blake hutchison's (luxury escapes) keynote presentation at mumbrella's travel marketing summit
TRANSCRIPT
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W H A T B I G B U S I N E S S C A N L E A R N B Y T H I N K I N G L I K E A S T A R T - U P
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TIPS FOR MARKETING LIKE A START-UP
Teachyourstaffanewwayofworking
Useallofyourworkforceasmarketers
Prioritisecreativityandthebestideas
Partnerwithlike-mindedbrandseveniftheproductalignmentisntobviousatfirst
Aboveallelsegetshitdone
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LUXURY ESCAPES BRINGS ITS MEMBERS THE WORLDS BEST HOLIDAYS.
Our members turn to Luxury Escapes out of curiosity to discover whats on offer?, to daydream about places theyd rather be; or
to plan a holiday (often without something specific in mind).
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5M MONTHLY PAGE VIEWS
250,000 AUSTRALIANS TOOK
A HOLIDAY WITH LUXURY ESCAPES
IN 2016
1M MEMBERS
650,000 FACEBOOK
83,800 INSTAGRAM
AUSTRALIAS FASTEST GROWING TRAVEL COMPANY
#1
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hadnt heard of the
property
90%
now travel more
frequently
70%didnt intend to visit this destination
67% have or will refer a
friend
80%
are looking for new travel destinations
97%
THE LUXURY ESCAPES EFFECT
85%aremarried
84%earnmorethan75k ayearORareretired
89%owntheirownhomes
28%arepostgraduatedegreequalified
93%are35orolder35
THE LE CUSTOMER
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WHAT GOT US HERE
SALES POSITIONING
Theworldsbestholidaysbackedbytheworldsmostrespectedhotelbrands
MARKETING & COMMS
Owningtheconversation
USER EXPERIENCE
Beautifuldesignandsupportthroughtheentiretravellersjourneywithmultitouchpoints
DRIVING DEMAND
Unparalleledmarketingsupportwithunmatchedincrementalbusiness
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THE MARKETING FORMULA OF A START-UP
Nomarketingdepartment Gowheretheyare
In-housestorytellers Psychologyofscarcity&urgency
Firstbuildtrust.Thenmakesales.
Test/learn/rinse/repeat
= SUCCESS
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DON DRAPER IS BACK
The future is a diverse and modern marketing team, made up of the clever analytical marketer who uses big data to make smarter decisions, the public relations expert who
finds ways to help the brand tell great stories, the social media guru who knows how to stay on top of the latest channels and engage directly with consumers, and, yes,
the artist/storyteller who can move people to tears. Marketing is back.
Rich Barton Co Founder Expedia, Zillow and Glassdoor, Board Director at Netflix
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OUR MARKETING MIX
L E T V
A P P
L I V E
F A C E B O O K $
T H E N E W
T H E N E W
A G A I NT V
P R I N T
P U B L I S H I N G
E D M
P R
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OUR CHALLENGE FOR 2017: MAKING IT PERSONAL
PlatinumClub Surprise&delight specialevents in-country
MemberbreakfastsandVIPdinners
and...introducing FacebookLive
LEOnTour
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NOW STREAMING
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LETS CONNECT
BLAKE HUTCHISON
L: www.linkedin.com/in/blakehutchison
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