Alex FlachConstruction, Maintenance, Energy & Environment Director

About Whitbread

• Whitbread PLC is the UK's largest budget hotel and restaurant company

• Whitbread PLC employs over 40,000 people and serves 19 million customers every month

• Whitbread PLC is a FTSE 100 company, operating in over 19 countries.

• Operates – Premier Inn, Costa Coffee, Brewers Fayre, Beefeater, Table Table, Taybarns

HistoryOne of the UK’s oldest and most respected companies

– In business for over 250 years

• First Travel Inn opened in 1987 in Basildon

• 1974 First Beefeater restaurant opened in Enfield

• 1995 Costa Coffee acquired

• 2004 Whitbread acquired Premier Lodge and created the Premier Travel Inn brand

• 2007 Premier Travel Inn rebrands to Premier Inn

• 2012 Premier Inn reaches 635 hotels and more than 50,000 rooms worldwide

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UK Competitive Landscape

117 hotels, 17,572 rooms

53 hotels, 7,168 rooms

377 hotels, 25,175 rooms

108 hotels, 12,342 rooms

70 hotels, 15,806 rooms

Established ChallengersNew entrants & emerging brands

Team & Community

We will make lives better

for our teams and communities through

education, employment and opportunity

Team & Team & CommunityCommunity

We will make lives betterWe will make lives better

for our teams and for our teams and communities through communities through

education, employment education, employment and opportunityand opportunity

Customer Wellbeing

We will make lives better

for our customers by providing goods and

services they can trust and helping them make informed choices

Customer Customer WellbeingWellbeing

We will make lives betterWe will make lives better

for our customers by for our customers by providing goods and providing goods and

services they can trust and services they can trust and helping them make helping them make informed choicesinformed choices

EnvironmentWe will make lives better

for everyone by reducing our impact on the

environment through our Carbon, Water and Waste

programmes

EnvironmentEnvironmentWe will make lives betterWe will make lives better

for everyone by reducing for everyone by reducing our impact on the our impact on the

environment through our environment through our Carbon, Water and Waste Carbon, Water and Waste

programmes programmes

Customerheartbeat

Team EngagementTeam Engagement Profitable GrowthProfitable Growth

…A force for good

CR in Whitbread Today

1. Reduce our operational carbon emissions by 25% by 2017

2. Reduce our water usage by 15% by 2017

3. Achieve 0% waste to landfill by 2014

4. 100% of all Costa Coffee to be Rainforest Alliance certified

An opportunity to move first, build the brand and lead.

We have some big, challenging targets all based on 2008/9 baseline.

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What issues do we face?

• Renewable energy obligations & building regulations

• Carbon Reduction Commitment - £2.5 million and rising

• £50 million utility bill; increasing energy prices and water rates

• Tax landscape: property and land taxes, EPC’s / DECC’s

• Government targets – tough and hardening

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First Budget Green Hotel

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Tamworth Key performance data

Green Construction Operation in summer

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In Summer:Ventilation system draws in fresh air which is cooled in the heat exchanger and provides fresh cool air to the rooms. Air is extracted continuously from the bathrooms.

The heat pump heats the hot water buffer and at the same time cools the cold buffer. The fan coils use the cold buffer to further cool the rooms.

Excess heat is passed back through the ground loop to re-charge the ground energy.

Manifold

Heat Pum

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A combination of the super insulated shell, solar shading and low energy lighting help to reduce heat gain in summer months.

Green Construction Operation in winter

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In Winter:

Ventilation system draws in fresh air which is warmed in the heat exchanger and provides fresh warm air to the rooms. Air is extracted continuously from the bathrooms and the heat recovered.

The heat pump collects the heat from the ground loops and heats the hot buffers in the roof providing hot water for baths and showers and room heating via the fan coils.

Heating & chilled buffer vessels externally weather compensated for maximum efficiency.

Manifold

Heat Pum

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The super insulated shell minimises heat loss through the walls, floor and roof.

Burgess Hill

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Burgess Hill

Low flow showerheads delivering the feel and effect of a powerful shower without associated water use

Energy saving key cards, kinetic energy powered lift, green coffee machine, Eco vending machine and hand driers.

3 stage heat recovery systems capturing & reusing energy used by the hotel’s boilers to reduce energy needed to heat water.

High-efficiency glass recycled thermal insulation & triple glazed solar film windows.

Burgess Hill What makes us greener

Burgess Hill Key performance data

PI Hotel onlyHotel & Restaurant

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✔

Future developments

Roll out 26 sustainability measures to all new build Hotels and

Restaurants including;

• Timber Frame construction

• Grey/rain water recovery

• Sealed low U value windows with mechanical vents

• Gravity recharging lifts

• Key-cards in all rooms

• Bird and bat boxes at every site

• Self build to BREEAM Very Good

Future developments

Invest in the existing estate of 600 hotels and 300 restaurants

including;

• Further investigation in Voltage Optimisation

• Install PIR controls and LEDs in corridors

• Increase loft insulation

• Install A/C controls

• Replace draft proofing, fit PIRs, install radiator pannells as part of refurb programme.

Existing estate Projects

• Below are a few examples of our aggressive retrofit roll out of proven technologies into our existing estate along with estimated annual savings– LED replacement. Move from 30w to 3w and 7w LED - £1.5m saving

– Voltage Optimisation installed at 80 sites (another 38 planned this year) – average savings YTD £ 6200 per site

– Air-con “Melcotel” controllers install programme at 75 A/C sites = estimate 20% saving on kit

– External light programme – time clocks & photo sensors install at 300 sites = £50k saving

– Thermal insulation roll-out – lofts, plant rooms, valves = estimate 20% saving on site gas usage

– P.I.R .light motion detectors in key areas (linen, staff, FOH toilets etc) = £50k saving

– Thermostatic radiator valves, Nordic reflectors, remove towel rails = £150k savings

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Project Flush !

Did you know we could waste the equivalent of 5 Olympic size pools a day with one too many housekeeping flushes !