blossom berkeley 2015
TRANSCRIPT
Blossom
Ashutosh
Shukla
Melissa
Tsang
Prasad
Sethumadhavan
Samudra
Bhuyan
Total interviews: 130 | Parents: 82, Teachers: 26, Directors: 15, Kids: 7
“Engaging parents through digital class portfolios”
130
Week 1 Week 3 Week 5 Week 8
Our LLP Journey
Kids Daily
Activity Report
Communication
App for schoolsCommunication
App for parents
Pivot PivotRestart!
Digital Class
Journals
KEY PARTNERSKEY ACTIVITIES VALUE PROPOSITION CUSTOMER
RELATIONSHIPCUSTOMER SEGMENTS
COST STRUCTURE REVENUE STREAM
KEY RESOURCES
CHANNELS
Parents of daycare & preschool kids (0-6 years)
Teachers at daycare & preschool
- Monthly subscription fee for parents to get premium features (photos, videos)
- Product demo at parent/teacher conferences
- Software development - Inbound marketing for
targeting teachers
- App development, web services engineer.
- Business development
- Fixed: Engineering- Variable: Cloud hosting, business development
- Before and After school programs.- Education blogs/ communities/forums.- Teacher associations KEEP: School contract
GET: Social media advertising targeting parent & teachers.
-Education blogs-Teacher associations
Parents get real time information about their child’s daily activities, health, naptimes & play.
Teachers easily document information about child’s daily progress.
Teachers increase engagement with parents by sharing details about class events.
Initial BMC: Kids Daily Activity Report
Week 1-3 learnings
What we thought... What we learned...
Parents want to know every detail
about their child’s day
Pre-school parents care about abnormalities in the
child’s day. The younger the child, the more info a
parent desires.
Parents currently don’t receive
enough communication from schools
- It’s hard for parents to keep track of everything,
important information gets missed!
- Parents don’t have an easy set of tools for school
communication
multiple tools
Blossommultiple topics
PIVOT #1 - Communication App for Schools
“Everything in One
Place!”
KEY PARTNERSKEY ACTIVITIES VALUE PROPOSITION CUSTOMER
RELATIONSHIPCUSTOMER SEGMENTS
COST STRUCTURE REVENUE STREAM
KEY RESOURCES
CHANNELS
Parents of daycare kids
Parents of preschool and elementary kids (3-10 years)
Teachers at daycare
Teachers at preschool and elementary
Administrators using technology at school
- Schools pay a yearly subscription fee.
- Product demo at parent/teacher conferences
- Software development - Inbound marketing for
targeting teachers
- CIPA compliance- App development, web
services engineer.- Business development
- Fixed: Engineering- Variable: Cloud hosting, business development
- Before and After school programs.- Education blogs/ communities/forums.- Teacher associations KEEP: School contract
GROW: Value Added Services (portfolios, recommendations)
GET: Social media advertising targeting parent & teachers.
-Education blogs-Teacher associations
Parents get realtime information about their child’s daily activities, health, naptimes & play.-Parents want to keep track of important communication from school-Parents want an easy way to communicate with other parents -Teachers easily document information about child’s daily progress.-Teacher want an easy way to share pictures and messages with parents
BMC @ Week 3 - Communication App for Schools
Week 3-5 learnings
I’m not tech
savvy… I don’t
feel comfortable
with technology.
My job is to focus
on the kids, not
use some mobile
app or website…
I already have too
many things to do!
KEY PARTNERSKEY ACTIVITIES VALUE PROPOSITION CUSTOMER
RELATIONSHIPCUSTOMER SEGMENTS
COST STRUCTURE REVENUE STREAM
KEY RESOURCES
CHANNELS
-Busy Parents of publicelementary school kids
-PTA (parent teacher association) parents
Teachers at preschool and elementary
Administrators using technology at school
- Monthly subscription fee for parents to get premium features (photos, videos)
- Product demo at parent/teacher conferences
- Software development - Inbound marketing for
targeting teachers
- CIPA compliance- App development, web
services engineer.- Business development
- Fixed: Engineering- Variable: Cloud hosting, business development
- Before and After school programs.- Education blogs/ communities/forums.- Kids event recommendation (eg, redtricycle)- Teacher associations
KEEP: Event recommendations for parents
GROW: Schools pay for joining Blossom
GET: Ads on Facebook and Google.
