blake lapthorn and hays recruitment - auto enrolment seminar - 26 march 2013

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Blake Lapthorn and Hays – auto enrolment – helping you plan, prepare and cope with the challenges The what, why, how and when The practicalities and the opportunities 26 March 2013 Seacourt Tower

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Blake Lapthorn and Hays Recruitment held a joint seminar on the challenges and requirements of auto enrolment on Tuesday 26 March 2013 at Blake Lapthorn's Oxford office.

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Page 1: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Blake Lapthorn and Hays –auto enrolment – helping you plan,

prepare and cope with the challenges

The what, why, how and when

The practicalities and the opportunities

26 March 2013 Seacourt Tower

Page 2: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Auto enrolment – helping you plan, prepare

and cope with the challenges

� Welcome

� Housekeeping

� The book of the film

� What we will cover today and what we will not cover

� Participate

� Challenge

� Enjoy

Adrian Lamb

Blake Lapthorn

[email protected]

Page 3: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Is auto enrolment -

Page 4: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

What we will cover today

� The basics

� The employment considerations

� Communications – the what, when and how

� The HR issues and challenges

What we will cover on 25

April

� What it will cost

� The challenges for systems

� The different vehicles

� The pros and cons and trust and contract based arrangements

� The strategic opportunity

Auto enrolment – helping you plan, prepare

and cope with the challenges

Page 5: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

8.30 am to 10.30 am

� Introduction

� The basic requirements – Shaun Thompson, Blake Lapthorn

� The employment considerations – Debbie Sadler, Blake Lapthorn

� Communications – what when and how – Samantha Waterhouse – Shilling Communications

� The HR challenges – David Miles, Blake Lapthorn

� Open forum/Q&A/Summing up

Auto enrolment – helping you plan, prepare

and cope with the challenges

Page 6: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Who does it apply to?

Employers and workers

� An employer is defined as anyone who has a contract with a ‘worker’

� An employer must identify whether they have a ‘worker’ –in some cases this may not be clear

� As a minimum, an employer with one or more worker(s) will need to register with The Pensions Regulator

� It is important to understand the different categories of worker –and the duties they will have in respect of each category

Page 7: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

What does an employer have to do?

� Automatic enrolment

� Opting in, joining and contractual enrolment

� Managing opt outs

� Providing information

� Make/maintain employer contributions

� Keep records about their workers and the pension scheme

� Keep track of ages and earnings

Page 8: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

When and how?

� Do you know your staging date?

� Communicate at the right time to the right person

� Enrol the right workers at the right time

� Pay the right contributions at all times

Page 9: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Auto enrolment – helping you to understand the requirements and

to deal with the challenges

Shaun ThompsonPensions team, Blake Lapthorn

[email protected]

Page 10: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Auto enrolment in a nutshell

� Applies to all UK companies!

� Workforce is split into eligible, non eligible and entitled workers

� Different obligations in relation to each category of worker

� Some obligations in force now, others will come into force in coming months and years

� Re-enrolment obligations

Page 11: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Auto enrolment route plan

� Know what your obligations are and when they apply to you

� Know how you’re going to comply with them

� Planning, preparation and budgeting is vital – give yourself enough time!

Page 12: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Staging date

� What is it?

� When is it?

� Do you know when your company’s staging date is?

� Remember pre staging date obligations!

� Bring forward your staging date?

Page 13: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Identifying your workforce

� What is a worker and are they ordinarily working in the UK?

� Know which of your employees are eligible jobholders, non eligible jobholders and entitled workers.

� Keep this under continual review – employees can switch between categories!

� Can your processes and systems cope with this?

Page 14: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

What is a worker?

Three Tier Test:-

� Individual works under a contract (express or implied);

� Individual is under an obligation to provide a personal service to the other party; and

� The other party to the contract is not a customer of a business undertaking carried on by individual

� Not always as simple as it may seem!

Page 15: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Jobholders and entitled workers

� Eligible jobholders

– Workers

– Aged between 22 and SPA

– Earning over income tax personal allowance threshold (currently £8,105, due to rise to £9,440 from 6 April 2013)

� Ineligible jobholders

– Workers

– Aged between 16 and 22 or SPA and 74 who earn over income tax personal allowance threshold; or

– Any age who earn between NI Lower Earnings Limit (£5,564) and income tax personal allowance threshold

� Entitled worker

– Any age with earnings below NI Lower Earnings Limit

� Know your obligations in relation to each category and watch out re opt outs and opt ins!

