(Competencies) Training and Development

(Jack Welch) Welch

CD-ROM

Competencies

Mondy and Noe, Human Resource Management, p.202Training and Development

(Knowledge) (Skills)

Mondy and Noe, Human Resource Management, p.202Training ()

(Learning)

Mondy and Noe, Human Resource Management, p.202Development ()

Mathis R.L. and Jackson J.H, Human Resource Management, p.217(Training)

(ATTITUDE) (BEHAVIOR) (APTITUDE) (SKILL) KNOWLEDGE) (CAPACITY)

1. 2. 3. 4.

1. 2. 3.

4. 5. 6.

1.

( ) ( ) ( )

/

K, S, A, B K, S, A, B.

(Organizational Analysis) (Person Analysis)(Task Analysis)

1. 2.

3. 3.1

( )

3.2

(Competency Analysis)

3.3

Competency

1 - 2 - Competency

4 - 5 - , 3 -

Competency 4 .. 75% Coaching One-to-One

4.

1. ORIENTATION TRAINING (New Hire)

(Socialization)

2. BASIC SKILL TRAINING ,

3. NEW TECHNOLOGY TRAINING On-Line Training4. TEAM TRAINING (Downsizing) (Redesign Production Process) Training (Teaching others and learning from others)

1. 2. 3. Succession Plan

4. 5. 6.

5 1. (OJT, Coaching) 2. ,

3. , 4. 5.

1.

(Case Study) (Sensitivity Training)

(Group Process)

(Audience Reaction Group)

(Listening Team) (Report)

(Forum)

(Syndicate) (Symposium)

(Sub-Committee)

(Committee) (Working Group)

(Field Trip) -

(Live Project or Group Work) (Exercise)

(Coaching)

(Walk Rally) (Role Play Sociodrama)

(Lecture)

(Work Shop)

(Panel or Round Table) 4-6

(Convention)

(Incident Method)

(In Basket Training)

(Institute)

(Brain Storming) Mind Mapping

(Program Instruction) (Programmed Text Books) E-Learning

(Interviewing)

(Result Demonstration) (Method Demonstration)

(Skit or Playlet) (Laboratory)

(Discussion) 2

, .. (able to do)

A B C DA : AUDIENCE ? (WHO)B : BEHAVIOR ? (WHAT) C : CONDITIONS ? (HOW)D : DEGREE ? (HOW MUCH)

(AB) XY 100 100% (ABCD)

3

5 4

3 .. .... 2 ..

: (Behavior) (Trait)

(Leading Discussion) (Group Discussion) 7-20

(Buzz Group) 5-7

(Panel Discussion) 3-4

- (Colloquy)

Sheet1

1

1. 1.

. 100% 100%

One-to-One

75%

2. 2.

. ..

( 40%) 50%

Sheet2

Sheet3

Sheet1

5 - 90%

4 - 75% 90%

3 - 60% 75%

2 - 60%

1 -

Sheet2

Sheet3

Sheet1

"" 1 Line

3 Work-Flow

50%

5

() ..

5 Line 1 1 //5

2 // 5 Rework

13 13 ( 3)

3

4.33 ""

Sheet2

Sheet3

- - - -

(1) 3

(2)

(3)

(Re-qualification)