PROJECT REPORT SUBMITTED ON

DP (Domestic Priority) Network Model

SUBMITTED BY

CHINTAN DESAI

ROLL NO. PG11028

POST-GRADUATE DIPLOMA IN MANAGEMENT (e-BUSINESS)

(PGDM)

(2011-2013)

MET’s INSTITUTE OF MANAGEMENT

MUMBAI – 400 050

DP (Domestic Priority) Network Model

Submitted

by:Chintan DesaiPGDM – Marketing (Batch 2011-13)Roll No: PG 11028

A CKNOWLEDGEMENT

I owe a great many thanks to great many people who helped and supported me at every stage during the completion of this project. I would like to extend my sincere thanks to all of them.

I am highly indebted to Mr Michael Pereira (General Manager–Operations (AI)), who devoted his precious time from his busy schedule to guide and help me at all times. It is under his valuable guidance, constant interest and encouragement that I have been able to complete this project.

I would also like to thank all the members of the organization right from ones working at BlueDart Headquarters, Adarsh Service Center, Bombay Hub who were always ready to give their support in any learning I required.

I would also like to express my special gratitude to Mr. V.V. Naik, Course Coordinator - PGDM (MET Institute of Management Studies) for giving me an opportunity to take this project and complete it successfully.

INDEX Serial

No:

Particulars Page No:

1. Executive Summary 12. What is Courier? 23. Courier Service 34. Global Logistics Industry 55. Indian Logistics Industry 66. Objectives of the Project 107. Company Profile 118. Factsheet & Current Market Share of BlueDart 169. Products of BlueDart 1910. Technological innovations by Blue Dart 2011. Supply Chain Management 2212. Objective Analysis 2413. Recommendation 3214. An Interview with Michael Pereira 3315. Annexure 3516. Bibliography 50

DECLARATION

I, Chintan Desai of PGDM (e-business) of MET’s Institute Management Studies, hereby declare that I have compiled this project on “DP (Domestic Priority) Network Model of Blue Dart ” in the academic year 2012-2013 for the batch of 2011-2013. The information submitted is true and original to the best of my knowledge..

Chintan M. Desai

PLACE: MUMBAIDATE: 30th April 2013

CERTIFICATE

This is to certify that Chintan Desai of PGDM (E-BUSINESS) of MET’s Institute of Management Studies, has completed project on on “DP (Domestic Priority) Network Model of Blue Dart ” in the academic year 2012-2013 for the batch of 2011-2013. The information submitted is true and original to the best of my knowledge.

Signature of the Project Guide

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