Page 16: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Identifying different types of worker (April 2013)

Age

Earnings

75

SPA

22

16

OPT IN

No employer

contribution

(“Entitled

workers”)

OPT IN

Employer

contribution

AUTO-ENROL

Eligible

jobholder

OPT IN

Employer contribution

OPT IN

Employer contribution

Qualifying Earnings (QE)

£41,450Upper

Limit

£9,440Earnings

Trigger

£5,568Qualifying

Earnings

Threshold

Page 17: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Pay reference periods

� What is a pay reference period?

� Vital to work out what your pay reference period is and what earnings are paid in it

Page 18: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Earnings “spikes” – low earners

� The earnings trigger applies pro-rata in every pay period – so £786.66

p.m., £181.54 p.w.

� John normally earns £460 per month, so is not auto-enrolled as he

earns below the Earnings Trigger of £9440. However in December

2013 (for one month only) John earns £800 – over the £786.66 trigger

� John must be auto-enrolled in December even though his total

expected annual earnings are still less than the Trigger. Total

contributions are 2% of £336 (£800 less £464 QET) – ie £6.72 for the

pay period

� In January to July 2014 he earns £460 each month, below the QET, so

no contributions are deducted

� In August 2014 he gets a 5% pay rise, and earns £483, so contributions

need to be paid in respect of £19.00 of monthly earnings

� At 2% that is a contribution of £0.38 for the pay period

Page 19: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Postponement

� Employer can delay auto enrolment obligations for up to three months

� Potentially very useful if you have short term employees

� Prescribed notice requirements

� Opt ins during postponement period

Page 20: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Notices and record keeping requirements

� Prescribed requirements which employers must meet

� Remember deadlines and time limits!

� Have appropriate administration processes in place!

Page 21: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Penalties for non-compliance

� Pensions Regulator can intervene and require certain steps to be taken and/or impose financial levies for non-compliance

� Fines can be of up to £10,000 a day

� Criminal offences

� Should help companies focus on their duties and obligations!

Page 22: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Questions?

Page 23: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Auto enrolment – helping you to understand the requirements and

to deal with the challenges

Shaun ThompsonPensions team, Blake Lapthorn

[email protected]

Page 24: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Auto enrolment – Employment Considerations

Debbie Sadler, AssociateEmployment team, Blake Lapthorn

[email protected]

Page 25: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Contract of Employment

� Legal requirements?

� Are contractual terms incompatible?

� Contractual enrolment?

� Different approaches for different groups : discriminatory?

Page 26: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Employment and pre-employment safeguards

� Prohibited recruitment conduct

� Inducements

� Right not to suffer detriment

� Unfair dismissal

Page 27: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Employment and pre-employment safeguards cont\...

� Whistleblowing

� Enforcement

� Contracting out

Page 28: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Questions?

Page 29: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Auto enrolment – Employment Considerations

Debbie Sadler, AssociateEmployment team, Blake Lapthorn

[email protected]

Page 30: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Communicating pensions –what, when, how… and why!

Samantha Waterhouse

Page 31: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

ignorance

intrigueconfusion

“meh” engagement!

Page 32: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

“Pension…?”

“What pension?!”

Page 33: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Grab attentionGrab attention……

Page 34: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013
Page 35: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

-- Fight for attentionFight for attention

-- Make every word countMake every word count

-- Cut out jargon!Cut out jargon!

-- Be open, honest and positiveBe open, honest and positive

Page 36: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013
Page 37: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Pre Enrolment communicationPre Enrolment communication……

Page 38: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

-- Make pensions personable Make pensions personable

-- Make it relevantMake it relevant

-- Why itWhy it’’s importants important

-- Help with wider financesHelp with wider finances

-- Company wide initiativeCompany wide initiative

Page 39: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

confusionconfusion

Page 40: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Enrolment lettersEnrolment letters

Page 41: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

StatementsStatements

Page 42: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013
Page 43: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

-- Get the basics rightGet the basics right

-- Build understandingBuild understanding

-- Manageable chunksManageable chunks

-- £’£’s and not percentages s and not percentages

General educationGeneral education

Page 44: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

HR communicationHR communication

Page 45: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013
Page 46: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Now whatNow what……? ?

