and you may miss the assignment deadlines. Assignment scores will
automatically populate in the gradebook.
Electronic Devices Electronic devises may be used in a face-to-face class to participate in discussions and exercises. Any
non-course related online activity can wait until class adjourns.
HCC Policies
Here’s the link to the HCC Student Handbook http://www.hccs.edu/resources-
for/currentstudents/student-handbook/ In it you will find information about the following:
• Academic Information
• Academic Support
• Attendance, Repeating Courses, and Withdrawal
• Career Planning and Job Search
• Childcare
• disAbility Support Services
• Electronic Devices
• Equal Educational Opportunity
• Financial Aid TV (FATV)
• General Student Complaints
• Grade of FX
• Incomplete Grades
• International Student Services
• Health Awareness
• Libraries/Bookstore
• Police Services & Campus Safety
• Student Life at HCC
• Student Rights and Responsibilities
• Student Services
• Testing
• Transfer Planning
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• Veteran Services
EGLS3 The EGLS3 (Evaluation for Greater Learning Student Survey System) will be available for most courses
near the end of the term until finals start. This brief survey will give invaluable information to your
faculty about their teaching. Results are anonymous and will be available to faculty and division chairs
after the end of the term. EGLS3 surveys are only available for the Fall and Spring semesters. EGLS3
surveys are not offered during the Summer semester due to logistical constraints.
http://www.hccs.edu/resources-for/current-students/egls3-evaluate-your-professors/
Campus Carry Link Here’s the link to the HCC information about Campus Carry:
http://www.hccs.edu/departments/police/campus-carry/
HCC Email Policy When communicating via email, HCC requires students to communicate only through the HCC email
system to protect your privacy. If you have not activated your HCC student email account, you can go
to HCC Eagle ID and activate it now. You may also use Canvas Inbox to communicate.
Housing and Food Assistance for Students Any student who faces challenges securing their foods or housing and believes this may affect their
performance in the course is urged to contact the Dean of Students at their college for support.
Furthermore, please notify the professor if you are comfortable in doing so. This will enable HCC to
provide any resources that HCC may possess.
Office of Institutional Equity Use the link below to access the HCC Office of Institutional Equity, Inclusion, and Engagement
(http://www.hccs.edu/departments/institutional-equity/)
disAbility Services HCC strives to make all learning experiences as accessible as possible. If you anticipate or experience
academic barriers based on your disability (including long and short term conditions, mental health,
chronic or temporary medical conditions), please meet with a campus Abilities Counselor as soon as
possible in order to establish reasonable accommodations. Reasonable accommodations are
established through an interactive process between you, your instructor(s) and Ability Services. It is
the policy and practice of HCC to create inclusive and accessible learning environments consistent with
federal and state law. For more information, please go to
http://www.hccs.edu/supportservices/disability-services/
Title IX Houston Community College is committed to cultivating an environment free from inappropriate
conduct of a sexual or gender-based nature including sex discrimination, sexual assault, sexual
harassment, and sexual violence. Sex discrimination includes all forms of sexual and gender-based
misconduct and violates an individual’s fundamental rights and personal dignity. Title IX prohibits
discrimination on the basis of sex-including pregnancy and parental status in educational programs and
activities. If you require an accommodation due to pregnancy please contact an Abilities Services
Counselor. The Director of EEO/Compliance is designated as the Title IX Coordinator and Section 504
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Coordinator. All inquiries concerning HCC policies, compliance with applicable laws, statutes, and
regulations (such as Title VI, Title IX, and Section 504), and complaints may be directed to:
David Cross
Director EEO/Compliance
Office of Institutional Equity & Diversity
3100 Main
(713) 718-8271
Houston, TX 77266-7517 or [email protected]
http://www.hccs.edu/departments/institutional-equity/title-ix-know-your-rights/
Office of the Dean of Students Contact the office of the Dean of Students to seek assistance in determining the correct complaint
procedure to follow or to identify the appropriate academic dean or supervisor for informal resolution
of complaints.
https://www.hccs.edu/about-hcc/procedures/student-rights-policies--
procedures/studentcomplaints/speak-with-the-dean-of-students/
Department Chair Contact Information Department Chair’s name, email address, and office phone number:
Dr. Raven Davenport 713-718-6478