1

Blended Learning &

Totara Mark Harrison, Director, City & Guilds Kineo

Totara User Group | London | May 15, 2014

2

When was blended learning first ever mentioned?

3

In the early days…

4

There are now so many ways to deliver learning…

5

Blended learning examples:BP Operating Essentials and Global OrientationWorkshops, meetings in a box, elearning modules, 3D simulations

Barclays Retail Orientation Mobile learning, e-magazine, online cohort of learners, e-learning modules, coaching and workshops

C&G WayAdvice and guidance, community of practice, content sharing and exchange, learning resources, personal coaching and support andassessment and accreditation

6

How well could your LMS support each of these?

• Introductory e-learning modules leading to related classroom events

• Virtual classrooms with elearning and e-tutoring• Elearning modules and informal online sharing of best

practice• One-to-one coaching linked to elearning modules and

mobile just-in-time job aids• Elearning modules with phone-based mentoring and

coaching on the job

7

BP Isolations Blend Overview

Block 1: Get started 2 hours Online

Attention grabbing intro

Interactive scenario

Self-diagnostictool

Block 21 day

Face-to-face

Valve & system modelling –

testing what ifs.. & different

configurations

Energy source exploration

Hazard awareness

Simple scenario

Block 3: foundationup to 6 hours

Online

Action modules

Scenario

Case study/stories

Tutorials

Assignment

Generic

Overview of process

What good look like videos

How to complete ICC

Expert stories

Block 41 day

Face-to-face

Immersive workshop

Complex realisticscenario

Group activities

Block 5Follow-up

Assessmentonline

Assessmentassignment

Follow-up packs

Leadership connection

8

9

Nike Inc. Learning Personas

BobTheorist

• IT Analyst• Works at WHQ• 34 years old• College Graduate• Why am I doing this?• Isn’t this complex?• Where are the principles?• Don’t want to be exposed

sharing my thoughts• No glitz please• “I think I’m pretty good on

this”– they think they are well organized

Kim

Pragmatist• HR Specialist• Works in Asia• 42 years old• College Graduate• Engaged in the process, just tell

me what I should do…• Slight training overload• Comfortable with IT and

Computers• Has the time to do the training• Wants: Make it clear• Got too much work• Tends to work at home a lot –

takes things home

Jan

Activist• Sports Marketing Specialist• Works at EHQ• 28 years old• College Graduate• Thinks training is a lot of noise and

a waste of time• Just wants to know how fast he can

get through the training• Comfortable with IT and Computers• Get straight to it• Get him engaged early (RDCV)• Make it glitzy, fun• Is a little bit disorganized• Travels a lot

10

Catering for personas is the key to success

Theorist

Activist

Pragmatist

11

Our sessions this afternoon

• What are you doing with regards to blended learning in your organisation?

• How much are you using your LMS to support this?• What stops you from using it more?• What can you do to overcome these challenges?