-Mommy blogger networks-Facebook -Google
-Parents want to keep track of important communication from school
-Parents want an easy way to communicate with other parents to coordinate activities around their kids
-Teacher want an easy way to share pictures and messages with parents
Pivot #2 @ Week 5 – Communication App for Parents
Pivot #2 - Communication App for Parents
Experiments to Validate Adoption
Experiment #1:
Published Blossom App demo
video to South Marin Mothers’
Group for feedback and insights,
reaching 1600 active mothers
Hypothesis:
Mommy blogger network as channel
for customer acquisition
X
Hypothesis:
Social media ads can serve as a
good channel for Blossom
Hypothesis:
Parents will switch from a
Whatsapp group to Blossom for
parent-to-parent communication.
X
Experiment #2:
Test “GET” strategy through
targeted Facebook & Google
advertisements
Experiment #3:
Shift active parent group from
WhatsApp platform to Slack to
test parent messaging value
proposition
X
● Parents value school communication the most
● Good enough substitutes for parent communication exist
Week 7 Learnings
Back to the drawing board...
When teachers, parents, and kids are all actively
engaged in their school community, an ideal
village will emerge where education can thrive.
Rediscovering our Profound Belief
Aha Moment!
Step 1: Kids upload
pictures of school work
using iPad
Step 3: Parents
engage with kids
around school work
Step 2: Teachers
approve submissions
to the class journal
Digital Class Journals
Step 4: School
directors get visibility
into the classes
KEY PARTNERSKEY ACTIVITIES VALUE PROPOSITION CUSTOMER
RELATIONSHIPCUSTOMER SEGMENTS
COST STRUCTURE REVENUE STREAM
KEY RESOURCES
CHANNELS
Busy affluent working Parents
Tech savvy teachersusing iPads in class
- School pays annual subscription, yearbooks & portfolios- Parents pay for collages, portfolios & extended storage
- Product demo to school directors
- Product demo at parent/teacher conferences
- Software development - Training teachers - Technical support
- Student privacy pledge signatory
- CIPA compliance- Business development- Engineering
- Engineering & Development - Technical support- Business development - Cloud hosting
- Google/Apple apps for education- Ed Tech bloggers- National Council for Private School Accreditation - Shutterfly
KEEP: Annual contract with schools
Directors of private elementary & preschools in urban centers.
GET: Product demos at private elementary & preschools
-Ed Tech Conferences (eg, SF EdTech Meetup)
Kids 4-10 years of age
Directors increase engagement with parents to improve retention
Teachers collaborate to do better curriculum planning
- Visibility into school activities to support learning at home.- Digitally capture all their child’s work
Kids feel proud of exhibiting their work & learn from their peers
GROW: Printed yearbooks, portfolios, personalized collages
Final BMC
Collective Learning from LLP
What we thought... What we learned…
Hard work pays off. But, you need to have a profound belief!
The number of data points you
gain will inform your next steps.5 “nice to have” ≠ 1 “must have”
Customers will tell you exactly
what they need.Be wary of what customers say, sometimes they lie!
Focus on the customer But, don’t build a glass bridge when a dirty underpass
is “good enough”
Design a quick, easy-to-use
solution for your customers.Discover the emotional need of the customers, this is
where value stems from
Revenue from Parents
Item Quantity Price Revenue
Personal Portfolio Annual Subscription 1 $12 $12
Collage Prints 1 $20 $20
Photo Albums 2 $12 $24
Personalized Calendar Prints 1 $35 $35
Annual Revenue Per Parent $91
Revenue from Schools
Item Quantity Price Revenue
Class Portfolio Annual Subscription 1 $60 $60
Printed Class yearbooks 1 $30 $30
Graduation Portfolios 1 $40 $40
Annual Revenue per student $130
x Average students per private elementary school 142
Annual Revenue Per School $18,460
Revenue Model
Freemium
model
with
value
added
services
Per School
Per Parent
Pilot: West Portal Lutheran
Elementary
Pre-Pilot Imagine K12
Understand Revenue Potential
Get Customer Validation
Quantify Value Creation
Objective
April May - July August and on…
• Build Functional MVP for Pilot
• Identify and train teachers for Pilot A
• Validate revenue model and market size
• Iterate MVP based on usage patterns
• Technical support and gather daily feedback
• Finalize cost structure and scaling model
• Incorporate feedback and learning from pilot
• Join Imagine K12 incubator program
• Put funding plan in place for seed round
Product
Readiness for pilot at West Portal Lutheran
Apply for Imagine K12,leading Ed Tech accelerator
Team go/no-go decision
Operations
Financial
Next Steps - Timeline
Redefine school to home
communication
to increase
parent engagement
Blossom’s Mission
Appendix
What happens in classrooms ...
