blue badge holders guide - what do i need to know about
TRANSCRIPT
Transport for LondonMAYOR OF LONDON
As a Blue Badge holder, what do I need to know about red routes
Contents
Introduction 3
Aboutredroutes 4
UsingyourBlueBadge 5 - 6
Buslanesandbus-onlyroutes 7
Parking 8 - 9
Stopping 10
Taxisandprivatehirevehicles 11
Generalinformation 12 - 13
PenaltyChargeNotices 12
TransportforLondonandaccessibility 12
Requestsfornewdisabledbays 13
Copiesofthisbooklet 13
Usefulcontacts 14 - 15
Yourfeedback 15
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Introduction
AsaBlueBadgeholdertherearecertainthingsthatyoucanandcan’tdoonredroutesinLondon.ThisguideclarifiesexactlywhatyourBlueBadgeentitlesyoutodoandcovers:
Bus lanes and bus-only routes
Parking
Stopping
Taxis and private hire vehicles
General information
Eachsectionisillustratedandcolour-codedforeasyreferenceandthebookletisahandysizetofitinyourcar’sglovecompartment.
Byfollowingtheadviceinthisguide,youcangetaclearunderstandingofwhereyoucanandcan’tpark,stop,bepickeduporsetdownonLondon’sredroutes,andsoavoidreceivingaPenaltyChargeNotice(PCN).
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About red routes
RedroutesaretheroadsthatTransportforLondon(TfL)ownandmaintain.TheyonlymakeupfivepercentofLondon’sroads,butredroutescarryonethirdofthecity’straffic.
Red routes are easy to spot because they have red lines instead of yellow lines.
Roads owned by a London borough have yellow lines.
ParkingandstoppingrestrictionsonredrouteshelpTfLtoreduceobstructionsontheroad,whichcancausetrafficaccidentsandpreventtrafficfrommovingfreely.Lesscongestionalsomeanslowercarbondioxideemissionsandimprovedairquality.
Remember,thisguideonlycoversBlueBadgeconcessionsonredroutes.ForadviceonthespecialallowancesavailableonroadsownedbyLondonboroughs,checkwiththerelevantboroughbeforetravelling.
Red routes
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Using your Blue Badge
When using your Blue Badge there are some important things to remember:•BoththeBlueBadgeandtheparkingclockmustbeclearlydisplayedinthefrontwindscreenatalltimeswithallthedetailsvisible
•AllconcessionsonlyapplywhentheBlueBadgeholderiseitherdrivingthevehicleorbeingcarriedasapassengerinit
•TheseBlueBadgeconcessionsareonlyavailabletotheBlueBadgeholder,notanyoneelsewhoisusingyourvehicle,eveniftheyarerunningerrandsorperformingservicesfortheBlueBadgeholder
•Whenyouarebeingcarriedasapassenger,orwhenyouarebeingset-downorpickedup,thedriverisallowedtimetoaccompanyyoutoyourdestination,includingtakingyouintopremisesneartothevehicle.TheBlueBadgeshouldbedisplayedwhenthishappens
Blue Badge
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Using your Blue Badge continued
•Ifyouarebeingdrivenbyanotherperson,thatpersoncannotcontinuetowaitinthevehicleonredlineswhileyouarenotinthevehicle
•Youareentitledtoa100percentdiscountfromCongestionCharging.ToreceivethisBlueBadgediscount,youmustfirstregisterwithTransportforLondon.Visitcclondon.comtodownloadtheapplicationformorcall08459001234
Blue Badge
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Bus lanes and Bus-only routes
Bus lanesareclearlymarkedoutontheroadswithathickwhitelineandthewordsBUSLANEinthelane.
Buslanesgiveprioritytobusesandcertainvehiclessuchastaxis,emergencyservicesandbikes.Keepingthemclearhelpscreateamorereliablebusservice.
Things to remember:•OntheredrouteavehicledisplayingaBlueBadgecanenterabuslanetopickyouuporsetyoudownatthekerb
•Thedistancedriveninthebuslanemustbetheminimumpracticaldistancetocarrythisout
•IfthevehicledisplayingtheBlueBadgedrivesinthebuslaneforlongerthanisneeded,thevehicle’sownermaybeissuedwithaPenaltyChargeNotice
Bus-only routesaremarkedwithsignsandcanonlybeusedbybusesandcertaintypesofvehicle.TherearenoexemptionsforBlueBadgeholdersonbus-onlyroutes.
Bus lanes
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Parking
TherearemanyparkingboxesonredroutesthatonlyBlueBadgeholderscanusebuttherearealsootherplacesonredrouteswhereyouareallowedtopark.
RememberthatbothpartsoftheBlueBadgemustbeclearlydisplayedinthewindscreenofthevehicleatalltimes.