Page 47: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013
Page 48: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013
Page 49: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

-- Put pension Put pension

saving in context saving in context

-- Provide regular Provide regular

promptsprompts

-- Help set targets Help set targets

and goalsand goals

-- Targeted and Targeted and

personalisedpersonalised

-- Counteract known Counteract known

misconceptionsmisconceptions

Page 50: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013
Page 51: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

What we’ve learnt…

1. It’s more about payroll, technology & processes

– Data quality is poor

– Invest time to save time

2. Focus on compliance

– Eligibility tools

– Governance

– Initial communication

– On-going communication

Page 52: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

What we’ve learnt…

3. Pre- enrolment promotion does help

–Government “I’m in campaign” hasn’t registered

4. Long term ‘engagement’ is not in focus but it

should be.

–Think about perception

–Don’t forget about HR

5. Keep it simple!

Page 53: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

What do you think?

Page 54: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Communicating pensions –what, when, how… and why!

Samantha Waterhouse

Page 55: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Auto enrolmentHR Issues and Challenges

David MilesHR Adviser

Blake Lapthorn

[email protected]

Page 56: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Drivers

HR Resource

CultureWorkforce

Legal requirements

Page 57: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Is your plan coherent?

Employer Brand

Reward Strategy

Talent Managem

ent

Culture

Employees Needs

Business Strategy

Legal obligations

Page 58: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Are your HR and employment processes fit

for purpose?

� Recruitment and Induction process

� Opt-in/out processes (including refund through payroll):

� Other HR processes:

� Communications about Pensions

� Communications about other Benefits

Page 59: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Are your HR ,payroll and pension admin

systems fit for purpose?

� Robust enough and ready

� Effective links to your communications processes

� Fully specified to deal with AE in all circumstances

Page 60: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

HR summary

� Not just a HR or pension change or initiative

� Collaborative multi-departmental approach

� Strategic perspective on the role of pensions

� Opportunity for a complete review of benefits

� Get the processes right

� Focus on education and communications

� Staging and triennial re-enrolment spikes

� Measure the cost and impact of AE….an opportunity to demonstrate value of HR

Page 61: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Auto enrolmentHR Issues and Challenges

David MilesHR Adviser

Blake Lapthorn

[email protected]

Page 62: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

• Asda reports 8% auto-enrolment opt-out rate

• Royal Mail encouraged by 16% opt-out rate

• Mastertrust chiefs debate capacity crunch and

opt-ins

• OECD calls on government to raise auto-enrolment contributions to 15%

• Companies in 'limbo' over contracted-out

workers

Auto enrolment – helping you plan, prepare and cope with the challenges – some recent headlines

Page 63: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

Some obvious (and not so obvious) questions and comments

� What does it have to do with a pension?

� The bare minimum will not be adequate

� Is auto enrolment just a precursor to more tax or NI?

� Is it right for everybody?

� If it has little to do with pensions what does it have to do with?

� Lots of choices, lots of work, but limited resources and possibly limited time

� Big picture should not be ignored

� What would success look like?

Auto enrolment – helping you plan, prepare and cope with the challenges

Page 64: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

� Are you an employer/do you have workers?

� Do you know your workers – eligible, non-eligible and entitled?

� Do you know your staging date

– 1 September 2013 for 1250 to 1999 employees

– 1 April 2015 for 50-53 employees

– So next two years will catch a very large number of workers and employers

� Do you know your pay cycle(s)?

� How will you cope with variable earnings for low and high earners?

� Will there be capacity when you are ready to go?

Auto enrolment – helping you plan, prepare and cope with the challenges

Page 65: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

� What about your contracts, terms and conditions, etc?

� Are you ready for all the communications you will need –there are lots!

� Who will do all of this work? How will you cope?

� Do you have a plan?

� Are you prepared?

� Have you started?

Auto enrolment – helping you plan, prepare

and cope with the challenges

Page 66: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

� Nominate a point of contact

� Assemble project team

� Know your staging date

� Develop a plan

� Assess your workforce

� Engage with your suppliers and advisers

� Automate what you can

� Review your current arrangements

� Communicate to ALL your workers

� Automatically enrol

� Register

� Keep records

� Contribute

Auto enrolment – helping you plan, prepare and cope with the challengesMenu/to do list (if you don’t have one already)

Page 67: Blake Lapthorn and Hays Recruitment - Auto enrolment seminar - 26 March 2013

� The next episode - 16 April 2013, New Kings Court, 25 April, Oxford

– What it will cost – the hard and the soft costs

– The challenges for systems

– The different vehicles

– The pros and cons and trust and contract based arrangements

– The strategic opportunity

� Feedback

� Continue discussions over coffee

� Thank you for coming

Auto enrolment – helping you plan, prepare

and cope with the challenges