Teacher’s approval view Parent’s feed view Class feed view
Blossom brings it to living rooms ...
Value Proposition Canvas: Administrators
Jobs
Gains
Pains
Product &
Features
Pain Relievers
Gains Creators
documenting kids
progress
engaging parents
parents aren’t
engaged with child’s
classwork
integrate technology
into school
documentation of
students’ progress
over time
quick glance across
classroom activities
digital archive of
remarkable student
work
has limited visibility into
class room activities
transparency into all
classroomsmanaging busy
teachers
additional data points
for student evaluation
exhibit the great work
of their teachers and
students
curriculum idea
sharing tool for
teachers
engaged parents lead
to more word of
mouth for school
Value Proposition Canvas: Teachers
Jobs
Gains
Pains
Product &
Features
Pain Relievers
Gains Creators
documenting kids
progress
engaging parents
ensure student
development
create and facilitate
learning activities
develop effective and
creative teaching
methods
parent
communication
sense of pride from a
job well done
appreciation from
students and parents
supporting student’s
growth
documentation of
student progress
over time
easy to use
documentation tool
fun for kids
kids help save time
by documenting their
own work
data to support
parent-teacher
conversations
fun, creative teaching
tool
compatible with
existing school
technology
Value Proposition Canvas: Parents
Jobs
Gains
Pains
Product &
Features
Pain Relievers
Gains Creators
don’t know what’s
going on in class
can’t easily share
kids’ artwork with
family
ensure child’s all-
round development
communicate with
teachers to stay in
sync about class
can’t save kids’
artwork easily
can’t have quality
conversations with
their kids
having better
conversations with
their kidsseeing their child
develop in realtime
support learning at
home
see class
photo feed of
in-class
activities
get digital journal of
all of their kids’
photos
the class feed helps
them know what’s
going on in class
have a digital
portfolio of all the
kids’ artwork
Can easily share
their kids’ artwork
with family
Knowing what’s
going on in class
allows them to have
better conversations
at the end of the day
see what the teacher
is teaching in class,
and repeat and
reinforce lessons at
home
Value Proposition Canvas: Kids
Jobs
Gains
Pains
Product
Features
Pain Relievers
Gains Creators
don’t know what to
talk to parents about
no easy way to show
what they do in class
Learn from
teachers’
activities
want to see their
friends’ work
sense of pride
showing their work to
family
track development
over time
personal digital
class portfolioCommunicate with
parents about their
school work
kids document their
best work
organized view of
past work
access to inspiration
from other kids’ work
class feed
opportunity to
reflect on past
work
preserve classroom
memories
Parents + Get visibility into kids school activities and inside the classroom
+ View their child's progress relative to their peers
+ Have a digital portfolio to share with their family, friends, and child
Teachers + Save time documenting kids progress
+ Better curriculum planning by tracking progress through digital records
+ Fun sharing activity to engage kids with new technology
Directors + More engagement with parents to increase retention
+ Get an inside look into the work and progress of all classrooms
Kids + Feel proud to share their work with their parents
+ Are motivated to do their best work
Key Insights from interviews to date
Customer Archetypes
Rebecca, Private School Director
- highly dedicated school director in urban center
- early - mid ‘40s
- supports technology & ipads in classrooms
- eager to pilot new solutions to stay competitive
Amy, Private Elementary School Teacher
- dedicated private school teacher in urban center
- early 20s - mid ‘30s
- currently utilizes ipads for classroom activities
- eager to share photos of class highlights with
parents
Competitor Leaf Diagram
Total Addressable Market = $3B+ per year
Grade school children in schools = 36M
Revenue per parent = $91 / child / year
Segmented Addressable Market = $475M per year
Students in US private elementary schools = 2.1M
Revenue per parent = $91 / child / year
Private Elementary schools in US = 15,000
Revenue per school = $18,460 / year
Segmented Addressable Market = $150M
Preschoolers Population (0-5 years) = 20M
TAM ($3B)
SAM ($475M)
Target Market ($95M)
Blossom Market Share = 20% of SAM
Target Market = $95M per year
Note: Market size data based on Census Data from 2011http://www.census.gov/content/dam/Census/library/publications/2013/demo/p70-135.pdf
Market Size
Blossom MVP2
www.BlossomApp.net