Where you can park:•InparkingboxesreservedsolelyfortheuseofBlueBadgeholders.Checkthesignstoseewhattimeyoucanparkandwhetherthereisalimittohowlongyoucanstay–wherethereisatimelimit,theparkingclockmustbedisplayedalongwiththebadge
•Inredrouteshort-termparkingboxes.TherearenotimelimitstoparkintheseforBlueBadgeholdersaslongasyouparkduringtheoperationalperiodwhichismarkedonthesignsbythebox
Parking
RED ROUTEMon - Sat7 am - 7 pm1 hour
No return within 2 hours
P
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Parking
Where you can park:•InredrouteloadingboxeswheretheBlueBadgeholdersymbolisdisplayedonthesignbythebox.Inmanyoftheredrouteloadingboxes,youcanparkforuptothreehours
Where you can’t park:• Inredrouteparkingboxesthatarereservedforaparticulartypeofvehicle,forexampletaxiranks,doctor’sspacesandmotorcycleboxes
• InredrouteloadingboxeswheretheBlueBadgeholdersymbolisnotdisplayedonthesignbythebox.Thesearereservedsolelyforloadingvehicles.ThesignsnexttotheseloadingboxesdonotdisplaytheBlueBadgesymbolsoyoucan’tparkinthem
Parking
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Stopping
When you are being carried as a passenger in a vehicle displaying a Blue Badge, you can be picked up or set down:•Fromsingleordoubleredlines
•Inredroutestoppingboxes–butrememberthatyoucan’tparkinthem
•Inparkingboxesreservedforaparticulartypeofvehicleandinshortloadingboxesaslongasthereisenoughspace
Remember,yourBlueBadgemustbeclearlyvisibleatalltimes.
You cannot park, be picked-up or be set-down on:•Pedestriancrossings•Zigzagmarkings
Stopping
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Taxis and private hire vehicles
Taxis(blackcabs)andlicensedprivatehirevehicles(PHVs);includingminicabs,havesomeconcessionsthatmaybeusefulwhenyoutravelinthem.
Taxis and PHVs
Remember:•TaxisandPHVscanstoptopickuporsetdownpassengersonmostpartsoftheredroute
•Theexceptionsarethosepartsoftheredroutewithawideredlineandatpedestriancrossingsorzigzags
•TaxisandPHVscancrossmostbuslanestogainaccesstodrop-offorpick-uppassengers.TaxisareallowedtodriveinmostbuslanesbutPHVsarenotandtheyshouldleavethebuslanestraightaway
•Pleaseaskthedriverifyourequireassistancetoorfromyourdestination,includingintoorfromyourpremises.Rememberthedriverwillneedtoreturntothevehicleassoonaspossibleafterassistingyou
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General information
Penalty Charge NoticesIfyouparkillegallyontheredroute,youmaybeissuedwithaPenaltyChargeNotice(PCN).
IfyoureceiveaPCNitisimportantthatyoudonotignoreit.
IfyoubelieveyouhavebeenincorrectlyissuedaPCN,youcanchallengethecharge.FindoutmoreaboutPCNsincludinghowtocontestPCNsbyvisitingtfl.gov.uk/roadusersortelephone08456034545.
TfL and accessibilityTfLremainscommittedtopromotingequalityfordisabledLondoners.
Forexample,TfL’sSingleEqualitySchemeoutlineshowTfLwillpromoteequalityforallpeople,especiallythosewithdisabilities.
Seetfl.gov.ukformoredetails.
Information
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General information
Requests for new disabled baysTfLwillconsiderrequestsfornewdedicateddisabledparkingbaysonredroutes.NotallrequestswillbesuccessfulandthedecisionwillbebasedonanumberoffactorswhichTfLmustbalance,suchassafetyimplicationsorthepotentialtocausesignificantcongestion.BayscannotbeprovidedforexclusiveusebyanindividualdisabledpersonandwillalwaysbeavailableforallBlueBadgeholders.Tomakearequestforadisabledbayontheredroute,pleasecontactTfLCustomerServices(contactdetailsontheright).RequestsfordisabledbayswithinyellowlinecontrolsshouldbemadedirectlytothelocalBoroughCouncil.
Copies of this bookletYoucanordermorecopiesofthisbookletorrequestanalternativeformatorlanguagebycontacting:
TfL Customer ServicesTel:08432221234Textphone:02079183015Web:tfl.gov.uk/contact
YoucanalsodownloadacopyorrequestahardcopyfromtheTfLwebsiteattfl.gov.uk/roadusersaccessibility
Information
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Useful contacts
Capital CallSubsidiseddoor-to-doortransportforpeoplewithmobilityissuesusingprivatehirevehicles(minicabs).PleasenotethatthisserviceisonlyavailabletoLondonresidentswithincertainboroughs.Tel:[email protected]
Department for TransportAimstodeliveratransportsystemthatbalancestheneedsoftheeconomy,theenvironmentandsociety.Tel:02079448300dft.gov.uk
DirectgovProvidesonlineservicesandinformationonawiderangeoftopicsincludingtravelandtransportandlocalNHSservices.direct.gov.uk
London CouncilsLobbiesformoreresourcesforLondonandafairdealforLondon’s33councils.Tel:02079349999londoncouncils.gov.uk
London Dial-a-RideFreedoor-to-doorservicefordisabledpeoplewhocan’tusebuses,trainsortheTube.Tel:08459991999or02073945800tfl.gov.uk
London Travel Information (24 hours)ForticketsandinformationabouttravellinginLondon.Tel:08432221234Textphone02079183015tfl.gov.uk
Information
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Useful contacts
TfL – London Taxi and Private Hire ResponsibleforthelicensingoftaxiandPHVservices.Tel:08453007000Fax:02030543160tfl.gov.uk/tphEmail:[email protected]
Taxicard SchemeSubsidiseddoor-to-doortransportforpeoplewhohaveseriousmobilityimpairmentanddifficultyusingpublictransport.PleasenotethatthisserviceisonlyavailabletoLondonresidents.Tel:08454154156taxicard.org.uk
TRACE24-hourhelplineforwhenyourcarhasbeenclampedortowedaway.Tel:08452068602
Your feedbackWewelcomeyourcommentsandsuggestionsaboutthisguide,contactusat:TfLCustomerServices4thFloor14PierWalkLondonSE100ESTel:08432221234Textphone:02079183015tfl.gov.uk/contact
Information
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